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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
__________________________________________________________
FORM 10-Q
__________________________________________________________
| | | | | |
☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the quarterly period ended September 30, 2024
or
| | | | | |
☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the transition period from _______ to _______
Commission File Number: 1-10864
__________________________________________________________
UnitedHealth Group Incorporated
(Exact name of registrant as specified in its charter)
__________________________________________________________
| | | | | | | | | | | | | | | | | | | | | | | | | | |
Delaware | | 41-1321939 |
(State or other jurisdiction of incorporation or organization) | | (I.R.S. Employer Identification No.) |
| | | | | | | | |
9900 Bren Road East | | 55343 | | 655 New York Avenue NW | | 20001 |
Minnetonka, | Minnesota | | | Washington, | DC | |
(Address of principal executive offices) | | (Zip Code) | | (Address of principal executive offices) | | (Zip Code) |
(800) 328-5979
(Registrant’s telephone number, including area code)
_________________________________________________________
Securities registered pursuant to Section 12(b) of the Act:
| | | | | | | | | | | | | | |
Title of each class | | Trading Symbol(s) | | Name of each exchange on which registered |
Common Stock, $.01 par value | | UNH | | New York Stock Exchange |
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act
| | | | | | | | | | | | | | | | | | | | | | | |
Large accelerated filer | ☒ | | Accelerated filer | ☐ | | Non-accelerated filer | ☐ |
Smaller reporting company | ☐ | | | | | Emerging growth company | ☐ |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
As of October 31, 2024, there were 920,284,334 shares of the registrant’s Common Stock, $.01 par value per share, issued and outstanding.
UNITEDHEALTH GROUP
Table of Contents
PART I
ITEM 1. FINANCIAL STATEMENTS
UnitedHealth Group
Condensed Consolidated Balance Sheets
(Unaudited)
| | | | | | | | | | | | | | |
(in millions, except per share data) | | September 30, 2024 | | December 31, 2023 |
Assets | | | | |
Current assets: | | | | |
Cash and cash equivalents | | $ | 32,400 | | | $ | 25,427 | |
Short-term investments | | 4,734 | | | 4,201 | |
Accounts receivable, net | | 20,024 | | | 21,276 | |
Other current receivables, net | | 27,461 | | | 17,694 | |
Assets under management | | — | | | 3,755 | |
Prepaid expenses and other current assets | | 7,639 | | | 6,084 | |
Total current assets | | 92,258 | | | 78,437 | |
Long-term investments | | 48,689 | | | 47,609 | |
Property, equipment and capitalized software, net | | 10,139 | | | 11,450 | |
Goodwill | | 105,978 | | | 103,732 | |
Other intangible assets, net | | 23,594 | | | 15,194 | |
Other assets | | 18,651 | | | 17,298 | |
Total assets | | $ | 299,309 | | | $ | 273,720 | |
Liabilities, redeemable noncontrolling interests and equity | | | | |
Current liabilities: | | | | |
Medical costs payable | | $ | 33,951 | | | $ | 32,395 | |
Accounts payable and accrued liabilities | | 33,080 | | | 31,958 | |
Short-term borrowings and current maturities of long-term debt | | 3,909 | | | 4,274 | |
Unearned revenues | | 3,320 | | | 3,355 | |
Other current liabilities | | 27,305 | | | 27,072 | |
Total current liabilities | | 101,565 | | | 99,054 | |
Long-term debt, less current maturities | | 74,101 | | | 58,263 | |
Deferred income taxes | | 4,014 | | | 3,021 | |
Other liabilities | | 15,174 | | | 14,463 | |
Total liabilities | | 194,854 | | | 174,801 | |
| | | | |
Redeemable noncontrolling interests | | 4,574 | | | 4,498 | |
Equity: | | | | |
Preferred stock, $0.001 par value - 10 shares authorized; no shares issued or outstanding | | — | | | — | |
Common stock, $0.01 par value - 3,000 shares authorized; 923 and 924 issued and outstanding | | 9 | | | 9 | |
Additional paid-in capital | | 461 | | | — | |
Retained earnings | | 96,518 | | | 95,774 | |
Accumulated other comprehensive loss | | (2,453) | | | (7,027) | |
Nonredeemable noncontrolling interests | | 5,346 | | | 5,665 | |
Total equity | | 99,881 | | | 94,421 | |
Total liabilities, redeemable noncontrolling interests and equity | | $ | 299,309 | | | $ | 273,720 | |
UnitedHealth Group
Condensed Consolidated Statements of Operations
(Unaudited)
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Nine Months Ended September 30, |
(in millions, except per share data) | | 2024 | | 2023 | | 2024 | | 2023 |
Revenues: | | | | | | | | |
Premiums | | $ | 77,442 | | | $ | 72,339 | | | $ | 232,327 | | | $ | 217,599 | |
Products | | 12,631 | | | 10,354 | | | 36,751 | | | 31,272 | |
Services | | 9,104 | | | 8,671 | | | 26,742 | | | 25,414 | |
Investment and other income | | 1,643 | | | 997 | | | 3,651 | | | 2,910 | |
Total revenues | | 100,820 | | | 92,361 | | | 299,471 | | | 277,195 | |
Operating costs: | | | | | | | | |
Medical costs | | 65,957 | | | 59,550 | | | 197,150 | | | 179,663 | |
Operating costs | | 13,280 | | | 13,855 | | | 40,519 | | | 41,289 | |
Cost of products sold | | 11,834 | | | 9,423 | | | 34,230 | | | 28,576 | |
Depreciation and amortization | | 1,041 | | | 1,007 | | | 3,058 | | | 2,998 | |
Total operating costs | | 92,112 | | | 83,835 | | | 274,957 | | | 252,526 | |
Earnings from operations | | 8,708 | | | 8,526 | | | 24,514 | | | 24,669 | |
Interest expense | | (1,074) | | | (834) | | | (2,903) | | | (2,416) | |
Loss on sale of subsidiary and subsidiaries held for sale | | (20) | | | — | | | (8,331) | | | — | |
Earnings before income taxes | | 7,614 | | | 7,692 | | | 13,280 | | | 22,253 | |
Provision for income taxes | | (1,356) | | | (1,654) | | | (3,822) | | | (4,784) | |
Net earnings | | 6,258 | | | 6,038 | | | 9,458 | | | 17,469 | |
Earnings attributable to noncontrolling interests | | (203) | | | (197) | | | (596) | | | (543) | |
Net earnings attributable to UnitedHealth Group common shareholders | | $ | 6,055 | | | $ | 5,841 | | | $ | 8,862 | | | $ | 16,926 | |
Earnings per share attributable to UnitedHealth Group common shareholders: | | | | | | | | |
Basic | | $ | 6.56 | | | $ | 6.31 | | | $ | 9.61 | | | $ | 18.20 | |
Diluted | | $ | 6.51 | | | $ | 6.24 | | | $ | 9.53 | | | $ | 18.01 | |
Basic weighted-average number of common shares outstanding | | 923 | | | 926 | | | 922 | | | 930 | |
Dilutive effect of common share equivalents | | 7 | | | 10 | | | 8 | | | 10 | |
Diluted weighted-average number of common shares outstanding | | 930 | | | 936 | | | 930 | | | 940 | |
Anti-dilutive shares excluded from the calculation of dilutive effect of common share equivalents | | 4 | | | 6 | | | 6 | | | 6 | |
UnitedHealth Group
Condensed Consolidated Statements of Comprehensive Income
(Unaudited)
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Nine Months Ended September 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Net earnings | | $ | 6,258 | | | $ | 6,038 | | | $ | 9,458 | | | $ | 17,469 | |
Other comprehensive income (loss): | | | | | | | | |
Gross unrealized gains (losses) on investment securities during the period | | 1,434 | | | (893) | | | 1,069 | | | (684) | |
Income tax effect | | (328) | | | 204 | | | (243) | | | 156 | |
Total unrealized gains (losses), net of tax | | 1,106 | | | (689) | | | 826 | | | (528) | |
Gross reclassification adjustment for net realized (gains) losses included in net earnings | | (291) | | | 7 | | | (349) | | | (27) | |
Income tax effect | | 67 | | | (2) | | | 80 | | | 6 | |
Total reclassification adjustment, net of tax | | (224) | | | 5 | | | (269) | | | (21) | |
Foreign currency translation gains (losses) | | 88 | | | (354) | | | (197) | | | 254 | |
Reclassification adjustment for translation losses included in net earnings | | — | | | — | | | 4,214 | | | — | |
Total foreign currency translation gains (losses) | | 88 | | | (354) | | | 4,017 | | | 254 | |
Other comprehensive income (loss) | | 970 | | | (1,038) | | | 4,574 | | | (295) | |
Comprehensive income | | 7,228 | | | 5,000 | | | 14,032 | | | 17,174 | |
Comprehensive income attributable to noncontrolling interests | | (203) | | | (197) | | | (596) | | | (543) | |
Comprehensive income attributable to UnitedHealth Group common shareholders | | $ | 7,025 | | | $ | 4,803 | | | $ | 13,436 | | | $ | 16,631 | |
UnitedHealth Group
Condensed Consolidated Statements of Changes in Equity
(Unaudited)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Common Stock | | Additional Paid-In Capital | | Retained Earnings | | Accumulated Other Comprehensive Loss | | Nonredeemable Noncontrolling Interests | | Total Equity |
Three months ended September 30, (in millions) | | Shares | | Amount | | | | Net Unrealized (Losses) Gains on Investments | | Foreign Currency Translation (Losses) Gains | | |
Balance at June 30, 2024 | | 921 | | | $ | 9 | | | $ | 373 | | | $ | 92,400 | | | $ | (2,296) | | | $ | (1,127) | | | $ | 5,317 | | | $ | 94,676 | |
Net earnings | | | | | | | | 6,055 | | | | | | | 155 | | | 6,210 | |
Other comprehensive income | | | | | | | | | | 882 | | | 88 | | | | | 970 | |
Issuances of common stock, and related tax effects | | 4 | | | — | | | 842 | | | | | | | | | | | 842 | |
Share-based compensation | | | | | | 208 | | | | | | | | | | | 208 | |
Common share repurchases | | (2) | | | — | | | (957) | | | — | | | | | | | | | (957) | |
Cash dividends paid on common shares ($2.10 per share) | | | | | | | | (1,937) | | | | | | | | | (1,937) | |
Redeemable noncontrolling interests fair value and other adjustments | | | | | | (5) | | | | | | | | | | | (5) | |
Acquisition and other adjustments of nonredeemable noncontrolling interests | | | | | | | | | | | | | | 28 | | | 28 | |
Distribution to nonredeemable noncontrolling interests | | | | | | | | | | | | | | (154) | | | (154) | |
Balance at September 30, 2024 | | 923 | | | $ | 9 | | | $ | 461 | | | $ | 96,518 | | | $ | (1,414) | | | $ | (1,039) | | | $ | 5,346 | | | $ | 99,881 | |
| | | | | | | | | | | | | | | | |
Balance at June 30, 2023 | | 927 | | | $ | 9 | | | $ | — | | | $ | 89,994 | | | $ | (2,643) | | | $ | (5,007) | | | $ | 5,015 | | | $ | 87,368 | |
