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    Fiserv Reports Fourth Quarter and Full Year 2024 Results

    2/5/25 7:01:00 AM ET
    $FI
    Business Services
    Consumer Discretionary
    Get the next $FI alert in real time by email

    GAAP revenue growth of 7% both in the quarter and for the full year;

    GAAP EPS increased 13% in the quarter and 8% for the full year;

    Operating cash flow was $6.63 billion for the full year;

    Organic revenue growth of 13% in the quarter and 16% for the full year;

    Adjusted EPS increased 15% in the quarter and 17% for the full year;

    Free cash flow was $5.23 billion for the full year;

    Company expects 2025 organic revenue growth of 10% to 12%

    and adjusted EPS of $10.10 to $10.30, or growth of 15% to 17%

    Fiserv, Inc. (NYSE:FI), a leading global provider of payments and financial services technology solutions, today reported financial results for the fourth quarter and full year 2024.

    Fourth Quarter and Full Year 2024 GAAP Results

    GAAP revenue for the company increased 7% to $5.25 billion in the fourth quarter of 2024 compared to the prior year period, with 11% growth in the Merchant Solutions segment and 3% growth in the Financial Solutions segment. GAAP revenue for the company increased 7% to $20.46 billion for the full year 2024 compared to the prior year, with 10% growth in the Merchant Solutions segment and 4% growth in the Financial Solutions segment.

    GAAP earnings per share was $1.64 in the fourth quarter and $5.38 for the full year 2024, an increase of 13% and 8%, respectively, compared to the prior year periods. The full year 2024 included a $595 million non-cash impairment charge related to one of the company's equity method investments, as well as a $147 million non-cash settlement charge in the fourth quarter for terminated pension plans. The full year 2023 included a $172 million gain related to the sale of the company's financial reconciliation business.

    GAAP operating margin was 31.8% and 28.7% in the fourth quarter and full year 2024 compared to 29.4% and 26.3% in the fourth quarter and full year 2023. GAAP operating margin in the Merchant Solutions segment was 39.2% and 37.0% in the fourth quarter and full year 2024 compared to 37.7% and 34.1% in the fourth quarter and full year 2023. GAAP operating margin in the Financial Solutions segment was 51.7% and 47.3% in the fourth quarter and full year 2024 compared to 48.4% and 45.9% in the fourth quarter and full year 2023. Net cash provided by operating activities was $6.63 billion for the full year 2024.

    "Fiserv's track record of growth and consistency continued through 2024 — our fourth year in a row of double-digit organic revenue growth and 39th consecutive year of double-digit adjusted earnings per share growth," said Frank Bisignano, Chairman and Chief Executive Officer of Fiserv. "The strength and sustainability of Fiserv's performance is a testament to our unparalleled business model which generates high recurring revenue, strong incremental margin, and healthy free cash flow."

    Fourth Quarter and Full Year 2024 Non-GAAP Results and Additional Information

    • Adjusted revenue increased 7% to $4.90 billion in the fourth quarter and 7% to $19.12 billion for the full year 2024 compared to the prior year periods.
    • Organic revenue growth was 13% in the fourth quarter of 2024, led by 23% growth in the Merchant Solutions segment and 4% growth in the Financial Solutions segment.
    • Organic revenue growth was 16% for the full year 2024, led by 27% growth in the Merchant Solutions segment and 6% growth in the Financial Solutions segment.
    • Adjusted earnings per share increased 15% to $2.51 in the fourth quarter and 17% to $8.80 for the full year 2024 compared to the prior year periods.
    • Adjusted operating margin increased 180 basis points to 42.9% in the fourth quarter and 170 basis points to 39.4% for the full year 2024 compared to the prior year periods.
    • Adjusted operating margin increased 150 basis points to 39.2% in the Merchant Solutions segment and 320 basis points to 51.7% in the Financial Solutions segment in the fourth quarter of 2024, compared to the prior year period.
    • Adjusted operating margin increased 290 basis points to 37.0% in the Merchant Solutions segment and 130 basis points to 47.3% in the Financial Solutions segment for the full year 2024, compared to the prior year.
    • The company repurchased 6.1 million shares of common stock for $1.3 billion in the fourth quarter and 33.9 million shares of common stock for $5.5 billion in the full year 2024.
    • In January 2025, Fiserv was named one of Fortune® World's Most Admired Companies™, a recognition received by the company for 10 of the last 11 years.

    Outlook for 2025

    Fiserv expects organic revenue growth of 10% to 12% and adjusted earnings per share of $10.10 to $10.30, representing growth of 15% to 17%, for 2025.

    "We are confident in our ability to meet or beat the medium-term outlook provided at our November 2023 investor conference, as ongoing Merchant and Financial Solutions initiatives are having early success," said Bisignano. "Our 2025 guidance reflects a continuation of our product, client and distribution strategies and our commitment to operational excellence to drive outperformance."

    Segment Realignment

    The company realigned its reportable segments during the first quarter of 2024 to correspond with changes in its business designed to further enhance operational performance in the delivery of its integrated portfolio of products and solutions to its financial institution clients ("Segment Realignment"). The company's new reportable segments are Merchant Solutions and Financial Solutions. Segment results for the three months and full year ended December 31, 2023 have been recast to reflect the Segment Realignment.

