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    LightInTheBox Reports Third Quarter 2023 Financial Results

    11/28/23 6:00:00 AM ET
    $LITB
    Catalog/Specialty Distribution
    Consumer Discretionary
    Get the next $LITB alert in real time by email

    SINGAPORE, Nov. 28, 2023 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), an apparel e-commerce retailer that ships products to consumers worldwide, today announced its unaudited financial results for the third quarter ended September 30, 2023.

    Third Quarter and First Nine Months 2023 Financial Highlights









    Three Months Ended





    Year-over-





    Nine Months Ended





    Year-over-



    In millions,



    September 30,





    September 30,





    Year %





    September 30,





    September 30,





    Year %



    except percentages



    2022





    2023





    Change





    2022





    2023





    Change



    Total revenues



    $

    121.0





    $

    154.3







    27.5

    %



    $

    347.2





    $

    493.9



    42.3

    %



    - Apparel sales



    $

    99.6





    $

    127.3







    27.8

    %



    $

    275.6





    $

    409.7



    48.7

    %



















































    Apparel sales/total

       revenues





    82.3

    %





    82.5

    %





    0.2

    ppts





    79.4

    %





    83.0

    %

    3.6

    ppts



    Gross margin





    57.9

    %





    59.5

    %





    1.6

    ppts





    54.9

    %





    57.6

    %

    2.7

    ppts



    Net (loss) / income



    $

    (0.4)





    $

    0.1













    $

    (8.3)





    $

    (5.3)









    Adjusted EBITDA



    $

    0.4





    $

    0.8













    $

    (5.7)





    $

    (3.0)





















































































    As of September 30,





    As of September 30









    In millions



























    2022





    2023









    Cash, cash equivalents and restricted cash

















    $

    57.0





    $

    80.0









     

    Mr. Jian He, Chairman and CEO of LightInTheBox, commented, "Amid the evolving macro environment, we continued to execute our core strategy with focus on efficiency and profitability improvement. Our total revenues reached $154 million, led by apparel sales of $127 million. Notably, our bottom line turned positive this quarter, driven by improving operating leverage and prudent cost management. Furthermore, our solid fundamentals and cash position continued to support our efficient business operations and high-quality development.

    "During the quarter, we remained dedicated to offering high value-for-money products along with a pleasant and convenient online shopping experience. With our effective branding strategies, advanced technologies, operational acumen and keen understanding of the global e-commerce market dynamics, we are well positioned in the competitive landscape. Moving forward, enhancing operational efficiency and pursuing profitable growth will remain our top priorities as we strive to create sustainable, long-term value for all of our stakeholders," Mr. He concluded.

    Third Quarter 2023 Financial Results

    Total revenues increased by 27.5% year-over-year to $154.3 million from $121.0 million in the same quarter of 2022. Sales from apparel increased by 27.8% to $127.3 million in the third quarter of 2023, compared with $99.6 million in the same quarter of 2022. Revenues from apparel represented 82.5% of total revenues in the third quarter of 2023 and 82.3% in the same quarter of 2022.

    Total cost of revenues was $62.5 million in the third quarter of 2023, compared with $51.0 million in the same quarter of 2022.

    Gross profit in the third quarter of 2023 was $91.9 million, compared with $70.0 million in the same quarter of 2022. Gross margin was 59.5% in the third quarter of 2023, compared with 57.9% in the same quarter of 2022.

    Total operating expenses in the third quarter of 2023 were $91.8 million, compared with $70.5 million in the same quarter of 2022.

    • Fulfillment expenses in the third quarter of 2023 were $8.3 million, compared with $7.1 million in the same quarter of 2022. As a percentage of total revenues, fulfillment expenses were 5.4% in the third quarter of 2023, compared with 5.9% in the same quarter of 2022 and 5.2% in the second quarter of 2023.



    • Selling and marketing expenses in the third quarter of 2023 were $73.8 million, compared with $53.1 million in the same quarter of 2022. As a percentage of total revenues, selling and marketing expenses were 47.8% in the third quarter of 2023, compared with 43.9% in the same quarter of 2022 and 49.0% in the second quarter of 2023.



