CONTENTS
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F-1 |
ABOUT THIS
ANNUAL REPORT
Except where the context otherwise requires or where otherwise indicated in this Annual
Report, the terms “Fiverr,” the “Company,” “we,” “us,” “our,” “our Company”
and “our business” refer to Fiverr International Ltd., together with its consolidated subsidiaries as a consolidated entity.
All references in this Annual Report to “Israeli currency” and “NIS”
refer to New Israeli Shekels, the terms “dollar,” “USD” or “$” refer to U.S. dollars and the terms
“€” or “euro” refer to the currency introduced at the start of the third stage of European economic and
monetary union pursuant to the treaty establishing the European Community, as amended.
PRESENTATION OF FINANCIAL AND OTHER INFORMATION
Our financial statements have been prepared in accordance with generally accepted accounting
principles in the United States (“GAAP”). We present our consolidated financial statements
in U.S. dollars.
Our fiscal year ends on December 31 of each year. References to fiscal 2021 and 2021
are references to the fiscal year ended December 31, 2021, references to fiscal 2022 and 2022 are references to the fiscal year ended
December 31, 2022, and references to fiscal 2023 and 2023 are references to the fiscal year ended December 31, 2023. Some amounts in this
Annual Report may not total due to rounding. All percentages have been calculated using unrounded amounts.
Throughout this Annual Report, we provide a number of key performance indicators used
by our management and often used by competitors in our industry. These and other key performance indicators are discussed in more detail
in Item 5. “Operating and Financial Review and Prospects—Key
Financial and Operating Metrics.” We define certain terms used in this Annual Report as follows:
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“Active buyers” as of any given date means buyers who have ordered a Gig or other services on our platform within the
last 12-month period, irrespective of cancellations. |
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“Buyers” means users who purchase digital services. |
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“Gig” or “Gigs” means the services offered on the Fiverr marketplace. |
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“Gross Merchandise Value” or “GMV” means the total value of digital services purchased through our platform,
excluding value added tax, goods and services tax, service chargebacks and refunds. |
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“Sellers” or “freelancers” means users who offer Gigs or digital services. |
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“Spend per buyer” as of any given date is calculated by dividing our GMV within the last 12-month period by the number
of active buyers as of such date. |
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“Take rate” for a given period means revenue for such period divided by GMV for such period. |
When we refer in this Annual Report to a specific number of buyers, this represents
unique buyers who transact on our platform. We refer to Fiverr Marketplace and Fiverr Pro as our core platform, and our core platform
in addition to our additional products as our platform.
Market and Industry Data
Unless otherwise indicated, information in this Annual Report concerning economic conditions,
our industry, our markets and our competitive position is based on a variety of sources, including information from other independent
industry analysts and publications, as well as our own estimates and research.
Our estimates are derived from publicly available information released by third-party
sources, as well as data from our internal research, which we believe to be reasonable. None of the independent industry publications
used in this Annual Report were prepared on our behalf.
Trademarks
We have proprietary rights to trademarks used in this Annual Report that are important
to our business, many of which are registered under applicable intellectual property laws. Solely for convenience, trademarks and trade
names referred to in this Annual Report may appear without the “®” or “™” symbols, but such references
are not intended to indicate, in any way, that we will not assert, to the fullest extent possible under applicable law, our rights or
the rights of the applicable licensor to these trademarks and trade names. We do not intend our use or display of other companies’
trademarks, trade names or service marks to imply a relationship with, or endorsement or sponsorship of us by, any other companies. Each
trademark, trade name or service mark of any other company appearing in this Annual Report is the property of its respective holder.
CAUTIONARY
STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
This Annual Report estimates and forward-looking statements, principally in the sections
entitled Item 3.D. “Key Information—Risk Factors,” Item 4. “Information
on the Company,” and Item 5. “Operating and Financial Review and Prospects.”
In some cases, these forward-looking statements can be identified by words or phrases such as “may,” “might,”
“will,” “could,” “would,” “should,” “expect,” “plan,” “anticipate,”
“intend,” “seek,” “believe,” “estimate,” “predict,” “potential,”
“continue,” “contemplate,” “possible” or similar words. Statements regarding our future results of
operations and financial position, growth strategy and plans and objectives of management for future operations, including, among others,
expansion in new and existing markets, are forward-looking statements.
Our estimates and forward-looking statements are mainly based on our current expectations
and estimates of future events and trends which affect or may affect our business, operations and industry. Although we believe that these
estimates and forward-looking statements are based upon reasonable assumptions, they are subject to numerous risks and uncertainties,
including without limitation those described under the sections in this Annual Report entitled Item 3.D. “Key
Information—Risk Factors” and Item 5. “Operating and Financial Review and Prospects”
and elsewhere in this Annual Report.
Our estimates and forward-looking statements may be influenced by factors including:
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Adverse macroeconomic conditions can materially adversely affect the Company’s business, results of operations and financial
condition, due to impacts on consumer and business spending and demand for our services; |
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our growth depends on our ability to attract and retain a large community of buyers and freelancers, and the loss of our buyers and
freelancers, or failure to attract new buyers and freelancers, could materially and adversely affect our business; |
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we have incurred net losses in the past, and we may not be able to generate sufficient revenue to achieve or maintain profitability;
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if we fail to maintain and enhance our brand, our business, results of operations and prospects may be materially and adversely affected;
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if the market for freelancers and the services they offer is not sustained or develops more slowly than we expect, our growth may
slow or stall; |
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if traffic to our website declines for any reason, our growth may slow or stall; |
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if we fail to maintain and improve the quality of our platform, we may not be able to attract and retain buyers and freelancers;
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we face significant competition, which may cause us to suffer from a weakened market position that could materially and adversely
affect our results of operations; |
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we or our third-party partners may experience a security breach, including unauthorized parties obtaining access to our users’
personal or other data, or any other data privacy or data protection compliance issue; |
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changes in laws or regulations relating to data privacy, data protection, or cybersecurity or any actual or perceived failure by
us to comply with such laws and regulations or our privacy policies, could materially and adversely affect our business; |
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evolving privacy laws and regulations related to cross-border data transfer restrictions and data localization requirements may limit
the use and adoption of our services, expose us to liability or otherwise adversely affect our business; |
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our business may suffer if we do not successfully manage our current and potential future growth; |
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our user growth and engagement on mobile devices are dependent on decisions and developments in the mobile device industry over which
the Company has no control; |
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we have a limited operating history under our current platform and pricing model, which makes it difficult to evaluate our business
and prospects and increases the risks associated with your investment, and any future changes to our pricing model could materially and
adversely affect our business; |
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errors, defects or disruptions in our platform could diminish our brand, subject us to liability, and materially and adversely affect
our business, prospects, financial condition and results of operations; |
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our platform contains open source software components, and failure to comply with the terms of the underlying licenses could restrict
our ability to market or operate our platform; |
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expansion into markets outside the United States is important to the growth of our business, and if we do not manage the business
and economic risks of international expansion effectively, it could materially and adversely affect our business and results of operations;
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if we are unable to maintain and expand our scale of operations and generate a sufficient amount of revenue to offset the associated
fixed and variable costs, our results of operations may be materially and adversely affected; |
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our operating results may fluctuate from quarter to quarter, which makes our future results difficult to predict; |
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our business is subject to a variety of laws and regulations, both in the United States and internationally, many of which are evolving;
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any actual or perceived failure to comply with evolving regulatory frameworks around the development and use of artificial intelligence
could adversely affect our business, results of operations, and financial condition; and |
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competition for highly skilled technical and other personnel is intense, and as a result we may fail to attract, recruit, retain
and develop qualified employees, which could materially and adversely impact our business, financial condition and results of operations.
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Many important factors, in addition to the factors described above and in other sections
of this Annual Report, could adversely impact our business and financial performance. Moreover, we operate in an evolving environment.
New risks and uncertainties emerge from time to time, and it is not possible for our management to predict all risks and uncertainties,
nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual
results to differ materially from estimates or forward-looking statements. We qualify all of our estimates and forward-looking statements
by these cautionary statements.
The estimates and forward-looking statements contained in this Annual Report speak
only as of the date of this Annual Report. Except as required by applicable law, we undertake no obligation to publicly update or revise
any estimates or forward-looking statements whether as a result of new information, future events or otherwise, or to reflect the occurrence
of unanticipated events.
PART I
Item 1. Identity of Directors, Senior Management and Advisers
Not applicable.
Item 2. Offer Statistics and Expected Timetable
Not applicable.
Item 3. Key Information
B. |
Capitalization and Indebtedness |
Not applicable.
C. |
Reasons for the Offer and Use of Proceeds |
Not applicable.
You should carefully consider the risks described below before making
an investment decision. Our business, financial condition or results of operations could be materially and adversely affected by any of
these risks. The trading price and value of our ordinary shares could decline due to any of these risks, and you may lose all or part
of your investment. This Annual Report also contains forward-looking statements that involve risks and uncertainties. Our actual results
could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including the risks
faced by us as described below and elsewhere in this Annual Report.
Risks relating to our business and industry
Adverse macroeconomic conditions can materially adversely affect the Company’s
business, results of operations and financial condition, due to impacts on consumer and business spending and demand for our services
Adverse macroeconomic conditions, including recent inflation, slower growth or recession,
changes to fiscal and monetary policy, tighter credit, higher interest rates, high unemployment, currency fluctuations, increased geopolitical
risks such as the current wars between Israel and Hamas and between Russia and Ukraine, have affected the U.S. and global economy during
2023 and can adversely impact consumer and businesses confidence and spending and materially adversely affect demand for the digital services
offered on the Company’s platform.
The present conditions and state of the U.S and global economies make it difficult to
predict whether, when and to what extent a recession has occurred or will occur in the near future. In the event of an occurring or worsening
recession, as the case may be, in which the U.S. economy contracts, our business may be negatively impacted, accordingly due to less spending
and reduced demand for our services. The Company has taken significant actions to shore up its resources and means in order to weather
a potential downturn in the economy; however, should a recession occur, or worsen in the future, one may expect either scenario to have
an adverse effect on the business of the Company.
Our growth depends on our ability to attract and retain a large community of buyers
and freelancers, and the loss of our buyers and freelancers, or failure to attract new buyers and freelancers, could materially and adversely
affect our business.
The size of our community of users, including both buyers and freelancers, is critical
to our success. While we have experienced strong growth in the number of active buyers on our platform since inception, the rate of growth
in recent years has been volatile and could differ significantly from one year to another. Many factors impact the buyer growth, and we
cannot accurately predict or guarantee active buyer growth rates in the future. Freelancers have many different ways of marketing their
services and securing buyers, including meeting and contacting prospective buyers through other platforms, advertising to prospective
buyers online or offline through other methods, signing up for online or offline third-party agencies or staffing firms or finding employment
full-time or part-time through an agency or directly with a business. Buyers have similarly diverse options to find freelancers, such
as engaging freelancers directly, finding freelancers through other online or offline platforms or through staffing firms and agencies
or hiring temporary, full-time, or part-time employees. Any decrease in the attractiveness of our platform relative to these other options
available to buyers and freelancers could lead to decreased engagement on our platform, which could result in a drop in revenue on our
platform. In addition, a drop in engagement from buyers, including due to a general decrease in spending or otherwise as a result of a
global recession, could lead to diminished network effects and decrease the attractiveness of our platform to freelancers. If we fail
to attract new freelancers or our existing freelancers decrease their use of or cease using our platform, the quality or types of services
provided by freelancers that use our platform are not satisfactory to buyers, or freelancers increase their fees for services beyond the
level that buyers are willing to pay, buyers may decrease their use of, or cease using, our platform.
