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    Redfin Reports Third Quarter 2023 Financial Results

    11/2/23 4:00:00 PM ET
    $RDFN
    Real Estate
    Finance
    Get the next $RDFN alert in real time by email

    Redfin Corporation (NASDAQ:RDFN) today announced results for its third quarter ended September 30, 2023.

    Third Quarter 2023

    Third quarter revenue was $269.0 million, a decrease of 12% compared to the third quarter of 2022. Gross profit was $98.3 million, an increase of 8% year-over-year. Real estate services gross profit was $54.1 million, a decrease of 2% year-over-year, and real estate services gross margin was 30%, compared to 26% in the third quarter of 2022.

    Net loss was $19.0 million, compared to a net loss of $90.2 million in the third quarter of 2022. Net loss attributable to common stock was $19.3 million. Net loss per share attributable to common stock, diluted, was $0.17, compared to net loss per share, diluted, of $0.83 in the third quarter of 2022.

    "In a worsening housing market, Redfin earned an adjusted EBITDA profit, a $59 million improvement over the third quarter of 2022, all while growing traffic and gaining share," said Redfin CEO Glenn Kelman. "In October, we raised capital, began generating revenues from a new digital business, and launched all-variable agent pay in California. This downturn has only made us stronger."

    Third Quarter Highlights

    • Third quarter market share was 0.78% of U.S. existing home sales by units, compared to 0.75% in the second quarter of 2023.
    • Redfin's mobile apps and website reached more than 51 million average monthly users, up 1% compared to the third quarter of 2022.
    • Achieved mortgage cross-selling attach rate of 18% in the third quarter, despite strong headwinds.
    • Sustained momentum in loyalty sales, with 36% of sales coming from loyalty customers in Q3 2023 compared to 33% in Q3 2022.
    • Announced a new construction partnership that will add thousands of new listings to Redfin and provide customers with richer information about newly built homes and communities.
    • Delivered software to improve customer and agent experience while driving customer contacts and boosting traffic to Redfin:
      • Added wind risk data to home description pages, making Redfin the first brokerage to publish wind risk information for nearly every for-sale home in the U.S.
      • Launched a new design system for rental detail pages, improving the visual appearance and driving significant increases in user engagement. We applied the same design system to the tour checkout process for customers touring with a Redfin partner agent, leading to an increase in contacts.
      • Improved call filters on our customer service line, allowing Redfin sales advisors to spend more time helping high-intent customers.
      • Simplified Redfin Estimate section for off-market home detail pages, making it easier for consumers to find the information they need and generating a 5% increase in listing contacts.

    Business Outlook

    The following forward-looking statements reflect Redfin's expectations as of November 2, 2023, and are subject to substantial uncertainty.

    For the fourth quarter of 2023 we expect:

    • Total revenue between $211 million and $226 million, representing a year-over-year change between (5)% and 2% compared to the fourth quarter of 2022. Included within total revenue are real estate services revenue between $127 million and $137 million, rentals revenue between $49 million and $50 million, mortgage revenue between $26 million and $29 million and other revenue of $9 million to $10 million.
    • Total net loss is expected to be between $27 million and $18 million, compared to net loss of $62 million in the fourth quarter of 2022. This guidance includes approximately $20 million in total marketing expenses, $18 million of stock-based compensation, $15 million in depreciation and amortization, $27 million in gains on extinguishment of convertible senior notes and $2 million to $3 million in net interest expense. Adjusted EBITDA loss is expected to be between $19 million and $9 million. Furthermore, we expect to pay a quarterly dividend of 30,640 shares of common stock to our preferred stockholder.

    Conference Call

    Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at http://investors.redfin.com. The webcast will remain available on the investor relations website for at least three months following the conference call.

    Forward-Looking Statements

    This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading "Risk Factors" in our annual report for the year ended December 31, 2022, as supplemented by our quarterly report for the quarter ended September 30, 2023, both of which are available on our Investor Relations website at http://investors.redfin.com and on the SEC website at www.sec.gov. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

    Non-GAAP Financial Measure

    To supplement our consolidated financial statements that are prepared and presented in accordance with GAAP, we also compute and present adjusted EBITDA, which is a non-GAAP financial measure. We believe adjusted EBITDA is useful for investors because it enhances period-to-period comparability of our financial statements on a consistent basis and provides investors with useful insight into the underlying trends of the business. The presentation of this financial measure is not intended to be considered in isolation or as a substitute of, or superior to, our financial information prepared and presented in accordance with GAAP. Our calculation of adjusted EBITDA may be different from adjusted EBITDA or similar non-GAAP financial measures used by other companies, limiting its usefulness for comparison purposes. Our adjusted EBITDA for the three months ended September 30, 2023 and 2022 is presented below, along with a reconciliation of adjusted EBITDA to net loss.