Net earnings | | | | | | | | 5,841 | | | | | | | 149 | | | 5,990 | |
Other comprehensive loss | | | | | | | | | | (684) | | | (354) | | | | | (1,038) | |
Issuances of common stock, and related tax effects | | 1 | | | — | | | 395 | | | | | | | | | | | 395 | |
Share-based compensation | | | | | | 235 | | | | | | | | | | | 235 | |
Common share repurchases | | (3) | | | — | | | (588) | | | (923) | | | | | | | | | (1,511) | |
Cash dividends paid on common shares ($1.88 per share) | | | | | | | | (1,739) | | | | | | | | | (1,739) | |
Redeemable noncontrolling interests fair value and other adjustments | | | | | | (42) | | | | | | | | | | | (42) | |
Acquisition and other adjustments of nonredeemable noncontrolling interests | | | | | | | | | | | | | | 42 | | | 42 | |
Distribution to nonredeemable noncontrolling interests | | | | | | | | | | | | | | (136) | | | (136) | |
Balance at September 30, 2023 | | 925 | | | $ | 9 | | | $ | — | | | $ | 93,173 | | | $ | (3,327) | | | $ | (5,361) | | | $ | 5,070 | | | $ | 89,564 | |
UnitedHealth Group
Condensed Consolidated Statements of Changes in Equity
(Unaudited)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Common Stock | | Additional Paid-In Capital | | Retained Earnings | | Accumulated Other Comprehensive Loss | | Nonredeemable Noncontrolling Interests | | Total Equity |
Nine months ended September 30, (in millions) | | Shares | | Amount | | | | Net Unrealized (Losses) Gains on Investments | | Foreign Currency Translation (Losses) Gains | | |
Balance at January 1, 2024 | | 924 | | | $ | 9 | | | $ | — | | | $ | 95,774 | | | $ | (1,971) | | | $ | (5,056) | | | $ | 5,665 | | | $ | 94,421 | |
Net earnings | | | | | | | | 8,862 | | | | | | | 462 | | | 9,324 | |
Other comprehensive income | | | | | | | | | | 557 | | | 4,017 | | | | | 4,574 | |
Issuances of common stock, and related tax effects | | 7 | | | — | | | 1,280 | | | | | | | | | | | 1,280 | |
Share-based compensation | | | | | | 770 | | | | | | | | | | | 770 | |
Common share repurchases | | (8) | | | — | | | (1,528) | | | (2,517) | | | | | | | | | (4,045) | |
Cash dividends paid on common shares ($6.08 per share) | | | | | | | | (5,601) | | | | | | | | | (5,601) | |
Redeemable noncontrolling interests fair value and other adjustments | | | | | | (61) | | | | | | | | | | | (61) | |
Acquisition and other adjustments of nonredeemable noncontrolling interests | | | | | | | | | | | | | | (291) | | | (291) | |
Distribution to nonredeemable noncontrolling interests | | | | | | | | | | | | | | (490) | | | (490) | |
Balance at September 30, 2024 | | 923 | | | $ | 9 | | | $ | 461 | | | $ | 96,518 | | | $ | (1,414) | | | $ | (1,039) | | | $ | 5,346 | | | $ | 99,881 | |
| | | | | | | | | | | | | | | | |
Balance at January 1, 2023 | | 934 | | | $ | 9 | | | $ | — | | | $ | 86,156 | | | $ | (2,778) | | | $ | (5,615) | | | $ | 3,678 | | | $ | 81,450 | |
Net earnings | | | | | | | | 16,926 | | | | | | | 401 | | | 17,327 | |
Other comprehensive (loss) income | | | | | | | | | | (549) | | | 254 | | | | | (295) | |
Issuances of common stock, and related tax effects | | 4 | | | — | | | 963 | | | | | | | | | | | 963 | |
Share-based compensation | | | | | | 833 | | | | | | | | | | | 833 | |
Common share repurchases | | (13) | | | — | | | (1,663) | | | (4,886) | | | | | | | | | (6,549) | |
Cash dividends paid on common shares ($5.41 per share) | | | | | | | | (5,023) | | | | | | | | | (5,023) | |
Redeemable noncontrolling interests fair value and other adjustments | | | | | | (133) | | | | | | | | | | | (133) | |
Acquisition and other adjustments of nonredeemable noncontrolling interests | | | | | | | | | | | | | | 1,339 | | | 1,339 | |
Distribution to nonredeemable noncontrolling interests | | | | | | | | | | | | | | (348) | | | (348) | |
Balance at September 30, 2023 | | 925 | | | $ | 9 | | | $ | — | | | $ | 93,173 | | | $ | (3,327) | | | $ | (5,361) | | | $ | 5,070 | | | $ | 89,564 | |
UnitedHealth Group
Condensed Consolidated Statements of Cash Flows
(Unaudited)
| | | | | | | | | | | | | | |
| | Nine Months Ended September 30, |
(in millions) | | 2024 | | 2023 |
Operating activities | | | | |
Net earnings | | $ | 9,458 | | | $ | 17,469 | |
Noncash items: | | | | |
Depreciation and amortization | | 3,058 | | | 2,998 | |
Deferred income taxes | | (234) | | | (494) | |
Share-based compensation | | 831 | | | 851 | |
Loss on sale of subsidiary and subsidiaries held for sale | | 8,331 | | | — | |
Other, net | | (610) | | | (59) | |
Net change in other operating items, net of effects from acquisitions and dispositions: | | | | |
Accounts receivable | | 685 | | | (2,574) | |
Other assets | | (2,988) | | | (2,358) | |
Medical costs payable | | 2,235 | | | 3,837 | |
Accounts payable and other liabilities | | 1,250 | | | 2,370 | |
Unearned revenues | | (181) | | | 12,221 | |
Cash flows from operating activities | | 21,835 | | | 34,261 | |
Investing activities | | | | |
Purchases of investments | | (19,951) | | | (12,998) | |
Sales of investments | | 15,065 | | | 3,674 | |
Maturities of investments | | 6,738 | | | 6,474 | |
Cash paid for acquisitions and other transactions, net of cash assumed | | (11,674) | | | (8,389) | |
Purchases of property, equipment and capitalized software | | (2,587) | | | (2,427) | |
Loans to care providers - cyberattack | | (8,904) | | | — | |
Repayments of care provider loans - cyberattack | | 3,189 | | | — | |
Other, net | | (1,284) | | | (721) | |
Cash flows used for investing activities | | (19,408) | | | (14,387) | |
Financing activities | | | | |
Common share repurchases | | (4,028) | | | (6,500) | |
Cash dividends paid | | (5,601) | | | (5,023) | |
Proceeds from common stock issuances | | 1,611 | | | 1,039 | |
Repayments of long-term debt | | (2,500) | | | (2,125) | |
(Repayments of) proceeds from short-term borrowings, net | | (191) | | | 1,579 | |
Proceeds from issuance of long-term debt | | 17,811 | | | 6,394 | |
Customer funds administered | | (1,059) | | | 2,037 | |
Other, net | | (1,213) | | | (1,774) | |
Cash flows from (used for) financing activities | | 4,830 | | | (4,373) | |
Effect of exchange rate changes on cash and cash equivalents | | (30) | | | 49 | |
Increase in cash and cash equivalents, including cash within businesses held for sale | | 7,227 | | | 15,550 | |
Less: cash within businesses held for sale | | (254) | | | — | |
Net increase in cash and cash equivalents | | 6,973 | | | 15,550 | |
Cash and cash equivalents, beginning of period | | 25,427 | | | 23,365 | |
Cash and cash equivalents, end of period | | $ | 32,400 | | | $ | 38,915 | |
UnitedHealth Group
Notes to the Condensed Consolidated Financial Statements
(Unaudited)
1. Basis of Presentation
UnitedHealth Group Incorporated (individually and together with its subsidiaries, “UnitedHealth Group” and the “Company”) is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. The Company’s two distinct, yet complementary businesses — Optum and UnitedHealthcare — are working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences for the individuals and organizations the Company is privileged to serve.
The Company has prepared the Condensed Consolidated Financial Statements according to U.S. Generally Accepted Accounting Principles (GAAP) and has included the accounts of UnitedHealth Group and its subsidiaries. The year-end condensed consolidated balance sheet was derived from audited financial statements, but does not include all disclosures required by GAAP. In accordance with the rules and regulations of the U.S. Securities and Exchange Commission (SEC), the Company has omitted certain footnote disclosures that would substantially duplicate the disclosures contained in its annual audited Consolidated Financial Statements. Therefore, these Condensed Consolidated Financial Statements should be read together with the Consolidated Financial Statements and the Notes included in Part II, Item 8, “Financial Statements and Supplementary Data” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023 as filed with the SEC (2023 10-K). The accompanying Condensed Consolidated Financial Statements include all normal recurring adjustments necessary to present the interim financial statements fairly.
Use of Estimates
These Condensed Consolidated Financial Statements include certain amounts based on the Company’s best estimates and judgments. The Company’s most significant estimates relate to estimates and judgments for medical costs payable and goodwill. Certain of these estimates require the application of complex assumptions and judgments, often because they involve matters that are inherently uncertain and will likely change in subsequent periods. The impact of any change in estimates is included in earnings in the period in which the estimate is adjusted.
Revenues - Products and Services
As of September 30, 2024 and December 31, 2023, accounts receivable related to products and services were $9.2 billion and $8.6 billion, respectively. As of September 30, 2024, revenue expected to be recognized in any future year related to remaining performance obligations, excluding revenue pertaining to contracts having an original expected duration of one year or less, contracts where revenue is recognized as invoiced and contracts with variable consideration related to undelivered performance obligations, was $13.0 billion, of which approximately half is expected to be recognized in the next three years.
Assets Under Management
In July 2024, the Company amended and restated its Medicare Supplement Program with a membership organization (the Medicare Supplement Program). The amendments provide the Company the right to use a trade name and other intellectual property in marketing efforts for Medicare Supplement offerings. Amounts previously reported as assets under management are now included within the Company’s Condensed Consolidated Balance Sheet based upon their classification.
For periods prior to the amended and restated Medicare Supplement Program, the Company excluded the effects of certain balance sheet amounts in its Condensed Consolidated Statements of Cash Flows, while these effects are included for periods after the amendments.
