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    Diversified Healthcare Trust Provides Monthly SHOP Performance Update

    5/2/24 8:00:00 AM ET
    $DHC
    $RMR
    Real Estate Investment Trusts
    Real Estate
    Professional Services
    Consumer Discretionary
    Get the next $DHC alert in real time by email

    Diversified Healthcare Trust (NASDAQ:DHC) today provided an update regarding the recent performance of its Senior Housing Operating Portfolio, or SHOP, segment.

    Monthly Unaudited Results in DHC's Total SHOP Properties:

    • March 2024 occupancy was 78.8%, a decrease of 10 basis points from February 2024, and 150 basis points higher than March 2023.
    • March 2024 Resident Fees and Services revenue was $103.1 million, an increase of $0.8 million, or 0.8%, from February 2024, and higher by $8.6 million, or 9.2%, compared to March 2023.
    • March 2024 net operating income, or NOI, was $7.3 million, a decrease of $2.8 million, or 27.3%, from February 2024, and higher by $3.0 million, or 68.6%, compared to March 2023.
    • March 2024 NOI margin was 7.1%, 280 basis points below February 2024, and 250 basis points above March 2023.

    March 2024 total SHOP revenues increased slightly on a sequential month basis. On a year over year basis, total SHOP revenues increased 9.2%, primarily from higher rental rates and occupancy.

    March 2024 total SHOP operating expenses increased 3.3% and 6.7% on a sequential month and year over year basis, respectively. The increase on a sequential month basis is primarily due to higher salaries and wages as a result of two additional days in March, partially offset by reduced contract labor. The year over year increase is primarily due to higher salaries and wages driven by inflation, wage adjustments and filling open positions, partially offset by reduced contract labor.

    Diversified Healthcare Trust

    SHOP Segment - Monthly Results of Operations

    (dollars in thousands, except average monthly rate)

     

    2024 (1)

     

     

    2024 (1)

     

    $

     

    %

     

     

    2023

     

    $

     

    %

     

     

    March

    Feb

    Change

    Change

    March

    Change

    Change

    ALR/Five Star Managed Communities

    Number of Properties

     

     

    119

     

     

    119

     

     

     

     

     

     

    119

     

     

     

     

    Number of Units

     

    17,647

     

    17,655

     

    17,704

    Occupancy

     

     

    78.7%

     

     

    78.8%

     

     

     

     

     

     

    77.7%

     

     

     

     

    Average Monthly Rate (2)

    $

    4,772

    $

    4,796

    $

    (24)

    (0.5)%

    $

    4,514

    $

    258

    5.7%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    66,268

    $

    66,684

    $

    (416)

    (0.6)%

    $

    61,307

    $

    4,961

    8.1%

    Property Operating Expenses

     

     

    (60,657)

     

     

    (57,849)

     

     

    2,808

     

    4.9%

     

     

    (56,145)

     

     

    4,512

     

    8.0%

    NOI (3)

     

    $

    5,611

    $

    8,835

    $

    (3,224)

    (36.5)%

    $

    5,162

    $

    449

    8.7%

    NOI Margin

     

     

    8.5%

     

     

    13.2%

     

     

     

     

     

     

    8.4%

     

     

     

     

     

    Other Operator Managed Communities

    Number of Properties

     

     

    113

     

     

    113

     

     

     

     

     

     

    115

     

     

     

     

    Number of Units

     

    7,573

     

    7,574

     

    7,623

    Occupancy

     

     

    79.1%

     

     

    79.1%

     

     

     

     

     

     

    76.5%

     

     

     

     

    Average Monthly Rate (2)

    $

    6,149

    $

    5,945

    $

    204

    3.4%

    $

    5,738

    $

    411

    7.2%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    36,828

    $

    35,618

    $

    1,210

    3.4%

    $

    33,142

    $

    3,686

    11.1%

    Property Operating Expenses

     

     

    (35,103)

     

     

    (34,358)

     

     

    745

     

    2.2%

     

     

    (33,952)

     

     

    1,151

     

    3.4%

    NOI (3)

     

    $

    1,725

    $

    1,260

    $

    465

    36.9%

    $

    (810)

    $

    2,535

    313.0%

    NOI Margin

     

     

    4.7%

     

     

    3.5%

     

     

     

     

     

     

    (2.4)%

     

     

     

     

     

    Total SHOP

    Number of Properties

     

     

    232

     

     

    232

     

     

     

     

     

     

    234

     

     

     

     

    Number of Units

     