Key factors in attracting and retaining buyers include our ability to grow our brand
awareness, attract and retain high-quality freelancers and increase the quantity and quality of Gigs posted on our core platform. A key
factor in attracting and retaining freelancers, in turn, is maintaining and increasing the number of buyers using our platform. Thus,
achieving growth in our community of buyers and freelancers may require us to increasingly engage in sophisticated and costly sales and
marketing efforts that may not result in additional users. We may also need to modify our pricing model to attract and retain such users.
Users can generally decide to cease using our platform at any time. Users may stop using
our platform and related services if the quality of the user experience on our platform, including our support capabilities in the event
of a problem, does not meet their expectations or keep pace with the quality of the user experience generally offered by competitive products
and services. Users may also choose to cease using our platform if they perceive that our pricing model is not in line with the value
they derive from our platform or for other reasons. In addition, expenditures by buyers may be cyclical and be affected by adverse changes
in overall economic conditions or budgeting patterns. If we fail to attract new users or fail to maintain existing users, our revenue
may grow more slowly than expected and our business could be materially and adversely affected.
We have incurred net losses in the past, and may not be able to generate sufficient
revenue to achieve or maintain profitability.
During 2023, we incurred a $15.1 million operating loss, however, we achieved net income
of $3.7 million. We expect to continue the development and expansion of our business, and we anticipate additional costs in connection
with legal, accounting and other administrative expenses related to operating as a public company. While our revenue has grown in recent
years and we achieved positive net income in the second half of fiscal 2023, if our revenue declines or fails to grow at a rate sufficient
to offset increases in our operating expenses, or interest rate will decrease, we will not be able to achieve and maintain profitability
in future periods. As a result, we may generate losses. We cannot ensure that we will achieve or maintain profitability in the future.
If we fail to maintain and enhance our brand, our business, results of operations and
prospects may be materially and adversely affected.
We believe that maintaining and enhancing our brand are of significant importance to
the success of our business. A well-recognized brand is critical to increasing the number and the level of engagement of freelancers and,
in turn, enhancing our attractiveness to buyers. Successful promotion of our brand and our platform depends on, among other things, the
effectiveness of our marketing efforts, our ability to provide a reliable, trustworthy and useful platform, the perceived value of our
platform and our ability to provide quality support. In order to maintain and enhance our brand, we will need to continuously invest in
marketing programs that may not be successful in achieving meaningful awareness levels. However, brand promotion activities may not yield
increased revenue, and even if they do, the increased revenue may not offset the expenses we incur in building and maintaining our brand.
We have conducted and may continue to conduct various marketing and brand promotion activities. We cannot assure you, however, that these
activities will be successful or that we will be able to achieve the brand awareness we expect. In addition, our competitors may increase
the intensity of their marketing campaigns, which may force us to increase our advertising spend to maintain our brand awareness.
In addition, any negative publicity relating to our platform, regardless of its veracity,
could harm our brand. In particular, in recent years, increasing attention has been given to corporate activities related to environmental,
social and governance (ESG) matters including increasing attention on climate change and diversity, equity and inclusion matters, from
stakeholders with varied views on these topics. Companies and brands that do not adapt to or comply with expectations, standards, and
regulations on ESG matters as they continue to evolve, which are perceived to have not responded appropriately in relation to ESG issues,
or which are alleged to not achieve the ESG standards, targets or commitments that they publicly state (often referred to as “greenwashing”),
may suffer from reputational damage. Regulation (including emerging regulation) may require additional ESG public disclosures and this
may increase the risk of such damage. In addition, any unfavourable media coverage or negative publicity about our industry or Company
and any errors, defects, disruptions, security vulnerabilities, abuse of our system, or other performance problems with our products and
platforms may also cause us reputational damage. If our brand is harmed due to negative publicity we may not be able to grow or maintain
our freelancer base, and our business, prospects, financial condition and results of operations could be materially and adversely affected.
Further, activities of users that are deemed to be hostile, offensive or inappropriate to other users, including users acting under false
or inauthentic identities, could damage our brand or harm our ability to expand our user base. We do not monitor or review the appropriateness
of the content generated by users or have control over the activities in which our users engage. While we have adopted policies regarding
illegal or offensive use of our platform by our users and retain authority to remove user generated content that violates our policies,
users could nonetheless engage in these activities. The safeguards we have in place may not be sufficient to avoid harm to our brand,
especially if such hostile, offensive or inappropriate use was high profile.
If the market for freelancers and the services they offer is not sustained or develops
more slowly than we expect, our growth may slow or stall.
The market for freelancers and the services they offer is relatively new, rapidly evolving
and unproven. Our future success will depend in large part on the continued growth and expansion of this market and the willingness of
businesses to engage freelancers to provide services. It is difficult to predict the size or rate of expansion of this market, or the
extent to which technological or other developments will impact the overall demand for freelancers. Further, many businesses may be unwilling
to engage freelancers for a variety of reasons, including perceived negative connotations with outsourcing work or security concerns.
If the market for freelancers and the services they offer does not achieve widespread adoption, or there is a reduction in demand for
freelancer services, particularly demand for information technology services, including as a result of macroeconomic conditions related
to a global recession or otherwise, our business, prospects, financial condition and results of operations could be materially and adversely
affected.
If traffic to our websites declines for any reason, our growth may slow or stall.
Our ability to maintain the number of visitors directed to our websites is not entirely
within our control. We depend in part on various internet search engines and other channels to direct a significant number of users to
our website. Search engine companies change their natural search engine algorithms periodically, and our ranking in natural searches may
be adversely affected by those changes, as occurred from time to time. Search engine companies may also determine that we are not in compliance
with their guidelines and may consequently penalize us in their algorithms as a result. If search engines change or penalize us with their
algorithms, terms of service, display or featuring of search results, we may be unable to cost-effectively drive users to our platform.
Additionally, our competitors’ search engine optimization efforts may result in their websites receiving a higher search result
page ranking than ours. This could decrease user engagement on our website and adversely affect the growth in our user base, and our business,
prospects, financial condition and results of operations could be materially and adversely affected.
If we fail to maintain and improve the quality of our platform, we may not be able to
attract and retain buyers and freelancers.
The markets in which we operate are characterized by constant change and innovation.
In order to continue and evolve rapidly and in order to satisfy both buyers and freelancers, we need to continue to improve their user
experience as well as innovate and introduce features and services that users find useful and that cause them to use our platform more
frequently. This includes improving our technology to optimize search results, tailoring our database to additional geographic and market
segments and improving the user-friendliness of our platform and our ability to provide high-quality support. Our users depend on our
support organization to resolve issues relating to our platform. Our ability to provide effective support is largely dependent on our
ability to attract and retain employees who are well versed in our platform. As we continue to grow our international user base, our support
organization will face additional challenges, including those associated with continuing to deliver support in languages other than English.
Any failure to maintain high-quality support, or a market perception that we do not maintain high-quality support, could harm our reputation
or adversely affect our ability to market the benefits of our platform to existing and prospective users. In addition, as our employees
are working from home for part of the week as a result of our hybrid model, our information technologies and support systems may be particularly
strained.
In addition, we need to adapt, expand and improve our platform and user interfaces to
keep up with changing user preferences. We invest substantial resources in researching and developing new features and enhancing our platform
by incorporating these new features, improving functionality and adding other improvements to meet our users’ evolving demands.
The success of any enhancements or improvements to our platform or any new features depends on several factors, including timely completion,
adequate quality testing, integration with technologies on our platform and third-party partners’ technologies and overall market
acceptance. Because further development of our platform is complex, challenging and dependent upon an array of factors, the timetable
for the release of new features and enhancements to our platform is difficult to predict, and we may not offer new features as rapidly
as users of our platform require or expect. For example, with the growing propensity of our users to use mobile devices as their main
Gig searching and management devices, we will need to continue modifying and updating our mobile apps to successfully manage the transition
of our users to mobile devices. Additionally, the time, money, energy and other resources we dedicate to developing new features or enhancements
to our platform may be greater than the short-term, and potentially the total, returns from these new offerings.
It is difficult to predict the problems we may encounter in introducing new features
to our platform, and we may need to devote significant resources to the creation, support and maintenance of these features. We provide
no assurances that our initiatives to improve our user experience will be successful. We also cannot predict whether any new features
will be well received by users, or whether improving our platform will be successful or sufficient to offset the costs incurred to offer
these new features. If we are unable to improve or maintain the quality of our platform, our business, prospects, financial condition
and results of operations could be materially and adversely affected.
We face significant competition, which may cause us to suffer from a weakened market
position that could materially and adversely affect our results of operations.
Successful execution of our strategy depends on our ability to attract and retain users,
expand the market for our platform, maintain a technological edge and provide value to our users. We face competition from a number of
online and offline platforms and competitors that offer freelance services as part of their broader services portfolio. Our main competitors
fall into the following categories:
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traditional contingent workforce and staffing service providers and other outsourcing providers; |
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online freelancer platforms that serve a diverse range of skill categories; |
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other online and offline providers of products and services that allow freelancers to find work or to advertise their services, including
personal and professional social networks, employment marketplaces, recruiting websites, job boards, classified ads and other traditional
means of finding work; |
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software and business services companies focused on talent acquisition, management or staffing management products and services;
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businesses that provide specialized, professional services, including consulting, accounting, marketing and information technology
services; and |
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software companies focused on providing technological solutions driven by artificial intelligence. |
Internationally, we compete in most countries against online and offline channels
and products and services with a local presence. These local competitors might have greater brand recognition than we have in their local
country and a stronger understanding of the local culture and commerce. They may also offer their products and services in local languages
that we do not currently offer. As our business grows internationally, we may increasingly compete with these local and regional companies.
In addition, well-established internet companies, social networking websites and
career-related internet portals have entered or may decide to target the market for freelance services, and some of these companies have
launched products and services that directly compete with our platform. These or other powerful companies that have extensive and loyal
user bases in the geographic markets where we operate may decide to directly target our users, thereby intensifying competition in the
freelance services market. Although professional social networking businesses with online recruitment functions historically have not
had significant market positions in the market for freelance services, these businesses may dedicate resources to expand their operations
and as a result, become a significant competitive threat in the future. Social networks may benefit from access to large pools of potential
purchasers of freelance services and a broad range of user information that freelancers could leverage to tailor their services.
Current competitors may also consolidate or be acquired by an existing or prospective
competitor, which could result in the emergence of a stronger competitor, leading to a potential loss of our market share. There can be
no assurances that we will maintain our strong position among freelance services marketplaces, particularly if our key competitors consolidate
or if large search engines, social media companies or other online platforms successfully leverage their large user bases to penetrate
our markets. In addition, competitors that have not typically participated online may establish an online presence on their own or with
our existing competitors, which may create new competitors or strengthen our existing competitors.
Many of our current and potential competitors, both online and offline, enjoy substantial
competitive advantages, such as greater name recognition, longer operating histories, greater financial, technical and other resources,
and, in some cases, the ability to rapidly combine online platforms with traditional staffing and contingent worker solutions. These companies
may use these advantages to offer solutions similar to our platform at a lower price, develop different products and services to compete
with our platform, spend more on advertising and brand marketing, invest more in research and development, or respond more quickly and
effectively than we do to new or changing opportunities, technologies, standards, regulatory conditions or user preferences or requirements.
As a result, our users may decide to shift from utilizing our platform to utilizing our competitors’ products, services and solutions.
Furthermore, the rapid advancements in artificial intelligence (AI) present both
opportunities and challenges for our industry. There is a risk that the evolving AI landscape could reduce the demand for some of our
simple service offerings within the writing, translation, and graphic and design verticals. At the same time, our recent initiatives to
provide services that support AI technology could create additional demand for new services that were not previously on our marketplace.