2. Investments
A summary of debt securities by major security type is as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Amortized Cost | | Gross Unrealized Gains | | Gross Unrealized Losses | | Fair Value |
September 30, 2024 | | | | | | | | |
Debt securities - available-for-sale: | | | | | | | | |
U.S. government and agency obligations | | $ | 5,005 | | | $ | 5 | | | $ | (182) | | | $ | 4,828 | |
State and municipal obligations | | 7,301 | | | 23 | | | (256) | | | 7,068 | |
Corporate obligations | | 23,752 | | | 82 | | | (781) | | | 23,053 | |
U.S. agency mortgage-backed securities | | 9,209 | | | 21 | | | (600) | | | 8,630 | |
Non-U.S. agency mortgage-backed securities | | 2,832 | | | 6 | | | (154) | | | 2,684 | |
Total debt securities - available-for-sale | | 48,099 | | | 137 | | | (1,973) | | | 46,263 | |
Debt securities - held-to-maturity: | | | | | | | | |
U.S. government and agency obligations | | 414 | | | 1 | | | (2) | | | 413 | |
State and municipal obligations | | 28 | | | — | | | (2) | | | 26 | |
Corporate obligations | | 22 | | | — | | | — | | | 22 | |
Total debt securities - held-to-maturity | | 464 | | | 1 | | | (4) | | | 461 | |
Total debt securities | | $ | 48,563 | | | $ | 138 | | | $ | (1,977) | | | $ | 46,724 | |
December 31, 2023 | | | | | | | | |
Debt securities - available-for-sale: | | | | | | | | |
U.S. government and agency obligations | | $ | 4,674 | | | $ | 3 | | | $ | (234) | | | $ | 4,443 | |
State and municipal obligations | | 7,636 | | | 39 | | | (322) | | | 7,353 | |
Corporate obligations | | 23,136 | | | 67 | | | (1,186) | | | 22,017 | |
U.S. agency mortgage-backed securities | | 8,982 | | | 22 | | | (708) | | | 8,296 | |
Non-U.S. agency mortgage-backed securities | | 3,023 | | | 3 | | | (240) | | | 2,786 | |
Total debt securities - available-for-sale | | 47,451 | | | 134 | | | (2,690) | | | 44,895 | |
Debt securities - held-to-maturity: | | | | | | | | |
U.S. government and agency obligations | | 506 | | | 1 | | | (6) | | | 501 | |
State and municipal obligations | | 28 | | | — | | | (2) | | | 26 | |
Corporate obligations | | 69 | | | — | | | — | | | 69 | |
Total debt securities - held-to-maturity | | 603 | | | 1 | | | (8) | | | 596 | |
Total debt securities | | $ | 48,054 | | | $ | 135 | | | $ | (2,698) | | | $ | 45,491 | |
The Company held $4.9 billion of equity securities as of September 30, 2024 and December 31, 2023. The Company’s investments in equity securities primarily consist of venture investments and employee savings plan related investments. Additionally, the Company’s investments included $1.8 billion and $1.4 billion of equity method investments primarily in operating businesses in the health care sector as of September 30, 2024 and December 31, 2023, respectively. The allowance for credit losses on held-to-maturity securities at September 30, 2024 and December 31, 2023 was not material.
The amortized cost and fair value of debt securities as of September 30, 2024, by contractual maturity, were as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Available-for-Sale | | Held-to-Maturity |
(in millions) | | Amortized Cost | | Fair Value | | Amortized Cost | | Fair Value |
Due in one year or less | | $ | 4,881 | | | $ | 4,861 | | | $ | 320 | | | $ | 319 | |
Due after one year through five years | | 15,152 | | | 14,810 | | | 113 | | | 114 | |
Due after five years through ten years | | 10,993 | | | 10,432 | | | 14 | | | 13 | |
Due after ten years | | 5,032 | | | 4,846 | | | 17 | | | 15 | |
U.S. agency mortgage-backed securities | | 9,209 | | | 8,630 | | | — | | | — | |
Non-U.S. agency mortgage-backed securities | | 2,832 | | | 2,684 | | | — | | | — | |
Total debt securities | | $ | 48,099 | | | $ | 46,263 | | | $ | 464 | | | $ | 461 | |
The fair value of available-for-sale debt securities with gross unrealized losses by major security type and length of time that individual securities have been in a continuous unrealized loss position were as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Less Than 12 Months | | 12 Months or Greater | | Total |
(in millions) | | Fair Value | | Gross Unrealized Losses | | Fair Value | | Gross Unrealized Losses | | Fair Value | | Gross Unrealized Losses |
September 30, 2024 | | | | | | | | | | | | |
Debt securities - available-for-sale: | | | | | | | | | | | | |
U.S. government and agency obligations | | $ | 894 | | | $ | (7) | | | $ | 2,448 | | | $ | (175) | | | $ | 3,342 | | | $ | (182) | |
State and municipal obligations | | 726 | | | (6) | | | 4,278 | | | (250) | | | 5,004 | | | (256) | |
Corporate obligations | | 3,499 | | | (18) | | | 12,174 | | | (763) | | | 15,673 | | | (781) | |
U.S. agency mortgage-backed securities | | 2,140 | | | (20) | | | 5,018 | | | (580) | | | 7,158 | | | (600) | |
Non-U.S. agency mortgage-backed securities | | 138 | | | (1) | | | 1,990 | | | (153) | | | 2,128 | | | (154) | |
Total debt securities - available-for-sale | | $ | 7,397 | | | $ | (52) | | | $ | 25,908 | | | $ | (1,921) | | | $ | 33,305 | | | $ | (1,973) | |
December 31, 2023 | | | | | | | | | | | | |
Debt securities - available-for-sale: | | | | | | | | | | | | |
U.S. government and agency obligations | | $ | 1,270 | | | $ | (7) | | | $ | 2,077 | | | $ | (227) | | | $ | 3,347 | | | $ | (234) | |
State and municipal obligations | | 907 | | | (7) | | | 4,063 | | | (315) | | | 4,970 | | | (322) | |
Corporate obligations | | 1,826 | | | (17) | | | 14,696 | | | (1,169) | | | 16,522 | | | (1,186) | |
U.S. agency mortgage-backed securities | | 1,337 | | | (12) | | | 5,069 | | | (696) | | | 6,406 | | | (708) | |
Non-U.S. agency mortgage-backed securities | | 279 | | | (6) | | | 2,202 | | | (234) | | | 2,481 | | | (240) | |
Total debt securities - available-for-sale | | $ | 5,619 | | | $ | (49) | | | $ | 28,107 | | | $ | (2,641) | | | $ | 33,726 | | | $ | (2,690) | |
The Company’s unrealized losses from debt securities as of September 30, 2024 were generated from approximately 27,000 positions out of a total of 41,000 positions. The Company believes that it will timely collect the principal and interest due on its debt securities that have an amortized cost in excess of fair value. The unrealized losses were primarily caused by interest rate increases and not by unfavorable changes in the credit quality associated with these securities which impacted the Company’s assessment on collectability of principal and interest. At each reporting period, the Company evaluates available-for-sale debt securities for any credit-related impairment when the fair value of the investment is less than its amortized cost. The Company evaluated the expected cash flows, the underlying credit quality and credit ratings of the issuers, noting no significant credit deterioration since purchase. As of September 30, 2024, the Company did not have the intent to sell any of the available-for-sale debt securities in an unrealized loss position. Therefore, the Company believes these losses to be temporary. The allowance for credit losses on available-for-sale debt securities at September 30, 2024 and December 31, 2023 was not material.
3. Fair Value
Certain assets and liabilities are measured at fair value in the Condensed Consolidated Financial Statements or have fair values disclosed in the Notes to the Condensed Consolidated Financial Statements. These assets and liabilities are classified into one of three levels of a hierarchy defined by GAAP.
For a description of the methods and assumptions that are used to estimate the fair value and determine the fair value hierarchy classification of each class of financial instrument, see Note 4 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in the 2023 10-K.
The following table presents a summary of fair value measurements by level and carrying values for items measured at fair value on a recurring basis in the Condensed Consolidated Balance Sheets:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Quoted Prices in Active Markets (Level 1) | | Other Observable Inputs (Level 2) | | Unobservable Inputs (Level 3) | | Total Fair and Carrying Value |
September 30, 2024 | | | | | | | | |
Cash and cash equivalents | | $ | 32,230 | | $ | 170 | | $ | — | | $ | 32,400 |
Debt securities - available-for-sale: | | | | | | | | |
U.S. government and agency obligations | | 4,682 | | 146 | | — | | 4,828 |
State and municipal obligations | | — | | 7,068 | | — | | 7,068 |
Corporate obligations | | 27 | | 22,719 | | 307 | | 23,053 |
U.S. agency mortgage-backed securities | | — | | 8,630 | | — | | 8,630 |
Non-U.S. agency mortgage-backed securities | | — | | 2,684 | | — | | 2,684 |
Total debt securities - available-for-sale | | 4,709 | | 41,247 | | 307 | | 46,263 |
Equity securities | | 1,833 | | 25 | | 65 | | 1,923 |
Total assets at fair value | | $ | 38,772 | | $ | 41,442 | | $ | 372 | | $ | 80,586 |
Percentage of total assets at fair value | | 48 | % | | 51 | % | | 1 | % | | 100 | % |
December 31, 2023 | | | | | | | | |
Cash and cash equivalents | | $ | 25,345 | | $ | 82 | | $ | — | | $ | 25,427 |
Debt securities - available-for-sale: | | | | | | | | |
U.S. government and agency obligations | | 4,167 | | 276 | | — | | 4,443 |
State and municipal obligations | | — | | 7,353 | | — | | 7,353 |
Corporate obligations | | 15 | | 21,800 | | 202 | | 22,017 |
U.S. agency mortgage-backed securities | | — | | 8,296 | | — | | 8,296 |
Non-U.S. agency mortgage-backed securities | | — | | 2,786 | | — | | 2,786 |
Total debt securities - available-for-sale | | 4,182 | | 40,511 | | 202 | | 44,895 |
Equity securities | | 2,468 | | 16 | | 69 | | 2,553 |
Assets under management | | 1,505 | | 2,140 | | 110 | | 3,755 |
Total assets at fair value | | $ | 33,500 | | $ | 42,749 | | $ | 381 | | $ | 76,630 |
Percentage of total assets at fair value | | 44 | % | | 55 | % | | 1 | % | | 100 | % |
There were no transfers in or out of Level 3 financial assets or liabilities during the nine months ended September 30, 2024 or 2023.
The following table presents a summary of fair value measurements by level and carrying values for certain financial instruments not measured at fair value on a recurring basis in the Condensed Consolidated Balance Sheets:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Quoted Prices in Active Markets (Level 1) | | Other Observable Inputs (Level 2) | | Unobservable Inputs (Level 3) | | Total Fair Value | | Total Carrying Value |
September 30, 2024 | | | | | | | | | | |
Debt securities - held-to-maturity | | $ | 435 | | | $ | 26 | | | $ | — | | | $ | 461 | | | $ | 464 | |
Long-term debt and other financing obligations | | $ | — | | | $ | 75,798 | | | $ | — | | | $ | 75,798 | | | $ | 76,780 | |
December 31, 2023 | | | | | | | | | | |
Debt securities - held-to-maturity | | $ | 524 | | | $ | 72 | | | $ | — | | | $ | 596 | | | $ | 603 | |
Long-term debt and other financing obligations | | $ | — | | | $ | 59,851 | | | $ | — | | | $ | 59,851 | | | $ | 61,449 | |
Nonfinancial assets and liabilities or financial assets and liabilities that are measured at fair value on a nonrecurring basis are subject to fair value adjustments only in certain circumstances, such as when the Company records an impairment. The assets and liabilities within our South American operations held for sale as of September 30, 2024 were measured at the lower of carrying value or fair value less cost to sell. Fair value is measured based upon unobservable amounts, such as estimated selling price derived from Company-specific information and market conditions. There were no other significant fair value adjustments for assets and liabilities recorded during the nine months ended September 30, 2024 or 2023.