    25,220

     

    25,229

     

    25,327

    Occupancy

     

     

    78.8%

     

     

    78.9%

     

     

     

     

     

     

    77.3%

     

     

     

     

    Average Monthly Rate (2)

    $

    5,187

    $

    5,142

    $

    45

    0.9%

    $

    4,879

    $

    308

    6.3%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    103,096

    $

    102,302

    $

    794

    0.8%

    $

    94,449

    $

    8,647

    9.2%

    Property Operating Expenses

     

     

    (95,760)

     

     

    (92,207)

     

     

    3,553

     

    3.9%

     

     

    (90,097)

     

     

    5,663

     

    6.3%

    NOI (3)

     

    $

    7,336

    $

    10,095

    $

    (2,759)

    (27.3)%

    $

    4,352

    $

    2,984

    68.6%

    NOI Margin

     

     

    7.1%

     

     

    9.9%

     

     

     

     

     

     

    4.6%

     

     

     

     

    2023

     

     

    Jan

    Feb

    Mar

    Apr

    May

    Jun

    Jul

    Aug

    Sep

    Oct

    Nov

    Dec

    YTD

    ALR/Five Star Managed Communities

    Number of Properties

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

     

     

    119

    Number of Units

     

    17,716

     

    17,706

     

    17,704

     

    17,704

     

    17,703

     

    17,699

     

    17,699

     

    17,677

     

    17,655

     

    17,655

     

    17,655

     

    17,655

     

    17,655

    Occupancy

     

    77.2%

     

     

    77.2%

     

     

    77.7%

     

     

    78.0%

     

     

    78.1%

     

     

    77.6%

     

     

    78.0%

     

     

    78.5%

     

     

    78.7%

     

     

    79.2%

     

     

    79.3%

     

     

    79.1%

     

     

    78.2%

    Average Monthly Rate (2)

    $

    4,409

    $

    4,566

    $

    4,514

    $

    4,527

    $

    4,551

    $

    4,532

    $

    4,530

    $

    4,534

    $

    4,556

    $

    4,542

    $

    4,510

    $

    4,548

    $

    4,526

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    59,539

    $

    61,616

    $

    61,307

    $

    61,673

    $

    62,076

    $

    62,268

    $

    62,570

    $

    62,923

    $

    63,276

    $

    63,482

    $

    63,154

    $

    63,558

    $

    747,442

    Property Operating Expenses

     

    (53,744)

     

     

    (52,753)

     

     

    (56,145)

     

     

    (51,873)

     

     

    (55,579)

     

     

    (55,416)

     

     

    (56,808)

     

     

    (56,774)

     

     

    (56,355)

     

     

    (56,793)

     

     

    (56,604)

     

     

    (59,851)

     

     

    (668,695)

    NOI (3)

    $

    5,795

    $

    8,863

    $

    5,162

    $

    9,800

    $

    6,497

    $

    6,852

    $

    5,762

    $

    6,149

    $

    6,921

    $

    6,689

    $

    6,550

    $

    3,707

    $

    78,747

    NOI Margin

     

    9.7%

     

     

    14.4%

     

     

    8.4%

     

     

    15.9%

     

     

    10.5%

     

     

    11.0%

     

     

    9.2%

     

     

    9.8%

     

     

    10.9%

     

     

    10.5%

     

     

    10.4%

     

     

    5.8%

     

     

    10.5%

     

    Other Operator Managed Communities

    Number of Properties

     

    118

     

     

    115

     

     

    115

     

     

    115

     

     

    115

     

     

    115

     

     

    115

     

     

    115

     

     

    115

     

     

    114

     

     

    113

     

     

    113

     

     

    113

    Number of Units

     

    7,623

     

    7,623

     

    7,623

     

    7,623

     

    7,623

     

    7,623

     

    7,623

     

    7,647

     

    7,647

     

    7,572

     

    7,571

     

    7,554

     

    7,554

    Occupancy

     

    74.8%

     

     

    76.3%

     

     

    76.5%

     

     

    77.4%

     

     

    77.1%

     

     

    78.0%

     

     

    78.3%

     

     

    78.6%

     

     

    78.6%

     

     

    79.2%

     

     

    79.4%

     

     

    79.6%

     

     

    77.8%

    Average Monthly Rate (2)

