TELUS International (Cda) Inc. provides customer experience and digital business services in Europe, North America, the Asia-Pacific, and the Central America. It offers digital experience solutions, such as AI and bots, omnichannel CX, mobility solutions, cloud contact center, big data, platform transformation, and UX/UI design; and customer experience solutions, including work anywhere/work from home, customer care, technical support, sales growth and retention, and healthcare/patient experience. The company also provides IT lifecycle services comprising cloud and platform services, app dev and management, quality assurance and testing, system operations, IT service desk, internet of things, engineering solutions, and enterprise platform services; advisory services consisting of digital strategy, CX process consulting, data and customer analytics, workforce management, learning excellence solutions, and business and process transformation; robotic process automation, talent acquisition, finance and accounting, and supply chain management; and content moderation and social media, and fraud prevention and detection. It serves tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality industries. The company was founded in 2005 and is headquartered in Vancouver, Canada. TELUS International (Cda) Inc. is a subsidiary of TELUS Communications Inc.
IPO Year: 2021
Exchange: NYSE
Website: telusinternational.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 8/6/2024 | Sector Outperform → Neutral | CIBC | |
| 8/6/2024 | $10.00 → $3.75 | Buy → Hold | TD Cowen |
| 8/5/2024 | Outperform → Sector Perform | RBC Capital Mkts | |
| 8/5/2024 | $11.00 → $4.00 | Buy → Underperform | BofA Securities |
| 8/2/2024 | Outperform → Mkt Perform | William Blair | |
| 7/17/2024 | $7.00 | Neutral → Underweight | JP Morgan |
| 5/10/2024 | $10.00 | Sector Outperform → Sector Perform | Scotiabank |
| 3/19/2024 | $9.00 | Neutral | Guggenheim |
| 8/24/2023 | Sector Perform → Sector Outperform | Scotiabank | |
| 8/7/2023 | $21.00 → $11.00 | Outperform → Market Perform | BMO Capital Markets |
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SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
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SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
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SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13D/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
CIBC downgraded TELUS International from Sector Outperform to Neutral
TD Cowen downgraded TELUS International from Buy to Hold and set a new price target of $3.75 from $10.00 previously
RBC Capital Mkts downgraded TELUS International from Outperform to Sector Perform
BofA Securities downgraded TELUS International from Buy to Underperform and set a new price target of $4.00 from $11.00 previously
William Blair downgraded TELUS International from Outperform to Mkt Perform
JP Morgan downgraded TELUS International from Neutral to Underweight and set a new price target of $7.00
Scotiabank downgraded TELUS International from Sector Outperform to Sector Perform and set a new price target of $10.00
Guggenheim initiated coverage of TELUS International with a rating of Neutral and set a new price target of $9.00
Scotiabank upgraded TELUS International from Sector Perform to Sector Outperform
BMO Capital Markets downgraded TELUS International from Outperform to Market Perform and set a new price target of $11.00 from $21.00 previously
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
6-K - TELUS International (Cda) Inc. (0001825155) (Filer)
TELUS Digital Experience (TELUS Digital) (NYSE and TSX:TIXT), a company dedicated to crafting lasting customer experiences through data, technology, and a human-centric approach, today released its results for the three- and nine-month periods ended September 30, 2024. In the third quarter of 2024, we formally completed the rebranding of TELUS International as TELUS Digital. The legal name of the company remains TELUS International (Cda) Inc. In this news release and related disclosure, we refer to TELUS International (Cda) Inc. as TELUS Digital. TELUS Corporation (TSX:T, NYSE:TU) is the controlling shareholder of TELUS Digital. All figures in this news release, and elsewhere in TELUS Digit
Since 2020, TELUS has invested $5 million through the #StandWithOwners program, providing essential funding, advertising, and technology to help businesses thrive. TORONTO, Oct. 30, 2024 /CNW/ - TELUS announces the winners of its fifth #StandWithOwners contest—Canada's largest small business contest. Chosen from thousands of applications from across Canada, 20 outstanding businesses have been recognized for demonstrating what makes their business unique, their use of technology to drive innovation, and a proven track record of growth. These businesses not only demonstrated exceptional leadership in their fields but also demonstrated how they have made a tangible impact on their local economi
Vancouver, BC, Oct. 29, 2024 (GLOBE NEWSWIRE) -- TELUS is proud to announce the successful completion of its ambitious data-modernization journey in collaboration with Google Cloud and Onix. The project overhauled and streamlined TELUS' data handling by moving from fragmented, on-premise sources to a unified, cloud-based platform – significantly improving data access and usability, and paving the way for advanced artificial intelligence (AI) capabilities across its operations, decreased energy consumption and the delivery of faster, more personalized customer solutions. TELUS successfully upgraded hundreds of enterprise-grade data pipelines (processes that help transfer and or
First of its kind collaboration uses TELUS' PureFibre infrastructure to advance quantum communications VANCOUVER, BC, Oct. 28, 2024 /CNW/ - TELUS is excited to announce a collaboration with Photonic Inc., a pioneering BC-based company, to accelerate the development of next-generation quantum communications in Canada. TELUS will provide Photonic dedicated access to its advanced fibre-optic network, enabling the testing of groundbreaking quantum technologies and emerging solutions that promise to reshape Canada's digital landscape, improve productivity and drive economic growth.
