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    SEC Form 10-Q filed by Rollins Inc.

    4/24/25 4:39:33 PM ET
    $ROL
    Diversified Commercial Services
    Finance
    Get the next $ROL alert in real time by email
    rol-20250331
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    Table of Contents
    UNITED STATES
    SECURITIES AND EXCHANGE COMMISSION
    Washington, D.C. 20549
    ___________________________________________________
    FORM 10-Q
    x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

    For the quarterly period ended March 31, 2025
    OR
    o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the transition period from to
    Commission File Number 1-4422

    Rollins logo - graphic.gif
    ROLLINS, INC.
    (Exact name of registrant as specified in its charter)
    Delaware51-0068479
    (State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
    2170 Piedmont Road, N.E., Atlanta, Georgia
    (Address of principal executive offices)
    30324
    (Zip Code)
    (404) 888-2000
    (Registrant’s telephone number, including area code)
    ___________________________________________________
    Securities registered pursuant to Section 12(b) of the Act:
    Title of each classTrading Symbol(s)Name of each exchange on which registered
    Common StockROLNYSE
    Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x   No o
    Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x   No o
    Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
    Large Accelerated FilerxAccelerated filero
    Non-accelerated fileroSmaller reporting companyo
    Emerging growth companyo
    If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
    Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
    Yes ☐ No x
    Rollins, Inc. had 484,646,456 shares of its $1 par value Common Stock outstanding as of April 14, 2025.


    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    TABLE OF CONTENTS
    Pages
    PART I
    FINANCIAL INFORMATION
    3
    ITEM 1.
    FINANCIAL STATEMENTS
    3
    CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
    3
    CONDENSED CONSOLIDATED STATEMENTS OF INCOME
    4
    CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
    5
    CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
    6
    CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
    7
    NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
    8
    ITEM 2.
    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
    19
    ITEM 3.
    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    32
    ITEM 4.
    CONTROLS AND PROCEDURES
    32
    PART II
    OTHER INFORMATION
    34
    ITEM 1.
    LEGAL PROCEEDINGS
    34
    ITEM 1A.
    RISK FACTORS
    34
    ITEM 2.
    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
    35
    ITEM 3.
    DEFAULTS UPON SENIOR SECURITIES
    35
    ITEM 4.
    MINE SAFETY DISCLOSURES
    35
    ITEM 5.
    OTHER INFORMATION
    36
    ITEM 6.
    EXHIBITS
    37
    SIGNATURES
    38
    2

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    PART 1 FINANCIAL INFORMATION
    ITEM 1. FINANCIAL STATEMENTS
    CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
    AS OF MARCH 31, 2025 AND DECEMBER 31, 2024
    (in thousands except share data)
    (unaudited)
    March 31,
    2025
    December 31,
    2024
    ASSETS
    Cash and cash equivalents$201,177 $89,630 
    Trade receivables, net of allowance for expected credit losses of $23,699 and $19,770, respectively
    194,105 196,081 
    Financed receivables, short-term, net of allowance for expected credit losses of $2,589 and $2,536, respectively
    38,898 40,301 
    Materials and supplies41,249 39,531 
    Other current assets80,542 77,080 
    Total current assets555,971 442,623 
    Equipment and property, net of accumulated depreciation of $390,827 and $382,266, respectively
    123,754 124,839 
    Goodwill1,178,704 1,161,085 
    Customer contracts, net 375,786 383,092 
    Trademarks & tradenames, net150,519 149,895 
    Other intangible assets, net 8,508 8,602 
    Operating lease right-of-use assets422,683 414,474 
    Financed receivables, long-term, net of allowance for expected credit losses of $6,527 and $6,150, respectively
    91,843 89,932 
    Other assets40,790 45,153 
    Total assets$2,948,558 $2,819,695 
    LIABILITIES
    Accounts payable$53,075 $49,625 
    Accrued insurance - current44,981 54,840 
    Accrued compensation and related liabilities88,898 122,869 
    Unearned revenues191,162 180,851 
    Operating lease liabilities - current127,456 121,319 
    Other current liabilities131,247 115,658 
    Total current liabilities636,819 645,162 
    Accrued insurance, less current portion70,551 61,946 
    Operating lease liabilities, less current portion298,126 295,899 
    Long-term debt485,451 395,310 
    Other long-term accrued liabilities101,859 90,785 
    Total liabilities1,592,806 1,489,102 
    Commitments and contingencies (see Note 9)
    STOCKHOLDERS’ EQUITY
    Preferred stock, without par value; 500,000 shares authorized, zero shares issued
    — — 
    Common stock, par value $1 per share; 800,000,000 shares authorized, 484,619,254 and 484,372,303 shares issued and outstanding, respectively
    484,619 484,372 
    Additional paid in capital149,086 155,205 
    Accumulated other comprehensive loss(37,941)(43,634)
    Retained earnings759,988 734,650 
    Total stockholders’ equity1,355,752 1,330,593 
    Total liabilities and stockholders’ equity$2,948,558 $2,819,695 
    The accompanying notes are an integral part of these condensed consolidated financial statements.
    3

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    CONDENSED CONSOLIDATED STATEMENTS OF INCOME
    FOR THE THREE MONTHS ENDED MARCH 31, 2025 AND 2024
    (in thousands except per share data)
    (unaudited)
    Three Months Ended
    March 31,
    20252024
    REVENUES
    Customer services$822,504 $748,349 
    COSTS AND EXPENSES
    Cost of services provided (exclusive of depreciation and amortization below)400,134 365,558 
    Sales, general and administrative250,513 223,057 
    Depreciation and amortization29,209 27,310 
    Total operating expenses679,856 615,925 
    OPERATING INCOME142,648 132,424 
    Interest expense, net5,796 7,725 
    Other (income) expense, net(692)61 
    CONSOLIDATED INCOME BEFORE INCOME TAXES137,544 124,638 
    PROVISION FOR INCOME TAXES32,296 30,244 
    NET INCOME$105,248 $94,394 
    NET INCOME PER SHARE - BASIC AND DILUTED$0.22 $0.19 
    Weighted average shares outstanding – basic484,414484,131
    Weighted average shares outstanding – diluted484,434484,318
    DIVIDENDS PAID PER SHARE$0.165 $0.150 
    The accompanying notes are an integral part of these condensed consolidated financial statements.
    4

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
    FOR THE THREE MONTHS ENDED MARCH 31, 2025 AND 2024
    (in thousands)
    (unaudited)
    Three Months Ending
    March 31,
    20252024
    NET INCOME$105,248 $94,394 
    Other comprehensive income (loss), net of tax:
    Foreign currency translation adjustments5,231 (5,774)
    Pension settlement493 — 
    Unrealized (loss) gain on available for sale securities(31)57 
    Other comprehensive income (loss), net of tax5,693 (5,717)
    Comprehensive income$110,941 $88,677 
    The accompanying notes are an integral part of these condensed consolidated financial statements.
    5

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
    FOR THE THREE MONTHS ENDED MARCH 31, 2025 AND 2024
    (in thousands)
    (unaudited)
    Common StockAdditional Paid-in
    Capital
    Accumulated Other
    Comprehensive
    Income / (Loss)
    Retained
    Earnings
    Total
    SharesAmount
    Balance at December 31, 2024484,372$484,372 $155,205 $(43,634)$734,650 $1,330,593 
    Net Income—— — — 105,248 105,248 
    Other comprehensive income, net of tax:
    Foreign currency translation adjustments—— — 5,231 — 5,231 
    Pension settlement———493—493 
    Unrealized loss on available for sale securities—— — (31)— (31)
    Cash dividends—— — — (79,910)(79,910)
    Stock compensation541 541 8,258 — — 8,799 
    Shares withheld for payment of employee taxes(294)(294)(14,377)— — (14,671)
    Balance at March 31, 2025484,619$484,619 $149,086 $(37,941)$759,988 $1,355,752 
    Common StockAdditional Paid-in
    Capital
    Accumulated Other
    Comprehensive
    Income / (Loss)
    Retained
    Earnings
    Total
    SharesAmount
    Balance at December 31, 2023484,080$484,080 $131,840 $(26,755)$566,402 $1,155,567 
    Net Income—— — — 94,394 94,394 
    Other comprehensive (loss) income, net of tax:
    Foreign currency translation adjustments—— — (5,774)— (5,774)
    Unrealized gain on available for sale securities—— — 57 — 57 
    Cash dividends—— — — (72,589)(72,589)
    Stock compensation414 414 6,767 — — 7,181 
    Shares withheld for payment of employee taxes(264)(264)(11,076)— — (11,340)
    Balance at March 31, 2024484,230$484,230 $127,531 $(32,472)$588,207 $1,167,496 
    The accompanying notes are an integral part of these condensed consolidated financial statements.
    6

