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    Billtrust Announces Record Second Quarter 2022 Financial Results

    8/9/22 4:05:00 PM ET
    $BTRS
    EDP Services
    Technology
    Get the next $BTRS alert in real time by email
    • Reports record Q2 software and payments segment revenue of $33.3 million, up 35%
    • Increases Full Year 2022 Financial Outlook
    • Sales execution drives record Q2 quarterly bookings and new logo adds

    BTRS Holdings Inc. ("Billtrust" or "the Company") (NASDAQ:BTRS), a B2B accounts receivable automation and integrated payments leader, today announced financial results for its second quarter ended June 30, 2022.

    "With a combination of 35.4% year-over-year software and payments segment revenue growth and our strongest bookings quarter ever, we are firing on all cylinders at this point," said Flint Lane, Founder and CEO of Billtrust. "Businesses continue to recognize the value of adopting our accounts receivable and integrated payments solutions to create efficiencies, reduce complexity and accelerate cash flow."

    Second Quarter 2022 Summary

    GAAP Metrics

    • Total revenue increased 22.5% year-over-year to $49.3 million, versus $40.2 million for the same period in 2021.
    • Software and payments segment revenue increased 35.4% year-over-year to $33.3 million, compared to $24.6 million for the same period in 2021.
    • Gross profit, excluding depreciation and amortization, increased 32.5% year-over-year to $29.5 million, compared to $22.2 million for the same period in 2021.
    • Gross margin excluding depreciation and amortization expanded by 451 basis points to 59.8%, versus 55.3% for the same period in 2021, driven by improved operating leverage and an increasing mix of software and payments segment revenue.
    • Net loss was $15.2 million, compared to $10.7 million for the same period in 2021.

    Non-GAAP* and Key Operating Metrics

    • Total Payment Volume ("TPV"), the dollar value of customer payment transactions that Billtrust processes on its platform during a particular period, increased by 40% year-over-year to $26.2 billion in Q2 2022, up from $18.8 billion for the same period in 2021.
    • Net revenue* increased 28.5% year-over-year to $40.6 million, up from $31.6 million for the same period in 2021.
    • Adjusted gross profit* increased 32.9% year-over-year to $30.1 million, compared to $22.6 million for the same period in 2021.
    • Adjusted gross margin* increased 241 basis points year-over-year to 74.1%, versus 71.7% for the same period in 2021.
    • Adjusted EBITDA* was $(4.2) million, compared to $(3.0) million for the same period in 2021.
    • Direct card revenue ("DCR")* was $5.8 million, compared to $3.7 million for the same period in 2021, as we continue to drive card payments penetration on our electronic payments processing platforms.
    • We exited the quarter with $148 million in cash, cash equivalents and marketable securities, no funded debt, and significant capital flexibility.

    Recent Business Highlights

    • Our sales and marketing investments continue to pay off: in Q2 2022, we saw the largest number of quarterly new logos added and more recurring revenue booked than in any other quarter in Billtrust history.
    • We launched a new version of our Online Billing portal that includes surcharging, which makes it easier for our customers to accept credit cards by significantly reducing their cost of card acceptance. Card payments remain a key contributor to our growth: direct card revenue* from card payments on our electronic payment processing platforms grew 57% year-over-year in the second quarter of 2022.
    • Business Payments Network (BPN) growth again stood out in Q2 2022: BPN TPV grew 71% year-over-year, and it is clear that customers and partners continue to recognize the network's value. Expanding BPN's reach is a key strategic priority, as evidenced by our recently announced deals with Coupa (referral partner and BPN provider) and Procede Software (partner for invoicing, digital payments, and BPN).

    Full Year 2022 Outlook

    Billtrust updates its full year 2022 financial guidance:

    • Total revenue in a range between $196 million and $207 million (including reimbursable costs revenue of $30 million to $36 million), versus the prior range of $195 million to $207 million.
    • Net revenue* between $166 million and $171 million, which at the midpoint of $168.5 million represents annual growth of approximately 28%, versus the prior range of $165 million to $171 million.
    • Software and payments segment revenue between $134 million and $139 million, which at the midpoint of $136.5 million represents annual growth of approximately 31%, versus the prior range of $133 million to $139 million.
    • Adjusted gross profit* between $122.5 million to $126.5 million, which at the midpoint of $124.5 million represents annual growth of 29%, versus the prior range of $121 million to $126 million.
    • Adjusted gross margin* between 73.7% to 74.1%, which at the midpoint of 73.9%% represents annual expansion of 80bps, versus the prior range of 73.2% to 73.8%.
    • Adjusted EBITDA* between $(14) million to $(16) million, which at the midpoint of $(15) million represents (9)% adjusted EBITDA margin, or a year over margin expansion of 150 bps.
    • As disclosed during our June 2022 investor session, we continue to target Q2-Q3 2023 to be adjusted EBITDA positive, and expect to be adjusted EBITDA positive for full year FY 2024. Additionally, we now expect to be Free Cash Flow positive for full year FY 2023.

