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    SEC Form 10-Q filed by Yelp Inc.

    8/9/24 4:34:28 PM ET
    $YELP
    Other Consumer Services
    Consumer Discretionary
    Get the next $YELP alert in real time by email
    yelp-20240630
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    Table of Contents
    UNITED STATES
    SECURITIES AND EXCHANGE COMMISSION
    Washington, D.C. 20549
    ______________________________________________________________________________________________________
    Form 10-Q
    ______________________________________________________________________________________________________
    ☑QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
    For the Quarterly Period Ended June 30, 2024
    OR
    ☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
    For the Transition period from                 to

    Commission file number: 001-35444
    _____________________________________________________________________________________________________
    YELP INC.
    (Exact Name of Registrant as Specified in Its Charter)
    ______________________________________________________________________________________________________
    Delaware20-1854266
    (State or Other Jurisdiction of Incorporation or Organization)(I.R.S. Employer Identification No.)
    350 Mission Street, 10th Floor
    San Francisco, California 94105
    (Address of principal executive offices) (Zip Code)

    (415) 908-3801
    (Registrant’s Telephone Number, Including Area Code)
    _________________________________________
    Securities registered pursuant to Section 12(b) of the Act:
    Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
    Common Stock, par value $0.000001 per shareYELPNew York Stock Exchange LLC
    Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  ☑  No  ☐
    Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes  ☑  No ☐
    Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
    Large accelerated filer☑Accelerated filer☐
    Non-accelerated filer        
    ☐
    Smaller reporting company☐
    Emerging growth company☐
    If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
    Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ☐  No  ☑
    As of August 2, 2024, there were 66,908,736 shares outstanding of the registrant’s common stock, par value $0.000001 per share.


    Table of Contents
    YELP INC.
    QUARTERLY REPORT ON FORM 10-Q
    TABLE OF CONTENTS
    Page
    Part I.
    Financial Information
    Item 1.
    Financial Statements (Unaudited)
    Condensed Consolidated Balance Sheets
    4
    Condensed Consolidated Statements of Operations
    5
    Condensed Consolidated Statements of Comprehensive Income
    6
    Condensed Consolidated Statements of Stockholders’ Equity
    7
    Condensed Consolidated Statements of Cash Flows
    9
    Notes to Condensed Consolidated Financial Statements
    10
    Item 2.
    Management’s Discussion and Analysis of Financial Condition and Results of Operations
    25
    Item 3.
    Quantitative and Qualitative Disclosures About Market Risk
    35
    Item 4.
    Controls and Procedures
    35
    Part II.
    Other Information
    Item 1.
    Legal Proceedings
    37
    Item 1A.
    Risk Factors
    37
    Item 2.
    Unregistered Sales of Equity Securities and Use of Proceeds
    37
    Item 3.
    Defaults Upon Senior Securities
    37
    Item 4.
    Mine Safety Disclosures
    37
    Item 5.
    Other Information
    37
    Item 6.
    Exhibits
    38
    Signatures
    ___________________________________
    Unless the context suggests otherwise, references in this Quarterly Report on Form 10-Q (the “Quarterly Report”) to “Yelp,” the “Company,” “we,” “us” and “our” refer to Yelp Inc. and, where appropriate, its subsidiaries.
    Unless the context otherwise indicates, where we refer in this Quarterly Report to our “mobile application” or “mobile app,” we refer to all of our applications for mobile-enabled devices; references to our “mobile platform” refer to both our mobile app and the versions of our website that are optimized for mobile-based browsers. Similarly, references to our “website” refer to versions of our website dedicated to both desktop- and mobile-based browsers, as well as the U.S. and international versions of our website.

    1

    Table of Contents
    SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
    This Quarterly Report contains forward-looking statements that involve risks, uncertainties and assumptions that, if they never materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. All statements contained in this Quarterly Report that are not purely historical, including statements regarding our future results of operations or financial condition, business strategy and plans, and objectives of management for future operations, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements may include, but are not limited to, statements about:
    •our financial performance, including our revenue, operating expenses and margins, as well as our ability to maintain profitability;
    •our ability to maintain and expand our advertiser base;
    •our strategic initiatives to support revenue growth and margin expansion;
    •our investment plans and priorities, including planned investments in product development, marketing and our sales channels, as well as our ability to execute against those priorities and the results thereof;
    •our ability to operate with a distributed workforce as well as the benefits and costs thereof;
    •trends and expectations regarding customer and revenue retention;
    •trends and expectations regarding our key metrics, including consumer traffic and engagement and the opportunity they present for growth;
    •our liquidity and working capital requirements; and
    •our plans with respect to our stock repurchase program.
    Forward-looking statements are often identified by the use of words such as, but not limited to, “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “seek,” “should,” “target,” “will,” “would” and similar expressions or variations intended to identify forward-looking statements.
    These statements are based on the beliefs and assumptions of our management, which are in turn based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, the forward-looking events and circumstances discussed in this Quarterly Report may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements.
    Factors that could cause or contribute to such differences include, but are not limited to, those discussed in the section titled “Risk Factors” included under Part I, Item 1A in our Annual Report on Form 10-K for the year ended December 31, 2023 (the “Annual Report”), such as:
    •adverse macroeconomic conditions, including related to inflation, interest rates and supply chain issues, and their impact on consumer behavior, user activity and advertiser spending;
    •our ability to maintain and expand our advertiser base, particularly as many businesses continue to face macroeconomic challenges, including labor and supply chain difficulties;
    •our ability to execute on our strategic initiatives and the effectiveness thereof;
    •our ability to hire, retain, motivate and effectively manage well-qualified employees in a primarily remote work environment;
    •our ability to maintain and increase user engagement on our platform, including our ability to generate, maintain and recommend sufficient content that consumers find relevant, helpful and reliable;
    •the rapidly evolving and intensely competitive markets in which we operate;
    •our reliance on third-party service providers and strategic partners;
    2

    Table of Contents
    •our reliance on search engines and application marketplaces, certain providers of which offer products and services that compete directly with our products;
    •our ability to maintain the uninterrupted and proper operation of our technology and network infrastructure;
    •actual or perceived security breaches as well as errors, vulnerabilities or defects in our software or in products of third-party providers;
    •our ability to generate sufficient revenue to maintain profitability, particularly in light of our limited operating history in an evolving industry, significant ongoing investments in our strategic initiatives, and the ongoing impact of macroeconomic challenges;
    •our ability to accurately forecast revenue and appropriately plan expenses;
    •our ability to operate effectively on mobile devices and other platforms beyond desktop computers;
    •our actual or perceived failure to comply with laws and regulations applicable to our business;
    •our ability to maintain, protect and enhance the Yelp brand and manage negative publicity that may arise; and
    •our ability to successfully manage any strategic opportunities, including the acquisition and integration of any new businesses, solutions or technologies, as well as our ability to monetize the acquired products.
    Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.
    NOTE REGARDING METRICS
    We review a number of performance metrics to evaluate our business, measure our performance, identify trends in our business, prepare financial projections and make strategic decisions. Please see the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Key Metrics” in this Quarterly Report and in our Annual Report for information on how we define our key metrics. Unless otherwise stated, these metrics do not include metrics from subscription products or our business-owner products.
    While our metrics are based on what we believe to be reasonable calculations, there are inherent challenges in measuring usage across our large user base. Certain of our performance metrics, including the number of unique devices accessing our mobile app, ad clicks, average cost-per-click and active claimed local business locations, are tracked with internal company tools, which are not independently verified by any third party and have a number of limitations. For example, our metrics may be affected by mobile applications that automatically contact our servers for regular updates with no discernible user action involved; this activity can cause our system to count the device associated with the app as an app unique device in a given period. Although we take steps to exclude such activity and, as a result, do not believe it has had a material impact on our reported metrics, our efforts may not successfully account for all such activity.
    Our metrics that are calculated based on data from Google Analytics, a digital marketing intelligence product from Google LLC (“Google”) — the number of desktop and mobile website unique visitors — are subject to similar limitations. Google Analytics periodically encounter difficulties in providing accurate data for such metrics as a result of a variety of factors, including human and software errors. In addition, because these traffic metrics are tracked based on unique identifiers, an individual who accesses our website from multiple devices with different identifiers may be counted as multiple unique visitors, and multiple individuals who access our website from a shared device with a single identifier may be counted as a single unique visitor. As a result, the calculations of our unique visitors may not accurately reflect the number of people actually visiting our website.
    Our measures of traffic and other key metrics may also differ from estimates published by third parties (other than those whose data we use to calculate such metrics) or from similar metrics of our competitors. We are continually seeking to improve our ability to measure these key metrics, and regularly review our processes to assess potential improvements to their accuracy. From time to time, we may discover inaccuracies in our metrics or make adjustments to improve their accuracy, including adjustments that may result in the recalculation of our historical metrics. We believe that any such inaccuracies or adjustments are immaterial unless otherwise stated. Similarly, Google Analytics also makes periodic changes and updates to their tools and methodologies. As of July 1, 2024, Google no longer offers the Universal Analytics version of its Google Analytics product that we have historically used for our web traffic metrics. We plan to begin reporting our web traffic metrics based on internal measurement tools for the year ending December 31, 2024. These changes to our web traffic metrics will result in inconsistency between new data and previously reported data.
    3

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    PART I. FINANCIAL INFORMATION
    ITEM 1. FINANCIAL STATEMENTS
    YELP INC.
    CONDENSED CONSOLIDATED BALANCE SHEETS
    (In thousands, except par value)
    (Unaudited)
    June 30,
    2024
    December 31,
    2023
    Assets
    Current assets:
    Cash and cash equivalents$252,435 $313,911 
    Short-term marketable securities132,376 127,485 
    Accounts receivable (net of allowance for doubtful accounts of $16,124 and $13,768 at June 30, 2024 and December 31, 2023, respectively)
    153,869 146,147 
    Prepaid expenses and other current assets44,999 36,673 
    Total current assets583,679 624,216 
    Property, equipment and software, net70,616 68,684 
    Operating lease right-of-use assets40,679 48,573 
    Goodwill102,488 103,886 
    Intangibles, net6,974 7,638 
    Other non-current assets160,542 161,726 
    Total assets$964,978 $1,014,723 
    Liabilities and Stockholders’ Equity
    Current liabilities:
    Accounts payable and accrued liabilities$117,762 $132,809 
    Operating lease liabilities — current35,082 39,234 
    Deferred revenue5,229 3,821 
    Total current liabilities158,073 175,864 
    Operating lease liabilities — long-term32,535 48,065 
     Other long-term liabilities
    39,023 41,260 
    Total liabilities229,631 265,189 
    Commitments and contingencies (Note 12)
    Stockholders’ equity:
    Common stock, $0.000001 par value — 200,000 shares authorized, 67,622 shares issued and outstanding at June 30, 2024, and 68,864 shares issued and outstanding at December 31, 2023
    — — 
    Additional paid-in capital1,848,677 1,786,667 
    Treasury stock(806)(282)
    Accumulated other comprehensive loss(14,134)(12,202)
    Accumulated deficit(1,098,390)(1,024,649)
    Total stockholders’ equity
    735,347 749,534 
    Total liabilities and stockholders’ equity
    $964,978 $1,014,723 

    See Notes to Condensed Consolidated Financial Statements.
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    YELP INC.
    CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
    (In thousands, except per share data)
    (Unaudited)
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Net revenue$357,016 $337,126 $689,768 $649,564 
    Costs and expenses:
    Cost of revenue (exclusive of depreciation and amortization shown separately below)30,677 30,184 58,032 56,243 
    Sales and marketing150,293 139,150 298,084 286,605 
    Product development82,080 85,030 173,307 173,227 
    General and administrative44,634 53,405 89,866 99,914 
    Depreciation and amortization9,585 10,615 19,515 21,420 
    Total costs and expenses317,269 318,384 638,804 637,409 
    Income from operations39,747 18,742 50,964 12,155 
    Other income, net10,322 5,898 18,046 11,110 
    Income before income taxes50,069 24,640 69,010 23,265 
    Provision for income taxes12,033 9,911 16,820 9,714 
    Net income attributable to common stockholders$38,036 $14,729 $52,190 $13,551 
    Net income per share attributable to common stockholders
    Basic$0.56 $0.21 $0.77 $0.19 
    Diluted$0.54 $0.21 $0.73 $0.19 
    Weighted-average shares used to compute net income per share attributable to common stockholders
    Basic67,815 69,256 68,187 69,537 
    Diluted70,444 71,238 71,574 71,645 

    See Notes to Condensed Consolidated Financial Statements.