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
    FOR THE THREE MONTHS ENDED MARCH 31, 2025 AND 2024
    (in thousands)
    (unaudited)
    Three Months Ended
    March 31,
    20252024
    OPERATING ACTIVITIES
    Net income$105,248 $94,394 
    Adjustments to reconcile net income to net cash provided by operating activities:
    Depreciation and amortization29,209 27,310 
    Stock-based compensation expense8,799 7,181 
    Provision for expected credit losses10,730 7,693 
    Gain on sale of assets, net(692)(368)
    Provision for deferred income taxes12,470 — 
    Other operating activities, net358 — 
    Changes in operating assets and liabilities:
    Trade accounts receivable(7,766)(6,400)
    Financing receivables(506)(1,822)
    Materials and supplies(1,117)(2,286)
    Other current assets(3,069)(8,867)
    Accounts payable and accrued expenses(25,292)(9,396)
    Unearned revenue10,202 13,691 
    Other long-term assets and liabilities8,318 6,303 
    Net cash provided by operating activities146,892 127,433 
    INVESTING ACTIVITIES
    Acquisitions, net of cash acquired(27,191)(47,132)
    Capital expenditures(6,781)(7,171)
    Proceeds from sale of assets1,405 712 
    Other investing activities, net— 1,126 
    Net cash used in investing activities(32,567)(52,465)
    FINANCING ACTIVITIES
    Payment of contingent consideration(1,193)(1,474)
    Issuance of senior notes492,215 — 
    Borrowings under revolving commitment11,000 110,000 
    Repayments of revolving commitment(408,000)(90,000)
    Payment of debt issuance costs(5,428)— 
    Payment of dividends(79,910)(72,589)
    Cash paid for common stock purchased(14,671)(11,340)
    Other financing activities, net1,375 1,149 
    Net cash used in financing activities(4,612)(64,254)
    Effect of exchange rate changes on cash1,834 (1,568)
    Net increase in cash and cash equivalents111,547 9,146 
    Cash and cash equivalents at beginning of period89,630 103,825 
    Cash and cash equivalents at end of period$201,177 $112,971 
    Supplemental disclosure of cash flow information:
    Cash paid for interest$4,107 $8,707 
    Cash paid for income taxes, net$5,853 $5,591 
    Non-cash additions to operating lease right-of-use assets$41,751 $45,531 
        
    The accompanying notes are an integral part of these condensed consolidated financial statements.
    7

