Paychex, Inc. Reports Second Quarter and Mid-year Fiscal 2024 Results

• Sustained Growth in Revenue and Earnings in the Second Quarter
• Raises Full Year Earnings Outlook

Paychex, Inc. (the "Company," "Paychex," "we," "our," or "us") today announced the following results for the fiscal quarter ended November 30, 2023 (the "second quarter"), as compared to the corresponding prior-year period:

President and Chief Executive Officer, John Gibson commented, "We are pleased with our results for the second quarter and the first half of fiscal 2024, with total revenue growth of 6% and diluted earnings per share and adjusted diluted earnings per share growth through the first half of the fiscal year of 10%. The macro-economic environment remains stable for small and mid-sized businesses, who continue to face challenges in both the cost of and access to growth capital; and finding quality talent in the current labor market. Our Small Business Employment Watch continues to show moderation in both job growth and wage inflation."

Mr. Gibson also noted, "We continue to see demand for our HCM technology, HR and insurance solutions, as businesses struggle to comply with increasing regulations and a challenging HR landscape and labor market."

Second Quarter Business Highlights

Service revenue increased to $1.2 billion for the second quarter, growth of 5% over the prior year period. Highlights as compared to the corresponding prior year period are as follows:

Management Solutions revenue increased 4% to $930.7 million for the second quarter primarily due to the following factors:

• Growth in the number of clients served across our suite of human capital management ("HCM") solutions;
• Higher revenue per client from price realization and product penetration, including HR Solutions and retirement; and
• Growth in ancillary services.

Professional Employer Organization ("PEO") and Insurance Solutions revenue increased 8% to $295.7 million for the second quarter primarily due to the following:

• Growth in the number of average PEO worksite employees;
• Increase in PEO insurance revenues; and
• Higher revenue from ancillary services.

Interest on funds held for clients increased 44% to $31.5 million for the second quarter primarily due to higher average interest rates.

Total expenses increased 5% to $751.7 million for the second quarter primarily due to the following:

• Higher compensation costs driven by increases in average wage rates;
• Increase in PEO direct insurance costs related to growth in average worksite employees and PEO insurance revenues; and
• Continued investment in technology, sales and marketing.

Operating income grew 7% to $506.2 million for the second quarter. Operating margin (operating income as a percentage of total revenue) increased to 40.2% for the second quarter compared to 39.7% for the prior year period.

Other income/(expense) was $11.7 million for the second quarter compared to $2.9 million in the prior year period primarily as a result of higher average interest rates earned on our corporate investments as well as higher average investment balances.

Our effective income tax rate was 24.2% for the second quarter and the prior year period. Both periods were impacted by the recognition of net discrete tax benefits related to employee stock-based compensation payments.

Diluted earnings per share increased 9% to $1.08 per share for the second quarter and adjusted diluted earnings per share⁽¹⁾ increased 9% to $1.08 per share for the same period.

Fiscal Year-To-Date Business Highlights

Highlights for the six months ended November 30, 2023 (the "six months") as compared to the corresponding prior year period are as follows:

• Total revenue increased 6% to $2.5 billion.
• Operating income increased 8% to $1.0 billion.
• Diluted earnings per share increased 10% to $2.24 per share. Adjusted diluted earnings per share⁽¹⁾ increased 10% to $2.23 per share.

Financial Position and Liquidity

Our financial position and cash flow generation remained strong during the first half of the fiscal year. As of November 30, 2023, we had:

• Cash, restricted cash, and total corporate investments of $1.4 billion.
• Short-term and long-term borrowings, net of debt issuance costs, of $812.0 million.
• Cash flow from operations was $1.0 billion for the six months.

Return to Stockholders During the Six Months

• Paid cumulative dividends of $1.78 per share totaling $642.1 million.
• Repurchased 1.5 million shares of our common stock for $169.2 million.

Non-GAAP Financial Measures

In addition to reporting net income and diluted earnings per share, which are U.S. GAAP measures, we present adjusted net income, adjusted diluted earnings per share, and earnings before interest, taxes, depreciation, and amortization ("EBITDA") which are non-GAAP measures. We believe these additional measures are indicators of our core business operations' performance period over period. Adjusted net income, adjusted diluted earnings per share, and EBITDA are not calculated through the application of U.S. GAAP and are not required forms of disclosure by the Securities and Exchange Commission ("SEC"). As such, they should not be considered a substitute for the U.S. GAAP measures of net income, and diluted earnings per share, and, therefore, they should not be used in isolation but in conjunction with the U.S. GAAP measures. The use of any non-GAAP measure may produce results that vary from the U.S. GAAP measure and may not be comparable to a similarly defined non-GAAP measure used by other companies.