    * Net revenue, adjusted gross profit, adjusted gross margin, adjusted EBITDA, and direct card revenue are Non-GAAP measures. An explanation of these measures and how they are calculated can be found under the heading "Non-GAAP Financial Measures" in the Company's Quarterly Report on Form 10-Q and in the attached reconciliations. Reconciliations of these Non-GAAP measures to the most directly comparable GAAP financial measures are included in the tables at the end of this press release. With respect to the Company's expectations under "Full Year 2022 Outlook" above, reconciliation of Non-GAAP adjusted gross profit, Non-GAAP adjusted gross margin, or Non-GAAP adjusted EBITDA to their comparable GAAP measures is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low visibility with respect to certain excluded items, such as charges related to stock-based compensation expenses, changes in fair value of contingent consideration related to an acquisition, and related tax effects, including non-recurring income tax adjustments.

    Conference Call

    The Company will host a conference call to discuss second quarter 2022 financial results today at 4:30 p.m. ET. Hosting the call will be Flint Lane, Founder and Chief Executive Officer, and Mark Shifke, Chief Financial Officer. The conference call will be available via webcast at investors.billtrust.com under the heading "News & Events." To participate via telephone, please dial 855-327-6837 (toll free) or 631-891-4304 (international). Following the call, a replay of the webcast will be available on the Billtrust investor relations website. A telephonic replay will also be available for two weeks following the call by dialing 844-512-2921 (toll free) or 412-317-6671 (international) using conference ID 10019721.

    About Billtrust

    Billtrust (NASDAQ:BTRS) is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of accounts receivable, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, cash application and collections. For more information, visit Billtrust.com.

    Forward-Looking Statements

    This press release includes "forward-looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the use of words such as "continue," "guidance," "expect," "outlook," "project," "believe" or other similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding Billtrust's financial guidance and forecasts of Billtrust's financial and performance metrics. These statements are based on various assumptions, whether or not identified in this press release, and on the current expectations of Billtrust's management and are not predictions of actual performance. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as, and must not be relied on by any investor as, a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and may differ from assumptions. Many actual events and circumstances are beyond the control of Billtrust. These forward-looking statements are subject to a number of risks and uncertainties, including Billtrust's ability to attract and retain customers and expand customers' use of Billtrust's services; market, financial, political and legal conditions; foreign currency impacts; the impact of the COVID-19 pandemic on Billtrust's business and the global economy; risks relating to the uncertainty of the projected financial and operating information with respect to Billtrust; risks related to future market adoption of Billtrust's offerings; risks related to Billtrust's marketing and growth strategies; risks related to expanding Billtrust's operations outside the United States; risks related to Billtrust's ability to acquire or invest in businesses, products, or technologies that may complement or expand its products or platforms, enhance its technical capabilities, or otherwise offer growth opportunities; the effects of competition on Billtrust's future business; the impact of unstable market and economic conditions; and the risks discussed in Billtrust's Annual Report on Form 10-K for the fiscal year ended December 31, 2021 filed with the Securities and Exchange Commission ("SEC") on March 9, 2022, under the heading "Risk Factors" and other documents of Billtrust filed, or to be filed, with the SEC, including our Quarterly Report on Form 10-Q for the quarter ended June 30, 2022. If any of these risks materialize or any of Billtrust's assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that Billtrust presently does not know of or that Billtrust currently believes are immaterial that could also cause actual results to differ from those contained in the forward-looking statements. In addition, forward-looking statements reflect Billtrust's expectations, plans or forecasts of future events and views as of the date of this press release. Billtrust anticipates that subsequent events and developments will cause Billtrust's assessments to change. However, while Billtrust may elect to update these forward-looking statements at some point in the future, Billtrust specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing Billtrust's assessments as of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

    Non-GAAP Financial Measures

    Some of the financial information contained in this press release has not been prepared in accordance with generally accepted accounting principles in the United States ("GAAP"). Such financial information is identified as such within the press release. Billtrust believes that the use of these non-GAAP financial measures provides an additional tool for management and investors to use in evaluating Billtrust's actual and projected financial condition and operating results and trends in and in comparing Billtrust's financial measures with other similar companies, many of which present similar non-GAAP financial measures to investors. Billtrust does not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and other amounts that are required by GAAP to be recorded in Billtrust's financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgments by management about which expense and other amounts are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, Billtrust presents non-GAAP financial measures in connection with GAAP results. Billtrust is not providing a reconciliation of its projected non-GAAP adjusted gross profit, non-GAAP adjusted gross margin and non-GAAP adjusted EBITDA, or non-GAAP direct card revenue for 2022 to the most directly comparable measure prepared in accordance with GAAP because such reconciliations are not meaningful or available without unreasonable effort as certain items are excluded from these non-GAAP measures, such as charges related to stock-based compensation expenses, changes in fair value of contingent consideration related to an acquisition, and related tax effects, including non-recurring income tax adjustments, including non-recurring income tax adjustments, cannot be reasonably calculated or predicted. You should review Billtrust's audited Consolidated Financial Statements and related notes in its Annual Report on Form 10-K for the year ended December 31, 2021, unaudited interim reports, including its Quarterly Report on Form 10-Q for the three and six months ended June 30, 2022, and the other financial information included in other documents of Billtrust filed, or to be filed, with the SEC.

