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    Redfin Reports Third Quarter 2024 Financial Results

    11/7/24 4:00:00 PM ET
    $RDFN
    Real Estate
    Finance
    Get the next $RDFN alert in real time by email

    Redfin Corporation (NASDAQ:RDFN) today announced results for its third quarter ended September 30, 2024.

    Third Quarter 2024

    Third quarter revenue was $278.0 million, an increase of 3% compared to the third quarter of 2023. Gross profit was $101.9 million, an increase of 4% year-over-year. Real estate services gross profit was $48.7 million, a decrease of 10% year-over-year, and real estate services gross margin was 28%, compared to 30% in the third quarter of 2023.

    Net loss was $33.8 million, compared to a net loss of $19.0 million in the third quarter of 2023. Net loss attributable to common stock was $34.1 million. Net loss per share attributable to common stock, diluted, was $0.28, compared to net loss per share, diluted, of $0.17 in the third quarter of 2023.

    Adjusted EBITDA was $3.9 million, down from an adjusted EBITDA of $7.7 million in the third quarter of 2023.

    "Redfin's third-quarter results were within our guidance range, and we're now forecasting fourth-quarter growth in market share and revenues," said Redfin CEO Glenn Kelman. "Already, shifting our real estate agents to a commissions-based model has improved close rates, with industry-leading attach rates for mortgage and title services. And now, the growth in our digital businesses and our reductions in headquarters costs will let us fund more demand-generation. With plans to hire hundreds of agents between now and next spring, we're emerging from a year of record low U.S. home sales ready to go on the attack."

    Third Quarter Highlights

    • Third quarter market share was 0.76% of U.S. existing home sales by units, compared to 0.78% in the third quarter of 2023.
    • Average lead agents of 1,757, up 1 percent compared to the third quarter of 2023 and marking Redfin's second straight quarter of sequential agent growth.
    • Achieved a 27% mortgage attach rate in the third quarter of 2024, up from 22% in the third quarter of 2023.1
    • Maintained momentum in loyalty sales, with 37% of sales coming from loyalty customers compared to 36% in the third quarter of 2023.
    • Announced the nationwide expansion of our Redfin Next agent pay plan and transitioned all existing agents to the plan on October 27. To date, Redfin has hired more than 500 agents to join the brokerage under Next.
    • Launched Redfin Teams nationwide, helping teams of up to five agents formally partner to expand their business and grow their career to a new level. More than 180 agents have joined the program since it launched in September, including over 50 who are new to the brokerage.
    • Extended Redfin Redesign's reach by partnering with five additional multiple listing services. The AI-powered home design tool is now available on more than 355,000 for-sale listings across the U.S. and to any U.S. homeowner who has claimed their home on Redfin.
    • Expanded Redfin's rental tools nationwide, which was announced on October 15. Property managers across the country can now use Redfin to list rental homes for free, connect with renters across Redfin's family of sites, and manage the application and renter screening process.
    • Supported agents and customers through the National Association of Realtors settlement changes by integrating a consumer-friendly fee agreement into our tour scheduling process and giving customers who commit to Redfin early a better deal through Sign & Save.

    (1)

     

    Attach rate reflects total closed loans for Redfin buy-side customers divided by Redfin buy-side transactions with a mortgage (excluding cash transactions) for the period. We previously reported only the inclusive attach rate (includes cash transactions in the denominator), which was 21% in the third quarter of 2024, compared to 18% in the third quarter of 2023.

    Business Outlook

    The following forward-looking statements reflect Redfin's expectations as of November 7, 2024, and are subject to substantial uncertainty.

    For the fourth quarter of 2024 we expect:

    • Total revenue between $237 million and $247 million, representing a year-over-year growth between 9% and 13% compared to the fourth quarter of 2023. Included within total revenue are real estate services revenue between $144 million and $150 million, rentals revenue of $51 million, mortgage revenue between $28 million and $32 million and other revenue between $13 million and $14 million.
    • Total net loss is expected to be between $32 million and $25 million, compared to net loss of $23 million in the fourth quarter of 2023. This guidance includes approximately $22 million in total marketing expenses, $18 million of stock-based compensation, $9 million in depreciation and amortization, and $7 million in net interest expense. Adjusted EBITDA is expected to be between $1 million and $8 million. Furthermore, we expect to pay a final dividend of 20,427 shares of common stock to our preferred stockholder.

    Conference Call

    Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at http://investors.redfin.com. The webcast will remain available on the investor relations website for at least three months following the conference call.