As we continue to invest in and expand our AI related services, we are fully aware of the complexities and the competitive nature of this
area. We are also attentive to the evolving regulatory environment surrounding AI. Our ability to successfully adapt and incorporate AI
technologies and related services into our product offerings in a timely, effective, and compliant manner is critical. Failure to do so
may result in a competitive disadvantage, potentially reducing the demand for our services and adversely affecting our business performance.
We or our third-party partners may experience a security breach, including unauthorized
parties obtaining access to our users’ personal or other data, or any other data privacy or data protection compliance issue.
Our business involves the storage, processing and transmission of users’ proprietary,
confidential and personal data as well as the use of third-party partners who store, process and transmit users’ proprietary, confidential
and personal data. We also maintain certain other proprietary and confidential data relating to our business and personal data of our
personnel and job applicants. Any security breach or incident that we experience could result in unauthorized access to, misuse of, or
unauthorized acquisition of our or our users’ data, the loss, corruption, or alteration of this data, interruptions in our operations,
or damage to our computers or systems or those of our users. We have experienced such cybersecurity incidents in the past and may experience
incidents in the future. Furthermore, cyberattacks and security incidents are expected to accelerate in both frequency and impact as the
use of AI increases and attackers become increasingly sophisticated and utilize tools and techniques that are designed to circumvent controls,
avoid detection, and remove or obfuscate forensic evidence.
Any such incidents could expose us to claims, litigation, regulatory or other governmental
investigations, administrative fines and potential liability. An increasing number of online services have disclosed breaches of their
security, some of which have involved sophisticated and highly targeted attacks on portions of their services. Because the techniques
used to obtain unauthorized access, disable or degrade service, or sabotage systems change frequently and often are not foreseeable or
recognized until launched against a target, we and our third-party partners may be unable to anticipate these techniques or implement
adequate preventative measures. If an actual or perceived breach of our or our third-party partners’ security occurs, public perception
of the effectiveness of our security measures and brand could be harmed, and we could lose users. Data security breaches and other cybersecurity
incidents may also result from non-technical means, for example, actions by employees or contractors. Any compromise of our or our third-party
partners’ security could result in a violation of applicable security, privacy or data protection, consumer and other laws, regulatory
or other governmental investigations, enforcement actions and legal and financial exposure, including potential contractual liability,
in all cases that may not always be limited to the amounts covered by our insurance. Any such compromise could also result in damage to
our brand and a loss of confidence in our security and privacy or data protection measures.
Our and our third-party partners’ systems may be vulnerable to computer viruses
and other malicious software, physical or electronic break-ins, or weakness resulting from intentional or unintentional actions by us,
our third-party partners or our service providers, as well as similar disruptions that could make all or portions of our website or apps
unavailable for periods of time. While we currently employ various antivirus and computer protection software in our operations, we cannot
assure that such protections will in all cases successfully prevent hacking or the transmission of any computer virus or malware, which
could result in significant damage to our hardware and software systems and databases, disruptions to our business activities, including
to our e-mail and other communications systems, breaches of security and the inadvertent disclosure of personal, confidential or sensitive
data, interruptions in access to our website through the use of “denial of service” or similar attacks and other material
adverse effects on our operations.
Further, we may need to expend significant resources to protect against, and to address
issues created by, security breaches and other incidents. Security breaches and other security incidents, including any breaches of our
security measures or those of parties with which we have commercial relationships (e.g., third-party service providers who provide development
or other services to us) that result in the unauthorized access of users’ confidential, proprietary or personal data, or the belief
that any of these have occurred, could damage our reputation and expose us to a risk of loss or litigation and possible liability. Significant
unavailability of our platform due to attacks could cause users to cease using our platform and materially and adversely affect our business,
prospects, financial condition and results of operations. Although we maintain cybersecurity liability insurance, we cannot be certain
that our coverage will be adequate for liabilities actually incurred or will continue to be available to us on reasonable terms, or at
all.
Many jurisdictions have or are considering enacting privacy or data protection laws
or regulations relating to the collection, use, storage, transfer, disclosure and/or other processing of personal data. Such laws and
regulations may include data residency or data localization requirements (which generally require that certain types of data collected
within a certain country be stored and processed within that country), data export restrictions or international transfer laws (which
prohibit or impose conditions upon the transfer of such data from one country to another), requirements that companies implement privacy
or data protection and security policies, or requirements that companies grant individuals certain rights, such as the right to access,
correct and delete personal data stored or maintained by such companies, be informed of security breaches that affect their personal data
or provide consent to use their personal data for other purposes. While we have implemented various measures intended to enable us to
comply with applicable privacy or data protection laws, regulations and contractual obligations, these measures may not always be effective
and do not guarantee compliance. In addition, privacy or data protection laws and regulations may be modified, interpreted and applied
in an inconsistent manner from one jurisdiction to another, and may conflict with one another, other requirements or legal obligations,
or our practices. Further, the existence and need to comply in certain markets could impact our ability to offer our platform in those
markets (without taking additional compliance steps). Cultural norms around privacy or data protection also vary from country to country
and can drive a need to localize or customize certain features of our platform in order to address varied privacy or data protection concerns,
which can add cost and time to our development of new features and platform enhancements.
Changes in laws or regulations relating to data privacy, data protection, or cybersecurity
or any actual or perceived failure by us to comply with such laws and regulations or our privacy policies, could materially and adversely
affect our business.
We receive, collect, store, process, transfer and use personal data and other user data.
The effectiveness of our technology, including our AI and platforms, and our ability to offer our platform to users rely on the collection,
storage and use of this data concerning freelancers and other users, including personally identifying or other sensitive data. We have
legal and contractual obligations regarding the protection of confidentiality and appropriate use and protection of certain data, including
personal information. We are subject to numerous federal, state, local and international laws, directives and regulations regarding privacy,
data protection and data security and the collection, storing, sharing, use, processing, transfer, disclosure and protection of personal
information and other data, the scope of which are changing, are subject to differing interpretations, and may be inconsistent among jurisdictions
or conflict with other legal and regulatory requirements. We are also subject to the terms of our privacy policies and certain contractual
obligations to third parties related to privacy, data protection and data security. We are committed to complying with our policies and
applicable laws, regulations, contractual obligations and other legal obligations relating to privacy, data protection and data security
to the extent possible. However, the regulatory framework for privacy, data protection and data security worldwide is changing constantly
and is likely to remain uncertain and complex for the foreseeable future, and therefore it is possible that these or other actual or alleged
obligations may be interpreted and applied in a manner that we do not anticipate or that is inconsistent from one jurisdiction to another,
including across the various jurisdictions in which we operate remotely, and may conflict with other legal obligations or our practices.
For example, in the European Economic Area, or the EEA, and the UK, we are subject to
the European Union General Data Protection Regulation, or EU GDPR, and to the United Kingdom general Data Protection Regulation and Data
Protection Act 2018, together the UK GDPR (the EU GDPR and UK GDPR together referred to as the “GDPR”). The GDPR imposes stringent
data protection compliance requirements and provides for significant penalties for noncompliance in the EEA and UK. The GDPR created new
compliance obligations applicable to our business and users, which could cause us to change our business practices, and increases penalties
for noncompliance. Since we are subject to the supervision of relevant data protection authorities under both the EU GDPR and the UK GDPR,
we could be fined under each of those regimes independently in respect of the same breach (including possible fines of up to the greater
of €20 million / £17.5 million and 4% of our global annual turnover for the preceding financial year for the most serious violations,
as well as the right to compensation for financial or non-financial damages claimed by any individuals under Article 82 of the GDPR and
requirements to change our processing operations). In addition to fines, a breach of the GDPR may result in regulatory investigations,
reputational damage, orders to cease/change our data processing activities, enforcement notices, assessment notices (for a compulsory
audit) and/or civil claims (including class actions). We are taking steps to comply with the GDPR, but this is an ongoing compliance process.
We are also subject to evolving EU and UK privacy laws on cookies, tracking technologies and e-marketing. Recent European court and regulator
decisions are driving increased attention to cookies and tracking technologies. If the trend of increasing enforcement by regulators of
the strict approach to opt-in consent for all but essential use cases, as seen in recent guidance and decisions continues, this could
lead to substantial costs, require significant systems changes, limit the effectiveness of our marketing activities, divert the attention
of our technology personnel, adversely affect our margins, and subject us to additional liabilities. In light of the complex and evolving
nature of EU, EU Member State and UK privacy laws on cookies and tracking technologies, there can be no assurances that we will be successful
in our efforts to comply with such laws; violations of such laws could result in regulatory investigations, fines, orders to cease/change
our use of such technologies, as well as civil claims including class actions, and reputational damage.
Additionally, we are also subject to the California Consumer Privacy Act, or the CCPA,
as amended by the California Privacy Rights Act, or the CPRA, which entered into substantial effect on January 1, 2023. The CCPA imposes
new operational requirements for companies, including new data privacy rights for consumers, increasing regulation on online advertising,
creating a new California Privacy Protection Agency (CPPA) to enforce the law and adding greater transparency standards for privacy policies.
Lack of compliance with the CCPA and its requirements could result in enforcement actions, litigation, fines and penalties (up to $7,500
per intentional violation and $2,500 per other violation). California consumers also have a private right of action under the CCPA for
certain data breaches and can recover civil damages of up to $750 per incident, per consumer or actual damages, whichever is greater.
In addition, over a dozen other states have passed or are considering similar legislation, which has created and will continue to create
additional compliance obligations and risks. More generally, some observers have noted the CCPA and other state laws could mark the beginning
of a trend toward more stringent United States federal privacy legislation, which could increase our potential liability and adversely
affect our business.
Moreover, the CCPA and other state laws, as well as other legal and regulatory developments
are making it easier for individuals protected by those laws to opt-out of having their personal data processed and disclosed to third
parties through various opt-out mechanisms, and more generally, provide them more control of their data, which could result in an increase
to our operational costs to ensure compliance with such legal and regulatory changes. In recent years, there has also been an increase
in attention to and regulation of data protection and data privacy across the globe, including in the United States with the increasingly
active approach of the Federal Trade Commission, or the FTC, to enforcing data privacy under the FTC Act Section 5 of the Unfair and Deceptive
Acts framework. In addition, failure to comply with the Israeli Privacy Protection Law, 1981, or the Israeli Privacy Law, and its regulations
as well as the guidelines of the Israeli Privacy Protection Authority, may expose us to administrative fines, civil claims (including
class actions) and in certain cases criminal liability. Current pending amendment to the Israeli Privacy Law is expected to enhance fines
and sanctions for breaching the Israeli Privacy Law and to strengthen the enforcement capacity of the Israeli Privacy Protection Authority.
Further, failure or perceived failure by us to comply with our posted privacy policies,
our privacy-related obligations to users or other third parties, or any other legal obligations or regulatory requirements relating to
privacy, data protection or information security may result in governmental investigations or enforcement actions, litigation, claims
or public statements against us by consumer advocacy groups or others and could result in significant liability, cause our users to lose
trust in us, and otherwise materially and adversely affect our reputation and business. Furthermore, the costs of compliance with, and
other burdens imposed by, the laws, regulations and policies that are applicable to the businesses of our users may limit the adoption
and use of, and reduce the overall demand for, our platform. Additionally, if third parties we work with violate applicable laws, regulations
or agreements, such violations may put our users’ data at risk, could result in governmental investigations or enforcement actions,
fines, litigation, claims, or public statements against us by consumer advocacy groups or others and could result in significant liability,
cause our users to lose trust in us and otherwise materially and adversely affect our reputation and business. Further, public scrutiny
of, or complaints about, technology companies or their data handling or data protection practices, even if unrelated to our business,
industry or operations, may lead to increased scrutiny of technology companies, including us, and may cause government agencies to enact
additional regulatory requirements, or to modify their enforcement or investigation activities, which may increase our costs and risks.