    Earnings Conference Call

    The company will discuss its fourth quarter and full year 2024 results in a live webcast at 7 a.m. CT on Wednesday, February 5, 2025. The webcast, along with supplemental financial information, can be accessed on the investor relations section of the Fiserv website at investors.fiserv.com. A replay will be available approximately one hour after the conclusion of the live webcast.

    About Fiserv

    Fiserv, Inc. (NYSE:FI), a Fortune 500™ company, aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500® Index and one of Fortune® World's Most Admired Companies™. Visit fiserv.com and follow on social media for more information and the latest company news.

    Use of Non-GAAP Financial Measures

    In this news release, the company supplements its reporting of information determined in accordance with generally accepted accounting principles ("GAAP"), such as revenue, operating income, operating margin, net income attributable to Fiserv, diluted earnings per share and net cash provided by operating activities, with "adjusted revenue," "adjusted revenue growth," "organic revenue," "organic revenue growth," "adjusted operating income," "adjusted operating margin," "adjusted net income," "adjusted earnings per share," "adjusted earnings per share growth," and "free cash flow." Management believes that adjustments for certain non-cash or other items and the exclusion of certain pass-through revenue and expenses should enhance shareholders' ability to evaluate the company's performance, as such measures provide additional insights into the factors and trends affecting its business. Therefore, the company excludes these items from its GAAP financial measures to calculate these unaudited non-GAAP measures. The corresponding reconciliations of these unaudited non-GAAP financial measures to the most comparable GAAP measures are included in this news release, except for forward-looking measures where a reconciliation to the corresponding GAAP measures is not available due to the variability, complexity and limited visibility of the non-cash and other items described below that are excluded from the non-GAAP outlook measures. See page 15 for additional information regarding the company's forward-looking non-GAAP financial measures.

    Examples of non-cash or other items may include, but are not limited to, non-cash intangible asset amortization expense associated with acquisitions; non-cash impairment and terminated pension plan settlement charges; severance costs; merger and integration costs; gains or losses from the sale of businesses, certain assets or investments; and certain discrete tax benefits and expenses. The company excludes these items to more clearly focus on the factors management believes are pertinent to the company's operations, and management uses this information to make operating decisions, including the allocation of resources to the company's various businesses.

    The company adjusts its non-GAAP results to exclude amortization of acquisition-related intangible assets as such amounts are inconsistent in amount and frequency and are significantly impacted by the timing and/or size of acquisitions. Management believes that the adjustment of acquisition-related intangible asset amortization supplements GAAP information with a measure that can be used to assess the comparability of operating performance. Although the company excludes amortization from acquisition-related intangible assets from its non-GAAP expenses, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.

    Management believes organic revenue growth is useful because it presents revenue growth excluding the impact of foreign currency fluctuations, acquisitions, dispositions and the impact of the company's postage reimbursements. Management believes free cash flow is useful to measure the funds generated in a given period that are available for debt service requirements and strategic capital decisions. Management believes this supplemental information enhances shareholders' ability to evaluate and understand the company's core business performance.

    These unaudited non-GAAP measures may not be comparable to similarly titled measures reported by other companies and should be considered in addition to, and not as a substitute for, revenue, operating income, operating margin, net income attributable to Fiserv, diluted earnings per share and net cash provided by operating activities or any other amount determined in accordance with GAAP.

    Forward-Looking Statements

    This news release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding anticipated organic revenue growth, adjusted earnings per share, adjusted earnings per share growth and other statements regarding our future financial performance. Statements can generally be identified as forward-looking because they include words such as "believes," "anticipates," "expects," "could," "should," "confident," "likely," "plan," or words of similar meaning. Statements that describe the company's future plans, outlook, objectives or goals are also forward-looking statements.

    Forward-looking statements are subject to assumptions, risks and uncertainties that may cause actual results to differ materially from those contemplated by such forward-looking statements. The factors that could cause the company's actual results to differ materially include, among others, the following: the company's ability to compete effectively against new and existing competitors and to continue to introduce competitive new products and services on a timely, cost-effective basis; changes in customer demand for the company's products and services; the ability of the company's technology to keep pace with a rapidly evolving marketplace; the success of the company's merchant alliances, some of which are not controlled by the company; the impact of a security breach or operational failure in the company's business, including disruptions caused by other participants in the global financial system; losses due to chargebacks, refunds or returns as a result of fraud or the failure of the company's vendors and merchants to satisfy their obligations; changes in local, regional, national and international economic or political conditions, including those resulting from heightened inflation, rising interest rates, a recession, bank failures, or intensified international hostilities, and the impact they may have on the company and its employees, clients, vendors, supply chain, operations and sales; the effect of proposed and enacted legislative and regulatory actions affecting the company or the financial services industry as a whole; the company's ability to comply with government regulations and applicable card association and network rules; the protection and validity of intellectual property rights; the outcome of pending and future litigation and governmental proceedings; the company's ability to successfully identify, complete and integrate acquisitions, and to realize the anticipated benefits associated with the same; the impact of the company's strategic initiatives; the company's ability to attract and retain key personnel; volatility and disruptions in financial markets that may impact the company's ability to access preferred sources of financing and the terms on which the company is able to obtain financing or increase its costs of borrowing; adverse impacts from currency exchange rates or currency controls; changes in corporate tax and interest rates; and other factors included in "Risk Factors" in the company's Annual Report on Form 10-K for the year ended December 31, 2023, and in other documents that the company files with the Securities and Exchange Commission, which are available at http://www.sec.gov. You should consider these factors carefully in evaluating forward-looking statements and are cautioned not to place undue reliance on such statements. The company assumes no obligation to update any forward-looking statements, which speak only as of the date of this news release.

