COUNTIES BOOST TAX ACCURACY AND EFFICIENCY WITH TYLER TECHNOLOGIES AND TRUEROLL PARTNERSHIP
One year in, the integration is helping assessor offices automate homestead exemption workflows, cut manual burden, and protect critical public funding.
CHICAGO and PLANO, Texas, June 10, 2025 /PRNewswire/ -- Property taxes make up a significant portion of government funding. Local county assessor offices are responsible for ensuring that homeowners are taxed fairly and accurately. However, with increasing complexity, limited staff, and outdated tools, keeping property tax records current is more difficult than ever. Still, tax accuracy is critically important. When homestead exemption tax breaks are misapplied or overlooked, the impact goes beyond individual taxpayers. Entire school districts and public services can suffer. This urgency is even greater today, as new compliance laws, tighter budgets, and rising workloads require more precision than ever.
One year ago, Tyler Technologies, a national leader in property tax software and reassessment services, partnered with TrueRoll, a GovTech innovator offering an automated end-to-end homestead exemption management system. Their collaboration helps county assessors work more efficiently and deliver equitable outcomes for taxpayers. By integrating Tyler Technologies' trusted Computer-Assisted Mass Appraisal (CAMA) system with TrueRoll's real-time eligibility tools, the partnership gives assessors' offices a seamless way to manage exemptions within the software they already use.
TrueRoll supports assessors through two key connected workflows:
- Processing New Exemption Applications
Each year, assessor offices handle hundreds of thousands of digital and paper homestead exemption applications. TrueRoll streamlines this process by automating intake and eligibility checks across paper and electronic channels. The result is faster processing, fewer errors, and more time for staff to focus on serving residents. - Monitoring Existing Homesteads for Changes
When homeowners move, rent their property, or pass away, exemptions may become invalid—but these changes often go undetected. TrueRoll continuously monitors property and residency data and alerts counties to potential changes in eligibility. This helps prevent revenue loss, ensures fair taxation, and protects residents from unexpected tax bills.
Over the past year, the partnership has evolved into a seamless, tech-enabled workflow for exemption management. TrueRoll connects with Tyler Technologies' CAMA system to support a more efficient and accurate homestead exemption process, creating a powerful, integrated solution. This connection helps keep assessor records current and consistent with property changes, while reducing manual work and minimizing administrative complexity.
"We're helping counties do more with less," said Tyler Masterson, CEO of TrueRoll. "After a year of working together, we've proven that combining our capabilities enables Tyler Technologies' CAMA customers to maintain tax roll accuracy and fairness with less friction and greater confidence."
One county already seeing sustained results is Williamson Central Appraisal District (WCAD) in Texas. Since implementing the TrueRoll and Tyler Technologies integration, WCAD has:
- Cut exemption application processing time by 50%
- Improved exemption accuracy without adding staff
- Reduced refund costs and taxpayer call volume
- Maintained compliance with evolving state legislative requirements
"Our team is more caught up than they have been in years. TrueRoll's automated vetting and monitoring helps us keep our data clean and up-to-date, increasing morale in the department." - Jessica Miller, Director of Operations, Williamson Central Appraisal District
As the partnership enters its second year, Tyler Technologies and TrueRoll remain focused on helping assessor offices modernize operations, expand capacity, and support fair and equitable taxation.
To learn more, explore Williamson County's success in this case study.
For inquiries or to schedule an interview, contact TrueRoll Marketing at [email protected].
About TrueRoll
TrueRoll is the only platform designed to simplify the full lifecycle of homestead benefits—from application to removal. Recognized on GovTech's Top 100 list of companies driving change in the public sector for five consecutive years, TrueRoll combines advanced technology with expert services to automate processes, ensure compliance, and protect communities. Trusted by counties nationwide, TrueRoll delivers unmatched accuracy, efficiency, and transparency for end-to-end homestead administration. Discover more at trueroll.io. Follow TrueRoll on LinkedIn.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE:TYL) is a leading provider of integrated software and technology services for the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler's solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 45,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology's GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.
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SOURCE TrueRoll