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    SEC Form 10-Q filed by Pegasystems Inc.

    7/24/24 4:11:14 PM ET
    $PEGA
    EDP Services
    Technology
    Get the next $PEGA alert in real time by email
    pega-20240630
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    UNITED STATES
    SECURITIES AND EXCHANGE COMMISSION
    Washington, D.C. 20549
    ____________________________
    FORM 10-Q
    _____________________________________
    ☒Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
    For the quarterly period ended June 30, 2024
    OR
    ☐Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

    Commission File Number: 1-11859 
    ____________________________
    PEGASYSTEMS INC.
    (Exact name of Registrant as specified in its charter) 
    ____________________________
    Massachusetts04-2787865
    (State or other jurisdiction of incorporation or organization)(IRS Employer Identification No.)
    One Main Street, Cambridge, MA 02142
    (Address of principal executive offices, including zip code)
    (617) 374-9600
    (Registrant’s telephone number, including area code)
    ____________________________
    Securities registered pursuant to Section 12(b) of the Act:
    Title of each classTrading symbol(s)Name of each exchange on which registered
    Common Stock, $.01 par value per sharePEGANASDAQ Global Select Market
    Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
    Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes x No ¨            
    Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
    Large accelerated filer
    x
    Accelerated filer
    ☐Non-accelerated filer☐Smaller reporting company☐Emerging growth company☐
    If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
    Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
    There were 85,409,645 shares of the Registrant’s common stock, $0.01 par value per share, outstanding on July 17, 2024.


    Table of Contents

    PEGASYSTEMS INC.

    QUARTERLY REPORT ON FORM 10-Q

    TABLE OF CONTENTS
    Page
    PART I - FINANCIAL INFORMATION
    Item 1. Financial Statements
    Unaudited Condensed Consolidated Balance Sheets as of June 30, 2024 and December 31, 2023
    3
    Unaudited Condensed Consolidated Statements of Operations for the three and six months ended June 30, 2024 and 2023
    4
    Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss) for the three and six months ended June 30, 2024 and 2023
    5
    Unaudited Condensed Consolidated Statements of Stockholders’ Equity for the six months ended June 30, 2024 and 2023
    6
    Unaudited Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2024 and 2023
    7
    Notes to Unaudited Condensed Consolidated Financial Statements
    8
    Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
    21
    Item 3. Quantitative and Qualitative Disclosures About Market Risk
    29
    Item 4. Controls and Procedures
    29
    PART II - OTHER INFORMATION
    Item 1. Legal Proceedings
    30
    Item 1A. Risk Factors
    30
    Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
    30
    Item 5. Other Information
    30
    Item 6. Exhibits
    30
    Signature
    31

    2

    Table of Contents
    PART I - FINANCIAL INFORMATION
    ITEM 1.     FINANCIAL STATEMENTS
    PEGASYSTEMS INC.
    UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
    (in thousands)
    June 30, 2024December 31, 2023
    Assets
    Current assets:
    Cash and cash equivalents$258,257 $229,902 
    Marketable securities406,819 193,436 
    Total cash, cash equivalents, and marketable securities665,076 423,338 
    Accounts receivable, net
    165,723 300,173 
    Unbilled receivables, net
    164,533 237,379 
    Other current assets76,323 68,137 
    Total current assets1,071,655 1,029,027 
    Long-term unbilled receivables, net
    81,218 85,402 
    Goodwill81,410 81,611 
    Other long-term assets302,249 314,696 
    Total assets$1,536,532 $1,510,736 
    Liabilities and stockholders’ equity
    Current liabilities:
    Accounts payable$16,682 $11,290 
    Accrued expenses44,875 39,941 
    Accrued compensation and related expenses81,110 126,640 
    Deferred revenue352,618 377,845 
    Convertible senior notes, net500,604 — 
    Other current liabilities20,677 21,343 
    Total current liabilities1,016,566 577,059 
    Long-term convertible senior notes, net
    — 499,368 
    Long-term operating lease liabilities
    70,202 66,901 
    Other long-term liabilities14,362 13,570 
    Total liabilities1,101,130 1,156,898 
    Commitments and contingencies (Note 15)
    Stockholders’ equity:
    Preferred stock, 1,000 shares authorized; none issued
    — — 
    Common stock, 200,000 shares authorized; 85,369 and 83,840 shares issued and outstanding at
    June 30, 2024 and December 31, 2023, respectively
    854 838 
    Additional paid-in capital473,030 379,584 
    (Accumulated deficit)(14,216)(8,705)
    Accumulated other comprehensive (loss)(24,266)(17,879)
    Total stockholders’ equity435,402 353,838 
    Total liabilities and stockholders’ equity$1,536,532 $1,510,736 

    See notes to unaudited condensed consolidated financial statements.
    3


    PEGASYSTEMS INC.
    UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
    (in thousands, except per share amounts)
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Revenue
    Subscription services$214,430 $197,105 $426,333 $384,614 
    Subscription license84,647 41,197 147,985 125,724 
    Consulting52,040 58,387 106,087 111,420 
    Perpetual license36 1,579 895 1,982 
    Total revenue351,153 298,268 681,300 623,740 
    Cost of revenue
    Subscription services36,238 36,783 72,062 73,647 
    Subscription license477 623 1,120 1,342 
    Consulting60,231 58,710 118,413 119,058 
    Perpetual license— 24 9 27 
    Total cost of revenue96,946 96,140 191,604 194,074 
    Gross profit254,207 202,128 489,696 429,666 
    Operating expenses
    Selling and marketing139,761 143,858 267,456 293,655 
    Research and development75,425 73,931 147,538 149,307 
    General and administrative25,420 23,462 48,947 46,572 
    Litigation settlement, net of recoveries
    — — 32,403 — 
    Restructuring635 2,167 798 3,628 
    Total operating expenses241,241 243,418 497,142 493,162 
    Income (loss) from operations12,966 (41,290)(7,446)(63,496)
    Foreign currency transaction gain (loss)437 (3,290)(2,825)(5,965)
    Interest income6,785 1,814 12,066 3,299 
    Interest expense(1,656)(1,778)(3,408)(3,696)
    (Loss) income on capped call transactions(3,277)(1,361)22 1,845 
    Other income, net— 5,702 1,684 12,285 
    Income (loss) before provision for income taxes15,255 (40,203)93 (55,728)
    Provision for income taxes8,642 6,601 5,604 11,850 
    Net income (loss)$6,613 $(46,804)$(5,511)$(67,578)
    Earnings (loss) per share
    Basic$0.08 $(0.56)$(0.07)$(0.82)
    Diluted$0.07 $(0.56)$(0.07)$(0.82)
    Weighted-average number of common shares outstanding
    Basic85,157 83,039 84,712 82,823 
    Diluted88,500 83,039 84,712 82,823 

    See notes to unaudited condensed consolidated financial statements.
    4


    PEGASYSTEMS INC.
    UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
    (in thousands)
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Net income (loss)$6,613 $(46,804)$(5,511)$(67,578)
    Other comprehensive (loss) income, net of tax
    Unrealized (loss) on available-for-sale securities(72)(195)(818)(241)
    Foreign currency translation adjustments(2,142)361 (5,569)1,950 
    Total other comprehensive (loss) income, net of tax(2,214)166 (6,387)1,709 
    Comprehensive income (loss)$4,399 $(46,638)$(11,898)$(65,869)

    See notes to unaudited condensed consolidated financial statements.
    5


    PEGASYSTEMS INC.
    UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
    (in thousands, except per share amounts)
    Common StockAdditional paid-in capital(Accumulated deficit)Accumulated other comprehensive (loss)Total stockholders’ equity
    Number
    of shares
    Amount
    December 31, 202282,436 $824 $229,602 $(76,513)$(23,070)$130,843 
    Issuance of common stock for stock compensation plans452 4 668 — — 672 
    Issuance of common stock under the employee stock purchase plan52 1 2,142 — — 2,143 
    Stock-based compensation— — 42,557 — — 42,557 
    Cash dividends declared ($0.03 per share)
    — — (2,488)— — (2,488)
    Other comprehensive income— — — — 1,543 1,543 
    Net (loss)— — — (20,774)— (20,774)
    March 31, 202382,940 $829 $272,481 $(97,287)$(21,527)$154,496 
    Issuance of common stock for stock compensation plans225 2 1,824 — — 1,826 
    Issuance of common stock under the employee stock purchase plan47 1 1,980 — — 1,981 
    Stock-based compensation— — 36,227 — — 36,227 
    Cash dividends declared ($0.03 per share)
    — — (2,496)— — (2,496)
    Other comprehensive income— — — — 166 166 
    Net (loss)— — — (46,804)— (46,804)
    June 30, 202383,212 $832 $310,016 $(144,091)$(21,361)$145,396 
    December 31, 202383,840 $838 $379,584 $(8,705)$(17,879)$353,838 
    Issuance of common stock for stock compensation plans1,139 12 18,644 — — 18,656 
    Issuance of common stock under the employee stock purchase plan32 — 1,758 — — 1,758 
    Stock-based compensation— — 34,781 — — 34,781 
    Cash dividends declared ($0.03 per share)
    — — (2,550)— — (2,550)
    Other comprehensive (loss)— — — — (4,173)(4,173)
    Net (loss)— — — (12,124)— (12,124)
    March 31, 202485,011 $850 $432,217 $(20,829)$(22,052)$390,186 
    Issuance of common stock for stock compensation plans326 4 5,481 — — 5,485 
    Issuance of common stock under the employee stock purchase plan32 — 1,669 — — 1,669 
    Stock-based compensation— — 36,224 — — 36,224 
    Cash dividends declared ($0.03 per share)
    — — (2,561)— — (2,561)
    Other comprehensive (loss)— — — — (2,214)(2,214)
    Net income— — — 6,613 — 6,613 
    June 30, 202485,369 $854 $473,030 $(14,216)$(24,266)$435,402 

