Regis Corporation Reports Continued Profitability for the Second Fiscal Quarter 2024

Regis Corporation (NASDAQGM:RGS), a leader in the haircare industry, today announced financial results for the second fiscal quarter ended December 31, 2023. Matthew Doctor, Regis Corporation's President and Chief Executive Officer, commented: "In the second quarter, we continued to stabilize and rebuild the foundation of the Company. We were pleased to see bright spots across all of our brands, as our top quartile salons collectively demonstrated approximately 6% same-store-sales for the quarter with positive traffic comps. We also reported a $4.1 million improvement in operating income versus the same quarter last year, which reflects our efforts to streamline the business. Despite our progress, much work remains to position Regis, our franchisees and our employees for sustainable, long-term growth. That includes strengthening our operations, improving our support to our franchisees, reducing costs where appropriate and increasing franchisee sales and profitability. As the Board continues to review strategic alternatives to assess the Company's capital structure, we are dedicated to maximizing value for all of our stakeholders and retaining a leadership position in the global beauty industry."

Financial Highlights:

Second quarter fiscal 2024 compared to second quarter fiscal 2023:

• System-wide revenue of $292.4 million declined $11.0 million from $303.4 million and system-wide same-store sales improved 1.9%;
• Operating income of $4.8 million improved $4.1 million from $0.7 million in the 2023 second quarter;
• Franchise adjusted EBITDA of $6.4 million declined $1.1 million from $7.5 million in the 2023 second quarter;
• Net loss from continuing operations of $1.0 million improved $1.5 million from a net loss of $2.5 million in the 2023 second quarter;
• Net income of $1.0 million improved $3.4 million from a net loss of $2.4 million in the 2023 second quarter; and
• Adjusted EBITDA of $6.0 million declined $1.8 million from $7.8 million in the 2023 second quarter.

First half fiscal 2024 compared to first half fiscal 2023:

• System-wide revenue of $599.0 million declined $20.5 million from $619.4 million and system-wide same-store sales improved 1.8%;
• Operating income of $12.2 million improved $9.0 million from $3.2 million in the 2023 second quarter;
• Franchise adjusted EBITDA of $14.3 million improved $1.8 million from $12.5 million in the first half of 2023;
• Net income from continuing operations of $0.2 million improved $4.6 million from a net loss of $4.4 million in the first half of 2023;
• Net income of $2.2 million improved $3.1 million from a net loss of $0.9 million in the first half of 2023; and
• Adjusted EBITDA of $13.5 million improved $1.8 million from $11.7 million in the first half of 2023.

Consolidated Revenue

Total consolidated revenue of $51.1 million in the second quarter 2024 and $104.4 million in the first half 2024, declined $8.9 million and $17.4 million, respectively. The decline was driven primarily by a reduction in non-margin franchise rental income and the wind down of loss-generating company-owned salons that generated significant revenue.

Operating Income

Regis reported second quarter 2024 operating income of $4.8 million, an improvement of $4.1 million compared to $0.7 million in the second quarter 2023. The year-over-year improvement in operating income was driven primarily by a decrease in depreciation expense and the lapping of a $1.2 million inventory reserve charge in the prior fiscal quarter.

Regis reported first half 2024 operating income of $12.2 million, an improvement of $9.0 million compared to $3.2 million in the first half 2023. The year-over-year improvement in operating income was driven primarily by our lower general and administrative expense structure, lower depreciation expense and the lapping of a $1.2 million inventory reserve charge in the prior fiscal year.

(Loss) Income from Continuing Operations

Regis reported second quarter 2024 net loss from continuing operations of $1.0 million, or $0.43 diluted loss per share from continuing operations, compared to a net loss from continuing operations of $2.5 million, or $1.10 diluted loss per share from continuing operations, in the second quarter 2023. Regis reported first half 2024 net income from continuing operations of $0.2 million, or $0.08 diluted income per share from continuing operations, compared to a net loss from continuing operations of $4.4 million, or $1.90 diluted loss per share from continuing operations, in the first half 2023. The year-over-year improvement in both fiscal 2024 periods was driven primarily by an increase in operating income partially offset by an increase in interest expense.