    $

    5,732

    $

    5,450

    $

    5,738

    $

    5,569

    $

    5,652

    $

    5,644

    $

    5,762

    $

    5,797

    $

    5,987

    $

    5,815

    $

    5,745

    $

    5,896

    $

    5,733

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    32,486

    $

    31,502

    $

    33,142

    $

    32,576

    $

    32,953

    $

    33,300

    $

    34,109

    $

    34,559

    $

    35,697

    $

    34,605

    $

    34,275

    $

    35,262

    $

    404,466

    Property Operating Expenses

     

    (34,312)

     

     

    (31,423)

     

     

    (33,952)

     

     

    (32,932)

     

     

    (33,428)

     

     

    (32,731)

     

     

    (33,688)

     

     

    (35,301)

     

     

    (33,519)

     

     

    (34,361)

     

     

    (34,421)

     

     

    (36,328)

     

     

    (406,396)

    NOI (3)

    $

    (1,826)

    $

    79

    $

    (810)

    $

    (356)

    $

    (475)

    $

    569

    $

    421

    $

    (742)

    $

    2,178

    $

    244

    $

    (146)

    $

    (1,066)

    $

    (1,930)

    NOI Margin

     

    (5.6)%

     

     

    0.3%

     

     

    (2.4)%

     

     

    (1.1)%

     

     

    (1.4)%

     

     

    1.7%

     

     

    1.2%

     

     

    (2.1)%

     

     

    6.1%

     

     

    0.7%

     

     

    (0.4)%

     

     

    (3.0)%

     

     

    (0.5)%

     

    Total SHOP

    Number of Properties

     

    237

     

     

    234

     

     

    234

     

     

    234

     

     

    234

     

     

    234

     

     

    234

     

     

    234

     

     

    234

     

     

    233

     

     

    232

     

     

    232

     

     

    232

    Number of Units

     

    25,339

     

    25,329

     

    25,327

     

    25,327

     

    25,326

     

    25,322

     

    25,322

     

    25,324

     

    25,302

     

    25,227

     

    25,226

     

    25,209

     

    25,209

    Occupancy

     

    76.5%

     

     

    77.0%

     

     

    77.3%

     

     

    77.8%

     

     

    77.8%

     

     

    77.7%

     

     

    78.1%

     

     

    78.5%

     

     

    78.6%

     

     

    79.2%

     

     

    79.3%

     

     

    79.3%

     

     

    78.1%

    Average Monthly Rate (2)

    $

    4,800

    $

    4,831

    $

    4,879

    $

    4,840

    $

    4,880

    $

    4,866

    $

    4,900

    $

    4,914

    $

    4,986

    $

    4,922

    $

    4,879

    $

    4,952

    $

    4,888

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Residents Fees and Services

    $

    92,025

    $

    93,118

    $

    94,449

    $

    94,249

    $

    95,029

    $

    95,568

    $

    96,679

    $

    97,482

    $

    98,973

    $

    98,087

    $

    97,429

    $

    98,820

    $

    1,151,908

    Property Operating Expenses

     

    (88,056)

     

     

    (84,176)

     

     

    (90,097)

     

     

    (84,805)

     

     

    (89,007)

     

     

    (88,147)

     

     

    (90,496)

     

     

    (92,075)

     

     

    (89,874)

     

     

    (91,154)

     

     

    (91,025)

     

     

    (96,179)

     

     

    (1,075,091)

    NOI (3)

    $

    3,969

    $

    8,942

    $

    4,352

    $

    9,444

    $

    6,022

    $

    7,421

    $

    6,183

    $

    5,407

    $

    9,099

    $

    6,933

    $

    6,404

    $

    2,641

    $

    76,817

    NOI Margin

     

    4.3%

     

     

    9.6%

     

     

    4.6%

     

     

    10.0%

     

     

    6.3%

     

     

    7.8%

     

     

    6.4%

     

     

    5.5%

     

     

    9.2%

     

     

    7.1%

     

     

    6.6%

     

     

    2.7%

     

     

    6.7%

    (1)

    The information regarding DHC's SHOP segment results for February and March 2024 reflects preliminary estimates with respect to certain results of DHC for such periods, based on currently available information. Because the quarterly financial close process and review for these periods is not yet complete, DHC's final results upon completion of its quarterly close process and review may vary from these preliminary estimates.

     

     

    (2)

    Previously, average monthly rate was calculated as average daily rate (revenue divided by occupied days) multiplied by 30 days. Retroactively to January 2023, we are now calculating the average monthly rate as the average daily rate multiplied by the exact number of days in the month. This change in methodology is now largely consistent with changes in revenue and occupancy as they are based on the same time period.