    Forward-Looking Statements

    This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading "Risk Factors" in our annual report for the year ended December 31, 2023, as supplemented by our quarterly report for the quarter ended March 31, 2024, each of which are available on our Investor Relations website at http://investors.redfin.com and on the SEC website at www.sec.gov. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

    Non-GAAP Financial Measure

    To supplement our consolidated financial statements that are prepared and presented in accordance with GAAP, we also compute and present adjusted EBITDA, which is a non-GAAP financial measure. We believe adjusted EBITDA is useful for investors because it enhances period-to-period comparability of our financial statements on a consistent basis and provides investors with useful insight into the underlying trends of the business. The presentation of this financial measure is not intended to be considered in isolation or as a substitute of, or superior to, our financial information prepared and presented in accordance with GAAP. Our calculation of adjusted EBITDA may be different from adjusted EBITDA or similar non-GAAP financial measures used by other companies, limiting its usefulness for comparison purposes. Our adjusted EBITDA for the three and nine months ended September 30, 2024 and 2023 is presented below, along with a reconciliation of adjusted EBITDA to net loss.

    About Redfin

    Redfin (www.redfin.com) is a technology-powered real estate company. We help people find a place to live with brokerage, rentals, lending, and title insurance services. We run the country's #1 real estate brokerage site. Our customers can save thousands in fees while working with a top agent. Our home-buying customers see homes first with on-demand tours, and our lending and title services help them close quickly. Our rentals business empowers millions nationwide to find apartments and houses for rent. Since launching in 2006, we've saved customers more than $1.6 billion in commissions. We serve approximately 100 markets across the U.S. and Canada and employ over 4,000 people.

    Redfin-F

    Redfin Corporation and Subsidiaries

    Consolidated Balance Sheets

    (in thousands, except share and per share amounts, unaudited)

     

     

    September 30, 2024

     

    December 31, 2023

    Assets

     

     

     

    Current assets

     

     

     

    Cash and cash equivalents

    $

    165,660

     

     

    $

    149,759

     

    Restricted cash

     

    174

     

     

     

    1,241

     

    Short-term investments

     

    —

     

     

     

    41,952

     

    Accounts receivable, net of allowances for credit losses of $3,945 and $3,234

     

    74,971

     

     

     

    51,738

     

    Loans held for sale

     

    212,921

     

     

     

    159,587

     

    Prepaid expenses

     

    30,531

     

     

     

    33,296

     

    Other current assets

     

    20,514

     

     

     

    7,472

     

    Total current assets

     

    504,771

     

     

     

    445,045

     

    Property and equipment, net

     

    43,312

     

     

     

    46,431

     

    Right-of-use assets, net

     

    26,275

     

     

     

    31,763

     

    Mortgage servicing rights, at fair value

     

    2,534

     

     

     

    32,171

     

    Long-term investments

     

    —

     

     

     

    3,149

     

    Goodwill

     

    461,349

     

     

     

    461,349

     

    Intangible assets, net

     

    104,127

     

     

     

    123,284

     

    Other assets, noncurrent

     

    8,705

     

     

     

    10,456

     

    Total assets

    $

    1,151,073

     

     

    $

    1,153,648

     

    Liabilities, mezzanine equity, and stockholders' (deficit) equity

     

     

     

    Current liabilities

     

     

     

    Accounts payable

    $

    14,280

     

     

    $

    10,507

     

    Accrued and other liabilities

     

    101,040

     

     

     

    90,360

     

    Warehouse credit facilities

     

    208,817

     

     

     

    151,964

     

    Lease liabilities

     

    13,347

     

     

     

    15,609

     

    Total current liabilities

     

    337,484

     

     

     

    268,440

     

    Lease liabilities, noncurrent

     

    22,853

     

     

     

    29,084

     

    Convertible senior notes, net, noncurrent

     

    571,644

     

     

     

    688,737

     

    Term loan

     

    243,646

     

     

     

    124,416

     

    Deferred tax liabilities

     

    647

     

     

     

    264

     

    Total liabilities

     

    1,176,274

     

     

     

    1,110,941

     

    Series A convertible preferred stock—par value $0.001 per share; 10,000,000 shares authorized; 40,000 shares issued and outstanding at September 30, 2024 and December 31, 2023

     

    39,992

     

     

     

    39,959

     

    Stockholders' (deficit) equity

     

     

     

    Common stock—par value $0.001 per share; 500,000,000 shares authorized; 123,945,380 and 117,372,171 shares issued and outstanding at September 30, 2024 and December 31, 2023, respectively

     

    124

     

     

     

    117

     

    Additional paid-in capital

     

    886,592

     

     

     

    826,146

     

    Accumulated other comprehensive loss

     

    (140

    )

     

     

    (182

    )

    Accumulated deficit

     

    (951,769

    )

     

     

    (823,333

    )

    Total stockholders' (deficit) equity

     

    (65,193

    )

     

     

    2,748

     

    Total liabilities, mezzanine equity, and stockholders' (deficit) equity

    $

    1,151,073

     

     

    $

    1,153,648

     

    Redfin Corporation and Subsidiaries

    Consolidated Statements of Comprehensive Loss

    (in thousands, except share and per share amounts, unaudited)