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    YELP INC.
    CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
    (In thousands)
    (Unaudited)
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
     2024202320242023
    Net income attributable to common stockholders$38,036 $14,729 $52,190 $13,551 
    Other comprehensive (loss) income:
    Foreign currency translation adjustments, net of tax(140)477 (1,682)1,931 
    Unrealized loss on available-for-sale debt securities, net of tax(44)(595)(250)(262)
    Other comprehensive (loss) income(184)(118)(1,932)1,669 
    Comprehensive income$37,852 $14,611 $50,258 $15,220 

    See Notes to Condensed Consolidated Financial Statements.


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    YELP INC.
    CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
    (In thousands)
    (Unaudited)
    Common StockAdditional Paid-In CapitalTreasury StockAccumulated
    Other Comprehensive Loss
    Accumulated Deficit
    Total Stockholders’ Equity
    SharesAmount
    Balance as of March 31, 202369,649 $— $1,692,923 $(37)$(13,758)$(975,000)$704,128 
    Issuance of common stock upon exercises of employee stock options31 — 956 — — — 956 
    Issuance of common stock upon vesting of restricted stock units (“RSUs”), net791 — — — — — — 
    Issuance of common stock for employee stock purchase plan379 — 10,894 — — — 10,894 
    Stock-based compensation (inclusive of capitalized stock-based compensation)— — 46,979 — — — 46,979 
    Taxes withheld related to net share settlement of equity awards— — (18,843)— — — (18,843)
    Repurchases of common stock— — — (50,123)— — (50,123)
    Retirement of common stock(1,563)— — 50,001 — (50,001)— 
    Other comprehensive loss— — — — (118)— (118)
    Net income— — — — — 14,729 14,729 
    Balance as of June 30, 202369,287 $— $1,732,909 $(159)$(13,876)$(1,010,272)$708,602 
    Balance as of March 31, 202468,330 $— $1,809,530 $(8,329)$(13,950)$(1,065,278)$721,973 
    Issuance of common stock upon exercises of employee stock options20 — 696 — — — 696 
    Issuance of common stock upon vesting of RSUs, net755 — — — — — — 
    Issuance of common stock for employee stock purchase plan388 — 12,192 — — — 12,192 
    Stock-based compensation (inclusive of capitalized stock-based compensation)— — 45,670 — — — 45,670 
    Taxes withheld related to net share settlement of equity awards— — (19,411)— — — (19,411)
    Repurchases of common stock— — — (63,625)— — (63,625)
    Retirement of common stock(1,871)— — 71,148 — (71,148)— 
    Other comprehensive loss— — — — (184)— (184)
    Net income— — — — — 38,036 38,036 
    Balance as of June 30, 202467,622 $— $1,848,677 $(806)$(14,134)$(1,098,390)$735,347 

    See Notes to Condensed Consolidated Financial Statements.















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    YELP INC.
    CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (CONTINUED)
    (In thousands)
    (Unaudited)
    Common StockAdditional Paid-In CapitalTreasury StockAccumulated
    Other Comprehensive Loss
    Accumulated DeficitTotal Stockholders' Equity
    SharesAmount
    Balance as of December 31, 202269,797 $— $1,649,692 $— $(15,545)$(923,823)$710,324 
    Issuance of common stock upon exercises of employee stock options716 — 15,549 — — — 15,549 
    Issuance of common stock upon vesting of RSUs, net1,658 — — — — — — 
    Issuance of common stock for employee stock purchase plan380 — 10,912 — — — 10,912 
    Stock-based compensation (inclusive of capitalized stock-based compensation)— — 95,162 — — — 95,162 
    Taxes withheld related to net share settlement of equity awards— — (38,406)— — — (38,406)
    Repurchases of common stock— — — (100,159)— — (100,159)
    Retirement of common stock(3,264)— — 100,000 — (100,000)— 
    Other comprehensive income— — — — 1,669 — 1,669 
    Net income— — — — — 13,551 13,551 
    Balance as of June 30, 202369,287 $— $1,732,909 $(159)$(13,876)$(1,010,272)$708,602 
    Balance as of December 31, 202368,864 $— $1,786,667 $(282)$(12,202)$(1,024,649)$749,534 
    Issuance of common stock upon exercises of employee stock options37 — 1,244 — — — 1,244 
    Issuance of common stock upon vesting of RSUs, net1,531 — — — — — — 
    Issuance of common stock for employee stock purchase plan388 — 12,192 — — — 12,192 
    Stock-based compensation (inclusive of capitalized stock-based compensation)— — 89,975 — — — 89,975 
    Taxes withheld related to net share settlement of equity awards— — (41,401)— — — (41,401)
    Repurchases of common stock— — — (126,455)— — (126,455)
    Retirement of common stock(3,198)— — 125,931 — (125,931)— 
    Other comprehensive loss— — — — (1,932)— (1,932)
    Net income— — — — — 52,190 52,190 
    Balance as of June 30, 202467,622 $— $1,848,677 $(806)$(14,134)$(1,098,390)$735,347 

    See Notes to Condensed Consolidated Financial Statements.

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    YELP INC.
    CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
    (In thousands)
    (Unaudited)
    Six Months Ended
    June 30,
    20242023
    Operating Activities
    Net income$52,190 $13,551 
    Adjustments to reconcile net income to net cash provided by operating activities:
    Depreciation and amortization19,515 21,420 
    Provision for doubtful accounts23,957 14,636 
    Stock-based compensation83,924 89,837 
    Amortization of right-of-use assets7,662 15,699 
    Deferred income taxes(2,109)(42,148)
    Amortization of deferred contract cost12,321 11,716 
    Asset impairment— 3,555 
    Other adjustments, net(2,995)(64)
    Changes in operating assets and liabilities:
    Accounts receivable(31,679)(34,389)
    Prepaid expenses and other assets(14,914)12,156 
    Operating lease liabilities(19,434)(20,943)
    Accounts payable, accrued liabilities and other liabilities(15,894)37,225 
    Net cash provided by operating activities112,544 122,251 
    Investing Activities
    Purchases of marketable securities — available-for-sale(53,301)(82,491)
    Sales and maturities of marketable securities — available-for-sale49,095 50,613 
    Purchases of other investments(2,500)— 
    Purchases of property, equipment and software(16,574)(15,153)
    Other investing activities234 146 
    Net cash used in investing activities(23,046)(46,885)
    Financing Activities
    Proceeds from issuance of common stock for employee stock-based plans13,436 26,095 
    Taxes paid related to the net share settlement of equity awards(41,190)(38,201)
    Repurchases of common stock(122,657)(100,000)
    Payment of issuance costs for credit facility— (799)
    Net cash used in financing activities(150,411)(112,905)
    Effect of exchange rate changes on cash, cash equivalents and restricted cash(295)1,175 
    Change in cash, cash equivalents and restricted cash(61,208)(36,364)
    Cash, cash equivalents and restricted cash — Beginning of period314,002 307,138 
    Cash, cash equivalents and restricted cash — End of period$252,794 $270,774 
    Supplemental Disclosures of Other Cash Flow Information
    Cash paid for income taxes, net$20,365 $8,229 
    Supplemental Disclosures of Noncash Investing and Financing Activities
    Purchases of property, equipment and software recorded in accounts payable and accrued liabilities$1,348 $1,478 
    Repurchases of common stock recorded in accounts payable and accrued liabilities$4,506 $2,442 
    Excise tax accrued on net stock repurchases$524 $159 

    See Notes to Condensed Consolidated Financial Statements.
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    YELP INC.
    NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
    (Unaudited)
    1. DESCRIPTION OF BUSINESS AND BASIS FOR PRESENTATION
    Yelp Inc. was incorporated in Delaware on September 3, 2004. Except where specifically noted or the context otherwise requires, the use of terms such as the “Company” and “Yelp” in these Notes to Condensed Consolidated Financial Statements refers to Yelp Inc. and its subsidiaries.
    Yelp is a trusted local resource for consumers and a partner in success for businesses of all sizes. Consumers trust Yelp for its extensive ratings and reviews of businesses across a broad range of categories, while businesses advertise on Yelp to reach its large audience of purchase-oriented and generally affluent consumers. Yelp has operations in the United States, United Kingdom, Canada, Ireland and Germany.
    Basis of Presentation
    The accompanying interim condensed consolidated financial statements are unaudited. These unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and the applicable rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Accordingly, these unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements contained in the Annual Report.
    The unaudited condensed consolidated balance sheet as of December 31, 2023 included herein was derived from the audited consolidated financial statements as of that date, but does not include all disclosures required by GAAP, including certain notes to the financial statements. The unaudited interim condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements. Certain prior-period amounts have been reclassified to conform to the current period presentation, including combining transactions revenue into other revenue.
    In the opinion of management, the accompanying unaudited condensed consolidated financial statements include all adjustments of a normally recurring nature necessary for the fair presentation of the interim periods presented.
    Principles of Consolidation
    These unaudited interim condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated upon consolidation.
    Use of Estimates
    The preparation of the Company’s unaudited interim condensed consolidated financial statements in conformity with GAAP requires management to make estimates, judgments and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of income and expenses during the reporting period. Items that require estimates, judgments or assumptions include, but are not limited to, determining variable consideration and identifying the nature and timing of satisfaction of performance obligations, allowance for doubtful accounts and credit losses, fair value and estimated useful lives of long- and indefinite-lived assets, litigation loss contingencies, liabilities related to incurred but not reported insurance claims, fair value and achievement of targets for performance-based restricted stock units (“PRSUs”) and income taxes. These estimates, judgments and assumptions are based on information available as of the date of the condensed consolidated financial statements; therefore, actual results could differ from management’s estimates due to macroeconomic uncertainty and other factors.
    Significant Accounting Policies
    There have been no material changes to the Company’s significant accounting policies from those described in the Annual Report.



