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    Eventbrite Reports Fourth Quarter 2024 Financial Results

    2/27/25 4:05:00 PM ET
    $EB
    Computer Software: Programming Data Processing
    Technology
    Get the next $EB alert in real time by email

    Revenue of $76.5 million was at the upper end of the company's outlook range

    Consumer reach exceeded 87 million average monthly active users, with paid ticket volume of 21.6 million

    Creator acquisition continued to improve following the reintroduction of the free tier in September

    Eventbrite (NYSE:EB), a global marketplace for shared experiences, reported its financial results for the fourth quarter ended December 31, 2024. The Fourth Quarter 2024 Shareholder Letter can be found on Eventbrite's Investor Relations website at https://investor.eventbrite.com.

    "In the fourth quarter, we delivered revenue at the upper end of our outlook range and exceeded our Adjusted EBITDA margin target for fiscal year 2024," said Julia Hartz, Co-Founder, Chief Executive Officer, and Executive Chair. "The strategic decisions we made in 2024, including refocusing on ticketing growth, strengthening our creator offering, and enhancing the consumer experience, are delivering results. Total and free ticket volumes returned to growth in the quarter, and year-to-year comparisons in paid tickets, paid transacting creators, and paid events improved from the third quarter. With a clear roadmap for 2025 and a disciplined approach to execution, we believe we are well-positioned to drive sustained improvement, scale our marketplace, and unlock long-term value."

    Fourth Quarter 2024 Highlights

    • Net Revenue of $76.5 million, down 13% year-over-year. Marketplace-related revenue from organizer fees and Eventbrite Ads was 8% of total net revenue.
    • Total free and paid ticket volume of 72.0 million tickets grew 2% across 1.4 million events.
    • Gross Margin of 68.2% vs 70.1% a year ago.
    • Net Loss of $8.4 million and Net Loss Margin of 11.0%, compared to Net Loss of $0.9 million and Net Loss Margin of 1.1% in the same period last year.
    • Adjusted EBITDA of $6.5 million and Adjusted EBITDA margin of 8.5%.1

    1 For more information on these non-GAAP financial measures, please see "―About Non-GAAP Financial Measures" and the tables under "―Reconciliation of Net Loss to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin" included at the end of this release.

    The summary of GAAP and non-GAAP consolidated financial results are in the table below (in thousands, except percentages, unaudited):

     

    Three Months Ended December 31,

     

    Year Ended December 31,

     

    2024

     

    2023

     

    % Change

     

    2024

     

    2023

     

    % Change

    Gross ticket sales

    $

    794,197

     

     

    $

    871,510

     

     

    (9

    )%

     

    $

    3,283,561

     

     

    $

    3,274,358

     

     

    —

    %

    Net revenue

    $

    76,464

     

     

    $

    87,764

     

     

    (13

    )%

     

    $

    325,068

     

     

    $

    326,134

     

     

    —

    %

    Gross profit

    $

    52,145

     

     

    $

    61,499

     

     

    (15

    )%

     

    $

    226,563

     

     

    $

    223,004

     

     

    2

    %

    Gross profit margin

     

    68

    %

     

     

    70

    %

     

     

     

     

    70

    %

     

     

    68

    %

     

     

    Net loss

    $

    (8,376

    )

     

    $

    (937

    )

     

    794

    %

     

    $

    (15,571

    )

     

    $

    (26,479

    )

     

    (41

    )%

    Net loss margin

     

    (11

    )%

     

     

    (1

    )%

     

     

     

     

    (5

    )%

     

     

    (8

    )%

     

     

    Adjusted EBITDA (non-GAAP)

    $

    6,525

     

     

    $

    8,797

     

     

    (26

    )%

     

    $

    35,111

     

     

    $

    28,655

     

     

    23

    %

    Adjusted EBITDA margin (non-GAAP)

     

    9

    %

     

     

    10

    %

     

     

     

     

    11

    %

     

     

    9

    %

     

     

    The key operating metrics of the business are summarized below (in thousands, except ATV, unaudited):

     

    Three Months Ended December 31,

     

    Year Ended December 31,

     

    2024

     

    2023

     

    % Change

     

    2024

     

    2023

     

    % Change

    Total tickets

     

    72,035

     

     

    70,570

     

    2

    %

     

