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    Progyny, Inc. Announces Second Quarter 2024 Results

    8/6/24 4:02:10 PM ET
    $PGNY
    Misc Health and Biotechnology Services
    Health Care
    Get the next $PGNY alert in real time by email

    Achieves Record Quarterly Adjusted EBITDA, Strong Cash Flow Conversion Rate

    Board Authorizes Repurchase of $100 Million of Common Stock

    NEW YORK, Aug. 06, 2024 (GLOBE NEWSWIRE) -- Progyny, Inc. (NASDAQ:PGNY) ("Progyny" or the "Company"), a transformative fertility, family building and women's health benefits solution, today announced its financial results for the three-month period ended June 30, 2024 ("the second quarter of 2024") as compared to the three-month period ended June 30, 2023 ("the second quarter of 2023" or "the prior year period").

    "The rate of utilization in the second quarter was consistent with our expectations, indicating that the demand for treatment remains both healthy and within the range of our long-established patterns," said Pete Anevski, Chief Executive Officer of Progyny. "While the third quarter rate of utilization thus far remains consistent with the second quarter, we are presently seeing a lower revenue per utilizing member than we would expect, which may be due to any number of reasons, including, for example, higher clinical success rates and other factors that impact timing and treatment paths. While this reflects a change from our historical experience and impacts our expectations for the second half of the year, we believe the business remains healthy and well-positioned overall, as evidenced by the significant progress we continue to make in all of the areas that are most impactful to building the long-term value of the business."

    "We are now entering the heart of our selling season, and employer interest in women's health solutions remains high and our pipeline is healthy. As usual, we expect that the majority of client decisions will occur in the coming months. Early commitments for launches in 2025 are pacing above this time last year, and reflect a wide range of industries, including financial services, hospitality, media, state and local government, and labor unions, further attesting to the universal relevance of our solutions. Lastly, existing clients are responding favorably to our newest services in maternity and menopause, and, as of this stage of the season, accounts representing approximately one million of our existing covered lives have chosen and will offer one or more of those programs for 2025."

    "Our results reflect meaningful increases in gross profit and Adjusted EBITDA, and we returned value to our shareholders through the repurchase of more than 6.8 million shares to date under our buyback programs that began at the end of February. We are pleased that our board has authorized an additional $100 million program, which will provide us with increased capacity for share repurchases," said Mark Livingston, Progyny's Chief Financial Officer.



    Second Quarter 2024 Highlights:   
        
    (unaudited; in thousands, except per share amounts)2Q 2024 2Q 2023
    Revenue$304,087  $279,373 
        
    Gross Profit$68,281  $60,641 
    Gross Margin 22.5%  21.7%
    Net Income$16,485  $14,991 
        
    Net Income per Diluted Share1 $0.17  $0.15 
        
    Adjusted Earnings Per Diluted Share2$0.43  $0.36 
        
    Adjusted EBITDA2$54,477  $47,464 
    Adjusted EBITDA Margin2 17.9%  17.0%
    1. Net income per diluted share reflects weighted-average shares outstanding as adjusted for potential dilutive securities, including options, restricted stock units, warrants to purchase common stock, and shares issuable under the employee stock purchase plan.
    2. Adjusted earnings per diluted share, Adjusted EBITDA, and Adjusted EBITDA margin are financial measures that are not required by, or presented in accordance with, U.S. generally accepted accounting principles ("GAAP"). Please see Annex A of this press release for a reconciliation of Adjusted earnings per diluted share to earnings per share, and Adjusted EBITDA to net income, the most directly comparable financial measures stated in accordance with GAAP for each of the periods presented. We calculate Adjusted earnings per diluted share as net income per diluted share excluding the impact of stock-based compensation, adjusted for the impact of taxes. We calculate Adjusted EBITDA margin as Adjusted EBITDA divided by revenue.

    Financial Highlights

    Revenue was $304.1 million, an 8.8% increase as compared to the $279.4 million reported in the second quarter of 2023, primarily as a result of the increase in our number of clients and covered lives.

    • Fertility benefit services revenue was $193.6 million, an 12% increase from the $172.7 million reported in the second quarter of 2023.
    • Pharmacy benefit services revenue was $110.5 million, a 3.6% increase as compared to the $106.6 million reported in the second quarter of 2023.