    About Redfin

    Redfin (www.redfin.com) is a technology-powered real estate company. We help people find a place to live with brokerage, rentals, lending, title insurance, and renovations services. We also run the country's #1 real estate brokerage site. Our home-buying customers see homes first with same day tours, and our lending and title services help them close quickly. Customers selling a home in certain markets can have our renovations crew fix up their home to sell for top dollar. Our rentals business empowers millions nationwide to find apartments and houses for rent. Customers who buy and sell with Redfin pay a 1% listing fee, subject to minimums, less than half of what brokerages commonly charge. Since launching in 2006, we've saved customers more than $1.5 billion in commissions. We serve more than 100 markets across the U.S. and Canada and employ over 4,000 people.

    Redfin-F

    Redfin Corporation and Subsidiaries

    Consolidated Balance Sheets

    (in thousands, except share and per share amounts, unaudited)

     

     

    September 30, 2023

     

    December 31, 2022

    Assets

     

     

     

    Current assets

     

     

     

    Cash and cash equivalents

    $

    125,803

     

     

    $

    232,200

     

    Restricted cash

     

    1,414

     

     

     

    2,406

     

    Short-term investments

     

    41,752

     

     

     

    122,259

     

    Accounts receivable, net of allowances for credit losses of $2,529 and $2,223

     

    55,118

     

     

     

    46,375

     

    Loans held for sale

     

    137,680

     

     

     

    199,604

     

    Prepaid expenses

     

    26,248

     

     

     

    34,006

     

    Other current assets

     

    8,811

     

     

     

    7,449

     

    Current assets of discontinued operations

     

    —

     

     

     

    132,159

     

    Total current assets

     

    396,826

     

     

     

    776,458

     

    Property and equipment, net

     

    48,405

     

     

     

    54,939

     

    Right-of-use assets, net

     

    35,150

     

     

     

    40,889

     

    Mortgage servicing rights, at fair value

     

    34,773

     

     

     

    36,261

     

    Long-term investments

     

    5,474

     

     

     

    29,480

     

    Goodwill

     

    461,349

     

     

     

    461,349

     

    Intangible assets, net

     

    133,031

     

     

     

    162,272

     

    Other assets, noncurrent

     

    10,857

     

     

     

    11,247

     

    Noncurrent assets of discontinued operations

     

    —

     

     

     

    1,309

     

    Total assets

    $

    1,125,865

     

     

    $

    1,574,204

     

    Liabilities, mezzanine equity, and stockholders' equity

     

     

     

    Current liabilities

     

     

     

    Accounts payable

    $

    11,996

     

     

    $

    11,065

     

    Accrued and other liabilities

     

    88,191

     

     

     

    106,763

     

    Warehouse credit facilities

     

    132,320

     

     

     

    190,509

     

    Convertible senior notes, net

     

    —

     

     

     

    23,431

     

    Lease liabilities

     

    16,317

     

     

     

    18,560

     

    Current liabilities of discontinued operations

     

    —

     

     

     

    4,311

     

    Total current liabilities

     

    248,824

     

     

     

    354,639

     

    Lease liabilities, noncurrent

     

    31,416

     

     

     

    36,906

     

    Convertible senior notes, net, noncurrent

     

    799,665

     

     

     

    1,078,157

     

    Deferred tax liabilities

     

    260

     

     

     

    243

     

    Noncurrent liabilities of discontinued operations

     

    —

     

     

     

    392

     

    Total liabilities

     

    1,080,165

     

     

     

    1,470,337

     

    Series A convertible preferred stock—par value $0.001 per share; 10,000,000 shares authorized; 40,000 shares issued and outstanding at September 30, 2023 and December 31, 2022, respectively

     

    39,947

     

     

     

    39,914

     

    Stockholders' equity

     

     

     

    Common stock—par value $0.001 per share; 500,000,000 shares authorized; 115,210,998 and 109,696,178 shares issued and outstanding at September 30, 2023 and December 31, 2022, respectively

     

    115

     

     

     

    110

     

    Additional paid-in capital

     

    806,330

     

     

     

    757,951

     

    Accumulated other comprehensive loss

     

    (257

    )

     

     

    (801

    )

    Accumulated deficit

     

    (800,435

    )

     

     

    (693,307

    )

    Total stockholders' equity

     

    5,753

     

     

     

    63,953

     

    Total liabilities, mezzanine equity, and stockholders' equity

    $

    1,125,865

     

     

    $

    1,574,204

     

    Redfin Corporation and Subsidiaries

    Consolidated Statements of Comprehensive Loss

    (in thousands, except share and per share amounts, unaudited)

     

     

    Three Months Ended September 30,

     

    Nine Months Ended September 30,

     

     

    2023

     

     

     

    2022

     

     

     

    2023

     

     

     

    2022

     

    Revenue

    $

    268,956

     

     

    $

    305,774

     

     

    $

    758,595

     

     

    $

    877,639

     

    Cost of revenue

     

    170,616

     

     

     

    215,109

     

     

     

    501,927

     

     

     

    624,089

     

    Gross profit

     

    98,340

     

     

     

    90,665

     

     

     

    256,668

     