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    Recent Accounting Pronouncements Not Yet Effective
    In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which expands annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 will be effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024 and should be adopted retrospectively. The Company is currently evaluating the impact of ASU 2023-07 on its related disclosures.
    In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires the disclosure of specific categories in the rate reconciliation and greater disaggregation for income taxes paid. ASU 2023-09 will be effective for annual periods beginning after December 15, 2024 and should be adopted prospectively with the option to be adopted retrospectively. The Company is currently evaluating the impact of ASU 2023-09 on its related disclosures.
    2. CASH, CASH EQUIVALENTS AND RESTRICTED CASH
    Cash, cash equivalents and restricted cash as of June 30, 2024 and December 31, 2023 consisted of the following (in thousands):
    June 30,
    2024
    December 31,
    2023
    Cash$71,357 $105,959 
    Cash equivalents181,078 207,952 
    Total cash and cash equivalents252,435 313,911 
    Restricted cash359 91 
    Total cash, cash equivalents and restricted cash$252,794 $314,002 
    Restricted cash is included in other non-current assets on the Company’s condensed consolidated balance sheets.
    3. MARKETABLE SECURITIES
    Short-term investments and certain cash equivalents consist of investments in debt securities that are classified as available-for-sale. The amortized cost, gross unrealized gains and losses and fair value of investments as of June 30, 2024 and December 31, 2023 were as follows (in thousands):
    June 30, 2024
    Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
    Cash equivalents:
    Corporate bonds$563 $— $— $563 
    Total cash equivalents563 — — 563 
    Short-term marketable securities:
    Certificates of deposit385 — — 385 
    Commercial paper9,135 — — 9,135 
    Corporate bonds25,309 2 (67)25,244 
    Agency bonds5,270 2 (5)5,267 
    U.S. government securities92,641 7 (303)92,345 
    Total short-term marketable securities132,740 11 (375)132,376 
    Total$133,303 $11 $(375)$132,939 
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    December 31, 2023
    Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
    Cash equivalents:
    U.S. government securities$1,612 $— $— $1,612 
    Total cash equivalents1,612 — — 1,612 
    Short-term marketable securities:
    Certificates of deposit1,537 — — 1,537 
    Commercial paper1,058 — — 1,058 
    Corporate bonds19,833 16 (92)19,757 
    Agency bonds17,660 4 (17)17,647 
    U.S. government securities87,414 241 (169)87,486 
    Total short-term marketable securities127,502 261 (278)127,485 
    Total$129,114 $261 $(278)$129,097 
    The following tables present gross unrealized losses and fair values for those securities that were in an unrealized loss position as of June 30, 2024 and December 31, 2023, aggregated by investment category and the length of time that the individual securities had been in a continuous loss position (in thousands):
    June 30, 2024
    Less Than 12 Months12 Months or GreaterTotal
    Fair ValueUnrealized LossFair ValueUnrealized LossFair ValueUnrealized Loss
    Corporate bonds$20,997 $(61)$2,157 $(6)$23,154 $(67)
    Agency bonds1,045 — 1,426 (5)2,471 (5)
    U.S. government securities58,306 (162)27,909 (141)86,215 (303)
    Total$80,348 $(223)$31,492 $(152)$111,840 $(375)
    December 31, 2023
    Less Than 12 Months12 Months or GreaterTotal
    Fair ValueUnrealized LossFair ValueUnrealized LossFair ValueUnrealized Loss
    Corporate bonds$2,130 $(9)$12,104 $(83)$14,234 $(92)
    Agency bonds14,409 (17)— — 14,409 (17)
    U.S. government securities27,763 (135)6,231 (34)33,994 (169)
    Total$44,302 $(161)$18,335 $(117)$62,637 $(278)
    For the six months ended June 30, 2024 and 2023, the Company did not recognize any credit loss related to available-for-sale marketable securities.
    The contractual maturities for marketable securities classified as available-for-sale as of June 30, 2024 were as follows (in thousands):
    Amortized CostFair Value
    Due in one year or less$81,663 $81,457 
    Due in one to five years51,640 51,482 
    Total$133,303 $132,939 
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    4. FAIR VALUE MEASUREMENTS
    The Company’s investments in money market accounts are recorded as cash equivalents at fair value on the condensed consolidated balance sheets. Additionally, the Company carries its available-for-sale debt securities at fair value. See Note 3, “Marketable Securities,” for further details.
    The accounting guidance for fair value measurements prioritizes the inputs used in measuring fair value in the following hierarchy:
    Level 1—Observable inputs, such as quoted prices in active markets,
    Level 2—Inputs other than quoted prices in active markets that are observable either directly or indirectly, or
    Level 3—Unobservable inputs in which there are little or no market data, which require the Company to develop its own assumptions.
    This hierarchy requires the Company to use observable market data, when available, to minimize the use of unobservable inputs when determining fair value. The Company’s money market funds are classified within Level 1 of the fair value hierarchy because they are valued using quoted prices in active markets. The Company’s certificates of deposit, commercial paper, corporate bonds, agency bonds and U.S. government securities are classified within Level 2 of the fair value hierarchy because they have been valued using inputs other than quoted prices in active markets that are observable directly or indirectly.
    The following table represents the fair value of the Company’s financial instruments, including those measured at fair value on a recurring basis, as of June 30, 2024 and December 31, 2023 (in thousands):
    June 30, 2024December 31, 2023
     Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
    Cash equivalents: 
    Money market funds$153,733 $— $— $153,733 $180,270 $— $— $180,270 
    Corporate bonds— 563 — 563 — — — — 
    U.S. government securities— — — — 1,612 — 1,612 
    Marketable securities:
    Certificates of deposit— 385 — 385 — 1,537 — 1,537 
    Commercial paper— 9,135 — 9,135 — 1,058 — 1,058 
    Corporate bonds— 25,244 — 25,244 — 19,757 — 19,757 
    Agency bonds— 5,267 — 5,267 — 17,647 — 17,647 
    U.S. government securities— 92,345 — 92,345 — 87,486 — 87,486 
    Other investments:
    Certificates of deposit— 10,000 — 10,000 — 7,500 — 7,500 
    Total cash equivalents, marketable securities and other investments$153,733 $142,939 $— $296,672 $180,270 $136,597 $— $316,867 
    The certificates of deposit that are categorized as other investments with original maturities of one year or less are reflected in prepaid expenses and other current assets on the condensed consolidated balance sheets. Those with original maturities of more than one year are reflected in other non-current assets.
    Certain long- and indefinite-lived assets are recognized at fair value on a nonrecurring basis, including assets that are written down as a result of an impairment. The Company recognized an impairment charge related to the write off of right-of-use (“ROU”) assets and leasehold improvements associated with certain of its office space that it abandoned during the six months ended June 30, 2023. See Note 8, “Leases,” for further details. The Company estimated the fair value of these assets as of the abandonment date using an income approach based on discounted cash flows expected to be received for the abandoned properties. This valuation technique relied on certain assumptions made by management based on both internal and external data, such as the incremental borrowing rates used to discount these cash flows to its present values. As a result, these assets are classified within Level 3 of the fair value hierarchy.
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    5. PREPAID EXPENSES AND OTHER CURRENT ASSETS
    Prepaid expenses and other current assets as of June 30, 2024 and December 31, 2023 consisted of the following (in thousands):
    June 30,
    2024
    December 31,
    2023
    Prepaid expenses$17,110 $14,922 
    Certificates of deposit7,500 5,000 
    Other current assets20,389 16,751 
    Total prepaid expenses and other current assets$44,999 $36,673 
    As of June 30, 2024, other current assets primarily consisted of income taxes receivable, deferred costs related to subleases and short-term deposits.
    6. PROPERTY, EQUIPMENT AND SOFTWARE, NET
    Property, equipment and software, net as of June 30, 2024 and December 31, 2023 consisted of the following (in thousands):
    June 30,
    2024
    December 31,
    2023
    Capitalized website and internal-use software development costs$277,109 $258,059 
    Leasehold improvements
    55,869 57,403 
    Computer equipment47,107 50,014 
    Furniture and fixtures9,890 10,336 
    Telecommunication4,163 4,175 
    Software1,110 1,113 
    Total395,248 381,100 
    Less accumulated depreciation and amortization
    (324,632)(312,416)
    Property, equipment and software, net$70,616 $68,684 
    Depreciation and amortization expense related to property, equipment and software was $9.2 million and $10.2 million for the three months ended June 30, 2024 and 2023, respectively, and $18.8 million and $20.7 million for the six months ended June 30, 2024 and 2023, respectively.
    7. GOODWILL AND INTANGIBLE ASSETS
    The Company’s goodwill is the result of its acquisitions of other businesses and represents the excess of purchase consideration over the fair value of assets acquired and liabilities assumed. The Company performed its annual goodwill impairment analysis as of August 31, 2023 and concluded that goodwill was not impaired, as the fair value of the reporting unit exceeded its carrying value. Additionally, no triggering events were identified as of June 30, 2024 or December 31, 2023 that would more likely than not reduce the fair value of goodwill below its carrying value.
    The change in the carrying amount of goodwill during the six months ended June 30, 2024 was as follows (in thousands):
    Balance as of December 31, 2023$103,886 
    Effect of currency translation(1,398)
    Balance as of June 30, 2024$102,488 
            