     

    269,631

     

     

    301,863

     

    (11

    )%

    Paid tickets

     

    21,639

     

     

    24,103

     

    (10

    )%

     

     

    83,834

     

     

    93,443

     

    (10

    )%

    Total events

     

    1,352

     

     

    1,446

     

    (7

    )%

     

     

    4,723

     

     

    5,159

     

    (8

    )%

    Paid events

     

    517

     

     

    546

     

    (5

    )%

     

     

    1,752

     

     

    1,819

     

    (4

    )%

    Total creators

     

    353

     

     

    380

     

    (7

    )%

     

     

    766

     

     

    850

     

    (10

    )%

    Paid creators

     

    166

     

     

    183

     

    (9

    )%

     

     

    368

     

     

    396

     

    (7

    )%

    Average ticket value (ATV)

    $

    36.70

     

    $

    36.16

     

    2

    %

     

    $

    39.17

     

    $

    38.10

     

    3

    %

    Total ticket buyers

    31,477

    29,319

    7

    %

    86,252

    92,860

    (7

    )%

    Business Outlook

    Based on current information, the company anticipates net revenue for the first quarter of 2025 will be within the range of $71 to $74 million with an Adjusted EBITDA margin percentage in the mid-single digits, excluding non-routine items.

    Full year 2025 will be a transition year as the company laps the impacts of organizer fees.

    Going forward, Ticketing and Ads will essentially comprise Eventbrite's revenue. The company expects a continued recovery in ticketing trends, with paid ticket volume returning to growth in the second half of the year. Also, the company anticipates Eventbrite Ads to continue to deliver growth throughout the year.

    The company expects the elimination of organizer fees to result in an approximately $20 million revenue headwind compared to 2024.

    As a result of the continued recovery in ticketing revenue and the elimination of organizer fees, the company expects full year net revenue will be within a range of $295 million to $310 million. The company expects an Adjusted EBITDA margin percentage in the mid-single digits, excluding non-routine items, with the decline in year-over-year margin primarily driven by the loss of high-margin organizer fee revenue.

    We have not provided an outlook for GAAP net loss or GAAP net loss margin or reconciliations of expected Adjusted EBITDA to GAAP net loss or expected Adjusted EBITDA margin to GAAP net loss margin, because GAAP net loss and GAAP net loss margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as stock-based compensation expense, foreign exchange rate gains and losses, and other non-recurring expenses.

    Earnings Webcast Information

    Event: Eventbrite Fourth Quarter 2024 Earnings Conference Call

    Date: Thursday, February 27, 2025

    Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time)

    Live Webcast Site: https://investor.eventbrite.com

    An archived webcast of the conference call will be accessible on Eventbrite's Investor Relations page, https://investor.eventbrite.com

    About Eventbrite

    Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz, and Renaud Visage, with a vision to build a self-service platform that empowers anyone to host and discover live experiences. In 2024, Eventbrite distributed 270 million tickets to over 4.7 million events across a global community of 89 million monthly average users, helping people find new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer, with special designations that include a coveted spot on Fast Company's prestigious "The World's 50 Most Innovative Companies" and "Brands That Matter" lists, the Great Place to Work® Award in the U.S., and Inc.'s "Best-Led Companies" honor. Learn more at www.eventbrite.com.

    Forward-Looking Statements

    This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the "Company"); the Company's expectations with respect to its operating model and marketplace strategy; and the Company's expectations described under "Business Outlook" above. In some cases, forward-looking statements can be identified by terms such as "may," "will," "appears," "shall," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential," or "continue," or the negative of these words or other similar terms or expressions that concern the Company's expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company's actual results, performance, or achievements to differ materially from results expressed or implied in this press release, including those more fully described in the Company's filings with the Securities and Exchange Commission, including the Company's Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this release, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this press release.

    Disclaimer Regarding Ticketing, Creator and Event Metrics

    This press release includes certain measures related to our ticketing business, such as paid tickets, paid creators, ticket buyers, average ticket value, and paid events. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP.