    • G&A expenses in the third quarter of 2023 were $10.1 million, compared with $10.3 million in the same quarter of 2022. As a percentage of total revenues, G&A expenses were 6.5% in the third quarter of 2023, compared with 8.5% in the same quarter of 2022 and 4.3% in the second quarter of 2023. As part of G&A expenses, R&D expenses in the third quarter of 2023 were $5.2 million, compared with $4.8 million in the same quarter of 2022 and $5.1 million in the second quarter of 2023.

    Income from operations was $0.02 million in the third quarter of 2023, compared with loss from operations of $0.5 million in the same quarter of 2022.

    Net income was $0.1 million in the third quarter of 2023, compared with net loss of $0.4 million in the same quarter of 2022.

    Net income per American Depository Share ("ADS") was $0.00 in the third quarter of 2023, compared with net loss per ADS of $0.00 in the same quarter of 2022. Each ADS represents two ordinary shares. The diluted net income per ADS in the third quarter of 2023 was $0.00, compared with net loss per ADS of $0.00 in the same quarter of 2022.

    In the third quarter of 2023, the Company's basic weighted average number of ADSs used in computing the net income per ADS was 113,075,481.

    Adjusted EBITDA was $0.8 million in the third quarter of 2023, compared with $0.4 million in the same quarter of 2022.

    As of September 30, 2023, the Company had cash and cash equivalents and restricted cash of $80.0 million, compared with $57.0 million as of September 30, 2022.

    First Nine Months of 2023 Financial Results

    Total revenues increased by 42.3% year-over-year to $493.9 million from $347.2 million in the same period of 2022. Sales from apparel increased by 48.7% to $409.7 million in the first nine months of 2023, compared with $275.6 million in the same period of 2022. Revenues from apparel represented 83.0% of total revenues in the first nine months of 2023 and 79.4% in the same period of 2022.

    Total cost of revenues was $209.3 million in the first nine months of 2023, compared with $156.5 million in the same period of 2022.

    Gross profit in the first nine months of 2023 was $284.5 million, compared with $190.7 million in the same period of 2022. Gross margin was 57.6% in the first nine months of 2023, compared with 54.9% in the same period of 2022.

    Total operating expenses in the first nine months of 2023 were $290.1 million, compared with $200.0 million in the same period of 2022.

    • Fulfillment expenses in the first nine months of 2023 were $26.9 million, compared with $21.8 million in the same period of 2022. As a percentage of total revenues, fulfillment expenses were 5.4% in the first nine months of 2023, compared with 6.3% in the same period of 2022.



    • Selling and marketing expenses in the first nine months of 2023 were $236.9 million, compared with $150.4 million in the same period of 2022. As a percentage of total revenues, selling and marketing expenses were 48.0% for the first nine months of 2023, compared with 43.3% in the same period of 2022.



    • G&A expenses in the first nine months of 2023 were $27.3 million, compared with $28.0 million in the same period of 2022. As a percentage of total revenues, G&A expenses were 5.5% for the first nine months of 2023, compared with 8.1% in the same period of 2022. Included in G&A expenses, R&D expenses in the first nine months of 2023 were $15.5 million, compared with $14.1 million in the same period of 2022.

    Loss from operations was $5.5 million in the first nine months of 2023, compared with $9.3 million in the same period of 2022.

    Net loss was $5.3 million in the first nine months of 2023, compared with $8.3 million in the same period of 2022.

    Net loss per American Depository Share ("ADS") was $0.05 in the first nine months of 2023, compared with $0.07 in the same period of 2022. Each ADS represents two ordinary shares. The diluted net loss per ADS for the first nine months of 2023 was $0.05, compared with $0.07 in the same period of 2022.

    In the first nine months of 2023, the Company's basic weighted average number of ADSs used in computing the net loss per ADS was 113,257,419.

    Adjusted EBITDA was negative $3.0 million in the first nine months of 2023, compared with negative $5.7 million in the same period of 2022.