     

     

    253,550

     

    Operating expenses

     

     

     

     

     

     

     

    Technology and development

     

    44,392

     

     

     

    43,335

     

     

     

    139,196

     

     

     

    135,678

     

    Marketing

     

    24,095

     

     

     

    33,242

     

     

     

    97,531

     

     

     

    131,352

     

    General and administrative

     

    55,380

     

     

     

    57,976

     

     

     

    186,584

     

     

     

    182,640

     

    Restructuring and reorganization

     

    —

     

     

     

    284

     

     

     

    7,159

     

     

     

    18,399

     

    Total operating expenses

     

    123,867

     

     

     

    134,837

     

     

     

    430,470

     

     

     

    468,069

     

    Loss from continuing operations

     

    (25,527

    )

     

     

    (44,172

    )

     

     

    (173,802

    )

     

     

    (214,519

    )

    Interest income

     

    2,060

     

     

     

    1,174

     

     

     

    8,170

     

     

     

    1,948

     

    Interest expense

     

    (1,603

    )

     

     

    (2,219

    )

     

     

    (5,291

    )

     

     

    (6,648

    )

    Income tax expense

     

    (239

    )

     

     

    (132

    )

     

     

    (882

    )

     

     

    (425

    )

    Gain on extinguishment of convertible senior notes

     

    6,495

     

     

     

    —

     

     

     

    68,848

     

     

     

    —

     

    Other expense, net

     

    (158

    )

     

     

    (902

    )

     

     

    (537

    )

     

     

    (3,077

    )

    Net loss from continuing operations

     

    (18,972

    )

     

     

    (46,251

    )

     

     

    (103,494

    )

     

     

    (222,721

    )

    Net loss from discontinued operations

     

    —

     

     

     

    (43,994

    )

     

     

    (3,634

    )

     

     

    (36,476

    )

    Net loss

    $

    (18,972

    )

     

    $

    (90,245

    )

     

    $

    (107,128

    )

     

    $

    (259,197

    )

     

     

     

     

     

     

     

     

    Dividends on convertible preferred stock

     

    (335

    )

     

     

    (272

    )

     

     

    (858

    )

     

     

    (1,416

    )

     

     

     

     

     

     

     

     

    Net loss from continuing operations attributable to common stock—basic and diluted

    $

    (19,307

    )

     

    $

    (46,523

    )

     

    $

    (104,352

    )

     

    $

    (224,137

    )

    Net loss attributable to common stock—basic and diluted

    $

    (19,307

    )

     

    $

    (90,517

    )

     

    $

    (107,986

    )

     

    $

    (260,613

    )

     

     

     

     

     

     

     

     

    Net loss from continuing operations per share attributable to common stock—basic and diluted

    $

    (0.17

    )

     

    $

    (0.43

    )

     

    $

    (0.93

    )

     

    $

    (2.08

    )

    Net loss attributable to common stock per share—basic and diluted

    $

    (0.17

    )

     

    $

    (0.83

    )

     

    $

    (0.96

    )

     

    $

    (2.42

    )

     

     

     

     

     

     

     

     

    Weighted-average shares to compute net loss per share attributable to common stock—basic and diluted

     

    114,592,679

     

     

     

    108,618,491

     

     

     

    112,141,342

     

     

     

    107,566,894

     

     

     

     

     

     

     

     

     

    Net loss

    $

    (18,972

    )

     

    $

    (90,245

    )

     

    $

    (107,128

    )

     

    $

    (259,197

    )

    Other comprehensive income

     

     

     

     

     

     

     

    Foreign currency translation adjustments

     

    (15

    )

     

     

    27

     

     

     

    (73

    )

     

     

    65

     

    Unrealized gain on available-for-sale debt securities

     

    210

     

     

     

    34

     

     

     

    617

     

     

     

    812

     

    Comprehensive loss

    $

    (18,777

    )

     

    $

    (90,184

    )

     

    $

    (106,584

    )

     

    $

    (258,320

    )

     

    (1) Includes stock-based compensation as follows:

     

    Three Months Ended September 30,

     

    Nine Months Ended September 30,

     

     

    2023

     

     

     

    2022

     

     

     

    2023

     

     

     

    2022

     

    Cost of revenue

    $

    3,037

     

     

    $

    4,165

     

     

    $

    10,173

     

     

    $

    10,771

     

    Technology and development

     

    8,391

     

     

     

    6,353

     

     

     

    24,759

     

     

     

    20,230

     

    Marketing

     

    1,337

     

     

     

    1,002

     

     

     

    3,836

     

     

     

    2,939

     

    General and administrative

     

    6,035

     

     

     

    4,904

     

     

     

    16,380

     

     

     

    13,022

     

    Total

    $

    18,800

     

     

    $

    16,424

     

     

    $

    55,148

     

     

    $

    46,962

     

    Redfin Corporation and Subsidiaries

    Consolidated Statements of Cash Flows

    (in thousands, unaudited)

     

     