    Gross profit was $68.3 million, an increase of 13% from the $60.6 million reported in the second quarter of 2023, primarily due to the higher revenue. Gross margin was 22.5%, as compared to the 21.7% reported in the prior year period.

    Net income was $16.5 million, or $0.17 income per diluted share, as compared to the $15.0 million, or $0.15 income per diluted share, reported in the second quarter of 2023. The increase in net income was due primarily to the higher overall level of profitability across the business.

    Adjusted EBITDA was $54.5 million, an increase of 15% as compared to the $47.5 million reported in the second quarter of 2023, reflecting the higher gross profit and operating efficiencies realized on our higher revenues. Adjusted EBITDA margin was 17.9%, a 90 basis point increase from the 17.0% Adjusted EBITDA margin in the second quarter of 2023. Please refer to Annex A for a reconciliation of Adjusted EBITDA to net income.

    Cash Flow

    Net cash provided by operating activities in the second quarter of 2024 was $56.7 million, compared to net cash provided by operating activities of $76.0 million in the prior year period. The lower cash flow as compared to the prior year period was primarily due to the previously disclosed impacts of certain favorable working capital items to the prior year period, as well as higher cash payments for income taxes in the second quarter of 2024.

    Balance Sheet and Financial Position

    As of June 30, 2024, the Company had total working capital of approximately $356.9 million and no debt. This included cash and cash equivalents and marketable securities of $262.2 million, a decrease of $109.6 million from the balances as of March 31, 2024, reflecting the stock repurchase activity conducted during the quarter.

    During the second quarter of 2024, the Company purchased 5,593,128 shares for $159.8 million through its February and May share repurchase programs, which provided for a total authorization of $200 million. To date, the Company has purchased 6,805,426 shares collectively in the program. On August 5, 2024, the Board has authorized the repurchase of an additional $100 million of common stock.

    Key Metrics

    The Company had 463 clients as of June 30, 2024, as compared to 384 clients as of June 30, 2023.

     Three Months Ended June 30, Six Months Ended June 30,
     2024  2023  2024  2023 
    ART Cycles *15,562  14,771  30,364  27,942 
    Utilization - All Members**0.55% 0.57% 0.84% 0.85%
    Utilization - Female Only**0.47% 0.50% 0.71% 0.73%
    Average Members***6,409,000  5,340,000  6,347,000  5,330,000 

    * Represents the number of ART cycles performed, including IVF with a fresh embryo transfer, IVF freeze all cycles/embryo banking, frozen embryo transfers, and egg freezing.

    ** Represents the member utilization rate for all services, including, but not limited to, ART cycles, initial consultations, IUIs, and genetic testing. The utilization rate for all members includes all unique members (female and male) who utilize the benefit during that period, while the utilization rate for female only includes only unique females who utilize the benefit during that period. For purposes of calculating utilization rates in any given period, the results reflect the number of unique members utilizing the benefit for that period. Individual periods cannot be combined as member treatments may span multiple periods.

    ***Includes approximately 300,000 members from a single client not reflected in utilization as a result of the client's chosen benefit design.

    Financial Outlook

    "While the rate of utilization remains strong and consistent with our historical levels, we are revising our expectations for the second half of the year to reflect a lesser-than-historical rate of increase in revenue per utilizing member given the variation we're presently seeing," said Mr. Anevski.

    The Company is providing the following financial guidance for the full year ending December 31, 2024 and the three-month period ending September 30, 2024:

    • Full Year 2024 Outlook:
      • Revenue is now projected to be $1.165 billion to $1.20 billion, reflecting growth of 7% to 10%
      • Net income is projected to be $55.4 million to $62.4 million, or $0.57 to $0.64 per diluted share, on the basis of approximately 98 million assumed weighted-average fully diluted-shares outstanding
      • Adjusted EBITDA1 is projected to be $199.0 million to $209.0 million
      • Adjusted earnings per diluted share1 is projected to be $1.53 to $1.61



    • Third Quarter of 2024 Outlook:



      • Revenue is projected to be $290.0 million to $303.0 million, reflecting growth of 3% to 8%
      • Net income is projected to be $10.7 million to $13.2 million, or $0.11 to $0.14 per diluted share, on the basis of approximately 96 million assumed weighted-average fully diluted-shares outstanding
      • Adjusted EBITDA1 is projected to be $47.5 million to $51.0 million
      • Adjusted earnings per diluted share1 is projected to be $0.35 to $0.38



    1. Adjusted EBITDA and Adjusted earnings per diluted share are financial measures that are not required by, or presented in accordance with, GAAP. Please see Annex A of this press release for a reconciliation of forward-looking Adjusted EBITDA to forward-looking net income and Adjusted net income to net income, the most directly comparable financial measures stated in accordance with GAAP, for the period presented.



