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    Marsh McLennan Reports Strong Fourth Quarter and Full-Year 2024 Results

    1/30/25 7:00:00 AM ET
    $MMC
    Specialty Insurers
    Finance
    Get the next $MMC alert in real time by email
    • Full-Year Revenue Growth of 8%; Underlying Revenue Growth of 7%
    • Full-Year GAAP Operating Income Increases 10%; Adjusted Operating Income Increases 11%
    • Full-Year GAAP EPS of $8.18; Adjusted EPS Increases 10% to $8.80
    • Fourth Quarter GAAP EPS of $1.59; Adjusted EPS Increases 11% to $1.87

    Marsh McLennan (NYSE:MMC), the world's leading professional services firm in the areas of risk, strategy and people, today reported financial results for the fourth quarter and year ended December 31, 2024.

    John Doyle, President and CEO, said: "Our fourth quarter results capped a terrific year for Marsh McLennan. We delivered on our strategic objectives, generated excellent financial performance, and had the largest year of acquisitions in our history. For the full year, we generated 7% underlying revenue growth, 10% adjusted EPS growth and 80 basis points of adjusted margin expansion, marking our 17th consecutive year of reported margin expansion."

    "We are well positioned for another strong year in 2025, reflecting our unique capabilities and the enduring value we bring to clients."

    Consolidated Results

    Consolidated revenue in the fourth quarter of 2024 was $6.1 billion, an increase of 9% compared with the fourth quarter of 2023, or 7% on an underlying basis. Operating income was $1.1 billion. Adjusted operating income, which excludes noteworthy items as presented in the attached supplemental schedules, rose 9% to $1.3 billion. Net income attributable to the Company was $788 million. Earnings per share increased 5% to $1.59. Adjusted earnings per share increased 11% to $1.87 and included a benefit of 5 cents per share from favorable discrete tax items, as well as a headwind of 2 cents per share from foreign exchange.

    For the full year 2024, revenue was $24.5 billion, an increase of 8% compared with 2023, or 7% on an underlying basis. Operating income was $5.8 billion, and adjusted operating income rose 11% to $6.2 billion. Net income attributable to the Company was $4.1 billion. Earnings per share increased 9% to $8.18. Adjusted earnings per share increased 10% to $8.80.

    Risk & Insurance Services

    Risk & Insurance Services revenue was $3.6 billion in the fourth quarter of 2024, an increase of 11%, or 8% on an underlying basis. Operating income was $770 million. Adjusted operating income increased 13% to $893 million. For the year 2024, revenue was $15.4 billion, an increase of 9% compared with 2023, or 8% on an underlying basis. Operating income was $4.4 billion. Adjusted operating income rose 13% to $4.6 billion.

    Marsh's revenue in the fourth quarter of 2024 was $3.3 billion, an increase of 15%, or 8% on an underlying basis. In U.S./Canada, underlying revenue rose 8%. International operations produced underlying revenue growth of 9%, including 13% in Latin America, 9% in EMEA, and 6% in Asia Pacific. For the year 2024, Marsh's revenue growth was 10% compared to a year ago, or 7% on an underlying basis.

    Guy Carpenter's fourth quarter revenue was $201 million, a decrease of 20%, or an increase of 7% on an underlying basis. For the year 2024, Guy Carpenter's revenue grew 5% compared to a year ago, or 8% on an underlying basis.

    Consulting

    Consulting revenue was $2.4 billion in the fourth quarter of 2024, an increase of 6% on both a GAAP and underlying basis. Operating income was $466 million. Adjusted operating income increased 1% to $484 million. For the year 2024, revenue was $9.1 billion, an increase of 5% compared with 2023, or 6% on an underlying basis. Operating income was $1.8 billion. Adjusted operating income increased 6% to $1.8 billion.

    Mercer's revenue was $1.5 billion in the fourth quarter of 2024, an increase of 3%, or 5% on an underlying basis. Wealth revenue increased 4% on an underlying basis, Health revenue increased 5% on an underlying basis, and Career revenue increased 7% on an underlying basis. For the year 2024, Mercer's revenue increased 3%, or 5% on an underlying basis.

    Oliver Wyman's revenue was $954 million in the fourth quarter of 2024, an increase of 11%, or 7% on an underlying basis. For the year 2024, Oliver Wyman's revenue was $3.4 billion, an increase of 9%, or 6% on an underlying basis.

    Other Items

    The Company repurchased 4.3 million shares for $900 million in 2024.

    On November 15, 2024, the Company completed the acquisition of McGriff Insurance Services, LLC ("McGriff"), a leading provider of insurance broking and risk management services in the United States, for $7.75 billion in cash consideration. As part of funding for the transaction, the Company issued $7.25 billion of senior notes on November 8, 2024.

    Conference Call

    A conference call to discuss fourth quarter 2024 results will be held today at 8:30 a.m. Eastern time. The live audio webcast may be accessed at marshmclennan.com. A replay of the webcast will be available approximately two hours after the event. The webcast is listen-only. Those interested in participating in the question-and-answer session may register here to receive the dial-in numbers and unique PIN to access the call.

    About Marsh McLennan

    Marsh McLennan (NYSE:MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

    INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS

    This press release contains "forward-looking statements," as defined in the Private Securities Litigation Reform Act of 1995. These statements, which express management's current views concerning future events or results, use words like "anticipate," "assume," "believe," "continue," "estimate," "expect," "intend," "plan," "project" and similar terms, and future or conditional tense verbs like "could," "may," "might," "should," "will" and "would".

    Forward-looking statements are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied in our forward-looking statements. Factors that could materially affect our future results include, among other things:

    • the impact of geopolitical or macroeconomic conditions on us, our clients and the countries and industries in which we operate, including from multiple major wars and global conflicts, slower GDP growth or recession, lower interest rates, capital markets volatility, inflation and changes in insurance premium rates;
    • the impact from lawsuits or investigations arising from errors and omissions, breaches of fiduciary duty or other claims against us in our capacity as a broker or investment advisor, including claims related to our investment business' ability to execute timely trades;
    • the increasing prevalence of ransomware, supply chain and other forms of cyber attacks, and their potential to disrupt our operations, or the operations of our third party vendors, and result in the disclosure of confidential client or company information;
    • the financial and operational impact of complying with laws and regulations, including domestic and international sanctions regimes, anti-corruption laws such as the U.S. Foreign Corrupt Practices Act, U.K. Anti Bribery Act and cybersecurity, data privacy and artificial intelligence regulations;
    • our ability to attract, retain and develop industry leading talent;
    • our ability to compete effectively and adapt to competitive pressures in each of our businesses, including from disintermediation as well as technological change, digital disruption and other types of innovation such as artificial intelligence;
    • our ability to manage potential conflicts of interest, including where our services to a client conflict, or are perceived to conflict, with the interests of another client or our own interests;
    • the impact of changes in tax laws, guidance and interpretations, such as the implementation of the Organization for Economic Cooperation and Development international tax framework, or the increasing number of challenges from tax authorities in the current global tax environment;
    • the regulatory, contractual and reputational risks that arise based on insurance placement activities and insurer revenue streams;
    • our failure to design and execute operating model changes that capture opportunities and efficiencies at the intersection of our businesses; and
    • our ability to successfully integrate or achieve the intended benefits of the acquisition of McGriff.