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    Intangible assets that were not fully amortized as of June 30, 2024 and December 31, 2023 consisted of the following (dollars in thousands):
    June 30, 2024
    Gross Carrying AmountAccumulated AmortizationNet Carrying AmountWeighted Average Remaining Life
    Business relationships$9,918 $(6,612)$3,306 4.7 years
    Licensing agreements6,141 (2,481)3,660 5.7 years
    Domain and data licenses2,877 (2,869)8 5.0 years
    Total$18,936 $(11,962)$6,974 
    December 31, 2023
    Gross Carrying AmountAccumulated AmortizationNet Carrying AmountWeighted Average Remaining Life
    Business relationships$9,918 $(6,258)$3,660 5.2 years
    Licensing agreements6,129 (2,151)3,978 6.2 years
    Domain and data licenses2,869 (2,869)— 0.0 years
    Total$18,916 $(11,278)$7,638 
    Amortization expense related to intangible assets was $0.4 million for each of the three months ended June 30, 2024 and 2023, and $0.7 million for each of the six months ended June 30, 2024 and 2023.
    As of June 30, 2024, estimated future amortization expense was as follows (in thousands):
    Remainder of 2024$680 
    20251,355 
    20261,355 
    20271,355 
    20281,355 
    2029764 
    Thereafter110 
    Total amortization$6,974 
    8. LEASES
    The components of lease cost, net for the three and six months ended June 30, 2024 and 2023 were as follows (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Operating lease cost$4,746 $9,222 $9,688 $18,753 
    Short-term lease cost (12 months or less)96 98 193 203 
    Sublease income(3,404)(3,403)(6,804)(6,794)
    Total lease cost, net$1,438 $5,917 $3,077 $12,162 
    The Company’s leases and subleases do not include any variable lease payments, residual value guarantees, related-party leases, or restrictions or covenants that would limit or prevent the Company from exercising its right to obtain substantially all of the economic benefits from use of the respective assets during the lease term.
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    Supplemental cash flow information related to leases for the six months ended June 30, 2024 and 2023 was as follows (in thousands):
    Six Months Ended
    June 30,
    20242023
    Cash paid for amounts included in the measurement of lease liabilities:
         Operating cash flows from operating leases$21,460 $24,065 
    As of June 30, 2024, maturities of lease liabilities were as follows (in thousands):
    Remainder of 2024$21,236 
    202522,153 
    20267,215 
    20276,402 
    20286,540 
    20296,682 
    Thereafter2,969 
    Total minimum lease payments73,197 
    Less imputed interest(5,580)
    Present value of lease liabilities$67,617 
    As of June 30, 2024 and December 31, 2023, the weighted-average remaining lease term and weighted-average discount rate were as follows:
    June 30,
    2024
    December 31,
    2023
    Weighted-average remaining lease term (years) — operating leases3.63.7
    Weighted-average discount rate — operating leases5.0 %5.1 %
    During the six months ended June 30, 2023, the Company abandoned certain office space in San Francisco. The Company evaluated the associated ROU assets and leasehold improvements for impairment as a result of the abandonment in accordance with Accounting Standards Codification Topic 360, “Property, Plant, and Equipment,” because the change in circumstances indicated that the carrying amount of such assets may not be recoverable. The Company compared the carrying value of the impacted assets to the fair value to determine the impairment amount and recognized an impairment charge of $3.6 million during the six months ended June 30, 2023, which is included in general and administrative expenses on its condensed consolidated statement of operations. The Company reduced the carrying amount of the ROU asset and leasehold improvements by $2.6 million and $1.0 million, respectively. For more information on the fair values of the ROU asset and leasehold improvements used in the impairment analysis, see Note 4, “Fair Value Measurements.”
    Subsequent to the quarter end, in July 2024, the Company agreed to a binding offer to sublease a portion of its office space in Toronto, Ontario. The Company expects to recognize an impairment charge of approximately $4.2 million in the three months ending September 30, 2024, which will be included in general and administrative expenses on its condensed consolidated statement of operations and will reduce the carrying amounts of the associated right-of-use assets and leasehold improvements accordingly.
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    9. OTHER NON-CURRENT ASSETS
    Other non-current assets as of June 30, 2024 and December 31, 2023 consisted of the following (in thousands):
    June 30,
    2024
    December 31,
    2023
    Deferred tax assets$121,589 $119,449 
    Deferred contract costs26,048 28,203 
    Other non-current assets12,905 14,074 
    Total other non-current assets$160,542 $161,726 
    10. CONTRACT BALANCES
    The changes in the allowance for doubtful accounts during the six months ended June 30, 2024 and 2023 were as follows (in thousands):
    Six Months Ended
    June 30,
    20242023
    Balance, beginning of period$13,768 $9,277 
    Add: provision for doubtful accounts23,957 14,636 
    Less: write-offs, net of recoveries(21,601)(15,751)
    Balance, end of period$16,124 $8,162 
    In calculating the allowance for doubtful accounts as of June 30, 2024 and 2023, the Company considered expectations of probable credit losses based on observed trends in cancellations, observed changes in the credit risk of specific customers, the impact of anticipated closures and bankruptcies using forecasted economic indicators in addition to historical experience and loss patterns during periods of macroeconomic uncertainty. The increases in the provision for doubtful accounts and write-offs, net of recoveries in the six months ended June 30, 2024 as compared to the prior-year period were a result of the ordinary course of business, reflecting higher aggregate customer delinquencies as well as the increase in net revenue.
    Contract liabilities consist of deferred revenue, which is recorded on the condensed consolidated balance sheets when the Company has received consideration, or has the right to receive consideration, in advance of transferring the performance obligations under the contract to the customer.
    The changes in short-term deferred revenue during the six months ended June 30, 2024 were as follows (in thousands):
    Six Months Ended
    June 30, 2024
    Balance, beginning of period$3,821 
          Less: recognition of deferred revenue from beginning balance(3,036)
          Add: net increase in current period contract liabilities4,444 
    Balance, end of period$5,229 
    The majority of the Company’s deferred revenue balance as of June 30, 2024 is classified as short-term and is expected to be recognized as revenue in the subsequent three-month period ending September 30, 2024. An immaterial amount of long-term deferred revenue is included in other long-term liabilities as of June 30, 2024. No other contract assets or liabilities were recorded on the Company’s condensed consolidated balance sheets as of June 30, 2024 and December 31, 2023.
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    11. ACCOUNTS PAYABLE AND ACCRUED LIABILITIES
    Accounts payable and accrued liabilities as of June 30, 2024 and December 31, 2023 consisted of the following (in thousands):
    June 30,
    2024
    December 31,
    2023
    Accounts payable$12,470 $11,868 
    Employee-related liabilities73,552 79,081 
    Accrued sales and marketing expenses8,550 5,779 
    Accrued legal settlements40 15,085 
    Other accrued liabilities23,150 20,996 
    Total accounts payable and accrued liabilities$117,762 $132,809 
    As of June 30, 2024, other accrued liabilities primarily consisted of accrued cost of revenue, unpaid share repurchases, taxes payable, and accrued general and administrative expenses.
    12. COMMITMENTS AND CONTINGENCIES
    Legal Proceedings
    CIPA Action
    On October 12, 2016, a putative class action lawsuit asserting claims under the California Invasion of Privacy Act was filed against the Company (the “CIPA Action”) in the Superior Court of California for the County of San Francisco (the “Superior Court”), in which the plaintiff sought statutory damages and other relief based on alleged unlawful call recording. The Company filed a motion for summary judgment on the basis that it had never recorded the plaintiff, which the Superior Court granted. The plaintiff appealed and, in October 2020, the California Court of Appeal for the First District (the “Court of Appeal”) reversed the decision of the Superior Court, holding that the recording of only the Company’s consenting sales representatives could violate CIPA, even if the plaintiff was not recorded. The California Supreme Court subsequently denied review of the Court of Appeal’s decision and the case was remanded to the Superior Court. On January 18, 2023, the Superior Court granted the plaintiffs’ motion for class certification. In February 2023, the Company filed a petition for a writ with the Court of Appeal seeking reversal of the Superior Court’s class certification decision. The Court of Appeal summarily denied the writ petition on May 25, 2023, following which the Company filed a petition with the California Supreme Court on June 2, 2023 seeking an order directing the Court of Appeal to review the merits of the Company’s writ petition. On July 17, 2023, the Company reached a preliminary agreement with the plaintiffs to settle the CIPA Action for $15.0 million, which payment the Company expected to be partially funded by insurance proceeds. The parties executed a settlement agreement, which the plaintiff presented to the Superior Court for approval. On April 10, 2024, the Superior Court granted final approval of the settlement, which resolved all claims asserted against the Company in the CIPA Action without any liability or wrongdoing attributed to it.
    The Company assesses, in conjunction with its legal counsel, the need to record a liability for litigation and contingencies, which it will accrue when it believes a loss is probable and the amount can be reasonably estimated. As of March 31, 2024, the Company believed the loss was probable and the payment amount of $15.0 million represented a reasonable estimate of loss contingency. The Company recorded a $4.0 million accrual for loss contingency related to the CIPA Action as of December 31, 2022 and an additional accrual of $11.0 million during 2023, resulting in a $15.0 million accrual for loss contingency within accounts payable and accrued liabilities on the Company’s condensed consolidated balance sheet as of March 31, 2024. The accrual for loss contingency was released upon the settlement payment of $15.0 million in the three months ended June 30, 2024. The receivable for loss recovery that was recorded in 2023 for the anticipated insurance proceeds of $3.9 million was released upon receipt of the proceeds on January 18, 2024.
    Other Legal Proceedings
    The Company is subject to other legal proceedings arising in the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, the Company currently does not believe that the final outcome of any of these other matters will have a material effect on the Company’s business, financial position, results of operations or cash flows.
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    Indemnification Agreements
    In the ordinary course of business, the Company may provide indemnifications of varying scope and terms to customers, vendors, lessors, business partners and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company or from intellectual property infringement claims made by third parties.
    In addition, the Company has entered into indemnification agreements with directors and certain officers and employees that will require the Company to, among other things, indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers or employees.
    While the outcome of claims cannot be predicted with certainty, the Company does not believe that the outcome of any claims under the indemnification arrangements will have a material effect on the Company’s business, financial position, results of operations or cash flows.
    Revolving Credit Facility
    On April 28, 2023, the Company entered into a Revolving Credit and Guaranty Agreement with certain lenders and JPMorgan Chase Bank, N.A., as administrative and collateral agent, which provides for a five-year $125.0 million senior secured revolving credit facility (the “2023 credit facility”). The 2023 credit facility replaced the Company’s previous $75.0 million revolving credit facility entered into on May 5, 2020 with Wells Fargo Bank, N.A. (the “2020 credit facility”), which terminated concurrently with the establishment of the 2023 credit facility. The 2023 credit facility includes a letter of credit sub-limit of $25.0 million, a bilateral letter of credit facility of $25.0 million and an accordion option, which, if exercised, would allow the Company to increase the aggregate commitments by up to $250.0 million, plus additional amounts if the Company is able to satisfy a leverage test, subject to certain conditions. The commitments under the 2023 credit facility expire on April 28, 2028.
    Loans under the 2023 credit facility bear interest, at the Company’s election, at either (a) an adjusted term Secured Overnight Financing Rate plus 0.10% plus a margin of 1.25% - 1.50%, depending on the Company’s total leverage ratio, or (b) an alternative base rate plus a margin of 0.25% - 0.50%, depending on the Company’s total leverage ratio. The Company is required to pay a commitment fee on the undrawn portion of the aggregate commitments that accrues at 0.20% - 0.25% per annum, depending on the Company’s total leverage ratio, as well as a letter of credit fee on any outstanding letters of credit that accrues at 1.25% - 1.50% per annum, depending on the Company’s total leverage ratio.
    The 2023 credit facility contains customary conditions to borrowing, events of default and covenants, including covenants that restrict the Company’s ability to incur indebtedness, grant liens, make distributions, pay dividends, repurchase shares, make investments and engage in transactions with the Company’s affiliates, in each case subject to certain exceptions. The 2023 credit facility also requires the Company to maintain a total leverage ratio of no greater than 3.75 to 1.00, subject to an increase up to 4.25 to 1.00 for a certain period following significant acquisitions, and an interest coverage ratio of no less than 3.00 to 1.00. The obligations under the 2023 credit facility are secured by liens on substantially all of the Company’s domestic assets, including certain domestic intellectual property assets and the equity of its domestic subsidiaries, as well as a portion of the equity interests the Company holds directly in its foreign subsidiaries.
    As of June 30, 2024, the Company had $14.5 million of letters of credit outstanding under the 2023 credit facility sub-limit, which were moved from the 2020 credit facility. The letters of credit are primarily related to lease agreements for certain office locations and are required to be maintained and issued to the landlords of each facility. No loans were outstanding under the 2023 credit facility and the Company was in compliance with all conditions and covenants thereunder as of June 30, 2024.
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    13. STOCKHOLDERS’ EQUITY
    The following table presents the number of shares authorized and issued as of June 30, 2024 and December 31, 2023 (in thousands):
    June 30, 2024December 31, 2023
    Shares
    Authorized
    Shares
    Issued
    Shares
    Authorized
    Shares
    Issued
    Common stock, $0.000001 par value
    200,000 67,622 200,000 68,864 
    Undesignated preferred stock10,000 — 10,000 — 
    Stock Repurchase Program
    As of June 30, 2024, the Board of Directors had authorized the Company to repurchase up to an aggregate of $1.95 billion of its outstanding common stock, $455.7 million of which remained available as of June 30, 2024. The Company may purchase shares at management’s discretion in the open market, in privately negotiated transactions, in transactions structured through investment banking institutions or a combination of the foregoing.
    During the six months ended June 30, 2024, the Company repurchased on the open market and subsequently retired 3,198,097 shares for an aggregate purchase price of $125.9 million. Although there were no shares of treasury stock as of June 30, 2024, the treasury stock balance included $0.8 million of excise tax imposed under the Inflation Reduction Act of 2022 on stock repurchases, net of shares issued.
    During the six months ended June 30, 2023, the Company repurchased on the open market and subsequently retired 3,264,260 shares for an aggregate purchase price of $100.0 million. Although there were no shares of treasury stock as of June 30, 2023, the treasury stock balance included an immaterial amount of excise tax on stock repurchases, net of shares issued, during the six months then ended.
    Equity Incentive Plans
    Stock Options
    A summary of stock option activity for the six months ended June 30, 2024 is as follows:
    Number of Shares (in thousands)Weighted-Average Exercise PriceWeighted-Average Remaining Contractual Term (in years)Aggregate Intrinsic Value (in thousands)
    Outstanding at December 31, 20232,543 $34.94 3.6$33,100 
    Exercised(37)33.44  
    Canceled(33)64.91 
    Outstanding at June 30, 20242,473 $34.57 3.1$11,223 
    Options vested and exercisable at June 30, 20242,452 $34.55 3.1$11,187 
    Aggregate intrinsic value represents the difference between the closing price of the Company’s common stock as quoted on the New York Stock Exchange on a given date and the exercise price of outstanding, in-the-money options. The total intrinsic value of options exercised was immaterial for each of the three months ended June 30, 2024 and 2023, and $0.3 million and $5.5 million for the six months ended June 30, 2024 and 2023, respectively.
    There were no options granted during the six months ended June 30, 2024 and 2023.
    As of June 30, 2024, total unrecognized compensation costs related to nonvested stock options were approximately $0.4 million, which the Company expects to recognize over a weighted-average time period of 1.2 years.
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    RSUs
    RSUs include PRSUs that are subject to either (a) a market condition or (b) the achievement of performance goals. As the PRSU activity during the six months ended June 30, 2024 was not material, it is presented together with the RSU activity in the table below. A summary of RSU and PRSU activity for the six months ended June 30, 2024 is as follows (in thousands, except per share amounts):
    Number of SharesWeighted-Average Grant Date Fair Value
    Nonvested at December 31, 20239,961 $32.61 
    Granted2,098 44.46 
    Vested(1)
    (2,645)32.41 
    Canceled(348)33.22 
    Nonvested at June 30, 2024(2)
    9,066 $35.38 
    (1)    Includes 1,113,103 shares that vested but were not issued due to the Company’s use of net share settlement for payment of employee taxes.
    (2)    Includes 929,285 PRSUs.
    The aggregate fair value as of the vest date of RSUs and PRSUs that vested during the six months ended June 30, 2024 and 2023 was $98.3 million and $91.2 million, respectively. As of June 30, 2024, the Company had approximately $288.1 million of unrecognized stock-based compensation expense related to RSUs and PRSUs, which it expects to recognize over the remaining weighted-average vesting period of approximately 2.1 years.
    Employee Stock Purchase Plan
    There were 387,968 shares purchased by employees under the Employee Stock Purchase Plan (“ESPP”) at a weighted-average purchase price per share of $31.42 during the three and six months ended June 30, 2024. There were 379,656 and 380,332 shares purchased by employees under the ESPP at a weighted-average purchase price per share of $28.70 and $28.69 during the three and six months ended June 30, 2023, respectively. The Company recognized stock-based compensation expense related to the ESPP of $0.9 million during each of the three months ended June 30, 2024 and 2023, and $2.0 million and $1.8 million during the six months ended June 30, 2024 and 2023, respectively.
    Stock-Based Compensation
    The following table summarizes the effects of stock-based compensation expense related to stock-based awards in the condensed consolidated statements of operations during the periods presented (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Cost of revenue$1,397 $1,346 $2,798 $2,728 
    Sales and marketing8,618 8,607 17,317 17,721 
    Product development22,534 24,974 46,187 50,841 
    General and administrative8,665 8,653 17,622 18,547 
    Total stock-based compensation recorded to income before income taxes41,214 43,580 83,924 89,837 
    Benefit from income taxes(8,060)(9,271)(16,455)(18,875)
    Total stock-based compensation recorded to net income attributable to common stockholders$33,154 $34,309 $67,469 $70,962 
    The Company capitalized $3.2 million and $2.4 million of stock-based compensation expense as website and internal-use software development costs and, to a lesser extent, implementation costs incurred related to cloud computing arrangements that are service contracts in the three months ended June 30, 2024 and 2023, respectively, and $5.9 million and $5.3 million in the six months ended June 30, 2024 and 2023, respectively.
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    14. OTHER INCOME, NET
    Other income, net for the three and six months ended June 30, 2024 and 2023 consisted of the following (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Interest income, net$5,424 $4,656 $11,088 $8,663 
    Transaction (loss) gain on foreign exchange, net(61)101 (203)31 
    Release of nonrecurring tax reserve(1)
    3,102 — 3,102 — 
    Other non-operating income, net1,857 1,141 4,059 2,416 
    Other income, net$10,322 $5,898 $18,046 $11,110 
    (1) Represents the release of a reserve related to a one-time payroll tax credit.
    15. INCOME TAXES
    The Company is subject to income taxes in the United States as well as other tax jurisdictions in which it conducts business. Earnings from non-U.S. activities are subject to local country income taxes. The provision for income taxes for the six months ended June 30, 2024 was $16.8 million, which was due to $18.4 million of U.S. federal, state and foreign income tax expense, partially offset by $1.6 million of net discrete tax benefit primarily related to stock-based compensation. The provision for income taxes for the six months ended June 30, 2023 was $9.7 million, which was due to $12.5 million of U.S. federal, state and foreign income tax expense, partially offset by $2.8 million of net discrete tax benefit primarily related to a one-time litigation settlement expense in connection with the settlement of the CIPA Action, as detailed in Note 12, “Commitments and Contingencies.”
    Accounting for income taxes for interim periods generally requires the provision for income taxes to be determined by applying an estimate of the annual effective tax rate for the full fiscal year to income or loss before income taxes, excluding unusual or infrequently occurring discrete items, for the reporting period. For the three and six months ended June 30, 2024, the difference between the effective tax rate and the federal statutory tax rate primarily related to tax credits, offset by stock-based compensation and other non-deductible expenses. For the three and six months ended June 30, 2023, the difference between the effective tax rate and the federal statutory tax rate primarily related to stock-based compensation and the inclusion of global intangible low-taxed income (“GILTI”), offset by tax credits. However, the Internal Revenue Service issued guidance in the three months ended September 30, 2023 that effectively relieved the Company from GILTI in 2023.
    As of June 30, 2024, the Company had $37.4 million of unrecognized tax benefits that, if recognized, would affect the Company’s effective tax rate.
    As of June 30, 2024, the Company estimated that it had accumulated undistributed earnings generated by its foreign subsidiaries of approximately $36.7 million. Any taxes due with respect to such earnings or the excess of the amount for financial reporting over the tax basis of the Company’s foreign investments would generally be limited to foreign and state taxes. The Company has not recognized a deferred tax liability related to unremitted foreign earnings, as it intends to indefinitely reinvest these earnings, and expects future U.S. cash generation to be sufficient to meet future U.S. cash needs.
    In addition, the Company is subject to the continuous examination of its income tax returns by the Internal Revenue Service and other tax authorities. The Company’s federal and state income tax returns for tax years subsequent to 2003 remain open to examination. In the Company’s foreign jurisdictions — Canada, Germany, Ireland and the United Kingdom — the tax years subsequent to 2018 remain open to examination. The Company regularly assesses the likelihood of adverse outcomes resulting from examinations to determine the adequacy of its provision for income taxes and monitors the progress of ongoing discussions with tax authorities and the impact, if any, of the expected expiration of the statute of limitations in various taxing jurisdictions. The Company believes that an adequate provision has been made for any adjustments that may result from tax examinations. However, the outcome of tax audits cannot be predicted with certainty. If any issues addressed in the Company’s tax audits are resolved in a manner not consistent with management’s expectations, the Company could be required to adjust its provision for income taxes in the period such resolution occurs. As of June 30, 2024, although the timing of the resolution or closure of audits is not certain, the Company believes it is reasonably possible that unrecognized tax benefits will not be reduced within the next 12 months.
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    16. NET INCOME PER SHARE ATTRIBUTABLE TO COMMON STOCKHOLDERS
    Basic net income (loss) per share attributable to common stockholders is computed using the weighted-average number of outstanding shares of common stock during the period. Diluted net income (loss) per share attributable to common stockholders is computed using the weighted-average number of outstanding shares of common stock and the effect of potentially dilutive securities outstanding during the period. Potentially dilutive securities include stock options, RSUs (including PRSUs) and, to a lesser extent, ESPP shares. If dilutive, such potentially dilutive securities are reflected in net income (loss) per share attributable to common stockholders using the treasury stock method.
    The following tables present the calculation of basic and diluted net income per share attributable to common stockholders for the periods presented (in thousands, except per share data):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Basic net income per share:
    Net income attributable to common stockholders$38,036 $14,729 $52,190 $13,551 
    Shares used in computation:
    Weighted-average common shares outstanding67,815 69,256 68,187 69,537 
    Basic net income per share attributable to common stockholders:$0.56 $0.21 $0.77 $0.19 
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Diluted net income per share:
    Net income attributable to common stockholders$38,036 $14,729 $52,190 $13,551 
    Shares used in computation:
        Weighted-average common shares outstanding67,815 69,256 68,187 69,537 
        Stock options356 189 414 194 
        RSUs2,268 1,783 2,971 1,909 
        ESPP5 10 2 5 
            Number of shares used in diluted calculation70,444 71,238 71,574 71,645 
    Diluted net income per share attributable to common stockholders:$0.54 $0.21 $0.73 $0.19 
    The following stock-based instruments were excluded from the calculation of diluted net income per share attributable to common stockholders because their effect would have been anti-dilutive for the periods presented (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Stock options672 2,140 677 2,230 
    RSUs1,993 4,764 1,604 4,147 
    17. INFORMATION ABOUT REVENUE AND GEOGRAPHIC AREAS
    The Company considers operating segments to be components of the Company for which separate financial information is available and evaluated regularly by the Company’s chief operating decision maker in deciding how to allocate resources and in assessing performance. The chief operating decision maker for the Company is the Chief Executive Officer. The Chief Executive Officer reviews financial information presented on a consolidated basis, accompanied by information about revenue by product line and geographic region for purposes of allocating resources and evaluating financial performance.
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    The Company has determined that it has a single operating and reporting segment. When the Company communicates results externally, it disaggregates net revenue into major product lines and primary geographical markets, which is based on the billing address of the customer. The disaggregation of net revenue by major product lines is based on the type of service provided and also aligns with the timing of revenue recognition for each. To reflect the Company’s strategic focus on creating differentiated experiences for its Services categories and Restaurants, Retail & Other categories, the Company further disaggregates advertising revenue to reflect these two high-level category groupings. The Services categories consist of the following businesses: home, local, auto, professional, pets, events, real estate and financial services. The Restaurants, Retail & Other categories consist of the following businesses: restaurants, shopping, beauty & fitness, health and other.
    Net Revenue
    The following table presents the Company’s net revenue by major product line (and by category for advertising revenue) for the periods presented (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Net revenue by product:
    Advertising revenue by category:
    Services$222,955 $200,274 $426,243 $383,794 
    Restaurants, Retail & Other118,383 121,698 232,733 235,321 
    Advertising341,338 321,972 658,976 619,115 
    Other(1)
    15,678 15,154 30,792 30,449 
    Total net revenue$357,016 $337,126 $689,768 $649,564 
    (1) For the three and six months ended June 30, 2024, other revenue includes revenue generated from transactions with consumers, which the Company reported separately as transactions revenue in prior periods. Prior-period amounts in the table above have been reclassified to conform to the current-period presentation.
    During the three and six months ended June 30, 2024 and 2023, no individual customer accounted for 10% or more of consolidated net revenue.
    The following table presents the Company’s net revenue by major geographic region for the periods presented (in thousands):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    United States$354,367 $334,713 $684,503 $644,935 
    All other countries2,649 2,413 5,265 4,629 
    Total net revenue$357,016 $337,126 $689,768 $649,564 
    Long-Lived Assets
    The following table presents the Company’s long-lived assets by major geographic region as of June 30, 2024 and December 31, 2023 (in thousands):
    June 30,
    2024
    December 31,
    2023
    United States$64,942 $62,464 
    All other countries5,674 6,220 
    Total long-lived assets$70,616 $68,684 
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    ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
    The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report. This discussion contains forward-looking statements that reflect our plans, estimates and beliefs, and involve risks and uncertainties. Our actual results and the timing of certain events could differ materially from those anticipated in these forward-looking statements as a result of several factors, including those discussed in the section titled “Risk Factors” included under Part I, Item 1A in our Annual Report. See “Special Note Regarding Forward-Looking Statements” in this Quarterly Report.
    Overview
    As one of the best known Internet brands in the United States, Yelp is a trusted local resource for consumers and a partner in success for businesses of all sizes. Consumers trust us for the more than 260 million ratings and reviews available on our platform of businesses across a broad range of categories, while businesses advertise with us to reach our large audience of purchase-oriented and generally affluent consumers. We believe our ability to provide value to both consumers and businesses not only fulfills our mission to connect consumers with great local businesses, but also positions us well in the local, digital advertising market in the United States.
    We generate substantially all of our revenue from the sale of performance-based advertising products, which our advertising platform matches to individual consumers through auctions priced on a cost-per-click (“CPC”) basis. In the three months ended June 30, 2024, our net revenue was $357.0 million, up 6% from the three months ended June 30, 2023, and we recorded net income of $38.0 million and adjusted EBITDA of $91.1 million. In the six months ended June 30, 2024, our net revenue was $689.8 million, up 6% from the six months ended June 30, 2023, and we recorded net income of $52.2 million and adjusted EBITDA of $155.6 million. For information on how we define and calculate adjusted EBITDA, and a reconciliation of this non-GAAP financial measure to net income, see “Non-GAAP Financial Measures” below.
    In the second quarter of 2024, our strategic investments in product and marketing continued to drive progress on our revenue growth initiatives:
    •Deliver the best Home Services experience for consumers and service professionals. Advertising revenue from Services businesses increased by 11% year over year to reach 65% of total advertising revenue in the second quarter, driven by growth in paying advertising locations and reflecting record average revenue per location. The Home Services category remained particularly strong, with revenue growth of approximately 15% year over year. Improvements to the Request-a-Quote flow and our acquisition of Services projects through paid search engine marketing (“paid search”) together drove a sequential increase in year-over-year project growth from approximately 20% in the first quarter to approximately 35% in the second quarter. As we focus our paid search efforts on businesses with fewer reviews in the second half of 2024, we expect the magnitude of Request-a-Quote growth may moderate in future quarters.
    •Provide the most trusted local search and discovery platform. In the second quarter, we continued experimenting with ways to further simplify the user experience, increase searches and ultimately drive connections with businesses. We introduced a number of user experience and backend improvements to our mobile and desktop websites this year that together led to a significant year-over-year increase in page views on these platforms in the second quarter and a more efficient search experience for users. We also updated the home feed in the Yelp app to surface additional sources of our high-quality content, like Collections, and provided contributors with real-time recognition for writing reviews. In addition, we made Yelp more useful for consumers with accessibility needs with a number of new features, such as accessibility business attributes and artificial intelligence-powered alternative text for photos.
    •Optimize advertiser value through our advanced technology. In the second quarter, improved matching and our acquisition of Services projects through paid search drove a 9% year-over-year increase in ad clicks and a 1% year-over-year decrease in average CPC. Enhancements to our ad formats and matching capabilities led to a year-over-year improvement in our retention rate for non-term advertisers’ budgets in the second quarter. Off Yelp, we are continuing to experiment with expanding local advertiser reach through a variety of partnerships, such as by surfacing relevant Yelp ads to Facebook users based on their recent Yelp searches.
    •Drive profitable growth through our most efficient channels. Improvements to the claim and ad purchase flows, together with effective advertiser marketing, drove record customer acquisition in our Self-serve channel in the second quarter. We also provided advertisers with more flexibility to adjust their advertising spend and recommendations for optimizing their budgets, which benefited Self-serve customer retention. As a result, revenue from our Self-serve channel increased by approximately 20% year over year in the second quarter. Multi-location revenue was approximately flat year over year in the second quarter as businesses in Restaurants, Retail & Other (“RR&O”)