    Share Repurchase Program

    On June 27, 2023, the Company's board of directors authorized a share repurchase program under which the Company may repurchase up to $10 million of its ordinary shares in the form of ADSs no later than December 31, 2023. As of November 24, 2023, the Company has repurchased 1.35 million ADSs with a total aggregate value of approximately $1.8 million.

    Business Outlook

    For the fourth quarter of 2023, based on current information available to the Company and business seasonality, the Company expects net revenues to be between $130 million and $145 million.

    Non-GAAP Financial Measure

    In evaluating the business, the Company considers and uses a non-GAAP measure, Adjusted EBITDA, as a supplemental measure to review and assess operating performance. The presentation of this non-GAAP financial measure is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). The Company's non-GAAP financial measure excludes share-based compensation expenses, depreciation and amortization expenses, interest income, interest expenses and income tax expense.

    The Company presents this non-GAAP financial measure because it is used by management to evaluate operating performance and formulate business plans. The Company believes that the non-GAAP financial measure helps identify underlying trends in its business. The Company also believes that the non-GAAP financial measure could provide further information about the Company's results of operations and enhance the overall understanding of the Company's past performance and future prospects.

    The non-GAAP financial measure is not defined under U.S. GAAP and is not presented in accordance with U.S. GAAP. The non-GAAP financial measure has limitations as an analytical tool. The Company's non-GAAP financial measure does not reflect all items of income and expenses that affect the Company's operations and does not represent the residual cash flow available for discretionary expenditures. Further, the non-GAAP measure may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for the limitations by reconciling the non-GAAP financial measure to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the Company's financial information in its entirety and not rely on a single financial measure.

    For more information on the non-GAAP financial measure, please see the table captioned "Unaudited Reconciliations of GAAP and Non-GAAP Result" set forth at the end of this press release.

    Conference Call

    The Company's management will hold an earnings conference call at 8:00 a.m. Eastern Time on November 28, 2023 (9:00 p.m. Hong Kong/Singapore Time on the same day).

    Preregistration Information

    Participants can register for the conference call by going to https://s1.c-conf.com/diamondpass/10034694-cqmwxe.html. Upon registration, participants will receive dial-in numbers, an event passcode, and a unique access PIN.

    To join the conference, simply dial the number in the calendar invite you receive after preregistering, enter the event passcode followed by your unique access PIN, and you will be connected to the conference instantly.

    A telephone replay will be available two hours after the conclusion of the conference call through December 05, 2023. The dial-in details are:



    US/Canada:

    +1-855-883-1031



    Singapore:

    800-101-3223



    Hong Kong, China:

    800-930-639



    Replay PIN:

    10034694

    Additionally, a live and archived webcast of the conference call will be available on the Company's Investor Relations website at http://ir.lightinthebox.com.

    About LightInTheBox Holding Co., Ltd.

    LightInTheBox is an apparel e-commerce retailer that ships products to consumers worldwide. With a focus on serving its middle-aged and senior customers, LightInTheBox leverages its global supply chain and logistics networks, along with its in-house R&D and design capabilities to offer a wide selection of comfortable, aesthetically pleasing and visually interesting apparels that bring fresh joy to customers. LightInTheBox operates its business through www.lightinthebox.com, www.miniinthebox.com, www.ezbuy.sg and other websites as well as mobile applications, which are available in over 20 major languages and over 140 countries and regions. The Company is headquartered in Singapore, with additional offices in California, Shanghai and Beijing.

    For more information, please visit www.lightinthebox.com. 

    Investor Relations Contact

    Investor Relations

    LightInTheBox Holding Co., Ltd.

    Email: [email protected] 

    Jenny Cai

    Piacente Financial Communications

    Email: [email protected] 

    Brandi Piacente

    Piacente Financial Communications

    Tel: +1-212-481-2050

    Email: [email protected] 

    Forward-Looking Statements

    This announcement contains forward-looking statements. These statements are made under the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates," "potential," "continue," "ongoing," "targets" and similar statements. Among other things, statements that are not historical facts, including statements about LightInTheBox's beliefs and expectations, the business outlook and quotations from management in this announcement, as well as LightInTheBox's strategic and operational plans, are or contain forward-looking statements.