Revamped data infrastructure will support AI development and improve customer experience VANCOUVER, BC, Oct. 24, 2024 /CNW/ - TELUS is proud to announce the successful completion of its ambitious data-modernization journey in collaboration with Google Cloud and Onix. The project overhauled and streamlined TELUS' data handling by moving from fragmented, on-premise sources to a unified, cloud-based platform – significantly improving data access and usability, and paving the way for advanced artificial intelligence (AI) capabilities across its operations, decreased energy consumption and the delivery of faster, more personalized customer solutions.
TELUS Digital Experience (TELUS Digital) (TSX:TIXT), a company dedicated to crafting enduring customer experiences through data, technology, and a human-first approach, has been named a ‘Leader' for Customer Experience (CX) Improvement Capability in the NelsonHall NEAT Vendor Evaluation for CX Services in High Tech & Automotive. This is the analyst firm's highest designated ranking, reflecting TELUS Digital's ability to leverage data-driven insights to tailor digital-first CX strategies, develop and deploy generative AI and automation solutions, and provide human-powered data annotation services. Together with the company's global delivery model and strong partner ecosystem, these capabilit
More than $27 million invested in independent Canadian and Indigenous filmmakers, showcasing Western Canada's diverse stories VANCOUVER, BC, Oct. 22, 2024 /CNW/ - TELUS is celebrating the 10-year anniversary of TELUS originals and a decade of empowering independent Canadian and Indigenous filmmakers creating compelling, social-purpose driven documentaries and docuseries that inspire change and connect communities. Since 2014, TELUS originals has invested more than $27 million, bringing over 350 projects to screens across Canada and highlighting the diverse stories of British Columbia and Alberta. Viewers can watch these powerful TELUS original films on Optik TV channel 8, via TELUS Stream+ a
TELUS Digital (TSX:TIXT) will release its third quarter 2024 results on November 8, 2024, before the North American market open hours, and host a conference call on the same day at 1:30 p.m. (ET) / 10:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS Digital Investor Relations website at: www.telusdigital.com/investors/news-events and a replay will also be available on the website following the conference call. About TELUS Digital TELUS Digital ((NYSE &, TSX:TIXT) crafts unique and enduring experiences for customers and employees, and creates fu
Vast majority of respondents say data privacy matters more to them than ever TORONTO, Oct. 16, 2024 /PRNewswire/ - TELUS (NYSE:TU), a leading global communications and information technology company, today released findings from its 2024 Data & Trust survey, revealing growing concerns about data privacy among American consumers. The survey revealed that an overwhelming majority of Americans (82%) believe data privacy matters more to them now than ever before, with many (74%) expressing worry about how organizations handle their personal data. The survey, conducted by TELUS, a company recognized for its commitment to customer privacy and data security, examined Americans' attitudes towards da
Vast majority of Canadian and American respondents say data privacy matters more to them than ever TORONTO, Oct. 16, 2024 /CNW/ - A new TELUS Data & Trust survey reveals that an overwhelming majority of Americans (82%) and Canadians (79%) believe data privacy matters more to them now than ever before, with many (74% of Americans and 72% of Canadians) expressing worry about how organizations handle their personal data. The survey, which examined Americans' and Canadians' attitudes towards data privacy, trust in organizations, and expectations for responsible data practices, highlights the critical need for companies to prioritize ethical data management and transparency as Artificial Intellig
JP Morgan analyst Tien-Tsin Huang downgrades TELUS Intl (NYSE:TIXT) from Neutral to Underweight and announces $7 price target.