     

     

    Three Months Ended September 30,

     

    Nine Months Ended September 30,

     

    2024

     

    2023

     

    2024

     

    2023

    Revenue

    $

    278,015

     

     

    $

    268,956

     

     

    $

    798,697

     

     

    $

    758,595

     

    Cost of revenue(1)

     

    176,152

     

     

     

    170,616

     

     

     

    516,436

     

     

     

    501,927

     

    Gross profit

     

    101,863

     

     

     

    98,340

     

     

     

    282,261

     

     

     

    256,668

     

    Operating expenses

     

     

     

     

     

     

     

    Technology and development(1)

     

    40,332

     

     

     

    44,392

     

     

     

    128,976

     

     

     

    139,196

     

    Marketing(1)

     

    27,186

     

     

     

    24,095

     

     

     

    92,324

     

     

     

    97,531

     

    General and administrative(1)

     

    58,788

     

     

     

    55,380

     

     

     

    181,366

     

     

     

    186,584

     

    Restructuring and reorganization

     

    2,509

     

     

     

    —

     

     

     

    4,732

     

     

     

    7,159

     

    Total operating expenses

     

    128,815

     

     

     

    123,867

     

     

     

    407,398

     

     

     

    430,470

     

    Loss from continuing operations

     

    (26,952

    )

     

     

    (25,527

    )

     

     

    (125,137

    )

     

     

    (173,802

    )

    Interest income

     

    1,839

     

     

     

    2,060

     

     

     

    5,132

     

     

     

    8,170

     

    Interest expense

     

    (8,537

    )

     

     

    (1,603

    )

     

     

    (19,497

    )

     

     

    (5,291

    )

    Income tax expense

     

    12

     

     

     

    (239

    )

     

     

    (375

    )

     

     

    (882

    )

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    6,495

     

     

     

    12,000

     

     

     

    68,848

     

    Other expense, net

     

    (144

    )

     

     

    (158

    )

     

     

    (559

    )

     

     

    (537

    )

    Net loss from continuing operations

     

    (33,782

    )

     

     

    (18,972

    )

     

     

    (128,436

    )

     

     

    (103,494

    )

    Net loss from discontinued operations

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (3,634

    )

    Net loss

    $

    (33,782

    )

     

    $

    (18,972

    )

     

    $

    (128,436

    )

     

    $

    (107,128

    )

     

     

     

     

     

     

     

     

    Dividends on convertible preferred stock

     

    (282

    )

     

     

    (335

    )

     

     

    (706

    )

     

     

    (858

    )

     

     

     

     

     

     

     

     

    Net loss from continuing operations attributable to common stock—basic and diluted

    $

    (34,064

    )

     

    $

    (19,307

    )

     

    $

    (129,142

    )

     

    $

    (104,352

    )

    Net loss attributable to common stock—basic and diluted

    $

    (34,064

    )

     

    $

    (19,307

    )

     

    $

    (129,142

    )

     

    $

    (107,986

    )

     

     

     

     

     

     

     

     

    Net loss from continuing operations per share attributable to common stock—basic and diluted

    $

    (0.28

    )

     

    $

    (0.17

    )

     

    $

    (1.07

    )

     

    $

    (0.93

    )

    Net loss attributable to common stock per share—basic and diluted

    $

    (0.28

    )

     

    $

    (0.17

    )

     

    $

    (1.07

    )

     

    $

    (0.96

    )

     

     

     

     

     

     

     

     

    Weighted-average shares to compute net loss per share attributable to common stock—basic and diluted

     

    122,876,102

     

     

     

    114,592,679

     

     

     

    120,553,264

     

     

     

    112,141,342

     

     

     

     

     

     

     

     

     

    Net loss

    $

    (33,782

    )

     

    $

    (18,972

    )

     

    $

    (128,436

    )

     

    $

    (107,128

    )

    Other comprehensive income

     

     

     

     

     

     

     

    Foreign currency translation adjustments

     

    4

     

     

     

    (15

    )

     

     

    2

     

     

     

    (73

    )

    Unrealized gain on available-for-sale debt securities

     

    —

     

     

     

    210

     

     

     

    40

     

     

     

    617

     

    Comprehensive loss

    $

    (33,778

    )

     

    $

    (18,777

    )

     

    $

    (128,394

    )

     

    $

    (106,584

    )

    (1) 

     

    Includes stock-based compensation as follows:

     

    Three Months Ended September 30,

     

    Nine Months Ended September 30,

     

    2024

     

    2023

     

     

    2024

     

    2023

    Cost of revenue

    $

    2,819

     

    $

    3,037

     

    $

    8,603

     

    $

    10,173

    Technology and development

     

    9,135

     

     

    8,391

     

     

    26,092

     

     

    24,759

    Marketing

     

    1,131

     

     

    1,337

     

     

    3,911

     

     

    3,836

    General and administrative

     