    See notes to unaudited condensed consolidated financial statements.
    6


    PEGASYSTEMS INC.
    UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
    (in thousands)
    Six Months Ended
    June 30,
    20242023
    Operating activities
    Net (loss)$(5,511)$(67,578)
    Adjustments to reconcile net (loss) to cash provided by operating activities
    Stock-based compensation71,005 78,784 
    Amortization of deferred commissions32,276 29,027 
    Amortization of intangible assets and depreciation8,812 9,553 
    Lease expense7,844 8,186 
    Foreign currency transaction loss2,825 5,965 
    (Gain) on capped call transactions(22)(1,845)
    Deferred income taxes232 (136)
    (Gain) on investments(1,628)(4,430)
    (Gain) on repurchases of convertible senior notes— (7,855)
    Other non-cash(5,056)2,122 
    Change in operating assets and liabilities, net109,466 61,959 
    Cash provided by operating activities220,243 113,752 
    Investing activities
    Purchases of investments(291,810)(69,662)
    Proceeds from maturities and called investments83,967 88,849 
    Sales of investments— 10,725 
    Investment in property and equipment(1,857)(13,933)
    Cash (used in) provided by investing activities(209,700)15,979 
    Financing activities
    Repurchases of convertible senior notes— (88,989)
    Dividend payments to stockholders(5,065)(4,962)
    Proceeds from employee stock plans29,928 8,044 
    Common stock repurchases for tax withholdings for net settlement of equity awards(2,360)(1,422)
    Other— 341 
    Cash provided by (used in) financing activities22,503 (86,988)
    Effect of exchange rate changes on cash, cash equivalents, and restricted cash(2,842)1,010 
    Net increase in cash, cash equivalents, and restricted cash30,204 43,753 
    Cash, cash equivalents, and restricted cash, beginning of period232,827 145,054 
    Cash, cash equivalents, and restricted cash, end of period$263,031 $188,807 
    Cash and cash equivalents$258,257 $186,874 
    Restricted cash included in other current assets768 — 
    Restricted cash included in other long-term assets4,006 1,933 
    Total cash, cash equivalents, and restricted cash$263,031 $188,807 

    See notes to unaudited condensed consolidated financial statements.
    7

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

    NOTE 1. BASIS OF PRESENTATION
    Pegasystems Inc. (together with its subsidiaries, “the Company”) has prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all the information required by accounting principles generally accepted in the United States of America (“U.S.”) for complete financial statements and should be read in conjunction with the Company’s audited financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2023.
    In the opinion of management, the Company has prepared the accompanying unaudited condensed consolidated financial statements on the same basis as its audited financial statements, and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented.
    All intercompany transactions and balances were eliminated in consolidation. The operating results for the interim periods presented do not necessarily indicate the expected results for 2024.
    NOTE 2. MARKETABLE SECURITIES
    June 30, 2024December 31, 2023
    (in thousands)Amortized CostUnrealized GainsUnrealized LossesFair ValueAmortized CostUnrealized GainsUnrealized LossesFair Value
    Government debt$12,942 $— $(17)$12,925 $11,471 $33 $(1)$11,503 
    Corporate debt394,521 1 (628)393,894 181,960 200 (227)181,933 
    $407,463 $1 $(645)$406,819 $193,431 $233 $(228)$193,436 
    As of June 30, 2024, marketable securities’ maturities ranged from July 2024 to January 2026, with a weighted-average remaining maturity of 0.4 years.
    NOTE 3. RECEIVABLES, CONTRACT ASSETS, AND DEFERRED REVENUE
    Receivables
    (in thousands)
    June 30, 2024December 31, 2023
    Accounts receivable, net$165,723 $300,173 
    Unbilled receivables, net164,533 237,379 
    Long-term unbilled receivables, net
    81,218 85,402 
    $411,474 $622,954 
    Unbilled receivables
    Unbilled receivables are client-committed amounts for which revenue recognition precedes billing. Billing is solely subject to the passage of time.
    Unbilled receivables by expected collection date:
    (Dollars in thousands)
    June 30, 2024
    1 year or less$164,533 67 %
    1-2 years58,353 24 %
    2-5 years22,865 9 %
    $245,751 100 %
    Unbilled receivables by contract effective date:
    (Dollars in thousands)
    June 30, 2024
    2024$58,562 24 %
    2023130,140 53 %
    202229,241 12 %
    202122,830 9 %
    2020 and prior4,978 2 %
    $245,751 100 %
    8

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Contract assets
    Contract assets are client-committed amounts for which revenue recognized exceeds the amount billed to the client, and billing is subject to conditions other than the passage of time, such as the completion of a related performance obligation.
    (in thousands)
    June 30, 2024December 31, 2023
    Contract assets
    $15,374 $16,238 
    Long-term contract assets
    19,997 20,635 
    $35,371 $36,873 

    Deferred revenue
    Deferred revenue consists of billings made and payments received in advance of revenue recognition.
    (in thousands)
    June 30, 2024December 31, 2023
    Deferred revenue$352,618 $377,845 
    Long-term deferred revenue
    2,443 2,478 
    $355,061 $380,323 
    The decrease in deferred revenue in the six months ended June 30, 2024, was primarily due to $272.7 million of revenue recognized that was in deferred revenue as of December 31, 2023.
    NOTE 4. DEFERRED COMMISSIONS
    (in thousands)
    June 30, 2024December 31, 2023
    Deferred commissions
    $100,490 $114,119 
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Amortization of deferred commissions (1)
    $14,994 $14,750 $32,276 $29,027 
    (1) Included in selling and marketing.
    NOTE 5. GOODWILL AND OTHER INTANGIBLES
    Goodwill
    Six Months Ended
    June 30,
    (in thousands)
    20242023
    January 1,$81,611 $81,399 
    Currency translation adjustments(201)194 
    June 30,$81,410 $81,593 
    Intangibles
    Intangible assets are recorded at cost and amortized using the straight-line method over their estimated useful lives.
    June 30, 2024
    (in thousands)Useful LivesCostAccumulated Amortization
    Net Book Value
    Client-related
    4-10 years
    $63,112 $(60,714)$2,398 
    Technology
    2-10 years
    68,005 (65,198)2,807 
    Other
    1-5 years
    5,361 (5,361)— 
    $136,478 $(131,273)$5,205 
    December 31, 2023
    (in thousands)Useful LivesCostAccumulated Amortization
    Net Book Value
    Client-related
    4-10 years
    $63,117 $(60,035)$3,082 
    Technology
    2-10 years
    68,138 (64,218)3,920 
    Other
    1-5 years
    5,361 (5,361)— 
    $136,616 $(129,614)$7,002 
    9

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Future estimated amortization of intangible assets:
    (in thousands)
    June 30, 2024
    Remainder of 2024$1,399 
    20252,605 
    2026874 
    2027327 
    $5,205 
    Amortization of intangible assets:
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Cost of revenue
    $447 $621 $1,068 $1,327 
    Selling and marketing
    342 342 685 685 
    $789 $963 $1,753 $2,012 

    NOTE 6. OTHER ASSETS AND LIABILITIES
    Other current assets
    (in thousands)June 30, 2024December 31, 2023
    Income tax receivables$16,060 $4,804 
    Contract assets15,374 16,238 
    Insurance receivable— 1,954 
    Indirect tax receivable2,702 1,924 
    Capped call transactions915 — 
    Restricted cash768 — 
    Other40,504 43,217 
    $76,323 $68,137 
    Other long-term assets
    (in thousands)June 30, 2024December 31, 2023
    Deferred commissions$100,490 $114,119 
    Right of use assets68,293 64,198 
    Property and equipment42,190 47,279 
    Venture investments21,047 19,450 
    Contract assets19,997 20,635 
    Intangible assets5,205 7,002 
    Capped call transactions— 893 
    Deferred income taxes3,666 3,678 
    Restricted cash4,006 2,925 
    Other37,355 34,517 
    $302,249 $314,696 
    10

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Accrued expenses
    (in thousands)June 30, 2024December 31, 2023
    Cloud hosting$15,152 $1,358 
    Outside professional services9,539 10,419 
    Marketing and sales program7,081 2,557 
    Income and other taxes3,422 15,428 
    Employee related4,966 4,486 
    Other4,715 5,693 
    $44,875 $39,941 
    Other current liabilities
    (in thousands)June 30, 2024December 31, 2023
    Operating lease liabilities$15,254 $15,000 
    Dividends payable2,561 2,515 
    Other2,862 3,828 
    $20,677 $21,343 
    Other long-term liabilities
    (in thousands)June 30, 2024December 31, 2023
    Deferred revenue$2,443 $2,478 
    Income taxes payable858 859 
    Other11,061 10,233 
    $14,362 $13,570 
    NOTE 7. LEASES
    Expense
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Fixed lease costs$5,271 $4,495 $9,533 $10,261 
    Short-term lease costs410 696 953 1,477 
    Variable lease costs1,763 2,186 3,372 4,160 
    $7,444 $7,377 $13,858 $15,898 
    Right of use assets and lease liabilities
    (in thousands)June 30, 2024December 31, 2023
    Right of use assets
    $68,293 $64,198 
    Operating lease liabilities
    $15,254 $15,000 
    Long-term operating lease liabilities$70,202 $66,901 
    Weighted-average remaining lease term and discount rate for the Company’s leases were:
    June 30, 2024December 31, 2023
    Weighted-average remaining lease term6.4 years6.8 years
    Weighted-average discount rate (1)
    4.6 %4.0 %
    (1) The rates implicit in the Company’s leases are not readily determinable. Therefore, the Company uses its incremental borrowing rate as the discount rate when measuring operating lease liabilities. The incremental borrowing rate represents an estimate of the interest rate the Company would incur to borrow an amount equal to the lease payments on a collateralized basis over the lease term in a similar economic environment.
    11