Investments include $1.2 million to improve wireless connectivity at CF Montréal's Stade Saputo providing a high-quality experience for all the soccer fansMONTREAL, June 10, 2024 /CNW/ - TELUS will be investing nearly $33 million in Montreal in 2024 as it deploys and updates its 5G networks and connects businesses to thousands of kilometres of optic fibre. As part of its multi-year sponsorship agreement with CF Montréal, TELUS will invest $1.2 million to improve wireless connectivity at Stade Saputo. This major TELUS investment will give fans dedicated access to the 5G network for fast and reliable communications during games.
Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests
TELUS announces joint investment with the Government of Quebec and CRTC to expand wireless connectivity to isolated and rural communitiesMONTREAL, May 15, 2024 /CNW/ - TELUS is investing more than $10 billion to significantly expand and improve its network infrastructure and operations across Quebec over the next five years, supporting innovation, growth and strong, vibrant communities. It's also part of a larger commitment to deploy $73 billion across Canada by 2028 to develop infrastructure, improve sustainability and advance its network technology. These investments are critical to connecting Quebecers with the people, resources and information that enrich their lives and underscores TELU
Barclays analyst Ramsey El-Assal maintains TELUS Intl (NYSE:TIXT) with a Equal-Weight and lowers the price target from $9 to $7.
economic, health and social outcomes for Albertans VANCOUVER, BC, May 13, 2024 /CNW/ - TELUS is investing more than $16 billion to significantly expand and improve its network infrastructure and operations across Alberta over the next five years, supporting innovation, growth and strong, vibrant communities. It's also part of a larger commitment to deploy $73 billion across Canada by 2028 to develop infrastructure, improve sustainability and advance its network technology. These investments are critical to connecting Albertans with the people, resources and information that enrich their lives and underscores TELUS' unwavering commitment to advancing technology and connectivity nationwide.
BMO Capital analyst Keith Bachman maintains TELUS Intl (NYSE:TIXT) with a Market Perform and lowers the price target from $9.5 to $7.5.
Scotiabank analyst Divya Goyal downgrades TELUS Intl (NYSE:TIXT) from Sector Outperform to Sector Perform and lowers the price target from $13 to $10.
In its 19th year, TELUS Days of Giving is a month-long global volunteer initiative led by the global communications company TELUS volunteers contributed 1.5 million volunteer hours in 2023, more than any other company in the world VANCOUVER, BC, May 1, 2024 /CNW/ - Today, TELUS announced its 19th annual TELUS Days of Giving, a month-long initiative rallying TELUS team members, retirees, and partners around the world to volunteer and give back in their local communities. At a time when charities are seeing an increased need for services, and companies are facing increased levels of disengagement, giving back helps foster meaningful connections, driving short and long-term benefits for individ
Jose-Luis brings 30 years of experience leading service delivery operations in telecommunications, digital IT and tech sectors Demonstrated excellence and focused expertise overseeing end-to-end digital transformations for complex, global enterprises New COO will play a key role to further advance and evolve TELUS International's global operational delivery model TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the appointment of Jose-Luis Garcia as the company's Chief Operating Officer (C
TELUS International (TSX:TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors. The results of shareholder voting from the meeting were as follows: 1. Election of Directors Each of the following eleven nominees was elected as a director of TELUS International. The votes cast for each nominee were as follows: Dire
TORONTO, April 28, 2023 (GLOBE NEWSWIRE) -- Today, TELUS announced the appointment of Rethink, WPP and Carat (Dentsu) as its new agency partners, supporting its evolving and growing creative and media needs. These new appointments are a key enabler of the transformational change TELUS is undertaking to cultivate a best-in-class marketing ecosystem that fuels growth and innovation across its diverse business. Rethink will become the lead strategy and creative agency for the TELUS Home Solutions portfolio, providing strategic thinking that fuels consistent breakthrough creative ideas for Optik TV, Internet, Home Phone and Security products in Western Canada, Quebec and beyond. Carat (Dentsu)