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    categories continued to face a challenging operating environment. Looking ahead, we believe we can drive growth in this channel by adapting our Services product offerings to better fit the needs of enterprise customers. For example, we recently made a suite of Services-oriented products, including Request-a-Quote, Yelp Guaranteed, Portfolio and Verified License, available to enterprise customers. We also introduced a new leads API that enables multi-location Services businesses to compete for the consumer projects flowing through Request-a-Quote and seamlessly manage leads across multiple locations and business pages. In addition, we expanded our Spotlight Ads video placements to appear among the photos on Yelp business pages to increase consumer awareness and consideration of both location and non-location-based brand advertisers.
    In the second quarter, Services revenue maintained double-digit growth, while RR&O revenue reflected the ongoing operating challenges facing businesses in these categories. We expect these trends to persist in the second half of 2024. Despite our expectation of continued RR&O headwinds, we expect net revenue to increase sequentially in the third quarter.
    Key Metrics
    We regularly review a number of metrics, including the key metrics set forth below, to evaluate our business, measure our performance, identify trends in our business, prepare financial projections and make strategic decisions.
    Ad Clicks and Average CPC
    The amount of revenue we generate from our pay-for-performance advertising products is determined by the number of ad clicks we deliver to advertisers and the CPCs we charge for those ad clicks.
    Ad clicks represent user interactions with our pay-for-performance advertising products, including clicks on advertisements on our website and mobile app, clicks on syndicated advertisements on third-party platforms and Request-a-Quote submissions, among others. Ad clicks include only user interactions that we are able to track directly, and therefore do not include user interactions with ads sold through our advertising partnerships. We do not expect the exclusion of such user interactions to materially affect this metric. We report the year-over-year percentage change in ad clicks as a measure of our success in monetizing more of our consumer activity and delivering more value to advertisers.
    Average CPC is calculated as revenue from our performance-based ad products — excluding certain revenue adjustments that do not impact the outcome of an auction for an individual ad click, such as refunds, as well as revenue from our advertising partnerships — divided by the total number of ad clicks for a given period. Average CPC represents the average amount we charge advertisers for each ad click.
    We believe that ad clicks and average CPC together reflect one of the most significant dynamics affecting our advertising revenue performance: the interplay of advertiser demand and consumer activity. At the level of an auction for an individual ad click, advertiser demand — consisting of advertiser budgets and the number of advertisers competing to purchase the ad click — intersects with the supply of consumer activity — consisting of the predicted levels of relevant consumer traffic and engagement — to determine CPC, with higher advertiser demand putting upward pressure on the CPC and higher consumer activity putting downward pressure on the CPC. In aggregate, advertiser demand consists of the number of business locations advertising with us (which we refer to as paying advertising locations, as discussed below) and the aggregate budget they allocate to purchasing our advertising products. Aggregate monetizable consumer activity depends on the levels of consumer traffic and engagement with our ads, the numbers of locations where we can display ads and other monetizable features, and our click-through rate, which is the ratio of ad clicks to the number of times the ads were displayed to consumers. The relative strengths of these factors in aggregate are reflected in average CPC.
    Ad clicks and average CPC also provide important insight into the value we deliver to advertisers, which we believe is a significant factor in our ability to retain both revenue and customers. For example, a positive change in ad clicks for a given period combined with lower growth or a negative change in average CPC over the same period would indicate that we delivered more ad clicks at lower prices, thereby delivering more value to our advertisers; we would expect this to have a positive impact on retention. Conversely, growth in average CPC paired with a negative or lower growth rate in ad clicks would indicate we charged more without delivering more ad clicks; we would expect this to have a negative impact on retention unless we are able to increase the value we deliver through higher performing ad clicks.
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    The following table presents year-over-year changes in our ad clicks and average CPC for the periods presented (each expressed as a percentage):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Ad Clicks9%—%9%—%
    Average CPC(1)%14%(1)%14%
    In the each of the three and six months ended June 30, 2024, advertising revenue grew 6% year over year, primarily due to year-over-year increases in ad clicks driven by improvements to our matching capabilities and our acquisition of Services projects through paid search. Average CPC decreased slightly in the three and six months ended June 30, 2024, reflecting the increased value we delivered to advertisers.
    Beginning in the third quarter of 2023, the year-over-year changes in both ad clicks and average CPC improved significantly compared to the first half of 2023. This improved performance continued through the first half of 2024, with ad clicks increasing from 8% to 9% year over year each quarter and average CPC moving from an increase of 4% year over year in the third and fourth quarters of 2023 to a decrease of 1% in the first and second quarters of 2024. Looking ahead, we anticipate that these trends in the year-over-year changes in ad clicks and average CPC since the third quarter of 2023 will moderate in the second half of 2024 as the prior-year comparisons become more difficult beginning in the third quarter.
    Advertising Revenue by Category
    Our advertising revenue comprises revenue from the sale of our advertising products, including the resale of our advertising products by partners and syndicated ads appearing on third-party platforms.
    To reflect our strategic focus on creating two differentiated experiences on Yelp, we provide a breakdown of our advertising revenue attributable to businesses in two high-level category groupings: Services and RR&O. Our Services categories consist of home, local, auto, professional, pets, events, real estate and financial services. Our RR&O categories consist of restaurants, shopping, beauty & fitness, health and other.
    The following table presents our advertising revenue by category for the periods presented (in thousands, except percentages):
    Three Months Ended
    June 30,
    % ChangeSix Months Ended
    June 30,
    % Change
    2024202320242023
    Services$222,955 $200,274 11%$426,243 $383,794 11%
    Restaurants, Retail & Other118,383 121,698 (3)%232,733 235,321 (1)%
    Total Advertising Revenue$341,338 $321,972 6%$658,976 $619,115 6%
    Paying Advertising Locations
    Paying advertising locations comprise all business locations associated with a business account from which we recognized advertising revenue in a given month, excluding business accounts that purchased advertising through partner programs other than Yelp Ads Certified Partners, averaged over a given period. We also provide a breakdown of paying advertising locations between our Services categories and RR&O categories.
    We provide our paying advertising locations as a measure of the reach and scale of our business; however, this metric may exhibit short-term volatility as a result of factors such as seasonality and macroeconomic conditions. For example, macroeconomic factors, including related to inflation, interest rates, and labor and supply chain issues, have had a predominant negative impact on RR&O paying advertising locations in recent periods. Short-term fluctuations in paying advertising locations may also reflect the acquisition or loss of single advertising accounts associated with large numbers of locations, or the pausing/restarting of advertising campaigns by such multi-location advertisers.
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    The following table presents the number of paying advertising locations for the periods presented (in thousands, except percentages):
    Three Months Ended
    June 30,
    % ChangeSix Months Ended
    June 30,
    % Change
    2024202320242023
    Services2542387%2532386%
    Restaurants, Retail & Other277325(15)%277320(13)%
    Total Paying Advertising Locations531563(6)%530558(5)%
    Paying advertising locations decreased in the three and six months ended June 30, 2024 compared to the prior-year periods. While paying advertising locations in our Services categories increased year over year in both the three- and six-month periods, paying advertising locations in our RR&O categories decreased over the same periods. We believe the decrease in RR&O paying advertising locations reflects the challenging operating environment facing businesses in these categories and, to a lesser extent, competition for ad spend from such businesses, including from food ordering and delivery providers.
    Results of Operations
    The following table sets forth our results of operations for the periods presented (in thousands, except percentages). The period-to-period comparison of financial results is not necessarily indicative of the results of operations to be anticipated for the full year 2024 or any future period.
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    20242023$ Change
    % Change(1)
    20242023$ Change
    % Change(1)
    Condensed Consolidated Statements of Operations Data:
    Net revenue by product:
    Advertising revenue by category:
    Services$222,955 $200,274 $22,681 11 %$426,243 $383,794 $42,449 11 %
    Restaurants, Retail & Other118,383 121,698 (3,315)(3)%232,733 235,321 (2,588)(1)%
    Advertising341,338 321,972 19,366 6 %658,976 619,115 39,861 6 %
    Other(2)
    15,678 15,154 524 3 %30,792 30,449 343 1 %
    Total net revenue357,016 337,126 19,890 6 %689,768 649,564 40,204 6 %
    Costs and expenses:
    Cost of revenue (exclusive of depreciation and amortization shown separately below)30,677 30,184 493 2 %58,032 56,243 1,789 3 %
    Sales and marketing150,293 139,150 11,143 8 %298,084 286,605 11,479 4 %
    Product development82,080 85,030 (2,950)(3)%173,307 173,227 80 — %
    General and administrative44,634 53,405 (8,771)(16)%89,866 99,914 (10,048)(10)%
    Depreciation and amortization9,585 10,615 (1,030)(10)%19,515 21,420 (1,905)(9)%
    Total costs and expenses317,269 318,384 (1,115)— %638,804 637,409 1,395 — %
    Income from operations39,747 18,742 21,005 112 %50,964 12,155 38,809 319 %
    Other income, net10,322 5,898 4,424 75 %18,046 11,110 6,936 62 %
    Income before income taxes50,069 24,640 25,429 103 %69,010 23,265 45,745 197 %
    Provision for income taxes12,033 9,911 2,122 21 %16,820 9,714 7,106 73 %
    Net income attributable to common stockholders$38,036 $14,729 $23,307 158 %$52,190 $13,551 $38,639 285 %
    (1)    Percentage changes are calculated based on rounded numbers and may not recalculate exactly due to rounding.
    (2)    Other revenue now includes revenue generated from transactions with consumers, which we reported separately as transactions revenue prior to the first quarter of 2024. Prior-period amounts have been reclassified to conform to the current period presentation.
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    Three and Six Months Ended June 30, 2024 and 2023
    Net Revenue
    Advertising. We generate advertising revenue from the sale of our advertising products — including business page upgrades and performance-based advertising in search results and elsewhere on our platform — to businesses of all sizes, from single-location local businesses to multi-location national businesses. Advertising revenue also includes revenue generated from the resale of our advertising products by certain partners and monetization of advertising inventory through third-party ad networks. We present advertising revenue on a disaggregated basis for our high-level category groupings, Services and RR&O.
    Advertising revenue for each of the three and six months ended June 30, 2024 increased 6% year over year, primarily as a result of the 9% year-over-year increase in ad clicks in each period.
    Other. We generate other revenue through non-advertising contracts, such as our subscription services, which include our Yelp Guest Manager product, and through our Yelp Fusion and Yelp Knowledge programs, which provide access to Yelp data for a fee. In addition, we now report transactions revenue together with other revenue to reflect that neither transactions revenue nor the underlying business is a core part of our current business model. As a result, other revenue now includes revenue from various transactions with consumers. We generate revenue from such transactions through our partnership integrations, which are mainly revenue-sharing arrangements that provide consumers with the ability to place food orders for pickup and delivery through third parties directly on Yelp. We earn a fee for acting as an agent for transactions placed through these integrations, which we record on a net basis and include in revenue upon completion of a transaction.
    Other revenue for the three and six months ended June 30, 2024 increased compared to the prior-year periods primarily due to increases in revenue from the continued growth of our Yelp Knowledge, Yelp Fusion and Yelp Guest Manager programs. These increases were partially offset by a lower volume of food takeout and delivery orders.
    Trends and Uncertainties of Net Revenue. Net revenue increased in the three months ended June 30, 2024 compared to the three months ended March 31, 2024 as we delivered more ad clicks. Despite ongoing macroeconomic challenges and their impacts on consumer behavior, particularly in our RR&O categories, we expect our strategic initiatives to contribute to continued business momentum and a sequential increase in net revenue in the three months ending September 30, 2024.
    Costs and Expenses
    Cost of Revenue (exclusive of depreciation and amortization). Our cost of revenue consists primarily of website infrastructure expense, which includes website hosting costs and employee costs (including stock-based compensation expense) for the infrastructure teams responsible for operating our website and mobile app, and excludes depreciation and amortization expense. Cost of revenue also includes third-party advertising fulfillment costs and credit card processing fees.
    Cost of revenue for the three and six months ended June 30, 2024 increased compared to the prior-year periods, primarily due to:
    •increases in website infrastructure expense of $1.5 million and $3.1 million, respectively, as a result of investments in maintaining and improving our infrastructure as well as higher cost of labor; and
    •increases in merchant credit card processing fees of $0.3 million and $0.4 million, respectively, due to a higher volume of transactions associated with the increase in advertising revenue.
    These increases were partially offset by decreases in advertising fulfillment costs of $1.6 million and $2.3 million, respectively, reflecting our more efficient delivery of ads.
    We expect cost of revenue to increase on an absolute dollar basis in 2024 compared to 2023.
    Sales and Marketing. Our sales and marketing expenses primarily consist of employee costs (including sales commission and stock-based compensation expenses) for our sales and marketing employees. Sales and marketing expenses also include business and consumer acquisition marketing, community management, as well as allocated workplace and other supporting overhead costs.
    Sales and marketing expenses for the three and six months ended June 30, 2024 increased compared to the prior-year periods, primarily due to:
    •increases in marketing spend of $10.3 million and $12.9 million, respectively, primarily driven by our increased investments in acquiring Services projects through paid search, partially offset by decreases in costs for business owner marketing; and
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    •increases in employee costs of $3.8 million and $5.2 million, respectively, mainly resulting from higher cost of labor, partially offset by lower average headcount.
    These increases were partially offset by decreases in workplace operating costs of $3.0 million and $6.7 million, respectively, due to reductions in our leased office space.
    We expect sales and marketing expenses to increase in 2024 compared to 2023 as we expand our efforts to acquire Services projects through paid search as well as due to more tenured sales and marketing employees. As a result of our planned investments in paid project acquisition, we expect sales and marketing expenses to increase as a percentage of net revenue in 2024 compared to 2023.
    Product Development. Our product development expenses primarily consist of employee costs (including bonuses and stock-based compensation expense, net of capitalized employee costs associated with capitalized website and internal-use software development) for our engineers, product management and corporate infrastructure employees. In addition, product development expenses include allocated workplace and other supporting overhead costs.
    Product development expenses for the three months ended June 30, 2024 decreased compared to the prior-year period primarily due to a decrease in employee costs of $2.4 million as a result of more employee costs being capitalized and lower average headcount, partially offset by higher cost of labor.
    Product development expenses for the six months ended June 30, 2024 increased compared to the prior-year period, primarily due to:
    •an increase in employee costs of $0.7 million resulting from higher cost of labor and higher costs associated with in-person employees gatherings, partially offset by lower average headcount and more employee costs being capitalized; and
    •an increase in consulting costs of $0.4 million.
    These increases during the six-month period were partially offset by a decrease in workplace operating costs of $0.9 million due to reductions in our leased office space.
    We expect product development expenses to increase in 2024 compared to 2023 to support our product initiatives. We expect product development expenses as a percentage of net revenue to remain relatively consistent in 2024 compared to 2023.
    General and Administrative. Our general and administrative expenses primarily consist of employee costs (including bonuses and stock-based compensation expense) for our executive, finance, user operations, legal, people operations and other administrative employees. Our general and administrative expenses also include our provision for doubtful accounts, certain consulting and professional services costs, including litigation settlements, as well as allocated workplace and other supporting overhead costs.
    General and administrative expenses for the three and six months ended June 30, 2024 decreased compared to the prior-year periods due to:
    •an $11.0 million loss contingency recorded in the prior-year periods in connection with the agreement to settle a putative class action lawsuit asserting claims under the California Invasion of Privacy Act (the “CIPA Action”). See Note 12, “Commitments and Contingencies,” of the Notes to Condensed Consolidated Financial Statements included under Part I, Item 1 in this Quarterly Report for further detail; and
    •decreases in employee costs of $1.4 million and $4.5 million, respectively, primarily driven by lower average headcount.
    For the six-month period, the decrease compared to the prior-year period was also attributable to the $3.6 million impairment charge incurred in the prior-year period related to the abandonment of certain office space in San Francisco, which did not recur in the current-year period. See Note 8, “Leases,” of the Notes to Condensed Consolidated Financial Statements included under Part I, Item 1 in this Quarterly Report for further detail.
    The decreases in the three- and six-month periods were partially offset by increases in our provision for doubtful accounts of $4.5 million and $9.3 million, respectively, primarily due to higher anticipated customer delinquencies and increases in advertising revenue.
    We expect general and administrative expenses to decrease in 2024 compared to 2023. However, adjusting for the litigation loss contingency and impairment charge described above, we expect general and administrative expenses to remain relatively consistent or increase slightly on an absolute dollar basis and remain relatively consistent as a percentage of net revenue in 2024 compared to 2023.
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    Depreciation and Amortization. Depreciation and amortization expense primarily consists of depreciation on computer equipment, software, leasehold improvements, capitalized website and internal-use software development costs, and amortization of purchased intangible assets.
    Depreciation and amortization expense for the three and six months ended June 30, 2024 decreased compared to the prior-year periods primarily due to decreases in depreciation expense of leasehold improvements from asset retirements related to lease abandonments and expirations.
    Other Income, Net
    Other income, net consists primarily of the interest income earned on our cash, cash equivalents and marketable securities, research and development tax credits, the portion of our sublease income in excess of our lease cost, accretion of discounts and amortization of premiums on investments, credit facility fees, foreign exchange gains and losses and, in the three and six months ended June 30, 2024, the release of a reserve related to a one-time payroll tax credit.
    Other income, net for the three and six months ended June 30, 2024 increased compared to the prior-year periods, primarily driven by the release of a $3.1 million reserve related to a one-time payroll tax credit as well as $0.9 million and $2.6 million of higher interest income earned on our cash, cash equivalents and marketable securities in the three- and six-month periods, respectively, due to increased federal interest rates.
    Provision for Income Taxes
    Provision for income taxes consists of: federal and state income taxes in the United States and income taxes in certain foreign jurisdictions; deferred income taxes reflecting the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.
    Provision for income taxes for the three and six months ended June 30, 2024 increased from the prior-year periods primarily due to an increase in profit before tax for the current-year periods, partially offset by a decrease in the annual estimated effective tax rate.
    As of December 31, 2023, we had approximately $119.4 million in net deferred tax assets (“DTAs”). As of June 30, 2024, we consider it more likely than not that we will have sufficient taxable income in the future that will allow us to realize these DTAs. However, it is possible that some or all of these DTAs will not be realized. Therefore, unless we are able to generate sufficient taxable income from our operations, a substantial valuation allowance may be required to reduce our DTAs, which would materially increase our expenses in the period in which we recognize the allowance and have a materially adverse impact on our condensed consolidated financial statements. The exact timing and amount of the valuation allowance recognition are subject to change on the basis of the net income that we are able to actually achieve. We will continue to evaluate the possible recognition of a valuation allowance on a quarterly basis.
    Non-GAAP Financial Measures
    Our condensed consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States (“GAAP”). However, we have also disclosed below adjusted EBITDA, adjusted EBITDA margin and free cash flow, each of which is a non-GAAP financial measure.
    Adjusted EBITDA and free cash flow have limitations as analytical tools, and you should not consider them in isolation or as substitutes for analysis of our results as reported under GAAP. In particular, adjusted EBITDA and free cash flow should not be viewed as substitutes for, or superior to, net income (loss) or net cash provided by (used in) operating activities prepared in accordance with GAAP as measures of profitability or liquidity. Some of these limitations are:
    •although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect all cash capital expenditure requirements for such replacements or for new capital expenditure requirements;
    •adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;
    •adjusted EBITDA does not reflect the impact of the recording or release of valuation allowances or tax payments that may represent a reduction in cash available to us;
    •adjusted EBITDA does not consider the potentially dilutive impact of equity-based compensation;
    •adjusted EBITDA does not take into account certain income and expense items, such as material litigation settlements, impairment charges and fees related to shareholder activism, or other costs that management determines are not indicative of ongoing operating performance;
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    •free cash flow does not represent the total residual cash flow available for discretionary purposes because it does not reflect our contractual commitments or obligations; and
    •other companies, including those in our industry, may calculate adjusted EBITDA and free cash flow differently, which reduces their usefulness as comparative measures.
    Because of these limitations, you should consider adjusted EBITDA, adjusted EBITDA margin and free cash flow alongside other financial performance measures, including net income (loss), net cash provided by (used in) operating activities and our other GAAP results.
    Adjusted EBITDA. Adjusted EBITDA is a non-GAAP financial measure that we calculate as net income (loss), adjusted to exclude: provision for (benefit from) income taxes; other income, net; depreciation and amortization; stock-based compensation expense; and, in certain periods, certain other income and expense items, such as material litigation settlements, impairment charges and fees related to shareholder activism, and other items that we deem not to be indicative of our ongoing operating performance.
    Adjusted EBITDA margin. Adjusted EBITDA margin is a non-GAAP financial measure that we calculate as adjusted EBITDA divided by net revenue.
    The following is a reconciliation of net income to adjusted EBITDA, as well as the calculation of net income margin and adjusted EBITDA margin, for the periods presented (in thousands, except percentages):
    Three Months Ended
    June 30,
    Six Months Ended
    June 30,
    2024202320242023
    Reconciliation of Net Income to Adjusted EBITDA:
    Net income$38,036 $14,729 $52,190 $13,551 
    Provision for income taxes12,033 9,911 16,820 9,714 
    Other income, net(1)
    (10,322)(5,898)(18,046)(11,110)
    Depreciation and amortization9,585 10,615 19,515 21,420 
    Stock-based compensation41,214 43,580 83,924 89,837 
    Litigation settlement(2)(3)
    — 11,000 — 11,000 
    Asset impairment(2)
    — — — 3,555 
    Fees related to shareholder activism(2)
    569 — 1,168 — 
    Adjusted EBITDA$91,115 $83,937 $155,571 $137,967 
    Net revenue$357,016 $337,126 $689,768 $649,564 
    Net income margin11 %4 %8 %2 %
    Adjusted EBITDA margin26 %25 %23 %21 %
    (1) Includes the release of a $3.1 million reserve related to a one-time payroll tax credit.
    (2) Recorded within general and administrative expenses on our condensed consolidated statements of operations.
    (3) Represents the loss contingency recorded in connection with the agreement to settle the CIPA Action. Note that this amount does not include any legal fee reimbursements that we had expected to receive related to this matter; we do not adjust for legal fees and related reimbursements, which we consider to be part of our ongoing operations. See Note 12, “Commitments and Contingencies,” of the Notes to Condensed Consolidated Financial Statements included under Part I, Item 1 in this Quarterly Report for additional information.
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    Free Cash Flow. Free cash flow is a non-GAAP financial measure that we calculate as net cash provided by (used in) operating activities, less cash used for purchases of property, equipment and software.
    The following is a reconciliation of net cash provided by operating activities to free cash flow for the periods presented (in thousands):
    Six Months Ended
    June 30,
    20242023
    Reconciliation of Net Cash Provided by Operating Activities to Free Cash Flow:
    Net cash provided by operating activities$112,544 $122,251 
    Purchases of property, equipment and software(16,574)(15,153)
    Free cash flow$95,970 $107,098 
    Net cash used in investing activities$(23,046)$(46,885)
    Net cash used in financing activities$(150,411)$(112,905)
    Liquidity and Capital Resources
    Sources of Liquidity
    Our principal sources of liquidity are our cash and cash equivalents, marketable securities and cash generated from operations. As of June 30, 2024, we had cash and cash equivalents of $252.4 million and marketable securities of $132.4 million. Cash and cash equivalents consist of cash, money market funds and investments with original maturities of three months or less. Our cash held internationally as of June 30, 2024 was $41.4 million. As of June 30, 2024, we also had $10.0 million of investments in certificates of deposit with minority-owned financial institutions.
    Our investment portfolio comprises highly rated marketable securities that are classified as available-for-sale on our condensed consolidated balance sheets, and our investment policy limits the amount of credit exposure to any one issuer. The policy generally requires securities to be investment grade (i.e., rated ‘A’ or higher by bond rating firms) with the objective of minimizing the potential risk of principal loss.
    On April 28, 2023, we entered into a Revolving Credit and Guaranty Agreement with the lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent and collateral agent, which provides for a five-year $125.0 million senior secured revolving credit facility (the “2023 credit facility”). The 2023 credit facility replaced our previous $75.0 million revolving credit facility entered into on May 5, 2020 with Wells Fargo Bank, N.A., which terminated concurrently with the establishment of the 2023 credit facility. The 2023 credit facility includes a $25.0 million letter of credit sub-limit, a $25.0 million bilateral letter of credit facility and an accordion option, which, if exercised, would allow us to increase the aggregate commitments by up to $250.0 million, plus additional amounts if we are able to satisfy a leverage test, subject to certain conditions. The 2023 credit facility provides us with the ability to access backup liquidity to fund working capital and for other capital requirements, as needed.
    As of June 30, 2024, we were in compliance with all covenants and there were no loans outstanding under the 2023 credit facility. We had $14.5 million of letters of credit under the sub-limit primarily related to lease agreements for certain office locations, which are required to be maintained and issued to the landlords of each facility, and $110.5 million remained available under the 2023 credit facility as of June 30, 2024.
    For additional details regarding the 2023 credit facility, see Note 12, “Commitments and Contingencies,” of the Notes to Condensed Consolidated Financial Statements included under Part I, Item 1 in this Quarterly Report.
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    Material Cash Requirements
    Our future capital requirements and the adequacy of available funds will depend on many factors, including those set forth under “Risk Factors” included under Part I, Item 1A in our Annual Report. We believe that our existing cash, cash equivalents and marketable securities, together with any cash generated from operations, will be sufficient to meet our material cash requirements in the next 12 months and beyond, including: working capital requirements; our anticipated repurchases of common stock pursuant to our stock repurchase program; payment of taxes related to the net share settlement of equity awards; payment of lease costs related to our operating leases; the potential payment of a higher amount of income taxes in 2024 and beyond due to, among other things, the requirement to capitalize and amortize certain research and development expenses under the U.S. Tax Cuts and Jobs Act; and purchases of property, equipment and software and website hosting services. However, this estimate is based on a number of assumptions that may prove to be materially different and we could fully utilize our available cash, cash equivalents and marketable securities earlier than presently anticipated. We are not able to reasonably estimate the timing of future cash flows related to $36.3 million of uncertain tax positions. We may be required to draw down funds from our revolving credit facility or seek additional funds through equity or debt financings to respond to business challenges associated with the uncertain macroeconomic environment or other challenges, including the need to develop new features and products or enhance existing services, improve our operating infrastructure or acquire complementary businesses and technologies.
    We lease office facilities under operating lease agreements that expire from 2024 to 2031. Our cash requirements related to these lease agreements are $73.2 million, of which $37.5 million is expected to be paid within the next 12 months. The total lease obligations are partially offset by our future minimum rental receipts to be received under non-cancelable subleases of $19.0 million as of June 30, 2024. See Note 8, “Leases,” of the Notes to Condensed Consolidated Financial Statements included under Part I, Item 1 in this Quarterly Report for further detail on our operating lease obligations.
    Our cash requirements related to purchase obligations consisting of non-cancelable agreements to purchase goods and services required in the ordinary course of business — primarily website hosting services — are approximately $189.7 million, of which approximately $65.2 million is expected to be paid within the next 12 months.
    The cost of capital associated with any additional funds sought in the future might be adversely impacted by the effects of macroeconomic conditions on our business. Additionally, amounts deposited with third-party financial institutions exceed the Federal Deposit Insurance Corporation and Securities Investor Protection Corporation insurance limits, as applicable. These cash and cash equivalents could be impacted if the underlying financial institutions fail or are subjected to other adverse conditions in the financial markets. To date, we have experienced no loss or lack of access to our cash and cash equivalents; however, we can provide no assurances that access to our invested cash, cash equivalents and marketable securities will not be impacted by adverse conditions in the financial markets.
    Cash Flows
    The following table summarizes our cash flows for the periods presented (in thousands):
    Six Months Ended
    June 30,
    20242023
    Net cash provided by operating activities$112,544 $122,251 
    Net cash used in investing activities$(23,046)$(46,885)
    Net cash used in financing activities$(150,411)$(112,905)
    Operating Activities. Net cash provided by operating activities during the six months ended June 30, 2024 decreased by $9.7 million compared to the prior-year period, primarily as a result of higher employee-related payments of $17.3 million for salaries, commissions, bonuses and benefits, mainly due to higher cost of labor as well as a shift towards a compensation mix that emphasizes cash over equity, the payment of $15.0 million to settle the CIPA Action in the current-year period and an increase of $12.1 million in income taxes paid. The higher cash outflow was also driven by higher operating expenses, including an increase of $4.9 million in payments to vendors, as well as other increases that are not individually significant. These cash outflows were partially offset by an increase of $44.3 million in cash collected from customers primarily due to the increase in revenue.
    Investing Activities. Net cash used in investing activities during the six months ended June 30, 2024 decreased compared to the prior-year period primarily due to a decrease in net purchases of marketable securities.
    34