    • Net revenue (non-GAAP) is defined as total revenues less reimbursable costs revenue. Reimbursable costs revenue consists primarily of amounts charged to customers for postage (with an offsetting amount recorded as a cost of revenue) which we do not consider internally when monitoring operating performance.
    • Adjusted gross profit (non-GAAP) is defined as total revenues less total cost of revenues, excluding depreciation and amortization, plus stock-based compensation expense included in total cost of revenues.
    • Adjusted gross margin (non-GAAP) is defined as adjusted gross profit (non-GAAP) divided by total revenues less reimbursable costs revenue, or net revenue (non-GAAP).
    • Adjusted EBITDA (non-GAAP) is defined as net loss, plus (1) income tax expense (benefit), (2) changes in the fair value of financial instruments that do not meet the criteria to be classified as equity, (3) interest expense and loss on extinguishment of debt, (4) depreciation and amortization, (5) stock-based compensation expense, (6) impairment, restructuring, and related facility costs, (7) acquisition and integration costs, (8) other capital structure transaction costs, and (9) other non-operating expense (income).
    • Direct card revenue (non-GAAP) is defined as subscription, transaction, and services revenues, less revenues generated from segments other than software and payments (i.e., software and payments segment revenue), less software and payments segment transaction revenue unrelated to card processing and all subscription revenue. Direct card revenue (non-GAAP) includes variable transactional fee revenue associated with card payments on our electronic payments processing platforms.
    • Free cash flow (non-GAAP) is defined as net cash used in operating activities, less purchases of property and equipment (which includes capitalized internal-use software costs).

    Condensed Consolidated Statements of Operations

    (Unaudited)

     

     

    Three Months Ended

    June 30,

     

    Six Months Ended

    June 30,

     

     

    2022

     

     

     

    2021

     

     

     

    2022

     

     

     

    2021

     

    Revenues:

    (in thousands, except per share amounts)

    Subscription, transaction, and services

    $

    40,600

     

     

    $

    31,589

     

     

    $

    77,649

     

     

    $

    64,708

     

    Reimbursable costs

     

    8,676

     

     

     

    8,643

     

     

     

    17,258

     

     

     

    17,460

     

    Total revenues

     

    49,276

     

     

     

    40,232

     

     

     

    94,907

     

     

     

    82,168

     

    Cost of revenues:

     

     

     

     

     

     

     

    Cost of subscription, transaction, and services

     

    11,150

     

     

     

    9,360

     

     

     

    21,474

     

     

     

    18,613

     

    Cost of reimbursable costs

     

    8,676

     

     

     

    8,643

     

     

     

    17,258

     

     

     

    17,460

     

    Total cost of revenues, excluding depreciation and amortization

     

    19,826

     

     

     

    18,003

     

     

     

    38,732

     

     

     

    36,073

     

    Operating expenses:

     

     

     

     

     

     

     

    Research and development

     

    15,874

     

     

     

    11,270

     

     

     

    30,979

     

     

     

    22,263

     

    Sales and marketing

     

    11,723

     

     

     

    9,980

     

     

     

    22,439

     

     

     

    18,916

     

    General and administrative

     

    15,085

     

     

     

    10,478

     

     

     

    29,813

     

     

     

    22,928

     

    Depreciation and amortization

     

    2,166

     

     

     

    1,359

     

     

     

    4,027

     

     

     

    2,719

     

    Impairment and restructuring

     

    30

     

     

     

    —

     

     

     

    13,884

     

     

     

    —

     

    Total operating expenses

     

    44,878

     

     

     

    33,087

     

     

     

    101,142

     

     

     

    66,826

     

    Loss from operations

     

    (15,428

    )

     

     

    (10,858

    )

     

     

    (44,967

    )

     

     

    (20,731

    )

    Other income (expense):

     

     

     

     

     

     

     

    Change in fair value of financial instruments

     

    (260

    )

     

     

    —

     

     

     

    (238

    )

     

     

    (9,995

    )

    Interest expense and loss on extinguishment of debt

     

    (6

    )

     

     

    (3

    )

     

     

    (7

    )

     

     

    (2,945

    )

    Other non-operating income

     

    188

     

     

     

    136

     

     

     

    255

     

     

     

    244

     

    Total other income (expense)

     

    (78

    )

     

     

    133

     

     

     

    10

     

     

     

    (12,696

    )

    Loss before income taxes

     

    (15,506

    )

     

     

    (10,725

    )

     

     

    (44,957

    )

     

     

    (33,427

    )

    Income tax expense (benefit)

     

    (295

    )

     

     

    11

     

     

     

    (719

    )

     

     

    103

     

    Net loss

    $

    (15,211

    )

     

    $

    (10,736

    )

     

    $

    (44,238

    )

     

    $

    (33,530

    )

     

     

     

     

     

     

     

     

    Net loss per common share, basic and diluted

    $

    (0.09

    )

     

    $

    (0.07

    )

     

    $

    (0.27

    )

     

    $

    (0.22

    )

    Weighted average common shares outstanding, basic and diluted

     

    163,596

     

     

     

    157,197

     

     

     

    163,287

     

     

     

    151,289

     

    Selected Segment Information

    (Unaudited)

     

     

    Three Months Ended June 30,

     

    Print

     

    Software and

    Payments

     

    All other

     

    Consolidated

     

    (in thousands)

    2022

     

     

     

     

     

     

     

    Revenues:

     

     

     

     

     

     

     

    Subscription and transaction

    $

    4,334

     

     

    $

    33,283

     

     

    $

    —

     

     

    $

    37,617

     

    Services and other

     

    —

     

     

     

    —

     

     

     

    2,983

     

     

     

    2,983

     

    Subscription, transaction, and services revenues

     

