Enterprises Using AI to Improve Product Experiences and Intelligence, ISG Says

$III
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  • Enterprises Using AI to Improve Product Experiences and Intelligence, ISG Says

    Companies are digitally re-engineering their product processes with PXM and PLM software, new research finds Traditional product information management (PIM) systems will evolve into AI-enabled product experience management (PXM) platforms within the next two years as companies seek to optimize product experience and intelligence at every touchpoint, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III). The ISG Buyers Guides™ for Products, produced by ISG Software Research, find PIM systems, which enterprises have used for decades to standardize product information for customers and business partners, are ch

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  • AI Makes U.S. Chemical Companies Leaner, More Innovative

    Industry embracing automation, analytics to streamline operations, reduce emissions, accelerate R&D, ISG Provider Lens™ report says Chemical producers in the U.S. are adopting GenAI and other new technologies to improve efficiency, innovation and sustainability, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens™ Agribusiness and Chemicals Services and Solutions report for the U.S. finds that the nation's chemical industry, which strongly influences agribusiness as a source of fertilizers and other agricultural chemicals, has been affected by market vol

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  • AI Making Field Service More Proactive, Intelligent, ISG Says

    Companies adopting AI and ML to optimize field service management, improve CX Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site customer support, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III). The ISG Buyers Guides™ for Field Service Management, produced by ISG Software Research, find a growing number of companies are adopting AI and ML in field service management (FSM) to optimize operations, improve customer experience and forecast maintenance needs. This trend aligns with a broader shift fr

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  • ISG Announces David Berger to Retire as CFO in June; Bert Alfonso Named Executive Vice President and CFO

    Alfonso Brings Extensive Financial, Capital Markets and Global M&A Experience to ISG Information Services Group (ISG) (NASDAQ:III), a leading global technology research and advisory firm, announced today that David Berger, executive vice president and chief financial officer, will retire after nearly 12 years of service with the firm and that Humberto "Bert" Alfonso has been named to succeed him, effective June 7. Berger will remain with the firm for several months in an advisory role to assist in ongoing M&A projects and to support the transition. He joined ISG in 2009 as executive vice president and CFO and played a pivotal role in helping grow ISG through his financial stewardship of t

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  • Information Services Group Announces Fourth-Quarter and Full-Year 2024 Results

    Reports fourth-quarter GAAP revenues of $58 million, at top end of guidance Reports fourth-quarter GAAP net income of $3.0 million, GAAP EPS of $0.06 and adjusted EPS of $0.06; GAAP results reflect a fourth-quarter net gain of $2.3 million from the previously disclosed sale of the firm's automation unit on October 1 Reports fourth-quarter adjusted EBITDA of $6.5 million, up 11% versus prior year Generates $6.6 million of cash from operations in fourth quarter Delivers full-year GAAP revenues of $248 million; GAAP operating income of $5.8 million; GAAP net income of $2.8 million and GAAP EPS of $0.06; adjusted EBITDA of $25.1 million, adjusted net income of $10.0 million and adjuste

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  • ISG to Announce Fourth-Quarter Financial Results

    Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it will release its fourth-quarter financial results on Thursday, March 6, 2025, at approximately 4:15 p.m., U.S. Eastern Time. The firm will host a conference call with investors and industry analysts at 9 a.m., U.S. Eastern Time, the following day, Friday, March 7. Dial-in details are as follows: The dial-in number for U.S. participants is +1 (800) 715-9871. International participants should call +1 (646) 307-1963. The security code to access the call is 4083759. Participants are requested to dial in at least five minutes before the scheduled start time. A rec

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  • Information Services Group Announces Third-Quarter 2024 Results

    Reports third-quarter GAAP revenues of $61 million Reports third-quarter net income of $1.1 million, GAAP EPS of $0.02 and adjusted EPS of $0.05 Reports third-quarter adjusted EBITDA of $7 million Reports strong cash flow from operations of $8.8 million Sells its automation unit on October 1, 2024, for $27 million in cash, with $7 million held in escrow Declares fourth-quarter dividend of $0.045 per share, payable December 20, 2024, to shareholders of record as of December 3, 2024 Sets fourth-quarter guidance: revenues between $57 million and $58 million and adjusted EBITDA between $6.0 and $7.0 million Information Services Group (ISG) (Nasdaq: III), a leading global technolo

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