TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segments designs, builds, and delivers tech-enabled customer experience solutions through its professional services and suite of technology offerings to enabling and accelerating digital transformation for clients. The TTEC Engage segment provides essential technologies, human resources, infrastructure, and processes to operate customer care, acquisition, and fraud detection and prevention services. TTEC Holdings, Inc. serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, Hong Kong, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
IPO Year: 1996
Exchange: NASDAQ
Website: ttec.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 10/1/2024 | Sell → Neutral | Guggenheim | |
| 3/19/2024 | $8.00 | Sell | Guggenheim |
| 3/6/2024 | Buy → Hold | Canaccord Genuity | |
| 3/4/2024 | Outperform → Mkt Perform | Barrington Research | |
| 11/10/2023 | $18.00 | Mkt Perform → Outperform | Barrington Research |
| 8/14/2023 | $31.00 | Underweight → Equal-Weight | Morgan Stanley |
| 3/2/2023 | Outperform → Mkt Perform | Barrington Research | |
| 10/10/2022 | $68.00 → $48.00 | Buy → Neutral | BofA Securities |
| 4/22/2022 | $100.00 | Outperform | Barrington Research |
| 1/10/2022 | $100.00 → $90.00 | Equal-Weight → Underweight | Morgan Stanley |
NEW YORK, June 7, 2024 /PRNewswire/ -- S&P Dow Jones Indices ("S&P DJI") will make the following changes to the S&P 500, S&P MidCap 400, and S&P SmallCap 600 indices effective prior to the open of trading on Monday, June 24, to coincide with the quarterly rebalance. The changes ensure each index is more representative of its market capitalization range. All companies being added to the S&P 500 are more representative of the large-cap market space, all companies being added to the S&P MidCap 400 are more representative of the mid-cap market space, and all companies being added to the S&P SmallCap 600 are more representative of the small-cap market space. The companies being removed from the S
Tenured global finance and operational leader to join senior executive leadership team DENVER, Feb. 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers III has been named TTEC's Chief Financial Officer, effective March 1, 2024. Wagers joins TTEC with a strong background in finance, operations, and supply chain management across large-scale multinational organizations spanning three decades. Prior to joining the company, he held senior executive level finance and operations positions at several Fortune
BOULDER, Colo., Feb. 23, 2022 /PRNewswire/ -- Today, Sovrn announced the appointment of two new members to its Board of Directors, Judi A. Hand and Aaron Samuels. Hand joined the Board on February 9, 2022, and Samuels joined on November 11, 2021. Following their appointment, the Board is now composed of eight directors, four of whom are independent. "Aaron and Judi joining the Sovrn Board adds diversity of skills and perspectives to an already powerhouse Board of Directors," said Walter Knapp, Sovrn CEO. "Judi's deep leadership experience at some of the largest public companie
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025. "2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clien
AUSTIN, Texas and MOHALI, India, May 6, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator, today announced the expansion of its India operations with a new customer experience center in Mohali, also known as Sahibzada Ajit Singh Nagar (SAS Nagar). This expansion will create 400 new jobs to support a major U.S.-based healthcare organization, with capacity to grow and serve additional clients as TTEC expands in the region. President of TTEC Engage John Abou commented: "Today's customer experience leaders are looking for smarter, more agile ways to deliver value—and digital first CX programs are the answer. By co
AUSTIN, Texas, April 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, May 8, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 9, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (prono
AUSTIN, Texas, April 15, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, earned five 2025 Stevie® Awards for Sales and Customer Service, recognizing its AI-powered solutions across customer service, sales, and innovation categories. TTEC's wins include two Gold, one Silver, and two Bronze Stevie® Awards, showcasing the company's obsession with enhancing customer and employee experiences through the use of AI-powered technology and data-driven insights. "TTEC's recognition across multiple categories highlights our commitment to pushing the boundaries of CX innovation," said John Abou, Pres
AUSTIN, Texas, April 3, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital was honored with the 2024 CX Evolution Partner of the Year Award from Genesys®, a global cloud leader in experience orchestration. "This award recognizes our industry-leading CX transformation capabilities and unique position as a trusted advisor.""TTEC Digital is thrilled to be recognized as the CX Evolution Partner of the Year by Genesys," said Tiffany Moses Gschwendtner, global Genesys practice lead at TTEC Digital. "Throughout our long tenure with Genesys, TTEC Digital has led a sig
DENVER, April 1, 2025 /PRNewswire/ -- The Special Committee of the Board of Directors (the "Special Committee") of TTEC Holdings, Inc. (NASDAQ: TTEC) ("TTEC" or the "Company") is providing an update on the status of its review and evaluation of the previously announced unsolicited, preliminary, non-binding proposal letter, dated September 27, 2024, from TTEC founder, Chairman and Chief Executive Officer Kenneth Tuchman, to acquire the shares of the Company's common stock not already owned by Mr. Tuchman and his controlled affiliates at a proposed purchase price of $6.85 per share (the "Non-Binding Proposal").