    The factors identified above are not exhaustive. Marsh McLennan and its subsidiaries (collectively, the "Company") operate in a dynamic business environment in which new risks emerge frequently. Accordingly, we caution readers not to place undue reliance on any forward-looking statements, which are based only on information currently available to us and speak only as of the dates on which they are made. The Company undertakes no obligation to update or revise any forward-looking statement to reflect events or circumstances arising after the date on which it is made.

    Further information concerning Marsh McLennan and its businesses, including information about factors that could materially affect our results of operations and financial condition, is contained in the Company's filings with the Securities and Exchange Commission, including the "Risk Factors" section and the "Management's Discussion and Analysis of Financial Condition and Results of Operations" section of our most recently filed Annual Report on Form 10-K.

    Marsh & McLennan Companies, Inc.

    Consolidated Statements of Income

    (In millions, except per share data)

    (Unaudited)

     

     

    Three Months Ended

    December 31,

     

    Twelve Months Ended

    December 31,

     

     

    2024

     

     

     

    2023

     

     

     

    2024

     

     

     

    2023

     

    Revenue

    $

    6,067

     

     

    $

    5,554

     

     

    $

    24,458

     

     

    $

    22,736

     

    Expense:

     

     

     

     

     

     

     

    Compensation and benefits

     

    3,630

     

     

     

    3,268

     

     

     

    13,996

     

     

     

    13,099

     

    Other operating expenses

     

    1,295

     

     

     

    1,183

     

     

     

    4,645

     

     

     

    4,355

     

    Operating expenses

     

    4,925

     

     

     

    4,451

     

     

     

    18,641

     

     

     

    17,454

     

    Operating income

     

    1,142

     

     

     

    1,103

     

     

     

    5,817

     

     

     

    5,282

     

    Other net benefit credits

     

    67

     

     

     

    59

     

     

     

    268

     

     

     

    239

     

    Interest income

     

    22

     

     

     

    38

     

     

     

    83

     

     

     

    78

     

    Interest expense

     

    (231

    )

     

     

    (151

    )

     

     

    (700

    )

     

     

    (578

    )

    Investment income (loss)

     

    9

     

     

     

    (1

    )

     

     

    12

     

     

     

    5

     

    Income before income taxes

     

    1,009

     

     

     

    1,048

     

     

     

    5,480

     

     

     

    5,026

     

    Income tax expense

     

    208

     

     

     

    283

     

     

     

    1,363

     

     

     

    1,224

     

    Net income before non-controlling interests

     

    801

     

     

     

    765

     

     

     

    4,117

     

     

     

    3,802

     

    Less: Net income attributable to non-controlling interests

     

    13

     

     

     

    9

     

     

     

    57

     

     

     

    46

     

    Net income attributable to the Company

    $

    788

     

     

    $

    756

     

     

    $

    4,060

     

     

    $

    3,756

     

    Net income per share attributable to the Company:

     

     

     

     

     

     

     

    - Basic

    $

    1.60

     

     

    $

    1.53

     

     

    $

    8.26

     

     

    $

    7.60

     

    - Diluted

    $

    1.59

     

     

    $

    1.52

     

     

    $

    8.18

     

     

    $

    7.53

     

    Average number of shares outstanding:

     

     

     

     

     

     

     

    - Basic

     

    491

     

     

     

    493

     

     

     

    492

     

     

     

    494

     

    - Diluted

     

    496

     

     

     

    498

     

     

     

    496

     

     

     

    499

     

    Shares outstanding at December 31

     

    491

     

     

     

    492

     

     

     

    491

     

     

     

    492

     

     

    Marsh & McLennan Companies, Inc.

    Supplemental Information - Revenue Analysis

    Three Months Ended December 31

    (Millions) (Unaudited)

     

    The Company advises clients in 130 countries. As a result, foreign exchange rate movements may impact period over period comparisons of revenue. Similarly, certain other items such as acquisitions and dispositions, including transfers among businesses, may impact period over period comparisons of revenue. Non-GAAP underlying revenue measures the change in revenue from one period to the next by isolating these impacts.

     

     

     

     

     

     

     

    Components of Revenue Change*

     

     

    Three Months Ended

    December 31,

     

    % Change

    GAAP

    Revenue*

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact**

     

    Non-GAAP

    Underlying

    Revenue

     

     

     

    2024

     

     

     

    2023

     

     

     

    Risk and Insurance Services

     

     

     

     

     

     

     

     

     

     

     

     

    Marsh

     

    $

    3,334

     

     

    $

    2,896

     

     

    15

    %

     

    (1

    )%

     

    8

    %

     

    8

    %

    Guy Carpenter (a)

     

     

    201

     

     

     

    252

     

     

    (20

    )%

     

    (1

    )%

     

    (25

    )%

     

    7

    %

    Subtotal

     

     

    3,535

     

     

     

    3,148

     

     

    12

    %

     

    (1

    )%

     

    5

    %

     

    8

    %

    Fiduciary Interest Income

     

     

    112

     

     

     

    123

     

     

     

     

     

     

     

     

     

    Total Risk and Insurance Services

     

     

    3,647

     

     

     

    3,271

     

     

    11

    %

     

    (1

    )%

     

    5

    %

     

    8

    %

    Consulting

     

     

     

     

     

     

     

     

     

     

     

     

    Mercer

     

     

    1,487

     

     

     

    1,444

     

     

    3

    %

     

    —

     

     

    (1

    )%

     

    5

    %

    Oliver Wyman Group (b)

     

     

    954

     

     

     

    856

     

     

    11

    %

     

    —

     

     

    5

    %

     

    7

    %

    Total Consulting

     

     

    2,441

     

     

     

    2,300

     

     

    6

    %

     

    —

     

     

    1

    %

     

    6

    %

    Corporate Eliminations

     

     

    (21

    )

     

     

    (17

    )

     

     

     

     

     

     

     

     

    Total Revenue

     

    $

    6,067

     

     

    $

    5,554

     

     

    9

    %

     

    (1

    )%

     

    3

    %

     

    7

    %

     

    Revenue Details

     

    The following table provides more detailed revenue information for certain of the components presented above:

     

     

     

     

     

     

     

    Components of Revenue Change*

     

     

    Three Months Ended

    December 31,

     

    % Change GAAP

    Revenue*

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact**

     

    Non-GAAP

    Underlying

    Revenue

     

     

    2024

     

    2023

     

     

    Marsh:

     

     

     

     

     

     

     

     

     

     

     

     

    EMEA

     

    $

    846

     

    $

    780

     

    9

    %

     

    —

     

     

    (1

    )%

     

    9

    %

    Asia Pacific

     

     

    345

     

     

    315

     

    9

    %

     

    —

     

     

    4

    %

     

    6

    %

    Latin America

     

     

    179

     

     

    173

     

    3

    %

     

    (12

    )%

     

    2

    %

     

    13

    %

    Total International

     

     

    1,370

     

     

    1,268

     

    8

    %

     

    (2

    )%

     

    1

    %

     

    9

    %

    U.S./Canada

     

     

    1,964

     

     

    1,628

     

    21

    %

     

    —

     

     

    13

    %

     

    8

    %

    Total Marsh

     

    $

    3,334

     

    $

    2,896

     

    15

    %

     

    (1

    )%

     

    8

    %

     

    8

    %

    Mercer:

     

     

     

     

     

     

     

     

     

     

     

     

    Wealth

     

    $

    675

     

    $

    654

     

    4

    %

     

    —

     

     

    (1

    )%

     

    4

    %

    Health

     

     

    495

     

     

    502

     

    (1

    )%

     

    (1

    )%

     

    (4

    )%

     

    5

    %

    Career

     

     

    317

     

     

    288

     

    10

    %

     

    (1

    )%

     

    4

    %

     

    7

    %

    Total Mercer

     

    $

    1,487

     

    $

    1,444

     

    3

    %

     

    —

     

     

    (1

    )%

     

    5

    %

    (a)

     

     Acquisitions, dispositions, and other in 2023 includes a gain from a legal settlement with a competitor, excluding legal fees.