    Condensed Consolidated Balance Sheets

    (in thousands; unaudited)

     

     

    December 31,

     

    2024

     

    2023

    Assets

     

     

     

    Current assets

     

     

     

    Cash and cash equivalents

    $

    416,531

     

     

    $

    489,200

     

    Funds receivable

     

    37,629

     

     

     

    48,773

     

    Short-term investments, at amortized cost

     

    24,959

     

     

     

    153,746

     

    Accounts receivable, net

     

    2,187

     

     

     

    2,814

     

    Creator signing fees, net

     

    3,954

     

     

     

    634

     

    Creator advances, net

     

    3,380

     

     

     

    2,804

     

    Restricted cash

     

    48,000

     

     

     

    —

     

    Prepaid expenses and other current assets

     

    15,856

     

     

     

    13,880

     

    Total current assets

     

    552,496

     

     

     

    711,851

     

    Creator signing fees, noncurrent

     

    3,575

     

     

     

    1,303

     

    Property and equipment, net

     

    12,640

     

     

     

    9,384

     

    Operating lease right-of-use assets

     

    823

     

     

     

    177

     

    Goodwill

     

    174,388

     

     

     

    174,388

     

    Acquired intangible assets, net

     

    5,014

     

     

     

    13,314

     

    Other assets

     

    3,365

     

     

     

    2,913

     

    Total assets

    $

    752,301

     

     

    $

    913,330

     

    Liabilities and Stockholders' Equity

     

     

     

    Current liabilities

     

     

     

    Accounts payable, creators

    $

    300,174

     

     

    $

    303,436

     

    Accounts payable, trade

     

    1,407

     

     

     

    1,821

     

    Chargebacks and refunds reserve

     

    10,315

     

     

     

    8,088

     

    Accrued compensation and benefits

     

    4,825

     

     

     

    17,522

     

    Accrued taxes

     

    5,932

     

     

     

    8,796

     

    Current portion of long-term debt

     

    29,781

     

     

     

    —

     

    Operating lease liabilities

     

    2,071

     

     

     

    1,523

     

    Other accrued liabilities

     

    11,868

     

     

     

    16,425

     

    Total current liabilities

     

    366,373

     

     

     

    357,611

     

    Accrued taxes, noncurrent

     

    4,278

     

     

     

    4,526

     

    Operating lease liabilities, noncurrent

     

    377

     

     

     

    1,768

     

    Long-term debt

     

    210,938

     

     

     

    357,668

     

    Other liabilities

     

    106

     

     

     

    —

     

    Total liabilities

     

    582,072

     

     

     

    721,573

     

    Commitments and contingent liabilities

     

     

     

    Stockholders' equity

     

     

     

    Common stock

     

    1

     

     

     

    1

     

    Treasury stock at cost

     

    (50,159

    )

     

     

    —

     

    Additional paid-in capital

     

    1,051,392

     

     

     

    1,007,190

     

    Accumulated deficit

     

    (831,005

    )

     

     

    (815,434

    )

    Total stockholders' equity

     

    170,229

     

     

     

    191,757

     

    Total liabilities and stockholders' equity

    $

    752,301

     

     

    $

    913,330

     

     

    Condensed Consolidated Statement of Operations

    (in thousands, per share amounts; unaudited)

     

     

    Three Months Ended

    December 31,

     

    Year Ended December 31,

     

    2024

     

    2023

     

    2024

     

    2023

    Net revenue

    $

    76,464

     

     

    $

    87,764

     

     

    $

    325,068

     

     

    $

    326,134

     

    Cost of net revenue

     

    24,319

     

     

     

    26,265

     

     

     

    98,505

     

     

     

    103,130

     

    Gross profit

     

    52,145

     

     

     

    61,499

     

     

     

    226,563

     

     

     

    223,004

     

    Operating expenses:

     

     

     

     

     

     

     

    Product development

     

    19,956

     

     

     

    25,203

     

     

     

    95,283

     

     

     

    98,294

     

    Sales, marketing and support

     

    22,930

     

     

     

    20,772

     

     

     

    92,014

     

     

     

    74,574

     

    General and administrative

     

    17,076

     

     

     

    24,588

     

     

     

    70,059

     

     

     

    91,269

     

    Total operating expenses

     

    59,962

     

     

     

    70,563

     

     

     

    257,356

     

     

     

    264,137

     

    Loss from operations

     

    (7,817

    )

     

     

    (9,064

    )

     

     

    (30,793

    )

     

     

    (41,133

    )

    Interest income

     