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES

    NOTE 1.    BASIS OF PREPARATION
    Basis of Preparation
    The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America, or U.S. GAAP, the instructions to Form 10-Q and applicable sections of Securities and Exchange Commission ("SEC") regulation S-X, and therefore do not include all information and footnotes required by U.S. GAAP for complete financial statements. There have been no material changes in the Company’s significant accounting policies or the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (including its subsidiaries unless the context otherwise requires, “Rollins,” “we,” “us,” “our,” or the “Company”) for the year ended December 31, 2024. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2024 Annual Report on Form 10-K.
    The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the continued uncertainty surrounding economic trends. The results of operations for the three months ended March 31, 2025 are not necessarily indicative of results for the entire year. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
    NOTE 2.    RECENT ACCOUNTING PRONOUNCEMENTS
    Accounting standards issued but not yet adopted
    In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which is intended to enhance the transparency and decision usefulness of income tax disclosures. This amendment modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation and additional information for reconciling items that meet a quantitative threshold, (2) the amount of income taxes paid (net of refunds received) (disaggregated by federal, state, and foreign taxes) as well as individual jurisdictions in which income taxes paid is equal to or greater than 5 percent of total income taxes paid net of refunds, (3) the income or loss from continuing operations before income tax expense or benefit (disaggregated between domestic and foreign) and (4) income tax expense or benefit from continuing operations (disaggregated by federal, state and foreign). The guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, while retrospective application is permitted. The Company is currently evaluating the potential impact of adopting this new ASU on its disclosures.
    In November 2024, the FASB issued ASU 2024-03, "Disaggregation of Income Statement Expenses (DISE)", which requires additional disclosure of the nature of expenses included in the income statement in response to longstanding requests from investors for more information about an entity’s expenses. The new standard requires disclosures about specific types of expenses included in the expense captions presented on the face of the income statement as well as disclosures about selling expenses. The guidance will be effective for annual reporting periods beginning after December 15, 2026 and interim reporting periods beginning after December 15, 2027. The requirements will be applied prospectively with the option for retrospective application. Early adoption is permitted. The Company is currently evaluating the impact that the adoption of this ASU will have on its consolidated financial statements and related disclosures.
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    NOTE 3.    ACQUISITIONS
    2025 Acquisitions
    The Company made 4 acquisitions during the three months ended March 31, 2025. The aggregate preliminary values of major classes of assets acquired and liabilities assumed recorded at the dates of acquisition are included in the reconciliation of the total preliminary consideration as follows (in thousands):
    March 31, 2025
    Cash$94 
    Accounts receivable466 
    Materials and supplies554 
    Other current assets232 
    Equipment and property1,008 
    Goodwill16,031 
    Customer contracts11,326 
    Trademarks & tradenames533 
    Other intangible assets400 
    Current liabilities(63)
    Unearned revenue(27)
    Other assets and liabilities, net(1,639)
    Assets acquired and liabilities assumed$28,915 
    Included in the total consideration of $28.9 million are acquisition holdback liabilities of $4.7 million.
    The Company also made payments of $3.1 million for prior year acquisitions during the three months ended March 31, 2025.
    Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. A majority of the recognized goodwill is expected to be deductible for tax purposes. Valuations of certain assets and liabilities, including intangible assets and goodwill, as of the acquisition date have not been finalized at this time and are provisional.
    NOTE 4.    REVENUE
    Revenue, classified by the major geographic areas in which our customers are located, was as follows:
    Three Months Ended
    March 31,
    (in thousands)20252024
    United States$763,350 $693,860 
    Other countries59,154 54,489 
    Total Revenues$822,504 $748,349 
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    Revenue from external customers, classified by significant product and service offerings, was as follows:
    Three Months Ended
    March 31,
    (in thousands)20252024
    Residential revenue$356,313 $329,338 
    Commercial revenue284,357 258,114 
    Termite completions, bait monitoring, & renewals172,130 152,060 
    Franchise revenues3,770 3,961 
    Other revenues5,934 4,876 
    Total Revenues$822,504 $748,349 
    The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Unearned revenue recognized in the three months ended March 31, 2025 and 2024 was $67.0 million and $61.9 million. Changes in unearned revenue were as follows:
    Three Months Ended
    March 31,
    (in thousands)20252024
    Beginning balance$223,872 $210,059 
    Deferral of unearned revenue76,506 74,796 
    Recognition of unearned revenue(67,013)(61,888)
    Ending balance$233,365 $222,967 
    As of March 31, 2025 and December 31, 2024, the Company had long-term unearned revenue of $42.2 million and $43.0 million, respectively, recorded in other long-term accrued liabilities. Unearned short-term revenue is recognized over the next 12-month period. We recognized $45.2 million and $43.1 million of revenue in the quarters ended March 31, 2025 and 2024, respectively, that was included in the balance of unearned revenue at the beginning of each respective fiscal year. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2035.
    Incremental Costs of Obtaining a Contract with a Customer
    Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not have incurred if the contract had not been obtained, primarily sales commissions. These costs are recorded as an asset and amortized to expense over the life of the contract to the extent such costs are expected to be recovered. As of March 31, 2025, we have $16.8 million of unamortized capitalized costs to obtain a contract, of which $14.8 million is recorded within other current assets and $2.0 million is recorded within other assets on our condensed consolidated statement of financial position. As of December 31, 2024, we had $23.4 million of unamortized capitalized costs to obtain a contract, of which $19.3 million was recorded within other current assets and $4.1 million was recorded within other assets on our condensed consolidated statement of financial position. During the three months ended March 31, 2025 and 2024, we recorded approximately $7.1 million and $3.8 million, respectively, of amortization of capitalized costs, which is recorded within sales, general and administrative expense on our condensed consolidated statement of income.
    NOTE 5.    ALLOWANCE FOR CREDIT LOSSES
    The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of individuals and entities comprising Rollins’ customer base and dispersion across many different geographical regions.
    The Company manages its financed receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct
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    with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing, require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financed receivables include installment receivable amounts, some of which are due subsequent to one year from the balance sheet dates.
    The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written off against the allowance for credit losses when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three months ended March 31, 2025 and 2024.
    Allowance for Credit Losses
    (in thousands)Trade
    Receivables
    Financed
    Receivables
    Total
    Receivables
    Balance at December 31, 2024$19,770 $8,686 $28,456 
    Provision for expected credit losses8,081 2,649 10,730 
    Write-offs charged against the allowance(5,428)(2,460)(7,888)
    Recoveries collected1,276 241 1,517 
    Balance at March 31, 2025$23,699 $9,116 $32,815 
    Allowance for Credit Losses
    (in thousands)Trade
    Receivables
    Financed
    Receivables
    Total
    Receivables
    Balance at December 31, 2023$15,797 $5,602 $21,399 
    Provision for expected credit losses4,823 2,870 7,693 
    Write-offs charged against the allowance(7,184)(2,362)(9,546)
    Recoveries collected1,429 146 1,575 
    Balance at March 31, 2024$14,865 $6,256 $21,121 
    NOTE 6.    GOODWILL AND INTANGIBLE ASSETS
    The following table summarizes changes in goodwill during the three months ended March 31, 2025 (in thousands):
    Balance at December 31, 2024$1,161,085 
    Additions16,031 
    Measurement adjustments(627)
    Adjustments due to currency translation and other2,215 
    Balance at March 31, 2025$1,178,704 
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    The following table sets forth the components of indefinite-lived and amortizable intangible assets as of March 31, 2025 and December 31, 2024 (in thousands):
    March 31, 2025December 31, 2024
    GrossAccumulated
    Amortization
    Carrying
    Value
    GrossAccumulated
    Amortization
    Carrying
    Value
    Useful Life
    in Years
    Amortizable intangible assets:
    Customer contracts$662,885 $(287,099)$375,786 $671,242 $(288,150)$383,092 
    3-20
    Trademarks and tradenames24,327 (13,534)10,793 24,559 (12,480)12,079 
    7-20
    Other intangible assets27,040 (18,532)8,508 26,507 (17,905)8,602 
    3-20
    Total amortizable intangible assets$714,252 $(319,165)$395,087 $722,308 $(318,535)$403,773 
    Indefinite-lived intangible assets139,726 137,816 
    Total customer contracts and other intangible assets$534,813 $541,589 
    Amortization expense related to intangible assets was $20.8 million and $18.7 million for the three months ended March 31, 2025 and 2024, respectively. Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives.
    Estimated amortization expense for the existing carrying amount of amortizable intangible assets for each of the five succeeding fiscal years as of March 31, 2025 are as follows:
    (in thousands)
    2025 (excluding the three months ended March 31, 2025)$60,954 
    202678,811 
    202774,925 
    202863,767 
    202949,867 
    NOTE 7.    DEBT
    Components of debt were as follows (in thousands):
    March 31, 2025December 31, 2024
    2035 Senior Notes$500,000 $— 
    Revolving Credit Facility— 397,000 
    Total debt$500,000 $397,000 
    Less: Unamortized debt discount(7,612)— 
    Less: Unamortized debt issuance costs(6,937)(1,690)
    Total Long-term debt$485,451 $395,310 
    Long-term Debt
    2035 Senior Notes
    In February 2025, we issued ten-year notes with an aggregate principal amount of $500 million due on February 24, 2035 (the “2035 Senior Notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act. We issued the 2035 Senior Notes at 98.443% of par, representing a discount of $7.8 million, and paid approximately $5.4 million for debt issuance costs. The interest is payable semi-annually in arrears on February 24 and
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    August 24 of each year at 5.25% per annum, beginning on August 24, 2025, and the entire principal amount is due at the time of maturity. We used the net proceeds from this offering primarily to repay outstanding borrowings under the Revolving Credit Facility, as defined below, as well as for general corporate purposes.
    The 2035 Senior Notes are senior unsecured obligations of the Company and, at the time of issuance, were guaranteed by the Company’s subsidiaries that were guarantors under its Revolving Credit Facility, provided for by the Credit Agreement defined below. Subsequent to the issuance of the 2035 Senior Notes, and described further below, we amended our Credit Agreement to release the Company's subsidiaries as guarantors.
    The indenture governing the 2035 Senior Notes contains customary covenants that limit the Company and its subsidiaries’ ability to, among other things, incur liens and certain types of indebtedness. The indenture also provides for customary events of default, which, if any of them occurs, would permit or require the principal, premium, if any, interest and any other monetary obligations on all the then outstanding 2035 Senior Notes to be due and payable immediately. We were in compliance with all covenants as of March 31, 2025.
    The effective interest rate of our 2035 Senior Notes was 5.6% as of March 31, 2025.
    Revolving Credit Facility
    In February 2023, the Company entered into a credit agreement (the "Credit Agreement") with, among others, JPMorgan Chase Bank, N.A. (“JPMorgan Chase”), as administrative agent (in such capacity, the “Administrative Agent”).
    In March 2025, the Company entered into Amendment No. 1 to the Credit Agreement (the “Amendment No 1”), among the Company, JPMorgan Chase, and the lenders party thereto, which amended the Credit Agreement with, among others, the Company and the Administrative Agent. The Amendment No. 1, among other things, released each of Orkin, LLC, Northwest Exterminating Co., LLC, Clark Pest Control of Stockton, Inc. and Hometeam Pest Defense, Inc. (collectively, the “Existing Guarantors”) as guarantors under the Credit Agreement. Following the release of the Existing Guarantors from their guarantees of the obligations under the Credit Agreement, no subsidiary of the Company guarantees the obligations under the Credit Agreement.
    The Credit Agreement provides for a $1.0 billion revolving credit facility ("Revolving Credit Facility"), which may be denominated in U.S. Dollars and other currencies, subject to a $400 million foreign currency sublimit. Rollins has the ability to expand its borrowing availability under the Credit Agreement in the form of increased revolving commitments or one or more tranches of term loans by up to an additional $750 million, subject to the agreement of the participating lenders and certain other customary conditions. The maturity date of the loans under the Credit Agreement is February 24, 2028.
    Loans under the Credit Agreement bear interest, at Rollins’ election, at (i) for loans denominated in U.S. Dollars, (A) an alternate base rate (subject to a floor of 0.00%), which is the greatest of (x) the prime rate publicly announced from time to time by JPMorgan Chase, (y) the greater of the federal funds effective rate and the Federal Reserve Bank of New York overnight bank funding rate, plus 50 basis points, and (z) Adjusted Term SOFR for a one month interest period, plus a margin ranging from 0.00% to 0.50% per annum based on Rollins’ consolidated total net leverage ratio; or (B) the greater of term SOFR for the applicable interest period plus 10 basis points (“Adjusted Term SOFR”) and zero, plus a margin ranging from 1.00% to 1.50% per annum based on Rollins’ consolidated total net leverage ratio; and (ii) for loans denominated in other currencies, such interest rates as set forth in the Credit Agreement.
    The Credit Agreement contains customary terms and conditions, including, without limitation, certain financial covenants including covenants restricting Rollins’ ability to incur certain indebtedness or liens, or to merge or consolidate with or sell substantially all of its assets to another entity. Further, the Credit Agreement contains a financial covenant restricting Rollins’ ability to permit the ratio of Rollins’ consolidated total net debt to EBITDA to exceed 3.50 to 1.00. Following certain acquisitions, Rollins may elect to increase the financial covenant level to 4.00 to 1.00 temporarily. The Company is in compliance with applicable debt covenants as of March 31, 2025.
    As of March 31, 2025, the Company had no outstanding borrowings under the Revolving Credit Facility. As of December 31, 2024, the Company had outstanding borrowings of $397.0 million under the Revolving Credit Facility.
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    Short-term Debt
    Commercial Paper Program
    In March 2025, we established a commercial paper program under which we may issue unsecured commercial paper up to a total of $1 billion outstanding at any time, with maturities of up to 397 days from the date of issue. The net proceeds from the issuance of commercial paper are expected to be used for general corporate purposes. As of March 31, 2025, there were no outstanding borrowings under the commercial paper program.
    Letters of Credit
    The Company maintained $82.4 million in letters of credit as of March 31, 2025 and $72.0 million as of December 31, 2024. These letters of credit are required by the Company’s insurance companies, due to the Company’s high deductible insurance program, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims.
    NOTE 8.    FAIR VALUE MEASUREMENT
    Assets and liabilities recorded at fair value are measured using a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value. The levels of the fair value hierarchy are:
    •Level 1: observable inputs such as quoted prices in active markets for identical assets or liabilities;
    •Level 2: inputs other than quoted prices in active markets in Level 1 that are either directly or indirectly observable; and
    •Level 3: unobservable inputs for which little or no market data exists.
    Assets and Liabilities Measured at Fair Value on a Recurring Basis
    Debt Securities
    As of March 31, 2025 and December 31, 2024, we had investments in international bonds of $8.1 million and $8.2 million, respectively. These bonds are accounted for as available for sale securities and are Level 2 assets under the fair value hierarchy. The bonds are recorded at their fair market values and reported within other current assets and other assets in our condensed consolidated statement of financial position. The unrealized gain or loss activity during the three months ended March 31, 2025 and 2024 was not significant.
    Contingent Consideration
    As of March 31, 2025 and December 31, 2024, the Company had $25.0 million and $21.0 million of acquisition holdback and earnout liabilities payable to former owners of acquired companies, respectively. The earnout liabilities were adjusted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered Level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.
    Three Months Ended
    March 31,
    (in thousands)20252024
    Beginning balance$21,008 $46,104 
    New acquisitions and measurement adjustments4,730 6,664 
    Payouts(1,193)(1,474)
    Interest and fair value adjustments20 534 
    Charge offset, forfeit and other440 30 
    Ending balance$25,005 $51,858 
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    Other Fair Value Disclosures
    The carrying amount of cash and cash equivalents, trade and financed receivables, accounts payable, and short-term liabilities approximate fair value due to their short-term nature. The carrying amounts of borrowings outstanding under our Revolving Credit Facility approximate fair value, as interest rates are variable and reflective of market rates.
    The following table presents the aggregate fair value and carrying value of our 2035 Senior Notes, which are classified as Level 2 within the fair value hierarchy:
    March 31, 2025December 31, 2024
    (in thousands)Fair ValueCarrying ValueFair ValueCarrying Value
    2035 Senior Notes$496,795 $485,451 $— $— 
    NOTE 9.    CONTINGENCIES
    In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, and regulatory and litigation matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related investigations, cases, and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations, claims filed under California's Private Attorneys General Act, and claims related to our enforcement of post-employment restrictive covenants. We are also involved from time to time in certain environmental matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable in accordance with ASC 450.
    The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
    Item 103 of SEC Regulation S-K requires disclosure of certain environmental legal proceedings if the proceeding reasonably involves potential monetary sanctions of $300,000 or more. The Company has received a notice of alleged violations and information requests from local governmental authorities in California for our Orkin and Clark Pest Control operations and is currently working with several local governments regarding compliance with environmental regulations governing the management of hazardous waste and pesticide disposal. The investigation appears to be part of a broader effort to investigate waste handling and disposal processes of a number of industries. While we are unable to predict the outcome of this investigation, we do not believe the outcome will have a material effect on our results of operations, financial condition, or cash flows.
    Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
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    NOTE 10.    STOCKHOLDERS' EQUITY
    During the three months ended March 31, 2025, the Company paid $79.9 million, or $0.165 per share, in cash dividends compared to $72.6 million, or $0.150 per share, during the same period in 2024.
    The Company withholds shares from employees for the payment of their taxes on equity awards that have vested. The Company withheld $14.7 million and $11.3 million in connection with employee tax obligations during the three month periods ended March 31, 2025 and 2024, respectively.
    The Company did not repurchase shares on the open market during the three months ended March 31, 2025 and March 31, 2024.
    The following table summarizes the components of the Company’s stock-based compensation programs, including time-lapsed restricted share awards, performance share unit awards, and employee stock purchase plan, recorded as expense:
    Three Months Ended
    March 31,
    (in thousands)20252024
    Stock-based compensation expense$8,799 $7,181 
    NOTE 11.    EARNINGS PER SHARE
    The Company reports both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period. Diluted earnings per share is calculated by dividing the net income available to participating common shareholders by the diluted weighted average number of shares outstanding for the period. The diluted weighted average number of shares outstanding is the basic weighted number of shares adjusted for any potentially dilutive equity.
    A reconciliation of weighted average shares outstanding is as follows (in thousands):
    Three Months Ended
    March 31,
    20252024
    Weighted-average outstanding common shares482,581481,877
    Add participating securities:
    Weighted-average time-lapse restricted awards1,8332,254
    Total weighted-average shares outstanding – basic484,414484,131
    Dilutive effect of restricted stock units and PSUs20187
    Weighted-average shares outstanding – diluted484,434484,318
    NOTE 12.    INCOME TAXES
    The Company’s provision for income taxes is recorded on an interim basis based upon the Company’s estimate of the annual effective income tax rate for the full year applied to “ordinary” income or loss, adjusted each quarter for discrete items. The Company recorded a provision for income taxes of $32.3 million and $30.2 million for the three months ended March 31, 2025 and 2024, respectively.
    The Company’s effective tax rate decreased to 23.5% in the first quarter of 2025 compared with 24.3% in the first quarter of 2024. The lower rate for the quarter was primarily due to increased benefits from stock-based compensation.
    NOTE 13. SEGMENT AND GEOGRAPHIC INFORMATION
    The Company operates under one reportable segment which contains our residential, commercial, and termite service offerings. The Company's chief operating decision maker ("CODM") is the chief executive officer. The CODM uses net income to assess financial performance and allocate resources. This financial metric is used by the CODM to make key
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    operating decisions, such as the determination of the rate of growth investments and the allocation of budget between cost categories. The measure of segment assets is reported on the balance sheet as total consolidated assets.
    The following table presents selected financial information with respect to the Company’s single reportable segment:


    Three Months Ended March 31,
    (in thousands)20252024
    Revenue$822,504 $748,349 
    Less:
    Cost of services provided (exclusive of depreciation and amortization below):
    Employee expenses261,724 238,529 
    Materials and supplies48,491 44,786 
    Insurance and claims16,524 17,644 
    Fleet expenses36,857 30,697 
    Other cost of services provided (1)
    36,538 33,902 
    Total cost of services provided (exclusive of depreciation and amortization below)$400,134 $365,558 
    Sales, general and administrative:
    Selling and marketing expenses98,250 82,911 
    Administrative employee expenses81,481 75,778 
    Insurance and claims10,004 10,526 
    Fleet expenses9,403 7,765 
    Other sales, general and administrative (2)
    51,375 46,077 
    Total sales, general and administrative$250,513 $223,057 
    Depreciation and amortization29,209 27,310 
    Interest expense, net5,796 7,725 
    Other income, net(692)61 
    Income tax expense32,296 30,244 
    Net income$105,248 $94,394 

    1) Other cost of services provided includes facilities costs, professional services, maintenance and repairs, software license costs, and other expenses directly related to providing services.
    2) Other sales, general and administrative includes facilities costs, professional services, maintenance and repairs, software license costs, bad debt expense, and other administrative expenses.

    See the consolidated financial statements for other financial information regarding the Company’s reportable segment. See Note 4, Revenue for further information on revenue.

    The Company's long-lived tangible assets, as well as the Company's operating lease right-of-use assets recognized in the condensed consolidated statements of financial position were located as follows:

    March 31,
    2025
    December 31,
    2024
    (in thousands)
    United States$509,937 $503,767 
    International36,500 35,546 
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    NOTE 14.    SUBSEQUENT EVENTS
    Saela Acquisition
    On April 2, 2025, the Company acquired 100% of Saela Holdings, LLC (“Saela”) for $200 million, subject to post-closing adjustments related to the assets and liabilities of Saela at closing, plus $15 million of contingent consideration that will be paid upon the attainment of future growth and profitability levels. The acquisition is expected to be accounted for as a business combination and the assets acquired and liabilities assumed will be measured at fair value as of the acquisition date. The initial purchase price allocation is not complete as of the date of this filing. We funded this acquisition using cash on hand and borrowings under the commercial paper program.
    Quarterly Dividend
    On April 22, 2025, the Company’s Board of Directors declared a regular quarterly cash dividend on its common stock of $0.165 per share payable on June 10, 2025 to shareholders of record at the close of business on May 12, 2025.
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    ITEM 2.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
    The following discussion should be read in conjunction with our financial statements and the related notes that appear elsewhere in this quarterly report on Form 10-Q.
    GENERAL OPERATING COMMENTS
    Below is a summary of the key operating results for the three months ended March 31, 2025:
    •First quarter revenues were $822.5 million, an increase of 9.9% over the first quarter of 2024 with organic revenues* increasing 7.4%. The stronger dollar versus foreign currencies in countries where we operate reduced revenues by 40 basis points during the quarter.
    •Quarterly operating income was $142.6 million, an increase of 7.7% over the first quarter of 2024. Quarterly operating margin was 17.3%, a decrease of 40 basis points versus the first quarter of 2024. Adjusted operating income* was $146.9 million, an increase of 6.7% over the prior year. Adjusted operating income margin* was 17.9%, a decrease of 50 basis points compared to the prior year.
    •Adjusted EBITDA* was $171.9 million, an increase of 6.9% over the prior year. Adjusted EBITDA margin* was 20.9%, a decrease of 60 basis points versus the first quarter of 2024.
    •Quarterly net income was $105.2 million, an increase of 11.5% over the prior year. Adjusted net income* was $107.9 million, an increase of 9.7% over the prior year.
    •Quarterly EPS was $0.22 per diluted share, a 15.8% increase over the prior year EPS of $0.19. Adjusted EPS* was $0.22 per diluted share, an increase of 10.0% over the prior year.
    •Operating cash flow was $146.9 million for the quarter, an increase of 15.3% compared to the prior year. The Company invested $27.2 million in acquisitions, $6.8 million in capital expenditures, and paid dividends totaling $79.9 million.
    Demand remains favorable to start the second quarter and the pipeline of acquisition activity remains healthy. Although we continue to navigate a highly uncertain macroeconomic environment, we believe we are well positioned to continue to deliver strong results in 2025.
    We remain focused on driving 7% to 8% organic revenue growth while adding 3% to 4% of inorganic revenue growth for 2025. We continue to focus on improving the efficiency of our business model while investing in programs aimed at growing our business across our service offerings.
    *Amounts are non-GAAP financial measures. See the schedules below for a discussion of non-GAAP financial metrics including a reconciliation of the most directly comparable GAAP measure.
    IMPACT OF ECONOMIC TRENDS
    The continued disruption in economic markets due to inflation, changing interest rates, business interruptions due to natural disasters and changes in weather patterns, employee shortages, and supply chain issues, all pose challenges which may adversely affect our future performance. The Company continues to execute various strategies previously implemented to help mitigate the impact of these economic disruptors. However, the Company cannot reasonably estimate whether these strategies will help mitigate the impact of these economic disruptors in the future.
    Additionally, the Company continues to monitor ongoing changes to global trade policies, including the imposition of tariffs. The broader economic impact of these policies is uncertain, and while we may experience changes in fleet-related expenses and materials and supplies, we do not expect to be materially affected.
    The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are
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    of a normal recurring nature but are complicated by the continued uncertainty surrounding these economic trends. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
    The extent to which these economic trends will continue to impact the Company’s business, financial condition and results of operations is uncertain. Therefore, we cannot reasonably estimate the full future impacts of these matters at this time.
    RESULTS OF OPERATIONS
    Quarter ended March 31, 2025 compared to quarter ended March 31, 2024
    Three Months Ended March 31,
    Variance
    (in thousands, except per share data)20252024$%
    GAAP Metrics
    Revenues$822,504 $748,349 $74,155 9.9 %
    Gross profit (1)
    $422,370 $382,791 $39,579 10.3 %
    Gross profit margin (1)
    51.4 %51.2 %20 bps
    Operating income$142,648 $132,424 $10,224 7.7 %
    Operating income margin17.3 %17.7 %(40) bps
    Net income$105,248 $94,394 $10,854 11.5 %
    EPS$0.22 $0.19 $0.03 15.8 %
    Operating cash flow$146,892 $127,433 $19,459 15.3 %
    Non-GAAP Metrics
    Adjusted operating income (2)
    $146,861 $137,689 $9,172 6.7 %
    Adjusted operating margin (2)
    17.9 %18.4 %(50) bps
    Adjusted net income (2)
    $107,868 $98,357 $9,511 9.7 %
    Adjusted EPS (2)
    $0.22 $0.20 $0.02 10.0 %
    Adjusted EBITDA (2)
    $171,857 $160,783 $11,074 6.9 %
    Adjusted EBITDA margin (2)
    20.9 %21.5 %(60) bps
    Free cash flow (2)
    $140,111 $120,262 $19,849 16.5 %
    (1) Exclusive of depreciation and amortization
    (2) Amounts are non-GAAP financial measures. See "Non-GAAP Financial Measures" of this Form 10-Q for a discussion of non-GAAP financial metrics including a reconciliation of the most directly comparable GAAP measure.