    (b)

     

    Acquisitions, dispositions, and other in 2024 includes a gain from the sale of a business in Oliver Wyman Group.

     

     

     

    *

     

    Rounded to whole percentages. Components of revenue may not add due to rounding.

    **

     

    Acquisitions, dispositions, and other includes the impact of current and prior year items excluded from the calculation of non-GAAP underlying revenue for comparability purposes. Details on these items are provided in the reconciliation of non-GAAP revenue to GAAP revenue tables included in this release.

     

    Marsh & McLennan Companies, Inc.

    Supplemental Information - Revenue Analysis

    Twelve Months Ended December 31

    (Millions) (Unaudited)

     

    The Company advises clients in 130 countries. As a result, foreign exchange rate movements may impact period over period comparisons of revenue. Similarly, certain other items such as acquisitions and dispositions, including transfers among businesses, may impact period over period comparisons of revenue. Non-GAAP underlying revenue measures the change in revenue from one period to the next by isolating these impacts.

     

     

     

     

     

     

     

    Components of Revenue Change*

     

     

    Twelve Months Ended

    December 31,

     

    % Change

    GAAP

    Revenue*

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact**

     

    Non-GAAP

    Underlying

    Revenue

     

     

     

    2024

     

     

     

    2023

     

     

     

    Risk and Insurance Services

     

     

     

     

     

     

     

     

     

     

     

     

    Marsh

     

    $

    12,536

     

     

    $

    11,378

     

     

    10

    %

     

    (1

    )%

     

    3

    %

     

    7

    %

    Guy Carpenter (a)

     

     

    2,362

     

     

     

    2,258

     

     

    5

    %

     

    —

     

     

    (3

    )%

     

    8

    %

    Subtotal

     

     

    14,898

     

     

     

    13,636

     

     

    9

    %

     

    (1

    )%

     

    2

    %

     

    8

    %

    Fiduciary Interest Income

     

     

    497

     

     

     

    453

     

     

     

     

     

     

     

     

     

    Total Risk and Insurance Services

     

     

    15,395

     

     

     

    14,089

     

     

    9

    %

     

    (1

    )%

     

    2

    %

     

    8

    %

    Consulting

     

     

     

     

     

     

     

     

     

     

     

     

    Mercer (b)

     

     

    5,743

     

     

     

    5,587

     

     

    3

    %

     

    (1

    )%

     

    (2

    )%

     

    5

    %

    Oliver Wyman Group (c)

     

     

    3,390

     

     

     

    3,122

     

     

    9

    %

     

    —

     

     

    3

    %

     

    6

    %

    Total Consulting

     

     

    9,133

     

     

     

    8,709

     

     

    5

    %

     

    —

     

     

    —

     

     

    6

    %

    Corporate Eliminations

     

     

    (70

    )

     

     

    (62

    )

     

     

     

     

     

     

     

     

    Total Revenue

     

    $

    24,458

     

     

    $

    22,736

     

     

    8

    %

     

    —

     

     

    1

    %

     

    7

    %

     

    Revenue Details

     

    The following table provides more detailed revenue information for certain of the components presented above:

     

     

     

     

     

     

     

    Components of Revenue Change*

     

     

    Twelve Months Ended

    December 31,

     

    % Change

    GAAP

    Revenue*

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact**

     

    Non-GAAP

    Underlying

    Revenue

     

     

    2024

     

    2023

     

     

    Marsh:

     

     

     

     

     

     

     

     

     

     

     

    EMEA

     

    $

    3,530

     

    $

    3,262

     

    8

    %

     

    —

     

    —

     

     

    8

    %

    Asia Pacific

     

     

    1,414

     

     

    1,295

     

    9

    %

     

    (2

    )%

    5

    %

     

    6

    %

    Latin America

     

     

    575

     

     

    559

     

    3

    %

     

    (9

    )%

    2

    %

     

    10

    %

    Total International

     

     

    5,519

     

     

    5,116

     

    8

    %

     

    (1

    )%

    1

    %

     

    8

    %

    U.S./Canada

     

     

    7,017

     

     

    6,262

     

    12

    %

     

    —

     

    5

    %

     

    7

    %

    Total Marsh

     

    $

    12,536

     

    $

    11,378

     

    10

    %

     

    (1

    )%

    3

    %

     

    7

    %

    Mercer:

     

     

     

     

     

     

     

     

     

     

     

    Wealth (b)

     

    $

    2,584

     

    $

    2,507

     

    3

    %

     

    —

     

    (1

    )%

     

    4

    %

    Health (b)

     

     

    2,100

     

     

    2,061

     

    2

    %

     

    (1

    )%

    (5

    )%

     

    8

    %

    Career

     

     

    1,059

     

     

    1,019

     

    4

    %

     

    (2

    )%

    2

    %

     

    4

    %

    Total Mercer

     

    $

    5,743

     

    $

    5,587

     

    3

    %

     

    (1

    )%

    (2

    )%

     

    5

    %

      

    (a)

    Acquisitions, dispositions, and other in 2023 includes a gain from a legal settlement with a competitor, excluding legal fees.

    (b)

    Acquisitions, dispositions, and other in 2024 includes a net gain from the sale of the U.K. pension administration and U.S. health and benefits administration businesses, that comprised of a gain in Wealth, offset by a loss in Health.

    (c)

    Acquisitions, dispositions, and other in 2024 includes a gain from the sale of a business in Oliver Wyman Group.

     

     

    *

    Rounded to whole percentages. Components of revenue may not add due to rounding.

    **

    Acquisitions, dispositions, and other includes the impact of current and prior year items excluded from the calculation of non-GAAP underlying revenue for comparability purposes. Details on these items are provided in the reconciliation of non-GAAP revenue to GAAP revenue tables included in this release.

      

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Three Months Ended December 31

    (Millions) (Unaudited)

     

    Overview

      

    The Company reports its financial results in accordance with accounting principles generally accepted in the United States (referred to in this release as in accordance with "GAAP" or "reported" results). The Company also refers to and presents certain additional non-GAAP financial measures, within the meaning of Regulation G and item 10(e) Regulation S-K in accordance with the Securities Exchange Act of 1934. These measures are: non-GAAP revenue, adjusted operating income (loss), adjusted operating margin, adjusted income, net of tax and adjusted earnings per share (EPS). The Company has included reconciliations of these non-GAAP financial measures to the most directly comparable financial measure calculated in accordance with GAAP in the following tables.

     

    The Company believes these non-GAAP financial measures provide useful supplemental information that enables investors to better compare the Company's performance across periods. Management also uses these measures internally to assess the operating performance of its businesses and to decide how to allocate resources. However, investors should not consider these non-GAAP measures in isolation from, or as a substitute for, the financial information that the Company reports in accordance with GAAP. The Company's non-GAAP measures include adjustments that reflect how management views its businesses, and may differ from similarly titled non-GAAP measures presented by other companies.