    5,217

     

     

    6,035

     

     

    15,336

     

     

    16,380

    Total

    $

    18,302

     

    $

    18,800

     

    $

    53,942

     

    $

    55,148

    Redfin Corporation and Subsidiaries

    Consolidated Statements of Cash Flows

    (in thousands, unaudited)

     

     

    Nine Months Ended September 30,

     

    2024

     

    2023

    Operating Activities

     

     

     

    Net loss

    $

    (128,436

    )

     

    $

    (107,128

    )

    Adjustments to reconcile net loss to net cash provided by operating activities:

     

     

     

    Depreciation and amortization

     

    33,340

     

     

     

    48,443

     

    Stock-based compensation

     

    53,942

     

     

     

    55,382

     

    Amortization of debt discount and issuance costs

     

    2,280

     

     

     

    2,873

     

    Non-cash lease expense

     

    9,046

     

     

     

    12,909

     

    Impairment costs

     

    —

     

     

     

    113

     

    Net gain on IRLCs, forward sales commitments, and loans held for sale

     

    (1,809

    )

     

     

    (1,767

    )

    Change in fair value of mortgage servicing rights, net

     

    (742

    )

     

     

    1,065

     

    Gain on extinguishment of convertible senior notes

     

    (12,000

    )

     

     

    (68,848

    )

    Other

     

    548

     

     

     

    (2,013

    )

    Change in assets and liabilities:

     

     

     

    Accounts receivable, net

     

    (23,377

    )

     

     

    (238

    )

    Inventory

     

    —

     

     

     

    114,232

     

    Prepaid expenses and other assets

     

    (10,141

    )

     

     

    9,696

     

    Accounts payable

     

    3,802

     

     

     

    177

     

    Accrued and other liabilities, deferred tax liabilities, and payroll tax liabilities, noncurrent

     

    11,772

     

     

     

    (19,346

    )

    Lease liabilities

     

    (11,993

    )

     

     

    (14,864

    )

    Origination of mortgage servicing rights

     

    (170

    )

     

     

    (699

    )

    Proceeds from sale of mortgage servicing rights

     

    30,549

     

     

     

    1,122

     

    Origination of loans held for sale

     

    (3,071,291

    )

     

     

    (2,798,337

    )

    Proceeds from sale of loans originated as held for sale

     

    3,018,634

     

     

     

    2,858,656

     

    Net cash (used in) provided by operating activities

     

    (96,046

    )

     

     

    91,428

     

    Investing activities

     

     

     

    Purchases of property and equipment

     

    (8,984

    )

     

     

    (9,235

    )

    Purchases of investments

     

    —

     

     

     

    (76,866

    )

    Sales of investments

     

    39,225

     

     

     

    124,681

     

    Maturities of investments

     

    6,395

     

     

     

    59,383

     

    Net cash provided by investing activities

     

    36,636

     

     

     

    97,963

     

    Financing activities

     

     

     

    Proceeds from the issuance of common stock pursuant to employee equity plans

     

    4,757

     

     

     

    5,790

     

    Tax payments related to net share settlements on restricted stock units

     

    (1,574

    )

     

     

    (15,961

    )

    Borrowings from warehouse credit facilities

     

    3,088,179

     

     

     

    2,803,589

     

    Repayments to warehouse credit facilities

     

    (3,031,326

    )

     

     

    (2,861,779

    )

    Principal payments under finance lease obligations

     

    (56

    )

     

     

    (73

    )

    Repurchases of convertible senior notes

     

    (106,953

    )

     

     

    (212,401

    )

    Repayment of term loan principal

     

    (1,563

    )

     

     

    —

     

    Payments of debt issuance costs

     

    (2,222

    )

     

     

    —

     

    Proceeds from term loan

     

    125,000

     

     

     

    —

     

    Net cash provided by (used in) financing activities

     

    74,242

     

     

     

    (304,347

    )

    Effect of exchange rate changes on cash, cash equivalents, and restricted cash

     

    2

     

     

     

    (73

    )

    Net change in cash, cash equivalents, and restricted cash

     

    14,834

     

     

     

    (115,029

    )

    Cash, cash equivalents, and restricted cash:

     

     

     

    Beginning of period

     

    151,000

     

     

     

    242,246

     

    End of period

    $

    165,834

     

     

    $

    127,217

     

    Redfin Corporation and Subsidiaries

    Supplemental Financial Information and Business Metrics

    (unaudited)

     

     

    Three Months Ended

     

    Sep. 30,

    2024

     

    Jun. 30,

    2024

     

    Mar. 31,

    2024

     

    Dec. 31,

    2023

     

    Sep. 30,

    2023

     

    Jun. 30,

    2023

     

    Mar. 31,

    2023

     

    Dec. 31,

    2022

    Monthly average visitors (in thousands)

     

    49,413

     

     

     

    51,619

     