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    The following table presents financial information, including our significant expense categories, for the three months ended March 31, 2025 and 2024:

    Three Months Ended March 31,
    (unaudited, in thousands)20252024
    $% of Revenue$% of Revenue
    Revenue$822,504 100.0 %$748,349 100.0 %
    Less:
    Cost of services provided (exclusive of depreciation and amortization below):
    Employee expenses261,724 31.8 %238,529 31.9 %
    Materials and supplies48,491 5.9 %44,786 6.0 %
    Insurance and claims16,524 2.0 %17,644 2.4 %
    Fleet expenses36,857 4.5 %30,697 4.1 %
    Other cost of services provided (1)
    36,538 4.4 %33,902 4.5 %
    Total cost of services provided (exclusive of depreciation and amortization below)$400,134 48.6 %$365,558 48.8 %
    Sales, general and administrative:
    Selling and marketing expenses98,250 11.9 %82,911 11.1 %
    Administrative employee expenses81,481 9.9 %75,778 10.1 %
    Insurance and claims10,004 1.2 %10,526 1.4 %
    Fleet expenses9,403 1.1 %7,765 1.0 %
    Other sales, general and administrative (2)
    51,375 6.2 %46,077 6.2 %
    Total sales, general and administrative$250,513 30.5 %$223,057 29.8 %
    Depreciation and amortization29,209 3.6 %27,310 3.6 %
    Interest expense, net5,796 0.7 %7,725 1.0 %
    Other expense (income), net(692)(0.1)%61 — %
    Income tax expense32,296 3.9 %30,244 4.0 %
    Net income$105,248 12.8 %$94,394 12.6 %
    1) Other cost of services provided includes facilities costs, professional services, maintenance & repairs, software license costs, and other expenses directly related to providing services.
    2) Other sales, general and administrative includes facilities costs, professional services, maintenance & repairs, software license costs, bad debt expense, and other administrative expenses.
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    Revenues
    The following presents a summary of revenues by service offering for the first quarter ended March 31, 2025 and March 31, 2024, respectively:
    425426
    Revenues for the quarter ended March 31, 2025 were $822.5 million, an increase of $74.2 million, or 9.9%, from 2024 revenues of $748.3 million. The increase in revenues was driven by demand from our customers across all major service offerings, partially offset by foreign currency headwind of 40 basis points, primarily related to the Canadian Dollar. Organic revenue* growth was 7.4% with acquisitions adding 2.5% in the quarter. Residential pest control revenue increased 8.2%, commercial pest control revenue increased 10.2% and termite and ancillary services grew 13.2% including both organic and acquisition-related growth in each area. Organic revenue* growth was strong across our service offerings, growing 5.7% in residential, 7.4% in commercial, and 11.1% in termite and ancillary activity, despite having one less business day in the quarter ended March 31, 2025 compared to the same quarter in 2024.
    *Amounts are non-GAAP financial measures. See the schedules below for a discussion of non-GAAP financial metrics including a reconciliation of the most directly comparable GAAP measure.
    Revenues are impacted by the seasonal nature of the Company’s pest and termite control services. The increase in pest activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the change in seasons), has historically resulted in an increase in the Company’s revenues as evidenced by the following table:
    Consolidated Net Revenues
    (in thousands)202520242023
    First Quarter$822,504 $748,349 $658,015 
    Second Quarter— 891,920 820,750 
    Third Quarter— 916,270 840,427 
    Fourth Quarter— 832,169 754,086 
    Year to date$822,504 $3,388,708 $3,073,278 
    Gross Profit (exclusive of Depreciation and Amortization)
    Gross profit for the quarter ended March 31, 2025 was $422.4 million, an increase of $39.6 million, or 10.3%, compared to $382.8 million for the quarter ended March 31, 2024. Gross margin improved 20 basis points to 51.4% in 2025 compared to 51.2% in 2024, as pricing more than offset inflationary pressures. We saw leverage across a number of cost categories, including 10 basis points in each of employee expenses and materials and supplies, with the most significant leverage in insurance and claims of 40 basis points. This was partially offset by 40 basis points of higher fleet expenses associated with our leased vehicles due to higher lease costs.
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    Sales, General and Administrative
    For the quarter ended March 31, 2025, sales, general and administrative ("SG&A") expenses were $250.5 million, an increase of $27.5 million, or 12.3%, compared to the quarter ended March 31, 2024.
    As a percentage of revenue, SG&A increased 70 basis points to 30.5% from 29.8% in the prior year. Selling and marketing costs have increased by 80 basis points as we continue to invest in growth initiatives, including advertising. This was partially offset by leverage associated with lower administrative costs and insurance and claims costs.
    Depreciation and Amortization
    For the quarter ended March 31, 2025, depreciation and amortization increased $1.9 million, or 7.0%, compared to the quarter ended March 31, 2024. The increase was due to higher amortization of intangible assets from acquisitions.
    Operating Income
    For the quarter ended March 31, 2025, operating income increased $10.2 million, or 7.7%, compared to the prior year.
    As a percentage of revenue, operating income was 17.3%, a decrease of 40 basis points compared to the first quarter of 2024. Operating margin declined mostly due to investments in growth initiatives and higher fleet costs, partially offset by leverage in insurance and claims, administrative costs, employee expenses, and materials and supplies.
    Interest Expense, Net
    During the quarter ended March 31, 2025, interest expense, net decreased $1.9 million compared to the prior year due to both a lower average outstanding debt balance compared to the same quarter in the prior year and a lower average interest rate on our borrowings. For full year 2025, we expect to incur a higher level of interest expense compared to 2024 due to a higher level of acquisition activity. We expect to incur between $8.0 million to $10.0 million of interest expense in the second quarter of 2025.
    Other Income, Net
    During the quarter ended March 31, 2025, other income increased $0.8 million primarily due to higher gains on non-operational asset sales.
    Income Taxes
    The Company’s effective tax rate was 23.5% in the first quarter of 2025 and 24.3% in the first quarter of 2024. The lower rate for the quarter was primarily due to increased benefits from stock-based compensation. We expect the effective tax rate to approximate 26% for 2025.
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    Non-GAAP Financial Measures
    Reconciliation of GAAP and non-GAAP Financial Measures
    A non-GAAP financial measure is a numerical measure of financial performance, financial position, or cash flows that either 1) excludes amounts, or is subject to adjustments that have the effect of excluding amounts, that are included in the most directly comparable measure calculated and presented in accordance with GAAP in the statement of operations, balance sheet or statement of cash flows, or 2) includes amounts, or is subject to adjustments that have the effect of including amounts, that are excluded from the most directly comparable measure so calculated and presented.
    These measures should not be considered in isolation or as a substitute for revenues, net income, earnings per share or other performance measures prepared in accordance with GAAP. Management believes all of these non-GAAP financial measures are useful to provide investors with information about current trends in, and period-over-period comparisons of, the Company's results of operations. An analysis of any non-GAAP financial measure should be used in conjunction with results presented in accordance with GAAP.
    The Company has used the following non-GAAP financial measures in this Form 10-Q:
    Organic revenues
    Organic revenues are calculated as revenues less the revenues from acquisitions completed within the prior 12 months and excluding the revenues from divested businesses. Acquisition revenues are based on the trailing 12-month revenue of our acquired entities. Management uses organic revenues, and organic revenues by type to compare revenues over various periods excluding the impact of acquisitions and divestitures.
    Adjusted operating income and adjusted operating margin
    Adjusted operating income and adjusted operating margin are calculated by adding back to net income those expenses resulting from the amortization of certain intangible assets, adjustments to the fair value of contingent consideration resulting from the acquisition of Fox Pest Control, and restructuring costs related to restructuring and workforce reduction plans. Adjusted operating margin is calculated as adjusted operating income divided by revenues. Management uses adjusted operating income and adjusted operating margin as measures of operating performance because these measures allow the Company to compare performance consistently over various periods.
    Adjusted net income and adjusted EPS
    Adjusted net income and adjusted EPS are calculated by adding back to the GAAP measures amortization of certain intangible assets, adjustments to the fair value of contingent consideration resulting from the acquisition of Fox Pest Control, and restructuring costs related to restructuring and workforce reduction plans, and excluding gains and losses on the sale of non-operational assets and gains on the sale of businesses, and by further subtracting the tax impact of those expenses, gains, or losses. Management uses adjusted net income and adjusted EPS as measures of operating performance because these measures allow the Company to compare performance consistently over various periods.
    EBITDA, EBITDA margin, adjusted EBITDA, adjusted EBITDA margin, incremental EBITDA margin and adjusted incremental EBITDA margin
    EBITDA is calculated by adding back to net income depreciation and amortization, interest expense, net, and provision for income taxes. EBITDA margin is calculated as EBITDA divided by revenues. Adjusted EBITDA and adjusted EBITDA margin are calculated by further adding back those expenses resulting from the adjustments to the fair value of contingent consideration resulting from the acquisition of Fox Pest Control, restructuring costs related to restructuring and workforce reduction plans, and excluding gains and losses on the sale of non-operational assets and gains on the sale of businesses. Management uses EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin as measures of operating performance because these measures allow the Company to compare performance consistently over various periods. Incremental EBITDA margin is calculated as the change in EBITDA divided by the change in revenue. Management uses incremental EBITDA margin as a measure of operating performance because this measure allows the Company to compare performance consistently over various periods. Adjusted incremental EBITDA margin is calculated as the change in adjusted EBITDA divided by the change in revenue. Management uses adjusted incremental EBITDA margin as a measure
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    of operating performance because this measure allows the Company to compare performance consistently over various periods.
    Free cash flow and free cash flow conversion
    Free cash flow is calculated by subtracting capital expenditures from cash provided by operating activities. Management uses free cash flow to demonstrate the Company’s ability to maintain its asset base and generate future cash flows from operations. Free cash flow conversion is calculated as free cash flow divided by net income. Management uses free cash flow conversion to demonstrate how much net income is converted into cash. Management believes that free cash flow is an important financial measure for use in evaluating the Company’s liquidity. Free cash flow should be considered in addition to, rather than as a substitute for, net cash provided by operating activities as a measure of our liquidity. Additionally, the Company’s definition of free cash flow is limited, in that it does not represent residual cash flows available for discretionary expenditures, due to the fact that the measure does not deduct the payments required for debt service and other contractual obligations or payments made for business acquisitions. Therefore, management believes it is important to view free cash flow as a measure that provides supplemental information to our consolidated statements of cash flows.
    Adjusted sales, general, and administrative ("SG&A")
    Adjusted SG&A is calculated by removing the adjustments to the fair value of contingent consideration resulting from the acquisition of Fox Pest Control. Management uses adjusted SG&A to compare SG&A expenses consistently over various periods.
    Leverage ratio
    Leverage ratio, a financial valuation measure, is calculated by dividing adjusted net debt by adjusted EBITDAR. Adjusted net debt is calculated by adding operating lease liabilities to total long-term debt less a cash adjustment of 90% of total consolidated cash. Adjusted EBITDAR is calculated by adding back to net income depreciation and amortization, interest expense, net, provision for income taxes, operating lease cost, and stock-based compensation expense. Management uses leverage ratio as an assessment of overall liquidity, financial flexibility, and leverage.
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    Set forth below is a reconciliation of the non-GAAP financial measures contained in this report with their most directly comparable GAAP measures (unaudited, in thousands, except per share data and margins).
    Three Months Ended March 31,
    Variance
    20252024$%
    Reconciliation of Revenues to Organic Revenues
    Revenues$822,504 $748,349 74,155 9.9 
    Revenues from acquisitions(18,550)— (18,550)2.5 
    Organic revenues$803,954 $748,349 55,605 7.4 
    Reconciliation of Residential Revenues to Organic Residential Revenues
    Residential revenues$356,313 $329,338 26,975 8.2 
    Residential revenues from acquisitions(8,366)— (8,366)2.5 
    Residential organic revenues$347,947 $329,338 18,609 5.7 
    Reconciliation of Commercial Revenues to Organic Commercial Revenues
    Commercial revenues$284,357 $258,114 26,243 10.2 
    Commercial revenues from acquisitions(7,032)— (7,032)2.8 
    Commercial organic revenues$277,325 $258,114 19,211 7.4 
    Reconciliation of Termite and Ancillary Revenues to Organic Termite and Ancillary Revenues
    Termite and ancillary revenues$172,130 $152,060 20,070 13.2 
    Termite and ancillary revenues from acquisitions(3,152)— (3,152)2.1 
    Termite and ancillary organic revenues$168,978 $152,060 16,918 11.1 
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    Three Months Ended March 31,Variance
    20252024$%
    Reconciliation of Operating Income to Adjusted Operating Income and Adjusted Operating Income Margin
    Operating income$142,648 $132,424 
    Fox acquisition-related expenses (1)
    4,213 5,265 
    Adjusted operating income$146,861 $137,689 9,172 6.7
    Revenues$822,504 $748,349 
    Operating income margin17.3 %17.7 %
    Adjusted operating margin17.9 %18.4 %
    Reconciliation of Net Income to Adjusted Net Income and Adjusted EPS
    Net income$105,248 $94,394 
    Fox acquisition-related expenses (1)
    4,213 5,265 
    Gain on sale of assets, net (2)
    (692)61 
    Tax impact of adjustments (3)
    (901)(1,363)
    Adjusted net income$107,868 $98,357 9,511 9.7
    EPS - basic and diluted$0.22 $0.19 
    Fox acquisition-related expenses (1)
    0.01 0.01 
    Gain on sale of assets, net (2)
    — — 
    Tax impact of adjustments (3)
    — — 
    Adjusted EPS - basic and diluted (4)
    $0.22 $0.20 0.02 10.0
    Weighted average shares outstanding – basic484,414 484,131 
    Weighted average shares outstanding – diluted484,434 484,318 
    Reconciliation of Net Income to EBITDA, Adjusted EBITDA, EBITDA Margin, Incremental EBITDA Margin, Adjusted EBITDA Margin, and Adjusted Incremental EBITDA Margin
    Net income$105,248 $94,394 
    Depreciation and amortization29,209 27,310 
    Interest expense, net5,796 7,725 
    Provision for income taxes32,296 30,244 
    EBITDA$172,549 $159,673 12,876 8.1
    Fox acquisition-related expenses (1)
    — 1,049 
    Gain on sale of assets, net (2)
    (692)61 
    Adjusted EBITDA$171,857 $160,783 11,074 6.9
    Revenues$822,504 $748,349 74,155 
    EBITDA margin21.0 %21.3 %
    Incremental EBITDA margin17.4 %
    Adjusted EBITDA margin20.9 %21.5 %
    Adjusted incremental EBITDA margin14.9 %
    Reconciliation of Net Cash Provided by Operating Activities to Free Cash Flow and Free Cash Flow Conversion
    Net cash provided by operating activities$146,892 $127,433 
    Capital expenditures(6,781)(7,171)
    Free cash flow$140,111 $120,262 19,849 16.5
    Free cash flow conversion133.1 %127.4 %

