IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution that comprises customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that includes digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience. As of October 1, 2021, the company operated 33 customer engagement and three customer acquisition delivery centers. It serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited is a subsidiary of The Resource Group International Limited.
IPO Year: 2020
Exchange: NASDAQ
Website: ibex.co
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 11/10/2023 | $17.00 | Overweight → Neutral | Piper Sandler |
| 9/14/2023 | $27.00 → $18.00 | Outperform → Sector Perform | RBC Capital Mkts |
| 7/19/2022 | $20.00 | Buy → Neutral | Citigroup |
| 2/17/2022 | $18.00 → $20.00 | Overweight | Piper Sandler |
| 1/13/2022 | $21.00 → $18.00 | Overweight | Piper Sandler |
| 11/24/2021 | $23.00 → $21.00 | Buy | Citigroup |
| 11/23/2021 | $24.00 → $22.00 | Outperform | RBC Capital |
| 11/23/2021 | $22.00 → $21.00 | Overweight | Piper Sandler |
| 9/16/2021 | $29.00 → $23.00 | Buy | Citigroup |
| 9/15/2021 | $25.00 → $22.00 | Overweight | Piper Sandler |
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WASHINGTON, Oct. 31, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX Translate has earned the 2024 Generative AI Product of the Year Award, presented by TMC and Generative AI Expo, for helping clients improve the customer experience. "We are proud to win the Generative AI Product of the Year Award for our leadership in leveraging Gen AI to redefine customer experience," said ibex CEO Bob Dechant. "Gen AI is changing the CX landscape, and ibex continues to lead the way by pioneering AI solutions that deliver innovative and transformative CX
WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the launch of ibex Wave iX AI Virtual Agent, a sophisticated AI solution designed for seamless and scalable automated customer and brand interactions. ibex Wave iX AI Virtual Agent provides AI-driven voice and text conversations that are customized to align with a brand's persona and specific business needs. It offers human-like, infinitely scalable, and hyper-personalized customer experiences while integrating seamlessly with existing agent support systems to facilitate swift escalation and efficien
WASHINGTON, Oct. 28, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced the retirement of Gerard Kleisterlee from its Board of Directors, effective after the Company's 2024 Annual General Meeting of Shareholders (AGM) scheduled for December 5, 2024. "Gerard has been a tremendous advisor to ibex for more than 10 years, including serving on the Board since 2021. His clear vision, thoughtful counsel, and deep commitment to ibex has helped position ibex as an industry innovator poised for future growth," said Mohammed Khaishgi, Chairman of the Board at ibex Limited.
WASHINGTON, Oct. 24, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report first quarter 2025 financial results after the market close on Thursday, November 7, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2025 Financial ResultsWhen: Thursday, November 7, 2024Time: 4:30 p.m. ETLive Call: (800) 715-9871 [USA & Canada Toll-Free]; Conference ID: 5528023Webcast: https://investors.ibex.co/
WASHINGTON, Oct. 23, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it has been ranked at No. 2 on the 2024 Forbes list of America's Best Employers for Tech Workers, placing it ahead of global tech industry giants. To create the list, Forbes surveyed more than 25,000 tech workers in the United States employed at companies across all sectors with at least 1,000 people. Survey respondents were asked how likely they would be to recommend their current employer, their previous employer, and companies they knew through peers in their industry, or through friends or
WASHINGTON and NEW YORK, Oct. 09, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced a strategic partnership with Parloa, a leading provider of generative AI automation solutions. Per the agreement, ibex will leverage Parloa's AI Agent Management Platform (AMP) as part of the ibex Wave iX solutions suite for clients in North America. "ibex is excited to partner with Parloa to leverage cutting-edge GenAI to transform the world of customer experience (CX)," said ibex CEO Bob Dechant. "This strategic partnership unites Parloa's industry-leading genAI automation f
Record full-year Net Income, EPS, Adjusted Net Income, Adjusted EPS, and Free Cash Flow18 new client relationships won primarily with retail, healthcare, and gaming companies, compared to 10 in the prior yearRepurchased 1.3 million shares at a total cost of $21.7 million during fiscal year 2024, representing 7.8% of our shares outstanding at June 30, 2024 WASHINGTON, Sept. 12, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2024. ($ millions, except per share amounts)Three months end
WASHINGTON, Aug. 29, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report fourth quarter and fiscal year 2024 financial results after the market close on Thursday, September 12, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Fourth Quarter and Fiscal Year 2024 Financial ResultsWhen:Thursday, September 12, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.