Additionally, certain actions of our users that are deemed to be a misuse or unauthorized
disclosure of another user’s personal data could negatively affect our reputation and brand and impose liability on us. While we
have adopted policies regarding the misuse or unauthorized disclosure of personal data obtained through our services by our users and
retain authority to put a hold on or permanently disable user accounts, users could nonetheless misuse or disclose another user’s
personal data. The safeguards we have in place may not be sufficient to avoid liability on our part or avoid harm to our reputation and
brand, especially if such misuse or unauthorized disclosure of personal data was high profile, which could adversely affect our ability
to expand our user base, and our business and financial results.
If we were found in violation of any applicable privacy or data protection laws or regulations,
our business may be materially and adversely affected and we would likely have to change our personal data processing activities, internal
procedures or even our business practices and potentially the services and features available through our platform. In addition, these
laws and regulations could impose significant costs on us and could make it more difficult for us to use our current technology to promote
certain Gigs and connect freelancers with buyers. In addition, if a breach of data security were to occur, or other violation of privacy
or data protection laws and regulations were to be alleged, solutions may be perceived as less desirable and our business, prospects,
financial condition and results of operations could be materially and adversely affected. Finally, any court ruling or other governmental
action that imposes liability on providers of online services for the activities of their users and other third parties could harm our
business. In such circumstances, we may also be subject to liability under applicable law in a way which may not be fully mitigated by
the user terms of service we require our users to agree to. Any liability attributed to us could adversely affect our brand, reputation,
our ability to expand our user base and our financial position.
Evolving privacy laws and regulations related to cross-border data transfer restrictions
and data localization requirements may limit the use and adoption of our services, expose us to liability or otherwise adversely affect
our business.
Certain data privacy legislation restricts the cross-border transfer of personal data
and some countries introduced data localization into their laws. Specifically, the GDPR and other European and UK data protection laws
generally prohibit the transfer of personal data from Europe, including the European Economic Area, United Kingdom and Switzerland, to
third party countries, unless the transfer is to a country deemed to provide adequate protection (such as Israel, which was re-affirmed
by the EU Commission on January 15, 2024, confirming the adequacy of the level of protection of personal data in Israel as an “adequate”
country) or the parties to the transfer have implemented specific safeguards to protect the transferred personal data. Where we transfer
personal data outside the European Economic Area to a country that is not deemed to be “adequate,” we rely on transfer mechanisms
available under applicable privacy law.
We are also subject to EU and UK rules with respect to cross-border transfers of personal
data out of the EEA and UK (respectively), and recent legal developments and guidance have created complexity and uncertainty regarding
transfers of personal data from the EEA and UK to other countries, including the United States. These recent developments require us to
review and amend the legal mechanisms by which we make and/or receive personal data transfers to/in the U.S. and other countries outside
of the EEA and UK, and create uncertainty and increase the risk around our international data transfers and operations. As the enforcement
supervisory authorities issue further guidance on personal data export mechanisms, including circumstances where certain data transfer
mechanism cannot be used, and/or start taking enforcement action, we could suffer additional costs, complaints and/or regulatory investigations
or fines, and/or if we are otherwise unable to transfer personal data between and among countries and regions in which we operate, it
could affect the manner in which we provide our services, the geographical location or segregation of our relevant systems and operations,
and could adversely affect our financial results.
Our business may suffer if we do not successfully manage our current and potential future
growth.
We have grown significantly in scale since inception, and we intend to continue to expand
the scope and geographic reach of our platform. Our anticipated future growth will likely place significant demands on our management
and operations. Our success in managing our growth will depend, to a significant degree, on the ability of our executive officers and
other members of senior management to operate effectively, and on our ability to improve and develop our financial and management information
systems, controls and procedures. In addition, we will likely have to successfully adapt our existing systems and introduce new systems,
expand, train and manage our employees and improve and expand our marketing capabilities.
If we are unable to properly and prudently manage our operations as they grow or if
the quality of our platform or support deteriorates due to mismanagement, our brand name and reputation could be severely harmed, and
our business, prospects, financial condition and results of operations could be materially and adversely affected.
Our user growth and engagement on mobile devices are dependent on decisions and developments
in the mobile device industry over which the Company has no control.
A growing portion of our users access our platform through mobile devices. The Company’s
ability to maintain and grow its business will be impaired if mobile connected devices, mobile operating systems, networks, standards
and content distribution channels, which are run by operating system providers and app stores, develop in ways that prevent the Company’s
products and services from being delivered to their users.
Parties that control operating systems, such as Apple or Google frequently introduce
new technology, and from time to time, they may introduce new operating systems or modify existing ones. Further, the Company and its
customers are also subject to the policies, practices, guidelines, certifications and terms of service of such parties’ platforms
on which we and our customers create, run and monetize applications and content. These policies, guidelines and terms of service govern
the promotion, distribution, content and operation generally of applications and content available through such parties. The parties that
control the operating systems have broad discretion to change and interpret their terms of service, guidelines and policies, and those
changes may have an adverse effect on us or our customers’ ability to use our services. A party that controls the operating system
may also change its fee structure, add fees associated with access to and use of its platform or app store, alter how customers are able
to advertise and monetize on their platform, change how the personal or other information of its users is made available to application
developers on their platform, limit the use of personal information and other data for advertising purposes or restrict how users can
share information on their platform or across other platforms. If any parties that control operating systems, including either Android
or iOS, stop providing us with access to their platform or infrastructure, fail to provide reliable access, cease operations, modify or
introduce new systems or otherwise terminate services, the delay caused by qualifying and switching to other operating systems could be
time consuming and costly and could materially and adversely affect our business, financial condition and results of operations. Any limitation
on or discontinuation of us or our customers’ access to any mobile operating system platform or app store could materially and adversely
affect our business, financial condition, results of operations or otherwise require us to change the way we conduct business.
Network carriers, such as Verizon, AT&T, Sprint, as well as other domestic and global
operators, may also affect the ability of users to download apps or access specified content on mobile devices.
Additionally, there is no guarantee that popular mobile devices will continue to support
our platform or that mobile device users will use our platform rather than competing products. In order to deliver a high-quality mobile
user experience, it is important that our platform is designed effectively and works well with a range of mobile technologies, systems,
networks and standards that we do not control. We may not be successful in developing relationships with key participants in the mobile
industry or in developing features that operate effectively with these technologies, systems, networks or standards. In the event that
it is more difficult for our users to access and use our platform on their mobile devices or users find our mobile offering does not effectively
meet their needs, our competitors develop products and services that are perceived to operate more effectively on mobile devices or our
users choose not to access or use our platform on their mobile devices or use mobile products that do not offer access to our platform,
our user growth and user engagement could be adversely impacted.
We have a limited operating history under our current platform and pricing model, which
makes it difficult to evaluate our business and prospects and increases the risks associated with your investment, and any future changes
to our pricing model could materially and adversely affect our business.
We currently primarily derive our revenue from transaction fees and service fees. If
we are unable to maintain a large community of users or we are unable to respond successfully to technological or industry developments,
or if for any other reason the perceived value of our platform to freelancers or buyers is adversely affected, we may be forced to lower
our take rate. Our take rate may also fluctuate from period to period.
In recent years, we implemented a change to our pricing model, including our take rate.
As a result, we have only limited experience with our current pricing model, which makes it difficult to evaluate our business and future
prospects and to plan for and model future growth. Our historical revenue growth should not be considered indicative of our future performance.
We have encountered, and will continue to encounter, risks and difficulties frequently experienced by growing companies in rapidly changing
industries, including difficulties in our ability to achieve market acceptance of our platform and attract and retain users, as well as
increasing competition and increasing expenses as we continue to grow our business. As a result, we may from time to time decide to make
further changes to our pricing model due to a variety of factors, including changes in the market for our platform and competitors introducing
new products and services. We may not be successful in addressing these and other challenges we may face in the future and changes to
our pricing model may, among other things, result in user dissatisfaction and could lead to a loss of users on our platform.
Errors, defects or disruptions in our platform could diminish our brand, subject us
to liability, and materially and adversely affect our business, prospects, financial condition and results of operations.
Any errors, defects, or disruptions in our platform, or other performance problems with
our platform could harm our brand and may damage the businesses of our users. Our online systems, including our website and mobile apps,
could contain undetected errors, or “bugs,” that could adversely affect their performance. Additionally, we regularly update
and enhance our website, platform and our other online systems and introduce new versions of our software products and apps. These updates
may contain undetected errors when first introduced or released, which may cause disruptions in our services and may, as a result, cause
us to lose market share, and our brand, business, prospects, financial condition and results of operations could be materially and adversely
affected.
Our platform contains open source software components, and failure to comply with the
terms of the underlying licenses could restrict our ability to market or operate our platform.
We use open source software in connection with our technology and services. Some open
source software licenses require those who distribute open source software as part of their software to publicly disclose all or part
of the source code (including proprietary code) to such software and/or make available any derivative works of the open source code on
unfavorable terms or at no cost. The use of such open source code may ultimately require us to replace certain code used on our platform
or discontinue certain aspects of our platform. From time to time, we may face claims from third parties claiming infringement of their
intellectual property rights, or demanding the release or license of the open source software or derivative works that we developed using
such software (which could include our proprietary source code) or otherwise seeking to enforce the terms of the applicable open source
license. These claims could result in litigation and could require us to pay substantial damages, publicly release the affected portions
of our source code, be limited in or cease using the implicated software unless and until we can re-engineer such software to avoid infringement
or change the use of, or remove, the implicated open source software.
In addition to risks related to license requirements, use of certain open source software
can lead to greater risks than use of third-party commercial software, as the original developers of open source code generally do not
provide warranties (with respect to, for example, non-infringement or functionality) or indemnities or other contractual protections.
Our use of open source software may also present additional security risks because the source code for open source software is publicly
available, which may make it easier for hackers and other third parties to determine how to breach our website and systems that rely on
open source software. Any of these risks could be difficult to eliminate or manage.
Expansion into markets outside the United States is important to the growth of our business,
and if we do not manage the business and economic risks of international expansion effectively, it could materially and adversely affect
our business and results of operations.
We expect to continue to expand our international operations, which may include opening
offices in new jurisdictions and providing our platform in additional languages. Any new markets or countries into which we attempt to
advertise our platform may not be receptive. For example, we may not be able to expand further in some markets if we are not able to satisfy
certain government requirements. In addition, our ability to manage our business and conduct our operations internationally requires considerable
management attention and resources and is subject to the particular challenges of supporting a rapidly growing business in an environment
of multiple languages, cultures, customs, legal and regulatory systems, alternative dispute systems and commercial markets. International
expansion has required, and will continue to require, investment of significant funds and other resources. Operating internationally subjects
us to new risks and may increase risks that we currently face, including risks associated with:
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recruiting and retaining talented and capable employees and contractors outside of Israel and the United States, and maintaining
our company culture across all of our offices; |
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recruiting and retaining contractors in Ukraine, which is currently affected by the war with Russia; |
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providing our platform and operating our business across a significant distance, in different languages and among different cultures,
including the potential need to modify our platform and features to ensure that they are culturally appropriate and relevant in different
countries; |
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compliance with applicable international laws and regulations, including laws and regulations with respect to privacy, data protection,
consumer protection and unsolicited email, and the risk of penalties to our users and individual members of management or employees if
our practices are deemed to be out of compliance; |
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operating in jurisdictions that do not protect intellectual property rights to the same extent as does the United States; |
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compliance by us and our business partners with anti-corruption laws, import and export control laws, tariffs, trade barriers, economic
sanctions and other regulatory limitations on our ability to provide our platform in certain international markets; |
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political and economic instability; |
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fluctuations in currency exchange rates; |
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double taxation of our international earnings and potentially adverse tax consequences due to changes in the income and other tax
laws of Israel, the United States or the international jurisdictions in which we operate; and |
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higher costs of doing business internationally, including increased accounting, travel, infrastructure and legal compliance costs.