     

    Adjusted Operating Income (Loss) and Adjusted Operating Margin

     

    Adjusted operating income (loss) is calculated by excluding the impact of certain noteworthy items from the Company's GAAP operating income (loss). The following tables identify these noteworthy items and reconcile adjusted operating income (loss) to GAAP operating income (loss), on a consolidated and reportable segment basis, for the three and twelve months ended December 31, 2024 and 2023. The following tables also present adjusted operating margin. For the three and twelve months ended December 31, 2024 and 2023, adjusted operating margin is calculated by dividing the sum of adjusted operating income and identified intangible asset amortization by consolidated or segment adjusted revenue. The Company's adjusted revenue used in the determination of adjusted operating margin is calculated by excluding the impact of certain noteworthy items from the Company's GAAP revenue.

     

     

    Risk & Insurance

    Services

     

    Consulting

     

    Corporate/

    Eliminations

     

    Total

    Three Months Ended December 31, 2024

     

     

     

     

     

     

     

     

    Operating income (loss)

     

    $

    770

     

     

    $

    466

     

     

    $

    (94

    )

     

    $

    1,142

     

    Operating margin

     

     

    21.1

    %

     

     

    19.1

    %

     

     

    N/A

     

     

     

    18.8

    %

    Add (deduct) impact of noteworthy items:

     

     

     

     

     

     

     

     

    Restructuring (a)

     

     

    75

     

     

     

    49

     

     

     

    12

     

     

     

    136

     

    Changes in contingent consideration

     

     

    (8

    )

     

     

    2

     

     

     

    —

     

     

     

    (6

    )

    McGriff acquisition and retention related costs

     

     

    58

     

     

     

    —

     

     

     

    1

     

     

     

    59

     

    Acquisition related costs

     

     

    1

     

     

     

    1

     

     

     

    —

     

     

     

    2

     

    Disposal of businesses (b)

     

     

    —

     

     

     

    (34

    )

     

     

    —

     

     

     

    (34

    )

    Other

     

     

    (3

    )

     

     

    —

     

     

     

    —

     

     

     

    (3

    )

    Operating income adjustments

     

     

    123

     

     

     

    18

     

     

     

    13

     

     

     

    154

     

    Adjusted operating income (loss)

     

    $

    893

     

     

    $

    484

     

     

    $

    (81

    )

     

    $

    1,296

     

    Total identified intangible amortization expense

     

    $

    93

     

     

    $

    15

     

     

    $

    —

     

     

    $

    108

     

    Adjusted operating margin

     

     

    27.0

    %

     

     

    20.7

    %

     

     

    N/A

     

     

     

    23.3

    %

     

     

     

     

     

     

     

     

     

    Three Months Ended December 31, 2023

     

     

     

     

     

     

     

     

    Operating income (loss)

     

    $

    753

     

     

    $

    443

     

     

    $

    (93

    )

     

    $

    1,103

     

    Operating margin

     

     

    23.0

    %

     

     

    19.2

    %

     

     

    N/A

     

     

     

    19.9

    %

    Add (deduct) impact of noteworthy items:

     

     

     

     

     

     

     

     

    Restructuring (a)

     

     

    88

     

     

     

    29

     

     

     

    14

     

     

     

    131

     

    Changes in contingent consideration

     

     

    7

     

     

     

    1

     

     

     

    —

     

     

     

    8

     

    Acquisition and related costs

     

     

    —

     

     

     

    7

     

     

     

    —

     

     

     

    7

     

    Legal claims (c)

     

     

    (58

    )

     

     

    —

     

     

     

    —

     

     

     

    (58

    )

    Other

     

     

    1

     

     

     

    —

     

     

     

    1

     

     

     

    2

     

    Operating income adjustments

     

     

    38

     

     

     

    37

     

     

     

    15

     

     

     

    90

     

    Adjusted operating income (loss)

     

    $

    791

     

     

    $

    480

     

     

    $

    (78

    )

     

    $

    1,193

     

    Total identified intangible amortization expense

     

    $

    76

     

     

    $

    10

     

     

    $

    —

     

     

    $

    86

     

    Adjusted operating margin

     

     

    27.0

    %

     

     

    21.3

    %

     

     

    N/A

     

     

     

    23.3

    %

    (a)

     

    Costs primarily includes severance and lease exit charges for activities focused on workforce actions, rationalization of technology and functional resources, and reductions in real estate. 

    (b)

     

    Primarily gain on sale of a business in Oliver Wyman Group. The amounts are included in revenue in the consolidated statements of income and excluded from non-GAAP revenue and adjusted revenue used in the calculation of adjusted operating margin.

    (c)

     

    Reflects a legal settlement with a competitor, excluding legal fees. The amount is included in revenue in the consolidated statements of income and excluded from non-GAAP revenue and adjusted revenue used in the calculation of adjusted operating margin. 

     

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Twelve Months Ended December 31

    Millions (Unaudited)

     

     

     

    Risk & Insurance

    Services

     

    Consulting

     

    Corporate/

    Eliminations

     

    Total

    Twelve Months Ended December 31, 2024

     

     

     

     

     

     

     

     

    Operating income (loss)

     

    $

    4,365

     

     

    $

    1,770

     

     

    $

    (318

    )

     

    $

    5,817

     

    Operating margin

     

     

    28.4

    %

     

     

    19.4

    %

     

     

    N/A

     

     

     

    23.8

    %

    Add (deduct) impact of noteworthy items:

     

     

     

     

     

     

     

     

    Restructuring (a)

     

     

    148

     

     

     

    79

     

     

     

    49

     

     

     

    276

     

    Changes in contingent consideration

     

     

    9

     

     

     

    6

     

     

     

    —

     

     

     

    15

     

    McGriff acquisition and retention related costs

     

     

    60

     

     

     

    —

     

     

     

    3

     

     

     

    63

     

    Acquisition and disposition related costs (b)

     

     

    26

     

     

     

    32

     

     

     

    —

     

     

     

    58

     

    Disposal of businesses (c)

     

     

    —

     

     

     

    (55

    )

     

     

    —

     

     

     

    (55

    )

    Other

     

     

    (3

    )

     

     

    —

     

     

     

    —

     

     

     

    (3

    )

    Operating income adjustments

     

     

    240

     

     

     

    62

     

     

     

    52

     

     

     

    354

     

    Adjusted operating income (loss)

     

    $

    4,605

     

     

    $

    1,832

     

     

    $

    (266

    )

     

    $

    6,171

     

    Total identified intangible amortization expense

     

    $

    326

     

     

    $

    51

     

     

    $

    —

     

     

    $

    377

     

    Adjusted operating margin

     

     

    32.0

    %

     

     

    20.7

    %

     

     

    N/A

     

     

     

    26.8

    %

     

     

     

     

     

     

     

     

     

    Twelve Months Ended December 31, 2023

     

     

     

     

     

     

     

     

    Operating income (loss)

     

    $

    3,945

     

     

    $

    1,666

     

     

    $

    (329

    )

     

    $

    5,282

     

    Operating margin

     

     

    28.0

    %

     

     

    19.1

    %

     

     

    N/A

     

     

     

    23.2

    %

    Add (deduct) impact of noteworthy items:

     

     

     

     

     

     

     

     

    Restructuring (a)

     

     

    177

     

     

     

    62

     

     

     

    62

     

     

     

    301

     

    Changes in contingent consideration

     

     

    27

     

     

     

    2

     

     

     

    —

     

     

     

    29

     

    Acquisition and disposition related costs (b)

     

     

    —

     

     

     

    39

     

     

     

    —

     

     

     

    39

     

    Disposal of businesses

     

     

    —

     

     

     

    17

     

     

     

    —

     

     

     

    17

     

    JLT legacy legal charges (d)

     

     

    —

     

     

     

    (51

    )

     

     

    —

     

     

     

    (51

    )

    Legal claims (e)

     

     

    (58

    )

     

     

    —

     

     

     

    —

     

     

     

    (58

    )

    Other

     

     

    2

     

     

     

    1

     

     

     

    1

     

     

     

    4

     

    Operating income adjustments

     

     

    148

     

     

     

    70

     

     

     

    63

     

     

     

    281

     

    Adjusted operating income (loss)

     

    $

    4,093

     

     

    $

    1,736

     

     

    $

    (266

    )

     

    $

    5,563

     

    Total identified intangible amortization expense

     

    $

    297

     

     

    $

    46

     

     

    $

    —

     

     

    $

    343

     

    Adjusted operating margin

     

     

    31.3

    %

     

     

    20.4

    %

     

     

    N/A

     

     

     

    26.0

    %

    (a)

     

    Costs primarily includes severance and lease exit charges for activities focused on workforce actions, rationalization of technology and functional resources, and reductions in real estate.

