III - Conference and earnings call announcements

Companies are satisfied with execution and delivery, but seek better continuity plans and AI pricing transparency, ISG Star of Excellence™ CX Insights Report finds Enterprise confidence in service and solution providers' governance and compliance fell in the second quarter of this year, with companies giving lower satisfaction scores for proactive issue resolution and other performance measures, according to new survey research from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The ISG Star of Excellence™ CX Insights Report evaluates enterprise buyers' satisfaction with service and solution providers across six key performanc

Companies say providers are identifying use cases for AI and analytics, but many are concerned about cost of services, ISG Star of Excellence™ CX Insights Report finds Enterprises say they want service providers to be more innovative and better at advancing strategic goals, while giving them mixed reviews on AI projects, according to new survey research from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The latest ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers think about their service and solution providers, is the first to use a new, concise format that highlights k

AI lags other emerging technologies in customer experience despite surge in service offerings, investment, ISG Star of Excellence™ CX Insights Report finds Services related to AI and specifically generative AI often fell short of enterprise expectations in 2024, according to a new report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The ISG Star of Excellence™ CX Insights Report for 2024, an annual review that sheds light on what enterprise buyers think about their service and solution providers, shows that GenAI earned the lowest average CX score of any emerging technology. The findings suggest many clients believe the

Providers score highest for governance and compliance worldwide, while other ratings vary by region, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers of technology and business services rate their customer experience slightly higher than a year ago, praising providers' compliance expertise while giving low scores for innovation, according to a new report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The latest ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers think about their service and solution providers, shows the average overall enterprise customer

NEW YORK, NY / ACCESSWIRE / September 17, 2024 / Sidoti Events, LLC, an affiliate of Sidoti & Company, LLC, has released the presentation schedule and weblinks for its two-day September Small-Cap Conference taking place Wednesday and Thursday, September 18-19, 2024. The presentation schedule is subject to change. Please visit www.sidoti.com/events for the most updated version and webinar links.Presentation Schedule*All Times EDTWednesday, September 18, 2024 (Day 1)8:30-9:00MtronPTI (MPTI)The Gorman-Rupp Company (GRC)Lilium (LILM)*****9:15-9:45The LGL Group, Inc. (LGL)Natural Gas Services Group (NGS)Harvard Bioscience (HBIO)Lifetime Brands, Inc. (LCUT)10:00-10:30Daktronics (DAKT)Arcosa, Inc (

Overall customer satisfaction with providers down slightly from last year, ISG Star of Excellence™ CX Insights Report finds Outsourcing deals involving AI and automation are on the rise, even as enterprises rate their customer experience (CX) in those technology domains lower than in others, according to a new report from Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The latest ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers think about their service and solution providers, shows AI and automation are leading the charge for providers in winning new outsourcing deals in 2024

Digital transformation improves remote interactions with patients, streamlines research and analytics, ISG Provider Lens™ report says Technologies that enable decentralized clinical trials and other new practices are transforming the global life sciences industry, according to a new research report published today by Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ global Life Sciences Digital Services report finds that enterprises are recognizing the limitations of traditional, centralized trials that require ongoing in-person visits by patients. Digital technologies now make it possible to remotely recru

Q1 scores from clients in most industries have risen since last year, signaling better customer experience, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers of technology and business services are significantly happier with the services they receive from the outsourcing market than they were a year ago, a new report from Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, finds. The ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers think about their service and solution providers, shows the average enterprise customer experience (CX) score in the first quarter ros

NEW YORK, NY / ACCESSWIRE / March 12, 2024 / Sidoti Events, LLC, an affiliate of Sidoti & Company, LLC, has released the presentation schedule and weblinks for its two-day March Small-Cap Conference taking place Wednesday and Thursday, March 13-14, 2024. The presentation schedule is subject to change. Please visit www.sidoti.com/events for the most updated version and webinar links.Virtual Agenda - Wednesday, March 13 - All Times ETClick on Company Name to Open Link to Zoom Meeting9:15-9:45******Enpro Inc. (NPO)Spok Holdings, Inc. (SPOK)Olympic Steel, Inc. (ZEUS)ICF International Inc (ICFI)10:00-10:30Sato Technologies Corp (SATO)AZZ Inc. (AZZ)Mistras Group (MG)U.S. Energy Corp (USEG)Charles

Clients rated providers higher in all performance categories in an uncertain macro environment, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers' ratings of technology and business services providers rose for a second straight year in 2023, with buyers in particular giving high marks to providers for AI services, according to a new report from Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The 2023 Annual ISG Star of Excellence™ CX Insights Report, which sums up ISG's quarterly reviews on how enterprises rate their ITO, BPO and as-a-service outsourcing providers, shows enterprise customer experience (CX) scores in