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Maturities of lease liabilities:
    (in thousands)June 30, 2024
    Remainder of 2024$7,954 
    202518,784 
    202614,384 
    202713,387 
    202812,813 
    202910,099 
    Thereafter21,650 
    Total lease payments99,071 
    Less: imputed interest (1)
    (13,615)
    $85,456 
    (1) Lease liabilities are measured at the present value of the remaining lease payments using a discount rate determined at lease commencement unless the discount rate is updated due to a lease reassessment event.
    Cash flow information
    Six Months Ended
    June 30,
    (in thousands)20242023
    Cash paid for operating leases, net of tenant improvement allowances$9,493 $10,540 
    Right of use assets recognized for new leases and amendments (non-cash)$12,290 $1,465 
    NOTE 8. DEBT
    Convertible senior notes and capped calls
    Convertible senior notes
    In February 2020, the Company issued Convertible Senior Notes (the "Notes") with an aggregate principal of $600 million, due March 1, 2025, in a private placement. No principal payments are due before maturity. The Notes accrue interest at an annual rate of 0.75%, payable semi-annually in arrears on March 1 and September 1, beginning September 1, 2020. In the three and six months ended June 30, 2023, the Company recognized gains of $5.1 million and $7.9 million, respectively, in other income, net from repurchases of Notes representing $64.7 million and $97.7 million, respectively, in aggregate principal amount.
    Conversion rights
    The conversion rate is 7.4045 shares of common stock per $1,000 principal amount of the Notes, representing an initial conversion price of $135.05 per share of common stock. The conversion rate will be adjusted upon certain events, including spin-offs, tender offers, exchange offers, and certain stockholder distributions. The Company will settle conversions by paying or delivering cash, shares of its common stock, or a combination of cash and shares of its common stock, at the Company’s election, based on the applicable conversion rate.
    Beginning on September 1, 2024, noteholders may convert their Notes at any time at their election.
    Before September 1, 2024, noteholders may convert their Notes in the following circumstances:
    •During any calendar quarter beginning after June 30, 2020 (and only during such calendar quarter), if the last reported sale price per share of the Company’s common stock exceeds 130% of the conversion price for each of at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter.
    •During the five consecutive business days immediately after any five consecutive trading day period (the “Measurement Period”), if the trading price per $1,000 principal amount of Notes for each trading day of the Measurement Period was less than 98% of the product of the last reported sale price per share of common stock on such trading day and the conversion rate on such trading day.
    •Upon certain corporate events or distributions or if the Company calls any Notes for redemption, noteholders may convert before the close of business on the business day immediately before the related redemption date (or, if the Company fails to pay the redemption price in full on the redemption date until the Company pays the redemption price).
    As of June 30, 2024, the Notes were not eligible for conversion.
    12

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Repurchase rights
    On or after March 1, 2023 and on or before the 40th scheduled trading day immediately before the maturity date, the Company may redeem for cash all or part of the Notes at a repurchase price equal to 100% of the principal amount, plus accrued and unpaid interest, if the last reported sale price of the Company’s common stock exceeded 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides a redemption notice.
    If certain corporate events that constitute a “Fundamental Change” occur, each noteholder will have the right to require the Company to repurchase for cash all of such noteholder’s Notes, or any portion of the principal thereof that is equal to $1,000 or a multiple of $1,000, at a repurchase price equal to 100% of the principal amount thereof, plus accrued and unpaid interest. A Fundamental Change relates to mergers, changes in control of the Company, liquidation/dissolution of the Company, or the delisting of the Company’s common stock.
    Carrying value of the Notes:
    (in thousands)June 30, 2024December 31, 2023
    Principal$502,270 $502,270 
    Unamortized issuance costs(1,666)(2,902)
    Convertible senior notes, net$500,604 $499,368 

    Interest expense related to the Notes:
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Contractual interest expense (0.75% coupon)
    $942 $997 $1,884 $2,122 
    Amortization of issuance costs
    619 647 1,236 1,375 
    $1,561 $1,644 $3,120 $3,497 
    The average interest rate on the Notes in the six months ended June 30, 2024 and 2023 was 1.2%.
    Future payments:
    June 30, 2024
    (in thousands)PrincipalInterestTotal
    Remainder of 2024$— $1,883 $1,883 
    2025502,270 1,884 504,154 
    $502,270 $3,767 $506,037 
    Capped call transactions
    In February 2020, the Company entered into privately negotiated capped call transactions (the “Capped Call Transactions”) with certain financial institutions. The Capped Call Transactions initially covered approximately 4.4 million shares (representing the number of shares for which the Notes were initially convertible) of the Company’s common stock. In the three and six months ended June 30, 2023, Capped Call Transactions covering approximately 0.5 million and 0.7 million shares, respectively, were settled for proceeds of $0.1 million and $0.3 million, respectively. As of June 30, 2024, Capped Call Transactions covering approximately 3.7 million shares were outstanding.
    The Capped Call Transactions are expected to reduce common stock dilution and/or offset any potential cash payments the Company must make, other than for principal and interest, upon conversion of the Notes, with such reduction and/or offset subject to a cap of $196.44. The cap price of the Capped Call Transactions is subject to adjustment upon specified extraordinary events affecting the Company, including mergers and tender offers.
    The Capped Call Transactions are accounted for as derivative instruments and do not qualify for the Company’s own equity scope exception in ASC 815 since, in some cases of early settlement, the settlement value calculated following the governing documents may not represent a fair value measurement. The Capped Call Transactions are remeasured to fair value each reporting period, resulting in a non-operating gain or loss.
    13

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Change in capped call transactions:
    Six Months Ended
    June 30,
    (in thousands)20242023
    January 1,$893 $2,582 
    Settlements— (341)
    Fair value adjustment22 1,845 
    June 30,$915 $4,086 
    Credit facility
    In November 2019, and as since amended, the Company entered into a five-year $100 million senior secured revolving credit agreement (the “Credit Facility”) with PNC Bank, National Association. The Company may use borrowings for general corporate purposes and to finance working capital needs. Subject to specific conditions and the agreement of the financial institutions lending the additional amount, the aggregate commitment may be increased to $200 million. The commitments expire on November 4, 2024, and any outstanding loans will be payable on such date. On April 23, 2024, the Credit Facility was amended to extend the expiration date to February 4, 2025. The Credit Facility, as amended, contains customary covenants, including, but not limited to, those relating to additional indebtedness, liens, asset divestitures, and affiliate transactions. Beginning with the fiscal quarter ended March 31, 2024, the Company must maintain a maximum net consolidated leverage ratio of 3.5 to 1.0 (with a step-up for certain acquisitions) and a minimum consolidated interest coverage ratio of 3.5 to 1.
    As of June 30, 2024 and December 31, 2023, the Company had $27.3 million in outstanding letters of credit under the Credit Facility, reducing available borrowing capacity, but no outstanding cash borrowings.
    NOTE 9. RESTRUCTURING
    The Company has undertaken the following restructuring activities as it optimizes its go-to-market strategy and reassesses its office space needs:
    (in thousands)Three months endedExpense
    Office space reduction March 31, 2023$1,241 
    Employee severance and related benefitsJune 30, 2023$1,581 
    Employee severance and related benefits and office space reduction
    September 30, 2023$17,236 
    Office space reductionDecember 31, 2023$1,497 
    Office space reductionJune 30, 2024$1,257 
    Accrued employee severance and related benefits:
    Change for all restructuring actions:
    Six Months Ended
    June 30,
    (in thousands)20242023
    January 1,$8,095 $18,573 
    Costs incurred(238)2,387 
    Cash disbursements(3,852)(17,521)
    Currency translation adjustments(169)185 
    June 30,$3,836 $3,624 
    Note: Accrued employee severance and related benefits is included in accrued compensation and related expenses.
    NOTE 10. FAIR VALUE MEASUREMENTS
    Assets and liabilities measured at fair value on a recurring basis
    The Company records its cash equivalents, marketable securities, Capped Call Transactions, and venture investments at fair value on a recurring basis. Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants based on assumptions that market participants would use in pricing an asset or liability.
    As a basis for classifying the fair value measurements, a three-tier fair value hierarchy, which classifies the fair value measurements based on the inputs used in measuring fair value, was established as follows:
    •Level 1 - observable inputs, such as quoted prices in active markets for identical assets or liabilities;
    •Level 2 - significant other inputs that are observable either directly or indirectly; and
    14

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    •Level 3 - significant unobservable inputs with little or no market data, which require the Company to develop its own assumptions.
    This hierarchy requires the Company to use observable market data when available and minimize unobservable inputs when determining fair value.
    The fair value of the Capped Call Transactions at the end of each reporting period is determined using a Black-Scholes option-pricing model. The valuation model uses various market-based inputs, including stock price, remaining contractual term, expected volatility, risk-free interest rate, and expected dividend yield. The Company applies judgment when determining expected volatility. The Company considers the underlying equity security’s historical and implied volatility levels. The Company’s venture investments are recorded at fair value based on multiple valuation methods, including observable public companies and transaction prices and unobservable inputs, including the volatility, rights, and obligations of the securities the Company holds.
    Assets and liabilities measured at fair value on a recurring basis:
    June 30, 2024December 31, 2023
    (in thousands)Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
    Cash equivalents$18,345 $— $— $18,345 $54,357 $— $— $54,357 
    Marketable securities $— $406,819 $— $406,819 $— $193,436 $— $193,436 
    Capped Call Transactions
    $— $915 $— $915 $— $893 $— $893 
    Venture investments (1)
    $— $— $21,047 $21,047 $— $— $19,450 $19,450 
    (1) Investments in privately-held companies
    Changes in venture investments:
    Six Months Ended
    June 30,
    (in thousands)20242023
    January 1,$19,450 $13,069 
    New investments350 400 
    Sales of investments— (2,773)
    Changes in foreign exchange rates(19)119 
    Changes in fair value:
    included in other income, net
    1,628 4,475 
    included in other comprehensive income (loss)
    (362)(1,908)
    June 30,$21,047 $13,382 
    The carrying value of certain financial instruments, including receivables and accounts payable, approximates fair value due to their short maturities.
    Fair value of the Convertible Senior Notes
    The fair value of the Notes outstanding (including the embedded conversion feature) was $485.3 million as of June 30, 2024, and $466.5 million as of December 31, 2023.
    The fair value was determined based on the Notes’ quoted price in an over-the-counter market on the last trading day of the reporting period and classified within Level 2 in the fair value hierarchy.
    NOTE 11. REVENUE
    Geographic revenue
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (Dollars in thousands)
    2024202320242023
    U.S.$189,214 54 %$150,385 50 %$370,197 55 %$334,904 54 %
    Other Americas21,314 6 %19,505 7 %43,100 6 %34,516 6 %
    United Kingdom (“U.K.”)38,628 11 %28,892 10 %70,745 10 %71,129 11 %
    Europe (excluding U.K.), Middle East, and Africa 53,360 15 %54,353 18 %115,207 17 %105,671 17 %
    Asia-Pacific48,637 14 %45,133 15 %82,051 12 %77,520 12 %
    $351,153 100 %$298,268 100 %$681,300 100 %$623,740 100 %
    15