4. Medical Costs Payable
The following table shows the components of the change in medical costs payable for the nine months ended September 30:
| | | | | | | | | | | | | | |
(in millions) | | 2024 | | 2023 |
Medical costs payable, beginning of period | | $ | 32,395 | | | $ | 29,056 | |
Acquisitions (dispositions), net | | (755) | | | 1 | |
Reported medical costs: | | | | |
Current year | | 197,750 | | | 180,423 | |
Prior years | | (600) | | | (760) | |
Total reported medical costs | | 197,150 | | | 179,663 | |
Medical payments: | | | | |
Payments for current year | | (165,544) | | | (149,671) | |
Payments for prior years | | (29,095) | | | (26,257) | |
Total medical payments | | (194,639) | | | (175,928) | |
Less: medical costs payable included within businesses held for sale | | (200) | | | — | |
Medical costs payable, end of period | | $ | 33,951 | | | $ | 32,792 | |
For the nine months ended September 30, 2024 and 2023, prior years’ medical cost reserve development included no individual factors that were significant. Medical costs payable included reserves for claims incurred by consumers but not yet reported to the Company of $24.1 billion and $22.3 billion at September 30, 2024 and December 31, 2023, respectively.
5. Short-Term Borrowings and Long-Term Debt
In March 2024, the Company issued $6.0 billion of senior unsecured notes consisting of the following:
| | | | | | | | |
(in millions, except percentages) | | Par Value |
4.600% notes due April 2027 | | $ | 500 | |
4.700% notes due April 2029 | | 400 | |
4.900% notes due April 2031 | | 1,000 | |
5.000% notes due April 2034 | | 1,250 | |
5.375% Notes due April 2054 | | 1,750 | |
5.500% Notes due April 2064 | | 1,100 | |
In July 2024, the Company issued $12.0 billion of senior unsecured notes consisting of the following:
| | | | | | | | |
(in millions, except percentages) | | Par Value |
Floating rate notes due July 2026 | | $ | 500 | |
4.750% notes due July 2026 | | 650 | |
4.800% notes due January 2030 | | 1,250 | |
4.950% notes due January 2032 | | 1,500 | |
5.150% notes due July 2034 | | 2,000 | |
5.500% notes due July 2044 | | 1,500 | |
5.625% notes due July 2054 | | 2,750 | |
5.750% notes due July 2064 | | 1,850 | |
As of September 30, 2024, the Company had $1.2 billion of commercial paper outstanding, with a weighted-average annual interest rate of 5.4%.
In May 2024, the Company entered into an additional $3 billion 364-day revolving bank credit facility and a $5 billion 364-day delayed draw term loan. The $5 billion 364-day delayed draw term loan was terminated in September 2024. As of September 30, 2024 no amount had been drawn on any of the bank credit facilities.
For more information on the Company’s short-term borrowings, debt covenants and long-term debt, see Note 8 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in the 2023 10-K.
6. Other Intangible Assets
The fair values and weighted-average useful lives assigned to intangible assets as a result of transactions completed during the nine months ended September 30, 2024 consisted of the following: | | | | | | | | | | | | | | |
(in millions, except years) | | Fair Value | | Weighted-Average Useful Life |
Customer-related | | $ | 1,070 | | | 13 years |
Trademarks and technology | | 509 | | | 5 years |
Other | | 20 | | | 8 years |
Total finite-lived | | $ | 1,599 | | | 11 years |
Total indefinite-lived - trade names, trademarks, operating licenses and certificates and other | | 8,793 | | | |
Total intangible assets | | $ | 10,392 | | | |
7. Shareholders’ Equity
Share Repurchase Program
In June 2024, the Company’s Board of Directors amended the Company’s share repurchase program to authorize the repurchase of up to 35 million shares of Common Stock, in addition to all remaining shares authorized to be repurchased under the Board’s 2018 renewal of the program. As of September 30, 2024, the Company had 42 million shares remaining available under its share repurchase authorization.
Dividends
In June 2024, the Company’s Board of Directors increased the Company’s quarterly cash dividend to shareholders to an annual rate of $8.40 compared to $7.52 per share, which the Company had paid since June 2023. Declaration and payment of future quarterly dividends is at the discretion of the Board of Directors and may be adjusted as business needs or market conditions change.
The following table provides details of the Company’s dividend payments during the nine months ended September 30, 2024:
| | | | | | | | | | | | | | |
Payment Date | | Amount per Share | | Total Amount Paid |
| | | | (in millions) |
March 19 | | $ | 1.88 | | | $ | 1,729 | |
June 25 | | 2.10 | | | 1,935 | |
September 24 | | 2.10 | | | 1,937 | |
8. Commitments and Contingencies
Pending Transactions
As of September 30, 2024, the Company had entered into transaction agreements in the health care sector, subject to regulatory approval and/or other customary closing conditions. The total anticipated consideration required for these transactions, excluding the payoff of acquired indebtedness, was approximately $5 billion.
Legal Matters
The Company is frequently made party to a variety of legal actions and regulatory inquiries, including class actions and suits brought by members, care providers, consumer advocacy organizations, customers and regulators, relating to the Company’s businesses, including management and administration of health benefit plans and other services. These matters include medical malpractice, employment, intellectual property, antitrust, privacy and contract claims and claims related to health care benefits coverage and other business practices.
The Company records liabilities for its estimates of probable costs resulting from these matters where appropriate. Estimates of costs resulting from legal and regulatory matters involving the Company are inherently difficult to predict, particularly where the matters: involve indeterminate claims for monetary damages or may involve fines, penalties or punitive damages; present novel legal theories or represent a shift in regulatory policy; involve a large number of claimants or regulatory bodies; are in the early stages of the proceedings; or could result in a change in business practices. Accordingly, the Company is often unable to estimate the losses or ranges of losses for those matters where there is a reasonable possibility or it is probable a loss may be incurred.
Government Investigations, Audits and Reviews
The Company has been involved or is currently involved in various governmental investigations, audits and reviews. These include routine, regular and special investigations, audits and reviews by the Centers for Medicare and Medicaid Services (CMS), state insurance and health and welfare departments, state attorneys general, the Office of the Inspector General, the Office of Personnel Management, the Office for Civil Rights, the Government Accountability Office, the Federal Trade Commission, U.S. Congressional committees, the U.S. Department of Justice (DOJ), the SEC, the Internal Revenue Service, the U.S. Drug Enforcement Administration, the U.S. Department of Labor, the Federal Deposit Insurance Corporation, the Consumer Financial Protection Bureau, the Defense Contract Audit Agency, the Food and Drug Administration and other governmental authorities. Similarly, the Company’s international businesses are also subject to investigations, audits and reviews by applicable foreign governments. The Company has also been responding to subpoenas, information requests and investigations from governmental entities. The Company can provide no assurance as to the scope and outcome of these matters and no assurance as to whether its business, financial condition or results of operations will be materially adversely affected. Certain of the Company’s businesses have been reviewed or are currently under review, including for, among other matters, compliance with coding and other requirements under the Medicare risk-adjustment model. CMS has selected certain of the
Company’s local plans for risk adjustment data validation (RADV) audits to validate the coding practices of and supporting documentation maintained by health care providers and such audits may result in retrospective adjustments to payments made to the Company’s health plans.
On February 14, 2017, the DOJ announced its decision to pursue certain claims within a lawsuit initially asserted against the Company and filed under seal by a whistleblower in 2011. The whistleblower’s complaint, which was unsealed on February 15, 2017, alleges the Company made improper risk adjustment submissions and violated the False Claims Act. On February 12, 2018, the court granted in part and denied in part the Company’s motion to dismiss. In May 2018, the DOJ moved to dismiss the Company’s counterclaims, which were filed in March 2018, and moved for partial summary judgment. In March 2019, the court denied the government’s motion for partial summary judgment and dismissed the Company’s counterclaims without prejudice. The Company cannot reasonably estimate the outcome which may result from this matter given its procedural status.
9. Dispositions and Held for Sale
During the nine months ended September 30, 2024, the Company completed or initiated various business portfolio and asset disposition activities. The Company recorded a loss of $7.1 billion related to the sale of its Brazil operations, of which $4.1 billion related to the impact of cumulative foreign currency translation losses previously included in accumulated other comprehensive loss, and a loss of $1.2 billion related to the reclassification of the Company’s remaining South American operations as held for sale, of which $876 million related to the impact of cumulative foreign currency translation losses.
The Company also sold other businesses and assets for $1.0 billion in total consideration, with a carrying value of $241 million, and the difference reflected in the Condensed Consolidated Statement of Operations. The sales of the Company’s remaining South American assets are expected to close within a year, subject to regulatory and other customary closing conditions. Assets and liabilities held for sale have been included within prepaid and other current assets and other current liabilities on the Condensed Consolidated Balance Sheet, respectively.
The assets and liabilities of the Brazil and held for sale disposal groups as of the date of the sale and as of September 30, 2024, respectively, were as follows:
| | | | | | | | | | | | | | |
(in millions) | | Brazil Disposition | | Businesses Held for Sale |
Assets | | | | |
Cash and cash equivalents | | $ | 778 | | | $ | 254 | |
Accounts receivable and other current assets | | 515 | | | 652 | |
Long-term investments | | 788 | | | 36 | |
Property, equipment and capitalized software | | 1,052 | | | 674 | |
Deferred tax assets | | 1,035 | | | — | |
Goodwill and other intangible assets | | 317 | | | 450 | |
Other long-term assets | | 439 | | | 253 | |
Remeasurement of assets of businesses held for sale to fair value less cost to sell(1) | | — | | | (1,245) | |
Total assets | | $ | 4,924 | | | $ | 1,074 | |
Liabilities | | | | |
Medical costs payable | | $ | 701 | | | $ | 200 | |
Accounts payable and other current liabilities | | 834 | | | 395 | |
Other long-term liabilities | | 136 | | | 544 | |
Total liabilities | | $ | 1,671 | | | $ | 1,139 | |
(1) Includes the effect of $876 million of cumulative foreign currency translation losses and $54 million of noncontrolling interests.
10. Segment Financial Information
The Company’s four reportable segments are UnitedHealthcare, Optum Health, Optum Insight and Optum Rx. For more information on the Company’s segments, see Part I, Item I, “Business” and Note 14 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in the 2023 10-K.