    Nine Months Ended September 30,

     

     

    2023

     

     

     

    2022

     

    Operating Activities

     

     

     

    Net loss

    $

    (107,128

    )

     

    $

    (259,197

    )

    Adjustments to reconcile net loss to net cash provided by operating activities:

     

     

     

    Depreciation and amortization

     

    48,443

     

     

     

    47,438

     

    Stock-based compensation

     

    55,382

     

     

     

    51,672

     

    Amortization of debt discount and issuance costs

     

    2,873

     

     

     

    4,358

     

    Non-cash lease expense

     

    12,909

     

     

     

    11,313

     

    Impairment costs

     

    113

     

     

     

    913

     

    Net (gain) loss on IRLCs, forward sales commitments, and loans held for sale

     

    (1,767

    )

     

     

    4,228

     

    Change in fair value of mortgage servicing rights, net

     

    1,065

     

     

     

    (1,472

    )

    Gain on extinguishment of convertible senior notes

     

    (68,848

    )

     

     

    —

     

    Other

     

    (2,013

    )

     

     

    3,254

     

    Change in assets and liabilities:

     

     

     

    Accounts receivable, net

     

    (238

    )

     

     

    (17,052

    )

    Inventory

     

    114,232

     

     

     

    56,990

     

    Prepaid expenses and other assets

     

    9,696

     

     

     

    (2,721

    )

    Accounts payable

     

    177

     

     

     

    (1,875

    )

    Accrued and other liabilities, deferred tax liabilities, and payroll tax liabilities, noncurrent

     

    (19,346

    )

     

     

    (24,202

    )

    Lease liabilities

     

    (14,864

    )

     

     

    (12,435

    )

    Origination of mortgage servicing rights

     

    (699

    )

     

     

    (2,774

    )

    Proceeds from sale of mortgage servicing rights

     

    1,122

     

     

     

    1,314

     

    Origination of loans held for sale

     

    (2,798,337

    )

     

     

    (3,091,099

    )

    Proceeds from sale of loans originated as held for sale

     

    2,858,656

     

     

     

    3,082,858

     

    Net cash provided by (used in) operating activities

     

    91,428

     

     

     

    (148,489

    )

    Investing activities

     

     

     

    Purchases of property and equipment

     

    (9,235

    )

     

     

    (17,496

    )

    Purchases of investments

     

    (76,866

    )

     

     

    (145,273

    )

    Sales of investments

     

    124,681

     

     

     

    12,946

     

    Maturities of investments

     

    59,383

     

     

     

    66,055

     

    Cash paid for acquisition, net of cash, cash equivalents, and restricted cash acquired

     

    —

     

     

     

    (97,341

    )

    Net cash provided by (used in) investing activities

     

    97,963

     

     

     

    (181,109

    )

    Financing activities

     

     

     

    Proceeds from the issuance of common stock pursuant to employee equity plans

     

    5,790

     

     

     

    9,679

     

    Tax payments related to net share settlements on restricted stock units

     

    (15,961

    )

     

     

    (6,650

    )

    Borrowings from warehouse credit facilities

     

    2,803,589

     

     

     

    3,080,606

     

    Repayments to warehouse credit facilities

     

    (2,861,779

    )

     

     

    (3,069,728

    )

    Borrowings from secured revolving credit facility

     

    —

     

     

     

    552,051

     

    Repayments to secured revolving credit facility

     

    —

     

     

     

    (549,416

    )

    Cash paid for secured revolving credit facility issuance costs

     

    —

     

     

     

    (764

    )

    Principal payments under finance lease obligations

     

    (73

    )

     

     

    (680

    )

    Repurchases of convertible senior notes

     

    (212,401

    )

     

     

    —

     

    Repayments of convertible senior notes

     

    (23,512

    )

     

     

    —

     

    Net cash (used in) provided by financing activities

     

    (304,347

    )

     

     

    15,098

     

    Effect of exchange rate changes on cash, cash equivalents, and restricted cash

     

    (73

    )

     

     

    (65

    )

    Net change in cash, cash equivalents, and restricted cash

     

    (115,029

    )

     

     

    (314,565

    )

    Cash, cash equivalents, and restricted cash:

     

     

     

    Beginning of period

     

    242,246

     

     

     

    718,281

     

    End of period

    $

    127,217

     

     

    $

    403,716

     

    Redfin Corporation and Subsidiaries

    Supplemental Financial Information and Business Metrics

    (unaudited)

     

     

    Three Months Ended

     

    Sep. 30,

    2023

     

    Jun. 30,

    2023

     

    Mar. 31,

    2023

     

    Dec. 31,

    2022

     

    Sep. 30,

    2022

     

    Jun. 30,

    2022

     

    Mar. 31,

    2022

     

    Dec. 31,

    2021

    Monthly average visitors (in thousands)

     

    51,309

     

     

     

    52,308

     

     

     

    50,440

     

     

     

    43,847

     

     

     

    50,785

     

     

     

    52,698

     

     

     