    4,334

     

     

     

    33,283

     

     

     

    2,983

     

     

     

    40,600

     

    Reimbursable costs

     

    8,676

     

     

     

    —

     

     

     

    —

     

     

     

    8,676

     

    Total revenues

    $

    13,010

     

     

    $

    33,283

     

     

    $

    2,983

     

     

    $

    49,276

     

     

     

     

     

     

     

     

     

    Segment revenues growth vs. prior year

     

    (0.9

    ) %

     

     

    35.4

    %

     

     

    18.5

    %

     

     

    22.5

    %

     

     

     

     

     

     

     

     

    2021

     

     

     

     

     

     

     

    Revenues:

     

     

     

     

     

     

     

    Subscription and transaction

    $

    4,490

     

     

    $

    24,582

     

     

    $

    —

     

     

    $

    29,072

     

    Services and other

     

    —

     

     

     

    —

     

     

     

    2,517

     

     

     

    2,517

     

    Subscription, transaction, and services revenues

     

    4,490

     

     

     

    24,582

     

     

     

    2,517

     

     

     

    31,589

     

    Reimbursable costs

     

    8,643

     

     

     

    —

     

     

     

    —

     

     

     

    8,643

     

    Total revenues

    $

    13,133

     

     

    $

    24,582

     

     

    $

    2,517

     

     

    $

    40,232

     

     

     

     

     

     

     

     

     

     

    Six Months Ended June 30,

     

    Print

     

    Software and

    Payments

     

    All other

     

    Consolidated

     

    (in thousands)

    2022

     

     

     

     

     

     

     

    Revenues:

     

     

     

     

     

     

     

    Subscription and transaction

    $

    8,575

     

     

    $

    63,144

     

     

    $

    —

     

     

    $

    71,719

     

    Services and other

     

    —

     

     

     

    —

     

     

     

    5,930

     

     

     

    5,930

     

    Subscription, transaction, and services revenues

     

    8,575

     

     

     

    63,144

     

     

     

    5,930

     

     

     

    77,649

     

    Reimbursable costs

     

    17,258

     

     

     

    —

     

     

     

    —

     

     

     

    17,258

     

    Total revenues

     

    25,833

     

     

     

    63,144

     

     

     

    5,930

     

     

     

    94,907

     

     

     

     

     

     

     

     

     

    Segment revenues growth vs. prior year

     

    (2.3

    ) %

     

     

    25.6

    %

     

     

    8.7

    %

     

     

    15.5

    %

    Segment revenues growth vs. prior year, adjusted for One-Time Customer Loss

     

    (2.3

    ) %

     

     

    34.5

    %

     

     

    8.7

    %

     

     

    20.4

    %

     

     

     

     

     

     

     

     

    2021

     

     

     

     

     

     

     

    Revenues:

     

     

     

     

     

     

     

    Subscription and transaction

    $

    8,988

     

     

    $

    50,267

     

     

    $

    —

     

     

    $

    59,255

     

    Services and other

     

    —

     

     

     

    —

     

     

     

    5,453

     

     

     

    5,453

     

    Subscription, transaction, and services revenues

     

    8,988

     

     

     

    50,267

     

     

     

    5,453

     

     

     

    64,708

     

    Reimbursable costs

     

    17,460

     

     

     

    —

     

     

     

    —

     

     

     

    17,460

     

    Total revenues

    $

    26,448

     

     

    $

    50,267

     

     

    $

    5,453

     

     

    $

    82,168

     

    Less: Segment revenues from One-Time Customer Loss

     

    —

     

     

     

    3,333

     

     

     

    —

     

     

     

    3,333

     

    Adjusted segment revenues from One-Time Customer Loss

    $

    26,448

     

     

    $

    46,934

     

     

    $

    5,453

     

     

    $

    78,835

     

    Condensed Consolidated Statements of Cash Flows

    (Unaudited)

     

     

    Three Months Ended June 30,

     

    Six Months Ended June 30,

     

     

    2022

     

     

     

    2021

     

     

     

    2022

     

     

     

    2021

     

     

    (in thousands)

    Cash flows from operating activities:

     

     

     

     

     

     

     

    Net loss

    $

    (15,211

    )

     

    $

    (10,736

    )

     

    $

    (44,238

    )

     

    $

    (33,530

    )

    Adjustments to reconcile net loss to net cash used in operating activities:

     

     

     

     

     

     

     

    Depreciation and amortization

     

    2,166

     

     

     

    1,359

     

     

     

    4,027

     

     

     

    2,719

     

    Provision for bad debts

     

    78

     

     

     

    11

     

     

     

    49

     

     

     

    65

     

    Impairments of fixed assets

     

    —

     

     

     

    —

     

     

     

    3,649

     

     

     

    —

     

    Loss on extinguishment of debt and amortization of debt discount

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    2,799

     

    Impairments and reduction in carrying amount of operating lease right-of-use assets

     

    745

     

     

     

    1,350

     

     

     

    11,408

     

     

     

    1,350

     

    Stock-based compensation expense

     

    7,275

     

     

     

    5,706

     

     

     

    13,353

     

     

     

    14,532

     

    Change in fair value of financial instruments and other expenses

     

    55

     

     

     

    (10

    )

     

     

    63

     

     

     

    9,985

     

    Change in fair value of contingent consideration

     

    116

     

     

     

    —

     

     