    Fiserv, Inc.

    Condensed Consolidated Statements of Income

    (In millions, except per share amounts, unaudited)

     

     

     

     

     

     

     

     

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

    2024

     

     

     

    2023

     

    Revenue

     

     

     

     

     

     

     

    Processing and services

    $

    4,260

     

     

    $

    4,025

     

     

    $

    16,637

     

     

    $

    15,630

     

    Product

     

    991

     

     

     

    892

     

     

     

    3,819

     

     

     

    3,463

     

    Total revenue

     

    5,251

     

     

     

    4,917

     

     

     

    20,456

     

     

     

    19,093

     

     

     

     

     

     

     

     

     

    Expenses

     

     

     

     

     

     

     

    Cost of processing and services

     

    1,320

     

     

     

    1,265

     

     

     

    5,363

     

     

     

    5,332

     

    Cost of product

     

    699

     

     

     

    577

     

     

     

    2,650

     

     

     

    2,338

     

    Selling, general and administrative

     

    1,564

     

     

     

    1,624

     

     

     

    6,564

     

     

     

    6,576

     

    Net (gain) loss on sale of businesses and other assets

     

    —

     

     

     

    5

     

     

     

    —

     

     

     

    (167

    )

    Total expenses

     

    3,583

     

     

     

    3,471

     

     

     

    14,577

     

     

     

    14,079

     

     

     

     

     

     

     

     

     

    Operating income

     

    1,668

     

     

     

    1,446

     

     

     

    5,879

     

     

     

    5,014

     

    Interest expense, net

     

    (323

    )

     

     

    (284

    )

     

     

    (1,195

    )

     

     

    (976

    )

    Other expense, net

     

    (161

    )

     

     

    (59

    )

     

     

    (178

    )

     

     

    (140

    )

     

     

     

     

     

     

     

     

    Income before income taxes and loss from investments in unconsolidated affiliates

     

    1,184

     

     

     

    1,103

     

     

     

    4,506

     

     

     

    3,898

     

    Income tax provision

     

    (193

    )

     

     

    (210

    )

     

     

    (641

    )

     

     

    (754

    )

    Loss from investments in unconsolidated affiliates

     

    (43

    )

     

     

    (4

    )

     

     

    (685

    )

     

     

    (15

    )

     

     

     

     

     

     

     

     

    Net income

     

    948

     

     

     

    889

     

     

     

    3,180

     

     

     

    3,129

     

    Less: net income attributable to noncontrolling interests

     

    10

     

     

     

    19

     

     

     

    49

     

     

     

    61

     

     

     

     

     

     

     

     

     

    Net income attributable to Fiserv

    $

    938

     

     

    $

    870

     

     

    $

    3,131

     

     

    $

    3,068

     

     

     

     

     

     

     

     

     

    GAAP earnings per share attributable to Fiserv – diluted

    $

    1.64

     

     

    $

    1.45

     

     

    $

    5.38

     

     

    $

    4.98

     

     

     

     

     

     

     

     

     

    Diluted shares used in computing earnings per share attributable to Fiserv

     

    571.4

     

     

     

    602.7

     

     

     

    582.1

     

     

     

    615.9

     

     

     

     

     

     

     

     

     

    Earnings per share is calculated using actual, unrounded amounts.

    Fiserv, Inc.

    Reconciliation of GAAP to

    Adjusted Net Income and Adjusted Earnings Per Share

    (In millions, except per share amounts, unaudited)

     

     

     

     

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

    2024

     

     

     

    2023

     

     

     

     

     

     

     

     

     

    GAAP net income attributable to Fiserv

    $

    938

     

     

    $

    870

     

     

    $

    3,131

     

     

    $

    3,068

     

    Adjustments:

     

     

     

     

     

     

     

    Merger and integration costs 1

     

    22

     

     

     

    38

     

     

     

    81

     

     

     

    158

     

    Severance costs

     

    80

     

     

     

    22

     

     

     

    157

     

     

     

    74

     

    Amortization of acquisition-related intangible assets 2

     

    335

     

     

     

    378

     

     

     

    1,420

     

     

     

    1,623

     

    Non wholly-owned entity activities 3

     

    22

     

     

     

    31

     

     

     

    100

     

     

     

    133

     

    Impairment of equity method investments 4

     

    25

     

     

     

    —

     

     

     

    635

     

     

     

    —

     

    Non-cash settlement charge for terminated pension plans 5

     

    147

     

     

     

    —

     

     

     