The following tables present reportable segment financial information:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Optum | | | | |
(in millions) | | UnitedHealthcare | | Optum Health | | Optum Insight | | Optum Rx | | Optum Eliminations | | Optum | | Corporate and Eliminations | | Consolidated |
Three Months Ended September 30, 2024 | | | | | | | | | | | | | | | | |
Revenues - unaffiliated customers: | | | | | | | | | | | | | | | | |
Premiums | | $ | 71,624 | | | $ | 5,818 | | | $ | — | | | $ | — | | | $ | — | | | $ | 5,818 | | | $ | — | | | $ | 77,442 | |
Products | | — | | | 84 | | | 41 | | | 12,506 | | | — | | | 12,631 | | | — | | | 12,631 | |
Services | | 2,422 | | | 3,953 | | | 1,700 | | | 1,029 | | | — | | | 6,682 | | | — | | | 9,104 | |
Total revenues - unaffiliated customers | | 74,046 | | | 9,855 | | | 1,741 | | | 13,535 | | | — | | | 25,131 | | | — | | | 99,177 | |
Total revenues - affiliated customers | | — | | | 15,448 | | | 3,086 | | | 20,554 | | | (1,130) | | | 37,958 | | | (37,958) | | | — | |
Investment and other income | | 807 | | | 614 | | | 104 | | | 118 | | | — | | | 836 | | | — | | | 1,643 | |
Total revenues | | $ | 74,853 | | | $ | 25,917 | | | $ | 4,931 | | | $ | 34,207 | | | $ | (1,130) | | | $ | 63,925 | | | $ | (37,958) | | | $ | 100,820 | |
Earnings from operations | | $ | 4,212 | | | $ | 2,161 | | | $ | 791 | | | $ | 1,544 | | | $ | — | | | $ | 4,496 | | | $ | — | | | $ | 8,708 | |
Interest expense | | — | | | — | | | — | | | — | | | — | | | — | | | (1,074) | | | (1,074) | |
Loss on sale of subsidiary and subsidiaries held for sale | | (20) | | | — | | | — | | | — | | | — | | | — | | | — | | | (20) | |
Earnings before income taxes | | $ | 4,192 | | | $ | 2,161 | | | $ | 791 | | | $ | 1,544 | | | $ | — | | | $ | 4,496 | | | $ | (1,074) | | | $ | 7,614 | |
Three Months Ended September 30, 2023 | | | | | | | | | | | | | | | | |
Revenues - unaffiliated customers: | | | | | | | | | | | | | | | | |
Premiums | | $ | 66,709 | | | $ | 5,630 | | | $ | — | | | $ | — | | | $ | — | | | $ | 5,630 | | | $ | — | | | $ | 72,339 | |
Products | | — | | | 61 | | | 40 | | | 10,253 | | | — | | | 10,354 | | | — | | | 10,354 | |
Services | | 2,550 | | | 3,629 | | | 1,938 | | | 554 | | | — | | | 6,121 | | | — | | | 8,671 | |
Total revenues - unaffiliated customers | | 69,259 | | | 9,320 | | | 1,978 | | | 10,807 | | | — | | | 22,105 | | | — | | | 91,364 | |
Total revenues - affiliated customers | | — | | | 14,227 | | | 2,964 | | | 17,999 | | | (961) | | | 34,229 | | | (34,229) | | | — | |
Investment and other income | | 594 | | | 317 | | | 35 | | | 51 | | | — | | | 403 | | | — | | | 997 | |
Total revenues | | $ | 69,853 | | | $ | 23,864 | | | $ | 4,977 | | | $ | 28,857 | | | $ | (961) | | | $ | 56,737 | | | $ | (34,229) | | | $ | 92,361 | |
Earnings from operations | | $ | 4,592 | | | $ | 1,568 | | | $ | 1,109 | | | $ | 1,257 | | | $ | — | | | $ | 3,934 | | | $ | — | | | $ | 8,526 | |
Interest expense | | — | | | — | | | — | | | — | | | — | | | — | | | (834) | | | (834) | |
Earnings before income taxes | | $ | 4,592 | | | $ | 1,568 | | | $ | 1,109 | | | $ | 1,257 | | | $ | — | | | $ | 3,934 | | | $ | (834) | | | $ | 7,692 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Optum | | | | |
(in millions) | | UnitedHealthcare | | Optum Health | | Optum Insight | | Optum Rx | | Optum Eliminations | | Optum | | Corporate and Eliminations | | Consolidated |
Nine Months Ended September 30, 2024 | | | | | | | | | | | | | | | | |
Revenues - unaffiliated customers: | | | | | | | | | | | | | | | | |
Premiums | | $ | 214,867 | | | $ | 17,460 | | | $ | — | | | $ | — | | | $ | — | | | $ | 17,460 | | | $ | — | | | $ | 232,327 | |
Products | | — | | | 205 | | | 123 | | | 36,423 | | | — | | | 36,751 | | | — | | | 36,751 | |
Services | | 7,339 | | | 12,006 | | | 4,807 | | | 2,590 | | | — | | | 19,403 | | | — | | | 26,742 | |
Total revenues - unaffiliated customers | | 222,206 | | | 29,671 | | | 4,930 | | | 39,013 | | | — | | | 73,614 | | | — | | | 295,820 | |
Total revenues - affiliated customers | | — | | | 48,641 | | | 8,887 | | | 58,208 | | | (3,275) | | | 112,461 | | | (112,461) | | | — | |
Investment and other income | | 1,870 | | | 1,386 | | | 159 | | | 236 | | | — | | | 1,781 | | | — | | | 3,651 | |
Total revenues | | $ | 224,076 | | | $ | 79,698 | | | $ | 13,976 | | | $ | 97,457 | | | $ | (3,275) | | | $ | 187,856 | | | $ | (112,461) | | | $ | 299,471 | |
Earnings from operations | | $ | 12,611 | | | $ | 5,979 | | | $ | 1,827 | | | $ | 4,097 | | | $ | — | | | $ | 11,903 | | | $ | — | | | $ | 24,514 | |
Interest expense | | — | | | — | | | — | | | — | | | — | | | — | | | (2,903) | | | (2,903) | |
Loss on sale of subsidiary and subsidiaries held for sale | | (8,331) | | | — | | | — | | | — | | | — | | | — | | | — | | | (8,331) | |
Earnings before income taxes | | $ | 4,280 | | | $ | 5,979 | | | $ | 1,827 | | | $ | 4,097 | | | $ | — | | | $ | 11,903 | | | $ | (2,903) | | | $ | 13,280 | |
Nine Months Ended September 30, 2023 | | | | | | | | | | | | | | | | |
Revenues - unaffiliated customers: | | | | | | | | | | | | | | | | |
Premiums | | $ | 201,214 | | | $ | 16,385 | | | $ | — | | | $ | — | | | $ | — | | | $ | 16,385 | | | $ | — | | | $ | 217,599 | |
Products | | — | | | 156 | | | 119 | | | 30,997 | | | — | | | 31,272 | | | — | | | 31,272 | |
Services | | 7,689 | | | 10,259 | | | 5,859 | | | 1,607 | | | — | | | 17,725 | | | — | | | 25,414 | |
Total revenues - unaffiliated customers | | 208,903 | | | 26,800 | | | 5,978 | | | 32,604 | | | — | | | 65,382 | | | — | | | 274,285 | |
Total revenues - affiliated customers | | — | | | 42,947 | | | 8,089 | | | 52,174 | | | (2,713) | | | 100,497 | | | (100,497) | | | — | |
Investment and other income | | 1,649 | | | 1,038 | | | 80 | | | 143 | | | — | | | 1,261 | | | — | | | 2,910 | |
Total revenues | | $ | 210,552 | | | $ | 70,785 | | | $ | 14,147 | | | $ | 84,921 | | | $ | (2,713) | | | $ | 167,140 | | | $ | (100,497) | | | $ | 277,195 | |
Earnings from operations | | $ | 13,293 | | | $ | 4,869 | | | $ | 2,984 | | | $ | 3,523 | | | $ | — | | | $ | 11,376 | | | $ | — | | | $ | 24,669 | |
Interest expense | | — | | | — | | | — | | | — | | | — | | | — | | | (2,416) | | | (2,416) | |
Earnings before income taxes | | $ | 13,293 | | | $ | 4,869 | | | $ | 2,984 | | | $ | 3,523 | | | $ | — | | | $ | 11,376 | | | $ | (2,416) | | | $ | 22,253 | |
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read together with the accompanying Condensed Consolidated Financial Statements and Notes and with our 2023 10-K, including the Consolidated Financial Statements and Notes included in Part II, Item 8, “Financial Statements and Supplementary Data” in that report. Unless the context indicates otherwise, references to the terms “UnitedHealth Group,” the “Company,” “we,” “our” or “us” used throughout this Management’s Discussion and Analysis of Financial Condition and Results of Operations refer to UnitedHealth Group Incorporated and its consolidated subsidiaries.
Readers are cautioned that the statements, estimates, projections or outlook contained in this Management's Discussion and Analysis of Financial Condition and Results of Operations, including discussions regarding financial prospects, economic conditions, trends and uncertainties contained in this Item 2, may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 (PSLRA). These forward-looking statements involve risks and uncertainties that may cause our actual results to differ materially from the results discussed or implied in the forward-looking statements. A description of some of the risks and uncertainties is set forth in Part I, Item 1A, “Risk Factors” in our 2023 10-K and in the discussion below.
EXECUTIVE OVERVIEW
General
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. Our two distinct, yet complementary businesses — Optum and UnitedHealthcare — are working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences for the individuals and organizations we are privileged to serve.
We have four reportable segments:
•Optum Health;
•Optum Insight;
•Optum Rx; and
•UnitedHealthcare, which includes UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement and UnitedHealthcare Community & State.
Further information on our business is presented in Part I, Item 1, “Business” and Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2023 10-K and additional information on our segments can be found in this Item 2 and in Note 10 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report. Change Healthcare Cyberattack
As previously announced, on February 21, 2024, we identified that cybercrime threat actors had gained access to certain Change Healthcare information technology systems. Upon detection of this outside threat, we isolated the impacted systems to protect our partners and customers.
We have made substantial progress in mitigating the impact to consumers and care providers of the unprecedented cyberattack on the U.S. health system and have restored the majority of the affected Change Healthcare services. To support care providers we provided interest-free loans of nearly $9 billion through September 30, 2024. For the three and nine months ended September 30, 2024, we incurred $341 million and $1.7 billion of direct response costs, respectively; including increased medical care expenditures, as we suspended some care management activities to help care providers with their workflow processes; costs associated with providing interest-free loans; notifications of impacted persons; and network restoration. Optum Insight also experienced estimated business disruption impacts of $134 million and $747 million for the three and nine months ended September 30, 2024, respectively, reflecting lost revenue while maintaining full readiness of the affected Change Healthcare services. We expect to continue to incur direct response costs and experience business disruption impacts over the remainder of the year, which will continue at a lesser extent in 2025 as we work to bring transaction volumes back to pre-event levels and win new business.
Based upon our ongoing review of the impacted data, we have found files containing protected health information (PHI) or personally identifiable information (PII), which cover a substantial proportion of people in America. In June 2024, Change Healthcare gave public notice of the breach under the Health Insurance Portability and Accountability Act (HIPAA) and began notifying affected customer entities in June and individuals in late July. The investigation of impacted data is ongoing. It is
possible that future risks and uncertainties resulting from the Change Healthcare cyberattack, including risks related to impacted data, litigation, reputational harm, and regulatory actions could adversely affect our financial condition or results of operations.
Business Trends
Our businesses participate in the United States and certain other international health markets. We expect overall spending on health care to continue to grow in the future, due to inflation, medical technology and pharmaceutical advancement, regulatory requirements, demographic trends in the population and national interest in health and well-being. The rate of market growth may be affected by a variety of factors, including macroeconomic conditions and regulatory changes, which could impact our results of operations, including our continued efforts to control health care costs.
Pricing Trends. To price our health care benefits, products and services, we start with our view of expected future costs, including medical cost trends, inflation and labor market dynamics. We frequently evaluate and adjust our approach in each of the local markets we serve, considering all relevant factors, such as product positioning, price competitiveness and environmental, competitive, legislative and regulatory considerations, including minimum medical loss ratio thresholds and similar revenue adjustments. We will continue seeking to balance growth and profitability across all these dimensions.
The commercial risk market remains highly competitive in the small group, large group and individual segments. We expect broad-based competition to continue as the industry adapts to individual and employer needs.
Government programs in the community and senior sector tend to receive lower rates of increase than the commercial market due to governmental budget pressures and lower cost trends.