     

     

    48,803

     

     

     

    43,861

     

     

     

    51,309

     

     

     

    52,308

     

     

     

    50,440

     

     

     

    43,847

     

    Real estate services transactions

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Brokerage

     

    13,324

     

     

     

    14,178

     

     

     

    10,039

     

     

     

    10,152

     

     

     

    13,075

     

     

     

    13,716

     

     

     

    10,301

     

     

     

    12,743

     

    Partner

     

    3,440

     

     

     

    3,395

     

     

     

    2,691

     

     

     

    3,186

     

     

     

    4,351

     

     

     

    3,952

     

     

     

    3,187

     

     

     

    2,742

     

    Total

     

    16,764

     

     

     

    17,573

     

     

     

    12,730

     

     

     

    13,338

     

     

     

    17,426

     

     

     

    17,668

     

     

     

    13,488

     

     

     

    15,485

     

    Real estate services revenue per transaction

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Brokerage

    $

    12,363

     

     

    $

    12,545

     

     

    $

    12,433

     

     

    $

    12,248

     

     

    $

    12,704

     

     

    $

    12,376

     

     

    $

    11,556

     

     

    $

    10,914

     

    Partner

     

    3,025

     

     

     

    2,859

     

     

     

    2,367

     

     

     

    2,684

     

     

     

    2,677

     

     

     

    2,756

     

     

     

    2,592

     

     

     

    2,611

     

    Aggregate

     

    10,447

     

     

     

    10,674

     

     

     

    10,305

     

     

     

    9,963

     

     

     

    10,200

     

     

     

    10,224

     

     

     

    9,438

     

     

     

    9,444

     

    U.S. market share by units

     

    0.76

    %

     

     

    0.77

    %

     

     

    0.77

    %

     

     

    0.72

    %

     

     

    0.78

    %

     

     

    0.75

    %

     

     

    0.79

    %

     

     

    0.76

    %

    Revenue from top-10 Redfin markets as a percentage of real estate services revenue

     

    56

    %

     

     

    56

    %

     

     

    55

    %

     

     

    55

    %

     

     

    56

    %

     

     

    55

    %

     

     

    53

    %

     

     

    57

    %

    Average number of lead agents

     

    1,757

     

     

     

    1,719

     

     

     

    1,658

     

     

     

    1,692

     

     

     

    1,744

     

     

     

    1,792

     

     

     

    1,876

     

     

     

    2,022

     

    Mortgage originations by dollars (in millions)

    $

    1,214

     

     

    $

    1,338

     

     

    $

    969

     

     

    $

    885

     

     

    $

    1,110

     

     

    $

    1,282

     

     

    $

    991

     

     

    $

    1,036

     

    Mortgage originations by units (in ones)

     

    2,900

     

     

     

    3,192

     

     

     

    2,365

     

     

     

    2,293

     

     

     

    2,786

     

     

     

    3,131

     

     

     

    2,444

     

     

     

    2,631

     

    Redfin Corporation and Subsidiaries

    Supplemental Financial Information

    (unaudited, in thousands)

     

     

    Three Months Ended September 30, 2024

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Revenue

    $

    175,136

     

     

    $

    51,660

     

     

    $

    35,621

     

     

    $

    15,598

     

    $

    —

     

     

    $

    278,015

     

    Cost of revenue

     

    126,421

     

     

     

    12,366

     

     

     

    30,214

     

     

     

    7,151

     

     

    —

     

     

     

    176,152

     

    Gross profit

     

    48,715

     

     

     

    39,294

     

     

     

    5,407

     

     

     

    8,447

     

     

    —

     

     

     

    101,863

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    26,927

     

     

     

    10,648

     

     

     

    675

     

     

     

    889

     

     

    1,193

     

     

     

    40,332

     

    Marketing

     

    12,907

     

     

     

    13,600

     

     

     

    667

     

     

     

    12

     

     

    —

     

     

     

    27,186

     

    General and administrative

     

    18,263

     

     

     

    24,074

     

     

     

    5,885

     

     

     

    1,215

     

     

    9,351

     

     

     

    58,788

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

    2,509

     

     

     

    2,509

     

    Total operating expenses

     

    58,097

     

     

     

    48,322

     

     

     

    7,227

     

     

     

    2,116

     

     

    13,053

     

     

     

    128,815

     

    (Loss) income from continuing operations

     

    (9,382

    )

     

     

    (9,028

    )

     

     

    (1,820

    )

     

     

    6,331

     

     

    (13,053

    )

     

     

    (26,952

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    38

     

     

     

    100

     

     

     

    (2,966

    )

     

     

    266

     

     

    (4,268

    )

     

     

    (6,830

    )

    Net (loss) income from continuing operations

    $

    (9,344

    )

     

    $

    (8,928

    )

     

    $

    (4,786

    )

     

    $

    6,597

     

    $

    (17,321

    )