     

    249

     

     

     

    —

     

    Deferred income taxes

     

    (295

    )

     

     

    —

     

     

     

    (725

    )

     

     

    92

     

    Changes in assets and liabilities:

     

     

     

     

     

     

     

    Accounts receivable

     

    (3,319

    )

     

     

    (2,321

    )

     

     

    (6,013

    )

     

     

    (6,064

    )

    Prepaid expenses

     

    294

     

     

     

    1,270

     

     

     

    (3,386

    )

     

     

    (2,112

    )

    Deferred implementation and commission costs

     

    (277

    )

     

     

    104

     

     

     

    29

     

     

     

    236

     

    Other assets (current and non-current)

     

    (1,083

    )

     

     

    (37

    )

     

     

    (30

    )

     

     

    1,475

     

    Accounts payable

     

    (1,658

    )

     

     

    (473

    )

     

     

    (3,071

    )

     

     

    195

     

    Accrued expenses and other

     

    6,332

     

     

     

    6,895

     

     

     

    1,653

     

     

     

    4,165

     

    Operating lease liabilities

     

    (853

    )

     

     

    (1,350

    )

     

     

    (1,627

    )

     

     

    (1,350

    )

    Deferred revenue

     

    (466

    )

     

     

    (1,926

    )

     

     

    (2,248

    )

     

     

    (4,530

    )

    Other liabilities (current and non-current)

     

    467

     

     

     

    (746

    )

     

     

    1,096

     

     

     

    (848

    )

    Net cash used in operating activities

     

    (5,634

    )

     

     

    (904

    )

     

     

    (25,762

    )

     

     

    (10,821

    )

    Cash flows from investing activities:

     

     

     

     

     

     

     

    Purchases of marketable securities

     

    (18

    )

     

     

    (20,037

    )

     

     

    (57

    )

     

     

    (45,037

    )

    Proceeds from marketable securities

     

    45,174

     

     

     

    —

     

     

     

    45,174

     

     

     

    —

     

    Purchases of property and equipment

     

    (468

    )

     

     

    (617

    )

     

     

    (922

    )

     

     

    (1,120

    )

    Purchase of business, net of acquired cash

     

    —

     

     

     

    —

     

     

     

    (59,456

    )

     

     

    —

     

    Net cash used in investing activities

     

    44,688

     

     

     

    (20,654

    )

     

     

    (15,261

    )

     

     

    (46,157

    )

    Cash flows from financing activities:

     

     

     

     

     

     

     

    Payments on borrowings

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (44,663

    )

    Business Combination and PIPE financing

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    349,638

     

    Payments of equity issuance costs

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (19,936

    )

    Debt extinguishment costs

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (1,565

    )

    Payment of deferred purchase price

     

    —

     

     

     

    —

     

     

     

    (557

    )

     

     

    —

     

    Change in customer funds payable

     

    3,668

     

     

     

    3,433

     

     

     

    512

     

     

     

    3,694

     

    Payments on finance leases

     

    (122

    )

     

     

    (60

    )

     

     

    (145

    )

     

     

    (125

    )

    Proceeds from common stock issued

     

    1,274

     

     

     

    2,152

     

     

     

    2,119

     

     

     

    4,184

     

    Taxes paid on net share issuance of stock-based compensation

     

    (1

    )

     

     

    (258

    )

     

     

    (50

    )

     

     

    (4,271

    )

    Net cash provided by financing activities

     

    4,819

     

     

     

    5,267

     

     

     

    1,879

     

     

     

    286,956

     

    Effect of exchange rate changes on cash, cash equivalents, and restricted cash

     

    (75

    )

     

     

    —

     

     

     

    (45

    )

     

     

    —

     

    Net increase (decrease) in cash, cash equivalents, and restricted cash

     

    43,798

     

     

     

    (16,291

    )

     

     

    (39,189

    )

     

     

    229,978

     

    Cash, cash equivalents, and restricted cash, beginning of period

     

    129,822

     

     

     

    285,112

     

     

     

    212,809

     

     

     

    38,843

     

    Cash, cash equivalents, and restricted cash, end of period

    $

    173,620

     

     

    $

    268,821

     

     

    $

    173,620

     

     

    $

    268,821

     

    Summary of Cash, Cash Equivalents, Restricted Cash, and

    Marketable Securities Balances

    (Unaudited)

     

     

    June 30,

     

    2022

     

    2021

     

    (in thousands)

    Summary of cash, cash equivalents, and restricted cash, end of period:

    Cash and cash equivalents

    $

    147,970

     

    $

    241,607

    Customer funds

     

    23,052

     

     

    24,618

    Restricted cash (included in other current assets)

     

    2,598

     

     

    2,596

    Total cash, cash equivalents, and restricted cash

    $

    173,620

     

    $

    268,821

     

     

     

     

     

     

     

     

    Cash and cash equivalents

     

    147,970

     

     

    241,607

    Marketable securities

    $

    —

     

    $

    45,117

    Total cash, cash equivalents and marketable securities

    $

    147,970

     

    $

    286,724

    Reconciliation of GAAP to Non-GAAP Financial Information

    (Unaudited)

     

     

    Three Months Ended June 30,

    Increase

     

    Six Months Ended June 30,

     

     

    2022

     

     

     

    2021

     

    (decrease)

     

     

    2022

     

     

     

    2021

     

     