    147

     

     

     

    —

     

    Net (gain) loss on sale of businesses and other assets 6

     

    —

     

     

     

    5

     

     

     

    —

     

     

     

    (167

    )

    Canadian tax law change 7

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    27

     

    Tax impact of adjustments 8

     

    (132

    )

     

     

    (94

    )

     

     

    (548

    )

     

     

    (355

    )

    Argentine Peso devaluation 9

     

    —

     

     

     

    71

     

     

     

    —

     

     

     

    71

     

    Adjusted net income

    $

    1,437

     

     

    $

    1,321

     

     

    $

    5,123

     

     

    $

    4,632

     

     

     

     

     

     

     

     

     

    GAAP earnings per share attributable to Fiserv - diluted

    $

    1.64

     

     

    $

    1.45

     

     

    $

    5.38

     

     

    $

    4.98

     

    Adjustments – net of income taxes:

     

     

     

     

     

     

     

    Merger and integration costs 1

     

    0.03

     

     

     

    0.05

     

     

     

    0.11

     

     

     

    0.21

     

    Severance costs

     

    0.11

     

     

     

    0.03

     

     

     

    0.22

     

     

     

    0.10

     

    Amortization of acquisition-related intangible assets 2

     

    0.47

     

     

     

    0.50

     

     

     

    1.95

     

     

     

    2.11

     

    Non wholly-owned entity activities 3

     

    0.03

     

     

     

    0.04

     

     

     

    0.14

     

     

     

    0.17

     

    Impairment of equity method investments 4

     

    0.07

     

     

     

    —

     

     

     

    0.85

     

     

     

    —

     

    Non-cash settlement charge for terminated pension plans 5

     

    0.16

     

     

     

    —

     

     

     

    0.16

     

     

     

    —

     

    Net (gain) loss on sale of businesses and other assets 6

     

    —

     

     

     

    0.01

     

     

     

    —

     

     

     

    (0.19

    )

    Canadian tax law change 7

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    0.04

     

    Argentine Peso devaluation 9

     

    —

     

     

     

    0.12

     

     

     

    —

     

     

     

    0.12

     

    Adjusted earnings per share

    $

    2.51

     

     

    $

    2.19

     

     

    $

    8.80

     

     

    $

    7.52

     

     

     

     

     

     

     

     

     

    GAAP earnings per share attributable to Fiserv growth

     

    13

    %

     

     

     

     

    8

    %

     

     

    Adjusted earnings per share growth

     

    15

    %

     

     

     

     

    17

    %

     

     

    See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

    Earnings per share is calculated using actual, unrounded amounts.

     
    1

    Represents acquisition and related integration costs incurred in connection with acquisitions. Merger and integration costs associated with integration activities for the full year 2024 primarily include $23 million of third-party professional service fees, $22 million of share-based compensation, and $14 million related to a legal settlement. Merger and integration costs associated with integration activities for the full year 2023 primarily include $70 million of third-party professional service fees and $35 million of share-based compensation.

    2

    Represents amortization of intangible assets acquired through acquisition, including customer relationships, software/technology and trade names. This adjustment does not exclude the amortization of other intangible assets such as contract costs (sales commissions and deferred conversion costs), capitalized and purchased software, financing costs and debt discounts. See additional information on page 14 for an analysis of the company's amortization expense.

    3

    Represents the company's share of amortization of acquisition-related intangible assets at its unconsolidated affiliates, as well as the minority interest share of amortization of acquisition-related intangible assets at its subsidiaries in which the company holds a controlling financial interest.

    4

    Represents a non-cash impairment of certain equity method investments during 2024, primarily related to the company's Wells Fargo Merchant Services joint venture, recorded within loss from investments in unconsolidated affiliates in the consolidated statement of income.

    5

    Represents a non-cash settlement charge associated with the terminations of the company's defined benefit pension plans in the United Kingdom and United States. Settlements of the terminated plans were completed in the fourth quarter of 2024.

    6

    Represents a net gain for the full year primarily associated with the sale of the company's financial reconciliation business during 2023.

    7

    Represents the impact of a multi-year retroactive Canadian tax law change, enacted in June 2023, related to the Goods and Services Tax / Harmonized Sales Tax (GST/HST) treatment of payment card services.

    8

    The tax impact of adjustments is calculated using a tax rate of 20% for both the full year 2024 and 2023, which approximates the company's annual effective tax rate, exclusive of actual tax impacts of an aggregate $196 million benefit associated with the impairment of certain equity method investments and the settlement charge for terminated pension plans during 2024, and a $48 million provision associated with the net gain on sale of businesses during 2023.

    9

    On December 12, 2023, the Argentina government announced economic reforms, including a significant devaluation of the Argentine Peso. This adjustment represents the corresponding one-day foreign currency exchange loss from the remeasurement of the company's Argentina subsidiary's monetary assets and liabilities in Argentina's highly inflationary economy.

    Fiserv, Inc.