    51,287

     

     

     

    44,665

     

    Real estate services transactions

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Brokerage

     

    13,075

     

     

     

    13,716

     

     

     

    10,301

     

     

     

    12,743

     

     

     

    18,245

     

     

     

    20,565

     

     

     

    15,001

     

     

     

    19,428

     

    Partner

     

    4,351

     

     

     

    3,952

     

     

     

    3,187

     

     

     

    2,742

     

     

     

    3,507

     

     

     

    3,983

     

     

     

    3,417

     

     

     

    4,603

     

    Total

     

    17,426

     

     

     

    17,668

     

     

     

    13,488

     

     

     

    15,485

     

     

     

    21,752

     

     

     

    24,548

     

     

     

    18,418

     

     

     

    24,031

     

    Real estate services revenue per transaction

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Brokerage

    $

    12,704

     

     

    $

    12,376

     

     

    $

    11,556

     

     

    $

    10,914

     

     

    $

    11,103

     

     

    $

    11,692

     

     

    $

    11,191

     

     

    $

    10,900

     

    Partner

     

    2,677

     

     

     

    2,756

     

     

     

    2,592

     

     

     

    2,611

     

     

     

    2,556

     

     

     

    2,851

     

     

     

    2,814

     

     

     

    2,819

     

    Aggregate

     

    10,200

     

     

     

    10,224

     

     

     

    9,438

     

     

     

    9,444

     

     

     

    9,725

     

     

     

    10,258

     

     

     

    9,637

     

     

     

    9,352

     

    U.S. market share by units(1)

     

    0.78

    %

     

     

    0.75

    %

     

     

    0.79

    %

     

     

    0.76

    %

     

     

    0.80

    %

     

     

    0.83

    %

     

     

    0.79

    %

     

     

    0.78

    %

    Revenue from top-10 Redfin markets as a percentage of real estate services revenue

     

    56

    %

     

     

    55

    %

     

     

    53

    %

     

     

    57

    %

     

     

    58

    %

     

     

    59

    %

     

     

    57

    %

     

     

    61

    %

    Average number of lead agents

     

    1,744

     

     

     

    1,792

     

     

     

    1,876

     

     

     

    2,022

     

     

     

    2,293

     

     

     

    2,640

     

     

     

    2,750

     

     

     

    2,485

     

    Mortgage originations by dollars (in millions)

    $

    1,110

     

     

    $

    1,282

     

     

    $

    991

     

     

    $

    1,036

     

     

    $

    1,557

     

     

    $

    1,565

     

     

    $

    159

     

     

    $

    242

     

    Mortgage originations by units (in ones)

     

    2,786

     

     

     

    3,131

     

     

     

    2,444

     

     

     

    2,631

     

     

     

    3,720

     

     

     

    3,860

     

     

     

    414

     

     

     

    591

     

    (1) Prior to the second quarter of 2022, we reported our U.S. market share based on the aggregate home value of our real estate services transactions, relative to the aggregate value of all U.S. home sales, which we computed based on the mean sale price of U.S. homes provided by the National Association of REALTORS® ("NAR"). Beginning in the second quarter of 2022, NAR (1) revised its methodology of computing the mean sale price, (2) restated its previously reported mean sale price beginning from January 2020 (and indicated that previously reported mean sale price prior to January 2020 is not comparable), and (3) discontinued publication of the mean sale price as part of its primary data set. Due to these changes, as of the second quarter of 2022, we report our U.S. market share based on the number of homes sold, rather than the dollar value of homes sold. Our market share by number of homes sold has historically been lower than our market share by dollar value of homes sold. We also stopped reporting the aggregate home value of our real estate services transactions.

    Redfin Corporation and Subsidiaries

    Supplemental Financial Information

    (unaudited, in thousands)

     

     

    Three Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Revenue

    $

    177,750

     

     

    $

    47,410

     

     

    $

    32,923

     

     

    $

    10,873

     

    $

    —

     

     

    $

    268,956

     

    Cost of revenue

     

    123,684

     

     

     

    10,824

     

     

     

    29,629

     

     

     

    6,479

     

     

     

    —

     

     

     

    170,616

     

    Gross profit

     

    54,066

     

     

     

    36,586

     

     

     

    3,294

     

     

     

    4,394

     

     

     

    —

     

     

     

    98,340

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    25,711

     

     

     

    15,813

     

     

     

    800

     

     

     

    1,133

     

     

     

    935

     

     

     

    44,392

     

    Marketing

     

    10,785

     

     

     

    12,245

     

     

     

    1,088

     

     

     

    20

     

     

     

    (43

    )

     

     

    24,095

     

    General and administrative

     

    18,418

     

     

     

    21,838

     

     

     

    6,670

     

     

     

    952

     

     

     

    7,502

     

     

     

    55,380

     

    Total operating expenses

     

    54,914

     

     

     

    49,896

     

     

     

    8,558

     

     

     

    2,105

     

     

     

    8,394

     

     

     

    123,867

     