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Revenue streams
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)
    2024202320242023
    Subscription license$84,647 $41,197 $147,985 $125,724 
    Perpetual license36 1,579 895 1,982 
    Revenue recognized at a point in time84,683 42,776 148,880 127,706 
    Maintenance80,344 82,042 161,345 161,672 
    Pega Cloud134,086 115,063 264,988 222,942 
    Consulting52,040 58,387 106,087 111,420 
    Revenue recognized over time266,470 255,492 532,420 496,034 
    Total revenue$351,153 $298,268 $681,300 $623,740 
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Pega Cloud$134,086 $115,063 $264,988 $222,942 
    Maintenance80,344 82,042 161,345 161,672 
    Subscription services214,430 197,105 426,333 384,614 
    Subscription license84,647 41,197 147,985 125,724 
    Subscription299,077 238,302 574,318 510,338 
    Consulting52,040 58,387 106,087 111,420 
    Perpetual license36 1,579 895 1,982 
    $351,153 $298,268 $681,300 $623,740 
    Remaining performance obligations ("Backlog")
    Expected future revenue from existing non-cancellable contracts:
    As of June 30, 2024:
    (Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
    Pega CloudMaintenance
    1 year or less
    $470,379 $209,655 $23,931 $2,696 $25,953 $732,614 52 %
    1-2 years
    301,070 63,266 10,078 — 2,469 376,883 27 %
    2-3 years
    152,839 30,032 2,884 — 2,473 188,228 13 %
    Greater than 3 years
    90,474 17,953 97 — — 108,524 8 %
    $1,014,762 $320,906 $36,990 $2,696 $30,895 $1,406,249 100 %
    As of June 30, 2023:
    (Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
    Pega CloudMaintenance
    1 year or less
    $397,183 $214,579 $35,616 $4,979 $37,355 $689,712 55 %
    1-2 years
    238,691 58,551 3,026 2,252 6,772 309,292 24 %
    2-3 years
    124,616 25,103 6,764 — 1,523 158,006 12 %
    Greater than 3 years
    101,494 7,592 — — — 109,086 9 %
    $861,984 $305,825 $45,406 $7,231 $45,650 $1,266,096 100 %
    16

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    NOTE 12. STOCK-BASED COMPENSATION
    Expense
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands)2024202320242023
    Cost of revenue
    $7,092 $7,174 $13,664 $16,087 
    Selling and marketing
    13,564 15,349 27,452 33,009 
    Research and development
    7,825 7,851 15,471 16,911 
    General and administrative
    7,743 5,853 14,418 12,777 
    $36,224 $36,227 $71,005 $78,784 
    Income tax benefit
    $(554)$(581)$(865)$(1,253)
    As of June 30, 2024, the Company had $149.7 million of unrecognized stock-based compensation expense, net of estimated forfeitures, which is expected to be recognized over a weighted-average period of 1.7 years.
    Grants
    Six Months Ended
    June 30, 2024
    (in thousands)
    Quantity
    Total Fair Value
    Restricted stock units (1)
    1,266 $78,071 
    Non-qualified stock options
    1,738 $44,874 
    Performance stock options (2)
    566 $13,921 
    (1) Includes units issued when employees elect to receive 50% of the employee’s target incentive compensation under the Company’s Corporate Incentive Compensation Plan (the “CICP”) in the form of RSUs instead of cash.
    (2) Performance stock options allow the holder to purchase a specified number of common stock shares at an exercise price equal to or greater than the shares' fair market value at the grant date. For the performance stock options granted in the six months ended June 30, 2024, 25% can vest on the first anniversary of the grant date, and 75% can vest on the second anniversary of the grant date, based on the achievement of specific performance conditions. The options expire ten years from the grant date.
    NOTE 13. INCOME TAXES
    Effective income tax rate
    Six Months Ended
    June 30,
    (Dollars in thousands)20242023
    Provision for income taxes$5,604 $11,850 
    Effective income tax rate*(21)%
    * not meaningful
    The Company’s effective income tax rate for the six months ended June 30, 2024, is impacted by the jurisdictional mix and timing of the actual compared to projected earnings (losses). It is also impacted by the valuation allowance on its deferred tax assets in the U.S. and U.K. and a near break-even pretax income resulting in a not meaningful high effective income tax rate.
    The Company recognizes deferred tax assets to the extent that it believes that these assets are more likely than not to be realized. A deferred tax valuation allowance requires significant judgment and uncertainties, including assumptions about future taxable income. Quarterly, the Company reassesses the need for a valuation allowance on its net deferred tax assets by weighting all available and objectively verifiable negative and positive evidence, including projected future reversals of existing taxable temporary differences, committed contractual backlog (“Backlog”), projected future taxable income, including the impact of enacted legislation, tax-planning strategies, and recent operating results.
    The Company intends to maintain a valuation allowance on its U.S. and U.K. net deferred tax assets until sufficient evidence exists to support their realization.
    17

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    NOTE 14. EARNINGS (LOSS) PER SHARE
    Basic earnings (loss) per share is calculated using the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per share is calculated using the weighted-average number of common shares outstanding during the period, plus the dilutive effect of outstanding stock options, RSUs, and convertible senior notes.
    Calculation of earnings (loss) per share:
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    (in thousands, except per share amounts)2024202320242023
    Net income (loss)$6,613 $(46,804)$(5,511)$(67,578)
    Weighted-average common shares outstanding85,157 83,039 84,712 82,823 
    Earnings (loss) per share, basic$0.08 $(0.56)$(0.07)$(0.82)
    Net income (loss)$6,613 $(46,804)$(5,511)$(67,578)
    Numerator for diluted EPS $6,613 $(46,804)$(5,511)$(67,578)
    Weighted-average effect of dilutive securities:
    Stock options2,164 — — — 
    RSUs1,179 — — — 
    Effect of dilutive securities3,343 — — — 
    Weighted-average common shares outstanding, assuming dilution (1) (2) (3)
    88,500 83,039 84,712 82,823 
    Earnings (loss) per share, diluted$0.07 $(0.56)$(0.07)$(0.82)
    Outstanding anti-dilutive stock options and RSUs (4)
    5 1,354 3,259 1,351 
    (1) All dilutive securities are excluded when their inclusion would be anti-dilutive.
    (2) The shares underlying the conversion options in the Company’s Notes are included using the if-converted method, if dilutive in the period. If the outstanding conversion options were fully exercised, the Company would issue approximately 3.7 million shares as of June 30, 2024.
    (3) The Company’s Capped Call Transactions represent the equivalent of approximately 3.7 million shares of the Company’s common stock (representing the number of shares for which the Notes are convertible) as of June 30, 2024. The Capped Call Transactions are expected to reduce common stock dilution and/or offset any potential cash payments the Company must make, other than for principal and interest, upon conversion of the Notes, with such reduction and/or offset subject to a cap of $196.44. The Capped Call Transactions are excluded from weighted-average common shares outstanding, assuming dilution, in all periods as their effect would be anti-dilutive.
    (4) Outstanding stock options and RSUs that were anti-dilutive under the treasury stock method in the period were excluded from the computation of diluted earnings (loss) per share. These awards may be dilutive in the future.
    NOTE 15. COMMITMENTS AND CONTINGENCIES
    Commitments
    See "Note 7. Leases" for additional information.
    Legal proceedings
    In addition to the matters below, the Company is or may become involved in a variety of claims, demands, suits, investigations, and proceedings that arise from time to time relating to matters incidental to the ordinary course of the Company’s business, including actions concerning contracts, intellectual property, employment, benefits, and securities matters. Regardless of the outcome, legal disputes can have a material effect on the Company because of defense and settlement costs, diversion of management resources, and other factors.
    In addition, as the Company is a party to ongoing litigation, it is at least reasonably possible that the Company’s estimates will change in the near term, and the effect may be material. The Company had no accrued losses for litigation for the below matters as of June 30, 2024 and December 31, 2023.
    18