    4,398

     

     

     

    7,547

     

     

     

    25,243

     

     

     

    27,495

     

    Interest expense

     

    (1,102

    )

     

     

    (2,826

    )

     

     

    (8,792

    )

     

     

    (11,185

    )

    Other income (expense), net

     

    (2,962

    )

     

     

    3,565

     

     

     

    930

     

     

     

    335

     

    Loss before income taxes

     

    (7,483

    )

     

     

    (778

    )

     

     

    (13,412

    )

     

     

    (24,488

    )

    Income tax provision

     

    893

     

     

     

    159

     

     

     

    2,159

     

     

     

    1,991

     

    Net loss

    $

    (8,376

    )

     

    $

    (937

    )

     

    $

    (15,571

    )

     

    $

    (26,479

    )

    Net loss per share, basic and diluted

    $

    (0.09

    )

     

    $

    (0.01

    )

     

    $

    (0.17

    )

     

    $

    (0.26

    )

    Weighted-average number of shares outstanding used to compute net loss per share, basic and diluted

     

    94,273

     

     

     

    101,097

     

     

     

    93,029

     

     

     

    100,299

     

     

    Condensed Consolidated Statements of Cash Flows

    (in thousands; unaudited)

     

     

    Year Ended December 31,

     

    2024

     

    2023

    Cash flows from operating activities

     

     

     

    Net loss

    $

    (15,571

    )

     

    $

    (26,479

    )

    Adjustments to reconcile net loss to net cash provided by operating activities:

     

     

     

    Depreciation and amortization

     

    15,104

     

     

     

    13,760

     

    Stock-based compensation expense

     

    49,688

     

     

     

    55,056

     

    Non-cash operating lease expense

     

    617

     

     

     

    5,137

     

    Amortization of debt discount and issuance costs

     

    1,837

     

     

     

    2,088

     

    Gain on litigation award

     

    (3,927

    )

     

     

    —

     

    Loss on debt extinguishment

     

    314

     

     

     

    —

     

    Unrealized (gain) loss on foreign currency exchange

     

    2,548

     

     

     

    (2,703

    )

    Accretion on short-term investments

     

    (3,405

    )

     

     

    (7,362

    )

    Amortization of creator signing fees

     

    1,193

     

     

     

    980

     

    Changes related to creator advances, creator signing fees, and allowance for credit losses

     

    (127

    )

     

     

    (1,340

    )

    Provision for chargebacks and refunds

     

    27,507

     

     

     

    12,435

     

    Other

     

    551

     

     

     

    1,161

     

    Changes in operating assets and liabilities, net of impact of acquisitions:

     

     

     

    Accounts receivable

     

    (1,295

    )

     

     

    (1,352

    )

    Funds receivable

     

    10,554

     

     

     

    (4,692

    )

    Creator signing fees and creator advances

     

    (4,728

    )

     

     

    (1,108

    )

    Prepaid expenses and other assets

     

    1,499

     

     

     

    (1,894

    )

    Accounts payable, creators

     

    1,281

     

     

     

    (8,599

    )

    Accounts payable, trade

     

    (395

    )

     

     

    822

     

    Chargebacks and refunds reserve

     

    (25,827

    )

     

     

    (17,483

    )

    Accrued compensation and benefits

     

    (12,697

    )

     

     

    5,887

     

    Accrued taxes

     

    (3,676

    )

     

     

    (8,707

    )

    Operating lease liabilities

     

    (2,106

    )

     

     

    (2,999

    )

    Other accrued liabilities

     

    (3,366

    )

     

     

    6,410

     

    Net cash provided by operating activities

     

    35,573

     

     

     

    19,018

     

    Cash flows from investing activities

     

     

     

    Purchase of short-term investments

     

    (136,809

    )

     

     

    (370,160

    )

    Maturities of short-term investments

     

    269,001

     

     

     

    308,000

     

    Purchases of property and equipment

     

    (600

    )

     

     

    (1,097

    )

    Capitalized internal-use software development costs

     

    (7,675

    )

     

     

    (6,073

    )

    Net cash provided by (used in) investing activities

     

    123,917

     

     

     

    (69,330

    )

    Cash flows from financing activities

     

     

     

    Principal repayment of debt obligations

     

    (120,450

    )