    (in thousands)

     

     

    (in thousands)

    Total revenues

    $

    49,276

     

     

    $

    40,232

     

    22.5

    %

     

    $

    94,907

     

     

    $

    82,168

     

    Less: Reimbursable costs revenue

     

    8,676

     

     

     

    8,643

     

     

     

     

    17,258

     

     

     

    17,460

     

    Net revenue (non-GAAP)

    $

    40,600

     

     

    $

    31,589

     

    28.5

    %

     

    $

    77,649

     

     

    $

    64,708

     

    Less: net revenue from One-Time Customer Loss

     

    —

     

     

     

    —

     

     

     

     

    —

     

     

     

    3,333

     

    Net revenue (non-GAAP), excluding One-Time Customer Loss

     

    40,600

     

     

     

    31,589

     

    28.5

    %

     

     

    77,649

     

     

     

    61,375

     

     

     

     

     

     

     

     

     

     

    Total revenues

    $

    49,276

     

     

    $

    40,232

     

     

     

    $

    94,907

     

     

    $

    82,168

     

    Less: Cost of revenue, excluding depreciation and amortization

     

    19,826

     

     

     

    18,003

     

     

     

     

    38,733

     

     

     

    36,073

     

    Gross profit, excluding depreciation and amortization

     

    29,450

     

     

     

    22,229

     

    32.5

    %

     

     

    56,174

     

     

     

    46,095

     

    Add: Stock based compensation expense

     

    621

     

     

     

    405

     

     

     

     

    1,059

     

     

     

    848

     

    Adjusted gross profit (non-GAAP)

     

    30,071

     

     

     

    22,634

     

    32.9

    %

     

     

    57,233

     

     

     

    46,943

     

    Less: gross profit from One-Time Customer Loss

     

    —

     

     

     

    —

     

     

     

     

    —

     

     

     

    3,333

     

    Adjusted gross profit (non-GAAP), excluding One-Time Customer Loss

     

    30,071

     

     

     

    22,634

     

    32.9

    %

     

     

    57,233

     

     

     

    43,610

     

     

     

     

     

     

     

     

     

     

    Gross margin, excluding depreciation and amortization

     

    59.8

    %

     

     

    55.3

    %

     

     

     

    59.2

    %

     

     

    56.1

    %

    Adjusted gross margin (non-GAAP)

     

    74.1

    %

     

     

    71.7

    %

     

     

     

    73.7

    %

     

     

    72.5

    %

    Adjusted gross margin (non-GAAP), excluding One-Time Customer Loss

     

    74.1

    %

     

     

    71.7

    %

     

     

     

    73.7

    %

     

     

    71.1

    %

    Reconciliation of GAAP to Non-GAAP Financial Information

    (Unaudited)

     

     

    Three Months Ended June 30,

     

    Six Months Ended June 30,

     

     

    2022

     

     

     

    2021

     

     

     

    2022

     

     

     

    2021

     

     

    (in thousands)

    Net loss

    $

    (15,211

    )

     

    $

    (10,736

    )

     

    $

    (44,238

    )

     

    $

    (33,530

    )

    Income tax expense (benefit)

     

    (295

    )

     

     

    11

     

     

     

    (719

    )

     

     

    103

     

    Change in fair value of financial instruments

     

    260

     

     

     

    —

     

     

     

    238

     

     

     

    9,995

     

    Interest expense and loss on extinguishment of debt

     

    6

     

     

     

    3

     

     

     

    7

     

     

     

    2,945

     

    Depreciation and amortization

     

    2,166

     

     

     

    1,359

     

     

     

    4,027

     

     

     

    2,719

     

    Stock-based compensation expense

     

    7,275

     

     

     

    5,706

     

     

     

    13,353

     

     

     

    14,532

     

    Impairment, restructuring, and related facility costs

     

    825

     

     

     

    317

     

     

     

    14,855

     

     

     

    323

     

    Acquisition and integration costs

     

    964

     

     

     

    —

     

     

     

    3,188

     

     

     

    —

     

    Other capital structure transaction costs

     

    —

     

     

     

    498

     

     

     

    —

     

     

     

    498

     

    Other non-operating income

     

    (188

    )

     

     

    (136

    )

     

     

    (255

    )

     

     

    (244

    )

    Adjusted EBITDA (non-GAAP)

    $

    (4,198

    )

     

    $

    (2,978

    )

     

    $

    (9,544

    )

     

    $

    (2,659

    )

    Less: gross profit from One-Time Customer Loss

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    3,333

     

    Adjusted EBITDA (non-GAAP), excluding One-Time Customer Loss

    $

    (4,198

    )

     

    $

    (2,978

    )

     

    $

    (9,544

    )

    $

    —

    $

    (5,992

    )

     

     

     

     

     

     

     

     

    Adjusted EBITDA margin (non-GAAP)

     

    (10.3

    ) %

     

     

    (9.4

    ) %

     

     

    (12.3

    ) %

     

     

    (4.1

    ) %

    Reconciliation of Full Year 2022 Outlook (Mid-point)

    (in thousands)

     

    Total revenues

    $

    201,500

     

    Less: Reimbursable costs revenue

     

    33,000

     

    Net revenue (non-GAAP)

    $

    168,500

     

     

     

    Adjusted EBITDA (non-GAAP)

    $

    (15,000

    )

     

     