Medical Cost Trends. Our medical cost trends primarily relate to changes in unit costs, care activity and prescription drug costs. As expected and contemplated in our benefits design, we have continued to observe increased care patterns, primarily related to outpatient procedures for seniors, which may continue in future periods. In the third quarter, we also experienced higher medical costs due to a pronounced upshift in coding intensity by hospitals and an acceleration of the prescribing of certain high-cost specialty medications, primarily those used to treat cardiovascular disease, auto-immune disorders and cancer. We endeavor to mitigate these increases by engaging hospitals, physicians and consumers with information and helping them make clinically sound choices, with the objective of helping them achieve quality, affordable care.
As a result of the Change Healthcare cyberattack, we incurred medical costs related to the impact of the temporary suspension of some care management activities, impacting our UnitedHealthcare and Optum Health businesses, to help care providers with their workflow processes. Early in the second quarter we resumed these activities. For the nine months ended September 30, 2024, medical costs related to the temporary suspension of some care management activities were $630 million.
Medicaid Redeterminations. Medicaid redeterminations have impacted the number of people served through our Medicaid offerings, partially offset by an increase in consumers served through our commercial offerings as we endeavor to ensure that people and families have continued access to care. The Medicaid redetermination process has also caused a timing mismatch between the current health status of people served through Medicaid and state rate updates, which remain well short of current care activity.
Regulatory Trends and Uncertainties
Medicare Advantage Rates. Medicare Advantage rate notices over the years have at times resulted in industry base rates well below the industry forward medical cost trend. For example, the Final Notices for 2024 and 2025 rates resulted in an industry base rate decrease, both well short of an increasing industry forward medical cost trend, creating continued pressure in the Medicare Advantage program. Further, substantial revisions to the risk adjustment model, which serves to adjust rates to reflect a patient’s health status and care resource needs, will result in reduced funding and potentially benefits for people, especially those with some of the greatest health and social challenges.
As a result of ongoing Medicare funding pressures, there are adjustments we can make to partially offset these rate pressures and reductions for a particular period. For example, we can seek to intensify our medical and operating cost management, make changes to the size and composition of our care provider networks, adjust member benefits and implement or increase the member premiums supplementing the monthly payments we receive from the government. Additionally, we decide annually on a county-by-county basis where we will offer Medicare Advantage plans.
SELECTED OPERATING PERFORMANCE AND OTHER SIGNIFICANT ITEMS
The following summarizes select third quarter 2024 year-over-year operating comparisons to third quarter 2023 and other financial results.
•Consolidated revenues grew 9%, UnitedHealthcare revenues grew 7% and Optum revenues grew 13%.
•UnitedHealthcare served 2.0 million more people domestically, driven by growth in commercial offerings, partially offset by the impact of Medicaid redeterminations.
•Consolidated earnings from operations of $8.7 billion compared to $8.5 billion last year.
•Diluted earnings per common share was $6.51.
•Cash flows from operations for the nine months ended September 30, 2024 were $21.8 billion.
RESULTS SUMMARY
The following table summarizes our consolidated results of operations and other financial information:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions, except percentages and per share data) | | Three Months Ended September 30, | | Increase/ (Decrease) | | Nine Months Ended September 30, | | Increase/ (Decrease) |
| 2024 | | 2023 | | 2024 vs. 2023 | | 2024 | | 2023 | | 2024 vs. 2023 |
Revenues: | | | | | | | | | | | | | | | | |
Premiums | | $ | 77,442 | | | $ | 72,339 | | $ | 5,103 | | | 7 | % | | $ | 232,327 | | | $ | 217,599 | | $ | 14,728 | | | 7 | % |
Products | | 12,631 | | | 10,354 | | 2,277 | | | 22 | | | 36,751 | | | 31,272 | | 5,479 | | | 18 | |
Services | | 9,104 | | | 8,671 | | 433 | | | 5 | | | 26,742 | | | 25,414 | | 1,328 | | | 5 | |
Investment and other income | | 1,643 | | | 997 | | 646 | | | 65 | | | 3,651 | | | 2,910 | | 741 | | | 25 | |
Total revenues | | 100,820 | | | 92,361 | | 8,459 | | | 9 | | | 299,471 | | | 277,195 | | 22,276 | | | 8 | |
Operating costs: | | | | | | | | | | | | | | | | |
Medical costs | | 65,957 | | | 59,550 | | 6,407 | | | 11 | | | 197,150 | | | 179,663 | | 17,487 | | | 10 | |
Operating costs | | 13,280 | | | 13,855 | | (575) | | | (4) | | | 40,519 | | | 41,289 | | (770) | | | (2) | |
Cost of products sold | | 11,834 | | | 9,423 | | 2,411 | | | 26 | | | 34,230 | | | 28,576 | | 5,654 | | | 20 | |
Depreciation and amortization | | 1,041 | | | 1,007 | | 34 | | | 3 | | | 3,058 | | | 2,998 | | 60 | | | 2 | |
Total operating costs | | 92,112 | | | 83,835 | | 8,277 | | | 10 | | | 274,957 | | | 252,526 | | 22,431 | | | 9 | |
Earnings from operations | | 8,708 | | | 8,526 | | 182 | | | 2 | | | 24,514 | | | 24,669 | | (155) | | | (1) | |
Interest expense | | (1,074) | | | (834) | | (240) | | | 29 | | | (2,903) | | | (2,416) | | (487) | | | 20 | |
Loss on sale of subsidiary and subsidiaries held for sale | | (20) | | | — | | (20) | | | nm | | (8,331) | | | — | | (8,331) | | | nm |
Earnings before income taxes | | 7,614 | | | 7,692 | | (78) | | | (1) | | | 13,280 | | | 22,253 | | (8,973) | | | (40) | |
Provision for income taxes | | (1,356) | | | (1,654) | | 298 | | | (18) | | | (3,822) | | | (4,784) | | 962 | | | (20) | |
Net earnings | | 6,258 | | | 6,038 | | 220 | | | 4 | | | 9,458 | | | 17,469 | | (8,011) | | | (46) | |
Earnings attributable to noncontrolling interests | | (203) | | | (197) | | (6) | | | 3 | | | (596) | | | (543) | | (53) | | | 10 | |
Net earnings attributable to UnitedHealth Group common shareholders | | $ | 6,055 | | | $ | 5,841 | | $ | 214 | | | 4 | | | $ | 8,862 | | | $ | 16,926 | | $ | (8,064) | | | (48) | |
Diluted earnings per share attributable to UnitedHealth Group common shareholders | | $ | 6.51 | | | $ | 6.24 | | $ | 0.27 | | | | | $ | 9.53 | | | $ | 18.01 | | $ | (8.48) | | | |
Medical care ratio (a) | | 85.2 | % | | 82.3% | | 2.9 | % | | | | 84.9 | % | | 82.6% | | 2.3 | % | | |
Operating cost ratio | | 13.2 | | | 15.0 | | (1.8) | | | | | 13.5 | | | 14.9 | | (1.4) | | | |
Operating margin | | 8.6 | | | 9.2 | | (0.6) | | | | | 8.2 | | | 8.9 | | (0.7) | | | |
Tax rate | | 17.8 | | | 21.5 | | (3.7) | | | | | 28.8 | | | 21.5 | | 7.3 | | | |
Net earnings margin (b) | | 6.0 | | | 6.3 | | (0.3) | | | | | 3.0 | | | 6.1 | | (3.1) | | | |
Return on equity (c) | | 26.3% | | 28.0% | | (1.7) | | | | | 13.2% | | 27.7% | | (14.5) | | | |
nm = not meaningful
(a)Medical care ratio (MCR) is calculated as medical costs divided by premium revenue.
(b)Net earnings margin attributable to UnitedHealth Group shareholders.
(c)Return on equity is calculated as annualized net earnings attributable to UnitedHealth Group common shareholders divided by average shareholders’ equity. Average shareholders’ equity is calculated using the shareholders’ equity balance at the end of the preceding year and the shareholders’ equity balances at the end of each of the quarters in the year presented.
2024 RESULTS OF OPERATIONS COMPARED TO 2023 RESULTS OF OPERATIONS
Consolidated Financial Results
Revenues
The increases in revenues were primarily driven by growth in Optum Rx and Optum Health, growth across our UnitedHealthcare domestic offerings and pricing trends, partially offset by decreased UnitedHealthcare international revenue due to the sale of our Brazil operations.
Medical Costs and MCR
Medical costs increased primarily due to growth in people served through Medicare Advantage, those with higher acuity needs and domestic commercial offerings. The MCR increased as a result of the revenue effects of the Medicare funding reductions, decreased favorable reserve development and member mix. For the nine months ended September 30, 2024, the MCR also increased due to incremental medical costs for accommodations made to care providers as a result of the Change Healthcare cyberattack.
Operating Cost Ratio
The operating cost ratio decreased primarily due to operating cost management and business portfolio and asset dispositions, partially offset by the impact of our direct response efforts to the Change Healthcare cyberattack and investments to support future growth.
Loss on Sale of Subsidiary and Subsidiaries Held for Sale
On February 6, 2024, the Company completed the sale of its Brazil operations. During the nine months ended September 30, 2024, we recorded a loss of $7.1 billion, of which $4.1 billion related to the impact of cumulative foreign currency translation losses previously included in accumulated other comprehensive loss.
In the second quarter of 2024, the Company initiated a plan to sell its remaining South American operations, which were classified as held for sale as of September 30, 2024. As a result, the Company recorded a loss of $1.2 billion, of which $876 million related to the impact of cumulative foreign currency translation losses.
Reportable Segments
See Note 10 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report for more information on our segments. We utilize various metrics to evaluate and manage our reportable segments, including people served by UnitedHealthcare by major market segment and funding arrangement, people served by Optum Health and adjusted scripts for Optum Rx. These metrics are the main drivers of revenue, earnings and cash flows at each business. The metrics also allow management and investors to evaluate and understand business mix, including the level and scope of services provided to people, and pricing trends when comparing the metrics to revenue by segment.