    (b)

     

    Primarily reflects exit costs for the disposition of the Mercer U.K. pension administration and U.S. health and benefits administration businesses and one-time acquisition related retention costs. Amounts in 2023 include integration costs related to the Westpac superannuation fund transaction.

    (c)

     

    Net gain on sale of the Mercer U.K. pension administration and U.S. health and benefits administration businesses and sale of a business in Oliver Wyman Group. These amounts are included in revenue in the consolidated statements of income and excluded from non-GAAP revenue and adjusted revenue used in the calculation of adjusted operating margin.

    (d)

     

    Insurance and indemnity recoveries for a legacy JLT E&O matter relating to suitability of advice provided to individuals for defined benefit pension transfers in the U.K.

    (e)

     

    Reflects a legal settlement with a competitor, excluding legal fees. The amount is included in revenue in the consolidated statements of income and excluded from non-GAAP revenue and adjusted revenue used in the calculation of adjusted operating margin. 

     

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Three and Twelve Months Ended December 31

    (In millions, except per share data)

    (Unaudited)

     

    Adjusted income, net of tax is calculated as the Company's GAAP income from continuing operations, adjusted to reflect the after tax impact of the operating income adjustments in the preceding tables and the additional items listed below. Adjusted EPS is calculated by dividing the Company's adjusted income, net of tax, by the average number of shares outstanding-diluted for the relevant period. The following tables reconcile adjusted income, net of tax to GAAP income from continuing operations and adjusted EPS to GAAP EPS for the three and twelve months ended December 31, 2024 and 2023.

     

     

    Three Months Ended

    December 31, 2024

     

    Three Months Ended

    December 31, 2023

     

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

    Net income before non-controlling interests, as reported

     

     

     

    $

    801

     

     

     

     

     

    $

    765

     

     

    Less: Non-controlling interest, net of tax

     

     

     

     

    13

     

     

     

     

     

     

    9

     

     

    Subtotal

     

     

     

    $

    788

     

    $

    1.59

     

     

     

    $

    756

     

    $

    1.52

    Operating income adjustments

     

    $

    154

     

     

     

     

     

     

    $

    90

     

     

     

     

     

    Investments adjustment

     

     

    —

     

     

     

     

     

     

     

    —

     

     

     

     

     

    Pension settlement adjustment

     

     

    1

     

     

     

     

     

     

     

    —

     

     

     

     

     

    Financing costs (a)

     

     

    26

     

     

     

     

     

     

     

    —

     

     

     

     

     

    Income tax effect of adjustments (b)

     

     

    (42

    )

     

     

     

     

     

     

    (8

    )

     

     

     

     

     

     

     

     

     

    139

     

     

    0.28

     

     

     

     

    82

     

     

    0.16

    Adjusted income, net of tax

     

     

     

    $

    927

     

    $

    1.87

     

     

     

    $

    838

     

    $

    1.68

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Twelve Months Ended

    December 31, 2024

     

    Twelve Months Ended

    December 31, 2023

     

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

    Net income before non-controlling interests, as reported

     

     

     

    $

    4,117

     

     

     

     

     

    $

    3,802

     

     

    Less: Non-controlling interest, net of tax

     

     

     

     

    57

     

     

     

     

     

     

    46

     

     

    Subtotal

     

     

     

    $

    4,060

     

    $

    8.18

     

     

     

    $

    3,756

     

    $

    7.53

    Operating income adjustments

     

    $

    354

     

     

     

     

     

     

    $

    281

     

     

     

     

     

    Investments adjustment

     

     

    (2

    )

     

     

     

     

     

     

    2

     

     

     

     

     

    Pension settlement adjustment

     

     

    3

     

     

     

     

     

     

     

    —

     

     

     

     

     

    Financing costs (a)

     

     

    26

     

     

     

     

     

     

     

    —

     

     

     

     

     

    Income tax effect of adjustments (b)

     

     

    (72

    )

     

     

     

     

     

     

    (53

    )

     

     

     

     

     

     

     

     

     

    309

     

     

    0.62

     

     

     

     

    230

     

     

    0.46

    Adjusted income, net of tax

     

     

     

    $

    4,369

     

    $

    8.80

     

     

     

    $

    3,986

     

    $

    7.99

     

     

     

     

     

     

     

     

     

     

     

     

     

    (a)  

    Primarily reflects amortization of bridge financing fees related to the acquisition of McGriff.

    (b)  

    For items with an income tax impact, the tax effect was calculated using an effective tax rate based on the tax jurisdiction for each item.

     

    Marsh & McLennan Companies, Inc.

    Supplemental Information

    Three and Twelve Months Ended December 31

    (Millions) (Unaudited)

     

     

     

    Three Months Ended

    December 31,

     

    Twelve Months Ended

    December 31,

     

     

    2024

     

    2023

     

    2024

     

    2023

    Consolidated

     

     

     

     

     

     

     

     

    Compensation and benefits

     

    $

    3,630

     

    $

    3,268

     

    $

    13,996

     

    $

    13,099

    Other operating expenses

     

     

    1,295

     

     

    1,183

     

     

    4,645

     

     

    4,355

    Total expenses

     

    $

    4,925

     

    $

    4,451

     

    $

    18,641

     

    $

    17,454

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    $

    93

     

    $

    100

     

    $

    369

     

    $

    370

    Identified intangible amortization expense

     

     

    108

     

     

    86

     

     

    377

     

     

    343

    Total

     

    $

    201

     

    $

    186

     

    $

    746

     

    $

    713

     

     

     

     

     

     

     

     

     

    Risk and Insurance Services

     

     

     

     

     

     

     

     

    Compensation and benefits

     

    $

    2,178

     

    $

    1,868

     

    $

    8,499

     

    $

    7,702

    Other operating expenses

     

     

    699

     

     

    650

     

     

    2,531

     

     

    2,442

    Total expenses

     

    $

    2,877

     

    $

    2,518

     

    $

    11,030

     

    $

    10,144

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    $

    52

     

    $

    55

     

    $

    192

     

    $

    190

    Identified intangible amortization expense

     

     

    93

     

     

    76

     

     

    326

     

     

    297

    Total

     

    $

    145

     

    $

    131

     

    $

    518

     

    $

    487

     

     

     

     

     

     

     

     

     

    Consulting

     

     

     

     

     

     

     

     

    Compensation and benefits

     

    $

    1,421

     

    $

    1,362

     

    $

    5,358

     

    $

    5,249

    Other operating expenses

     

     

    554

     

     

    495

     

     

    2,005

     

     

    1,794

    Total expenses

     

    $

    1,975

     

    $

    1,857

     

    $

    7,363

     

    $

    7,043

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    $

    26

     

    $

    28

     

    $

    114

     

    $

    106

    Identified intangible amortization expense

     

     

    15

     

     

    10

     

     

    51

     

     

    46

    Total

     

    $

    41

     

    $

    38

     

    $

    165

     

    $

    152

     

    Marsh & McLennan Companies, Inc.