    Financial Results by Segment

    (In millions, unaudited)

     

     

     

     

     

     

     

     

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

    2024

     

     

     

    2023

     

    Total Company

     

     

     

     

     

     

     

    Revenue

    $

    5,251

     

     

    $

    4,917

     

     

    $

    20,456

     

     

    $

    19,093

     

    Adjustments:

     

     

     

     

     

     

     

    Postage reimbursements

     

    (349

    )

     

     

    (320

    )

     

     

    (1,333

    )

     

     

    (1,247

    )

    Deferred revenue purchase accounting adjustments

     

    —

     

     

     

    3

     

     

     

    —

     

     

     

    19

     

    Adjusted revenue

    $

    4,902

     

     

    $

    4,600

     

     

    $

    19,123

     

     

    $

    17,865

     

     

     

     

     

     

     

     

     

    Operating income

    $

    1,668

     

     

    $

    1,446

     

     

    $

    5,879

     

     

    $

    5,014

     

    Adjustments:

     

     

     

     

     

     

     

    Merger and integration costs 1

     

    22

     

     

     

    38

     

     

     

    81

     

     

     

    158

     

    Severance costs

     

    80

     

     

     

    22

     

     

     

    157

     

     

     

    74

     

    Amortization of acquisition-related intangible assets

     

    335

     

     

     

    378

     

     

     

    1,420

     

     

     

    1,623

     

    Net (gain) loss on sale of businesses and other assets

     

    —

     

     

     

    5

     

     

     

    —

     

     

     

    (167

    )

    Canadian tax law change

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    27

     

    Adjusted operating income

    $

    2,105

     

     

    $

    1,889

     

     

    $

    7,537

     

     

    $

    6,729

     

     

     

     

     

     

     

     

     

    Operating margin

     

    31.8

    %

     

     

    29.4

    %

     

     

    28.7

    %

     

     

    26.3

    %

    Adjusted operating margin

     

    42.9

    %

     

     

    41.1

    %

     

     

    39.4

    %

     

     

    37.7

    %

     

     

     

     

     

     

     

     

    Merchant Solutions ("Merchant") 2

     

     

     

     

     

     

     

    Revenue

    $

    2,499

     

     

    $

    2,261

     

     

    $

    9,631

     

     

    $

    8,722

     

     

     

     

     

     

     

     

     

    Operating income

    $

    979

     

     

    $

    851

     

     

    $

    3,561

     

     

    $

    2,974

     

     

     

     

     

     

     

     

     

    Operating margin

     

    39.2

    %

     

     

    37.7

    %

     

     

    37.0

    %

     

     

    34.1

    %

     

     

     

     

     

     

     

     

    Financial Solutions ("Financial")

     

     

     

     

     

     

     

    Revenue

    $

    2,401

     

     

    $

    2,331

     

     

    $

    9,477

     

     

    $

    9,101

     

    Adjustments:

     

     

     

     

     

     

     

    Deferred revenue purchase accounting adjustments

     

    —

     

     

     

    3

     

     

     

    —

     

     

     

    19

     

    Adjusted revenue

    $

    2,401

     

     

    $

    2,334

     

     

    $

    9,477

     

     

    $

    9,120

     

     

     

     

     

     

     

     

     

    Operating income

    $

    1,241

     

     

    $

    1,128

     

     

    $

    4,485

     

     

    $

    4,178

     

    Adjustments:

     

     

     

     

     

     

     

    Deferred revenue purchase accounting adjustments

     

    —

     

     

     

    3

     

     

     

    —

     

     

     

    19

     

    Adjusted operating income

    $

    1,241

     

     

    $

    1,131

     

     

    $

    4,485

     

     

    $

    4,197

     

     

     

     

     

     

     

     

     

    Operating margin

     

    51.7

    %

     

     

    48.4

    %

     

     

    47.3

    %

     

     

    45.9

    %

    Adjusted operating margin

     

    51.7

    %

     

     

    48.5

    %

     

     

    47.3

    %

     

     

    46.0

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Fiserv, Inc.

    Financial Results by Segment (cont.)

    (In millions, unaudited)

     

     

     

     

     

     

     

     

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

    2024

     

     

     

    2023

     

    Corporate and Other

     

     

     

     

     

     

     

    Revenue

    $

    351

     

     

    $

    325

     

     

    $

    1,348

     

     

    $

    1,270

     

    Adjustments:

     

     

     

     

     

     

     

    Postage reimbursements

     

    (349

    )

     

     

    (320

    )

     

     

    (1,333

    )

     

     

    (1,247

    )

    Adjusted revenue

    $

    2

     

     

    $

    5

     

     

    $

    15

     

     

    $

    23

     

     

     

     

     

     

     

     

     

    Operating loss

    $

    (552

    )

     

    $

    (533

    )

     

    $

    (2,167

    )

     

    $

    (2,138

    )

    Adjustments:

     

     

     

     

     

     

     

    Merger and integration costs

     

    22

     

     

     

    35

     

     

     

    81

     

     

     

    139

     

    Severance costs

     

    80

     

     

     

    22

     

     

     

    157

     

     

     

    74

     

    Amortization of acquisition-related intangible assets

     

    335

     

     

     

    378

     

     

     

    1,420

     

     

     

    1,623

     

    Net (gain) loss on sale of businesses and other assets

     

    —

     

     

     

    5

     

     

     

    —

     

     

     

    (167

    )

    Canadian tax law change

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    27

     

    Adjusted operating loss

    $

    (115

    )

     

    $

    (93

    )

     

    $

    (509

    )

     

    $

    (442

    )

     

     

     

     

     

     

     

     

    See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

    Operating margin percentages are calculated using actual, unrounded amounts.