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    Appian Corp. v. Pegasystems Inc. & Youyong Zou
    The Company is a defendant in litigation brought by Appian in the Circuit Court of Fairfax County, Virginia (the “Court”) titled Appian Corp. v. Pegasystems Inc. & Youyong Zou, No. 2020-07216 (Fairfax Cty. Ct.). On May 9, 2022, the jury rendered its verdict finding that the Company had misappropriated one or more of Appian’s trade secrets, that the Company had violated the Virginia Computer Crimes Act, and that the trade secret misappropriation was willful and malicious. The jury awarded damages of $2,036,860,045 for trade secret misappropriation and $1.00 for violating the Virginia Computer Crimes Act. On September 15, 2022, the circuit court of Fairfax County entered judgment of $2,060,479,287, consisting of the damages previously awarded by the jury plus attorneys’ fees and costs, and stating that the judgment is subject to post-judgment interest at a rate of 6.0% per annum, from the date of the jury verdict (May 9, 2022) as to the amount of the jury verdict and from September 15, 2022 as to the amount of the award of attorneys’ fees and costs. On September 15, 2022, the Company filed a notice of appeal from the judgment. On September 29, 2022, the circuit court of Fairfax County approved a $25,000,000 letter of credit obtained by the Company to secure the judgment and entered an order suspending the judgment during the pendency of the Company’s appeal. A panel of the Court of Appeals of Virginia heard oral arguments on November 15, 2023, and will issue a written opinion in the future. Although it is not possible to predict timing, the entirety of the appeals process could potentially take years to complete. The Company continues to believe that it did not misappropriate any alleged trade secrets and that its sales of the Company’s products at issue were not caused by, or the result of, any alleged misappropriation of trade secrets. The Company is unable to reasonably estimate possible damages because of, among other things, uncertainty as to the outcome of appellate proceedings and/or any potential new trial resulting from the appellate proceedings.
    City of Fort Lauderdale Police and Firefighters’ Retirement System, Individually and on Behalf of All Others Similarly Situated v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell
    On May 19, 2022, a lawsuit was filed against the Company, the Company’s chief executive officer, and the Company’s chief operating and financial officer in the United States District Court for the Eastern District of Virginia Alexandria Division, captioned City of Fort Lauderdale Police and Firefighters’ Retirement System, Individually and on Behalf of All Others Similarly Situated v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case 1:22-cv-00578-LMB-IDD). The complaint generally alleges, among other things, that the defendants violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and Rule 10b-5 promulgated thereunder and that the individual defendants violated Section 20(a) of the Exchange Act, in each case by allegedly making materially false and/or misleading statements, as well as allegedly failing to disclose material adverse facts about the Company’s business, operations, and prospects, which caused the Company’s securities to trade at artificially inflated prices. The complaint seeks unspecified damages on behalf of a class of purchasers of the Company’s securities between May 29, 2020 and May 9, 2022. The litigation has since been transferred to the United States District Court for the District of Massachusetts (Case 1:22-cv-11220-WGY), and lead plaintiff class representatives - Central Pennsylvania Teamsters Pension Fund - Defined Benefit Plan, Central Pennsylvania Teamsters Pension Fund - Retirement Income Plan 1987, and Construction Industry Laborers Pension Fund - have been appointed. On October 18, 2022, a consolidated amended complaint was filed that does not add any new parties or legal claims, is based upon the same general factual allegations as the original complaint, and now seeks unspecified damages on behalf of a class of purchasers of the Company’s securities between June 16, 2020 and May 9, 2022. The Company moved to dismiss the consolidated amended complaint on December 19, 2022. The hearing on the Company’s motion to dismiss took place on May 17, 2023. After hearing argument from both sides, the Court denied the Company’s motion from the bench and stated that a written opinion would follow. On June 30, 2023, the Company filed its Answer to the complaint. On July 24, 2023, the Court issued its written opinion denying the motion to dismiss as to the Company and Defendant Trefler but granting the motion without prejudice as to Mr. Stillwell.
    On March 4, 2024, the parties agreed in principle to a proposed settlement of the litigation for an aggregate sum of $35 million. On April 23, 2024, the parties executed a stipulation of settlement. On April 23, 2024, the plaintiffs filed a motion seeking preliminary approval of the settlement. On May 15, 2024, the Court granted plaintiffs’ motion for preliminary approval of the settlement and scheduled a settlement hearing for September 19, 2024. The deadline for the proposed class of shareholders to object to the proposed settlement is August 29, 2024. In May 2024, the Company paid $32.4 million and the Company’s insurance carriers paid $2.6 million pending final approval of the settlement. It is possible that actual future losses related to the litigation could exceed the settlement amount if and to the extent that the court does not approve the proposed settlement.
    19

    PEGASYSTEMS INC.
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



    In re Pegasystems Inc., Derivative Litigation
    On November 21, 2022, a lawsuit was filed against the members of the Company’s board of directors, the Company’s chief operating and financial officer and the Company in the United States District Court for the District of Massachusetts, captioned Mary Larkin, derivatively on behalf of nominal defendant Pegasystems Inc. v. Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Alan Trefler, Larry Weber, and Kenneth Stillwell, defendants, and Pegasystems Inc., nominal defendant (Case 1:22-cv-11985). The complaint generally alleges the defendants sold shares of the Company while in possession of material nonpublic information relating to (i) the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and (ii) alleged misconduct by Company employees alleged in that litigation. On April 28, 2023, a lawsuit was filed in the United States District Court for the District of Massachusetts by Dag Sagfors, derivatively on behalf of nominal defendant Pegasystems Inc., asserting breach of fiduciary duty and related claims relating to the Virginia Appian litigation against the same defendants as the Larkin lawsuit. On May 17, 2023, the Larkin and Sagfors cases were consolidated and a joint motion to stay the consolidated case is pending before the Court. The Company also has received confidential demand letters raising substantially the same allegations set forth in the foregoing derivative complaints. On April 12, 2023, the Company’s board of directors (other than Mr. Trefler, who recused himself), formed a committee consisting solely of independent directors, to review, analyze, and investigate the matters raised in the demands and to determine in good faith what actions (if any) are reasonably believed to be appropriate under similar circumstances and reasonably believed to be in the best interests of the Company in response to the demand letters. On June 28, 2024, a lawsuit was filed against members of the Company’s board of directors, certain employees of the Company and the Company in the Business Litigation Section of the Superior Court in Suffolk County, Massachusetts, captioned John Dwyer and Ray Gerber, Plaintiffs, v. Alan Trefler, Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Larry Weber, Leon Trefler, Don Schuerman, Kerim Akgonul, and Benjamin Baril, Defendants, Pegasystems Inc., Nominal Defendant (Case 2484CV01734). The complaint generally alleges the defendants breached their fiduciary duties in connection with alleged misconduct by Company employees alleged in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and alleges damages from the approximately $2 billion verdict in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, the recent class action settlement, and litigation costs from various proceedings. On July 17, 2024, the parties filed a stipulation with the court in which they agreed to extend defendants’ time to respond to the operative complaint to 45 days following a decision from the Virginia Court of Appeals. The Company is unable to reasonably estimate possible damages or a range of possible damages in these matters given the stage of the lawsuits and there being no specified quantum of damages sought in the complaints.
    SEC Inquiry
    Beginning in March 2023, the U.S. Securities and Exchange Commission (“SEC”) has requested certain information relating to, among other things, the accounting treatment of the Company’s above-described litigation with Appian Corporation. The Company is fully cooperating with the SEC’s requests.
    20


    ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
    FORWARD-LOOKING STATEMENTS
    This Quarterly Report on Form 10-Q (“Quarterly Report”) contains or incorporates forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.
    Words such as expects, anticipates, intends, plans, believes, will, could, should, estimates, may, targets, strategies, intends to, projects, forecasts, guidance, likely, and usually or variations of such words and other similar expressions identify forward-looking statements. These statements represent our views only as of the date the statement was made and are based on current expectations and assumptions.
    Forward-looking statements deal with future events and are subject to risks and uncertainties that are difficult to predict, including, but not limited to:
    •our future financial performance and business plans;
    •the adequacy of our liquidity and capital resources;
    •the continued payment of our quarterly dividends;
    •the timing of revenue recognition;
    •variation in demand for our products and services, including among clients in the public sector;
    •reliance on key personnel;
    •reliance on third-party service providers, including hosting providers;
    •compliance with our debt obligations and covenants;
    •the potential impact of our convertible senior notes and Capped Call Transactions;
    •foreign currency exchange rates;
    •potential legal and financial liabilities, as well as damage to our reputation, due to cyber-attacks;
    •security breaches and security flaws;
    •our ability to protect our intellectual property rights, costs associated with defending such rights, intellectual property rights claims, and other related claims by third parties against us, including related costs, damages, and other relief that may be granted against us;
    •our ongoing litigation with Appian Corp.;
    •our client retention rate; and
    •management of our growth.
    These risks and others that may cause actual results to differ materially from those expressed in such forward-looking statements are described further in Part I of our Annual Report on Form 10-K for the year ended December 31, 2023, Part II of this Quarterly Report on Form 10-Q, and other filings we make with the U.S. Securities and Exchange Commission (“SEC”).
    Investors are cautioned not to place undue reliance on such forward-looking statements, and there are no assurances that the results included in such statements will be achieved. Although subsequent events may cause our view to change, except as required by applicable law, we do not undertake and expressly disclaim any obligation to publicly update or revise these forward-looking statements, whether as the result of new information, future events, or otherwise.
    The forward-looking statements in this Quarterly Report represent our views as of July 24, 2024.
    NON-GAAP MEASURES
    Our non-GAAP financial measures should only be read in conjunction with our consolidated financial statements prepared in accordance with GAAP. We believe that these measures help investors understand our core operating results and prospects, which is consistent with how management measures and forecasts our performance without the effect of often one-time charges and other items outside our normal operations. Management uses these measures to assess the performance of the company's operations and establish operational goals and incentives. They are not a substitute for financial measures prepared under U.S. GAAP. A reconciliation of GAAP and non-GAAP measures is located with each non-GAAP measure.
    BUSINESS OVERVIEW
    We develop, market, license, host, and support enterprise software that helps organizations build agility into their business so they can adapt to change. Our powerful, low-code platform for workflow automation and artificial intelligence-powered decisioning enables the world’s leading brands and government agencies to hyper-personalize customer experiences, streamline customer service, and automate mission-critical business processes and workflows. With Pega, our clients can leverage our artificial intelligence (“AI”) technology and scalable architecture to accelerate their digital transformation. In addition, our client success teams, world-class partners, and clients leverage our Pega Express™ methodology to design and deploy mission-critical applications quickly and collaboratively.
    21