    Adjusted EBITDA Margin (non-GAAP)

     

    (8.9

    ) %

    Reconciliation of GAAP to Non-GAAP Financial Information

    (Unaudited)

     

     

    Three Months Ended June 30,

     

    Six Months Ended June 30,

     

    (in thousands)

    2022

     

     

     

    Subscription, transaction, and services revenues

    $

    40,600

     

     

    $

    77,649

     

    Less: Non-software and payments segment revenue

     

    7,317

     

     

     

    14,505

     

    Software and payments segment revenue

     

    33,283

     

     

     

    63,144

     

    Less: Software and payments segment revenue excluding direct card revenue (non-GAAP)

     

    27,453

     

     

     

    52,420

     

    Direct card revenue (non-GAAP)

    $

    5,830

     

     

    $

    10,724

     

     

     

     

     

    2021

     

     

     

    Subscription, transaction, and services revenues

    $

    31,589

     

     

    $

    64,708

     

    Less: Non-software and payments segment revenue

     

    7,007

     

     

     

    14,441

     

    Software and payments segment revenue

     

    24,582

     

     

     

    50,267

     

    Less: Software and payments segment revenue excluding direct card revenue (non-GAAP)

     

    20,878

     

     

     

    43,648

     

    Direct card revenue (non-GAAP)

    $

    3,704

     

     

    $

    6,619

     

     

     

     

     

    Direct card revenue (non-GAAP) growth

     

    57

    %

     

     

    62

    %

    Software and payments (ex-DCR) (non-GAAP) revenue growth

     

    31

    %

     

     

    20

    %

    Reconciliation of GAAP to Non-GAAP Financial Information Excluding Non-Cash Expenses1

    (Unaudited)

    Three Months Ended June 30, 2022 and 2021

     

     

    GAAP

     

    Non-cash expenses1

     

    Non-GAAP Excluding

    Non-cash Expenses1

     

     

    2022

     

     

     

    2021

     

     

     

    2022

     

     

    2021

     

     

    2022

     

     

     

    2021

     

    Revenues:

    (in thousands)

    Subscription, transaction, and services

    $

    40,600

     

     

    $

    31,589

     

     

    $

    —

     

    $

    —

     

    $

    40,600

     

     

    $

    31,589

     

    Reimbursable costs

     

    8,676

     

     

     

    8,643

     

     

     

    —

     

     

    —

     

     

    8,676

     

     

     

    8,643

     

    Total revenues

     

    49,276

     

     

     

    40,232

     

     

     

    —

     

     

    —

     

     

    49,276

     

     

     

    40,232

     

    Cost of revenues:

     

     

     

     

     

     

     

     

     

     

     

    Cost of subscription, transaction, and services

     

    11,150

     

     

     

    9,360

     

     

     

    621

     

     

    405

     

     

    10,529

     

     

     

    8,955

     

    Cost of reimbursable costs

     

    8,676

     

     

     

    8,643

     

     

     

    —

     

     

    —

     

     

    8,676

     

     

     

    8,643

     

    Total cost of revenues, excluding depreciation and amortization

     

    19,826

     

     

     

    18,003

     

     

     

    621

     

     

    405

     

     

    19,205

     

     

     

    17,598

     

    Operating expenses:2

     

     

     

     

     

     

     

     

     

     

     

    Research and development

     

    15,874

     

     

     

    11,270

     

     

     

    1,493

     

     

    1,091

     

     

    14,381

     

     

     

    10,179

     

    Sales and marketing

     

    11,723

     

     

     

    9,980

     

     

     

    971

     

     

    961

     

     

    10,752

     

     

     

    9,019

     

    General and administrative

     

    15,085

     

     

     

    10,478

     

     

     

    4,190

     

     

    3,249

     

     

    10,895

     

     

     

    7,229

     

    Depreciation and amortization

     

    2,166

     

     

     

    1,359

     

     

     

    2,166

     

     

    1,359

     

     

    —

     

     

     

    —

     

    Impairment and restructuring

     

    30

     

     

     

    —

     

     

     

    30

     

     

    —

     

     

    —

     

     

     

    —

     

    Total operating expenses

     

    44,878

     

     

     

    33,087

     

     

     

    8,850

     

     

    6,660

     

     

    36,028

     

     

     

    26,427

     

    Loss from operations

     

    (15,428

    )

     

     

    (10,858

    )

     

     

    9,471

     

     

    7,065

     

     

    (5,957

    )

     

     

    (3,793

    )

    Other income (expense):

     

     

     

     

     

     

     

     

     

     

     

    Change in fair value of financial instruments

     

    (260

    )

     

     

    —

     

     

     

    —

     

     

    —

     

     

    (260

    )

     

     

    —

     

    Interest expense and loss on extinguishment of debt

     

    (6

    )

     

     

    (3

    )

     

     

    —

     

     

    —

     

     

    (6

    )

     

     

    (3

    )

    Other non-operating income

     

    188

     

     

     

    136

     

     

     

    —

     

     

    —

     

     

    188

     

     

     

    136

     

    Total other income (expense)

     

    (78

    )

     

     

    133

     

     

     

    —

     

     

    —

     

     

    (78

    )

     

     

    133

     

    Loss before income taxes

     

    (15,506

    )

     

     

    (10,725

    )

     

     

    9,471

     

     

    7,065

     

     

    (6,035

    )

     

     