     

    $

    (33,782

    )

     

    Three Months Ended September 30, 2024

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Net (loss) income from continuing operations

    $

    (9,344

    )

     

    $

    (8,928

    )

     

    $

    (4,786

    )

     

    $

    6,597

     

     

    $

    (17,321

    )

     

    $

    (33,782

    )

    Interest income(1)

     

    (10

    )

     

     

    (111

    )

     

     

    (3,392

    )

     

     

    (266

    )

     

     

    (1,451

    )

     

     

    (5,230

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    6,208

     

     

     

    —

     

     

     

    5,565

     

     

     

    11,773

     

    Income tax expense

     

    —

     

     

     

    11

     

     

     

    —

     

     

     

    —

     

     

     

    (23

    )

     

     

    (12

    )

    Depreciation and amortization

     

    3,002

     

     

     

    5,077

     

     

     

    895

     

     

     

    227

     

     

     

    283

     

     

     

    9,484

     

    Stock-based compensation(3)

     

    11,333

     

     

     

    3,515

     

     

     

    (89

    )

     

     

    588

     

     

     

    2,955

     

     

     

    18,302

     

    Restructuring and reorganization(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    2,509

     

     

     

    2,509

     

    Legal contingencies(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    904

     

     

     

    904

     

    Adjusted EBITDA

    $

    4,981

     

     

    $

    (436

    )

     

    $

    (1,164

    )

     

    $

    7,146

     

     

    $

    (6,579

    )

     

    $

    3,948

     

    (1)

     

    Interest income includes $3.4 million of interest income related to originated mortgage loans for the three months ended September 30, 2024.

    (2)

     

    Interest expense includes $3.2 million of interest expense related to our warehouse credit facilities for the three months ended September 30, 2024.

    (3)

     

    Stock-based compensation consists of expenses related to restricted stock units and our employee stock purchase program.

    (4)

     

    Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.

    (5)

     

    Legal contingencies includes expenses related to significant contingent liabilities resulting from litigation or other legal proceedings.

     

    Three Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Revenue

    $

    177,750

     

     

    $

    47,410

     

     

    $

    32,923

     

     

    $

    10,873

     

    $

    —

     

     

    $

    268,956

     

    Cost of revenue

     

    123,684

     

     

     

    10,824

     

     

     

    29,629

     

     

     

    6,479

     

     

    —

     

     

     

    170,616

     

    Gross profit

     

    54,066

     

     

     

    36,586

     

     

     

    3,294

     

     

     

    4,394

     

     

    —

     

     

     

    98,340

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    25,711

     

     

     

    15,813

     

     

     

    800

     

     

     

    1,133

     

     

    935

     

     

     

    44,392

     

    Marketing

     

    10,785

     

     

     

    12,245

     

     

     

    1,088

     

     

     

    20

     

     

    (43

    )

     

     

    24,095

     

    General and administrative

     

    18,418

     

     

     

    21,838

     

     

     

    6,670

     

     

     

    952

     

     

    7,502

     

     

     

    55,380

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

    —

     

     

     

    —

     

    Total operating expenses

     

    54,914

     

     

     

    49,896

     

     

     

    8,558

     

     

     

    2,105

     

     

    8,394

     

     

     

    123,867

     

    (Loss) income from continuing operations

     

    (848

    )

     

     

    (13,310

    )

     

     

    (5,264

    )

     

     

    2,289

     

     

    (8,394

    )

     

     

    (25,527

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    41

     

     

     

    42

     

     

     

    (73

    )

     

     

    207

     

     

    6,338

     

     

     

    6,555

     

    Net (loss) income from continuing operations

    $

    (807

    )

     

    $

    (13,268

    )

     

    $

    (5,337

    )

     

    $

    2,496

     

    $

    (2,056

    )

     

    $

    (18,972

    )

     

    Three Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Net (loss) income from continuing operations

    $

    (807

    )

     

    $

    (13,268

    )

     

    $

    (5,337

    )

     

    $

    2,496

     

     

    $

    (2,056

    )

     

    $

    (18,972

    )

    Interest income(1)

     

    (41

    )

     

     

    (81

    )

     

     

    (2,886

    )

     

     

    (207

    )

     

     

    (1,732

    )

     

     

    (4,947

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    3,132

     

     

     

    —

     

     

     

    1,598

     

     

     

    4,730

     

    Income tax expense

     

    —

     

     

     

    37

     

     

     

    70

     

     

     

    —

     

     

     

    132

     

     

     

    239

     

    Depreciation and amortization

     

    3,123

     

     

     

    9,681

     

     

     

    947

     

     

     

    233

     

     

     

    312

     

     

     

    14,296

     

    Stock-based compensation(3)

     

    11,151

     

     

     

    4,255

     

     

     

    473

     

     

     

    574

     

     

     

    2,347

     

     

     

    18,800

     

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (6,495

    )

     

     

    (6,495

    )

    Adjusted EBITDA

    $

    13,426

     

     

    $

    624

     

     

    $

    (3,601

    )

     

    $

    3,096

     

     

    $

    (5,894

    )

     

    $

    7,651

     

    (1)

     

    Interest income includes $2.9 million of interest income related to originated mortgage loans for the three months ended September 30, 2023.