    Table of Contents
    Financing Activities. Net cash used in financing activities during the six months ended June 30, 2024 increased compared to the prior-year period primarily due to an increase in repurchases of our common stock and a decrease in proceeds from stock option exercises.
    Stock Repurchase Program
    Since its initial authorization in July 2017, our board of directors (the “Board”) has authorized us to repurchase up to an aggregate of $1.95 billion of our outstanding common stock, $429.7 million of which remained available as of August 2, 2024.
    We may repurchase shares at our discretion in the open market, privately negotiated transactions, in transactions structured through investment banking institutions or a combination of the foregoing. The program is not subject to any time limit and may be modified, suspended or discontinued at any time. The amount and timing of repurchases are subject to a variety of factors, including liquidity, cash flow and market conditions.
    During the six months ended June 30, 2024, we repurchased on the open market 3,198,097 shares for an aggregate purchase price of $125.9 million.
    We have funded all repurchases to date and expect to fund any future repurchases with cash and cash equivalents available on our condensed consolidated balance sheet.
    Critical Accounting Policies and Estimates
    Our condensed consolidated financial statements are prepared in accordance with GAAP. The preparation of these condensed consolidated financial statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, expenses and related disclosures. We evaluate our estimates and assumptions on an ongoing basis. Our estimates and assumptions are based on historical experience and various other assumptions that we believe to be reasonable under the circumstances. Our actual results could differ from those estimates. Due to macroeconomic conditions and other factors, certain estimates and assumptions have required and may continue to require increased judgment and carry a higher degree of variability and volatility. As events continue to evolve and additional information becomes available, these estimates may materially change in future periods.
    We believe that the assumptions and estimates associated with revenue recognition, website and internal-use software development costs and income taxes have the greatest potential impact on our consolidated financial statements. There have been no material changes to our critical accounting policies and estimates from those disclosed in our Annual Report.
    ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of business. These risks primarily include interest rate, foreign exchange risks and inflation, and have not changed materially from the market risks we were exposed to in the year ended December 31, 2023.
    ITEM 4. CONTROLS AND PROCEDURES
    Evaluation of Disclosure Controls and Procedures
    We maintain “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.
    Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of June 30, 2024. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of June 30, 2024, our disclosure controls and procedures were effective at the reasonable assurance level.
    Changes in Internal Control Over Financial Reporting
    There was no change in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the three months ended June 30, 2024 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
    35