     
    1

    Includes deferred revenue purchase accounting adjustments within the Financial segment related to the 2019 acquisition of First Data Corporation. Adjustments for this residual activity concluded as of December 31, 2023.

    2

    For all periods presented in the Merchant segment, there were no adjustments to GAAP measures presented and thus the adjusted measures are equal to the GAAP measures presented.

    Fiserv, Inc.

    Condensed Consolidated Statements of Cash Flows

    (In millions, unaudited)

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

    Cash flows from operating activities

     

     

     

    Net income

    $

    3,180

     

     

    $

    3,129

     

    Adjustments to reconcile net income to net cash provided by operating activities:

     

     

     

    Depreciation and other amortization

     

    1,672

     

     

     

    1,479

     

    Amortization of acquisition-related intangible assets

     

    1,423

     

     

     

    1,642

     

    Amortization of financing costs and debt discounts

     

    43

     

     

     

    41

     

    Share-based compensation

     

    367

     

     

     

    342

     

    Deferred income taxes

     

    (662

    )

     

     

    (511

    )

    Net gain on sale of businesses and other assets

     

    —

     

     

     

    (167

    )

    Loss from investments in unconsolidated affiliates

     

    685

     

     

     

    15

     

    Distributions from unconsolidated affiliates

     

    39

     

     

     

    55

     

    Non-cash settlement charge for terminated pension plans

     

    147

     

     

     

    —

     

    Non-cash foreign currency exchange loss

     

    92

     

     

     

    76

     

    Other operating activities

     

    (17

    )

     

     

    (27

    )

    Changes in assets and liabilities, net of effects from acquisitions and dispositions:

     

     

     

    Trade accounts receivable

     

    (169

    )

     

     

    23

     

    Prepaid expenses and other assets

     

    (398

    )

     

     

    (790

    )

    Contract costs

     

    (267

    )

     

     

    (246

    )

    Accounts payable and other liabilities

     

    426

     

     

     

    (54

    )

    Contract liabilities

     

    70

     

     

     

    155

     

    Net cash provided by operating activities

     

    6,631

     

     

     

    5,162

     

     

     

     

     

    Cash flows from investing activities

     

     

     

    Capital expenditures, including capitalized software and other intangibles

     

    (1,569

    )

     

     

    (1,388

    )

    Net proceeds from sale of businesses and other assets

     

    —

     

     

     

    234

     

    Merchant cash advances, net

     

    (801

    )

     

     

    —

     

    Payments for acquisitions of businesses, net of cash acquired

     

    —

     

     

     

    (13

    )

    Distributions from unconsolidated affiliates

     

    60

     

     

     

    136

     

    Purchases of investments

     

    (155

    )

     

     

    (39

    )

    Proceeds from sale of investments

     

    61

     

     

     

    5

     

    Other investing activities

     

    —

     

     

     

    (3

    )

    Net cash used in investing activities

     

    (2,404

    )

     

     

    (1,068

    )

     

     

     

     

    Cash flows from financing activities

     

     

     

    Debt proceeds

     

    6,783

     

     

     

    5,567

     

    Debt repayments

     

    (5,396

    )

     

     

    (3,015

    )

    Net borrowings from (repayments of) commercial paper and short-term borrowings

     

    278

     

     

     

    (1,456

    )

    Payments of debt financing costs

     

    (28

    )

     

     

    (38

    )

    Proceeds from issuance of treasury stock

     

    97

     

     

     

    101

     

    Purchases of treasury stock, including employee shares withheld for tax obligations

     

    (5,837

    )

     

     

    (4,827

    )

    Settlement activity, net

     

    —

     

     

     

    (527

    )

    Distributions paid to noncontrolling interests and redeemable noncontrolling interest

     

    (55

    )

     

     

    (34

    )

    Payment to acquire noncontrolling interest of consolidated subsidiary

     

    —

     

     

     

    (56

    )

    Payments of acquisition-related contingent consideration

     

    (3

    )

     

     

    (35

    )

    Other financing activities

     

    (4

    )

     

     

    (36

    )

    Net cash used in financing activities

     

    (4,165

    )

     

     

    (4,356

    )

    Effect of exchange rate changes on cash and cash equivalents

     

    (32

    )

     

     

    33

     

    Net change in cash and cash equivalents

     

    30

     

     

     

    (229

    )

    Cash and cash equivalents, beginning balance

     

    2,963

     

     

     

    3,192

     

    Cash and cash equivalents, ending balance

    $

    2,993

     

     

    $

    2,963

     

    Fiserv, Inc.