VANCOUVER, British Columbia, Feb. 10, 2023 (GLOBE NEWSWIRE) -- TELUS Corporation (TSX:T), (NYSE:TU) is pleased to announce that the TELUS Board of Directors (Board) has approved the appointment of the Honourable John P. Manley, P.C., O.C., as Chair of the Board, effective following his re-election at TELUS' annual general meeting in early May 2023. Mr. Manley will succeed Dick Auchinleck, who is retiring after 20 years of exemplary service on the TELUS Board, including eight years as Chair. Mr. Manley's appointment is a result of the company's robust succession planning process, undertaken by the board following a third-party evaluation of the effectiveness of our board and our board membe
VANCOUVER, British Columbia, Jan. 23, 2023 (GLOBE NEWSWIRE) -- Today, TELUS announced the formation of TELUS Consumer Solutions, to elevate TELUS' legacy of industry-leading customer service and meet shifting customer demands for a full range of innovative and integrated products. TELUS Consumer Solutions brings together Mobility Solutions and Home Solutions & Customer Excellence into one unified consumer team, led by Zainul Mawji as Executive Vice-president and President, TELUS Consumer Solutions. TELUS also announced the appointment of Jim Senko to the newly created role of Chief Product Officer. As Executive Vice-president and Chief Product Officer, TELUS Consumer Solutions, Jim will es
Beth Howen brings more than two decades of experience in driving digital transformation for large enterprises in the technology industry TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, announced the appointment of Beth Howen as the company's new Chief Transformation Officer (CTO) effective today. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220822005054/en/Beth Howen, Chief Transformation Officer, TELUS International (Photo: Business Wire) In this newly-created executive
TELUS International (TSX:TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 20, 2022. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors. The results of shareholder voting from the meeting were as follows: 1. Election of Directors Each of the following eleven nominees was elected as a director of TELUS International. The votes cast for each nominee were as follows: Director Votes For % of
VANCOUVER, British Columbia, March 18, 2022 (GLOBE NEWSWIRE) -- Jason Macdonnell, President of Smart Security & Automation at TELUS, has joined the Board of the BC Tech Association. At TELUS, Jason leads the team responsible for the strategy and implementation of smart security and automation systems for homes and businesses. Since joining TELUS in 2002, Jason has held a variety of key leadership roles in marketing, operations, field services, organizational change, and acquisitions. Jason's passion for technology and business transformation is foundational to championing his team to bring TELUS' world-class networks and services to Canadians to make our homes, businesses, and communities
KELOWNA, British Columbia, March 07, 2022 (GLOBE NEWSWIRE) -- Today, the TELUS Thompson Okanagan Community Board announced it is expanding to include Dawson Creek, Fort St. John, Prince George, Quesnel and Cranbrook, formally changing its name to the TELUS Interior and Northern B.C. Community Board. This expansion will support 76 communities across Northern B.C., providing more Canadian youth with access to the resources they need to learn, be creative, make connections, and stay healthy, opening up new opportunities for them to thrive. TELUS' Community Boards have a longstanding history of being there for customers and communities. Since 2011, the TELUS Interior and Northern B.C. Communit
TELUS Digital Experience (TELUS Digital) (NYSE and TSX:TIXT), a company dedicated to crafting lasting customer experiences through data, technology, and a human-centric approach, today released its results for the three- and nine-month periods ended September 30, 2024. In the third quarter of 2024, we formally completed the rebranding of TELUS International as TELUS Digital. The legal name of the company remains TELUS International (Cda) Inc. In this news release and related disclosure, we refer to TELUS International (Cda) Inc. as TELUS Digital. TELUS Corporation (TSX:T, NYSE:TU) is the controlling shareholder of TELUS Digital. All figures in this news release, and elsewhere in TELUS Digit
TELUS Digital (TSX:TIXT) will release its third quarter 2024 results on November 8, 2024, before the North American market open hours, and host a conference call on the same day at 1:30 p.m. (ET) / 10:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS Digital Investor Relations website at: www.telusdigital.com/investors/news-events and a replay will also be available on the website following the conference call. About TELUS Digital TELUS Digital ((NYSE &, TSX:TIXT) crafts unique and enduring experiences for customers and employees, and creates fu