    LightInTheBox may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the "SEC"), in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: LightInTheBox's goals and strategies; LightInTheBox's future business development, results of operations and financial condition; the expected growth of the global online retail market; LightInTheBox's ability to attract customers and further enhance customer experience and product offerings; LightInTheBox's ability to strengthen its supply chain efficiency and optimize its logistics network; LightInTheBox's expectations regarding demand for and market acceptance of its products; competition; fluctuations in general economic and business conditions and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in LightInTheBox's filings with the SEC. All information provided in this press release and in the attachments is as of the date of this press release, and LightInTheBox does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

    LightInTheBox Holding Co., Ltd.

    Unaudited Condensed Consolidated Balance Sheets

    (U.S. dollars in thousands, or otherwise noted)



















    As of December 31,





    As of Sep 30,







    2022





    2023



    ASSETS

















    Current Assets

















    Cash and cash equivalents





    88,575







    75,474



    Restricted cash





    5,993







    4,541



    Accounts receivable, net of allowance for credit losses





    695







    2,113



    Inventories





    14,260







    7,349



    Prepaid expenses and other current assets





    6,452







    13,099



    Total current assets





    115,975







    102,576



    Property and equipment, net





    2,946







    2,803



    Intangible assets, net





    5,630







    3,936



    Goodwill





    28,177







    26,675



    Operating lease right-of-use assets





    10,874







    7,557



    Long-term rental deposits





    1,211







    1,250



    TOTAL ASSETS





    164,813







    144,797





















    LIABILITIES AND EQUITY / (DEFICIT)

















    Current Liabilities

















    Accounts payable





    26,518







    23,366



    Advance from customers





    32,241







    21,333



    Operating lease liabilities





    4,993







    5,210



    Accrued expenses and other current liabilities





    90,357







    96,155



    Total current liabilities





    154,109







    146,064





















    Operating lease liabilities





    6,576







    2,766



    Long-term payable





    34







    -



    Deferred tax liabilities





    111







    149



    Unrecognized tax benefits





    107







    107



    TOTAL LIABILITIES





    160,937







    149,086





















    EQUITY / (DEFICIT)

















    Ordinary shares





    17







    17



    Additional paid-in capital





    282,722







    282,811



    Treasury shares





    (28,615)







    (29,101)



    Accumulated other comprehensive loss





    (1,024)







    (2,961)



    Accumulated deficit





    (249,224)







    (255,055)



    TOTAL EQUITY / (DEFICIT)





    3,876







    (4,289)



    TOTAL LIABILITIES AND EQUITY / (DEFICIT)





    164,813







    144,797



     

    LightInTheBox Holding Co., Ltd.

    Unaudited Condensed Consolidated Statements of Operations

    (U.S. dollars in thousands, except per share data, or otherwise noted)







    Three Months Ended





    Nine Months Ended







    Sep 30,





    Sep 30,





    Sep 30,





    Sep 30,







    2022





    2023





    2022





    2023



    Revenues

































    Product sales





    117,980







    152,005







    339,151







    486,335



    Services and others





    3,047







    2,319







    7,999







    7,537



    Total revenues





    121,027







    154,324







    347,150







    493,872



    Cost of revenues

































    Product sales





    (49,570)







    (62,049)







    (152,854)







    (207,367)



    Services and others





    (1,437)







    (420)







    (3,604)







    (1,958)



    Total Cost of revenues





    (51,007)







    (62,469)







    (156,458)







    (209,325)



    Gross profit





    70,020







    91,855







    190,692







    284,547



    Operating expenses

































    Fulfillment





    (7,116)







    (8,324)







    (21,754)







    (26,866)



    Selling and marketing





    (53,100)







    (73,759)







    (150,357)







    (236,909)



    General and administrative





    (10,315)







    (10,087)