    Consolidated Balance Sheets

    (Millions) (Unaudited)

     

     

     

    December 31,

    2024

     

    December 31,

    2023

    ASSETS

     

     

     

     

    Current assets:

     

     

     

     

    Cash and cash equivalents

     

    $

    2,398

     

    $

    3,358

    Cash and cash equivalents held in a fiduciary capacity

     

     

    11,276

     

     

    10,794

    Net receivables

     

     

    7,156

     

     

    6,418

    Other current assets

     

     

    1,287

     

     

    1,178

    Total current assets

     

     

    22,117

     

     

    21,748

     

     

     

     

     

    Goodwill and intangible assets

     

     

    28,126

     

     

    19,861

    Fixed assets, net

     

     

    859

     

     

    882

    Pension related assets

     

     

    1,914

     

     

    2,051

    Right of use assets

     

     

    1,498

     

     

    1,541

    Deferred tax assets

     

     

    237

     

     

    357

    Other assets

     

     

    1,730

     

     

    1,590

    TOTAL ASSETS

     

    $

    56,481

     

    $

    48,030

     

     

     

     

     

    LIABILITIES AND EQUITY

     

     

     

     

    Current liabilities:

     

     

     

     

    Short-term debt

     

    $

    519

     

    $

    1,619

    Accounts payable and accrued liabilities

     

     

    3,402

     

     

    3,403

    Accrued compensation and employee benefits

     

     

    3,620

     

     

    3,346

    Current lease liabilities

     

     

    325

     

     

    312

    Accrued income taxes

     

     

    376

     

     

    321

    Fiduciary liabilities

     

     

    11,276

     

     

    10,794

    Total current liabilities

     

     

    19,518

     

     

    19,795

     

     

     

     

     

    Long-term debt

     

     

    19,428

     

     

    11,844

    Pension, post-retirement and post-employment benefits

     

     

    840

     

     

    779

    Long-term lease liabilities

     

     

    1,590

     

     

    1,661

    Liabilities for errors and omissions

     

     

    305

     

     

    314

    Other liabilities

     

     

    1,265

     

     

    1,267

     

     

     

     

     

    Total equity

     

     

    13,535

     

     

    12,370

    TOTAL LIABILITIES AND EQUITY

     

    $

    56,481

     

    $

    48,030

     

    Marsh & McLennan Companies, Inc.

    Consolidated Statements of Cash Flows

    (Millions) (Unaudited)

     

     

     

    For the Years Ended

    December 31,

     

     

     

    2024

     

     

     

    2023

     

    Operating cash flows:

     

     

     

     

    Net income before non-controlling interests

     

    $

    4,117

     

     

    $

    3,802

     

    Adjustments to reconcile net income to cash provided by operations:

     

     

     

     

    Depreciation and amortization

     

     

    746

     

     

     

    713

     

    Non-cash lease expense

     

     

    280

     

     

     

    288

     

    Share-based compensation expense

     

     

    368

     

     

     

    363

     

    Dispositions, changes to contingent consideration and net gain on investments

     

     

    (134

    )

     

     

    —

     

     

     

     

     

     

    Changes in assets and liabilities:

     

     

     

     

    Accrued compensation and employee benefits

     

     

    92

     

     

     

    195

     

    Provision for taxes, net of payments and refunds

     

     

    123

     

     

     

    105

     

    Net receivables

     

     

    (467

    )

     

     

    (467

    )

    Other changes to assets and liabilities

     

     

    (162

    )

     

     

    (90

    )

    Contributions to pension and other benefit plans in excess of current year credit

     

     

    (352

    )

     

     

    (335

    )

    Operating lease liabilities

     

     

    (309

    )

     

     

    (316

    )

    Net cash provided by operations

     

     

    4,302

     

     

     

    4,258

     

    Financing cash flows:

     

     

     

     

    Purchase of treasury shares

     

     

    (900

    )

     

     

    (1,150

    )

    Proceeds from issuance of debt

     

     

    8,170

     

     

     

    2,169

     

    Repayments of debt

     

     

    (1,617

    )

     

     

    (266

    )

    Payment of bridge loan commitment fees

     

     

    (23

    )

     

     

    —

     

    Net issuance of common stock from treasury shares

     

     

    84

     

     

     

    51

     

    Net distributions from non-controlling interests and deferred/contingent consideration

     

     

    (157

    )

     

     

    (370

    )

    Dividends paid

     

     

    (1,513

    )

     

     

    (1,298

    )

    Change in fiduciary liabilities

     

     

    411

     

     

     

    (255

    )

    Net cash provided by (used for) financing activities

     

     

    4,455

     

     

     

    (1,119

    )

    Investing cash flows:

     

     

     

     

    Capital expenditures

     

     

    (316

    )

     

     

    (416

    )

    Net purchases of long-term investments and other

     

     

    (107

    )

     

     

    (46

    )

    Sales of long-term investments

     

     

    55

     

     

     

    38

     

    Dispositions

     

     

    89

     

     

     

    (17

    )

    Acquisitions, net of cash and cash held in a fiduciary capacity acquired

     

     

    (8,542

    )

     

     

    (976

    )

    Net cash used for investing activities

     

     

    (8,821

    )

     

     

    (1,417

    )

    Effect of exchange rate changes on cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity

     

     

    (414

    )

     

     

    328

     

    Decrease in cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity

     

     

    (478

    )

     

     

    2,050

     

    Cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity at beginning of year

     

     

    14,152

     

     

     

    12,102

     

    Cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity at end of year

     

    $

    13,674

     

     

    $

    14,152

     

    Reconciliation of cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity to the Consolidated Balance Sheets

    Balance at December 31,

     

    2024

     

    2023

    (In millions)

     

     

     

     

    Cash and cash equivalents

     

    $

    2,398

     

    $

    3,358

    Cash and cash equivalents held in a fiduciary capacity

     

     

    11,276

     

     

    10,794

    Total cash, cash equivalents, and cash and cash equivalents held in a fiduciary capacity

     

    $

    13,674

     

    $

    14,152

     

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Three Months Ended December 31

    (Millions) (Unaudited)

     

    Non-GAAP revenue isolates the impact of foreign exchange rate movements and certain transaction-related items from the current period GAAP revenue. The non-GAAP revenue measure is presented on a constant currency basis, excluding the impact of foreign currency fluctuations. The Company isolates the impact of foreign exchange rate movements period over period, by translating the current period foreign currency GAAP revenue into U.S. Dollars based on the difference in the current and corresponding prior period exchange rates. Similarly, certain other items such as acquisitions and dispositions, including transfers among businesses, may impact period over period comparisons of revenue and are consistently excluded from current and prior period GAAP revenues for comparability purposes. Percentage changes, referred to as non-GAAP underlying revenue, are calculated by dividing the period over period change in non-GAAP revenue by the prior period non-GAAP revenue.