Business Outlook

Our business outlook for the fiscal year ending May 31, 2024 ("fiscal 2024") incorporates current assumptions and market conditions. Changes in the macroeconomic environment could alter our guidance. With consideration of these impacts, we have updated our business outlook as follows:

• PEO and Insurance Solutions revenue is now anticipated to grow in the range of 7% to 9%.
• Other income, net is now expected to be in the range of $35 million to $40 million.
• Adjusted diluted earnings per share⁽¹⁾ is now anticipated to grow in the range of 10% to 11%.
• Other aspects of our guidance for fiscal 2024 remain unchanged from what we provided previously.

Environmental, Social, and Governance ("ESG")

As part of what it means to be Paychex, we are focusing our ESG efforts on actions we can take to create positive impact. To learn more about our latest initiatives, please visit our Corporate Social Responsibility webpage. The information available on our website is not a part of, and is not incorporated into, this press release.

Quarterly Report on Form 10-Q ("Form 10-Q")

We anticipate filing our Form 10-Q for the second quarter within the next day, and it will be available at https://investor.paychex.com. This press release should be read in conjunction with the Form 10-Q and the related Notes to Consolidated Financial Statements and Management's Discussion and Analysis of Financial Condition and Results of Operations contained in that Form 10-Q.

Webcast Details

Interested parties may access the webcast of our Earnings Release Conference Call, scheduled for December 21, 2023, at 9:30 a.m. Eastern Time, at https://investor.paychex.com. The webcast will be archived for approximately 90 days. Our news releases, current financial information, SEC filings, and investor presentations are also accessible at https://investor.paychex.com.

About Paychex

Paychex, Inc. (NASDAQ:PAYX) is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves approximately 740,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. To learn more, visit www.paychex.com and stay connected on Twitter and LinkedIn.

Cautionary Note Regarding Forward-Looking Statements

Certain written and oral statements made by us may constitute "forward-looking statements" within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by such words and phrases as "expect," "outlook," "will," guidance," "projections," "anticipate," "believe," "could," "may," "possible," "potential" and other similar words or phrases. Examples of forward-looking statements include, among others, statements we make regarding operating performance, events, or developments that we expect or anticipate will occur in the future, including statements relating to our outlook, revenue growth, earnings, earnings-per-share growth, or similar projections.

Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on our current beliefs, expectations, and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy, and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks, and changes in circumstances that are difficult to predict, many of which are outside our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not place undue reliance upon any of these forward-looking statements. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the following:

• our ability to keep pace with changes in technology or provide timely enhancements to our solutions and support;
• software defects, undetected errors, and development delays for our solutions;
• the possibility of cyberattacks, security vulnerabilities or Internet disruptions, including data security and privacy leaks, and data loss and business interruptions;
• the possibility of failure of our business continuity plan during a catastrophic event;
• the failure of third-party service providers to perform their functions;
• the possibility that we may be exposed to additional risks related to our co-employment relationship with our PEO business;
• changes in health insurance and workers' compensation insurance rates and underlying claim trends;
• risks related to acquisitions and the integration of the businesses we acquire;
• our clients' failure to reimburse us for payments made by us on their behalf;
• the effect of changes in government regulations mandating the amount of tax withheld or the timing of remittances;
• our failure to comply with covenants in our debt agreements;
• changes in governmental regulations and policies;
• our ability to comply with U.S. and foreign laws and regulations;
• our compliance with data privacy laws and regulations;
• our failure to protect our intellectual property rights;
• potential outcomes related to pending or future litigation matters;
• the impact of macroeconomic factors on the U.S. and global economy, and in particular on our small- and medium-sized business clients;
• volatility in the political and economic environment, including inflation and changes in interest rates;
• changes in the availability and retention of qualified people; and
• the possible effects of negative publicity on our reputation and the value of our brand.

Any of these factors, as well as such other factors as discussed in our SEC filings, could cause our actual results to differ materially from our anticipated results. The information provided in this document is based upon the facts and circumstances known as of the date of this press release, and any forward-looking statements made by us in this document speak only as of the date on which they are made. Except as required by law, we undertake no obligation to update these forward-looking statements after the date of issuance of this press release to reflect events or circumstances after such date, or to reflect the occurrence of unanticipated events.

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