IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution that comprises customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that includes digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience. As of October 1, 2021, the company operated 33 customer engagement and three customer acquisition delivery centers. It serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited is a subsidiary of The Resource Group International Limited.
IPO Year: 2020
Exchange: NASDAQ
Website: ibex.co
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 5/12/2025 | $30.00 | Outperform → Neutral | Robert W. Baird |
| 11/10/2023 | $17.00 | Overweight → Neutral | Piper Sandler |
| 9/14/2023 | $27.00 → $18.00 | Outperform → Sector Perform | RBC Capital Mkts |
| 7/19/2022 | $20.00 | Buy → Neutral | Citigroup |
| 2/17/2022 | $18.00 → $20.00 | Overweight | Piper Sandler |
| 1/13/2022 | $21.00 → $18.00 | Overweight | Piper Sandler |
| 11/24/2021 | $23.00 → $21.00 | Buy | Citigroup |
| 11/23/2021 | $24.00 → $22.00 | Outperform | RBC Capital |
| 11/23/2021 | $22.00 → $21.00 | Overweight | Piper Sandler |
| 9/16/2021 | $29.00 → $23.00 | Buy | Citigroup |
4 - IBEX Ltd (0001720420) (Issuer)
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4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
4 - IBEX Ltd (0001720420) (Issuer)
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Robert W. Baird downgraded IBEX Ltd. from Outperform to Neutral and set a new price target of $30.00
Piper Sandler downgraded IBEX Ltd. from Overweight to Neutral and set a new price target of $17.00
RBC Capital Mkts downgraded IBEX Ltd. from Outperform to Sector Perform and set a new price target of $18.00 from $27.00 previously
Citigroup downgraded IBEX Ltd. from Buy to Neutral and set a new price target of $20.00
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $20.00 from $18.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $18.00 from $21.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $21.00 from $23.00 previously
RBC Capital reiterated coverage of IBEX Holdings with a rating of Outperform and set a new price target of $22.00 from $24.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $21.00 from $22.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $23.00 from $29.00 previously
WASHINGTON, June 10, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the results of a new global survey, conducted by Ryan Strategic Advisory, which reveals that artificial intelligence is quickly becoming a core focus for customer experience (CX) leaders around the world. The survey found that 81% of global CX executives are planning to integrate AI technologies into their contact centers this year. "The results of this year's survey indicate that there is wholesale buy-in for AI among enterprise contact center leaders," said Peter Ryan, head of
LAS VEGAS, June 05, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will showcase its award-winning AI-powered CX solutions at CCW Customer Contact Week Las Vegas, June 9-12. CCW is the world's largest customer contact event, bringing together customer care, CX, and contact center leaders. "We are excited to engage with CX leaders at CCW and showcase the industry's leading AI technology and best practices," said Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex. "ibex is the AI-powered CX leader. We combine cutting-edge AI technology with m
NEW YORK, June 02, 2025 (GLOBE NEWSWIRE) -- IBEX Limited (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that CEO Bob Dechant and CFO Taylor Greenwald will participate in Baird's 2025 Global Consumer, Technology & Services Conference in New York City. Dechant and Greenwald will host a "Fireside Chat" on Tuesday, June 3, 2025, at 2 p.m. ET to speak about the company and answer questions. They will also participate in one-on-one investor meetings. About ibexibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end
WASHINGTON, May 27, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Ricky Fields as Global Head of Business Development for ibex Wave iX, the company's next-gen AI solutions platform that is redefining the customer experience (CX) industry. In this role, Fields will report directly to Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX. He will spearhead the company's new go-to-market strategy as ibex scales Wave iX across industries seeking high-performance, non-human agent solutions that deliver seamless, fully autonomous customer
WASHINGTON, May 21, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), the leading global provider of business process outsourcing (BPO) and AI-powered CX solutions, today kicked off the 2025 CX Leadership Awards, which honor the top customer experience (CX) innovators, leaders, and contributors around the world. This year's CX Leadership Award nominees, selected from an ultra-competitive roster of renowned CX experts and visionaries, will be announced over the coming weeks. Winners will be crowned on June 11, 2025 at the ibex CX Leaders Dinner in Las Vegas during Customer Contact Week (CCW). "As the AI-powered CX leader, ibex is pleased to congratulate the 2025 CX Leadership Award nominees fo
WASHINGTON, May 14, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX has earned the Gold Stevie® Award in the Achievement in Technology Innovation category for The 23rd Annual American Business Awards®. This honor emphasizes the success of ibex's AI-powered Wave iX solution platform in transforming the customer experience for leading brands around the world. "We are proud to be recognized by The Stevie® Awards for The Annual American Business Awards®," said Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX. "AI is transforming the cu