WASHINGTON, Aug. 27, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Andreas Wilkens as Chief Technology Officer (CTO), effective September 1, 2024, reporting to ibex CEO Bob Dechant. Wilkens will lead the technology vision, strategy, and execution as ibex redefines customer experience (CX) with next-generation AI-powered solutions. "Andy brings a deep background of AI and CX to ibex," said Dechant. "His vision and experience will be critical assets for ibex as we accelerate our strategy of developing groundbreaking AI-powered solu
WASHINGTON, Aug. 21, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it was named a Gold Globee® Winner at the prestigious 16th Annual 2024 Golden Bridge Awards®. The Golden Bridge Awards® honor the best in business and innovation worldwide and underscores the effectiveness of ibex Wave iX, its AI-enabled customer experience (CX) solution suite, in transforming the customer experience. "We are pleased to be recognized by the Golden Bridge Awards® for our innovation and leadership in the CX space and the game-changing impact of our Wave iX suit
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Piper Sandler downgraded IBEX Ltd. from Overweight to Neutral and set a new price target of $17.00
RBC Capital Mkts downgraded IBEX Ltd. from Outperform to Sector Perform and set a new price target of $18.00 from $27.00 previously
Citigroup downgraded IBEX Ltd. from Buy to Neutral and set a new price target of $20.00
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $20.00 from $18.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $18.00 from $21.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $21.00 from $23.00 previously
RBC Capital reiterated coverage of IBEX Holdings with a rating of Outperform and set a new price target of $22.00 from $24.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $21.00 from $22.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $23.00 from $29.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $22.00 from $25.00 previously
WASHINGTON, Oct. 24, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report first quarter 2025 financial results after the market close on Thursday, November 7, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2025 Financial ResultsWhen: Thursday, November 7, 2024Time: 4:30 p.m. ETLive Call: (800) 715-9871 [USA & Canada Toll-Free]; Conference ID: 5528023Webcast: https://investors.ibex.co/
Record full-year Net Income, EPS, Adjusted Net Income, Adjusted EPS, and Free Cash Flow18 new client relationships won primarily with retail, healthcare, and gaming companies, compared to 10 in the prior yearRepurchased 1.3 million shares at a total cost of $21.7 million during fiscal year 2024, representing 7.8% of our shares outstanding at June 30, 2024 WASHINGTON, Sept. 12, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2024. ($ millions, except per share amounts)Three months end
WASHINGTON, Aug. 29, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report fourth quarter and fiscal year 2024 financial results after the market close on Thursday, September 12, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Fourth Quarter and Fiscal Year 2024 Financial ResultsWhen:Thursday, September 12, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.
WASHINGTON, May 09, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024. "Our third quarter fiscal 2024 results were one of the strongest in our history, with record levels of adjusted EBITDA margin and adjusted EPS," commented Bob Dechant, CEO of ibex. "For the quarter, our adjusted EBITDA was $19.2 million, resulting in record 15.1% adjusted EBITDA margin and $0.70 adjusted EPS. Additionally, we continued to make great progress on the new logo front, winning three new clients in the quarter, tot
WASHINGTON, April 25, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report third quarter 2024 financial results after the market close on Thursday, May 9, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2024 Financial ResultsWhen:Thursday, May 9, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative business
WASHINGTON, Feb. 08, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its second fiscal quarter ended December 31, 2023. "We delivered against a number of our key objectives in the second quarter, highlighted by the eight new client wins in the quarter, totaling twelve in the first half of the fiscal year versus seven in the prior year period," commented Bob Dechant, CEO of ibex. "That being said, softness in volumes with several of our clients have put recent pressure on our top and bottom line and our second quarter reflected that. T
WASHINGTON, Jan. 25, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report second quarter 2024 financial results after the market close on Thursday, February 8, 2024. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Second Quarter 2024 Financial ResultsWhen:Thursday, February 8, 2024Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast: https://investors.ibex.co/ About ibexibex delivers innovat
WASHINGTON, D.C., Nov. 09, 2023 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its first quarter ended September 30, 2023. First Quarter 2024 Key HighlightsGAAP Financials: First quarter revenue of $124.6 million was on the higher end of first quarter guidance, 2.5% less than the prior year period mainly due to continued migration from onshore to higher margin offshore regions.Net income increased to $7.4 million from $6.5 million in the prior year quarter. Net income margins increased to 6.0%, from 5.1% in the prior year quarter.Diluted ear
WASHINGTON, Oct. 26, 2023 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report first quarter 2024 financial results after the market close on Thursday, November 9, 2023. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2024 Financial ResultsWhen: Thursday, November 9, 2023Time: 4:30 p.m. ETLive Call: Register Here for Dial-In and PINWebcast: https://investors.ibex.co/ About ibexibex delivers inno
WASHINGTON, Sept. 13, 2023 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2023. Key Fiscal Year 2023 Highlights Fiscal year 2023 revenue increased 6.1% over the prior year period to $523.1 million, with a continued migration from onshore to higher margin offshore and nearshore regions.Revenue generated from BPO 2.0 clients grew at an accelerated rate and increased 18.5% for fiscal year 2023. These clients represented 77% of revenue for the fiscal year.Ten new client relationships were establi