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    Three Months Ended March 31,
    20252024
    Reconciliation of SG&A to Adjusted SG&A
    SG&A$250,513 $223,057 
    Fox acquisition-related expenses (1)
    — 1,049 
    Adjusted SG&A$250,513 $222,008 
    Revenues$822,504 $748,349 
    Adjusted SG&A as a % of revenues30.5 %29.7 %
    Period Ended
    March 31, 2025
    Period Ended
    December 31, 2024
    Reconciliation of Long-term Debt and Net Income to Leverage Ratio
    Long-term debt (5)
    $500,000 $397,000 
    Operating lease liabilities (6)
    425,582 417,218 
    Cash adjustment (7)
    (181,059)(80,667)
    Adjusted net debt$744,523 $733,551 
    Net income477,233 466,379 
    Depreciation and amortization115,119 113,220 
    Interest expense, net25,748 27,677 
    Provision for income taxes165,903 163,851 
    Operating lease cost (8)
    141,057 133,420 
    Stock-based compensation expense31,602 29,984 
    Adjusted EBITDAR$956,662 $934,531 
    Leverage ratio0.8x0.8x

    (1) Consists of expenses resulting from the amortization of certain intangible assets and adjustments to the fair value of contingent consideration resulting from the acquisition of Fox Pest Control ("Fox"). While we exclude such expenses in this non-GAAP measure, the revenue from the acquired company is reflected in this non-GAAP measure and the acquired assets contribute to revenue generation.
    (2) Consists of the gain or loss on the sale of non-operational assets.
    (3) The tax effect of the adjustments is calculated using the applicable statutory tax rates for the respective periods.
    (4) In some cases, the sum of the individual EPS amounts may not equal total non-GAAP EPS calculations due to rounding.
    (5) As of March 31, 2025, the Company had outstanding borrowings of $500.0 million from the issuance of our 2035 Senior Notes and no outstanding borrowings under the Revolving Credit Facility. The Company’s borrowings are presented under the long-term debt caption of our condensed consolidated balance sheet, net of a $7.6 million unamortized discount and $6.9 million in unamortized debt issuance costs as of March 31, 2025.
    (6) Operating lease liabilities are presented under the operating lease liabilities - current and operating lease liabilities, less current portion captions of our consolidated balance sheet.
    (7) Represents 90% of cash and cash equivalents per our consolidated balance sheet as of both periods presented.
    (8) Operating lease cost excludes short-term lease cost associated with leases that have a duration of 12 months or less.
    LIQUIDITY AND CAPITAL RESOURCES
    Sources and Uses of Cash
    The Company’s $201.2 million of total cash at March 31, 2025 is held at various banking institutions. As of March 31, 2025, approximately $50.2 million is held in cash by foreign subsidiaries and the remaining $151.0 million is held at domestic banks.
    We intend to continue to grow the business in the international markets where we have a presence. As it relates to our unremitted earnings in foreign jurisdictions, we assert that foreign cash earnings in excess of working capital and cash needed for strategic investments and acquisitions are not intended to be indefinitely reinvested offshore.

