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    Domo Ranked An Overall Experience Leader in Dresner Advisory Services' 2024 Small and Midsize Enterprise Business Intelligence Market Study

    10/24/24 4:05:00 PM ET
    $DOMO
    Computer Software: Prepackaged Software
    Technology
    Get the next $DOMO alert in real time by email

    Today Domo (NASDAQ:DOMO) announced it has been ranked an "Overall Leader" in Dresner Advisory Services' 2024 Wisdom of Crowds® Small and Midsize Enterprise (SME) Business Intelligence (BI) Market Study. This marks the eighth consecutive year Domo has been ranked a "Leader" in this report.

    The Dresner SME BI Market Study examines and scrutinizes BI trends and usage among SMEs. The analyst firm cites that organizations of all sizes pay the most attention to BI priorities associated with data security, data quality, reporting, dashboards and data visualization, and indicates that small organizations are relatively more influenced by executive management, operations, IT, customer service or sales. Small organizations are far more likely to report the highest BI penetration by headcount and success is more often measured by customer satisfaction. Wisdom of Crowds research is based on data collected on usage and deployment trends, products and vendors from users in all roles and throughout all industries.

    Dresner ranks vendors on two models in this report: the Customer Experience Model considers the real-world experience of customers working with BI products daily; the Vendor Credibility Model considers how customers "feel" about their vendor. As an "Overall Leader," Domo ranked as a leader in both models.

    This marks Domo's sixth Dresner distinction in 2024, which includes top rankings in Dresner Advisory Services' Business Intelligence Market Study, Dresner Advisory Services' Collective Insights Report, Dresner Advisory Services' Self-Service BI Market Study, Dresner Advisory Services' Cloud Computing and BI Market Study and Dresner Advisory Services' Industry Excellence Awards.

    "The number of small and midsize enterprises that leverage the Domo platform continues to grow because of our unique user-centric approach to analytics and BI, as well as the ease of use of our platform, all the while still offering advanced capabilities that enable technical teams to respond quickly to business needs," said Daren Thayne, CTO and EVP of Product at Domo. "Our continued recognition as a leader in both the Customer Experience and Vendor Credibility in the Dresner SME Enterprise BI Market Study reinforces our commitment to fostering a data-driven culture of curiosity that inspires bold questions and smart, fast and transformative action."

    "Our research shows that SMEs only narrowly trail large peers in BI achievements including growth in revenues and increased competitive advantage, and perform better at enhanced customer service, while large organizations fare better at improved operational efficiency achievements," said Howard Dresner, president at Dresner Advisory Services, LLC. "We congratulate Domo on their high performance once again in our annual assessment of SME BI suppliers."

    For a complimentary copy of the Dresner Advisory Services' 2024 SME BI Market Study, visit here.

    About Dresner Advisory Services

    Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas. Wisdom of Crowds® research is based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.

    About Domo

    Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by AI, data science and a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.

    For more information, visit www.domo.com. You can also follow Domo on LinkedIn, X and Facebook.

    Domo is a registered trademark of Domo, Inc.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20241024454841/en/

    Get the next $DOMO alert in real time by email

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    Q&A

    New
    • What recent recognition did Domo receive in the Business Intelligence sector?

      Domo has been recognized as an 'Overall Leader' in the 2024 Dresner Advisory Services SME Business Intelligence Market Study, marking its eighth consecutive year of achieving this status.

    • How do SMEs compare to large organizations in terms of Business Intelligence achievements according to the Dresner study?

      The study shows that small and midsize enterprises (SMEs) closely follow large organizations in BI achievements, particularly in revenue growth and customer service, while large organizations excel in operational efficiency.

    • How did Domo perform in the Customer Experience and Vendor Credibility Models in the Dresner study?

      Domo's high performance was recognized in both the Customer Experience Model and the Vendor Credibility Model in the Dresner report, demonstrating strong real-world customer experience and positive sentiment toward the vendor.

    • What did Daren Thayne say about the factors leading to Domo's success among SMEs?

      Daren Thayne, CTO and EVP of Product at Domo, emphasized the importance of a user-centric approach and ease of use in driving the growth of SMEs leveraging the Domo platform.

    • How many recognitions has Domo received from Dresner Advisory Services in 2024?

      Domo received six distinctions in 2024 from Dresner, including top rankings in several reports related to Business Intelligence and Analytics.

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