Human engineers collaborate with GenAI agents for speed and precision while complying with data protection and ethical use regulations, ISG Provider Lens® report says
Enterprises in Germany are augmenting application development with AI, embracing a model that unites innovation, compliance and precision engineering, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AI-driven ADM Services report for Germany finds that GenAI implementations have advanced from exploration to execution, redefining how enterprises approach application development and management (ADM). German enterprises, especially in manufacturing, automotive, healthcare and the public sector, are using AI agents throughout development to improve productivity, quality and compliance. They are developing AI pipelines using internal data artifacts, including source code repositories, test logs and domain-specific compliance rules. These artifacts serve as inputs for GenAI agents that automate or augment tasks traditionally executed by human developers, testers and operations managers.
"Enterprises in Germany are placing greater emphasis on the ethical use of AI, which is now a critical element of service delivery," said Matthias Paletta, director at ISG. "They seek providers that can adapt GenAI systems to comply with regulatory requirements, including data protection principles."
Cloud migration and hybrid architectures are central to Germany's ADM evolution, ISG says. As Europe's largest cloud market, the country continues to balance modernization with data sovereignty requirements. Enterprises are investing in cloud-native and containerized applications that interoperate with on-premises systems, particularly in regulated industries. The focus on interoperability, scalability and performance is driving the widespread adoption of new development practices.
The pace of GenAI adoption and application modernization in Germany varies among industries and technologies, the report says. Mobile application development and public sector digitalization are among the major trends. As part of its digital agenda, the government is expanding e-government platforms and accessible systems in education, city services and federal administration, emphasizing usability, security and data localization. Simultaneously, mobile development continues to thrive, as B2B and B2C enterprises invest in cross-platform apps. These apps deliver personalized experiences and integrate digital payments, health data and supply chain functionality.
Healthcare digitalization is creating significant demand for regulated application development, ISG says. Following Germany's 2019 law enabling doctors to prescribe digital health apps, healthcare companies have sought providers that can help them build applications for remote monitoring, digital therapeutics and AI-assisted diagnostics. These applications must meet stringent performance and privacy benchmarks, opening new avenues for development specialists skilled in medical informatics and data privacy.
"Across the broader market, there is a noticeable gap in GenAI maturity among sectors, with manufacturing and healthcare leading," said Oliver Nickels, lead author of the report. "Integrating GenAI into fragmented toolchains remains a challenge for many midsize German enterprises."
The report also explores other trends in AI-driven application services in Germany, including the integration of security features such as zero trust architectures and the ongoing challenge of talent shortages in software engineering, DevOps and AI.
For more insights into the ADM-related challenges faced by enterprises in Germany, along with ISG's advice for addressing them, see the ISG Provider Lens® Focal Points briefing here.
The 2025 ISG Provider Lens® AI-driven ADM Services report for Germany evaluates the capabilities of 26 providers across one quadrant: Application Development Projects.
The report names adesso SE, Allgeier, Computacenter, DATAGROUP, Deutsche Telekom MMS, Materna and msg systems as Leaders in the quadrant.
In addition, Coforge is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in the quadrant.
In the area of customer experience, LTIMindtree is named the global ISG CX Star Performer for 2025 among AI-driven ADM service providers. LTIMindtree earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.
The 2025 ISG Provider Lens® AI-driven ADM Services report for Germany is available to subscribers or for one-time purchase on this webpage.
About ISG Provider Lens® Research
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
About ISG
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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Matthias Longo, for ISG
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