Overall customer satisfaction with providers has risen marginally since last year, though survey results vary between regions, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers of technology and business services are slightly more satisfied with their providers than they were a year ago, giving higher ratings to their governance and compliance and collaboration capabilities while looking for higher levels of innovation, according to a new report from Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The latest ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers thi

NEW YORK, NY / ACCESSWIRE / September 19, 2023 / Sidoti Events, LLC, an affiliate of Sidoti & Company, LLC, has released the presentation schedule and weblinks for its two-day September Small-Cap Conference taking place Wednesday and Thursday, September 20-21, 2023. The presentation schedule is subject to change. Please visit www.sidoti.com/events for the most updated version and webinar links. Virtual Agenda - Wednesday, September 20 - All Times EDTClick on Company Name to Open Link to Zoom Meeting8:30-9:00ZOOZ Power (ZOOZ)******Turning Point Brands (TPB)Deluxe (DLX)******9:15-9:45******ARCOSA (ACA)Quipt Home Medical (QIPT)Lincoln Educational Services (LINC)Xtract One Technologies (XTRA)10:

 Overall customer satisfaction with providers up 5% versus last year, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers of technology and business services are more satisfied with their providers than they were last year, even as they place greater emphasis on innovation and service execution, according to a new report from Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The latest ISG Star of Excellence™ CX Insights Report, a quarterly review that sheds light on what enterprise buyers think about their service and solution providers, shows overall satisfaction with providers in the second quarter, as measured by av

Collaboration Between Learning Platform and Advisory Firm Fuels Transformative Change Management Initiatives on Global Scale SAN FRANCISCO, June 29, 2023 /PRNewswire/ -- NovoEd, the leading cohort-based learning platform for deep capability building, today announces its partnership with Information Services Group (ISG), a leading global technology research and advisory firm and trusted business partner to more than 800 clients, including more than 75 of the world's top 100 enterprises. NovoEd announces its partnership with Information Services Group (ISG), a global technology

ISG expert says diverse teams deliver higher revenues A mentoring expert with Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, said mentoring and sponsoring relationships can drive women's success at work and increase enterprise revenue. Speaking during a webinar, "Creating Equitable Workplaces for Women," hosted by Built In, an online community and news site for tech startups, ISG Director Julie Kantor, citing research from the Center for Talent Innovation, said women are three times more likely than men to have mentors willing to share experience, knowledge and skills, but are only half as likely as men to have a sponsor who advocate

ISG expert, speaking during Insurance Journal webinar, urges insurers to begin building their metaverse presence now Insurers that leverage the metaverse now to attract a new generation of talent and tech-savvy customers will gain considerable market advantage, an expert with Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, said today. In a panel discussion, "Insuring the Metaverse: Immersive Tech and the Future of Coverage," during a webinar produced by Insurance Journal, ISG Director Dennis Winkler said the metaverse can support the next generation of insurance talent and customer development, but will require fast action and a focus

Presentation Times and Weblinks Released for Over 100 Presenting CompaniesWednesday and Thursday, September 21-22, 2022NEW YORK, NY / ACCESSWIRE / September 20, 2022 / Sidoti & Company, LLC has released the presentation schedule and weblinks for its two-day September Small-Cap Conference taking place Wednesday and Thursday, September 21-22, 2022. The links can also be found at www.sidoticonference.com/events .Virtual Agenda - Wednesday, September 21st - All Times EDTClick on Company Name to Open Link to Zoom Meeting8:30-9:00Foraco International (FAR)Allied Motion (AMOT)Portman Ridge Finance (PTMN)Superior Group of Companies (SGC)Genie Energy (GNE)9:15-9:45EZCORP (EZPW)CVG (CVGI)NV5 (NVEE)UNI

Upcoming ISG Provider Lens™ report will evaluate providers of emerging technologies that help banks grow by engaging with customers, offering new services Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, has launched a research study examining vendors of advanced, market-ready technologies that help retail banking companies address changing consumer expectations and increasing competition. The study results will be published in a comprehensive ISG Provider Lens™ report, called Retail Banking – Digital Innovators 2022, scheduled to be released in August. The report will showcase mid- to late-stage startups that have had a significant im

Upcoming ISG Provider Lens™ report will evaluate startups providing new technologies that bring real-world business results to retailers Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, has launched a research study examining vendors of advanced, market-ready technologies that help retailers address changing market conditions and increasing competition. The study results will be published in an ISG Provider Lens™ report, called Retail – Digital Innovators 2022, scheduled to be released in August. The report will showcase mid- to late-stage startups that have had a significant impact on clients' abilities to reach their business goals.