WASHINGTON, Aug. 27, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Andreas Wilkens as Chief Technology Officer (CTO), effective September 1, 2024, reporting to ibex CEO Bob Dechant. Wilkens will lead the technology vision, strategy, and execution as ibex redefines customer experience (CX) with next-generation AI-powered solutions. "Andy brings a deep background of AI and CX to ibex," said Dechant. "His vision and experience will be critical assets for ibex as we accelerate our strategy of developing groundbreaking AI-powered solu
WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024. Ferrato has served as CIO of ibex since 2015. His leadership has been instrumental in the company's success, from building its award-winning BPO 2.0 technology platform to ramping up thousands of remote employees during COVID. Ferrato also led the development of ibex's groundbreaking Generative AI-powered Wave iX customer experience solutions suite, which delivers advanced, hyper-personalized, and intelligent customer and brand
WASHINGTON, March 26, 2024 (GLOBE NEWSWIRE) -- ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings more than a decade of experience as a sales leader in the contact center industry. In her role, Gunter will be responsible for growing new business for ibex and report to John Thompson, Head of Sales at ibex. "We are excited to welcome Amanda to the ibex team," said Thompson. "She brings deep industry expertise and a unique sales approach that creates strategic and valuable business outcomes. Amanda's success in building
WASHINGTON, April 04, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Chief Financial Officer Karl Gabel has decided to retire, effective June 30, 2023, after a highly distinguished 19-year career with ibex. Gabel will continue to consult on an as-needed basis through a transition period ending September 30, 2023. The Company has initiated a comprehensive search process for a new Chief Financial Officer. "On behalf of the ibex family, I want to extend my deepest thanks to Karl for all he has done for ibex and for the tremendous impact he has made on our company
WASHINGTON, Dec. 13, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has strengthened its investment in serving channel clients with the hiring of Michael Thigpen as SVP of Channel Partnerships. In this key role, Thigpen will be responsible for growing ibex's worldwide channel strategy and engagements. His primary duties will include creating new programs and incentives for strategic channel partner clients such as Zendesk, Uipath and Talkdesk. "We are delighted to welcome Michael to ibex at this exciting time in our growth trajectory," said Julie Cas
WASHINGTON--(BUSINESS WIRE)--ibex (NASDAQ: IBEX) today announced the appointment of Gerard Kleisterlee, former chairman of Vodafone Group, to its board of directors as an independent non-executive board member, and the addition of Robert Dechant, who serves as the chief executive officer of ibex, to increase the size of the board from six to eight directors. The appointments took effect on January 8, 2021. “We are delighted Gerard has joined the ibex board,” said Bob Dechant, CEO of ibex. “He has been working with our team in an advisory capacity since 2012, and his perspective and expertise have proven invaluable. Gerard is committed to our BPO 2.0 vision of reshaping the custom
IBEX (NASDAQ:IBEX) reported quarterly earnings of $0.70 per share which beat the analyst consensus estimate of $0.52 by 34.62 percent. This is a 14.75 percent increase over earnings of $0.61 per share from the same period last year. The company reported quarterly sales of $126.795 million which missed the analyst consensus estimate of $126.950 million by 0.12 percent. This is a 3.65 percent decrease over sales of $131.596 million the same period last year.
Baird analyst David Koning maintains IBEX (NASDAQ:IBEX) with a Outperform and lowers the price target from $21 to $20.
What are Value Stocks? A value stock traditionally has a lower price when compared to stock prices of companies in the same industry. This indicates that the company may be undervalued, as investors are not expressing as much interest in such companies. The most commonly used way to check for value is with the price-to-earnings multiple, or P/E. A low P/E multiple is a good indication that the stock is undervalued. The following stocks are considered to be notable value stocks in the technology sector: ClearOne (NASDAQ:CLRO) - P/E: 1.07 IBEX (NASDAQ:IBEX) - P/E: 9.9 Daktronics (NASDAQ:DAKT) - P/E: 7.74 Daqo New Energy (NYSE:DQ) - P/E: 5.15 HP (NYSE:HPQ) - P/E: 9.05 ClearOne saw a decrease
The most oversold stocks in the industrials sector presents an opportunity to buy into undervalued companies. The RSI is a momentum indicator, which compares a stock's strength on days when prices go up to its strength on days when prices go down. When compared to a stock's price action, it can give traders a better sense of how a stock may perform in the short term. An asset is typically considered oversold when the RSI is below 30, according to Benzinga Pro. Here’s the latest list of major oversold players in this sector, having an RSI near or below 30. IBEX Limited (NASDAQ:IBEX) On Feb. 8, IBEX reported worse-than-expected second-quarter financial results and issued FY24 revenue
Truist Securities analyst Tobey Sommer maintains IBEX (NASDAQ:IBEX) with a Buy and lowers the price target from $25 to $22.
Shares of Take-Two Interactive Software, Inc. (NASDAQ:TTWO) fell sharply during Friday’s session following third-quarter results. Take-Two reported third-quarter total net bookings of $1.34 billion, down 3% year-over-year. The company also revised its 2024 net bookings forecast to $5.25 billion and $5.3 billion, down from $5.45 billion and $5.55 billion earlier. Take-Two Interactive Software shares dipped 8.8% to $154.69 on Friday. Here are some other stocks moving in today's mid-day session. Gainers Sunworks, Inc. (NASDAQ:SUNW) shares jumped 267% to $0.1990. Sunworks and three subsidiaries recently made the decision to cease operations and filed for Chapter 7 bankruptcy in the Uni
Piper Sandler analyst Arvind Ramnani reiterates IBEX (NASDAQ:IBEX) with a Neutral and maintains $17 price target.