     

    The following table provides the reconciliation of GAAP revenue to non-GAAP revenue:

     

     

     

    2024

     

    2023

    Three Months Ended December 31,

     

    GAAP

    Revenue

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

     

    GAAP

    Revenue

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

    Risk and Insurance Services

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Marsh

     

    $

    3,334

     

     

    $

    23

     

     

    $

    (220

    )

     

    $

    3,137

     

     

    $

    2,896

     

     

    $

    (1

    )

     

    $

    2,895

     

    Guy Carpenter (a)

     

     

    201

     

     

     

    2

     

     

     

    5

     

     

     

    208

     

     

     

    252

     

     

     

    (58

    )

     

     

    194

     

    Subtotal

     

     

    3,535

     

     

     

    25

     

     

     

    (215

    )

     

     

    3,345

     

     

     

    3,148

     

     

     

    (59

    )

     

     

    3,089

     

    Fiduciary Interest Income

     

     

    112

     

     

     

    —

     

     

     

    (3

    )

     

     

    109

     

     

     

    123

     

     

     

    —

     

     

     

    123

     

    Total Risk and Insurance Services

     

     

    3,647

     

     

     

    25

     

     

     

    (218

    )

     

     

    3,454

     

     

     

    3,271

     

     

     

    (59

    )

     

     

    3,212

     

    Consulting

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Mercer

     

     

    1,487

     

     

     

    7

     

     

     

    (74

    )

     

     

    1,420

     

     

     

    1,444

     

     

     

    (90

    )

     

     

    1,354

     

    Oliver Wyman Group (b)

     

     

    954

     

     

     

    (2

    )

     

     

    (41

    )

     

     

    911

     

     

     

    856

     

     

     

    (1

    )

     

     

    855

     

    Total Consulting

     

     

    2,441

     

     

     

    5

     

     

     

    (115

    )

     

     

    2,331

     

     

     

    2,300

     

     

     

    (91

    )

     

     

    2,209

     

    Corporate Eliminations

     

     

    (21

    )

     

     

    —

     

     

     

    —

     

     

     

    (21

    )

     

     

    (17

    )

     

     

    —

     

     

     

    (17

    )

    Total Revenue

     

    $

    6,067

     

     

    $

    30

     

     

    $

    (333

    )

     

    $

    5,764

     

     

    $

    5,554

     

     

    $

    (150

    )

     

    $

    5,404

     

     

    Revenue Details

     

    The following table provides more detailed revenue information for certain of the components presented above:

     

     

     

    2024

     

    2023

    Three Months Ended December 31,

     

    GAAP

    Revenue

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

     

    GAAP

    Revenue

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

    Marsh:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    EMEA

     

    $

    846

     

    $

    —

     

     

    $

    4

     

     

    $

    850

     

    $

    780

     

    $

    (1

    )

     

    $

    779

    Asia Pacific

     

     

    345

     

     

    —

     

     

     

    (12

    )

     

     

    333

     

     

    315

     

     

    —

     

     

     

    315

    Latin America

     

     

    179

     

     

    20

     

     

     

    (3

    )

     

     

    196

     

     

    173

     

     

    —

     

     

     

    173

    Total International

     

     

    1,370

     

     

    20

     

     

     

    (11

    )

     

     

    1,379

     

     

    1,268

     

     

    (1

    )

     

     

    1,267

    U.S./Canada

     

     

    1,964

     

     

    3

     

     

     

    (209

    )

     

     

    1,758

     

     

    1,628

     

     

    —

     

     

     

    1,628

    Total Marsh

     

    $

    3,334

     

    $

    23

     

     

    $

    (220

    )

     

    $

    3,137

     

    $

    2,896

     

    $

    (1

    )

     

    $

    2,895

    Mercer:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wealth

     

    $

    675

     

    $

    (2

    )

     

    $

    (46

    )

     

    $

    627

     

    $

    654

     

    $

    (52

    )

     

    $

    602

    Health

     

     

    495

     

     

    6

     

     

     

    (16

    )

     

     

    485

     

     

    502

     

     

    (38

    )

     

     

    464

    Career

     

     

    317

     

     

    3

     

     

     

    (12

    )

     

     

    308

     

     

    288

     

     

    —

     

     

     

    288

    Total Mercer

     

    $

    1,487

     

    $

    7

     

     

    $

    (74

    )

     

    $

    1,420

     

    $

    1,444

     

    $

    (90

    )

     

    $

    1,354

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    (a)  

    Acquisitions, dispositions, and other in 2023 includes a gain from a legal settlement with a competitor of $58 million, excluding legal fees.

    (b)  

    Acquisitions, dispositions, and other in 2024 includes a gain of $20 million from the sale of a business in Oliver Wyman Group.

       

     

    Note: Amounts in the tables above are rounded to whole numbers.
     

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Twelve Months Ended December 31

    (Millions) (Unaudited)

     

    The following table provides the reconciliation of GAAP revenue to Non-GAAP revenue:

     

     

     

    2024

     

    2023

    Twelve Months Ended December 31,

     

    GAAP

    Revenue

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

     

    GAAP

    Revenue

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

    Risk and Insurance Services

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Marsh

     

    $

    12,536

     

     

    $

    73

     

     

    $

    (391

    )

     

    $

    12,218

     

     

    $

    11,378

     

     

    $

    (3

    )

     

    $

    11,375

     

    Guy Carpenter (a)

     

     

    2,362

     

     

     

    7

     

     

     

    2

     

     

     

    2,371

     

     

     

    2,258

     

     

     

    (70

    )

     

     

    2,188

     

    Subtotal

     

     

    14,898

     

     

     

    80

     

     

     

    (389

    )

     

     

    14,589

     

     

     

    13,636

     

     

     

    (73

    )

     

     

    13,563

     

    Fiduciary Interest Income

     

     

    497

     

     

     

    1

     

     

     

    (5

    )

     

     

    493

     

     

     

    453

     

     

     

    —

     

     

     

    453

     

    Total Risk and Insurance Services

     

     

    15,395

     

     

     

    81

     

     

     

    (394

    )

     

     

    15,082

     

     

     

    14,089

     

     

     

    (73

    )

     

     

    14,016

     

    Consulting

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Mercer (b)

     

     

    5,743

     

     

     

    37

     

     

     

    (151

    )

     

     

    5,629

     

     

     

    5,587

     

     

     

    (249

    )

     

     

    5,338

     

    Oliver Wyman Group (c)

     

     

    3,390

     

     

     

    (5

    )

     

     

    (91

    )

     

     

    3,294

     

     

     

    3,122

     

     

     

    (2

    )

     

     

    3,120

     

    Total Consulting

     

     

    9,133

     

     

     

    32

     

     

     

    (242

    )

     

     

    8,923

     

     

     

    8,709

     

     

     

    (251

    )

     

     

    8,458

     

    Corporate Eliminations

     

     

    (70

    )

     

     

    —

     

     

     

    —

     

     

     

    (70

    )

     

     

    (62

    )

     

     

    —

     

     

     

    (62

    )

    Total Revenue

     

    $

    24,458

     

     

    $

    113

     

     

    $

    (636

    )

     

    $

    23,935

     

     

    $

    22,736

     

     

    $

    (324

    )

     

    $

    22,412

     

     
    Revenue Details
     

    The following table provides more detailed revenue information for certain of the components presented above:

     

     

     

    2024

     

    2023

    Twelve Months Ended December 31,

     

    GAAP

    Revenue

     

    Currency

    Impact

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

     

    GAAP

    Revenue

     

    Acquisitions/

    Dispositions/

    Other Impact

     

    Non-GAAP

    Revenue

    Marsh:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    EMEA

     

    $

    3,530

     