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Compliance with laws and regulations applicable to our global operations could substantially
increase our cost of doing business in international jurisdictions. We may be unable to keep current with changes in laws and regulations
as they change. Although we are in the process of implementing policies and procedures designed to support compliance with these laws
and regulations, there can be no assurance that we will always be in compliance or that all of our employees, contractors, partners and
agents will comply at all times. Any violations could result in enforcement actions, fines, civil and criminal penalties, damages, injunctions,
or reputational harm. If we are unable to comply with these laws and regulations or manage the complexity of our global operations successfully,
our business, results of operations and financial condition could be materially and adversely affected.
If we are unable to maintain and expand our scale of operations and generate a sufficient
amount of revenue to offset the associated fixed and variable costs, our results of operations may be materially and adversely affected.
Online businesses like ours tend to involve certain fixed costs, and our ability to
achieve desired operating margins depends largely on our success in maintaining a scale of operations and generating a sufficient amount
of revenue to offset these fixed costs and other variable costs. Our fixed costs typically include compensation of employees, data storage
and related expenses and office rental expenses. Our variable costs typically include sales and marketing expenses and payment processing
fees. As we have established the technology and network infrastructure to support our platform, the incremental cost associated with sellers
adding new Gigs is relatively insignificant. However, if we are unable to maintain economies of scale our operating margin may decrease
and our business, prospects, financial condition and results of operations could be materially and adversely affected.
Our operating results may fluctuate from quarter to quarter, which makes our future
results difficult to predict.
Our quarterly operating results have fluctuated in the past and may fluctuate in
the future. You should take into account the risks and uncertainties frequently encountered by companies in rapidly evolving markets.
Our operating results in any given quarter can be influenced by numerous factors, many of which are unpredictable or are outside of our
control, including:
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our ability to maintain and grow our community of users; |
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the demand for and types of skills and services that are offered on our platform by freelancers; |
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spending patterns of buyers, including whether those buyers who use our platform frequently, or for larger services, reduce their
spend or stop using our platform; |
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seasonal spending patterns by buyers or work patterns by freelancers and seasonality in the labor market; |
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fluctuations in the prices that freelancers charge buyers on our platform; |
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changes to our pricing model; |
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our ability to introduce new features and services and enhance our existing platform and our ability to generate significant revenue
from new features and services; |
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our ability to respond to competitive developments, including pricing changes and the introduction of new products and services by
our competitors; |
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the impact of outages of our platform and associated reputational harm; |
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changes to financial accounting standards and the interpretation of those standards that may affect the way we recognize and report
our financial results; |
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increases in, and timing of, operating expenses that we may incur to grow and expand our business and to remain competitive;
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costs related to the acquisition of businesses, talent, technologies, or intellectual property, including potentially significant
amortization costs and possible impairments; |
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security or data privacy breaches and associated remediation costs; |
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litigation, adverse judgments, settlements, or other litigation-related costs; |
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changes in the common law, statutory, legislative, or regulatory environment, such as with respect to privacy and data protection,
wage and hour regulations, worker classification (including classification of independent contractors or similar service providers and
classification of employees as exempt or non-exempt), internet regulation, payment processing, global trade, or tax requirements;
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fluctuations in currency exchange rates, inflation and interest rates; |
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general economic and political conditions and government regulations in the countries where we currently have significant numbers
of users, or where we currently operate or may expand in the future; |
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catastrophic events in countries where we currently have significant numbers of users, or where we currently operate, which could
lead to power and Internet shortages, that could prevent users from the ability to use our platform; |
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geopolitical risks such as the wars between Israel and Hamas and between Russia and Ukraine; and |
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pandemics, epidemics or global health emergencies. |
The impact of one or more of the foregoing and other factors may cause our operating
results to vary significantly. As such, we believe that quarter-to-quarter comparisons of our operating results may not be meaningful
and should not be relied upon as an indication of future performance. If we fail to meet or exceed the expectations of investors or securities
analysts, the trading price of our ordinary shares could fall substantially, and we could face costly lawsuits, including securities class
action suits.
Our business is subject to a variety of laws and regulations, both in the United States
and internationally, many of which are evolving.
We are subject to a wide variety of laws and regulations. Laws, regulations and standards
governing issues such as worker classification, employment, payments, worker confidentiality obligations, intellectual property, consumer
protection, ESG issues, taxation, privacy, data security, and user safety are often complex and subject to varying interpretations,
in many cases due to their lack of specificity and, as a result, their application in practice may change or develop over time through
judicial decisions or as new guidance or interpretations are provided by regulatory and governing bodies, such as federal and state administrative
agencies. Many of these laws and regulations were adopted prior to the advent of the internet and mobile and related technologies and,
as a result, do not contemplate or address the unique issues of the internet and related technologies. Other laws and regulations may
be adopted in response to internet, mobile and related technologies. New and existing laws and regulations (or changes in interpretation
of existing laws and regulations) may also be adopted, implemented, or interpreted to apply to us and other online services marketplaces.
As our platform’s geographical scope expands, regulatory agencies or courts may claim that we, or our users, are subject to additional
requirements or that we are prohibited from conducting our business in or with certain jurisdictions. It is also possible that certain
provisions in agreements with our service providers or between buyers and freelancers may be found to be unenforceable or not compliant
with applicable law.
The adoption or modification of laws or regulations relating to the internet or other
areas of our business could limit or otherwise adversely affect the manner in which we currently conduct our business. On November 16,
2022, the Digital Services Act, or the DSA, came into force in the European Union. The majority of the substantive provisions of the DSA
have taken effect in February 17, 2024, and will govern, among other things, our potential liability for illegal services or content on
our platform, obligations around traceability of business users, and require enhanced transparency measures, including in relation to
any recommendation systems (including the main parameters used by such systems and any available options for recipients to modify or influence
them). In particular, if we present information about services in a way that would lead an average consumer to understand the service
is provided by us directly, rather than by a third-party merchant, we may be liable directly under consumer protection law. Further, the
DSA contains general requirements that user interfaces may not deceive or manipulate users which are yet to be clarified further by guidance.
The DSA may increase our compliance costs, require changes to our user interfaces, processes, operations, and business practices which
may adversely affect our ability to attract, retain and provide our services to users, and may otherwise adversely affect our business,
operations and financial condition. In particular our obligations to diligence the services offered on our platform could require significant
additional resources. Failure to comply with the DSA can result in fines of up to 6% of total annual worldwide turnover and recipients
of services have the right to seek compensation from providers in respect of damage or loss suffered due to infringement by the platform
to comply with the DSA. Similarly, in the United Kingdom, the Online Safety Act 2023, or the OSA, establishes an extensive regulatory
framework for user-to-user services and imposes obligations to protect users from illegal content which, if applicable, may increase compliance
costs and may otherwise adversely affect our business, operations and financial condition. Failure to comply with the OSA can result in
fines of up to 10% of total annual worldwide turnover or £18 million (whichever is greater).
Recent financial, political and other events may increase the level of regulatory scrutiny
on larger companies, technology companies in general and, in particular, companies engaged in dealings with independent contractors or
payments. Regulatory agencies may enact new laws or promulgate new regulations that are adverse to our business, or they may view matters
or interpret laws and regulations differently than they have in the past or in a manner adverse to our business. Such regulatory scrutiny
or action may create different or conflicting obligations on us from one jurisdiction to another. In particular, we have received letters
from certain jurisdictions indicating that we may be required to register and pay taxes based on having certain minimum contacts in such
jurisdictions. We may become subject to taxation in additional jurisdictions in the future.
Any actual or perceived failure to comply with evolving regulatory frameworks around
the development and use of artificial intelligence could adversely affect our business, results of operations, and financial condition.
We leverage new technologies and platforms to improve business effectiveness, including
use of artificial intelligence, or AI, technologies. The AI regulatory landscape is rapidly evolving, and we are or may become subject
to numerous state, federal and foreign laws, requirements and regulations governing the use of AI. Implementation standards and enforcement
practices are likely to remain uncertain for the foreseeable future, and we cannot yet determine the impact future laws, regulations,
standards, or perception of their requirements may have on our business.
In the United States and internationally, AI is the subject of evolving review by various
governmental and regulatory agencies, including the SEC and the FTC, and changes in laws, rules, directives and regulations governing
the use of AI may adversely affect the ability of our business to use or rely on AI. For example, California and other states have implemented,
or are in the process of implementing, laws, rules, and regulations that impose obligations on the use of automated decision making. Further,
in October 2023, the President of the United States issued an executive order on the Safe, Secure and Trustworthy Development and Use
of AI, emphasizing the need for transparency, accountability and fairness in the development and use of AI Tools.
In Europe, on December 8, 2023, the European Union legislators reached a political agreement
on the EU Artificial Intelligence Act, or the EU AI Act, which establishes a comprehensive, risk-based governance framework for artificial
intelligence in the EU market. The EU AI Act is expected to enter into force in 2024, and the majority of the substantive requirements
will apply two years later. The EU AI Act will apply to companies that develop, use and/or provide artificial intelligence in the EU and
includes requirements around transparency, conformity assessments and monitoring, risk assessments, human oversight, security, accuracy,
general purpose artificial intelligence and foundation models, and proposes fines for breach of up to 7% of worldwide annual turnover.
In addition, on September 28, 2022, the European Commission proposed two Directives seeking to establish a harmonized civil liability
regime for artificial intelligence in the EU, in order to facilitate civil claims in respect of harm caused by artificial intelligence
and to include artificial intelligence-enabled products within the scope of the EU’s existing strict liability regime. Once fully
applicable, the EU AI Act will have a material impact on the way artificial intelligence is regulated in the EU, and together with developing
guidance and/or decisions in this area, likely to affect our use of artificial intelligence and our ability to provide and to improve
our services, require additional compliance measures and changes to our operations and processes, result in increased compliance costs
and potential increases in civil claims against us, and could adversely affect our business, operations and financial condition.
Competition for highly skilled technical and other personnel is intense, and as a result
we may fail to attract, recruit, retain and develop qualified employees, which could materially and adversely impact our business, financial
condition and results of operations.
We compete in a market marked by rapidly changing technologies and an evolving competitive
landscape. In order for us to successfully compete and grow, we must attract, recruit, retain and develop personnel with requisite qualifications
to provide expertise across the entire spectrum of our intellectual capital and business needs.
Our principal research and development as well as significant elements of our marketing
and general and administrative activities are conducted at our headquarters in Israel, where we face significant competition. We also
engage a talented team in the United States and Ukraine to benefit from the significant pool of talent that is available in such markets,
where we have also witnessed increased competition in those markets. Many of the companies with which we compete for qualified personnel
have significant resources, and we may not succeed in recruiting additional experienced or professional personnel, retaining personnel
or effectively replacing current personnel who may depart with qualified or effective successors. In addition, our employees may be increasingly
targeted for recruitment by competitors and other companies in the technology industry, which may make it more difficult for us to retain
employees and may increase retention costs. Training of new employees with no prior relevant experience could be time-consuming and require
a significant amount of resources.