    Table of Contents
    Inherent Limitations on Effectiveness of Controls
    Our management, including our Chief Executive Officer and our Chief Financial Officer, believes that our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable assurance of achieving their objectives and are effective at the reasonable assurance level. However, our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision making can be faulty, and that breakdowns can occur because of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by the collusion of two or more people or by management override of controls. The design of any system of controls is also based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.
    36

    Table of Contents
    PART II. OTHER INFORMATION
    ITEM 1. LEGAL PROCEEDINGS
    For information regarding material legal proceedings in which we are involved, see “Legal Proceedings” in Note 12, “Commitments and Contingencies,” of the Notes to Condensed Consolidated Financial Statements included in this Quarterly Report, which is incorporated herein by reference. We are also subject to legal proceedings arising in the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, we currently do not believe that the final outcome of any of these other matters will have a material effect on our business, financial position, results of operations or cash flows.
    ITEM 1A. RISK FACTORS
    There have been no material changes to the risks factors set forth in the section titled “Risk Factors” included under Part I, Item 1A of our Annual Report, which describes various risks and uncertainties that could adversely affect our business, financial condition, results of operations, cash flows and the trading price of our common stock. You should carefully consider the risks and uncertainties described in the Annual Report before making an investment decision.
    ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
    Issuer Purchases of Equity Securities
    The following table summarizes our stock repurchase activity for the three months ended June 30, 2024 (in thousands, except for price per share):
    Period
    Total Number
    of Shares Purchased(1)
    Average Price Paid per Share(2)
    Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Program
    April 1 - April 30, 2024614 $40.09 614 $494,528 
    May 1 - May 31, 2024343 $37.23 343 $481,748 
    June 1 - June 30, 2024714 $36.44 714 $455,727 
    (1)    Since the initial authorization of our Stock Repurchase Program in July 2017, our Board authorized us to repurchase up to an aggregate of $1.95 billion of our outstanding common stock, including the $500.0 million authorized in February 2024, of which $429.7 million remained available as of August 2, 2024. The actual timing and amount of repurchases depend on a variety of factors, including liquidity, cash flow and market conditions. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources—Stock Repurchase Program” included under Part I, Item 2 in this Quarterly Report.
    (2)    Average price paid per share includes costs associated with the repurchases but excludes the 1% excise tax accrued on our share repurchases, net of shares issued, as a result of the Inflation Reduction Act of 2022.
    ITEM 3. DEFAULTS UPON SENIOR SECURITIES
    None.
    ITEM 4. MINE SAFETY DISCLOSURES
    Not applicable.
    ITEM 5. OTHER INFORMATION
    Rule 10b5-1 Trading Plans
    On May 14, 2024, Jeremy Stoppelman, our Chief Executive Officer, as trustee for the Jeremy Stoppelman Revocable Trust, entered into a trading plan intended to satisfy the affirmative defense conditions of Rule 10b5-1(c). The plan provides for the sale of an aggregate of up to 865,000 shares of our common stock held by the Jeremy Stoppelman Revocable Trust. The plan will terminate on the earlier of April 30, 2025 or when all shares subject to the plan have been sold, subject to early termination for certain specified events set forth in the plan.
    37