AUSTIN, Texas, March 27, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales model, offering cost-efficient, scalable, and personalized solutions for healthcare organizations. "Our blended digital sales model redefines how healthcare organizations approach member acquisition and engagement."This cutting-edge model operates on a shared technology platform, enabling healthcare organizations to leverage a unified digital sales solution without sacrificing brand identity or data security. By combining TTEC's award-winning technology wit
AUSTIN, Texas, March 17, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions, today announced that TTEC Digital will expand its strategic partnership with Verint®, The CX Automation Company™, by providing Verint's end-to-end CX Automation platform as part of TTEC's Google GCP cloud contact center portfolio. "We are thrilled with the opportunity to deepen our partnership with Verint – further extending TTEC Digital's cross-platform capabilities across the CX ecosystem," said John Wolf, vice president, TTEC Digital. "Offering Verint's CX Automation platform on GCP provides our custom
AUSTIN, Texas, March 5, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has once again been recognized as a Great Place to Work® across its global operations. This year, TTEC earned certification in 15 countries, adding Egypt to the growing list of regions where employees celebrate a culture of trust, collaboration, and opportunity. "Achieving recognition in 15 markets highlights 15 unique stories of connection." Laura Butler, TTEC Chief People OfficerSince its founding in 1982, TTEC has linked exceptional customer experiences to outstanding employee experiences. An inclusive and engaging
Fourth Quarter 2024Revenue was $567.4 Million, down 9.4 PercentNet Income was $4.6 Million or 0.8 Percent of Revenue($9.0 Million or 1.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $50.9 Million or 9.0 Percent of Revenue Full Year 2024Revenue was $2.208 Billion, down 10.4 PercentNet Loss of $310.6 Million or negative 14.1 Percent of Revenue(Net Income of $33.6 Million or 1.5 Percent of Revenue Non-GAAP)Adjusted EBITDA was $202.3 Million or 9.2 Percent of Revenue Provides Outlook for Full Year 2025 AUSTIN, Texas, Feb. 27, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from
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Guggenheim upgraded TTEC Holdings from Sell to Neutral
Guggenheim initiated coverage of TTEC Holdings with a rating of Sell and set a new price target of $8.00
Canaccord Genuity downgraded TTEC Holdings from Buy to Hold
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
Barrington Research upgraded TTEC Holdings from Mkt Perform to Outperform and set a new price target of $18.00
Morgan Stanley upgraded TTEC Holdings from Underweight to Equal-Weight and set a new price target of $31.00
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
BofA Securities downgraded TTEC Holdings from Buy to Neutral and set a new price target of $48.00 from $68.00 previously
Barrington Research initiated coverage of TTEC Holdings with a rating of Outperform and set a new price target of $100.00
Morgan Stanley downgraded TTEC Holdings from Equal-Weight to Underweight and set a new price target of $90.00 from $100.00 previously
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
DEFA14A - TTEC Holdings, Inc. (0001013880) (Filer)
DEF 14A - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025. "2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clien
AUSTIN, Texas, April 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, May 8, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 9, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (prono
DENVER, Feb. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 27, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 28, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (pro
DENVER, Oct. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, November 6, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Thursday, November 7, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
Second Quarter 2024 Revenue was $534.1 Million, down 11.0 PercentOperating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 MillionNon-cash Goodwill Impairments and Related Tax Adjustments(Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP)Net Loss of $296.8 Million or negative 55.6 Percent of Revenue(Net Income of $6.6 Million or 1.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $46.2 Million or 8.7 Percent of RevenueFully Diluted Net Loss Per Share of $6.23 (Net Income Per Share of $0.14 Non-GAAP) Updated Outlook for Full Year 2024 DENVER, Aug. 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) t
DENVER, July 22, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 9, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC Holdings,
First Quarter 2024 Revenue was $576.6 Million, down 8.9 PercentOperating Income was $22.7 Million or 3.9 Percent of Revenue($37.9 Million or 6.6 Percent of Revenue Non-GAAP)Net Income was $0.5 Million or 0.1 Percent of Revenue($12.6 Million or 2.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $54.9 Million or 9.5 Percent of RevenueFully Diluted EPS was $0.01 ($0.27 Non-GAAP) Reiterates Outlook for Full Year 2024 DENVER, May 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March
DENVER, April 18, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, May 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Thursday, May 9, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC Holdings, Inc
Full Year 2023Revenue was $2.463 Billion, up 0.8 PercentOperating Income was $118.0 Million or 4.8 Percent of Revenue($200.4 Million or 8.1 Percent of Revenue Non-GAAP)Net Income was $18.3 Million or 0.7 Percent of Revenue($103.2 Million or 4.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $271.5 Million or 11.0 Percent of RevenueFully Diluted EPS was $0.39, $2.18 Non-GAAP Fourth Quarter 2023Revenue was $626.2 Million, down 4.9 PercentOperating Income was 16.9 Million or 2.7 Percent of Revenue($41.8 Million or 6.7 Percent of Revenue Non-GAAP)Net Income was ($8.2) Million or (1.3) Percent of Revenue($17.5 Million or 2.8 Percent of Revenue Non-GAAP)Adjusted EBITDA was $57.5 Million or 9.2 P
DENVER, Feb. 13, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 29, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, March 1, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC Holdings,