Net Income (Loss)

The Company reported second quarter 2024 net income of $1.0 million, or $0.43 diluted income per share, compared to a net loss of $2.4 million, or $1.04 loss per diluted share, for the same period last year. The Company reported first half 2024 net income of $2.2 million, or $0.93 diluted income per share, compared to a net loss of $0.9 million, or $0.41 loss per diluted share, for the first half 2023. The year-over-year improvement in net income in both fiscal 2024 periods was driven primarily by an increase in operating income partially offset by an increase in interest expense.

Adjusted EBITDA

Second quarter adjusted EBITDA of $6.0 million declined $1.8 million, compared to adjusted EBITDA of $7.8 million in the same period last year. The decline is primarily due to the Company receiving a $1.1 million grant from the state of North Carolina related to COVID-19 relief in the second quarter of fiscal year 2023.

First half adjusted EBITDA of $13.5 million improved $1.8 million, versus adjusted EBITDA of $11.7 million in the same period last year. The improvement is primarily driven by our lower general and administrative expense structure, partially offset by the Company receiving a $1.1 million grant from the state of North Carolina related to COVID-19 relief in the second quarter of fiscal year 2023.

Franchise Revenue

Second quarter franchise revenue was $49.3 million, an $8.1 million, or 14.1% decrease compared to the prior year quarter. First half franchise revenue was $100.7 million, a $15.4 million, or 13.3% decline compared to the first half of the prior year. Non-margin franchise rental income was the primary driver of the decline in both periods due to fewer franchise salons in the current year.

Royalties were $15.8 million and $32.3 million, a $0.4 million and $1.0 million, or 2.5% and 3.0% decrease for the second quarter and first half 2024, versus the same periods last year due to fewer franchise salons.

Franchise Adjusted EBITDA

Second quarter franchise adjusted EBITDA of $6.4 million declined $1.1 million year-over-year, primarily due to the decline in royalties and fees.

First half franchise adjusted EBITDA of $14.3 million improved $1.8 million year-over-year. The increase is due to lower general and administrative expense, partially offset by lower royalties and fees.

Company-Owned Salon Revenue

Second quarter revenue for the Company-owned salon segment declined $0.8 million versus the prior year to $1.8 million. First half revenue for the Company-owned salon segment declined $2.0 million versus the prior year to $3.7 million. The year-over-year decline in revenue for both periods was expected and driven by the closure of 17 loss generating company-owned salons over the past twelve months.

Company-Owned Salon Adjusted EBITDA

Second quarter Company-owned salon adjusted EBITDA declined $0.6 million year-over-year, due primarily to the Company receiving a $1.1 million grant from the state of North Carolina related to COVID-19 relief in the second quarter of fiscal year 2023. Excluding the $1.1 million grant, Company-owned salon adjusted EBITDA improved $1.0 million year-over-year due to fewer loss generating Company-owned salons.

First half company-owned salon adjusted EBITDA loss remained consistent year-over-year. Excluding the $1.1 million grant from the state of North Carolina in fiscal year 2023, adjusted EBITDA improved due to the closure of 17 loss generating company-owned salons over the past twelve months.

Balance Sheet and Cash Flow

The Company ended the second quarter of fiscal year 2024 with $7.2 million in cash and cash equivalents, $188.9 million in outstanding borrowings and total liquidity of $38.1 million. Net cash used in operating activities for the six months ended December 31, 2023 totaled $6.9 million, an improvement of $0.1 million from the six months ended prior year.

Non-GAAP Reconciliations

For GAAP to non-GAAP reconciliations, please refer to the attached section titled "Non-GAAP Reconciliations." A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company's website at www.regiscorp.com.