In addition, as a result of the intense competition for qualified human resources, the
high-tech market has also experienced and may continue to experience significant wage inflation. Accordingly, our efforts to attract,
retain and develop personnel may also result in significant additional expenses, which could adversely affect our profitability. Furthermore,
in making employment decisions, particularly in the high-technology industry, job candidates often consider the value of the equity they
are to receive in connection with their employment. Employees may be more likely to leave us if the shares they own or the shares underlying
their equity incentive awards have significantly decreased in value.
Moreover, we believe our success has depended, and our future success depends, on the
efforts of our senior management, including Micha Kaufman, our Co-Founder and Chief Executive Officer. There can be no assurance that
the services of any of these individuals will continue to be available to us in the future. We do not carry any key man life insurance
policies on any of our executive officers.
While we utilize non-competition agreements with our employees as a means of improving
our employee retention, those agreements may not be effective towards that goal. These agreements prohibit our employees, if they cease
working for us, from competing directly with us or working for our competitors for a limited period. We may be unable to enforce these
agreements under Israeli law, and it may be difficult for us to restrict our competitors from benefiting from the expertise our former
employees developed while working for us.
In light of the foregoing, there can be no assurance that qualified employees will remain
in our employ or that we will be able to attract and retain qualified personnel in the future. Failure to retain or attract qualified
personnel could have a material adverse effect on our business, financial condition and results of operations.
If we fail to protect our intellectual property rights, our business, prospects, financial
condition and results of operations could be materially and adversely affected.
We rely on a combination of confidentiality clauses, contractual commitments, trade
secret protection, copyrights, trademarks and other legal rights to protect our intellectual property and know-how. To date, we have not
sought patent protection for our platform or any portion of it. Third parties may obtain, copy, reverse engineer or use without our authorization
our intellectual property, which includes trademarks related to our brand, platform, registered domain names, trade secrets and other
intellectual property rights and licenses. If we cannot adequately protect and defend our intellectual property, we may not remain competitive,
and our business, operating results and financial condition may be adversely affected.
We enter into confidentiality and proprietary rights agreements with our employees,
consultants and business partners, and we control access to and distribution of our proprietary information. No assurance can be given
that these agreements will be effective in controlling access to our proprietary information or in effectively securing ownership of intellectual
property developed by our current or former employees and contractors. Further, our competitors could also independently develop technologies
like ours, and our intellectual property rights may not be broad enough for us to prevent competitors from selling products and services
incorporating those technologies.
In order to protect our brand, we register and defend our trademarks and expend resources
to prevent others from using the same or substantially similar marks. Despite these efforts, we may not always be successful in registering
and preventing misappropriation of our own marks or preventing registration of confusingly similar marks, and we may suffer dilution of
or other harm to our brand.
From time to time, we may discover that third parties are infringing, misappropriating
or otherwise violating our intellectual property rights. However, policing unauthorized use of our intellectual property and misappropriation
of our technology is difficult, and we may therefore not always be aware of such unauthorized use or misappropriation. Despite our efforts
to protect our intellectual property rights, unauthorized third parties may attempt to use, copy or otherwise obtain and market or distribute
our intellectual property rights or technology or otherwise develop solutions with the same or similar functionality as our platform.
If competitors infringe, misappropriate or otherwise misuse our intellectual property rights and we are not adequately protected, or if
such competitors are able to develop solutions with the same or similar functionality as our platform without infringing our intellectual
property, our competitive position could be harmed and our legal costs could increase, and our business, prospects, financial condition
and results of operations could be materially and adversely affected.
We may not be able to successfully halt the operations of copycat websites or misappropriation
of our data.
From time to time, third parties may misappropriate our data, through website scraping,
robots, web crawlers or other tools or means and aggregate this data on their websites with data from other companies. In addition, “copycat”
websites may attempt to imitate the functionality of our website.
If we become aware of such activities, we would employ technological and/or legal measures,
including initiating lawsuits, in an attempt to halt their operations. However, we may not be able to detect all such activities in a
timely manner and, even if we could, technological and legal measures may be insufficient. Regardless of whether we can successfully enforce
our rights against these websites or third parties, any measures that we may take could require us to expend significant financial or
other resources.
We may become subject to claims for remuneration or royalties for assigned service invention
rights by our employees, which could result in litigation and adversely affect our business.
A significant portion of our intellectual property has been developed by our employees
in the course of their employment for us. Under the Israeli Patent Law, 5727-1967, or the Patent Law, inventions conceived by an employee
in the course and as a result of or arising from his or her employment with a company are regarded as “service inventions,”
which belong to the employer, absent a specific agreement between the employee and employer giving the employee service invention rights.
The Patent Law also provides that if there is no such agreement between an employer and an employee, the Israeli Compensation and Royalties
Committee, or the Committee, a body constituted under the Patent Law, shall determine whether the employee is entitled to remuneration
for his or her inventions. Case law clarifies that the right to receive consideration for “service inventions” can be waived
by the employee and that in certain circumstances, such waiver does not necessarily have to be explicit. The Committee will examine, on
a case-by-case basis, the general contractual framework between the parties, using interpretation rules of the general Israeli contract
laws. Further, the Committee has not yet determined one specific formula for calculating this remuneration, but rather uses the criteria
specified in the Patent Law. Although we generally enter into assignment-of-invention agreements with our employees pursuant to which
such individuals assign to us all rights to any inventions created in the scope of their employment or engagement with us, we may face
claims demanding remuneration in consideration for assigned inventions. As a consequence of such claims, we could be required to pay additional
remuneration or royalties to our current and/or former employees, or be forced to litigate such claims, which could negatively affect
our business.
We may be vulnerable to intellectual property infringement claims brought against us
by others.
We rely to some extent on third-party intellectual property, such as licenses to use
software to operate our business and certain other copyrighted works. A successful infringement claim against us could result in monetary
liability or a material disruption in our business. Although we require our employees not to infringe others’ intellectual property,
we cannot be certain that our platform and brand names do not or will not infringe on valid patents, trademarks, copyrights or other intellectual
property rights held by third parties. We may be subject to legal proceedings and claims from time to time relating to the intellectual
property of others in the ordinary course of our business.
We may incur substantial expenses in defending against third party infringement claims,
regardless of their merit. Additionally, due to diversion of management time, expenses required to defend against any claim and the potential
liability associated with any lawsuit, any significant litigation could significantly harm our business, financial condition and results
of operations. If we were found to have infringed on the intellectual property rights of a third party, we could be liable to that party
for license fees, royalty payments, lost profits or other damages, and the owner of the intellectual property may be able to obtain injunctive
relief to prevent us from using the technology, software or brand name in the future. If the amount of these payments were significant,
if we were prevented from incorporating certain technology or software into our platform or if we were prevented from using our brand
names, our business, prospects, financial condition and results of operations could be materially and adversely affected.
Buyers and freelancers may circumvent our platform.
Our business depends on buyers and freelancers transacting through our platform. Despite
our efforts to prevent them from doing so, users may circumvent our platform and engage with or pay each other through other means to
avoid the transaction fees and service fees that we charge on our platform. In addition, our efforts to reduce circumvention by buyers
and freelancers may be costly or disruptive to implement and may fail to have the intended effect or have an adverse effect on our brand
or user experience. Additionally, such efforts may reduce the attractiveness of our platform, divert the attention of management or otherwise
harm our business.
Additionally, freelancers, after utilizing our platform to build their reputation and
brand and grow their clientele base, could choose to market their services and skills and transact with buyers outside of our platform.
We rely on Amazon Web Services to operate our platform, and any disruption of service
from Amazon Web Services or material change to our arrangement with Amazon Web Services could adversely affect our business.
The operation of our platform depends on certain third-party service providers. In particular,
we currently host our platform, serve our users and support our operations using Amazon Web Services, or AWS, a provider of cloud infrastructure
services. We do not have control over the operations of the facilities of AWS that we use. AWS’ facilities are vulnerable to damage
or interruption from earthquakes, hurricanes, floods, fires, cyber security attacks, terrorist attacks, power losses, telecommunications
failures and similar events. In the event that AWS’ or any other third-party provider’s systems or service abilities are hindered
by any of the events discussed above, our ability to operate our platform may be impaired, resulting in missing financial targets for
a particular period. A decision to close the facilities without adequate notice, or other unanticipated problems, could result in lengthy
interruptions to our platform. All of the aforementioned risks may be augmented if our or our partners’ business continuity and
disaster recovery plans prove to be inadequate. The facilities also could be subject to break-ins, computer viruses, sabotage, intentional
acts of vandalism and other misconduct. Our platform’s continuing and uninterrupted performance is critical to our success. Users
may become dissatisfied by any system failure that interrupts our ability to provide our platform to them. We may not be able to easily
switch our AWS operations to another cloud or other data center provider if there are disruptions or interference with our use of AWS,
and, even if we do switch our operations, other cloud and data center providers are subject to the same risks. Sustained or repeated system
failures would reduce the attractiveness of our platform to users, thereby reducing revenue. Moreover, negative publicity arising from
these types of disruptions could damage our reputation and may adversely impact the use of our platform. We may not carry sufficient business
interruption insurance to compensate us for losses that may occur as a result of any events that cause interruptions in our service.
AWS does not have an obligation to renew its agreements with us on commercially reasonable
terms, or at all. If we are unable to renew our agreements on commercially reasonable terms, our agreements are prematurely terminated,
or we add additional infrastructure providers, we may experience costs or downtime in connection with the transfer to, or the addition
of, new data center providers. If AWS or other infrastructure providers increase the cost of their services, we may have to increase the
fees to use our platform, and our business, prospects, financial condition and results of operations could be materially and adversely
affected.
We face payment and fraud risks that could materially and adversely affect our business.
Requirements on our platform relating to user authentication and fraud detection
are complex. If our security measures do not succeed, our business may be adversely affected. In addition, bad actors around the world
use increasingly sophisticated methods to engage in illegal activities involving personal data, such as unauthorized use of another’s
identity or payment information, unauthorized acquisition or use of credit or debit card details and other fraudulent use of another’s
identity or information. This could result in any of the following, each of which could adversely affect our business:
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we may be held liable for the unauthorized use of an account holder’s credit card or bank account number and required by card
issuers or banks to pay a chargeback or return fee, and if our chargeback or return rate becomes excessive, credit card networks may also
require us to pay fines or other fees; |
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we may be subject to additional risk and liability exposure, including negligence, fraud or other claims, if employees or third-party
service providers misappropriate user information for their own gain or facilitate the fraudulent use of such information; |
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bad actors may use our platform, including our payment processing and disbursement methods, to engage in unlawful or fraudulent conduct,
such as money laundering, terrorist financing, fraudulent sale of services, breaches of security, leakage of data, piracy or misuse of
software and other copyrighted or trademarked content, and other misconduct; |
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users of our platform who are subjected or exposed to the unlawful or improper conduct of other users or other third parties, including
law enforcement, may seek to hold us responsible for the conduct of other users and may lose confidence in our platform, decrease or cease
to use our platform, seek to obtain damages and costs, or impose fines and penalties; |
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if, for example, freelancers misstate their qualifications or location, provide misinformation, perform services they are not qualified
or authorized to provide, or produce insufficient or defective work product or work product with a viral or other harmful effect, users
or other third parties may seek to hold us responsible for the freelancers’ acts or omissions and may lose confidence in our platform,
decrease or cease use of our platform, or seek to obtain damages and costs; and |
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we may suffer reputational damage as a result of the occurrence of any of the above. |
Despite measures we have taken to detect and reduce the risk of this kind of conduct,
we do not have control over users of our platform and cannot ensure that any of our measures will stop illegal or improper uses of our
platform. We have received in the past, and may receive in the future, complaints from users and other third parties concerning misuse
of our platform. We also may be required to bring claims against users and other third parties for their misuse of our platform. Even
if these claims do not result in litigation or are resolved in our favor, these claims, and the time and resources necessary to resolve
them, could divert the resources of our management and materially and adversely affect our business, prospects, financial condition and
results of operations.
