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    LoanCare Expands with Digital Recapture, Paving the Way for Lender Success

    10/21/24 8:00:00 AM ET
    $FNF
    Specialty Insurers
    Finance
    Get the next $FNF alert in real time by email

    VIRGINIA BEACH, Va., Oct. 21, 2024 /PRNewswire/ -- LoanCare®, a leading national mortgage subservicer, announced today the launch of Digital Recapture. The new suite of tools connects homeowners with lending products that help inform them about potential home equity or lower interest rates, while keeping their lending partner top of mind.

    LoanCare logo (PRNewsfoto/LoanCare)

    LoanCare's Digital Recapture provides lenders with a streamlined process to engage homeowners who are looking for affordable homeownership and financial flexibility through customizable refinance solutions such as a cash-out refinance, home equity line of credit, or a rate and term refinance. With LoanCare's market-leading digital platform, lenders can act on lead notifications in real-time and capitalize on borrower interest. Other conversion rate drivers include a dedicated Refinance Center within the homeowner portal and mobile app that serves as an information hub with recommended products and services, targeted digital promotions based on lender preference and homeowner eligibility, and real-time lender notifications of new application submissions.

    "We're excited to introduce these retention tools as a significant enhancement to the homeowner digital experience while offering our clients a tactical way to boost engagement and loan origination as a part of their portfolio defense strategy," said Dave Worrall, President of LoanCare. "By providing homeowners with direct access to refinancing options and giving our clients real-time actionable leads, this program underscores our commitment to delivering value at every stage of the mortgage lifecycle."

    Digital Recapture is LoanCare's latest release within its proprietary digital platform, representing its commitment to improving the homeownership journey through subservicing and paving the way for lender success within its recapture solutions. By providing additional retention touchpoints along the customer journey, lenders can enhance their recapture strategy and extend borrower relationships throughout the life of their loan.

    Worrall added, "We are actively working with lenders to capitalize on refinancing and retention opportunities by putting our knowledge, energy, and technology to use. With our new Recapture features, we believe LoanCare is the only subservicer with the resources and captive capabilities to help lenders optimize portfolio performance and build lasting relationships with their customers."

    For more information, visit https://www.loancareservicing.com/.

    About LoanCare

    LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services. The award-winning company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE:FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries. For more information, visit www.loancare.com.

    Media Contact:

    [email protected]

    Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/loancare-expands-with-digital-recapture-paving-the-way-for-lender-success-302281391.html

    SOURCE LoanCare

    Get the next $FNF alert in real time by email

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    Q&A

    New
    • What is the new feature that LoanCare has launched?

      LoanCare has launched Digital Recapture, a suite of tools designed to connect homeowners with lending products that inform them about potential home equity options or lower interest rates.

    • What types of refinancing solutions does Digital Recapture offer to homeowners?

      The Digital Recapture tools enable lenders to engage with homeowners seeking affordable homeownership options through personalized refinancing solutions such as cash-out refinancing and home equity lines of credit.

    • How does Digital Recapture help lenders enhance their engagement with borrowers?

      The initiative aims to improve lender engagement and boost loan origination by providing real-time lead notifications and a dedicated Refinance Center for borrowers.

    • What benefits do the new Digital Recapture features provide to LoanCare's clients?

      LoanCare's new features are designed to improve the homeowner digital experience and offer clients tools to increase customer retention and engagement as part of their loan portfolio strategy.

    • What is LoanCare's goal with the Digital Recapture features in terms of lender performance?

      LoanCare aims to optimize portfolio performance and build lasting lender-customer relationships, indicating that they believe they have unique capabilities that other subservicers may lack.

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