ISG Provider Lens™ report sees AWS – U.S. companies' top choice among hyperscalers – at the center of a growing market for consulting, migration, managed services and other offerings U.S. enterprises are prioritizing cloud adoption in response to the COVID-19 pandemic and AWS is their preferred choice among hyperscale cloud providers, according to a new research report published today by Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The 2021 ISG Provider Lens™ AWS Ecosystem Partners report for the U.S. finds hyperscalers and service and solution providers working collaboratively to virtualize infrastructure, with hyperscalers focusi

Industry leaders from Sunbasket, AB InBev, TBM Council, Boston College, Alcon, GM Financial, Microland, Turing and Acadia Pharmaceuticals to speak at two-day virtual event Experts with Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, predict 2022 will be the year of the value chain, with enterprise IT and business functions working closely with their partner ecosystems to boost innovation, capabilities and resources. "Forward-looking enterprises are evolving their DNA by developing value-chain-centric models where business and IT work hand-in-hand, drawing on a strategic partner ecosystem to boost innovation," said Bill Huber, partner,

Three ISG-hosted webinars will preview 2022 ISG Provider Lens™ research studies on procurement, the future of work and the Microsoft ecosystem for public sector entities The shift to digital technology in the public sector is reaching critical mass, as state and municipal agencies seek digital solutions and support from technology and service providers, according to Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. Three upcoming webinars hosted by ISG will examine preliminary research results on providers of procurement services, future workplace strategies and solutions and the Microsoft partner network for public sector entities as t

Service leverages ISG GovernX® platform to help enterprises map and monitor supply chains With legislation prohibiting modern slavery in place in six countries and the state of California—and expected in additional countries soon—Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, today announced the launch of a dedicated advisory and risk management service to help enterprises ensure their businesses and supply chains are in compliance with such laws. The new ISG offering combines advisory services with the automated capabilities of ISG GovernX®, the industry's only governance solution that integrates contract information, strategic rela

ISG Provider Lens™ Archetype report says companies at different stages of sourcing maturity look to service providers for selective, transformational or cutting-edge projects Private and hybrid cloud adoption has accelerated significantly over the past year, partly due to changes caused by the COVID-19 pandemic, according to a new report published today by Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm. The 2021 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Archetype Report finds many companies that had never used outsourcing before are embracing the strategy in 2021. Overall, ISG says the number

Upcoming ISG Smartalks™ sessions will explore reducing risk and maximizing benefits in third-party relationships, cloud provider ecosystems and SAP S/4 HANA upgrades Experts with Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, will offer advice on mitigating supplier and transformation risk in three upcoming ISG Smartalks™ webinars in June, the firm announced today. The webinars come at a time when enterprises are relying more than ever on complex ecosystems of cloud and other technology providers to run their businesses, and with those relationships, ISG experts say, comes increased risk that needs to be managed to reap the rewards.

STAMFORD, Conn.--(BUSINESS WIRE)--Companies have accelerated their move to cloud-based HR platforms amid the pandemic and say they are expecting adoption to grow in the coming years, a new survey from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, finds. The ISG survey of 260 companies worldwide found 46 percent using an HR Software-as-a-Service (SaaS) platform or hybrid solution, up from the 20 percent who said they were using a cloud-based solution two years ago. Looking to the future, the survey found 57 percent of organizations expect to be using a subscription-based SaaS or hybrid solution by 2023. The findings were p

STAMFORD, Conn.--(BUSINESS WIRE)--Smart manufacturing and edge computing will experience strong growth in 2021, say experts with Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, as manufacturers implement advanced technology and supply chain management strategies and the global market continues to demand high-speed connectivity. The mega-trends behind this expected growth will be explored during the next ISG Smartalks™ webinar, “A New Manufacturing Operating Model for the New Future,” at 11 a.m., U.S. Eastern Time, Thursday, March 18. The manufacturing operating model, ISG says, is being reshaped by trends toward micromanufac

STAMFORD, Conn.--(BUSINESS WIRE)--ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, is partnering with RPA Supervisor, a leading hyper-automation orchestrator solution, to help clients optimize and scale their digital workforces and drive more value from their automation investments, ISG announced today. RPA Supervisor, headquartered in Norway, is an intuitive interface for managing, dynamically scheduling and orchestrating intelligent automation processes. The solution’s advanced machine learning algorithms and configurable SLAs optimize license utilization and