We may be subject to escrow, payment services and money transmitter regulations that
may materially and adversely affect our business.
We rely on third parties to collect funds from buyers, remit payments to sellers and
hold funds in connection with user balances. Although we believe that by working with a third party, our operations comply with existing
U.S. federal and state and applicable international laws and regulatory requirements related to escrow, money transmission and the handling
or moving of money, existing laws or regulations may change, and interpretations of existing laws and regulations may also change.
As a result, we could be required to be licensed as an escrow agent or a money transmitter
(or other similar licensee) in certain states in the U.S. or other jurisdictions or may choose to obtain such a license even if not required.
Such a decision could also require us to register as a money services business under applicable laws and regulations. It is also possible
that we could become subject to regulatory enforcement or other proceedings in those states or other jurisdictions with escrow, money
transmission or other similar statutes or regulatory requirements related to the handling or moving of money, which could in turn have
a significant impact on our business, even if we were to ultimately prevail in such proceedings. We may also be required to become licensed
as a payment institution (or other similar license) under the European Payment Services Directive or other international laws and regulations.
Any developments in the laws or regulations related to escrow, money transmission or the handling or moving of money or increased scrutiny
of our business may lead to additional compliance costs and administrative overhead.
The application of laws and regulations related to escrow, money transmission and the
handling or moving of money is complex and uncertain, particularly as they relate to new and evolving business models. If we are or have
at any point in time been in violation of one or more escrow or money transmitter or other similar statutes or regulatory requirements
related to the handling or moving of money in any jurisdiction, we may be subject to the imposition of fines, users in the relevant jurisdiction
may be unable to use our platform, we may be subject to civil liability or criminal liability and our business, prospects, financial condition
and results of operations could be materially and adversely affected.
If we are unable to maintain our payment partners and bank relationships, or if our
disbursement partners encounter business difficulties, our business could be materially and adversely affected.
Our payment partners consist of payment processors and disbursement partners. We rely
on banks and card processors to provide clearing, processing and settlement functions for the secure and timely funding of all transactions
on our platform. We also rely on a network of disbursement partners to hold and disburse funds to users.
Our payment partners are critical to our business. In order to maintain these relationships,
we have in the past been, and may in the future be, forced to agree to terms that are unfavorable to us. If we are unable to maintain
our agreements with current payment partners on favorable terms, or we are unable to enter into new agreements with new payment partners
on favorable terms, our ability to collect, hold and disburse funds and our revenue and business may be materially and adversely affected.
This could occur for a number of reasons, including the following:
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our payment partners may be unable to effectively accommodate changing service needs, such as those which could result from rapid
growth or higher volume and the fact that some of our payment partners have a limited operating history; |
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our payment partners could choose to terminate or not renew their agreements with us or only be willing to renew on different or
less advantageous terms; |
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our payment partners could reduce the services provided to us, cease doing business with us, or cease doing business altogether;
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our payment partners could be subject to delays, limitations or closures of their own businesses, networks or systems, causing them
to be unable to process payments or disburse funds for certain periods of time; or |
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we may be forced to cease doing business with payment processors if card association operating rules, certification requirements
and laws, regulations or rules governing electronic funds transfers to which we are subject to change or are interpreted to make it difficult
or impossible for us to comply. |
Having an international community of users exposes us to risks that may materially and
adversely affect our business, prospects, financial condition and results of operations.
Our users have a global footprint that subjects us to the risks of being found to do
business internationally. We have users located in over 160 countries, including some emerging markets where we have limited experience,
where challenges can be significantly different from those we have faced in more developed markets and where business practices may create
greater internal control risks. Because our platform is generally accessible by users worldwide, one or more jurisdictions may claim that
we or our users are required to comply with their laws. Laws outside of the United States and Israel regulating internet, digital services,
payments, escrow, privacy and data protection, artificial intelligence, taxation, terms of service, website accessibility, consumer protection,
intellectual property ownership, services intermediaries, labor and employment, worker classification, background checks and recruiting
and staffing companies, among others, which could be interpreted to apply to us, are often less favorable to us than those in the United
States and Israel, giving greater rights to competitors, users and other third parties.
Compliance with international laws and regulations may be more costly than expected,
may require us to change our business practices or may restrict our service offerings, and the imposition of any such laws or regulations
on us, our users or third parties that we or our users utilize to provide services may adversely affect our business, prospects, financial
condition and results of operations. In addition, we may be subject to multiple overlapping legal or regulatory regimes that impose conflicting
requirements and enhanced legal risks.
Analysis of, and compliance with, global laws and regulations may substantially increase
our cost of doing business. We may be unable to keep current with changes in laws and regulations as they develop.
Although we are in the process of implementing policies and procedures designed to analyze
whether these laws apply and, if applicable, ensure compliance with these laws and regulations, there can be no assurance that we will
always be in compliance or that all of our employees, contractors, partners, users and agents will comply at all times. Any violations
could result in enforcement actions, fines, civil and criminal penalties, interest, costs and fees (including but not limited to legal
fees), injunctions, loss of intellectual property rights or reputational harm. If we are unable to comply with these laws and regulations
or manage the complexity of global operations and supporting an international user base successfully, our business, prospects, financial
condition and results of operations could be materially and adversely affected.
In addition, since we operate on a global basis, political, economic and security conditions
in countries in which we operate or have users may limit our ability to provide our services. Specifically, the war between Russia and
Ukraine and the war between Israel and Hamas may affect our business and operations in those regions.
Our business model may subject us to disputes between users of our platform.
Our business model involves connecting buyers and freelancers that contract directly
through our platform. Buyers and freelancers are free to negotiate any specific terms they choose through custom offers sent from the
conversation page. It is possible that disputes may arise between buyers and freelancers with regard to the terms of their order, service
standards, payment, confidentiality, work product and intellectual property ownership and infringement. If either party believes the terms
of their agreement were not met, our terms of service provide a mechanism for the parties to request assistance from us in resolving the
dispute through our resolution center and customer support team. Whether or not buyers and freelancers decide to seek assistance from
us, if these disputes are not resolved amicably, the parties might escalate to formal proceedings, such as by filing claims with a court.
Given our role in facilitating and supporting these arrangements, it is possible that claims will be brought against us directly as a
result of these disputes, or that freelancers or buyers may bring us into any claims filed against each other. We include language in
our terms of service disclaiming responsibility or liability for any disputes between users; however, we cannot guarantee that these terms
will, in all circumstances, be effective in preventing or limiting our involvement in user disputes. Additionally, from time to time,
we are the subject of user complaints filed on forums such as the Better Business Bureau. We attempt to respond to all such complaints,
although their mere presence may result in damage to our reputation. Even if these claims do not result in litigation or are resolved
in our favor, these claims, and the time and resources necessary to resolve them, could divert the resources of our management.
We may not be able to successfully execute future acquisitions or efficiently manage
any acquired business.
We have in the past acquired and may in the future acquire certain complementary businesses
or technologies. For example, during 2021 we have acquired Working Not Working, Inc., CreativeLive, Inc. and Stoke Talent Ltd. The success
of any acquisition will depend upon several factors, including our ability to: identify and cost-effectively acquire businesses; integrate
acquired user data, operations, products and technologies into our organization effectively; retain and motivate key personnel; and effectively
retain acquired users.
Any such acquisition may require a significant commitment of management time, capital
investment and other resources. We may not be successful in identifying and negotiating acquisitions on terms favorable to us. Any such
acquisition could involve us taking on debt or give rise to new liabilities. In addition, we cannot be certain that any acquisition, if
completed, will be successfully integrated into our existing operations. If we are unable to effectively integrate an acquired business,
our business, financial condition and results of operations may be materially and adversely affected. In addition, if we use our equity
securities as consideration for acquisitions, we may dilute the value of the ordinary shares.
There may be adverse tax, legal and other consequences if the employment status of freelancers
that use our platform is challenged.
There is often uncertainty in the application of worker classification laws and, consequently,
there is risk that freelancers could be deemed to be misclassified under applicable law. The tests governing whether a service provider
is an independent contractor, or an employee are typically highly fact sensitive and vary by governing law. Laws and regulations that
govern the status and misclassification of independent contractors are also subject to change and to divergent interpretations by various
authorities, which can create uncertainty and unpredictability. A misclassification determination or allegation creates potential exposure
with respect to users of our platform, including but not limited to: monetary exposure arising from or relating to failure to withhold
and remit taxes, unpaid wages and wage and hour laws and requirements (such as those pertaining to minimum wage and overtime); liquidated
damages; civil penalties and fines; claims for employee benefits, social security, workers’ compensation and unemployment; claims
of discrimination, harassment and retaliation under civil rights laws; claims under laws pertaining to unionizing, collective bargaining
and other concerted activity; and other claims, charges, or other proceedings under laws and regulations applicable to employers and employees,
including risks relating to allegations of joint employer liability. Such claims could result in monetary damages or other liability,
and any adverse determination, including potentially the requirement for us to indemnify a user, could also harm our brand, which could
materially and adversely affect our business, prospects, financial condition and results of operations.
The application of indirect taxes, other tax laws or regulation could adversely affect
our business and results of operations.
The application of indirect taxes, such as sales tax, use tax, value-added tax, gross
receipts tax, and digital services tax, to our business is an evolving issue that requires ongoing judgment to evaluate our applicable
tax obligations. As a result, amounts recorded may be subject to adjustments by the relevant tax authorities. In many cases, the ultimate
tax determination is uncertain because it is not clear how new and existing statutes might apply to our business. One or more states,
the U.S. federal government or other countries may seek to impose additional reporting, record-keeping or indirect tax collection obligations
on businesses like ours that facilitate e-commerce. For example, state and local taxing authorities in the United States and taxing authorities
in other countries have identified e-commerce platforms as a means to calculate, collect and remit indirect taxes for transactions taking
place over the internet. Multiple U.S. states have enacted related legislation and other states are now considering such legislation.
Tax collection responsibility and the additional costs associated with indirect tax collection, remittance and audit requirements, in
addition to reporting requirements, could create additional tax exposure for us and additional burdens for users on our websites and mobile
platforms.
We may face lawsuits or incur liability as a result of content published or made available
through our platform.
The nature of our business exposes us to claims related to defamation, infringement,
misappropriation or other violations of third-party intellectual property rights, rights of publicity and privacy and personal injury
torts. The law relating to the liability of providers of online products or services for activities of their users remains somewhat unsettled,
both within the United States and internationally. This risk is enhanced in certain jurisdictions outside the United States where our
protection from liability for third-party actions may be unclear and where we may be less protected under local laws than we are in the
United States. If a claim is brought against us due to the actions of our users, we could incur significant costs investigating and defending
such claims and, if we are found liable, significant damages.
Our business activities subject us to litigation risk that could materially and adversely
affect us by subjecting us to significant money damages and other remedies, causing unfavorable publicity or increasing our litigation
expense.
We are, from time to time, the subject of complaints or litigation, including user claims,
contract claims, employee allegations of improper termination and discrimination and claims related to violations of applicable government
laws regarding religious freedom, advertising and intellectual property. Any such claim could be expensive to defend and may divert time,
money and other valuable resources away from our operations and management, and, thereby, hurt our business. Additionally, a substantial
judgment against us could materially and adversely affect our business, prospects, financial condition and results of operations.
Our insurance may not provide adequate levels of coverage against claims.
We believe that we maintain insurance customary for businesses of our size and type.
