Box Announces Box Shield Pro to Deliver the Next-Generation of Content Protection with AI

Unveils new ransomware detection capabilities and Agents for classification and threat analysis

Showcases new innovation at annual BoxWorks 2025 in San Francisco

Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced Box Shield Pro, a powerful new suite of security capabilities powered by AI, that builds on the company's flagship content protection solution, Box Shield. With Box Shield Pro, customers can automatically apply AI-driven classification, accelerate threat response with agentic insights, and proactively strengthen their security posture against evolving threats like ransomware. Box will be showcasing Box Shield Pro and more later today at the company's annual BoxWorks conference.

"To keep up with an evolving threat landscape, organizations need intuitive, AI-powered defenses to keep their organization's most valuable content safe," said Manoj Asnani, VP of Product Management - Security, Privacy, Compliance & Governance Products at Box. "Security and compliance have been at the core of Box's mission since the beginning. Now in the age of AI, more advanced tactics are needed to help maintain a secure enterprise. With today's enhancements, we're delivering the AI-powered tools that enterprises need to protect against threats like data leaks, ransomware, and inadvertent oversharing."

"Box's commitment to protecting our most valuable information—while enabling seamless, secure collaboration—is a key reason we continue to rely on the platform," said Deepak Budwani, Chief Financial and Administrative Officer at the Santa Barbara County Office of the Public Defender. "Within our office, where protecting privileged client data is essential and regulatory scrutiny is non-negotiable, Box Shield has become a vital part of our security posture. It helps us proactively safeguard sensitive content without disrupting the way our legal teams work. We're excited to see how new capabilities will further strengthen our ability to meet these responsibilities."

Announcing Box Shield Pro with Security Agents

Across industries, AI agents are rapidly becoming part of the modern workforce - augmenting how employees search, analyze, and create content. As enterprises move toward this agentic future, security must evolve in parallel. Box Shield Pro delivers the next generation of content protection with new AI-powered security Agents and features that help safeguard sensitive data and accelerate incident response, while still ensuring every AI interaction is governed by enterprise-grade controls.

The new Box Shield Pro includes:

• The AI Classification Agent which uses intelligent content analysis to automatically classify sensitive content based on detected patterns, file context, and organizational requirements. With this new powerful automation tool we enable organizations to keep up with the rapid growth of AI-generated content;
• The AI Threat Analysis Agent which simplifies threat alerts by automatically generating concise summaries within each notification, helping security teams respond more quickly and effectively;
• Ransomware Activity Detection which proactively safeguards Box Drive and the rest of the Box Platform by detecting mass encryption of content, promptly alerting security teams of the suspicious activity, and providing rapid remediation options.

With Box Shield Pro:

• Financial services firms will be able to protect confidential client data, using the AI Classification Agent to automatically label sensitive documents and detect ransomware activity to defend against targeted attacks.
• Healthcare organizations will be able to secure patient information and support HIPAA compliance by using the AI Threat Analysis Agent to receive alerts on suspicious file activity.
• Law firms will be able to categorize privileged legal documents using the AI Classification Agent and minimize exposure from unusual access patterns with the AI Threat Analysis Agent.
• Government agencies will be able to classify sensitive records and continuously monitor for suspicious behavior, supporting compliance with regulatory mandates and strengthening the protection of citizen data.
• Educational institutions will be able to secure student records, financial aid documents, and research data by applying automated classification and detecting malicious activity within collaboration workflows.

Since its inception, Box has made security and compliance central to its mission - helping organizations guard sensitive data while driving productivity and collaboration. That commitment led to the launch of Box Shield in 2019, bringing built-in threat protection and data loss prevention directly into the content management workflow. Over the years, Box has expanded Box Shield with innovations like malware deep scanning, automated classification, and anomalous behavior alerts. Now, with Box Shield Pro, Box is extending this proven foundation into the AI era, enabling enterprises to protect every file, workflow, and AI Agent interaction with advanced intelligence and control.

"As AI agents are increasingly adopted for content workflows, organizations face new security challenges in safeguarding systems that autonomously classify, analyze, and make decisions about sensitive data," said Melody Brue, VP & Principal Analyst, Moor Insights & Strategy. "Traditional security protocols were not designed to manage these agents at a machine's processing speed. Box Shield Pro's approach of integrating security controls directly into AI agent operations provides a method for maintaining cybersecurity when human oversight isn't practical."

Availability

These new Box Shield Pro capabilities will be available as an add-on SKU for current Box Shield, Enterprise Plus, and Enterprise Advanced customers later this year. To learn more, visit the Box website and join the BoxWorks livestream here.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties, including statements regarding Box Shield Pro and Box AI agents, its planned product introduction and product features, and the market adoption and benefits of such product introduction and features. There are a significant number of factors that could cause actual results to differ materially from the statements made in this press release, including: (1) adverse changes in general economic or market conditions; (2) Box's ability to partner with third parties to integrate AI technologies with Box's Intelligent Content Management platform; (3) delays or reductions in information technology spending; (4) the risk that Box's customers do not renew their subscriptions, expand their use of Box's services, or adopt new products or features offered by Box on a timely basis, or at all; (5) Box's ability to provide timely and successful product introductions, enhancements, new features and modifications to its platform and services; and (6) actual or perceived security vulnerabilities in Box AI or other Box services or any breaches of Box's security controls. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Box products should make their purchase decisions based upon features that are currently available. Additional information on potential factors that could affect Box's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings Box makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of Box's Investor Relations website located at www.box.com/investors. Box does not assume any obligation to update the forward-looking statements contained in this press release to reflect events that occur or circumstances that exist after the date on which they were made.

About Box

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.

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