    (Loss) income from continuing operations

     

    (848

    )

     

     

    (13,310

    )

     

     

    (5,264

    )

     

     

    2,289

     

     

     

    (8,394

    )

     

     

    (25,527

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    41

     

     

     

    42

     

     

     

    (73

    )

     

     

    207

     

     

     

    6,338

     

     

     

    6,555

     

    Net (loss) income from continuing operations

    $

    (807

    )

     

    $

    (13,268

    )

     

    $

    (5,337

    )

     

    $

    2,496

     

     

    $

    (2,056

    )

     

    $

    (18,972

    )

     

    Three Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Net (loss) income from continuing operations

    $

    (807

    )

     

    $

    (13,268

    )

     

    $

    (5,337

    )

     

    $

    2,496

     

     

    $

    (2,056

    )

     

    $

    (18,972

    )

    Interest income(1)

     

    (41

    )

     

     

    (81

    )

     

     

    (2,886

    )

     

     

    (207

    )

     

     

    (1,732

    )

     

     

    (4,947

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    3,132

     

     

     

    —

     

     

     

    1,598

     

     

     

    4,730

     

    Income tax expense

     

    —

     

     

     

    37

     

     

     

    70

     

     

     

    —

     

     

     

    132

     

     

     

    239

     

    Depreciation and amortization

     

    3,123

     

     

     

    9,681

     

     

     

    947

     

     

     

    233

     

     

     

    312

     

     

     

    14,296

     

    Stock-based compensation(3)

     

    11,151

     

     

     

    4,255

     

     

     

    473

     

     

     

    574

     

     

     

    2,347

     

     

     

    18,800

     

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (6,495

    )

     

     

    (6,495

    )

    Adjusted EBITDA

    $

    13,426

     

     

    $

    624

     

     

    $

    (3,601

    )

     

    $

    3,096

     

     

    $

    (5,894

    )

     

    $

    7,651

     

    (1) Interest income includes $2.9 million of interest income related to originated mortgage loans for the three months ended September 30, 2023.

    (2) Interest expense includes $3.1 million of interest expense related to our warehouse credit facilities for the three months ended September 30, 2023.

    (3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.

     

    Three Months Ended September 30, 2022

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Revenue(1)

    $

    211,540

     

     

    $

    38,686

     

     

    $

    48,469

     

     

    $

    7,079

     

     

    $

    —

     

     

    $

    305,774

     

    Cost of revenue

     

    156,632

     

     

     

    8,676

     

     

     

    43,783

     

     

     

    6,018

     

     

     

    —

     

     

     

    215,109

     

    Gross profit

     

    54,908

     

     

     

    30,010

     

     

     

    4,686

     

     

     

    1,061

     

     

     

    —

     

     

     

    90,665

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    25,709

     

     

     

    15,385

     

     

     

    985

     

     

     

    751

     

     

     

    505

     

     

     

    43,335

     

    Marketing

     

    18,772

     

     

     

    12,678

     

     

     

    1,653

     

     

     

    48

     

     

     

    91

     

     

     

    33,242

     

    General and administrative

     

    20,244

     

     

     

    22,722

     

     

     

    7,073

     

     

     

    784

     

     

     

    7,153

     

     

     

    57,976

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    284

     

     

     

    284

     

    Total operating expenses

     

    64,725

     

     

     

    50,785

     

     

     

    9,711

     

     

     

    1,583

     

     

     

    8,033

     

     

     

    134,837

     

    Loss from continuing operations

     

    (9,817

    )

     

     

    (20,775

    )

     

     

    (5,025

    )

     

     

    (522

    )

     

     

    (8,033

    )

     

     

    (44,172

    )

    Interest income, interest expense, income tax expense, and other expense, net

     

    —

     

     

     

    397

     

     

     

    (129

    )

     

     

    40

     

     

     

    (2,387

    )

     

     

    (2,079

    )

    Net loss from continuing operations

    $

    (9,817

    )

     

    $

    (20,378

    )

     

    $

    (5,154

    )

     

    $

    (482

    )

     

    $

    (10,420

    )

     

    $

    (46,251

    )

    (1) Included in revenue is $4.9 million from providing services to our discontinued properties segment.

     

    Three Months Ended September 30, 2022

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Net loss from continuing operations

    $

    (9,817

    )

     

    $

    (20,378

    )

     

    $

    (5,154

    )

     

    $

    (482

    )

     

    $

    (10,420

    )

     

    $

    (46,251

    )

    Interest income(1)

     

    —

     

     

     

    —

     

     

     

    (4,049

    )

     

     

    (42

    )

     

     

    (1,115

    )

     

     

    (5,206

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    3,364

     

     

     

    —

     

     

     

    2,215

     

     

     

    5,579

     

    Income tax expense

     

    —

     

     

     

    (355

    )

     

     

    141

     

     

     

    —

     

     

     

    346

     

     

     

    132

     

    Depreciation and amortization

     

    4,388

     

     

     

    9,683

     