The following table presents a summary of the reportable segment financial information:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Increase/ (Decrease) | | Nine Months Ended September 30, | | Increase/ (Decrease) |
(in millions, except percentages) | | 2024 | | 2023 | | 2024 vs. 2023 | | 2024 | | 2023 | | 2024 vs. 2023 |
Revenues | | | | | | | | | | | | | | | | |
UnitedHealthcare | | $ | 74,853 | | | $ | 69,853 | | $ | 5,000 | | 7 | % | | $ | 224,076 | | $ | 210,552 | | $ | 13,524 | | | 6 | % |
Optum Health | | 25,917 | | | 23,864 | | 2,053 | | 9 | | | 79,698 | | 70,785 | | 8,913 | | | 13 | |
Optum Insight | | 4,931 | | | 4,977 | | (46) | | (1) | | | 13,976 | | 14,147 | | (171) | | | (1) | |
Optum Rx | | 34,207 | | | 28,857 | | 5,350 | | 19 | | | 97,457 | | 84,921 | | 12,536 | | | 15 | |
Optum eliminations | | (1,130) | | | (961) | | (169) | | 18 | | | (3,275) | | (2,713) | | (562) | | | 21 | |
Optum | | 63,925 | | | 56,737 | | 7,188 | | 13 | | | 187,856 | | 167,140 | | 20,716 | | | 12 | |
Eliminations | | (37,958) | | | (34,229) | | (3,729) | | 11 | | | (112,461) | | (100,497) | | (11,964) | | | 12 | |
Consolidated revenues | | $ | 100,820 | | | $ | 92,361 | | $ | 8,459 | | 9 | % | | $ | 299,471 | | $ | 277,195 | | $ | 22,276 | | | 8 | % |
Earnings from operations | | | | | | | | | | | | | | | | |
UnitedHealthcare | | $ | 4,212 | | | $ | 4,592 | | $ | (380) | | (8) | % | | $ | 12,611 | | $ | 13,293 | | $ | (682) | | | (5) | % |
Optum Health | | 2,161 | | | 1,568 | | 593 | | 38 | | | 5,979 | | 4,869 | | 1,110 | | | 23 | |
Optum Insight | | 791 | | | 1,109 | | (318) | | (29) | | | 1,827 | | 2,984 | | (1,157) | | | (39) | |
Optum Rx | | 1,544 | | | 1,257 | | 287 | | 23 | | | 4,097 | | 3,523 | | 574 | | | 16 | |
Optum | | 4,496 | | | 3,934 | | 562 | | 14 | | | 11,903 | | 11,376 | | 527 | | | 5 | |
Consolidated earnings from operations | | $ | 8,708 | | | $ | 8,526 | | $ | 182 | | 2 | % | | $ | 24,514 | | $ | 24,669 | | $ | (155) | | | (1) | % |
Operating margin | | | | | | | | | | | | | | | | |
UnitedHealthcare | | 5.6 | % | | 6.6 | % | | (1.0) | % | | | | 5.6 | % | | 6.3 | % | | (0.7) | % | | |
Optum Health | | 8.3 | | | 6.6 | | | 1.7 | | | | | 7.5 | | | 6.9 | | | 0.6 | | | |
Optum Insight | | 16.0 | | | 22.3 | | | (6.3) | | | | | 13.1 | | | 21.1 | | | (8.0) | | | |
Optum Rx | | 4.5 | | | 4.4 | | | 0.1 | | | | | 4.2 | | | 4.1 | | | 0.1 | | | |
Optum | | 7.0 | | | 6.9 | | | 0.1 | | | | | 6.3 | | | 6.8 | | | (0.5) | | | |
Consolidated operating margin | | 8.6 | % | | 9.2 | % | | (0.6) | % | | | | 8.2 | % | | 8.9 | % | | (0.7) | % | | |
UnitedHealthcare
The following table summarizes UnitedHealthcare revenues by business:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Increase/ (Decrease) | | Nine Months Ended September 30, | | Increase/ (Decrease) |
(in millions, except percentages) | | 2024 | | 2023 | | 2024 vs. 2023 | | 2024 | | 2023 | | 2024 vs. 2023 |
UnitedHealthcare Employer & Individual - Domestic | | $ | 18,985 | | | $ | 16,854 | | | $ | 2,131 | | | 13 | % | | $ | 55,470 | | | $ | 50,157 | | | $ | 5,313 | | | 11 | % |
UnitedHealthcare Employer & Individual - Global | | 769 | | | 2,417 | | | (1,648) | | | (68) | | | 2,892 | | | 6,905 | | | (4,013) | | | (58) | |
UnitedHealthcare Employer & Individual - Total | | 19,754 | | | 19,271 | | | 483 | | | 3 | | | 58,362 | | | 57,062 | | | 1,300 | | | 2 | |
UnitedHealthcare Medicare & Retirement | | 34,904 | | | 32,022 | | | 2,882 | | | 9 | | | 105,294 | | | 97,468 | | | 7,826 | | | 8 | |
UnitedHealthcare Community & State | | 20,195 | | | 18,560 | | | 1,635 | | | 9 | | | 60,420 | | | 56,022 | | | 4,398 | | | 8 | |
Total UnitedHealthcare revenues | | $ | 74,853 | | | $ | 69,853 | | | $ | 5,000 | | | 7 | % | | $ | 224,076 | | | $ | 210,552 | | | $ | 13,524 | | | 6 | % |
The following table summarizes the number of people served by our UnitedHealthcare businesses, by major market segment and funding arrangement:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | September 30, | | Increase/(Decrease) |
(in thousands, except percentages) | | 2024 | | 2023 | | 2024 vs. 2023 |
Commercial - Domestic: | | | | | | | | |
Risk-based | | 8,900 | | | 8,120 | | | 780 | | | 10 | % |
Fee-based | | 20,830 | | | 19,130 | | | 1,700 | | | 9 | |
Total Commercial - Domestic | | 29,730 | | | 27,250 | | | 2,480 | | | 9 | |
Medicare Advantage | | 7,810 | | | 7,645 | | | 165 | | | 2 | |
Medicaid | | 7,450 | | | 8,065 | | | (615) | | | (8) | |
Medicare Supplement (Standardized) | | 4,340 | | | 4,345 | | | (5) | | | — | |
Total Community and Senior | | 19,600 | | | 20,055 | | | (455) | | | (2) | |
Total UnitedHealthcare - Domestic Medical | | 49,330 | | | 47,305 | | | 2,025 | | | 4 | |
Commercial - Global | | 1,335 | | | 5,475 | | | (4,140) | | | (76) | |
Total UnitedHealthcare - Medical | | 50,665 | | | 52,780 | | | (2,115) | | | (4) | % |
Supplemental Data: | | | | | | | | |
Medicare Part D stand-alone | | 3,055 | | | 3,335 | | | (280) | | | (8) | % |
UnitedHealthcare’s revenues increased due to growth in the number of people served through Medicare Advantage, domestic commercial offerings and those with higher acuity needs, partially offset by decreased people served globally due to the sale of our Brazil operations and Medicaid offerings due to continued redeterminations. Earnings from operations decreased due to Medicare Advantage funding reductions, the impacts of Medicaid redeterminations and decreased favorable reserve development, partially offset by the factors impacting revenue above. For the nine months ended September 30, 2024, earnings from operations also decreased due to incremental medical costs for accommodations to support care providers as a result of the Change Healthcare cyberattack.
Optum
Total revenues increased due to growth at Optum Rx and Optum Health. Earnings from operations increased at Optum Health and Optum Rx, partially offset by the impacts of the Change Healthcare cyberattack. The results by segment were as follows:
Optum Health
Revenues at Optum Health increased primarily due to organic growth in patients served under value-based care arrangements. Earnings from operations increased due to cost management initiatives, business portfolio and asset dispositions and increased investment income, partially offset by Medicare Advantage funding reductions and costs associated with serving newly added patients under value-based care arrangements. Optum Health served approximately 104 million people and 103 million people as of September 30, 2024 and September 30, 2023, respectively.
Optum Insight
Revenues at Optum Insight decreased due the business disruption impacts from the Change Healthcare cyberattack, partially offset by growth in technology services. Earnings from operations decreased primarily due to the business disruption impacts and direct response costs related to the Change Healthcare cyberattack, partially offset by growth in business services.
Optum Rx
Revenues and earnings from operations at Optum Rx increased due to higher script volumes from both new clients and growth in existing clients and growth in pharmacy services. Earnings from operations also increased due to operating cost efficiencies and supply chain initiatives. Optum Rx fulfilled 407 million and 383 million adjusted scripts in the third quarters of 2024 and 2023, respectively.
LIQUIDITY, FINANCIAL CONDITION AND CAPITAL RESOURCES
Liquidity
Summary of our Major Sources and Uses of Cash and Cash Equivalents
| | | | | | | | | | | | | | | | | | | | |
| | Nine Months Ended September 30, | | Increase/(Decrease) |
(in millions) | | 2024 | | 2023 | | 2024 vs. 2023 |
Sources of cash: | | | | | | |
Cash provided by operating activities | | $ | 21,835 | | | $ | 34,261 | | | $ | (12,426) | |
Issuances of short-term borrowings and long-term debt, net of repayments | | 15,120 | | | 5,848 | | | 9,272 | |
Proceeds from common stock issuances | | 1,611 | | | 1,039 | | | 572 | |
Customer funds administered | | — | | | 2,037 | | | (2,037) | |
Sales and maturities of investments, net of purchases | | 1,852 | | | — | | | 1,852 | |
Repayments of care provider loans - cyberattack | | 3,189 | | | — | | | 3,189 | |
Total sources of cash | | 43,607 | | | 43,185 | | | 422 | |
Uses of cash: | | | | | | |
Common stock repurchases | | (4,028) | | | (6,500) | | | 2,472 | |
Cash paid for acquisitions and other transactions, net of cash assumed | | (11,674) | | | (8,389) | | | (3,285) | |
Purchases of investments, net of sales and maturities | | — | | | (2,850) | | | 2,850 | |
Purchases of property, equipment and capitalized software | | (2,587) | | | (2,427) | | | (160) | |
Cash dividends paid | | (5,601) | | | (5,023) | | | (578) | |
Loans to care providers - cyberattack | | (8,904) | | | — | | | (8,904) | |
Customer funds administered | | (1,059) | | | — | | | (1,059) | |
Other | | (2,497) | | | (2,495) | | | (2) | |
Total uses of cash | | (36,350) | | | (27,684) | | | (8,666) | |
Effect of exchange rate changes on cash and cash equivalents | | (30) | | | 49 | | | (79) | |
Increase in cash and cash equivalents, including cash classified within assets held for sale | | $ | 7,227 | | | $ | 15,550 | | | $ | (8,323) | |
Less: net increase in cash classified within assets held for sale | | (254) | | | — | | | (254) | |
Net increase in cash and cash equivalents | | $ | 6,973 | | | $ | 15,550 | | | $ | (8,577) | |
2024 Cash Flows Compared to 2023 Cash Flows
Decreased cash flows provided by operating activities were primarily driven by the receipt of the October CMS premium payment of $11.9 billion in September 2023 and Change Healthcare cyberattack response actions. Other significant changes in sources or uses of cash year-over-year included increased net issuances of short-term borrowings and long-term debt, net sales and maturities of investments and decreased share repurchases, offset by loans to care providers in response to the Change Healthcare cyberattack, increased cash paid for acquisitions and other transactions and decreased customer funds administered.
Financial Condition
As of September 30, 2024, our cash, cash equivalent, available-for-sale debt securities and equity securities balances of $83.5 billion included approximately $32.4 billion of cash and cash equivalents (of which $5.2 billion was available for general corporate use), $46.3 billion of debt securities and $4.9 billion of investments in equity securities. Given the significant portion of our portfolio held in cash and cash equivalents, we do not anticipate fluctuations in the aggregate fair value of our financial assets to have a material impact on our liquidity or capital position. Our available-for-sale debt securities portfolio had a weighted-average duration of 4.0 years and a weighted-average credit rating of “Double A” as of September 30, 2024. When multiple credit ratings are available for an individual security, the average of the available ratings is used to determine the weighted-average credit rating.
Capital Resources and Uses of Liquidity
In addition to cash flows from operations and cash and cash equivalent balances available for general corporate use, our capital resources and uses of liquidity are as follows:
Cash Requirements. A summary of our cash requirements as of December 31, 2023 was disclosed in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2023 10-K. During the nine months ended September 30, 2024, there were no material changes to this previously disclosed information outside the ordinary course of business. We believe our capital resources are sufficient to meet future, short-term and long-term, liquidity needs. We continually evaluate opportunities to expand our operations, including through internal development of new products, programs and technology applications and business combinations.