    (28,042)







    (27,320)



    Other operating income





    39







    331







    131







    1,008



    Total operating expenses





    (70,492)







    (91,839)







    (200,022)







    (290,087)



    (Loss) / income operations





    (472)







    16







    (9,330)







    (5,540)



    Interest income





    20







    61







    37







    234



    Interest expense





    (1)







    (1)







    (4)







    (3)



    Other income, net





    45







    13







    990







    33



    Total other income





    64







    73







    1,023







    264



    (Loss) / income before income taxes





    (408)







    89







    (8,307)







    (5,276)



    Income tax expense





    -







    -







    (9)







    (48)



    Net (loss) / income





    (408)







    89







    (8,316)







    (5,324)



    Net (loss) / income attributable to LightInTheBox

    Holding Co., Ltd.





    (408)







    89







    (8,316)







    (5,324)





































    Weighted average numbers of shares used in

    calculating (loss) / income per ordinary share

































    —Basic





    226,241,837







    226,150,962







    226,154,680







    226,514,838



    —Diluted





    226,241,837







    226,150,962







    226,154,680







    226,514,838





































    Net (loss) / income per ordinary share

































    —Basic





    (0.00)







    0.00







    (0.04)







    (0.02)



    —Diluted





    (0.00)







    0.00







    (0.04)







    (0.02)





































    Net (loss) / income per ADS ( 2 ordinary shares equal

    to 1 ADS )

































    —Basic





    (0.00)







    0.00







    (0.07)







    (0.05)



    —Diluted





    (0.00)







    0.00







    (0.07)







    (0.05)



     

    LightInTheBox Holding Co., Ltd.

    Unaudited Reconciliations of GAAP and Non-GAAP Results

    (U.S. dollars in thousands, or otherwise noted)



















    Three Months Ended





    Nine Months Ended







    Sep 30,





    Sep 30,





    Sep 30,





    Sep 30,







    2022





    2023





    2022





    2023



    Net (loss) / income





    (408)







    89







    (8,316)







    (5,324)



    Less: Interest income





    20







    61







    37







    234



    Interest expense





    (1)







    (1)







    (4)







    (3)



    Income tax expense





    -







    -







    (9)







    (48)



    Depreciation and amortization





    (854)







    (766)







    (2,568)







    (2,421)



    EBITDA





    427







    795







    (5,772)







    (3,086)



    Less: Share-based compensation





    (9)







    (6)







    (75)







    (89)



    Adjusted EBITDA*





    436







    801







    (5,697)







    (2,997)





































    * Adjusted EBITDA represents net (loss) / income before share-based compensation expense, interest income, interest expense, income tax expense and depreciation and amortization expenses.

     

    Cision View original content:https://www.prnewswire.com/news-releases/lightinthebox-reports-third-quarter-2023-financial-results-301998970.html

    SOURCE LightInTheBox Holding Co., Ltd.

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      SINGAPORE, Aug. 27, 2024 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), an apparel e-commerce retailer that ships products to consumers worldwide, today announced the appointment of Mr. Zhi Yan as a director to the board of directors of the Company (the "Board") and to succeed Mr. Jian He as the chairman of the Board, effective August 26, 2024 (the "Appointment"). Following the Appointment, Mr. Jian He will remain as a director of the Board and the Chief Executive Officer of the Company. Mr. Zhi Yan has previously served as the Company's director from March 2016 to March 2023. He has extensive investment and corporate management experience in

      8/27/24 6:15:00 AM ET
      $DOYU
      $LITB
      Computer Software: Programming Data Processing
      Technology
      Catalog/Specialty Distribution
      Consumer Discretionary
    • LightInTheBox Announces Appointment of Mr. Jian He as the Chairman of the Board and Other Changes to the Board

      SINGAPORE, March 30, 2023 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), a global online retail company that delivers products directly to consumers around the world, announced that: (i)      Zhi Yan ("Mr. Yan") has resigned as the chairman of the board of director (the "Board"), a director of the Company (the "Director") and a member of the corporate governance and nominating committee of the Board due to personal reasons, effective March 29, 2023; and (ii)     Gang Yu ("Dr. Yu") has resigned as a Director and a member of the compensation committee of the Board due to personal reasons, effective March 29, 2023. Each of Mr. Yan and Dr. Yu has

      3/30/23 3:46:00 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary

    $LITB
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    • Amendment: SEC Form SC 13D/A filed by LightInTheBox Holding Co. Ltd.