    Table of Contents
    ITEM 6. EXHIBITS.

    Incorporated by Reference
    Exhibit Number
    Exhibit DescriptionFormFile No.ExhibitFiling Date
    Filed Herewith
    3.1
    Amended and Restated Certificate of Incorporation of Yelp Inc., as Amended.
    8-K001-354443.17/8/2020
    3.2
    Amended and Restated Bylaws of Yelp Inc.
    8-K001-354443.13/15/2023
    10.1
    Letter Agreement, dated May 15, 2024, by and between Yelp Inc. and JPMorgan Chase Bank, N.A., as Administrative Agent under that certain Revolving Credit and Guaranty Agreement, dated as of April 28, 2023, by and between Yelp Inc., the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as Administrative Agent and Collateral Agent.
    X
    31.1
    Certification pursuant to Rule 13a-14(a)/15d-14(a).
    X
    31.2
    Certification pursuant to Rule 13a-14(a)/15d-14(a).
    X
    32.1†
    Certifications of Chief Executive Officer and Chief Financial Officer.
    X
    101.INSInline XBRL Instance Document (embedded within the Inline XBRL document).
    101.SCHInline XBRL Taxonomy Extension Schema Document.X
    101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.X
    101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.X
    101.LABInline XBRL Taxonomy Extension Labels Linkbase Document.X
    101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.X
    104Cover Page Interactive Data File (embedded within the Inline XBRL document).
    †    The certifications attached as Exhibit 32.1 accompany this Quarterly Report on Form 10-Q, are not deemed filed with the SEC and are not to be incorporated by reference into any filing of Yelp Inc. under the Securities Act or the Exchange Act, whether made before or after the date of this Quarterly Report, irrespective of any general incorporation language contained in such filing.
    38

    Table of Contents
    SIGNATURES
    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
    YELP INC.
    Date: August 9, 2024/s/ David Schwarzbach
    David Schwarzbach
    Chief Financial Officer
     (Principal Financial and Accounting Officer and Duly Authorized Signatory)


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