    Our target clients are Global 2000 organizations and government agencies that require solutions to distinguish themselves in the markets they serve. Our solutions achieve and facilitate differentiation by increasing business agility, driving growth, improving productivity, attracting and retaining customers, and reducing risk. Along with our partners, we deliver solutions tailored to our clients’ specific industry.
    Performance metrics
    We use performance metrics to analyze and assess our overall performance, make operating decisions, and forecast and plan for future periods, including:
    Annual contract value (“ACV”)
    ACV represents the annualized value of our active contracts as of the measurement date. The contract's total value is divided by its duration in years to calculate ACV. ACV is a performance measure that we believe provides useful information to our management and investors. 310
    Reconciliation of ACV and constant currency ACV
    (in millions, except percentages)June 30, 2023June 30, 2024
    1-Year Change
    ACV$1,164 $1,305 12 %
    Impact of changes in foreign exchange rates— 5 
    Constant currency ACV
    $1,164 $1,310 13 %
    Note: Constant currency ACV is calculated by applying the June 30, 2023 foreign exchange rates to all periods shown.
    22


    Cash flow (1)
    1819
    (Dollars in thousands)
    Six Months Ended
    June 30,
    Change
    20242023
    Cash provided by operating activities$220,243 $113,752 94 %
    Investment in property and equipment(1,857)(13,933)
    Free cash flow (1)
    $218,386 $99,819 119 %
    Supplemental information (2)
    Litigation settlement, net of recoveries$32,403 $— 
    Legal fees
    2,701 2,950 
    Restructuring3,852 17,521 
    Interest on convertible senior notes1,884 2,250 
    Income taxes
    25,560 6,627 
    $66,400 $29,348 
    (1) Our non-GAAP free cash flow is defined as cash provided by operating activities less investment in property and equipment. Investment in property and equipment fluctuates in amount and frequency and is significantly affected by the timing and size of investments in our facilities. We provide information on free cash flow to enable investors to assess our ability to generate cash without incurring additional external financings. This information is not a substitute for financial measures prepared under U.S. GAAP.
    (2) The supplemental information discloses items that affect our cash flows and are considered by management not to be representative of our core business operations and ongoing operational performance.
    ◦Litigation settlement, net of recoveries: Cost to settle litigation, net of insurance recoveries, arising from proceedings outside the ordinary course of business. See Note 15. Commitments and Contingencies in our Quarterly Report for the three months ended June 30, 2024 for additional information.
    ◦Legal fees: Legal and related fees arising from proceedings outside the ordinary course of business.
    ◦Restructuring: Restructuring fluctuates in amount and frequency and is significantly affected by the timing and size of our restructuring activities.
    ◦Interest on convertible senior notes: In February 2020, we issued convertible senior notes, due March 1, 2025, in a private placement. The convertible senior notes accrue interest at an annual rate of 0.75%, payable semi-annually in arrears on March 1 and September 1.
    ◦Income taxes: Direct income taxes paid net of refunds received.
    23


    Remaining performance obligations (“Backlog”)
    50
    Reconciliation of Backlog and Constant Currency Backlog (Non-GAAP)
    (in millions, except percentages)June 30, 2023June 30, 2024
    1-Year Growth Rate
    Backlog - GAAP$1,266 $1,406 11 %
    Impact of changes in foreign exchange rates— 7 
    Constant currency backlog$1,266 $1,413 12 %
    Note: Constant currency Backlog is calculated by applying the June 30, 2023 foreign exchange rates to all periods shown.
    CRITICAL ACCOUNTING POLICIES
    Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon our unaudited condensed consolidated financial statements, which have been prepared following accounting principles generally accepted in the United States of America (“U.S.”) and the rules and regulations of the SEC for interim financial reporting. Preparing these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses, and the related disclosure of contingent assets and liabilities. We base our estimates and judgments on historical experience, knowledge of current conditions, and expectations of what could occur in the future based on the available information.
    For more information about our critical accounting policies, we encourage you to read the discussion in the following locations in our Annual Report on Form 10-K for the year ended December 31, 2023:
    •“Critical Accounting Estimates and Significant Judgments” in Item 7; and
    •“Note 2. Significant Accounting Policies” in Item 8.
    No significant changes have been made to our critical accounting policies disclosed in our Annual Report on Form 10-K for the year ended December 31, 2023.
    24


    RESULTS OF OPERATIONS
    Revenue
    (Dollars in thousands)Three Months Ended
    June 30,
    ChangeSix Months Ended
    June 30,
    Change
    2024202320242023
    Pega Cloud$134,086 38 %$115,063 39 %$19,023 17 %$264,988 39 %$222,942 36 %$42,046 19 %
    Maintenance80,344 23 %82,042 27 %(1,698)(2)%161,345 23 %161,672 26 %(327)— %
    Subscription services214,430 61 %197,105 66 %17,325 9 %426,333 62 %384,614 62 %41,719 11 %
    Subscription license84,647 24 %41,197 14 %43,450 105 %147,985 22 %125,724 20 %22,261 18 %
    Subscription299,077 85 %238,302 80 %60,775 26 %574,318 84 %510,338 82 %63,980 13 %
    Consulting52,040 15 %58,387 19 %(6,347)(11)%106,087 16 %111,420 18 %(5,333)(5)%
    Perpetual license36 — %1,579 1 %(1,543)(98)%895 — %1,982 — %(1,087)(55)%
    $351,153 100 %$298,268 100 %$52,885 18 %$681,300 100 %$623,740 100 %$57,560 9 %
    •The increases in Pega Cloud revenue for the three and six months ended June 30, 2024 were primarily due to additional investments made by our existing clients as they continued to deepen and expand their use of Pega Cloud.
    •The decreases in maintenance revenue in the three and six months ended June 30, 2024 were primarily due to the shift to Pega Cloud-based offerings, which do not generally result in maintenance revenue.
    •The increases in subscription license revenue in the three and six months ended June 30, 2024 were primarily due to several large multi-year contracts recognized in revenue in the three and six months ended June 30, 2024.
    •The decreases in consulting revenue in the three and six months ended June 30, 2024 were primarily due to decreases in consultant billable hours.
    Gross profit
    (Dollars in thousands)Three Months Ended
    June 30,
    ChangeSix Months Ended
    June 30,
    Change
    2024202320242023
    Pega Cloud$104,331 78 %$84,761 74 %$19,570 23 %$205,636 78 %$162,390 73 %$43,246 27 %
    Maintenance73,861 92 %75,561 92 %(1,700)(2)%148,635 92 %148,577 92 %58 — %
    Subscription services178,192 83 %160,322 81 %17,870 11 %354,271 83 %310,967 81 %43,304 14 %
    Subscription license84,170 99 %40,574 98 %43,596 107 %146,865 99 %124,382 99 %22,483 18 %
    Subscription262,362 88 %200,896 84 %61,466 31 %501,136 87 %435,349 85 %65,787 15 %
    Consulting(8,191)(16)%(323)(1)%(7,868)(2436)%(12,326)(12)%(7,638)(7)%(4,688)(61)%
    Perpetual license36 100 %1,555 98 %(1,519)(98)%886 99 %1,955 99 %(1,069)(55)%
    $254,207 72 %$202,128 68 %$52,079 26 %$489,696 72 %$429,666 69 %$60,030 14 %
    •The increases in Pega Cloud gross profit percent in the three and six months ended June 30, 2024 were primarily due to increased cost efficiency, particularly for hosting services and employee compensation and benefits, as Pega Cloud continues to grow and scale.
    •The increase in subscription license gross profit percent in the three months ended June 30, 2024 was primarily due to increased cost efficiency as subscription license revenue grew.
    •The decreases in consulting gross profit percent in the three and six months ended June 30, 2024 were primarily due to decreases in consultant utilization rates.
    25


    Operating expenses
    (Dollars in thousands)Three Months Ended
    June 30,
    ChangeSix Months Ended
    June 30,
    Change
    2024202320242023
    Selling and marketing$139,761 $143,858 $(4,097)(3)%$267,456 $293,655 $(26,199)(9)%
    % of Revenue40 %48 %39 %47 %
    Research and development$75,425 $73,931 $1,494 2 %$147,538 $149,307 $(1,769)(1)%
    % of Revenue21 %25 %22 %24 %
    General and administrative$25,420 $23,462 $1,958 8 %$48,947 $46,572 $2,375 5 %
    % of Revenue7 %8 %7 %7 %
    Litigation settlement, net of recoveries$— $— $— *$32,403 $— $32,403 *
    % of Revenue— %— %5 %— %
    Restructuring$635 $2,167 $(1,532)(71)%$798 $3,628 $(2,830)(78)%
    % of Revenue— %1 %— %1 %
    * not meaningful
    •The decreases in selling and marketing during the three and six months ended June 30, 2024 were primarily due to decreases in compensation and benefits of $7.6 million and $25.1 million from reduced headcount as we optimized our go-to-market strategy. For additional information, see "Note 9. Restructuring" in Part I, Item 1 of this Quarterly Report.
    •The increase in research and development for the three months ended June 30, 2024 was primarily due to an increase in compensation and benefits of $1.1 million due to an increase in incentive-based compensation. The decrease in research and development for the six months ended June 30, 2024 was primarily due to a decrease in cloud hosting expenses of $1.4 million.
    •The increases in general and administrative during the three and six months ended June 30, 2024 were primarily due to increases in compensation and benefits of $3.3 million and $4.1 million due to increases in incentive-based compensation.
    •The increase in litigation settlement, net of recoveries in the six months ended June 30, 2024 was primarily due to the cost to settle litigation arising from proceedings outside the ordinary course of business. See "Note 15. Commitments and Contingencies" in Part I, Item 1 of this Quarterly Report and “Risk Factors” in Part I, Item 1A of our Annual Report for the year ended December 31, 2023 for additional information.
    •The decreases in restructuring expenses during the three and six months ended June 30, 2024 were primarily due to efforts to optimize our go-to-market organization and office space. For additional information, see "Note 9. Restructuring" in Part I, Item 1 of this Quarterly Report.
    Other income and expenses
    (Dollars in thousands)Three Months Ended
    June 30,
    ChangeSix Months Ended
    June 30,
    Change
    2024202320242023
    Foreign currency transaction gain (loss)$437 $(3,290)$3,727 *$(2,825)$(5,965)$3,140 53 %
    Interest income6,785 1,814 4,971 274 %12,066 3,299 8,767 266 %
    Interest expense(1,656)(1,778)122 7 %(3,408)(3,696)288 8 %
    (Loss) income on capped call transactions(3,277)(1,361)(1,916)(141)%22 1,845 (1,823)(99)%
    Other income, net— 5,702 (5,702)(100)%1,684 12,285 (10,601)(86)%