    $

    (10

    )

     

    $

    1

     

     

    $

    3,521

     

    $

    3,262

     

    $

    (3

    )

     

    $

    3,259

    Asia Pacific

     

     

    1,414

     

     

    25

     

     

     

    (66

    )

     

     

    1,373

     

     

    1,295

     

     

    —

     

     

     

    1,295

    Latin America

     

     

    575

     

     

    51

     

     

     

    (13

    )

     

     

    613

     

     

    559

     

     

    —

     

     

     

    559

    Total International

     

     

    5,519

     

     

    66

     

     

     

    (78

    )

     

     

    5,507

     

     

    5,116

     

     

    (3

    )

     

     

    5,113

    U.S./Canada

     

     

    7,017

     

     

    7

     

     

     

    (313

    )

     

     

    6,711

     

     

    6,262

     

     

    —

     

     

     

    6,262

    Total Marsh

     

    $

    12,536

     

    $

    73

     

     

    $

    (391

    )

     

    $

    12,218

     

    $

    11,378

     

    $

    (3

    )

     

    $

    11,375

    Mercer:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wealth (b)

     

    $

    2,584

     

    $

    —

     

     

    $

    (129

    )

     

    $

    2,455

     

    $

    2,507

     

    $

    (146

    )

     

    $

    2,361

    Health (b)

     

     

    2,100

     

     

    20

     

     

     

    (5

    )

     

     

    2,115

     

     

    2,061

     

     

    (103

    )

     

     

    1,958

    Career

     

     

    1,059

     

     

    17

     

     

     

    (17

    )

     

     

    1,059

     

     

    1,019

     

     

    —

     

     

     

    1,019

    Total Mercer

     

    $

    5,743

     

    $

    37

     

     

    $

    (151

    )

     

    $

    5,629

     

    $

    5,587

     

    $

    (249

    )

     

    $

    5,338

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    (a)

     

    Acquisitions, dispositions, and other in 2023 includes a gain from a legal settlement with a competitor of $58 million, excluding legal fees.

    (b)

     

    Acquisitions, dispositions, and other in 2024 includes a net gain of $35 million from the sale of the U.K. pension administration and U.S. health and benefits administration businesses, that comprised of a $70 million gain in Wealth, offset by a $35 million loss in Health.

    (c)

     

    Acquisitions, dispositions, and other in 2024 includes a gain of $20 million from the sale of a business in Oliver Wyman Group. 

       

     

    Note: Amounts in the tables above are rounded to whole numbers.
     

    Marsh & McLennan Companies, Inc.

    Reconciliation of Non-GAAP Measures

    Three Months and Twelve Months Ended

    (In millions, except per share data)

    (Unaudited)

     

    Starting with the first quarter of 2025, the Company will change its methodology to report adjusted net income and adjusted EPS to exclude the impact of intangible amortization and other net benefit credits.

     

    The Company believes these non-GAAP financial measures provide useful supplemental information that enables investors to better compare the Company's performance across periods. Management also uses these measures internally to assess the operating performance of its businesses and to decide how to allocate resources. However, investors should not consider these non-GAAP measures in isolation from, or as a substitute for, the financial information that the Company reports in accordance with GAAP. The Company's non-GAAP measures include adjustments that reflect how management views its businesses, and may differ from similarly titled non-GAAP measures presented by other companies.

     

    The following tables reconcile the adjusted income, net of tax and adjusted EPS for the full year and each quarter ended for 2024 and 2023, as previously reported, to the new reporting methodology, to provide comparability of results period over period:

     

     

    Three Months Ended

     

    Twelve Months Ended

     

    March 31, 2024

     

    June 30, 2024

     

    September 30, 2024

     

    December 31, 2024

     

    December 31, 2024

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

    Adjusted income, net of tax, as previously reported

    $

    1,438

     

     

    $

    2.89

     

    $

    1,194

     

     

    $

    2.41

     

    $

    810

     

     

    $

    1.63

     

    $

    927

     

     

    $

    1.87

     

    $

    4,369

     

     

    $

    8.80

    Total identified intangible amortization expense

    $

    90

     

     

     

     

    $

    89

     

     

     

     

    $

    90

     

     

     

     

    $

    108

     

     

     

     

    $

    377

     

     

     

    Other net benefit credits (a)

     

    (68

    )

     

     

     

     

    (67

    )

     

     

     

     

    (68

    )

     

     

     

     

    (68

    )

     

     

     

     

    (271

    )

     

     

    Income tax effect of above adjustments (b)

     

    (7

    )

     

     

     

     

    (6

    )

     

     

     

     

    (7

    )

     

     

     

     

    (12

    )

     

     

     

     

    (32

    )

     

     

     

     

    15

     

     

     

    0.03

     

     

    16

     

     

     

    0.03

     

     

    15

     

     

     

    0.03

     

     

    28

     

     

     

    0.06

     

     

    74

     

     

     

    0.15

    Adjusted income, excluding impact of above adjustments, net of tax

    $

    1,453

     

     

    $

    2.92

     

    $

    1,210

     

     

    $

    2.44

     

    $

    825

     

     

    $

    1.66

     

    $

    955

     

     

    $

    1.93

     

    $

    4,443

     

     

    $

    8.95

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Three Months Ended

     

    Twelve Months Ended

     

    March 31, 2023

     

    June 30, 2023

     

    September 30, 2023

     

    December 31, 2023

     

    December 31, 2023

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

     

    Amount

     

    Adjusted

    EPS

    Adjusted income, net of tax, as previously reported

    $

    1,266

     

     

    $

    2.53

     

    $

    1,100

     

     

    $

    2.20

     

    $

    782

     

     

    $

    1.57

     

    $

    838

     

     

    $

    1.68

     

    $

    3,986

     

     

    $

    7.99

    Total identified intangible amortization expense

    $

    85

     

     

     

     

    $

    87

     

     

     

     

    $

    85

     

     

     

     

    $

    86

     

     

     

     

    $

    343

     

     

     

    Other net benefit credits (a)

     

    (58

    )

     

     

     

     

    (60

    )

     

     

     

     

    (62

    )

     

     

     

     

    (59

    )

     

     

     

     

    (239

    )

     

     

    Income tax effect of above adjustments (b)

     

    (8

    )

     

     

     

     

    (8

    )

     

     

     

     

    (7

    )

     

     

     

     

    (8

    )

     

     

     

     

    (31

    )

     

     

     

     

    19

     

     

     

    0.04

     

     

    19

     

     

     

    0.04

     

     

    16

     

     

     

    0.03

     

     

    19

     

     

     

    0.04

     

     

    73

     

     

     

    0.15

    Adjusted income, excluding impact of above adjustments, net of tax

    $

    1,285

     

     

    $

    2.57

     

    $

    1,119

     

     

    $

    2.24

     

    $

    798

     

     

    $

    1.60

     

    $

    857

     

     

    $

    1.72

     

    $

    4,059

     

     

    $

    8.14

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    (a)

     

    Other net benefit credits excludes pension settlement adjustments included in adjusted income, net of tax, as previously reported. 

    (b)

     

    For items with an income tax impact, the tax effect was calculated using an effective tax rate based on the tax jurisdiction for each item.

     

    View source version on businesswire.com: https://www.businesswire.com/news/home/20250129602900/en/

    Media Contact:

    Erick R. Gustafson

    Marsh McLennan

    +1 202 263 7788

    [email protected]

    Investor Contact:

    Jay Gelb

    Marsh McLennan

    +1 212 345 1569

    [email protected]

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