    Condensed Consolidated Balance Sheets

    (In millions, unaudited)

     

     

     

     

     

    December 31,

     

     

    2024

     

     

    2023

    Assets

     

     

     

    Cash and cash equivalents

    $

    1,236

     

    $

    1,204

    Trade accounts receivable – net

     

    3,725

     

     

    3,582

    Prepaid expenses and other current assets

     

    3,087

     

     

    2,344

    Settlement assets

     

    15,429

     

     

    27,681

    Total current assets

     

    23,477

     

     

    34,811

     

     

     

     

    Property and equipment – net

     

    2,374

     

     

    2,161

    Customer relationships – net

     

    5,868

     

     

    7,075

    Other intangible assets – net

     

    4,072

     

     

    4,135

    Goodwill

     

    36,584

     

     

    37,205

    Contract costs – net

     

    996

     

     

    968

    Investments in unconsolidated affiliates

     

    1,506

     

     

    2,262

    Other long-term assets

     

    2,299

     

     

    2,273

    Total assets

    $

    77,176

     

    $

    90,890

     

     

     

     

    Liabilities and Equity

     

     

     

    Accounts payable and other current liabilities

    $

    4,799

     

    $

    4,355

    Short-term and current maturities of long-term debt

     

    1,110

     

     

    755

    Contract liabilities

     

    819

     

     

    761

    Settlement obligations

     

    15,429

     

     

    27,681

    Total current liabilities

     

    22,157

     

     

    33,552

     

     

     

     

    Long-term debt

     

    23,730

     

     

    22,363

    Deferred income taxes

     

    2,477

     

     

    3,078

    Long-term contract liabilities

     

    263

     

     

    250

    Other long-term liabilities

     

    863

     

     

    978

    Total liabilities

     

    49,490

     

     

    60,221

     

     

     

     

    Redeemable noncontrolling interest

     

    —

     

     

    161

     

     

     

     

    Fiserv shareholders' equity

     

    27,068

     

     

    29,857

    Noncontrolling interests

     

    618

     

     

    651

    Total equity

     

    27,686

     

     

    30,508

    Total liabilities and equity

    $

    77,176

     

    $

    90,890

     

     

     

     

    Fiserv, Inc.

    Selected Non-GAAP Financial Measures and Additional Information

    (In millions, unaudited)

     

    Organic Revenue Growth 1

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

    Growth

     

     

    2024

     

     

     

    2023

     

     

    Growth

     

     

     

     

     

     

     

     

     

     

     

     

     

    Total Company

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted revenue

     

    $

    4,902

     

     

    $

    4,600

     

     

     

     

    $

    19,123

     

     

    $

    17,865

     

     

     

    Currency impact 2

     

     

    294

     

     

     

    —

     

     

     

     

     

    1,621

     

     

     

    —

     

     

     

    Acquisition adjustments

     

     

    (1

    )

     

     

    —

     

     

     

     

     

    (10

    )

     

     

    —

     

     

     

    Divestiture adjustments

     

     

    (2

    )

     

     

    (5

    )

     

     

     

     

    (15

    )

     

     

    (46

    )

     

     

    Organic revenue

     

    $

    5,193

     

     

    $

    4,595

     

     

    13

    %

     

    $

    20,719

     

     

    $

    17,819

     

     

    16

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    Merchant

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted revenue

     

    $

    2,499

     

     

    $

    2,261

     

     

     

     

    $

    9,631

     

     

    $

    8,722

     

     

     

    Currency impact 2

     

     

    274

     

     

     

    —

     

     

     

     

     

    1,499

     

     

     

    —

     

     

     

    Acquisition adjustments

     

     

    (1

    )

     

     

    —

     

     

     

     

     

    (10

    )

     

     

    —

     

     

     

    Organic revenue

     

    $

    2,772

     

     

    $

    2,261

     

     

    23

    %

     

    $

    11,120

     

     

    $

    8,722

     

     

    27

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    Financial

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted revenue

     

    $

    2,401

     

     

    $

    2,334

     

     

     

     

    $

    9,477

     

     

    $

    9,120

     

     

     

    Currency impact 2

     

     

    20

     

     

     

    —

     

     

     

     

     

    122

     

     

     

    —

     

     

     

    Divestiture adjustments

     

     

    —

     

     

     

    —

     

     

     

     

     

    —

     

     

     

    (23

    )

     

     

    Organic revenue

     

    $

    2,421

     

     

    $

    2,334

     

     

    4

    %

     

    $

    9,599

     

     

    $

    9,097

     

     

    6

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    Corporate and Other

     

     

     

     

     

     

     

     

     

     

     

     

    Adjusted revenue

     

    $

    2

     

     

    $

    5

     

     

     

     

    $

    15

     

     

    $

    23

     

     

     

    Divestiture adjustments

     

     

    (2

    )

     

     

    (5

    )

     

     

     

     

    (15

    )

     

     

    (23

    )

     

     

    Organic revenue

     

    $

    —

     

     

    $

    —

     

     

     

     

    $

    —

     

     

    $

    —

     

     

     

    See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

    Organic revenue growth is calculated using actual, unrounded amounts.

     
    1  

    Organic revenue growth is measured as the change in adjusted revenue (see pages 9-10) for the current period excluding the impact of foreign currency fluctuations and revenue attributable to acquisitions and dispositions, divided by adjusted revenue from the prior period excluding revenue attributable to dispositions.