    Conference Call Information

    Progyny will host a conference call at 4:45 P.M. Eastern Time (1:45 P.M. Pacific Time) today, August 6, 2024, to discuss its financial results. Interested participants from the United States may join by calling 1.866.825.7331 and using conference ID 265484. Participants from international locations may join by calling 1.973.413.6106 and using the same conference ID. A replay of the call will be available until August 13, 2024 at 5:00 P.M. Eastern Time by dialing 1.800.332.6854 (U.S. participants) or 1.973.528.0005 (international) and entering passcode 265484. A live audio webcast of the call and subsequent replay will also be available through the Events & Presentations section of the Company's Investor Relations website at investors.progyny.com.

    About Progyny

    Progyny (NASDAQ:PGNY) is a transformative fertility, family building and women's health benefits solution, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize their dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients, and physicians.

    Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

    Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, INC. 5000, INC. Power Partners and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.

    Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995

    This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements contained in this press release other than statements of historical fact, including, without limitation, statements regarding our financial outlook for the third quarter and full year 2024, including the impact of our sales season and client launches; our anticipated number of clients and covered lives for 2024; our expected utilization rates and average revenue per utilizing member; the demand for our solutions; our expectations for our selling season for 2025 launches; our positioning to successfully manage economic uncertainty on our business; the timing of client decisions; our ability to retain existing clients and acquire new clients; and our business strategy, plans, goals and expectations concerning our market position, future operations, and other financial and operating information. The words "anticipates," "assumes," "believe," "contemplate," "continues, " "could," "estimates," "expects," "future," "intends," "may," "plans," "predict," "potential," "project," "seeks," "should," "target," "will," and the negative of these or similar expressions and phrases are intended to identify forward-looking statements, though not all forward-looking statements use these words or expressions.

    Forward-looking statements are neither promises nor guarantees, but involve known and unknown risks, uncertainties and other important factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. These risks include, without limitation, failure to meet our publicly announced guidance or other expectations about our business; competition in the market in which we operate; our history of operating losses and ability to sustain profitability; risks related to the impact of the COVID-19 pandemic, such as the scope and duration of the outbreak, the spread of new variants, government actions and restrictive measures implemented in response, delays and cancellations of fertility procedures and other impacts to the business; competition in the market in which we operate; our history of operating losses and ability to sustain profitability in the future; unfavorable conditions in our industry or the United States economy; our limited operating history and the difficulty in predicting our future results of operations; our ability to attract and retain clients and increase the adoption of services within our client base; the loss of any of our largest client accounts; changes in the technology industry; changes or developments in the health insurance market; negative publicity in the health benefits industry; lags, failures or security breaches in our computer systems or those of our vendors; a significant change in the level or the mix of utilization of our solutions; our ability to offer high-quality support; positive references from our existing clients; our ability to develop and expand our marketing and sales capabilities; the rate of growth of our future revenue; the accuracy of the estimates and assumptions we use to determine the size of target markets; our ability to successfully manage our growth; reductions in employee benefits spending; seasonal fluctuations in our sales; the adoption of new solutions and services by our clients or members; our ability to innovate and develop new offerings; our ability to adapt and respond to the medical landscape, regulations, client needs, requirements or preferences; our ability to maintain and enhance our brand; our ability to attract and retain members of our management team, key employees, or other qualified personnel; our ability to maintain our Company culture; risks related to any litigation against us; our ability to maintain our Center of Excellence network of healthcare providers; our strategic relationships with and monitoring of third parties; our ability to maintain or any disruption of our pharmacy distribution network or their supply chain; our relationship with key pharmacy program partners or any decline in rebates provided by them; our ability to maintain our relationships with benefits consultants; exposure to credit risk from our members; risks related to government regulation; risks related to potential sales to government entities; our ability to protect our intellectual property rights; risks related to acquisitions, strategic investments, partnerships, or alliances; federal tax reform and changes to our effective tax rate; the imposition of state and local state taxes; our ability to utilize a significant portion of our net operating loss or research tax credit carryforwards; our ability to develop or maintain effective internal control over financial reporting and the increased costs of operating as a public company; and our ability to adapt and respond to the changing SEC expectations regarding environmental, social and governance practices. For a detailed discussion of these and other risk factors, please refer to our filings with the Securities and Exchange Commission (the "SEC"), including in the section entitled "Risk Factors" in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, and subsequent reports that we file with the SEC which are available at http://investors.progyny.com and on the SEC's website at https://www.sec.gov.