    (2)

     

    Interest expense includes $3.1 million of interest expense related to our warehouse credit facilities for the three months ended September 30, 2023.

    (3)

     

    Stock-based compensation consists of expenses related to restricted stock units and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.

     

    Nine Months Ended September 30, 2024

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Revenue

    $

    493,885

     

     

    $

    152,105

     

     

    $

    109,619

     

     

    $

    43,088

     

    $

    —

     

     

    $

    798,697

     

    Cost of revenue

     

    371,198

     

     

     

    35,453

     

     

     

    88,646

     

     

     

    21,139

     

     

    —

     

     

     

    516,436

     

    Gross profit

     

    122,687

     

     

     

    116,652

     

     

     

    20,973

     

     

     

    21,949

     

     

    —

     

     

     

    282,261

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    84,354

     

     

     

    36,577

     

     

     

    2,031

     

     

     

    2,686

     

     

    3,328

     

     

     

    128,976

     

    Marketing

     

    47,939

     

     

     

    42,137

     

     

     

    2,221

     

     

     

    27

     

     

    —

     

     

     

    92,324

     

    General and administrative

     

    57,178

     

     

     

    66,794

     

     

     

    19,087

     

     

     

    3,279

     

     

    35,028

     

     

     

    181,366

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

    4,732

     

     

     

    4,732

     

    Total operating expenses

     

    189,471

     

     

     

    145,508

     

     

     

    23,339

     

     

     

    5,992

     

     

    43,088

     

     

     

    407,398

     

    (Loss) income from continuing operations

     

    (66,784

    )

     

     

    (28,856

    )

     

     

    (2,366

    )

     

     

    15,957

     

     

    (43,088

    )

     

     

    (125,137

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    6

     

     

     

    65

     

     

     

    (2,962

    )

     

     

    690

     

     

    (1,098

    )

     

     

    (3,299

    )

    Net (loss) income from continuing operations

    $

    (66,778

    )

     

    $

    (28,791

    )

     

    $

    (5,328

    )

     

    $

    16,647

     

    $

    (44,186

    )

     

    $

    (128,436

    )

     

    Nine Months Ended September 30, 2024

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Net (loss) income from continuing operations

    $

    (66,778

    )

     

    $

    (28,791

    )

     

    $

    (5,328

    )

     

    $

    16,647

     

     

    $

    (44,186

    )

     

    $

    (128,436

    )

    Interest income(1)

     

    (40

    )

     

     

    (233

    )

     

     

    (8,416

    )

     

     

    (690

    )

     

     

    (4,169

    )

     

     

    (13,548

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    11,246

     

     

     

    —

     

     

     

    16,522

     

     

     

    27,768

     

    Income tax expense

     

    —

     

     

     

    109

     

     

     

    —

     

     

     

    —

     

     

     

    266

     

     

     

    375

     

    Depreciation and amortization

     

    9,302

     

     

     

    19,888

     

     

     

    2,779

     

     

     

    667

     

     

     

    704

     

     

     

    33,340

     

    Stock-based compensation(3)

     

    34,246

     

     

     

    9,978

     

     

     

    663

     

     

     

    1,688

     

     

     

    7,367

     

     

     

    53,942

     

    Restructuring and reorganization(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    4,732

     

     

     

    4,732

     

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (12,000

    )

     

     

    (12,000

    )

    Legal contingencies(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    10,154

     

     

     

    10,154

     

    Adjusted EBITDA

    $

    (23,270

    )

     

    $

    951

     

     

    $

    944

     

     

    $

    18,312

     

     

    $

    (20,610

    )

     

    $

    (23,673

    )

    (1)

     

    Interest income includes $8.4 million of interest income related to originated mortgage loans for the nine months ended September 30, 2024.

    (2)

     

    Interest expense includes $8.3 million of interest expense related to our warehouse credit facilities for the nine months ended September 30, 2024.

    (3)

     

    Stock-based compensation consists of expenses related to restricted stock units and our employee stock purchase program.

    (4)

     

    Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.

    (5)

     

    Legal contingencies includes expenses related to significant contingent liabilities resulting from litigation or other legal proceedings.