    $2,289 $1,087 $1,202 111 %$7,539 $7,768 $(229)(3)%
    * not meaningful
    •The changes in foreign currency transaction gain (loss) in the three and six months ended June 30, 2024 was primarily due to fluctuations in foreign currency exchange rates associated with foreign currency-denominated cash and receivables held by our subsidiary in the United Kingdom.
    •The increases in interest income in the three and six months ended June 30, 2024 were primarily due to higher investment balances and market interest rates.
    •The changes in (loss) income on capped call transactions in the three and six months ended June 30, 2024 were due to fair value adjustments for our capped call transactions.
    •The decrease in other income, net in the three months ended June 30, 2024 was due to a gain of $0.7 million on our venture investments and a gain of $5.1 million from repurchases of our convertible senior notes in the three months ended June 30, 2023. The decrease in other income, net in the six months ended June 30, 2024 was due to a gain of $7.9 million from repurchases of our convertible senior notes in the six months ended June 30, 2023 and a decrease of $2.8 million in the gain from our venture investments in the six months ended June 30, 2024. For additional information, see “Note 8. Debt” and "Note 10. Fair Value Measurements" in Part I, Item 1 of this Quarterly Report.
    26


    Provision for income taxes
    Six Months Ended
    June 30,
    (Dollars in thousands)20242023
    Provision for income taxes$5,604 $11,850 
    Effective income tax rate*(21)%
    * not meaningful
    Our effective income tax rate for the six months ended June 30, 2024, is impacted by the jurisdictional mix and timing of the actual compared to projected earnings (losses). It is also impacted by the valuation allowance on our deferred tax assets in the U.S. and U.K. and a near break-even pretax income resulting in a not meaningful high effective income tax rate.
    The Organization for Economic Cooperation and Development (“OECD”) has introduced new global minimum tax regulations, known as Pillar Two, that began to come into effect on January 1, 2024. We are monitoring this development and evaluating its potential impact on our tax rate and eligibility to qualify for the safe harbor provisions. For 2024, we currently anticipate meeting the transitional safe harbors in most jurisdictions, with any remaining top-up tax being immaterial.
    LIQUIDITY AND CAPITAL RESOURCES
    Six Months Ended
    June 30,
     (in thousands)20242023
    Cash provided by (used in):
    Operating activities$220,243 $113,752 
    Investing activities(209,700)15,979 
    Financing activities22,503 (86,988)
    Effect of exchange rate changes on cash, cash equivalents, and restricted cash(2,842)1,010 
    Net increase in cash, cash equivalents, and restricted cash$30,204 $43,753 

    (in thousands)
    June 30, 2024December 31, 2023
    Held in U.S. entities$468,286 $263,453 
    Held in foreign entities196,790 159,885 
    Total cash, cash equivalents, and marketable securities665,076 423,338 
    Restricted cash included in other current assets768 — 
    Restricted cash included in other long-term assets4,006 2,925 
    Total cash, cash equivalents, marketable securities, and restricted cash
    $669,850 $426,263 
    We believe that our current cash, marketable securities, cash flow provided by operations, borrowing capacity, and ability to engage in capital market transactions will be sufficient to fund our operations, settlement of our convertible senior notes due on March 1, 2025, stock repurchases, and quarterly cash dividends for at least the next 12 months and to meet our known long-term cash requirements. Whether these resources are adequate to meet our liquidity needs beyond that period will depend on our future growth, operating results, and the investments needed to support our operations. We may utilize available funds or seek external financing if we require additional capital resources.
    If it becomes necessary or desirable to repatriate foreign funds, we may have to pay federal, state, and local income taxes as well as foreign withholding taxes upon repatriation. However, estimating the taxes we would have to pay is impracticable due to the complexity of income tax laws and regulations.
    Operating activities
    The change in cash provided by operating activities in the six months ended June 30, 2024 was primarily due to growth in client collections and the impact of our cost-efficiency initiatives. For additional information, see “Note 9. Restructuring” and "Note 15. Commitments and Contingencies" in Part I, Item 1 of this Quarterly Report.
    Investing activities
    The change in cash (used in) provided by investing activities in the six months ended June 30, 2024 was primarily due to our investments in financial instruments and reduced investment in property and equipment as we optimized our office space.
    27


    Financing activities
    Debt financing
    In February 2020, we issued $600 million in aggregate principal amount of convertible senior notes, which mature on March 1, 2025. As of June 30, 2024, we had $502.3 million in aggregate principal amount of convertible senior notes outstanding. For additional information, see "Note 8. Debt" in Part I, Item 1 of this Quarterly Report.
    In November 2019, and as since amended, we entered into a $100 million senior secured revolving credit agreement (the “Credit Facility”) with PNC Bank, National Association. On April 23, 2024, the Credit Facility was amended to extend the expiration date to February 4, 2025. As of June 30, 2024 and December 31, 2023, we had $27.3 million in outstanding letters of credit under the Credit Facility, reducing available borrowing capacity, but no outstanding cash borrowings. For additional information, see "Note 8. Debt" in Part I, Item 1 of this Quarterly Report.
    Stock repurchase program
    Changes in the remaining stock repurchase authority:
    (in thousands)Six Months Ended
    June 30, 2024
    December 31, 2023$60,000 
    Authorizations (1)
    — 
    June 30, 2024$60,000 
    (1) On April 23, 2024, our Board of Directors extended the expiration date of our current share repurchase program from June 30, 2024 to June 30, 2025.
    Common stock repurchases
    Six Months Ended
    June 30,
    20242023
    (in thousands)SharesAmountSharesAmount
    Tax withholdings for net settlement of equity awards38 $2,360 34 $1,422 
    In the six months ended June 30, 2024 and 2023, instead of receiving cash from the equity holders, we withheld shares with a value of $2.8 million and $0.9 million, respectively, for the exercise price of options. These amounts are not included in the table above.
    Dividends
    We intend to pay a quarterly cash dividend of $0.03 per share. However, the Board of Directors may terminate or modify the dividend program without prior notice.
    Six Months Ended
    June 30,
    (in thousands)20242023
    Dividend payments to stockholders$5,065 $4,962 
    Contractual obligations
    As of June 30, 2024, our contractual obligations were:
    Payments due by period
    (in thousands)Remainder of 202420252026202720282029 and afterOtherTotal
    Convertible senior notes (1)
    $1,883 $504,154 $— $— $— $— $— $506,037 
    Purchase obligations (2)
    81,896 142,483 126,905 135,488 990 — — 487,762 
    Operating lease obligations
    7,954 18,784 14,384 13,387 12,813 31,749 — 99,071 
    Venture investment commitments (3)
    500 500 — — — — — 1,000 
    Liability for uncertain tax positions (4)
    — — — — — — 858 858 
    $92,233 $665,921 $141,289 $148,875 $13,803 $31,749 $858 $1,094,728 
    (1) Includes principal and interest.
    (2) Represents the fixed amount owed for purchase obligations including for software licenses, hosting services, and sales and marketing programs.
    (3) Represents the maximum funding under existing venture investment agreements. Our venture investment agreements generally allow us to withhold unpaid funds at our discretion.
    (4) We cannot reasonably estimate the timing of this cash outflow due to uncertainties in the timing of the effective settlement of tax positions.
    28


    ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    Market risk is the risk of loss from adverse changes in financial market prices and rates.
    Foreign currency exposure
    Translation risk
    Our international operations’ operating expenses are primarily denominated in foreign currencies. However, our international sales are also primarily denominated in foreign currencies, partially offsetting our foreign currency exposure.
    A hypothetical 10% strengthening in the U.S. dollar against other currencies would have resulted in the following:
    Six Months Ended
    June 30,
    20242023
    (Decrease) in revenue(4)%(4)%
    (Decrease) increase in net income(56)%1 %
    Remeasurement risk
    We incur transaction gains and losses from the remeasurement of monetary assets and liabilities denominated in currencies other than the functional currency of the entities in which they are recorded.
    We are primarily exposed to changes in foreign currency exchange rates associated with the Australian dollar, Euro, and U.S. dollar-denominated cash, cash equivalents, receivables, and intercompany balances held by our U.K. subsidiary, a British pound functional entity.
    A hypothetical 10% strengthening in the British pound exchange rate in comparison to the Australian dollar, Euro, and U.S. dollar would have resulted in the following impact:
    Six Months Ended
    June 30,
    (in thousands)20242023
    Foreign currency (loss)$(12,860)$(9,869)
    ITEM 4.     CONTROLS AND PROCEDURES
    (a) Evaluation of disclosure controls and procedures
    Our management, with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (“Exchange Act”)) as of June 30, 2024. In designing and evaluating our disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and our management necessarily applied its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on this evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of June 30, 2024.
    (b) Changes in internal control over financial reporting
    There have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended June 30, 2024 that have materially affected or are reasonably likely to materially affect our internal control over financial reporting.
    29