VANCOUVER, BC, Sept. 27, 2024 /PRNewswire/ - TELUS Corporation ("TELUS") today announced that it has acquired, through a wholly owned subsidiary, an aggregate of 2,593,631 subordinate voting shares (the "Purchased Shares") in the capital of TELUS International (Cda) Inc. ("TELUS Digital") by way of market purchases over the facilities of the Toronto Stock Exchange. As a result of the acquisition of these subordinate voting shares, TELUS has acquired an additional 2.35% interest in the TELUS Digital subordinate voting shares since TELUS' prior early warning report filed on August 16, 2024. When added to the 4,031,191 subordinate voting shares held prior to the last report, TELUS now holds app
VANCOUVER, BC, Aug. 15, 2024 /CNW/ - TELUS Corporation ("TELUS") today announced that it has acquired, through a wholly owned subsidiary, an aggregate of 2,593,178 subordinate voting shares (the "Purchased Shares") in the capital of TELUS International (Cda) Inc. ("TELUS Digital") by way of market purchases over the facilities of the Toronto Stock Exchange. The acquired subordinate voting shares (the "Purchased Shares") represent more than 2% of the outstanding subordinate voting shares acquired since TELUS' prior early warning report filed on May 16, 2023. "In response to TEL
Total Mobile and Fixed customer growth of 332,000, up 39,000 over last year, representing a record second quarter, driven by strong demand for our leading portfolio of Mobility and Fixed services Robust Mobile Phone net additions of 101,000, and record second quarter Connected Device net additions of 161,000; industry-leading postpaid mobile phone churn of 0.89 per cent Record second quarter Fixed customer net additions of 70,000, including 33,000 internet customer additions, driven by our leading TELUS PureFibre network, premier portfolio of bundled services across Mobile and Home, and leading household client loyalty TTech Adjusted EBITDA growth of 5.1 per cent and strong margin expansion
TELUS International (Cda) Inc. (TSX:TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released its results for the three- and six-month periods ended June 30, 2024. In the third quarter of 2024, we expect to formally complete the rebranding of TELUS International as TELUS Digital Experience (TELUS Digital). The legal name of the company will remain TELUS International (Cda) Inc. In this news release and related disclosure, we refer to TELUS International (Cda) Inc. as TELUS Digital. TELUS Corporation (TSX:T, NYSE:TU) is the
TELUS International, rebranding to TELUS Digital Experience (TELUS Digital) later in the third quarter of 2024 (TSX:TIXT), will release its second quarter 2024 results on August 2, 2024, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS Digital Investor Relations website at: www.telusinternational.com/investors/news-events and a replay will also be available on the website following the conference call. About TELUS Digital TELUS Inte
Total Mobile and Fixed customer growth of 209,000, up 46,000 over last year, and our strongest first quarter on record, driven by strong demand for our leading portfolio of Mobility and Fixed services Robust Mobile Phone net additions of 45,000 and record first quarter Connected Device net additions of 101,000; industry-leading postpaid mobile phone churn of 0.91 per cent Record first quarter Fixed customer net additions of 63,000, including 30,000 internet customer additions, driven by TELUS' PureFibre network and leading portfolio of bundled services across Mobile and Home Industry-leading customer growth enabling Mobile Network Revenue and Fixed Data Services Revenue growth of 2.9 per ce
TELUS International (TSX:TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released its results for the three-month period ended March 31, 2024. TELUS Corporation (TSX:T, NYSE:TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures. "TELUS International delivered first quarter results in line with our expectations, amidst a backd
TELUS International (TSX:TIXT) will release its first quarter 2024 results on May 9, 2024, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS International Investor Relations website at: www.telusinternational.com/investors/news-events and a replay will also be available on the website following the conference call. About TELUS International TELUS International ((NYSE &, TSX:TIXT) designs, builds and delivers next-generation digital s