    Forward-looking statements represent our management's beliefs and assumptions only as of the date of this press release. Our actual future results could differ materially from what we expect. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons.

    Non-GAAP Financial Measures

    In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles ("GAAP"), this press release and the accompanying tables include the non-GAAP financial measures Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share.

    Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share are supplemental financial measures that are not required by, or presented in accordance with, GAAP. We believe that these non-GAAP measures, when taken together with our GAAP financial results, provides meaningful supplemental information regarding our operating performance and facilitates internal comparisons of our historical operating performance on a more consistent basis by excluding certain items that may not be indicative of our business, results of operations or outlook. In particular, we believe that the use of Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share are helpful to our investors as they are measures used by management in assessing the health of our business, determining incentive compensation, evaluating our operating performance, and for internal planning and forecasting purposes.

    Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share are presented for supplemental informational purposes only, have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Some of the limitations of Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share include: (1) it does not properly reflect capital commitments to be paid in the future; (2) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures; (3) it does not consider the impact of stock-based compensation expense; (4) it does not reflect other non-operating income and expenses, including other income, net and interest income, net; (5) it does not reflect tax payments that may represent a reduction in cash available to us. In addition, our non-GAAP measures may not be comparable to similarly titled measures of other companies because they may not calculate such measures in the same manner as we calculate these measures, limiting their usefulness as comparative measures. Because of these limitations, when evaluating our performance, you should consider Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA margin on incremental revenue and Adjusted earnings per share alongside other financial performance measures, including our net income, gross margin, and our other GAAP results.

    We calculate Adjusted EBITDA as net income, adjusted to exclude depreciation and amortization; stock-based compensation expense; other income, net; interest income, net; and provision for income taxes. We calculate Adjusted EBITDA margin as Adjusted EBITDA divided by revenue. We calculate Adjusted EBITDA margin on incremental revenue as incremental Adjusted EBITDA in 2024 divided by incremental revenue in 2024. We calculate Adjusted earnings per diluted share as net income per diluted share excluding the impact of stock-based compensation, adjusted for the associated impact of taxes. Please see Annex A: "Reconciliation of GAAP to Non-GAAP Financial Measures" elsewhere in this press release.

    For Further Information, Please Contact:

    Investors:

    James Hart

    [email protected]

    Media:

    Selena Yang

    [email protected]



    PROGYNY, INC.

    Consolidated Balance Sheets

    (Unaudited)

    (in thousands, except share and per share amounts)




         June 30, December 31,
       2024   2023 
    ASSETS    
    Current assets:    
    Cash and cash equivalents $94,960  $97,296 
    Marketable securities  167,228   273,791 
    Accounts receivable, net of $54,081 and $46,636 of allowances at June 30, 2024 and December 31, 2023, respectively  293,796   241,869 
    Prepaid expenses and other current assets  26,259   27,451 
    Total current assets  582,243   640,407 
    Property and equipment, net  10,637   10,213 
    Operating lease right-of-use assets  17,806   17,605 
    Goodwill  15,606   11,880 
    Intangible assets, net  1,479   — 
    Deferred tax assets  67,881   73,120 
    Other noncurrent assets  2,980   3,395 
    Total assets $698,632  $756,620 
    LIABILITIES AND STOCKHOLDERS' EQUITY     
    Current liabilities:    
    Accounts payable $151,747  $125,426 
    Accrued expenses and other current liabilities  73,628   60,524 
    Total current liabilities  225,375   185,950 
    Operating lease noncurrent liabilities  17,064   17,241 
    Total liabilities  242,439   203,191 
    Commitments and Contingencies    
    STOCKHOLDERS' EQUITY    
    Common stock, $0.0001 par value; 1,000,000,000 shares authorized; 97,028,118 and 96,348,522 shares issued; 90,711,413 and 96,348,522 shares outstanding at June 30, 2024 and December 31, 2023, respectively  9   9 
    Additional paid-in capital  519,670   461,639 
    Treasury stock, at cost, $0.0001 par value; 6,932,685 and 615,980 shares at June 30, 2024 and December 31, 2023, respectively  (188,865)  (1,009)
    Accumulated earnings  123,354   89,971 
    Accumulated other comprehensive income  2,025   2,819 
    Total stockholders' equity   456,193   553,429 
    Total liabilities and stockholders' equity  $698,632  $756,620 