Quarterly revenue grew 11% versus prior year quarter - highest growth in ten quartersAdjusted EPS of $0.82 - an increase of 18% to prior year quarterMakes strategic entry into India - launching with leading healthcare clientBoard authorizes a new $15 million share repurchase plan WASHINGTON, May 08, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2025. Three months ended March 31, 2025 Nine months ended March 31, 2025($ millions, except per share amounts) 2025 2024 Change 2025 2024 ChangeRe
PHOENIX, April 30, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will be participating in the IUCX (Innovate UtilityCX) Annual Conference 2025 in Phoenix from May 6-8. The ibex utilities team will be on site to showcase how new AI-powered CX solutions can help utilities connect, engage, and deepen their customer relationships while reducing operating costs. "AI-enabled CX solutions are a game-changer when it comes to improving customer experience and driving efficiencies," said Bruce Dawson, Chief Sales and Client Services Officer at ibex. "ibex is a global lea
WASHINGTON, April 29, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX Translate and ibex Wave iX AI Virtual Agent have each earned the 2025 Product of the Year Award from TMC's CUSTOMER Magazine, for helping clients improve the customer experience. "We are proud to be recognized by CUSTOMER Magazine with Product of the Year Awards for both ibex Wave iX Translate and ibex Wave iX AI Virtual Agent," said ibex Carl O'Neil, EVP and GM Wave iX, Augment, and ibex CX at ibex. "Generative AI is reshaping CX, and ibex is at the forefront of this ev
WASHINGTON, April 24, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report third quarter 2025 financial results after the market close on Thursday, May 8, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2025 Financial ResultsWhen:Thursday, May 8, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative business pr
WASHINGTON, May 27, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Ricky Fields as Global Head of Business Development for ibex Wave iX, the company's next-gen AI solutions platform that is redefining the customer experience (CX) industry. In this role, Fields will report directly to Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX. He will spearhead the company's new go-to-market strategy as ibex scales Wave iX across industries seeking high-performance, non-human agent solutions that deliver seamless, fully autonomous customer
KINGSTON, Jamaica, Feb. 12, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Phil Taylor as Senior Vice President and Country Manager for Jamaica. In his new role, Phil will report directly to David Wilkerson, Executive Vice President of Global Operations, and will oversee the company's operations and strategic initiatives in Jamaica. Phil joined ibex two years ago as Vice President of Operations and has since become an integral part of the organization. With over 20 years of experience in the contact center industry, Phil has built a re
WASHINGTON, Jan. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced the appointment of Karen Batungbacal to its Board of Directors. Batungbacal will begin her official duties as a board member on January 20, 2025. "We are excited to welcome Karen to our Board of Directors," said Bob Dechant, Board Member and Chief Executive Officer of ibex Limited. "As we continue to pursue our strategy to redefine customer experience (CX) with AI and further grow in key vertical markets and geographies, Karen is the ideal partner to help guide our growth as we scale efficien
WASHINGTON, Nov. 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Chief Technology Officer Andreas Wilkens will join industry leaders from SAP, Google, and Microsoft for a high-level panel discussion on ethical AI implementation in business. The panel – AI for Competitive Edge: Balancing Innovation and Ethics for Growth – will be hosted by SAP in Bellevue, Wash. on Thursday, November 21, 2024. The panel, which will be moderated by Monika Sengul-Jones of the University of Washington, will discuss critical themes including Bias and Fairness, Priv
WASHINGTON, Aug. 27, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Andreas Wilkens as Chief Technology Officer (CTO), effective September 1, 2024, reporting to ibex CEO Bob Dechant. Wilkens will lead the technology vision, strategy, and execution as ibex redefines customer experience (CX) with next-generation AI-powered solutions. "Andy brings a deep background of AI and CX to ibex," said Dechant. "His vision and experience will be critical assets for ibex as we accelerate our strategy of developing groundbreaking AI-powered solu
WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024. Ferrato has served as CIO of ibex since 2015. His leadership has been instrumental in the company's success, from building its award-winning BPO 2.0 technology platform to ramping up thousands of remote employees during COVID. Ferrato also led the development of ibex's groundbreaking Generative AI-powered Wave iX customer experience solutions suite, which delivers advanced, hyper-personalized, and intelligent customer and brand
WASHINGTON, March 26, 2024 (GLOBE NEWSWIRE) -- ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings more than a decade of experience as a sales leader in the contact center industry. In her role, Gunter will be responsible for growing new business for ibex and report to John Thompson, Head of Sales at ibex. "We are excited to welcome Amanda to the ibex team," said Thompson. "She brings deep industry expertise and a unique sales approach that creates strategic and valuable business outcomes. Amanda's success in building
WASHINGTON, April 04, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Chief Financial Officer Karl Gabel has decided to retire, effective June 30, 2023, after a highly distinguished 19-year career with ibex. Gabel will continue to consult on an as-needed basis through a transition period ending September 30, 2023. The Company has initiated a comprehensive search process for a new Chief Financial Officer. "On behalf of the ibex family, I want to extend my deepest thanks to Karl for all he has done for ibex and for the tremendous impact he has made on our company