     

     

    (3)

    The calculation of NOI shown excludes certain components of net income (loss) in order to provide results that are more closely related to DHC's property level results of operations. DHC defines NOI as income from its real estate less its property operating expenses. NOI excludes amortization of capitalized tenant improvement costs and leasing commissions that DHC records as depreciation and amortization. DHC uses NOI to evaluate individual and company-wide property level performance. Other real estate companies and real estate investment trusts, or REITs, may calculate NOI differently than DHC does.

    Calculation and Reconciliation of NOI for SHOP Segment

    (dollars in thousands)

    For the Month Ended

    March 31, 2023

    March 31, 2024

    Calculation of NOI:

    SHOP

    SHOP

    Residents fees and services

    $

    94,449

     

    $

    103,096

    Property operating expenses

     

    (90,097)

     

    (95,760)

    NOI

    $

    4,352

     

    $

    7,336

    For the Month Ended

    March 31, 2023

    February 29, 2024

    March 31, 2024

    SHOP

    SHOP

    SHOP

     

    Residents fees and services

    $

    94,449

     

    $

    102,302

     

    $

    103,096

     

    Expenses:

     

     

     

     

     

    Property operating expenses

     

    90,097

     

    92,207

     

    95,760

    Depreciation and amortization

     

    14,280

     

     

    15,644

     

     

    15,683

    Total expenses

     

    104,377

     

    107,851

     

    111,443

     

     

     

     

     

     

    Gain on sale of properties

     

    2,723

     

    -

     

    -

    Interest expense

     

    -

     

     

    (23)

     

     

    (22)

    Impairment

     

    (3,617)

    Net loss

     

    (10,822)

     

     

    (5,572)

     

     

    (8,369)

     

    Add (less): Interest expense

     

    -

     

     

    23

     

     

    22

    Interest and other income

     

    -

     

    -

     

    -

    Depreciation and amortization

     

    14,280

     

     

    15,644

     

     

    15,683

    Impairment of assets

     

    3,617

     

    -

     

    -

    Gain on sale of properties

     

    (2,723)

     

     

    -

     

     

    -

    NOI

    $

    4,352

    $

    10,095

    $

    7,336

    About Diversified Healthcare Trust:

    DHC is a real estate investment trust focused on owning high-quality healthcare properties located throughout the United States. DHC seeks diversification across the health services spectrum by care delivery and practice type, by scientific research disciplines and by property type and location. As of December 31, 2023, DHC's approximately $7.2 billion portfolio included 371 properties in 36 states and Washington, D.C., occupied by approximately 500 tenants, and totaling approximately 8.6 million square feet of life science and medical office properties and more than 27,000 senior living units. DHC is managed by The RMR Group (NASDAQ:RMR), a leading U.S. alternative asset management company with over $41 billion in assets under management as of December 31, 2023 and more than 35 years of institutional experience in buying, selling, financing and operating commercial real estate. To learn more about DHC, visit www.dhcreit.com.

    Warning Concerning Forward-Looking Statements

    This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. Also, whenever DHC uses words such as "believe", "expect", "anticipate", "intend", "plan", "estimate", "will", "may" and negatives or derivatives of these or similar expressions, it is making forward-looking statements. These forward-looking statements are based upon DHC's present intent, beliefs or expectations, but forward-looking statements are not guaranteed to occur and may not occur. Actual results may differ materially from those contained in or implied by DHC's forward-looking statements as a result of various factors. For example, the information regarding DHC's SHOP segment results provided in this press release reflects certain preliminary estimates based on currently available information, and DHC's final results upon completion of its quarterly financial close process and review may vary from these preliminary estimates, and as a result, the information provided herein may not provide a meaningful measure of DHC's SHOP segment results as expected.

    The information contained in DHC's periodic reports filed with the Securities and Exchange Commission, or the SEC, including under "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations," or incorporated therein, also identifies important factors that could cause DHC's actual results to differ materially from those stated in or implied by DHC's forward-looking statements. DHC's filings with the SEC are available on the SEC's website at www.sec.gov.

    You should not place undue reliance upon any forward-looking statements. Except as required by law, DHC does not intend to update or change any forward-looking statements as a result of new information, future events or otherwise.

    A Maryland Real Estate Investment Trust with transferable shares of beneficial interest listed on the Nasdaq.

    No shareholder, Trustee or officer is personally liable for any act or obligation of the Trust.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20240501921266/en/

    Get the next $DHC alert in real time by email

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