    PROGYNY, INC.

    Consolidated Statements of Operations

    (Unaudited)

    (in thousands, except share and per share amounts)



     Three Months Ended

    June 30,
     Six Months Ended

    June 30,
      2024  2023  2024  2023
    Revenue$304,087 $279,373 $582,165 $537,767
    Cost of services 235,806  218,732  451,478  418,486
    Gross profit 68,281  60,641  130,687  119,281
    Operating expenses:       
    Sales and marketing 16,421  15,384  31,875  29,666
    General and administrative 31,173  30,073  59,602  59,420
    Total operating expenses 47,594  45,457  91,477  89,086
    Income from operations 20,687  15,184  39,210  30,195
    Other income, net:       
    Other income, net 3,564  1,277  6,924  1,775
    Interest income, net 816  706  1,448  1,528
    Total other income, net 4,380  1,983  8,372  3,303
    Income before income taxes 25,067  17,167  47,582  33,498
    Provision for income taxes 8,582  2,176  14,199  829
    Net income$16,485 $14,991 $33,383 $32,669
    Net income per share:       
    Basic$0.18 $0.16 $0.35 $0.35
    Diluted$0.17 $0.15 $0.34 $0.33
    Weighted-average shares used in computing net income per share:       
    Basic 93,868,409  94,738,651  95,160,085  94,290,653
    Diluted 97,839,576  100,615,919  99,456,335  100,391,573



    PROGYNY, INC.

    Consolidated Statements of Cash Flows

    (Unaudited)

    (in thousands)



      Six Months Ended

    June 30,
       2024   2023 
    OPERATING ACTIVITIES    
    Net income $33,383  $32,669 
    Adjustments to reconcile net income to net cash provided by operating activities:    
    Deferred tax expense  5,522   824 
    Non-cash interest income  (77)  — 
    Depreciation and amortization  1,470   1,068 
    Stock-based compensation expense  64,088   62,561 
    Bad debt expense  9,572   9,794 
    Realized gains on sale of marketable securities  (6,987)  (1,324)
    Foreign currency exchange rate loss (gain)  30   (7)
    Changes in operating assets and liabilities:    
    Accounts receivable  (61,496)  (34,686)
    Prepaid expenses and other current assets  1,279   (9,189)
    Accounts payable  26,396   20,853 
    Accrued expenses and other current liabilities  8,860   13,829 
    Other noncurrent assets and liabilities  386   581 
    Net cash provided by operating activities  82,426   96,973 
         
    INVESTING ACTIVITIES    
    Purchase of property and equipment, net  (1,716)  (2,010)
    Purchase of marketable securities  (158,639)  (120,599)
    Sale of marketable securities  271,099   79,813 
    Acquisition of business, net of cash acquired  (5,304)  — 
    Net cash provided by (used in) investing activities  105,440   (42,796)
         
    FINANCING ACTIVITIES    
    Repurchase of common stock  (183,723)  — 
    Proceeds from exercise of stock options  988   3,124 
    Payment of employee taxes related to equity awards  (8,172)  (7,426)
    Proceeds from contributions to employee stock purchase plan  707   617 
    Net cash used in financing activities  (190,200)  (3,685)
    Effect of exchange rate changes on cash and cash equivalents  (2)  — 
    Net (decrease) increase in cash and cash equivalents  (2,336)  50,492 
    Cash and cash equivalents, beginning of period  97,296   120,078 
    Cash and cash equivalents, end of period $94,960  $170,570 
         
    SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION    
    Cash paid for income taxes, net of refunds received $17,317  $698 
    SUPPLEMENTAL DISCLOSURE OF NON-CASH INVESTING AND FINANCING ACTIVITIES    
    Additions of property and equipment, net included in accounts payable and accrued expenses $158  $438 

    ANNEX A

    PROGYNY, INC.