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    We believe our current cash and cash equivalents balances, future cash flows expected to be generated from operating activities, access to debt financing based on our creditworthiness, our $1 billion commercial paper program, which is backstopped by our Revolving Credit Facility, and available borrowings under our Revolving Credit Facility, will be sufficient to finance our current operations and obligations, and fund expansion of the business for the foreseeable future.
    2035 Senior Notes
    In February 2025, we issued ten-year notes with an aggregate principal amount of $500 million due on February 24, 2035 (the “2035 Senior Notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act. We issued the 2035 Senior Notes at 98.443% of par, representing a discount of $7.8 million, and paid approximately $5.4 million for debt issuance costs. The interest is payable semi-annually in arrears on February 24 and August 24 of each year at 5.25% per annum, beginning on August 24, 2025, and the entire principal amount is due at the time of maturity. We used the net proceeds from this offering primarily to repay outstanding borrowings under the Revolving Credit Facility, as well as for general corporate purposes.
    Commercial Paper Program
    In March 2025, we established a commercial paper program under which we may issue unsecured commercial paper up to a total of $1 billion outstanding at any time, with maturities of up to 397 days from the date of issue. The net proceeds from the issuance of commercial paper are expected to be used for general corporate purposes. As of March 31, 2025, there were no outstanding borrowings under the commercial paper program.
    Revolving Credit Facility
    In February 2023, the Company entered into a credit agreement with, among others, JPMorgan Chase Bank, N.A. (“JPMorgan Chase”), as administrative agent (in such capacity, the “Administrative Agent”).
    The Credit Agreement provides for a $1.0 billion revolving credit facility ("Revolving Credit Facility"), which may be denominated in U.S. Dollars and other currencies, subject to a $400 million foreign currency sublimit. Rollins has the ability to expand its borrowing availability under the Credit Agreement in the form of increased revolving commitments or one or more tranches of term loans by up to an additional $750 million, subject to the agreement of the participating lenders and certain other customary conditions. The maturity date of the loans under the Credit Agreement is February 24, 2028.
    As of March 31, 2025, the Company had no outstanding borrowings under the Revolving Credit Facility. As of December 31, 2024, the Company had outstanding borrowings of $397.0 million under the Revolving Credit Facility.
    Letters of Credit
    The Company maintained $82.4 million in letters of credit as of March 31, 2025 and $72.0 million as of December 31, 2024. These letters of credit are required by the Company’s insurance companies, due to the Company’s high deductible insurance program, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims.
    The following table sets forth a summary of our cash flows from operating, investing and financing activities for the three month periods presented:
    Three Months Ended March 31,Variance
    (in thousands)20252024$%
    Net cash provided by operating activities$146,892 $127,433 19,459 15.3
    Net cash used in investing activities(32,567)(52,465)(19,898)(37.9)
    Net cash used in financing activities(4,612)(64,254)(59,642)(92.8)
    Effect of exchange rate on cash1,834 (1,568)3,402 N/M
    Net increase in cash and cash equivalents$111,547 $9,146 102,401 N/M
    N/M - calculation not meaningful
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    ROLLINS, INC. AND SUBSIDIARIES
    Cash Provided by Operating Activities
    Cash from operating activities is the principal source of cash generation for our businesses. The most significant source of cash in our cash flow from operations is customer-related activities, the largest of which is collecting cash resulting from services sold. The most significant operating use of cash is to pay our suppliers, employees, and tax authorities. The Company’s operating activities generated net cash of $146.9 million and $127.4 million for the three months ended March 31, 2025 and 2024, respectively. The $19.5 million increase was driven primarily by strong operating results and the timing of cash receipts and cash payments to and from customers, vendors, employees, and tax and regulatory authorities.
    The US Internal Revenue Service provided disaster relief to all State of Georgia taxpayers due to the impact of Hurricane Helene. Therefore, we did not make an estimated payment for US federal income tax purposes in the fourth quarter of 2024. That tax payment is due in the second quarter of 2025. We expect cash flows from operating activities to be negatively impacted associated with timing of this payment and normal recurring federal income tax payments in the second quarter of 2025.
    Cash Used in Investing Activities
    The Company’s investing activities used $32.6 million and $52.5 million for the three months ended March 31, 2025 and 2024, respectively. Cash paid for acquisitions totaled $27.2 million for the three months ended March 31, 2025, compared to $47.1 million for the three months ended March 31, 2024. The Company invested $6.8 million in capital expenditures during the year, offset by $1.4 million in cash proceeds from the sale of assets, compared with $7.2 million of capital expenditures and $0.7 million in cash proceeds from asset sales in 2024. The Company’s investing activities were funded through existing cash balances, operating cash flows, and borrowings.
    Cash Used in or Provided by Financing Activities
    Cash of $4.6 million was used in financing activities during the three months ended March 31, 2025, compared with $64.3 million during the three months ended March 31, 2024. A total of $79.9 million was paid in cash dividends ($0.165 per share) during the three months ended March 31, 2025, compared to $72.6 million in cash dividends paid ($0.150 per share) during the three months ended March 31, 2024.
    During the three months ended March 31, 2025, the company received proceeds of $492.2 million and paid $5.4 million of debt issuance costs related to the issuance of the 2035 Senior Notes. Those proceeds were used primarily to repay borrowings under the credit agreement. Net repayments on the credit agreement during the three months ended March 31, 2025 were $397.0 million, resulting in net incremental borrowings in the quarter of $95.2 million compared to net borrowings of $20.0 million during 2024.
    During the three months ended March 31, 2025, the Company paid $1.2 million of contingent consideration, compared to $1.5 million during the three months ended March 31, 2024. The Company withheld $14.7 million and $11.3 million of common stock for the three months ended March 31, 2025 and 2024, respectively, in connection with tax withholding obligations of its employees upon vesting of such employees’ equity awards.
    Share Repurchase Program
    In 2012, the Company’s Board of Directors authorized the purchase of up to 5 million shares of the Company’s common stock. After adjustments for stock splits, the total authorized shares under the share repurchase plan is 16.9 million shares. As of March 31, 2025, 11.4 million additional shares may be purchased under the share repurchase program.
    Active Shelf Registration
    The Form S-3 on file with the SEC registered $1.5 billion of the Company’s common stock, preferred stock, debt securities, depositary shares, warrants, rights, purchase contracts and units for future issuance. The Company may offer and sell some or all of such securities from time to time or through underwriters, brokers or dealers, directly to one or more other purchasers, through a block trade, through agents on a best-efforts basis, through a combination of any of the above methods of sale or through other types of transactions described in the Form S-3. The Company has not sold any securities as of the date of this Form 10-Q.
    30

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    CONTINGENCIES
    In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related investigations, cases, and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations, claims filed under California's Private Attorneys General Act, and claims related to our enforcement of post-employment restrictive covenants. We are also involved from time to time in certain environmental matters primarily arising in the normal course of business.We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable in accordance with ASC 450.
    The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
    Item 103 of SEC Regulation S-K requires disclosure of certain environmental legal proceedings if the proceeding reasonably involves potential monetary sanctions of $300,000 or more. The Company has received a notice of alleged violations and information requests from local governmental authorities in California for our Orkin and Clark Pest Control operations and is currently working with several local governments regarding compliance with environmental regulations governing the management of hazardous waste and pesticide disposal. The investigation appears to be part of a broader effort to investigate waste handling and disposal processes of a number of industries. While we are unable to predict the outcome of this investigation, we do not believe the outcome will have a material effect on our results of operations, financial condition, or cash flows.
    Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
    CRITICAL ACCOUNTING ESTIMATES
    There have been no significant changes in our identified critical accounting estimates as disclosed in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates" of our 2024 Form 10-K.
    CAUTION REGARDING FORWARD-LOOKING STATEMENTS
    This Quarterly Report on Form 10-Q as well as other written or oral statements by the Company may contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. We have based these forward-looking statements on our current opinions, expectations, intentions, beliefs, plans, objectives, assumptions and projections about future events and financial trends affecting the operating results and financial condition of our business. Although we believe that these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions, or expectations. Generally, statements that do not relate to historical facts, including statements concerning possible or assumed future actions, business strategies, events or results of operations, are forward-looking statements. The words “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “possible,” “potential,” “predict,” “should,” “will,” “would,” and similar expressions may identify forward-looking statements, but the
    31

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    absence of these words does not mean that a statement is not forward-looking. Forward-looking statements in this Quarterly Report on Form 10-Q include, but are not limited to, statements regarding:
    •expectations with respect to our financial and business performance and strategy;
    •expansion efforts and growth opportunities, including, but not limited, to organic growth and recent and future acquisitions in the United States and in foreign markets where we have a presence and integration efforts with respect to recent acquisitions;
    •the impact of inflation, changing interest rates, business interruptions due to natural disasters and changes in the weather patterns, employee shortages, and supply chain issues;
    •the economic impact of changes to global trade policies, including the imposition of tariffs, and changes in materials and supplies and fleet-related expenses;
    •our belief that demand remains favorable and we are well positioned to continue to deliver strong results in 2025;
    •expectations with respect to interest costs and the effective tax rate;
    •our pipeline for acquisitions remains healthy;
    •sufficiency of current cash and cash equivalents balances, future cash flows, access to debt financing based on our creditworthiness, our $1 billion commercial paper program, and available borrowings under our Revolving Credit Facility to finance our current and future operations;
    •our belief that the Company has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims;
    •our approach to capital allocation inclusive of our intent to pay cash dividends to common shareholders;
    •our belief that no pending or threatened claim, proceeding, litigation, regulatory action or investigation, either alone or in the aggregate, including but not limited to the investigation by certain California governmental authorities regarding compliance with environmental regulations, claims filed under California's Private Attorneys General Act, and claims related to our enforcement of post-employment restrictive covenants will have a material adverse effect on our financial position, results of operations or liquidity; and
    •estimates, assumptions, and projections related to our application of critical accounting policies, described in more detail under “Critical Accounting Estimates.”
    These forward-looking statements are based on information available as of the date of this report, and current expectations, forecasts, and assumptions, and involve a number of judgments, risks and uncertainties. Important factors could cause actual results to differ materially from those indicated or implied by forward-looking statements including, but not limited to, those set forth in the sections entitled “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and may also be described from time to time in our future reports filed with the SEC.
    Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date, and we do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required by law.
    ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    For information regarding our exposure to certain market risks, see “Quantitative and Qualitative Disclosures about Market Risk,” in Part II, Item 7.A of our 2024 Form 10-K. There were no material changes to our market risk exposure during the three months ended March 31, 2025.
    ITEM 4.    CONTROLS AND PROCEDURES
    The Disclosure Committee, with the participation of our principal executive officer and principal financial officer, conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of March 31, 2025 (the “Evaluation Date”). Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of the
    32

