Kimball Electronics Wins Highest Customer Ratings in Seven Categories of CIRCUITS ASSEMBLY'S 2025 Service Excellence Awards
Kimball Electronics, Inc. (NASDAQ:KE) was honored for achieving the Highest Overall Customer Ratings in seven categories of CIRCUITS ASSEMBLY'S 2025 Service Excellence Awards: Dependability/Timely Delivery, Manufacturing Quality, Responsiveness, Technology, Value for the Price, Flexibility, and Overall Satisfaction.
CIRCUITS ASSEMBLY, a leading industry publication covering the mixed-technology electronics assembly marketplace, recognized companies that received the highest customer service ratings, as judged by their own customers. The awards were recently presented during a ceremony at the Surface Mount Technology Association (SMTA) International Conference. The awards are presented to outstanding Electronics Manufacturing Services (EMS) providers, as well as to suppliers of electronics assembly equipment, materials, and software.
The results, based solely on direct customer input, are an indication of outstanding achievement in service excellence. Customers of the participants rated EMS providers in seven service categories: Dependability/Timely Delivery, Manufacturing Quality, Responsiveness, Technology, Value for the Price, Flexibility, and Overall Satisfaction. Kimball Electronics was honored for achieving the highest customer ratings in all seven service categories for EMS companies with annual sales over $500 million.
Ric Phillips, the CEO of Kimball Electronics, expressed his pride in the team's unwavering commitment to fostering long-term relationships with all customers, whether they are new or have been partners for many years. Phillips emphasized, "Being honored across all seven Service Excellence categories is a true testament to the impact of our work. Customers value the partnership that comes from a team united by shared purpose and principles." He credited the hard work and commitment of the global Kimball Electronics team for enabling continuous improvement and providing service excellence to their customers.
"We're grateful to our customers for choosing Kimball Electronics as their trusted partner. Our commitment to outstanding service continues to strengthen long-term relationships. Congratulations to our global team for living our guiding principles and consistently exceeding expectations," stated Kathy Thomson, Chief Commercial Officer of Kimball Electronics.
Kimball Electronics has participated in the Service Excellence Awards for the past twelve consecutive years, winning awards for excellence each year of participation. They were awarded in multiple categories in 2015, 2016, 2017, 2019, and 2023. Kimball Electronics won the award for Highest Overall Customer Rating in 2014, 2018, 2020, and 2021. In 2022, 2024, and now in 2025, Kimball Electronics received top honors in all seven award categories. This is the 33rd year CIRCUITS ASSEMBLY has sponsored the awards program.
About Kimball Electronics, Inc.
Kimball Electronics is a global, multifaceted manufacturer offering Electronics Manufacturing Services (EMS) and Contract Manufacturing Organization (CMO) solutions to customers around the world. From our operations in the United States, China, Mexico, Poland, Romania, and Thailand, our teams are proud to provide manufacturing services for a variety of industries. Recognized for a reputation of excellence, we are committed to a high-performance culture that values quality, reliability, value, speed, and ethical behavior. Kimball Electronics, Inc. (NASDAQ:KE) is headquartered in Jasper, Indiana.
To learn more about Kimball Electronics, visit www.kimballelectronics.com.
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Mary Leah Siegel
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