    Reconciliation of GAAP to Non-GAAP Financial Measures

    (unaudited)

    (in thousands, except share and per share amounts)

    Costs of Services, Gross Margin and Operating Expenses Excluding Stock-Based Compensation Calculation

    The following table provides a reconciliation of cost of services, gross profit, sales and marketing and general and administrative expenses to each of these measures excluding the impact of stock-based compensation expense for each of the periods presented:

      Three Months Ended Three Months Ended
      June 30, 2024 June 30, 2023
      GAAP Stock-Based

    Compensation

    Expense
     Non-GAAP GAAP Stock-Based

    Compensation

    Expense
     Non-GAAP
                 
    Cost of services $235,806  $(9,448) $226,358  $218,732  $(8,812) $209,920 
    Gross profit $68,281  $9,448  $77,729  $60,641  $8,812  $69,453 
    Sales and marketing $16,421  $(7,911) $8,510  $15,384  $(6,883) $8,501 
    General and administrative $31,173  $(15,677) $15,496  $30,073  $(16,058) $14,015 
                 
    Expressed as a Percentage of Revenue        
    Gross margin  22.5%  3.1%  25.6%  21.7%  3.2%  24.9%
    Sales and marketing  5.4% (2.6)        %  2.8%  5.5% (2.5)        %  3.0%
    General and administrative  10.3% (5.2)        %  5.1%  10.8% (5.7)        %  5.0%
                 
      Six Months Ended Six Months Ended
      June 30, 2024 June 30, 2023
      GAAP Stock-Based

    Compensation

    Expense
     Non-GAAP GAAP Stock-Based

    Compensation

    Expense
     Non-GAAP
                 
    Cost of services $451,478  $(18,481) $432,997  $418,486  $(17,026) $401,460 
    Gross profit $130,687  $18,481  $149,168  $119,281  $17,026  $136,307 
    Sales and marketing $31,875  $(15,414) $16,461  $29,666  $(13,451) $16,215 
    General and administrative $59,602  $(30,193) $29,409  $59,420  $(32,084) $27,336 
                 
    Expressed as a Percentage of Revenue        
    Gross margin  22.4%  3.2%  25.6%  22.2%  3.2%  25.3%
    Sales and marketing  5.5% (2.6)        %  2.8%  5.5% (2.5)        %  3.0%
    General and administrative  10.2% (5.2)        %  5.1%  11.1% (6.0)        %  5.1%
                 

    Note: percentages shown in the table may not cross foot due to rounding.

    Adjusted Earnings Per Diluted Share Calculation

    The following table provides a reconciliation of net income to Adjusted Earnings Per Diluted Share for each of the periods presented:

      Three Months Ended Six Months Ended
      June 30, 2024 June 30, 2024
    Net Income $16,485  $33,383 
    Add:    
    Stock-based compensation  33,036  $64,088 
    Income tax effect of non-GAAP adjustment  (7,001)  (15,818)
    Adjusted Net income $42,520  $81,653 
         
    Diluted Shares  97,839,576   99,456,335 
    Adjusted Earnings Per Diluted Share $0.43  $0.82 
         
         
      Three Months Ended Six Months Ended
      June 30, 2023 June 30, 2023
    Net Income $14,991  $32,669 
    Add:    
    Stock-based compensation  31,753  $62,561 
    Income tax effect of non-GAAP adjustment  (10,870)  (24,812)
    Adjusted Net income $35,874  $70,418 
         
    Diluted Shares  100,615,919   100,391,573 
    Adjusted Earnings Per Diluted Share $0.36  $0.70 

    Adjusted EBITDA and Adjusted EBITDA Margin on Incremental Revenue Calculation

    The following table provides a reconciliation of Net income to Adjusted EBITDA for each of the periods presented:

      Three Months Ended Six Months Ended
      June 30, June 30,
       2024   2023   2024   2023 
    Net income $16,485  $14,991  $33,383  $32,669 
    Add:        
    Depreciation and amortization  754  $527   1,470  $1,068 
    Stock‑based compensation expense  33,036  $31,753   64,088  $62,561 
    Other income, net  (3,564) $(1,277)  (6,924) $(1,775)
    Interest income, net  (816) $(706)  (1,448) $(1,528)
    Provision for income taxes  8,582  $2,176   14,199  $829 
    Adjusted EBITDA $54,477  $47,464  $104,768  $93,824 
             
    Revenue $304,087  $279,373  $582,165  $537,767 
             
    Incremental revenue vs. 2023      44,398   
             
    Incremental Adjusted EBITDA vs. 2023      10,944   
             
    Adjusted EBITDA margin on incremental revenue      24.6%  

    Reconciliation of Non-GAAP Financial Guidance for the Three Months Ending September 30, 2024 and Year Ending December 31, 2024

      Three Months Ending

    September 30, 2024
     Year Ending

    December 31, 2024
    (in thousands) Low High Low High
    Revenue $290,000  $303,000  $1,165,000  $1,200,000 
    Net Income $10,700  $13,200  $55,400  $62,400 
    Add:        
    Depreciation and amortization  800   800   3,000   3,000 
    Stock-based compensation expense  33,000   33,000   131,000   131,000 
    Other income, net  (1,700)  (1,700)  (14,100)  (14,100)
    Provision for income taxes  4,700   5,700   23,700   26,700 
    Adjusted EBITDA* $47,500  $51,000  $199,000  $209,000 



      Three Months Ending

    September 30, 2024
     Year Ending

    December 31, 2024
      Low High Low High
    Net Income $10,700  $13,200  $55,400  $62,400 
    Add:        
    Stock-based compensation  33,000   33,000   131,000   131,000 
    Income tax effect of non-GAAP adjustment  (10,000)  (10,000)  (36,000)  (36,000)
    Adjusted Net income* $33,700  $36,200  $150,400  $157,400 
             
    Diluted Shares  96,000,000   96,000,000   98,000,000   98,000,000 
    Adjusted Earnings Per Diluted Share $0.35  $0.38  $1.53  $1.61 

    * All of the numbers in the table above reflect our future outlook as of the date hereof.  Net income and Adjusted EBITDA ranges do not reflect any estimate for other potential activities and transactions, nor do they contemplate any discrete income tax items, including the income tax impact related to equity compensation activity.

    Assisted Reproductive Technology (ART) Cycles per Unique Female Utilizer

    The following tables provide historical trend and guidance assumptions for average members, female utilization rate, and ART Cycles per Unique Female Utilizer for the full year and quarterly periods presented:

            Guidance Assumptions For:
            Year Ending December 31, 2024
      Year Ending December 31, High-End as of Low End as of  High End as of
       2021   2022   2023  May 9, 2024 August 6, 2024 August 6, 2024
    Average Members*  2,812,000   4,349,000   5,383,000   6,198,000   6,118,000   6,118,000 
                 
    Female Utilization Rate  1.07%  1.03%  1.09%  1.08%  1.05%  1.08%
                 
    Female Unique Utilizers  30,053   44,600   58,596   67,154   64,456   66,087 
                 
    ART Cycles  28,413   42,598   58,013   68,160   61,467   63,361 
                 
    ART Cycles per Unique Female Utilizer  0.95   0.96   0.99   1.01   0.95   0.96 
                 
    Revenue ($ in millions) $500.6  $786.9  $1,088.6  $1,270.0  $1,165.0  $1,200.0 

    *Calculations for 2024 exclude approximately 300,000 members from a single client not reflected in female utilizers as a result of the client's chosen benefit design

    Quarterly ART Cycles per Unique Female Utilizer

      Three Months Ending Year Ending
      March 31, June 30, September 30, December 31, December 31,
    2022 0.50 0.55 0.56 0.58 0.96
               
    2023 0.51 0.55 0.56 0.58 0.99
               
    2024: Low End of Guidance Range* 0.53 0.54 0.54E 0.53E 0.95E
    2024: High End of Guidance Range* 0.53 0.54 0.54E 0.55E 0.96E
               

    *Calculations for 2024 exclude approximately 300,000 members from a single client not reflected in female utilizers as a result of the client's chosen benefit design; E indicates the estimated value assumed



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