    (3,660

    )

    Income tax expense (benefit)

     

    (295

    )

     

     

    11

     

     

     

    —

     

     

    —

     

     

    (295

    )

     

     

    11

     

    Net loss

    $

    (15,211

    )

     

    $

    (10,736

    )

     

    $

    9,471

     

    $

    7,065

     

    $

    (5,740

    )

     

    $

    (3,671

    )

    Reconciliation of GAAP to Non-GAAP Financial Information Excluding Non-Cash Expenses1

    (Unaudited)

    Six Months Ended June 30, 2022 and 2021

     

     

    GAAP

     

    Non-Cash Expenses3

     

    Non-GAAP Excluding

    Non-Cash Expenses3

     

     

    2022

     

     

     

    2021

     

     

     

    2022

     

     

    2021

     

     

    2022

     

     

     

    2021

     

    Revenues:

    (in thousands)

    Subscription, transaction, and services

    $

    77,649

     

     

    $

    64,708

     

     

    $

    —

     

    $

    —

     

    $

    77,649

     

     

    $

    64,708

     

    Reimbursable costs

     

    17,258

     

     

     

    17,460

     

     

     

    —

     

     

    —

     

     

    17,258

     

     

     

    17,460

     

    Total revenues

     

    94,907

     

     

     

    82,168

     

     

     

    —

     

     

    —

     

     

    94,907

     

     

     

    82,168

     

    Cost of revenues:

     

     

     

     

     

     

     

     

     

     

     

    Cost of subscription, transaction, and services

     

    21,474

     

     

     

    18,613

     

     

     

    1,059

     

     

    848

     

     

    20,415

     

     

     

    17,765

     

    Cost of reimbursable costs

     

    17,258

     

     

     

    17,460

     

     

     

    —

     

     

    —

     

     

    17,258

     

     

     

    17,460

     

    Total cost of revenues, excluding depreciation and amortization

     

    38,732

     

     

     

    36,073

     

     

     

    1,059

     

     

    848

     

     

    37,673

     

     

     

    35,225

     

    Operating expenses:4

     

     

     

     

     

     

     

     

     

     

     

    Research and development

     

    30,979

     

     

     

    22,263

     

     

     

    2,718

     

     

    2,314

     

     

    28,261

     

     

     

    19,949

     

    Sales and marketing

     

    22,439

     

     

     

    18,916

     

     

     

    1,725

     

     

    2,292

     

     

    20,714

     

     

     

    16,624

     

    General and administrative

     

    29,813

     

     

     

    22,928

     

     

     

    7,851

     

     

    9,078

     

     

    21,962

     

     

     

    13,850

     

    Depreciation and amortization

     

    4,027

     

     

     

    2,719

     

     

     

    4,027

     

     

    2,719

     

     

    —

     

     

     

    —

     

    Impairment and restructuring

     

    13,884

     

     

     

    —

     

     

     

    13,884

     

     

    —

     

     

    —

     

     

     

    —

     

    Total operating expenses

     

    101,142

     

     

     

    66,826

     

     

     

    30,205

     

     

    16,403

     

     

    70,937

     

     

     

    50,423

     

    Loss from operations

     

    (44,967

    )

     

     

    (20,731

    )

     

     

    31,264

     

     

    17,251

     

     

    (13,703

    )

     

     

    (3,480

    )

    Other income (expense):

     

     

     

     

     

     

     

     

     

     

     

    Change in fair value of financial instruments

     

    (238

    )

     

     

    (9,995

    )

     

     

    —

     

     

    —

     

     

    (238

    )

     

     

    (9,995

    )

    Interest expense and loss on extinguishment of debt

     

    (7

    )

     

     

    (2,945

    )

     

     

    —

     

     

    —

     

     

    (7

    )

     

     

    (2,945

    )

    Other non-operating income

     

    255

     

     

     

    244

     

     

     

    —

     

     

    —

     

     

    255

     

     

     

    244

     

    Total other income (expense)

     

    10

     

     

     

    (12,696

    )

     

     

    —

     

     

    —

     

     

    10

     

     

     

    (12,696

    )

    Loss before income taxes

     

    (44,957

    )

     

     

    (33,427

    )

     

     

    31,264

     

     

    17,251

     

     

    (13,693

    )

     

     

    (16,176

    )

    Income tax expense (benefit)

     

    (719

    )

     

     

    103

     

     

     

    —

     

     

    —

     

     

    (719

    )

     

     

    103

     

    Net loss

    $

    (44,238

    )

     

    $

    (33,530

    )

     

    $

    31,264

     

    $

    17,251

     

    $

    (12,974

    )

     

    $

    (16,279

    )

    _____________________________

    1 Non-cash expenses include stock-based compensation expense, depreciation and amortization expense, and impairment and restructuring expense.

    2 Includes acquisition, integration and restructuring and other facility costs in the period of $0.3 million in research and development, $0.1 million in sales and marketing and $1.4 million in general and administrative expenses, which are excluded from Adjusted EBITDA.

    3 Non-cash expenses include stock-based compensation expense, depreciation and amortization expense, and impairment and restructuring expense.

    4 Includes acquisition, integration and restructuring and other facility costs during the period of $0.3 million in research and development, $0.3 million in sales and marketing and $3.7 million in general and administrative expenses, which are excluded from Adjusted EBITDA.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20220809006031/en/

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