Short-Term Borrowings. Our revolving bank credit facilities provide liquidity support for our commercial paper borrowing program, which facilitates the private placement of unsecured debt through independent broker-dealers, and are available for general corporate purposes. For more information on our commercial paper and bank credit facilities, see Note 5 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report and Note 8 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in our 2023 10-K. Our revolving bank credit facilities contain various covenants, including covenants requiring us to maintain a defined debt to debt-plus-shareholders’ equity ratio of not more than 60%. As of September 30, 2024, our debt to debt-plus-shareholders’ equity ratio, as defined and calculated under the credit facilities, was approximately 43%.
Long-Term Debt. Periodically, we access capital markets and issue long-term debt for general corporate purposes, such as to meet our working capital requirements, to refinance debt, to finance acquisitions or for share repurchases. For more information on our long-term debt, see Note 5 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report and Note 8 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in our 2023 10-K. Credit Ratings. Our credit ratings as of September 30, 2024 were as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Moody’s | | S&P Global | | Fitch | | A.M. Best |
| Ratings | | Outlook | | Ratings | | Outlook | | Ratings | | Outlook | | Ratings | | Outlook |
Senior unsecured debt | A2 | | Stable | | A+ | | Stable | | A | | Stable | | A | | Stable |
Commercial paper | P-1 | | n/a | | A-1 | | n/a | | F1 | | n/a | | AMB-1+ | | n/a |
The availability of financing in the form of debt or equity is influenced by many factors, including our profitability, operating cash flows, debt levels, credit ratings, debt covenants and other contractual restrictions, regulatory requirements and economic and market conditions. A significant downgrade in our credit ratings or adverse conditions in the capital markets may increase the cost of borrowing for us or limit our access to capital.
Share Repurchase Program. During the nine months ended September 30, 2024, we repurchased approximately 7.7 million shares at an average price of $521.21 per share. In June 2024, our Board of Directors amended our share repurchase program to authorize the repurchase of up to 35 million shares of Common Stock, in addition to all remaining shares authorized to be repurchased under the Board’s 2018 renewal of the program. As of September 30, 2024, we had Board of Directors’ authorization to purchase up to 42 million shares of our common stock. The Board of Directors from time to time may further amend the share repurchase program in order to increase the authorized number of shares which may be repurchased under the program.
Pending Transactions. As of September 30, 2024, the Company had entered into transaction agreements in the health care sector, subject to regulatory approval and/or other customary closing conditions. The total anticipated consideration required for these transactions, excluding the payoff of acquired indebtedness, was approximately $5 billion.
For additional liquidity discussion, see Note 10 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in Part II, Item 7 in our 2023 10-K.
RECENTLY ISSUED ACCOUNTING STANDARDS
There are no recently issued accounting standards that are expected to have a material impact on our Condensed Consolidated Financial Statements.
CRITICAL ACCOUNTING ESTIMATES
In preparing our Condensed Consolidated Financial Statements, we are required to make judgments, assumptions and estimates, which we believe are reasonable and prudent based on the available facts and circumstances. These judgments, assumptions and estimates affect certain of our revenues and expenses and their related balance sheet accounts and disclosure of our contingent liabilities. We base our assumptions and estimates primarily on historical experience and consider known and projected trends. On an ongoing basis, we re-evaluate our selection of assumptions and the method of calculating our estimates. Actual results, however, may materially differ from our calculated estimates, and this difference would be reported in our current operations.
Our critical accounting estimates include medical costs payable and goodwill. For a detailed description of our critical accounting estimates, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in Part II, Item 7 in our 2023 10-K. For a detailed discussion of our significant accounting policies, see Note 2 of Notes to the Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” in our 2023 10-K.
FORWARD-LOOKING STATEMENTS
The statements, estimates, projections, guidance or outlook contained in this document include “forward-looking” statements which are intended to take advantage of the “safe harbor” provisions of the federal securities laws. The words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “forecast,” “outlook,” “plan,” “project,” “should” and similar expressions identify forward-looking statements. These statements may contain information about financial prospects, economic conditions and trends and involve risks and uncertainties. Actual results could differ materially from those that management expects, depending on the outcome of certain factors including: our ability to effectively estimate, price for and manage medical costs; new or changes in existing health care laws or regulations, or their enforcement or application; cyberattacks, other privacy/data security incidents, or our failure to comply with related regulations; reductions in revenue or delays to cash flows received under government programs; changes in Medicare, the CMS star ratings program or the application of risk adjustment data validation audits; the DOJ’s legal action relating to the risk adjustment submission matter; our ability to maintain and achieve improvement in quality scores impacting revenue; failure to maintain effective and efficient information systems or if our technology products do not operate as intended; risks and uncertainties associated with our businesses providing pharmacy care services; competitive pressures, including our ability to maintain or increase our market share; changes in or challenges to our public sector contract awards; failure to achieve targeted operating cost productivity improvements; failure to develop and maintain satisfactory relationships with health care payers, physicians, hospitals and other service providers; the impact of potential changes in tax laws and regulations; increases in costs and other liabilities associated with litigation, government investigations, audits or reviews; failure to complete, manage or integrate strategic transactions; risk and uncertainties associated with the continuing sale of operations in South America; risks associated with public health crises arising from large-scale medical emergencies, pandemics, natural disasters and other extreme events; failure to attract, develop, retain, and manage the succession of key employees and executives; our investment portfolio performance; impairment of our goodwill and intangible assets; failure to protect proprietary rights to our databases, software and related products; downgrades in our credit ratings; and our ability to obtain sufficient funds from our regulated subsidiaries or from external financings to fund our obligations, reinvest in our business, maintain our debt to total capital ratio at targeted levels, maintain our quarterly dividend payment cycle, or continue repurchasing shares of our common stock.
This above list is not exhaustive. We discuss these matters, and certain risks that may affect our business operations, financial condition and results of operations, more fully in our filings with the SEC, including our reports on Forms 10-K, 10-Q and 8-K. By their nature, forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual results may vary materially from expectations expressed or implied in this document or any of our prior communications. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. We do not undertake to update or revise any forward-looking statements, except as required by law.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We manage exposure to market interest rates by diversifying investments across different fixed-income market sectors and debt across maturities, as well as by matching a portion of our floating-rate assets and liabilities, either directly or through the use of interest rate swap contracts. Unrealized gains and losses on investments in available-for-sale debt securities are reported in comprehensive income.
The following table summarizes the impact of hypothetical changes in market interest rates across the entire yield curve by 1% point or 2% points as of September 30, 2024 on our investment income and interest expense per annum, and the fair value of our investments and debt (in millions, except percentages):
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| | September 30, 2024 |
Increase (Decrease) in Market Interest Rate | | Investment Income Per Annum | | Interest Expense Per Annum | | Fair Value of Financial Assets | | Fair Value of Financial Liabilities |
2 % | | $ | 824 | | | $ | 457 | | | $ | (3,773) | | | $ | (10,539) | |
1 | | 412 | | | 229 | | | (1,936) | | | (5,745) | |
(1) | | (412) | | | (212) | | | 2,015 | | | 7,016 | |
(2) | | (824) | | | (423) | | | 4,083 | | | 15,514 | |
Note: The impact of hypothetical changes in interest rates may not reflect the full 100 or 200 basis point change on interest income and interest expense or on the fair value of financial assets and liabilities as the rates are assumed to not fall below zero.
ITEM 4. CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
We maintain disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (Exchange Act) that are designed to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in SEC rules and forms; and (ii) accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
In connection with the filing of this quarterly report on Form 10-Q, management evaluated, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, the effectiveness of the design and operation of our disclosure controls and procedures as of September 30, 2024. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of September 30, 2024.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There have been no changes in our internal control over financial reporting during the quarter ended September 30, 2024 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
ITEM 1A. RISK FACTORS
In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, Item 1A, “Risk Factors” of our 2023 10-K, which could materially affect our business, financial condition or future results. The risks described in our 2023 10-K are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or future results.
There have been no material changes to the risk factors as disclosed in our 2023 10-K.
ITEM 2. UNREGISTERED SALE OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities (a)
Third Quarter 2024
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For the Month Ended | | Total Number of Shares Purchased | | Average Price Paid Per Share | | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs | | Maximum Number of Shares That May Yet Be Purchased Under The Plans or Programs |
| | (in millions) | | | | (in millions) | | (in millions) |
July 30, 2024 | | 0.1 | | | $ | 571.53 | | | 0.1 | | | 43.7 |
August 31, 2024 | | 1.3 | | | 577.00 | | | 1.3 | | | 42.4 |
September 30, 2024 | | 0.2 | | | 596.03 | | | 0.2 | | | 42.2 |
Total | | 1.6 | | | | | 1.6 | | | |
(a) In November 1997, our Board of Directors adopted a share repurchase program, which the Board of Directors evaluates periodically. In June 2024, the Board of Directors amended our share repurchase program to authorize the repurchase of up to 35 million shares of our common stock in open market purchases or other types of transactions (including prepaid or structured repurchase programs), in addition to all remaining shares authorized to be repurchased under the Board’s 2018 renewal of the program. There is no established expiration date for the program. The Board of Directors from time to time may further amend the share repurchase program in order to increase the authorized number of shares which may be repurchased under the program.
ITEM 5. OTHER INFORMATION
Trading Arrangements
During the quarter ended September 30, 2024, none of the Company’s directors or officers (as defined in Rule 16a-1(f) under the Exchange Act) adopted or terminated any contract, instruction or written plan for the purchase or sale of Company securities intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act or any non-Rule 10b5-1 trading arrangement.
ITEM 6. EXHIBITS*
The following exhibits are filed or incorporated by reference herein in response to Item 601 of Regulation S-K. The Company files Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and Current Reports on Form 8-K pursuant to the Securities Exchange Act of 1934 under Commission File No. 1-10864.
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101.INS | | XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document. |
101.SCH | | Inline XBRL Taxonomy Extension Schema Document. |
101.CAL | | Inline XBRL Taxonomy Extension Calculation Linkbase Document. |
101.DEF | | Inline XBRL Taxonomy Extension Definition Linkbase Document. |
101.LAB | | Inline XBRL Taxonomy Extension Label Linkbase Document. |
101.PRE | | Inline XBRL Taxonomy Extension Presentation Linkbase Document. |
104 | | | Cover Page Interactive Data File (formatted as Inline XBRL and embedded within Exhibit 101). |
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* | | Pursuant to Item 601(b)(4)(iii) of Regulation S-K, copies of instruments defining the rights of certain holders of long-term debt are not filed. The Company will furnish copies thereof to the SEC upon request. |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
UNITEDHEALTH GROUP INCORPORATED
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/s/ ANDREW WITTY | | Chief Executive Officer (principal executive officer) | Dated: | November 4, 2024 |
Andrew Witty | | | |
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/s/ JOHN REX | | President and Chief Financial Officer (principal financial officer) | Dated: | November 4, 2024 |
John Rex | | | |
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/s/ THOMAS ROOS | | Senior Vice President and Chief Accounting Officer (principal accounting officer) | Dated: | November 4, 2024 |
Thomas Roos | | | |