WASHINGTON, Dec. 13, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has strengthened its investment in serving channel clients with the hiring of Michael Thigpen as SVP of Channel Partnerships. In this key role, Thigpen will be responsible for growing ibex's worldwide channel strategy and engagements. His primary duties will include creating new programs and incentives for strategic channel partner clients such as Zendesk, Uipath and Talkdesk. "We are delighted to welcome Michael to ibex at this exciting time in our growth trajectory," said Julie Cas
WASHINGTON--(BUSINESS WIRE)--ibex (NASDAQ: IBEX) today announced the appointment of Gerard Kleisterlee, former chairman of Vodafone Group, to its board of directors as an independent non-executive board member, and the addition of Robert Dechant, who serves as the chief executive officer of ibex, to increase the size of the board from six to eight directors. The appointments took effect on January 8, 2021. “We are delighted Gerard has joined the ibex board,” said Bob Dechant, CEO of ibex. “He has been working with our team in an advisory capacity since 2012, and his perspective and expertise have proven invaluable. Gerard is committed to our BPO 2.0 vision of reshaping the custom
Quarterly revenue grew 11% versus prior year quarter - highest growth in ten quartersAdjusted EPS of $0.82 - an increase of 18% to prior year quarterMakes strategic entry into India - launching with leading healthcare clientBoard authorizes a new $15 million share repurchase plan WASHINGTON, May 08, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2025. Three months ended March 31, 2025 Nine months ended March 31, 2025($ millions, except per share amounts) 2025 2024 Change 2025 2024 ChangeRe
WASHINGTON, April 24, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report third quarter 2025 financial results after the market close on Thursday, May 8, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2025 Financial ResultsWhen:Thursday, May 8, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative business pr
Quarterly revenue grew 6.1% versus prior year quarter - highest growth in 9 quartersStrong adjusted EBITDA margin expansion year-over-year - 10 out of the last 11 quarters Adjusted EPS of $0.59 - an increase of 36% to prior year quarterRaises guidance on revenue and lower end of EBITDA rangeRepurchased approximately 3.6 million shares from TRGI during the second quarter of fiscal year 2025, representing 21% of our shares outstanding and eliminating controlled company status WASHINGTON, Feb. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial resu
WASHINGTON, Jan. 27, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report second quarter 2025 financial results after the market close on Thursday, February 6, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Second Quarter 2025 Financial ResultsWhen:Thursday, February 6, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative
Record first quarter revenue, net income, EPS, and adjusted EBITDAStrong adjusted EBITDA margin expansion year-over-year - nine out of the last ten quarters Repurchased approximately 282,000 shares at a total cost of $4.7 million during first quarter of fiscal year 2025, representing 1.7% of our shares outstanding at September 30, 2024 WASHINGTON, Nov. 07, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its first fiscal quarter ended September 30, 2024. Three months endedSeptember 30, ($ millions, except per share amounts)202
WASHINGTON, Oct. 24, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report first quarter 2025 financial results after the market close on Thursday, November 7, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2025 Financial ResultsWhen: Thursday, November 7, 2024Time: 4:30 p.m. ETLive Call: (800) 715-9871 [USA & Canada Toll-Free]; Conference ID: 5528023Webcast: https://investors.ibex.co/
Record full-year Net Income, EPS, Adjusted Net Income, Adjusted EPS, and Free Cash Flow18 new client relationships won primarily with retail, healthcare, and gaming companies, compared to 10 in the prior yearRepurchased 1.3 million shares at a total cost of $21.7 million during fiscal year 2024, representing 7.8% of our shares outstanding at June 30, 2024 WASHINGTON, Sept. 12, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2024. ($ millions, except per share amounts)Three months end
WASHINGTON, Aug. 29, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report fourth quarter and fiscal year 2024 financial results after the market close on Thursday, September 12, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Fourth Quarter and Fiscal Year 2024 Financial ResultsWhen:Thursday, September 12, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.
WASHINGTON, May 09, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024. "Our third quarter fiscal 2024 results were one of the strongest in our history, with record levels of adjusted EBITDA margin and adjusted EPS," commented Bob Dechant, CEO of ibex. "For the quarter, our adjusted EBITDA was $19.2 million, resulting in record 15.1% adjusted EBITDA margin and $0.70 adjusted EPS. Additionally, we continued to make great progress on the new logo front, winning three new clients in the quarter, tot
WASHINGTON, April 25, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report third quarter 2024 financial results after the market close on Thursday, May 9, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2024 Financial ResultsWhen:Thursday, May 9, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative business