CRM vs KNBE

Salesforce Inc.

salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well as deliver quotes, contracts, and invoices. It also provides Service Cloud, which enables companies to deliver personalized customer service and support, as well as a field service solution that enables companies to connect agents, dispatchers, and mobile employees through a centralized platform, which helps to schedule and dispatch work, and track and manage jobs in real-time. In addition, the company offers Marketing Cloud to plan, personalize, and optimize one-to-one customer marketing interactions; and Commerce Cloud, which enables companies to enhance engagement, conversion, revenue, and loyalty from their customers. Further, it provides Customer 360 Platform that offers no-code to pro-code Platform-as-a-Service tools for building, securing, integrating, and managing the business apps; MuleSoft Anypoint Platform enables customers to connect any system, application, data, or device; Quip collaboration platform, which combines documents, spreadsheets, apps, and chat with live CRM data; and Tableau and Einstein Analytics, provides analytical technology to customers. Additionally, the company offers various solutions for financial services, healthcare and life sciences, manufacturing, consumer goods, government, and philanthropy. The company also provides professional services and education services, including instructor-led and online courses; and support and adoption programs. It provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce and Siemens has a strategic partnership. The company was founded in 1999 and is headquartered in San Francisco, California.

KnowBe4 Inc.

KnowBe4, Inc. engages in the development of security awareness training and simulated phishing platform. Its security awareness platform enables organizations to assess, monitor, and minimize the ongoing cybersecurity threat of social engineering attacks. The company's products include Kevin Mitnick Security Awareness Training, a security awareness training product; KnowBe4 Enterprise Awareness Training, an integrated platform that simulated random attacks; KCM GRC Platform, a SaaS-based GRC platform; PhishER, analyses suspected attacks that employees report by clicking the Phish Alert Button within their email applications; and KnowBe4 Compliance Manager that help customers save time and resources by providing an intuitive user interface with streamlined workflows that enables visibility into the ongoing audit and compliance processes at various levels of the business. It also offers phishing test tools that help organizations assess their vulnerability to various formats of phishing attacks and benchmark their security awareness levels against their peers, as well as Phish Alert email add-in button, which allows users to forward email threats to the security team for analysis in one click; security awareness training tools that help IT teams create and deploy security awareness programs; password tools to evaluate password-related risks within organizations; email security tools to assess email-related security threats, including spear phishing, domain spoof, or mail server malfunctions; and malware tools to test an organization's network against ransomware and crypto-mining attacks. The company serves its customers directly through inside sales teams for enterprise and small and medium businesses, as well as indirectly through channel partners and managed service providers. The company was formerly known as SEQRIT, LLC and changed its name to KnowBe4, Inc. in January 2016. KnowBe4, Inc. was founded in 2010 and is headquartered in Clearwater, Florida.