     

     

    1,053

     

     

     

    241

     

     

     

    291

     

     

     

    15,656

     

    Stock-based compensation(3)

     

    9,834

     

     

     

    3,632

     

     

     

    1,209

     

     

     

    341

     

     

     

    1,408

     

     

     

    16,424

     

    Acquisition-related costs(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    13

     

     

     

    13

     

    Restructuring and reorganization(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    284

     

     

     

    284

     

    Impairment(6)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    913

     

     

     

    913

     

    Adjusted EBITDA

    $

    4,405

     

     

    $

    (7,418

    )

     

    $

    (3,436

    )

     

    $

    58

     

     

    $

    (6,065

    )

     

    $

    (12,456

    )

    (1) Interest income includes $4.0 million of interest income related to originated mortgage loans for the three months ended September 30, 2022.

    (2) Interest expense includes $3.4 million of interest expense related to our warehouse credit facilities for the three months ended September 30, 2022.

    (3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.

    (4) Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

    (5) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention for our rentals segment due to the restructuring and reorganization activities from our acquisition of Rent.

    (6) Impairment consists of an impairment loss due to subleasing one of our operating leases.

     

    Nine Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Revenue(1)

    $

    485,687

     

     

    $

    135,636

     

     

    $

    107,838

     

     

    $

    29,434

     

    $

    —

     

     

    $

    758,595

     

    Cost of revenue

     

    359,625

     

     

     

    31,016

     

     

     

    93,108

     

     

     

    18,178

     

     

     

    —

     

     

     

    501,927

     

    Gross profit

     

    126,062

     

     

     

    104,620

     

     

     

    14,730

     

     

     

    11,256

     

     

     

    —

     

     

     

    256,668

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    82,650

     

     

     

    48,081

     

     

     

    2,177

     

     

     

    3,475

     

     

     

    2,813

     

     

     

    139,196

     

    Marketing

     

    51,849

     

     

     

    42,509

     

     

     

    3,122

     

     

     

    46

     

     

     

    5

     

     

     

    97,531

     

    General and administrative

     

    58,997

     

     

     

    73,445

     

     

     

    20,323

     

     

     

    3,049

     

     

     

    30,770

     

     

     

    186,584

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    7,159

     

     

     

    7,159

     

    Total operating expenses

     

    193,496

     

     

     

    164,035

     

     

     

    25,622

     

     

     

    6,570

     

     

     

    40,747

     

     

     

    430,470

     

    (Loss) income from continuing operations

     

    (67,434

    )

     

     

    (59,415

    )

     

     

    (10,892

    )

     

     

    4,686

     

     

     

    (40,747

    )

     

     

    (173,802

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    41

     

     

     

    115

     

     

     

    (224

    )

     

     

    475

     

     

     

    69,901

     

     

     

    70,308

     

    Net (loss) income from continuing operations

    $

    (67,393

    )

     

    $

    (59,300

    )

     

    $

    (11,116

    )

     

    $

    5,161

     

     

    $

    29,154

     

     

    $

    (103,494

    )

    (1) Included in revenue is $1.2 million from providing services to our discontinued properties segment.

     

    Nine Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Net (loss) income from continuing operations

    $

    (67,393

    )

     

    $

    (59,300

    )

     

    $

    (11,116

    )

     

    $

    5,161

     

     

    $

    29,154

     

     

    $

    (103,494

    )

    Interest income(1)

     

    (41

    )

     

     

    (238

    )

     

     

    (9,062

    )

     

     

    (475

    )

     

     

    (7,400

    )

     

     

    (17,216

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    9,737

     

     

     

    —

     

     

     

    5,285

     

     

     

    15,022

     

    Income tax expense

     

    —

     

     

     

    123

     

     

     

    222

     

     

     

    —

     

     

     

    537

     

     

     

    882

     

    Depreciation and amortization

     

    12,819

     

     

     

    30,068

     

     

     

    2,929

     

     

     

    756

     

     

     

    1,745

     

     

     

    48,317

     

    Stock-based compensation(3)

     

    33,041

     

     

     

    11,580

     

     

     

    2,554

     

     

     

    1,696

     

     

     

    6,277

     

     

     

    55,148

     

    Acquisition-related costs(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    8

     

     

     

    8

     

    Restructuring and reorganization(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    7,159

     

     

     

    7,159

     

    Impairment(6)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    113

     

     

     

    113

     

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (68,848

    )

     

     

    (68,848

    )

    Adjusted EBITDA

    $

    (21,574

    )

     

    $

    (17,767

    )

     

    $

    (4,736

    )

     

    $

    7,138

     

     

    $

    (25,970

    )

     

    $

    (62,909

    )

    (1) Interest income includes $9.0 million of interest income related to originated mortgage loans for the nine months ended September 30, 2023.

    (2) Interest expense includes $9.7 million of interest expense related to our warehouse credit facilities for the nine months ended September 30, 2023.

    (3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.