     

     

    —

     

    Repurchase of common stock

     

    (49,652

    )

     

     

    —

     

    Proceeds from exercise of stock options

     

    —

     

     

     

    1,297

     

    Purchases under employee stock purchase plan

     

    702

     

     

     

    1,137

     

    Taxes paid related to net share settlement of equity awards

     

    (8,068

    )

     

     

    (7,342

    )

    Net cash used in by financing activities

     

    (177,468

    )

     

     

    (4,908

    )

    Effect of exchange rate changes on cash, cash equivalents and restricted cash

     

    (6,691

    )

     

     

    4,246

     

    Net decrease in cash, cash equivalents and restricted cash

     

    (24,669

    )

     

     

    (50,974

    )

     

     

     

     

    Cash, cash equivalents and restricted cash

     

     

     

    Beginning of period

     

    489,200

     

     

     

    540,174

     

    End of period

    $

    464,531

     

     

    $

    489,200

     

    Supplemental cash flow data

     

     

     

    Interest paid

    $

    6,096

     

     

    $

    9,086

     

    Income taxes paid, net of refunds

    $

    1,726

     

     

    $

    902

     

    Noncash investing and financing activities

     

     

     

    Reduction of right of use asset due to modification or exit

    $

    —

     

     

    $

    3,917

     

    Operating lease right-of-use assets obtained in exchange for operating lease liabilities

    $

    1,112

     

     

    $

    —

     

    Purchases of property and equipment, accrued but unpaid

    $

    —

     

     

    $

    30

     

     

    Reconciliation of Net Loss to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin

    (in thousands; unaudited)

     

     

    Three Months Ended

    December 31,

     

    Year Ended December 31,

     

    2024

     

    2023

     

    2024

     

    2023

    Net loss(1)

    $

    (8,376

    )

     

    $

    (937

    )

     

    $

    (15,571

    )

     

    $

    (26,479

    )

    Add:

     

     

     

     

     

     

     

    Depreciation and amortization

     

    3,915

     

     

     

    3,826

     

     

     

    15,104

     

     

     

    13,760

     

    Stock-based compensation

     

    10,204

     

     

     

    13,895

     

     

     

    49,688

     

     

     

    55,056

     

    Interest income

     

    (4,398

    )

     

     

    (7,547

    )

     

     

    (25,243

    )

     

     

    (27,495

    )

    Interest expense

     

    1,102

     

     

     

    2,826

     

     

     

    8,792

     

     

     

    11,185

     

    Employer taxes related to employee equity transactions

     

    223

     

     

     

    140

     

     

     

    1,112

     

     

     

    972

     

    Other (income) expense, net

     

    2,962

     

     

     

    (3,565

    )

     

     

    (930

    )

     

     

    (335

    )

    Income tax provision (benefit)

     

    893

     

     

     

    159

     

     

     

    2,159

     

     

     

    1,991

     

    Adjusted EBITDA

    $

    6,525

     

     

    $

    8,797

     

     

    $

    35,111

     

     

    $

    28,655

     

     

     

     

     

     

     

     

     

    Net revenue

    $

    76,464

     

     

    $

    87,764

     

     

    $

    325,068

     

     

    $

    326,134

     

    Adjusted EBITDA margin

     

    9

    %

     

     

    10

    %

     

     

    11

    %

     

     

    9

    %

    (1) Net loss and Adjusted EBITDA includes reduction in force costs totaling $5.6 million in the year ended December 31, 2024, and restructuring costs totaling $16.3 million in the year ended December 31, 2023.

    About Non-GAAP Financial Measures

    We believe that the use of Adjusted EBITDA and Adjusted EBITDA margin is helpful to investors in understanding and evaluating results of operations and useful measures for period-to-period comparisons of the company's business performance as they are metrics used by management in assessing the health of the company's business and operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this press release may not add due to rounding.

    Adjusted EBITDA

    We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, interest income, employer taxes related to employee transactions, other (income) expense net, which consists of foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.

    Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating performance, you should consider Adjusted EBITDA alongside other financial performance measures, including net income (loss) and other GAAP results.

    Adjusted EBITDA Margin

    Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss), net income (loss) margin, and other GAAP results.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20250227607042/en/

    Eventbrite Investor Relations

    [email protected]

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