      SC 13D/A - LightInTheBox Holding Co., Ltd. (0001523836) (Subject)

      9/6/24 7:16:51 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • Amendment: SEC Form SC 13D/A filed by LightInTheBox Holding Co. Ltd.

      SC 13D/A - LightInTheBox Holding Co., Ltd. (0001523836) (Subject)

      8/28/24 8:16:10 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • Amendment: SEC Form SC 13D/A filed by LightInTheBox Holding Co. Ltd.

      SC 13D/A - LightInTheBox Holding Co., Ltd. (0001523836) (Subject)

      8/28/24 8:14:24 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • SEC Form 6-K filed by LightInTheBox Holding Co. Ltd.

      6-K - LightInTheBox Holding Co., Ltd. (0001523836) (Filer)

      5/13/25 8:05:59 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • SEC Form 20-F filed by LightInTheBox Holding Co. Ltd.

      20-F - LightInTheBox Holding Co., Ltd. (0001523836) (Filer)

      4/1/25 6:45:13 AM ET
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      Catalog/Specialty Distribution
      Consumer Discretionary
    • SEC Form 6-K filed by LightInTheBox Holding Co. Ltd.

      6-K - LightInTheBox Holding Co., Ltd. (0001523836) (Filer)

      3/25/25 6:17:25 AM ET
      $LITB
      Catalog/Specialty Distribution
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    • LightInTheBox Reports First Quarter 2025 Financial Results

      Delivers Four Consecutive Quarters of Profitability SINGAPORE, May 13, 2025 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), a global specialty retailer focusing on proprietary apparel brands and design-driven collections tailored to evolving consumer preferences, today announced its unaudited financial results for the first quarter ended March 31, 2025. The Company's strategic shift toward high-margin proprietary brands delivered sustained profitability despite a challenging e-commerce landscape. First Quarter 2025 Financial Highlights: Total Revenues were $47.0 million, a 34% decrease year over year, reflecting a deliberate focus on margin p

      5/13/25 8:00:00 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • LightInTheBox Unveils Artist Collaboration Series, Showcasing Exclusive Designs by Emerging Talent

      SINGAPORE, April 29, 2025 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), a global online retail company, today announced the launch of its Artist Collaboration Series, a groundbreaking initiative featuring exclusive apparel designs by talented, up-and-coming artists. This program highlights the Company's commitment to fostering creativity, supporting artists, and differentiating its product offerings in the competitive e-commerce landscape. The Artist Collaboration Series bring unique, high-quality designs to a range of apparel, including t-shirts, hoodies, dresses, and pants. By partnering with artists like Ruth Thompson, Vincent Hie, Sheena

      4/29/25 8:00:00 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary
    • LightInTheBox Announces Positive Customer Feedback and Return to Profitability with New Direct-to-Consumer Brand

      SINGAPORE, April 21, 2025 /PRNewswire/ -- LightInTheBox Holding Co., Ltd. (NYSE:LITB) ("LightInTheBox" or the "Company"), a global online retail company, today announced that it has received positive feedback from customer surveys regarding one of its newly launched Direct-to-Consumer (DTC) brands. The brand has achieved an average Net Promoter Score (NPS) of 60, surpassing the industry average for Consumer Services / Catalog / Specialty Distribution, indicating a strong initial reception from customers. Customer Praise for Quality and Service Customer testimonials highlight the brand's high-quality products and exceptional customer service. Reviewers have praised the apparel for its "stunn

      4/21/25 8:00:00 AM ET
      $LITB
      Catalog/Specialty Distribution
      Consumer Discretionary