    2  

    Currency impact is measured as the increase or decrease in adjusted revenue for the current period by applying prior period foreign currency exchange rates to present a constant currency comparison to prior periods.

    Fiserv, Inc.

    Selected Non-GAAP Financial Measures and Additional Information (cont.)

    (In millions, unaudited)

     

    Free Cash Flow

     

    Year Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

     

     

     

    Net cash provided by operating activities

     

    $

    6,631

     

     

    $

    5,162

     

    Capital expenditures

     

     

    (1,569

    )

     

     

    (1,388

    )

    Adjustments:

     

     

     

     

    Distributions paid to noncontrolling interests and redeemable noncontrolling interest

     

     

    (55

    )

     

     

    (34

    )

    Distributions from unconsolidated affiliates included in cash flows from investing activities

     

     

    60

     

     

     

    136

     

    Severance, merger and integration payments

     

     

    179

     

     

     

    169

     

    Tax payments on adjustments

     

     

    (36

    )

     

     

    (34

    )

    Other

     

     

    23

     

     

     

    5

     

    Free cash flow

     

    $

    5,233

     

     

    $

    4,016

     

    Total Amortization 1

     

    Three Months Ended

    December 31,

     

    Year Ended

    December 31,

     

     

    2024

     

     

    2023

     

     

    2024

     

     

    2023

     

     

     

     

     

     

     

     

     

    Acquisition-related intangible assets

     

    $

    334

     

    $

    381

     

    $

    1,423

     

    $

    1,642

    Capitalized software and other intangibles

     

     

    167

     

     

    133

     

     

    631

     

     

    493

    Purchased software

     

     

    57

     

     

    58

     

     

    232

     

     

    225

    Financing costs and debt discounts

     

     

    10

     

     

    11

     

     

    43

     

     

    41

    Sales commissions

     

     

    29

     

     

    27

     

     

    113

     

     

    110

    Deferred conversion costs

     

     

    26

     

     

    24

     

     

    108

     

     

    85

    Total amortization

     

    $

    623

     

    $

    634

     

    $

    2,550

     

    $

    2,596

    See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

     
    1  

    The company adjusts its non-GAAP results to exclude amortization of acquisition-related intangible assets as such amounts are inconsistent in amount and frequency and are significantly impacted by the timing and/or size of acquisitions. Management believes that the adjustment of acquisition-related intangible asset amortization supplements the GAAP information with a measure that can be used to assess the comparability of operating performance. Although the company excludes amortization from acquisition-related intangible assets from its non-GAAP expenses, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation. Amortization of intangible assets that relate to past acquisitions will recur in future periods until such intangible assets have been fully amortized. Any future acquisitions may result in the amortization of additional intangible assets.

    Fiserv, Inc.

    Full Year Forward-Looking Non-GAAP Financial Measures

    Reconciliations of unaudited non-GAAP financial measures to the most comparable GAAP measures are included in this news release, except for forward-looking measures where a reconciliation to the corresponding GAAP measures is not available due to the variability, complexity and limited visibility of these items that are excluded from the non-GAAP outlook measures. The company's forward-looking non-GAAP financial measures for 2025, including organic revenue growth, adjusted earnings per share and adjusted earnings per share growth, are designed to enhance shareholders' ability to evaluate the company's performance by excluding certain items to focus on factors and trends affecting its business.

    Organic Revenue Growth - The company's organic revenue growth outlook for 2025 excludes the impact of foreign currency fluctuations, acquisitions, dispositions and the impact of the company's postage reimbursements. The currency impact is measured as the increase or decrease in the expected adjusted revenue for the period by applying prior period foreign currency exchange rates to present a constant currency comparison to prior periods.

     

    Growth

    2025 Revenue

    9% - 11%

    Postage reimbursements

    (0.5)%

    2025 Adjusted revenue

    8.5% - 10.5%

     

     

    Currency impact

    1.5%

    Acquisition adjustments

    —%

    Divestiture adjustments

    —%

    2025 Organic revenue

    10% - 12%

    Adjusted Earnings Per Share - The company's adjusted earnings per share outlook for 2025 excludes certain non-cash or other items such as non-cash intangible asset amortization expense associated with acquisitions; non-cash impairment charges; merger and integration costs; severance costs; gains or losses from the sale of businesses, certain assets and investments; and certain discrete tax benefits and expenses. The company estimates that amortization expense in 2025 with respect to acquired intangible assets will decrease approximately 10% compared to the amount incurred in 2024.

    Other adjustments to the company's financial measures that were incurred in 2024 are presented in this news release; however, they are not necessarily indicative of adjustments that may be incurred throughout 2025 or beyond. Estimates of these impacts and adjustments on a forward-looking basis are not available due to the variability, complexity and limited visibility of these items.

    FI-G

    View source version on businesswire.com: https://www.businesswire.com/news/home/20250205957861/en/

    Media Relations:

    Sophia Marshall

    Senior Vice President, Communications

    Fiserv, Inc.

    470-351-9908

    [email protected]

    Investor Relations:

    Julie Chariell

    Senior Vice President, Investor Relations

    Fiserv, Inc.

    212-515-0278

    [email protected]

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