    PART II - OTHER INFORMATION
    ITEM 1. LEGAL PROCEEDINGS
    The information set forth in “Note 15. Commitments and Contingencies”, in Part I, Item 1 of this Quarterly Report is incorporated herein by reference.
    ITEM 1A.     RISK FACTORS
    We encourage you to carefully consider the risk factors identified in Item 1A. “Risk Factors” of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the U.S. Securities and Exchange Commission. These risk factors could materially affect our business, financial condition, and future results and may cause our actual business and financial results to differ materially from those contained in forward-looking statements made in this Quarterly Report on Form 10-Q or elsewhere by management.
    ITEM 2.     UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
    Issuer purchases of equity securities (1)
    Common stock repurchased in the three months ended June 30, 2024:
    (in thousands, except per share amounts)
    Total Number
    of Shares
    Purchased (2)
    Average Price
    Paid per
    Share (2)
    Total Number
    of Shares Purchased as Part of
    Publicly Announced Share
    Repurchase Program
    Approximate Dollar
    Value of Shares That
    May Yet Be Purchased at Period
    End Under Publicly Announced
    Share Repurchased Programs
    April 1, 2024 - April 30, 20241 $58.28 — $60,000 
    May 1, 2024 - May 31, 2024— — — $60,000 
    June 1, 2024 - June 30, 20246 57.81 — $60,000 
    7 $57.86 — 
    (1) For additional information, see "Liquidity and Capital Resources" in Part I, Item 2 of this Quarterly Report.
    (2) Includes shares withheld to cover the option exercise price and tax withholding obligations for stock compensation awards subject to net settlement provisions.
    ITEM 5.     OTHER INFORMATION
    Rule 10b5-1 and non-rule 10b5-1 trading arrangements
    On April 30, 2024, Richard H. Jones, one of our directors, entered into a trading plan that provides for the sale of an aggregate of 50,000 shares of our common stock. The plan will terminate on April 30, 2025, subject to early termination for certain specified events set forth in the plan.
    Other than as disclosed above, during the three months ended June 30, 2024, no director or officer of the Company adopted or terminated a “Rule 10b5-1 trading arrangement” or “non Rule 10b5-1 trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.
    ITEM 6.     EXHIBITS
    Exhibit No.DescriptionIncorporation by ReferenceFiled Herewith
    FormExhibitFiling Date
    3.1
    Restated Articles of Organization of the Registrant and Amendments thereto
    10-Q3.1November 4, 2014
    3.2
    Amended and Restated Bylaws of Pegasystems Inc.
    8-K3.2June 15, 2020
    31.1
    Certification pursuant to Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.
    X
    31.2
    Certification pursuant to Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.
    X
    32
    Certification pursuant to 18 U.S.C. Section 1350 of the Chief Executive Officer and the Chief Financial Officer.
    +
    101.INS
    Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
    X
    101.SCH
    Inline XBRL Taxonomy Extension Schema Document.
    X
    101.CAL
    Inline XBRL Taxonomy Calculation Linkbase Document.
    X
    101.DEF
    Inline XBRL Taxonomy Extension Definition Linkbase Document.
    X
    101.LAB
    Inline XBRL Taxonomy Label Linkbase Document.
    X
    101.PRE
    Inline XBRL Taxonomy Presentation Linkbase Document.
    X
    104
    Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
    X
    + Indicates that the exhibit is being furnished with this report and is not filed as a part of it.
    30


    SIGNATURE

    Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
    Pegasystems Inc.
    Dated:July 24, 2024By:/s/ KENNETH STILLWELL
    Kenneth Stillwell
    Chief Operating Officer and Chief Financial Officer
    (Principal Financial Officer)


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    $PEGA
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    Pegasystems upgraded by DA Davidson with a new price target

    DA Davidson upgraded Pegasystems from Neutral to Buy and set a new price target of $85.00

    10/22/25 12:33:13 PM ET
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    KeyBanc Capital Markets resumed coverage on Pegasystems with a new price target

    KeyBanc Capital Markets resumed coverage of Pegasystems with a rating of Overweight and set a new price target of $118.00

    1/14/25 8:06:36 AM ET
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    Pegasystems upgraded by Loop Capital with a new price target

    Loop Capital upgraded Pegasystems from Hold to Buy and set a new price target of $84.00 from $68.00 previously

    8/1/24 6:29:11 AM ET
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    SEC Filings

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    SEC Form 144 filed by Pegasystems Inc.

    144 - PEGASYSTEMS INC (0001013857) (Subject)

    2/2/26 4:29:29 PM ET
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    Pegasystems Inc. filed SEC Form 8-K: Costs Associated with Exit or Disposal Activities, Financial Statements and Exhibits

    8-K - PEGASYSTEMS INC (0001013857) (Filer)

    1/12/26 7:31:04 AM ET
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    Pegasystems Inc. filed SEC Form 8-K: Other Events, Financial Statements and Exhibits

    8-K - PEGASYSTEMS INC (0001013857) (Filer)

    1/9/26 7:31:07 AM ET
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    Insider Purchases

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    Director Rowlands Sharon T bought $504,218 worth of shares (8,600 units at $58.63), increasing direct ownership by 39% to 30,871 units (SEC Form 4)

    4 - PEGASYSTEMS INC (0001013857) (Issuer)

    6/13/24 5:06:30 PM ET
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    Pega to Announce Financial Results for the Fourth Quarter and Fiscal Year 2025 and Host Conference Call and Webcast

    Pegasystems Inc. (NASDAQ:PEGA), The Enterprise Transformation Company™, today announced it will report financial results for the fourth quarter and fiscal year 2025 on Tuesday, February 10, 2026, after market close. A conference call and audio-only webcast will be conducted at 8:00 a.m. EST on Wednesday, February 11, 2026. Members of the public and investors are invited to join the call and participate in the question and answer session by dialing 1 (800) 715-9871 (domestic) or 1 (646) 307-1963 (international) and using Conference ID 6226958, visiting https://events.q4inc.com/attendee/958808765, or by logging onto www.pega.com at least five minutes prior to the event's broadcast and click

    1/27/26 4:05:00 PM ET
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    Pega Announces Quarterly Cash Dividend for First Quarter of 2026

    Pegasystems Inc. (NASDAQ:PEGA), The Enterprise Transformation Company™, today announced a quarterly cash dividend of $0.03 per share, maintaining the company's current dividend program. The Q1 2026 dividend will be paid on January 16, 2026, to shareholders of record as of January 2, 2026. About Pega Pega is The Enterprise Transformation CompanyTM that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world's most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architectu

    12/15/25 4:05:00 PM ET
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    Pega Unlocks AI Potential in Q3 2025

    Annual Contract Value (ACV) grows 14% year over year Pega Cloud ACV increases 27% year over year Cash flow from operations and free cash flow grow 38% year over year Repurchased 8.7M shares for $393M year to date Pegasystems Inc. (NASDAQ:PEGA), the Enterprise Transformation Company™, released its financial results for the third quarter of 2025. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251021455058/en/Total ACV Growth & Pega Cloud ACV Growth "Our differentiated AI strategy continues to resonate deeply with clients, prospects, and partners, unlocking new levels of speed, predictability, and scale in enterprise a

    10/21/25 4:05:00 PM ET
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    Leadership Updates

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    Pega Launches First Payment Exceptions and Investigations Solution with Native Agentic Capabilities to Speed Resolution and Lower Costs

    Pega Smart Investigate Agentic Automation gives banks the flexibility to combine proven workflows with powerful generative AI capabilities Pegasystems Inc. (NASDAQ:PEGA), The Enterprise Transformation Company™, today announced Pega Smart Investigate Agentic Automation™, a new edition of its payment exceptions and investigations solution. Built on Pega's more than 40-year market leadership, it delivers the only payment exceptions and investigations software with native support for the latest SWIFT ISO 20022 standards and embedded agentic AI, enabling faster case resolution with lower operational cost. Pega's predictable AI gives financial institutions the flexibility to apply powerful agen

    9/16/25 9:00:00 AM ET
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    Pega Hires New Leader to Drive Partner Program Transformation

    Industry veteran Daniel Kasun joins as head of global partner ecosystem to accelerate AI-driven legacy transformation through strategic partnerships Pegasystems Inc. (NASDAQ:PEGA), The Enterprise Transformation Company™, today announced the appointment of Daniel Kasun as head of global partner ecosystem. Reporting to John Higgins, chief of client and partner success, Kasun will lead the strategic evolution of Pega's partner ecosystem to help clients accelerate their legacy transformation journeys, including strengthening alliances with global systems integrators and hyperscalers, accelerating adoption of Pega GenAI™ and Pega Blueprint™ through partners, and expanding partner-influenced re

    7/8/25 9:00:00 AM ET
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    Pegasystems Set to Join S&P MidCap 400

    NEW YORK, May 19, 2025 /PRNewswire/ -- Pegasystems Inc. (NASD: PEGA) will replace Nordstrom Inc. (NYSE:JWN) in the S&P MidCap 400 effective prior to the opening of trading on Thursday, May 22. The Nordstrom family and El Puerto de Liverpool S.A.B. de C.V. (BMV:LIVEPOL) are acquiring Nordstrom in a deal expected to be completed on May 20. Following is a summary of the changes that will take place prior to the open of trading on the effective date: Effective Date Index Name       Action Company Name Ticker GICS Sector May 22, 2025 S&P MidCap 400 Addition Pegasystems PEGA Information Technology May 22, 2025 S&P MidCap 400 Deletion Nordstrom JWN Consumer Discretionary For more information abou

    5/19/25 6:17:00 PM ET
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    Large Ownership Changes

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    Amendment: SEC Form SC 13G/A filed by Pegasystems Inc.

    SC 13G/A - PEGASYSTEMS INC (0001013857) (Subject)

    11/12/24 12:54:20 PM ET
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    Amendment: SEC Form SC 13G/A filed by Pegasystems Inc.

    SC 13G/A - PEGASYSTEMS INC (0001013857) (Subject)

    11/12/24 10:59:00 AM ET
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    Amendment: SEC Form SC 13G/A filed by Pegasystems Inc.

    SC 13G/A - PEGASYSTEMS INC (0001013857) (Subject)

    9/10/24 3:55:43 PM ET
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