    (4) Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

    (5) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities from our acquisitions of Bay Equity and Rent., and from our June 2022, October 2022, and March 2023 workforce reductions.

    (6) Impairment consists of an impairment loss due to subleasing one of our operating leases.

     

    Nine Months Ended September 30, 2022

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Revenue(1)

    $

    640,835

     

     

    $

    114,979

     

     

    $

    104,484

     

     

    $

    17,341

     

     

    $

    —

     

     

    $

    877,639

     

    Cost of revenue

     

    488,114

     

     

     

    23,769

     

     

     

    95,616

     

     

     

    16,590

     

     

     

    —

     

     

     

    624,089

     

    Gross profit

     

    152,721

     

     

     

    91,210

     

     

     

    8,868

     

     

     

    751

     

     

     

    —

     

     

     

    253,550

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    80,144

     

     

     

    44,539

     

     

     

    5,236

     

     

     

    2,975

     

     

     

    2,784

     

     

     

    135,678

     

    Marketing

     

    90,380

     

     

     

    36,806

     

     

     

    3,525

     

     

     

    173

     

     

     

    468

     

     

     

    131,352

     

    General and administrative

     

    67,578

     

     

     

    68,738

     

     

     

    18,047

     

     

     

    2,346

     

     

     

    25,931

     

     

     

    182,640

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    18,399

     

     

     

    18,399

     

    Total operating expenses

     

    238,102

     

     

     

    150,083

     

     

     

    26,808

     

     

     

    5,494

     

     

     

    47,582

     

     

     

    468,069

     

    Loss from operations

     

    (85,381

    )

     

     

    (58,873

    )

     

     

    (17,940

    )

     

     

    (4,743

    )

     

     

    (47,582

    )

     

     

    (214,519

    )

    Interest income, interest expense, income tax expense, and other expense, net

     

    (123

    )

     

     

    1,098

     

     

     

    (164

    )

     

     

    51

     

     

     

    (9,064

    )

     

     

    (8,202

    )

    Net loss from continuing operations

    $

    (85,504

    )

     

    $

    (57,775

    )

     

    $

    (18,104

    )

     

    $

    (4,692

    )

     

    $

    (56,646

    )

     

    $

    (222,721

    )

    (1) Included in revenue is $14.9 million from providing services to our discontinued properties segment.

     

    Nine Months Ended September 30, 2022

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

    Net loss from continuing operations

    $

    (85,504

    )

     

    $

    (57,775

    )

     

    $

    (18,104

    )

     

    $

    (4,692

    )

     

    $

    (56,646

    )

     

    $

    (222,721

    )

    Interest income(1)

     

    —

     

     

     

    (1

    )

     

     

    (7,296

    )

     

     

    (55

    )

     

     

    (1,876

    )

     

     

    (9,228

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    5,599

     

     

     

    —

     

     

     

    6,642

     

     

     

    12,241

     

    Income tax expense

     

    —

     

     

     

    (789

    )

     

     

    174

     

     

     

    —

     

     

     

    1,040

     

     

     

    425

     

    Depreciation and amortization

     

    12,957

     

     

     

    28,550

     

     

     

    2,425

     

     

     

    814

     

     

     

    909

     

     

     

    45,655

     

    Stock-based compensation(3)

     

    29,644

     

     

     

    8,611

     

     

     

    2,590

     

     

     

    1,151

     

     

     

    4,966

     

     

     

    46,962

     

    Acquisition-related costs(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    2,437

     

     

     

    2,437

     

    Restructuring and reorganization(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    18,399

     

     

     

    18,399

     

    Impairment(6)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    913

     

     

     

    913

     

    Adjusted EBITDA

    $

    (42,903

    )

     

    $

    (21,404

    )

     

    $

    (14,612

    )

     

    $

    (2,782

    )

     

    $

    (23,216

    )

     

    $

    (104,917

    )

    (1) Interest income includes $7.3 million of interest income related to originated mortgage loans for the nine months ended September 30, 2023.

    (2) Interest expense includes $5.6 million of interest expense related to our warehouse credit facilities for the nine months ended September 30, 2023.

    (3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.

    (4) Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

    (5) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities from our acquisitions of Bay Equity and Rent., and from our June 2022, October 2022, and March 2023 workforce reductions.

    (6) Impairment consists of an impairment loss due to subleasing one of our operating leases.

    Reconciliation of Adjusted EBITDA Guidance to Net Loss Guidance

    (unaudited, in millions)

     

     

    Q4 2023

     

    Low

     

    High

    Net loss

    (27

    )

     

    (18

    )

    Net interest expense

    3

     

     

    2

     

    Depreciation and amortization

    15

     

     

    15

     

    Stock-based compensation

    18

     

     

    18

     

    Gain on extinguishment of notes

    (27

    )

     

    (27

    )

    Adjusted EBITDA

    (19

    )

     

    (9

    )

     

    Note: Figures may not sum due to rounding.

     

    View source version on businesswire.com: https://www.businesswire.com/news/home/20231102909304/en/

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