Accolade Expands Virtual Care to Medicare Beneficiaries Nationwide Through PlushCare Direct-to-Consumer Offering

Effort broadens healthcare access and removes barriers to primary care and weight management services

SEATTLE, Feb. 4, 2025 /PRNewswire/ -- Today, Accolade, Inc. (NASDAQ:ACCD) announced that its direct-to-consumer virtual healthcare offering, PlushCare, is now accepting Medicare Part B, expanding care access to 64 million beneficiaries across all 50 states. PlushCare offers quality primary care, clinical weight management services, and mental health support from leading providers. This expansion enhances accessibility and convenience for older adults and younger individuals with disabilities or chronic conditions, empowering them to manage their health better and improve their quality of life. Through PlushCare, beneficiaries can now access a broader range of convenient healthcare services from the comfort of their homes.

"This expansion significantly enhances our ability to deliver care where it's most needed," said Dr. Leo Vieira, Medical Director at PlushCare. "Virtual care accelerates the delivery of high-quality healthcare, empowering patients and facilitating proactive health management. For Medicare beneficiaries, particularly the aging population who often face mobility challenges, it provides a lifeline to consistent, timely care while addressing the needs of patients in remote or underserved areas and those managing busy schedules."

Medicare provides essential healthcare coverage for millions of Americans, offering access to affordable medical services, preventive care, and prescription medications, improving health outcomes and quality of life. Despite this, barriers still prevent approximately 5.8 million Americans from accessing medical care, and nearly 21% of adults aged 65 and older experience mobility disabilities that hinder in-person visits. Recent legislative developments extended temporary Medicare telehealth waivers until March 31, 2025, underscoring the vital role of virtual care in bridging these gaps. By bringing healthcare directly into patients' homes, virtual care reduces the burden of travel—especially for those in rural areas—while saving time and money for individuals managing preventive and chronic conditions.

Part of Accolade's suite of personalized healthcare services, PlushCare is redefining virtual healthcare with its industry-leading primary care and mental health services. By connecting patients with top physicians and therapists, PlushCare offers comprehensive care that includes diagnosis and treatment of over 6,800 medical conditions, including mental health and weight management. Patients have the flexibility to select their preferred healthcare provider — whether a primary care physician, weight management specialist, or therapist — to build lasting, trusted relationships.

"We are proud to continue making Accolade's personalized, value-driven healthcare accessible to an even larger population," said Dr. Connie Hwang, Accolade's Chief Clinical Officer. "With PlushCare's nationwide network of trusted physicians and their proven record of high patient satisfaction, we provide equitable care that addresses physical and mental health needs. Our expanded platform offers an inclusive solution that meets the evolving demands of Medicare beneficiaries, employers, and health plans."

For more information about PlushCare's Medicare offerings, please visit www.plushcare.com/medicare. To learn more about Accolade's comprehensive health solutions, visit www.accolade.com.

About Accolade, Inc.

Accolade (NASDAQ:ACCD) is a Personalized Healthcare company that provides millions of people and their families with exceptional healthcare experiences so they can live their healthiest lives. Accolade's employer, health plan, and consumer solutions combine virtual primary care and mental health, expert medical opinion, and best-in-class care navigation. These offerings are built on a platform that is engineered to care through predictive engagement of population health needs, proactive care that improves outcomes and cost savings, and by addressing barriers to access and continuity of care. Accolade consistently receives consumer satisfaction ratings of over 90%. For more information, visit  accolade.com. Follow us on LinkedIn, X, Instagram and Facebook.

About PlushCare

PlushCare is a leading virtual health platform providing primary care, clinically-based weight management services and mental health support across all 50 states. Patients are empowered to choose a primary care physician, weight management specialist or therapist that they can build trusted relationships for ongoing virtual care. The unique combination of world-class doctors and therapists, affordable pricing, and same-day appointments, makes PlushCare the best-in-class experience for personalized healthcare. The company is a business unit of Accolade Inc. (NASDAQ:ACCD) and together they are redefining healthcare standards, blending high-touch support with advanced virtual care to meet diverse patient and employer needs. For more information, visit plushcare.com. Follow us on LinkedIn, X, Instagram and Facebook.

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SOURCE Accolade, Inc.