ER2 Improves Ecommerce Fulfillment Nationwide with Descartes Solution
ATLANTA, April 01, 2026 (GLOBE NEWSWIRE) -- Descartes Systems Group (NASDAQ:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that ER2, an Arizona-based IT asset management company, is using the Descartes Sellercloud™ solution to enhance ecommerce fulfillment by unifying inventory management, warehouse operations and shipping across eight facilities on a single platform. The solution has helped ER2 improve picking speed by approximately 75%, minimize cross-shipping errors and reduce shipping costs.
"As we expanded to eight warehouses to support growth across ecommerce, business-to-business (B2B) and third-party logistics provider (3PL) channels, managing listings, inventory and shipping across three separate platforms created fulfillment delays, manual errors and limited operational visibility," said Ben Peters, Director of Innovation and Client Solutions at ER2. "With the Descartes solution, we have a single platform that's given us much greater consistency, accuracy and control over fulfillment across all locations, which has resulted in both enhanced customer service levels and cost-savings. Just as importantly, it supports our mission to maximize the reuse of enterprise IT equipment by reducing shipping errors, unnecessary returns and excess transportation."
ER2 has realized the following benefits by using the Descartes Sellercloud solution:
- Bin-controlled inventory and barcode validation minimized monthly cross-shipments caused by manual picking errors and disconnected systems. Fewer fulfillment errors mean fewer returns, less reshipping and reduced transportation-related waste—helping align operational efficiency with ER2's sustainability goals.
- Picking speed improved by 75% with guided picking workflows and structured pick paths that reduced redundant travel and manual verification for warehouse teams, enabling ER2 to process more refurbished equipment efficiently and get redeployed assets back into productive use faster.
- Shipping costs decreased for approximately 40% of the company's orders using intelligent routing logic to fulfill orders from the warehouse closest to the customer. In addition to lowering costs and accelerating delivery times to one to two days—often earlier than marketplace estimates—this approach reduces shipping distances and associated emissions.
Descartes Sellercloud is an inventory and order management platform that helps small and mid-market retailers, distributors and wholesalers with omnichannel ecommerce operations centralize the management of their catalog, inventory, orders, purchasing, fulfillment and shipping. With 350+ integrations to marketplaces (including Amazon, Walmart, Shopify, WooCommerce and TikTok), shopping carts, shipping partners, third party logistics providers, payment gateways and vendors, the solution provides a comprehensive ecommerce ecosystem that companies can easily leverage to expand operations as they grow.
"We're pleased our solution is helping ER2 streamline complex, multi-warehouse operations while improving customer service, enhancing cost-savings and supporting more sustainable fulfillment practices," said Mikel Richardson, General Manager, Ecommerce at Descartes. "For sellers, centralized inventory visibility and intelligent routing can significantly reduce errors, lower fulfillment costs and support faster delivery expectations while also minimizing unnecessary transportation."
Learn more about Descartes Sellercloud and Descartes' Ecommerce Shipping and Fulfillment solutions.
About ER2
Founded in 2012 and headquartered in Mesa, Arizona, ER2 is an IT Asset Management (ITAM) company that helps large enterprises and healthcare systems manage the full lifecycle of their technology - from procurement through deployment, support, and final disposition. While ER2 offers end-to-end lifecycle services, its core differentiator is managing the day-to-day realities after procurement - handling deployment, inventory visibility, break/fix, redeployment, and the operational spikes that strain internal IT teams. By integrating directly within client environments, ER2 delivers continuous visibility and execution without disrupting existing systems. In addition, ER2 refurbishes and remarkets enterprise IT equipment at scale, extending asset lifecycles while reducing environmental impact. Supported by advanced inventory management and fulfillment operations, ER2 manages tens of thousands of SKUs with precision across picking, packing, and distribution. Learn more at www.er2.com.
About Descartes
Descartes powers more responsive, efficient, secure and sustainable international and domestic supply chains by uniting logistics-intensive businesses on its Global Logistics Network (GLN). Shippers, carriers, and logistics service providers connect and collaborate on the GLN leveraging technology, data and AI to manage last mile deliveries, domestic and international shipments, transportation rating and payment, global trade research, customs compliance and a variety of regulatory processes. Learn more about Descartes at www.descartes.com and connect with us on LinkedIn and X.
Global Media Contact
Cara Strohack
Tel: 226-750-8050
[email protected]
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' ecommerce shipping and fulfillment solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities regulatory authorities across Canada including Descartes' most recently filed annual and interim management's discussion and analysis which are available under Descartes' profile through the EDGAR website at http://www.sec.gov or through the SEDAR+ website at http://www.sedarplus.com/. If any such risks actually occur, they could, among other consequences, materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management's current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
