Overstock Active Customers 4.9M (-15% Y/Y); Orders Delivered 1.9M (+3%); Average Order Value $192 (-21%)
Third Quarter 2023 Operational Metrics*
• | Active customers of 4.9 million, a decrease of 15% year-over-year |
• | Last Twelve Months (LTM) net revenue per active customer of $322, a decrease of 13% year-over-year |
• | Orders delivered of 1.9 million, an increase of 3% year-over-year |
• | Average order value of $192, a decrease of 21% year-over-year |
• | Orders per active customer of 1.48, a decrease of 9% year-over-year |
• | Orders placed on a mobile device were 58% of gross merchandise sales |