Earnings Webcast

Regis Corporation will host a conference call via webcast discussing second quarter results today, January 31, 2024, at 7:30 a.m. Central time. Interested parties are invited to participate in the live webcast by registering for the event at www.regiscorp.com/investor-relations.html. The webcast will include a slide presentation. A replay of the presentation will be available on our website at the same web address.

About Regis Corporation

Regis Corporation (NASDAQGM:RGS) is a leader in the haircare industry. As of December 31, 2023, the Company franchised or owned 4,709 locations. Regis' franchised and corporate locations operate under concepts such as Supercuts^®, SmartStyle^®, Cost Cutters^®, Roosters^® and First Choice Haircutters^®. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Relations section of the corporate website at www.regiscorp.com.

This press release contains or may contain "forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management's best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, "may," "will," "believe," "project," "forecast," "expect," "estimate," "anticipate," and "plan." In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include a potential material adverse impact on our business and results of operations as a result of changes in consumer shopping trends and changes in manufacturer distribution channels; laws and regulations could require us to modify current business practices and incur increased costs; our potential responsibility for Empire Education Group, Inc.'s liabilities; changes in general economic environment; changes in consumer tastes, hair product innovation, fashion trends and consumer spending patterns; compliance with listing requirements; reliance on franchise royalties and overall success of our franchisees' salons; our salons' dependence on a third-party supplier agreement for merchandise; our franchisees' ability to attract, train and retain talented stylists and salon leaders; the success of our franchisees, which operate independently; data security and privacy compliance and our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, franchisees, employees, vendors or Company information; the ability of the Company to maintain a satisfactory relationship with Walmart; marketing efforts to drive traffic to our franchisees' salons; the successful migration of our franchisees to the Zenoti salon technology platform; our ability to maintain and enhance the value of our brands; reliance on information technology systems; reliance on external vendors; the use of social media; the effectiveness of our enterprise risk management program; ability to generate sufficient cash flow to satisfy our debt service obligations; compliance with covenants in our financing arrangement, access to the existing revolving credit facility, and acceleration of our obligation to repay our indebtedness; the completion and/or results of the strategic alternatives review; limited resources to invest in our business; premature termination of agreements with our franchisees; financial performance of Empire Education Group, Inc.; our ability to close the sale of our ownership stake in Empire Education Group, Inc.; the continued ability of the Company to implement cost reduction initiatives and achieve expected cost savings; continued ability to compete in our business markets; reliance on our management team and other key personnel; the continued ability to maintain an effective system of internal control over financial reporting; changes in tax exposure; the ability to use U.S. net operating loss carryforwards; potential litigation and other legal or regulatory proceedings; future goodwill impairment or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth under Item 1A on Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q and 8-K and Proxy Statements on Schedule 14A.

Non-GAAP Reconciliations:

This press release includes a presentation of adjusted EBITDA and adjusted Franchise revenue, which are non-GAAP measures. The non-GAAP measures are financial measures that do not reflect United States Generally Accepted Accounting Principles (GAAP). We believe our presentation of the non-GAAP measures provides meaningful insight into our ongoing operating performance and a supplemental perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors' analyses and comparisons of our current and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information that research analysts frequently use to analyze financial performance.

Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine the items to consider as "items impacting comparability" based on how management views our business, makes financial, operating and planning decisions and evaluates the Company's ongoing performance.

The following items have been excluded from our non-GAAP adjusted EBITDA results: discontinued operations, one-time professional fees and legal settlements, severance expense, excess inventory impairment charges, the benefit from lease liability decreases in excess of previously impaired right of use asset, lease termination fees and asset retirement obligation costs.

We present adjusted revenue to provide a meaningful Franchise adjusted EBITDA margin, which removes non-margin revenue from total revenue to arrive at an adjusted margin. Margin is a common metric used by investors, however, the majority of our revenue is offset by equal expense, so it does not contribute to our margin. We remove the non-margin revenue from this metric in order to show a meaningful margin rate.

The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures, but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations as they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with our financial statements prepared in accordance with U.S. GAAP.

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