     

    Nine Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Revenue(1)

    $

    485,687

     

     

    $

    135,636

     

     

    $

    107,838

     

     

    $

    29,434

     

    $

    —

     

     

    $

    758,595

     

    Cost of revenue

     

    359,625

     

     

     

    31,016

     

     

     

    93,108

     

     

     

    18,178

     

     

    —

     

     

     

    501,927

     

    Gross profit

     

    126,062

     

     

     

    104,620

     

     

     

    14,730

     

     

     

    11,256

     

     

    —

     

     

     

    256,668

     

    Operating expenses

     

     

     

     

     

     

     

     

     

     

     

    Technology and development

     

    82,650

     

     

     

    48,081

     

     

     

    2,177

     

     

     

    3,475

     

     

    2,813

     

     

     

    139,196

     

    Marketing

     

    51,849

     

     

     

    42,509

     

     

     

    3,122

     

     

     

    46

     

     

    5

     

     

     

    97,531

     

    General and administrative

     

    58,997

     

     

     

    73,445

     

     

     

    20,323

     

     

     

    3,049

     

     

    30,770

     

     

     

    186,584

     

    Restructuring and reorganization

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

    7,159

     

     

     

    7,159

     

    Total operating expenses

     

    193,496

     

     

     

    164,035

     

     

     

    25,622

     

     

     

    6,570

     

     

    40,747

     

     

     

    430,470

     

    (Loss) income from continuing operations

     

    (67,434

    )

     

     

    (59,415

    )

     

     

    (10,892

    )

     

     

    4,686

     

     

    (40,747

    )

     

     

    (173,802

    )

    Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

     

    41

     

     

     

    115

     

     

     

    (224

    )

     

     

    475

     

     

    69,901

     

     

     

    70,308

     

    Net (loss) income from continuing operations

    $

    (67,393

    )

     

    $

    (59,300

    )

     

    $

    (11,116

    )

     

    $

    5,161

     

    $

    29,154

     

     

    $

    (103,494

    )

    (1)

     

    Included in revenue is $1.2 million from providing services to our discontinued properties segment.

     

    Nine Months Ended September 30, 2023

     

    Real estate

    services

     

    Rentals

     

    Mortgage

     

    Other

     

    Corporate

    overhead

     

    Total

     

     

     

     

     

     

     

     

     

     

     

     

     

    (in thousands)

     

     

     

     

     

     

     

     

     

     

     

     

    Net (loss) income from continuing operations

    $

    (67,393

    )

     

    $

    (59,300

    )

     

    $

    (11,116

    )

     

    $

    5,161

     

     

    $

    29,154

     

     

    $

    (103,494

    )

    Interest income(1)

     

    (41

    )

     

     

    (238

    )

     

     

    (9,062

    )

     

     

    (475

    )

     

     

    (7,400

    )

     

     

    (17,216

    )

    Interest expense(2)

     

    —

     

     

     

    —

     

     

     

    9,737

     

     

     

    —

     

     

     

    5,285

     

     

     

    15,022

     

    Income tax expense

     

    —

     

     

     

    123

     

     

     

    222

     

     

     

    —

     

     

     

    537

     

     

     

    882

     

    Depreciation and amortization

     

    12,819

     

     

     

    30,068

     

     

     

    2,929

     

     

     

    756

     

     

     

    1,745

     

     

     

    48,317

     

    Stock-based compensation(3)

     

    33,041

     

     

     

    11,580

     

     

     

    2,554

     

     

     

    1,696

     

     

     

    6,277

     

     

     

    55,148

     

    Acquisition-related costs(4)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    8

     

     

     

    8

     

    Restructuring and reorganization(5)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    7,159

     

     

     

    7,159

     

    Impairment(6)

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    113

     

     

     

    113

     

    Gain on extinguishment of convertible senior notes

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    (68,848

    )

     

     

    (68,848

    )

    Adjusted EBITDA

    $

    (21,574

    )

     

    $

    (17,767

    )

     

    $

    (4,736

    )

     

    $

    7,138

     

     

    $

    (25,970

    )

     

    $

    (62,909

    )

    (1)

     

    Interest income includes $9.0 million of interest income related to originated mortgage loans for the nine months ended September 30, 2023.

    (2)

     

    Interest expense includes $9.7 million of interest expense related to our warehouse credit facilities for the nine months ended September 30, 2023.

    (3)

     

    Stock-based compensation consists of expenses related to restricted stock units and our employee stock purchase program.

    (4)

     

    Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

    (5)

     

    Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.

    (6)

     

    Impairment consists of an impairment loss due to subleasing one of our operating leases.

    Reconciliation of Adjusted EBITDA Guidance to Net Loss Guidance

    (unaudited, in millions)

     

     

    Three months ending December 31, 2024

     

    Low

     

    High

    Net loss

    (32

    )

     

    (25

    )

    Net interest expense

    6

     

     

    6

     

    Depreciation and amortization

    9

     

     

    9

     

    Stock-based compensation

    18

     

     

    18

     

    Adjusted EBITDA

    1

     

     

    8

     

    Note: Figures may not sum due to rounding.

     

    View source version on businesswire.com: https://www.businesswire.com/news/home/20241107894315/en/

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