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    Evaluation Date to ensure that the information required to be included in reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms.
    Changes in Internal Controls Over Financial Reporting
    There were no changes in the Company’s internal control over financial reporting, as defined in Rule 13a-15(f) under the Exchange Act, during the quarter ended March 31, 2025 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
    33

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    PART II OTHER INFORMATION
    ITEM 1.    LEGAL PROCEEDINGS
    In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related investigations, cases, and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations, claims filed under California's Private Attorneys General Act, and claims related to our enforcement of post-employment restrictive covenants. We are also involved from time to time in certain environmental matters primarily arising in the normal course of business.We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable in accordance with ASC 450.
    The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third party to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
    Item 103 of SEC Regulation S-K requires disclosure of certain environmental legal proceedings if the proceeding reasonably involves potential monetary sanctions of $300,000 or more. The Company has received a notice of alleged violations and information requests from local governmental authorities in California for our Orkin and Clark Pest Control operations and is currently working with several local governments regarding compliance with environmental regulations governing the management of hazardous waste and pesticide disposal. The investigation appears to be part of a broader effort to investigate waste handling and disposal processes of a number of industries. While we are unable to predict the outcome of this investigation, we do not believe the outcome will have a material effect on our results of operations, financial condition, or cash flows.
    Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
    ITEM 1A.    RISK FACTORS
    There have been no material changes from the risk factors previously disclosed in the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2024.
    34

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
    The following table presents the Company's share repurchase activity for the period from January 1, 2025 to March 31, 2025.
    Period
    Total number of
    shares
    purchased (1)
    Weighted-
    average
    price paid
    per share
    Total number of
    shares purchased as
    part of publicly
    announced
    repurchases (2)
    Maximum number of
    shares that may yet be
    purchased under the
    repurchase plan (2)
    January 1 to 31, 2025170,893$48.99 —11,415,625 
    February 1 to 28, 2025122,902$50.84 —11,415,625 
    March 1 to 31, 2025323$53.78 —11,415,625 
    Total294,118—
    (1)Represents shares withheld by the Company in connection with tax withholding obligations of its employees upon vesting of such employees' restricted stock awards.
    (2)The Company has a share repurchase plan, adopted in 2012, to repurchase up to 16.9 million shares of the Company’s common stock. The plan has no expiration date. As of March 31, 2025, the Company had a remaining authorization to repurchase 11.4 million shares of the Company's common stock under this program.
    ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
    None.
    ITEM 4.    MINE SAFETY DISCLOSURES
    None.
    35

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    ROLLINS, INC. AND SUBSIDIARIES
    ITEM 5.    OTHER INFORMATION

    Rule 10b5-1 Trading Plans

    Securities Trading Plans of Directors and Executive Officers
    During the three months ended March 31, 2025, the following directors and “officers” (as defined in Rule 16a-1(f) under the Securities Exchange Act of 1934, as amended) adopted, modified or terminated contracts, instructions or written plans for the sale of the Company’s securities, each of which is intended to satisfy the affirmative defense conditions of Rule 10b5-1 of the Exchange Act, referred to as Rule 10b5-1 trading plans.
    Name and Title
    Date of Adoption of the Rule 10b5-1 Trading Plan
    Scheduled Expiration Date of the Rule 10b5-1 Trading Plan
    Total Amount of Securities to Be Sold
    Transactions Pursuant to 10b5-1 Trading PlanEarly Termination of the Rule 10b5-1 Trading Plan
    John F. Wilson
    Executive Chairman of the Board
    February 27, 2025None
    70,000 shares of Company common stock
    Sales to occur on or after May 29, 2025, if certain limit prices are metNot Applicable
    Jerry E. Gahlhoff, Jr.
    Chief Executive Officer and President
    March 10, 2025October 31, 2025
    15,000 shares of Company common stock
    Sales to occur on or after June 11, 2025, if certain limit prices are met
    If all 15,000 shares are sold prior to the scheduled expiration date, the trading plan will terminate on such earlier date
    36

    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    ITEM 6.    EXHIBITS
    Exhibit No.Exhibit DescriptionIncorporated By ReferenceFiled Herewith
    FormDateNumber
    3.1
    Restated Certificate of Incorporation of Rollins, Inc., dated July 28, 1981
    10-QAugust 1, 2005(3)(i)(A)
    3.2
    Certificate of Amendment of Certificate of Incorporation of Rollins, Inc., dated August 20, 1987
    10-KMarch 11, 2005(3)(i)(B)
    3.3
    Certificate of Change of Location of Registered Office and of Registered Agent, dated March 22, 1994
    10-QAugust 1, 2005(3)(i)(C)
    3.4
    Certificate of Amendment of Certificate of Incorporation of Rollins, Inc., dated April 26, 2011
    10-KFebruary 25, 2015(3)(i)(E)
    3.5
    Certificate of Amendment of Certificate of Incorporation of Rollins, Inc., dated April 28, 2015
    10-QJuly 29, 2015(3)(i)(F)
    3.6
    Certificate of Amendment of Certificate of Incorporation of Rollins, Inc., dated April 23, 2019
    10-QApril 26, 2019(3)(i)(G)
    3.7
    Certificate of Amendment of Certificate of Incorporation of Rollins, Inc., dated April 27, 2021
    10-QJuly 30, 2021(3)(i)(H)
    3.8
    Amended and Restated By-Laws of Rollins, Inc., dated July 23, 2024
    10-QJuly 25, 20243.8
    4.1
    Form of Common Stock Certificate of Rollins, Inc.
    10-KMarch 26, 1999(4)
    4.2
    Description of Registrant’s Securities
    10-KFebruary 28, 20204(b)
    31.1
    Certification of Chief Executive Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
    X
    31.2
    Certification of Chief Financial Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
    X
    32.1**
    Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
    X
    101.INSInline XBRL Instance DocumentX
    101.SCHInline XBRL Schema DocumentX
    101.CALInline XBRL Calculation Linkbase DocumentX
    101.LABInline XBRL Labels Linkbase DocumentX
    101.PREInline XBRL Presentation Linkbase DocumentX
    101.DEFInline XBRL Definition Linkbase DocumentX
    104Cover Page Interactive Data File (embedded with the Inline XBRL document)X
    ____________________

    **    Furnished with this report


    Table of Contents
    ROLLINS, INC. AND SUBSIDIARIES
    SIGNATURES
    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
    ROLLINS, INC.
    (Registrant)
    Date: April 24, 2025
    By:/s/ Kenneth D. Krause
    Kenneth D. Krause
    Principal Financial and Accounting Officer

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      9/11/23 4:45:25 PM ET
      $ROL
      Diversified Commercial Services
      Finance
    • SEC Form SC 13D/A filed by Rollins Inc. (Amendment)

      SC 13D/A - ROLLINS INC (0000084839) (Subject)

      6/5/23 4:58:35 PM ET
      $ROL
      Diversified Commercial Services
      Finance
    • ROLLINS, INC. REPORTS FIRST QUARTER 2025 FINANCIAL RESULTS

      Strong Revenue Growth Drives Double-Digit Increase in Earnings and Cash Flow ATLANTA, April 23, 2025 /PRNewswire/ -- Rollins, Inc. (NYSE:ROL) ("Rollins" or the "Company"), a premier global consumer and commercial services company, reported unaudited financial results for the first quarter of 2025. Key Highlights First quarter revenues were $823 million, an increase of 9.9% over the first quarter of 2024 with organic revenues* increasing 7.4%. The stronger dollar versus foreign currencies in countries where we operate reduced revenues by 40 basis points during the quarter.Quart

      4/23/25 4:05:00 PM ET
      $ROL
      Diversified Commercial Services
      Finance
    • ROLLINS, INC. ANNOUNCES REGULAR QUARTERLY CASH DIVIDEND

      ATLANTA, April 22, 2025 /PRNewswire/ -- Rollins, Inc. (NYSE:ROL), a premier global consumer and commercial services company, announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.165 per share payable June 10, 2025 to shareholders of record at the close of business on May 12, 2025. About Rollins, Inc.Rollins, Inc. (ROL) is a premier global consumer and commercial services company. Through its family of leading brands, the Company and its franchises provide essential pest control services and protection against termite damage

      4/22/25 4:25:00 PM ET
      $ROL
      Diversified Commercial Services
      Finance
    • ROLLINS, INC. SCHEDULES DATE FOR RELEASE OF FIRST QUARTER 2025 FINANCIAL RESULTS

      ATLANTA, April 8, 2025 /PRNewswire/ -- Rollins, Inc. (NYSE:ROL) ("Rollins" or the "Company"), a premier global consumer and commercial services company, today announced that it will release its first quarter results for the period ended March 31, 2025, after the market closes on Wednesday, April 23, 2025. In conjunction with its release, the Company will host a conference call to review the Company's financial and operating results before the market opens on Thursday, April 24, 2025, at 8:30 a.m. Eastern Time. Individuals wishing to participate in the conference call should ca

      4/8/25 5:15:00 PM ET
      $ROL
      Diversified Commercial Services
      Finance