However, there are types of losses we may incur that cannot be insured against or that we believe are not economically reasonable to insure.
Moreover, any loss incurred could exceed policy limits and policy payments made to us may not be made on a timely basis.
We may be materially and adversely affected by natural disasters and other catastrophic
events that could disrupt our business operations and our business continuity and disaster recovery plans may not adequately protect us
from a serious disaster.
A significant natural disaster, such as an earthquake, blizzard, hurricane, fire or
flood, the outbreak of a pandemic, such as COVID-19, or other catastrophic events, such as a power loss or telecommunications failure,
could have a material adverse impact on our business, financial condition and operating results. In the event of a natural disaster or
other catastrophic event, we may be unable to continue our operations and may endure system interruptions, reputational harm, delays in
development of our platform, lengthy interruptions in service, breaches of data security and loss of critical data, all of which could
have an adverse effect on our future operating results. Broadly accepted scientific projections predict that the frequency and/or intensity
of certain natural disasters are likely to increase in the future due to climate change, which may increase the magnitude of this risk.
In addition, natural disasters and other catastrophic events could affect the ability of sellers on our platform to perform Gigs on a
timely basis. If a natural disaster or other catastrophic event occurs in a region from which we derive a significant portion of our revenue,
users in that region may delay or forego the use of our platform, which may adversely impact our operating results. All of the aforementioned
risks may be augmented if our or our partners’ business continuity and disaster recovery plans prove to be inadequate.
Currency exchange rate fluctuations affect our results of operations, as reported in
our financial statements.
We report our financial results in U.S. dollars. We collect our revenue primarily in
U.S. dollars. A portion of the cost of revenue, research and development, sales and marketing and general and administrative expenses
of our Israeli operations are incurred in NIS. As a result, we are exposed to exchange rate risks that may materially and adversely affect
our financial results. If the NIS appreciates against the U.S. dollar or if the value of the NIS declines against the U.S. dollar at a
time when the rate of inflation in the cost of Israeli goods and services exceeds the rate of decline in the relative value of the NIS,
then the U.S. dollar cost of our operations in Israel would increase and our results of operations could be materially and adversely affected.
Although we enter into hedging transactions from time to time, our Israeli operations also could be materially and adversely affected
if we are unable to effectively hedge against currency fluctuations in the future. We cannot predict any future trends in the rate of
inflation in Israel or the rate of appreciation (if any) of the NIS against the U.S. dollar. The Israeli annual rate of inflation amounted
to 3.0%, 5.3%, and 2.8% for the years ended December 31, 2023, 2022 and 2021, respectively. During the years ended December 31, 2023
and 2022, the NIS depreciated in relation to the U.S. dollar by 3.1% and 13.2%, respectively, while during the year ended December 31,
2021 the NIS appreciated in relation to the U.S. dollar by 3.3%.
Our investment portfolio and other funds may be adversely affected by market conditions
and interest rates.
We maintain substantial balances of liquid investments, for purposes of financing our
operations and acquisitions. Our marketable securities totalled $476.1 million as of December 31, 2023. The performance of the capital
markets affects the values of funds that are held in marketable securities. These assets are subject to market fluctuations and various
developments, including, without limitation, rating agency downgrades that may impair their value. We generally buy and hold our portfolio
positions, while minimizing credit risk by setting limits for minimum credit rating and maximum concentration per issuer. Our investments
consist primarily of government and corporate debentures, which are primarily fixed-income securities.
Although we believe that we generally adhere to conservative investment guidelines,
the continuing turmoil in the financial markets, record high inflation rates and geopolitical instability, may result in impairments of
the carrying value of our investment assets. In addition, as our investment portfolio is invested primarily in fixed-income securities
it is affected by changes in interest rates. Interest rates are highly sensitive to many factors, including governmental monetary policies
and domestic and international economic and political conditions. Any significant decline in our financial income or the value of our
investments as a result of the changes in interest rates and interest rate expectations of the financial markets, deterioration in the
credit rating of the securities in which we have invested, or general market conditions, could have an adverse effect on our results of
operations and financial condition. We classify our investments as available-for-sale. Changes in the fair value of investments classified
as available-for-sale are not recognized as income during the period, but rather are recognized as other comprehensive income (loss),
or OCI, which is a separate component of equity until realized. Realized losses in our investments portfolio may adversely affect our
financial position and results.
In addition, we regularly maintain cash, cash equivalents and bank deposits at financial
institutions in the United States, Israel and other multinational institutions. Our funds at these institutions exceed insured limits
and some are not insured at all. Although we spread our cash, cash equivalents and bank deposits among several financial institutions
in order to reduce the risks associated with maintaining all of our balances at one financial institution, in the event of failure of
any financial institution where we maintain our cash and cash equivalents or bank deposits, there can be no assurance that we would be
able to access uninsured funds in such financial institution in a timely manner or at all. Any inability to access or delay in accessing
these funds could adversely affect our business and financial position.
The enactment of legislation implementing changes in taxation of international business
activities, the adoption of other corporate tax reform policies, or changes in tax legislation or policies could impact our future financial
position and results of operations.
Corporate tax reform, base-erosion efforts and tax transparency continue to be high
priorities in many tax jurisdictions where we have business operations. As a result, policies regarding corporate income and other taxes
in numerous jurisdictions are under heightened scrutiny and tax reform legislation is being proposed or enacted in a number of jurisdictions.
For example, there is growing pressure in many jurisdictions and from multinational
organizations such as the Organization for Economic Cooperation and Development, or the OECD, and the EU to amend existing international
taxation rules in order to align the tax regimes with current global business practices. Specifically, in October 2015, the OECD published
its final package of measures for reform of the international tax rules as a product of its Base Erosion and Profit Shifting, or BEPS
initiative, which was endorsed by the G20 finance ministers. Many of the initiatives in the BEPS package required and resulted in specific
amendments to the domestic tax legislation of various jurisdictions and to existing tax treaties. We continuously monitor these developments.
Although many of the BEPS measures have already been implemented or are currently being implemented globally (including, in certain cases,
through adoption of the OECD’s “multilateral convention” (to which Israel is also a party) to effect changes to tax
treaties which entered into force on July 1, 2018 and through the European Union’s “Anti Tax Avoidance” Directives),
it is still difficult in some cases to assess to what extent these changes our tax liabilities in the jurisdictions in which we conduct
our business or to what extent they may impact the way in which we conduct our business or our effective tax rate due to the unpredictability
and interdependency of these potential changes. In January 2019 the OECD announced further work in continuation of the BEPS project, focusing
on two “pillars”. On October 8, 2021, 136 countries approved a statement known as the OECD BEPS Inclusive Framework, which
builds upon the OECD’s continuation of the BEPS project. The first pillar is focused on the allocation of taxing rights between
countries for in-scope large multinational enterprises (with revenue in excess of Euro 20 Billion and profitability of at least 10%) that
sell goods and services into countries with little or no local physical presence. We do not expect to be within the scope of the first
Pillar. The second pillar, which includes two interlocking rules: (1) the Income Inclusion Rule, and (2) the Undertaxed Payment Rule,
that together comprise the Global Anti-Base Erosion, or the GloBE rules, is focused on developing a global minimum tax rate of at least
15% applicable to in-scope multinational enterprises (with revenue in excess of Euro 750 million). Israel is one of the 136 jurisdictions
that has agreed in principle to the adoption of the global minimum tax rate. Given these developments, it is generally expected that tax
authorities in various jurisdictions in which we operate may increase their audit activity and may seek to challenge some of the tax positions
we have adopted. It is difficult to assess if and to what extent such challenges, if raised, might impact our effective tax rate.
As progress on BEPS 2.0 advanced from 2019 into 2020, the world has been impacted by
the COVID-19 pandemic and countries have begun to seek new sources of revenue. As a result, there is a proliferation of new Digital Services
Taxes, or DSTs, and similar taxes on the digital economy as the interest in these sources of revenue has overtaken progress toward development
of fundamental reforms to the international tax architecture under BEPS 2.0 on a consensus basis. These new taxes include DSTs of the
type originally proposed plus, in certain jurisdictions, greatly expanded DSTs that apply to virtually all digital transactions, including
on multi-sided interfaces allowing users to connect. These taxes defer between jurisdictions in terms of thresholds, applicable tax rate
and scope.
Further, there have been changes to tax laws in the United States (such as the United
States Inflation Reduction Act of 2022, which, among other changes, introduced a 15% corporate minimum tax on certain United States corporations
and a 1% excise tax on certain stock redemptions by United States corporations, which the U.S. Treasury indicated may also apply to certain
stock redemptions by a foreign corporation funded by certain United States affiliates) and there are proposals in the United States to
introduce further amendments to the federal tax regime applicable to corporations. Interpretations of existing legislation or the promulgation
of new legislation could create the potential for added volatility in our provision for income taxes and might have an adverse impact
on our future income tax provision and tax rate.
Risks related to our indebtedness and capital structure
The conditional conversion feature of our Convertible Notes, if triggered, may adversely
affect our financial condition and operating results.
In the event the conditional conversion feature of the 0% Convertible Senior Notes due
2025, or the Convertible Notes, is triggered, holders of Convertible Notes will be entitled to convert the Convertible Notes at any time
during specified periods at their option. If one or more holders elect to convert their Convertible Notes, unless we elect to satisfy
our conversion obligation by delivering solely ordinary shares (other than paying cash in lieu of delivering any fractional ordinary share),
we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect
our liquidity.
The fundamental change repurchase right of the Convertible Notes, if triggered, may
adversely affect our financial condition and operating results.
Holders of the Convertible Notes have the right, subject to limited exceptions contained
in the indenture governing the Convertible Notes, to require us to repurchase all or a portion of their Convertible Notes upon the occurrence
of a fundamental change before the maturity date at a repurchase price equal to 100% of the principal amount of such Convertible Notes
to be repurchased, plus accrued and unpaid special interest, if any, to, but excluding, the applicable fundamental change repurchase date.
Such fundamental change repurchase right, if triggered, may adversely affect our financial condition and operating results.
Provisions in the indenture for the Convertible Notes may deter or prevent a business
combination that may be favorable to you.
If a fundamental change occurs prior to the maturity date, holders of the Convertible
Notes will have the right, at their option, to require us to repurchase all or a portion of their Convertible Notes, subject to a limited
exception described in the offering memorandum for the Convertible Notes. In addition, if a make-whole fundamental change occurs prior
to the maturity date, we will in some cases be required to increase the conversion rate for a holder that elects to convert its Convertible
Notes in connection with such make-whole fundamental change. Furthermore, the indenture for the Convertible Notes will prohibit us from
engaging in certain mergers or acquisitions unless, among other things, the surviving entity assumes our obligations under the Convertible
Notes. These and other provisions in the indenture could deter or prevent a third party from acquiring us even when the acquisition may
be favorable to you.
The balance sheet classification of Convertible Notes could adversely affect our
reported financial condition.
If any of the conditions to the convertibility of the Convertible Notes is satisfied,
then we may be required under applicable accounting standards to reclassify the liability carrying value of the Convertible Notes, as
the case may be, as a current, rather than a long-term, liability. This reclassification could be required even if no noteholders convert
their notes and could materially reduce our reported working capital.
The Capped Call Transactions may affect the value of our ordinary shares, and we may
be subject to counterparty risk with respect to the Capped Call Transactions.
In connection with the issuance of the Convertible Notes, we entered into privately
negotiated capped call transactions, or the Capped Call Transactions, with certain of the initial purchasers of the Convertible Notes
or their affiliates and other financial institutions, or the option counterparties. The Capped Call Transactions cover, collectively,
the number of our ordinary shares underlying the Convertible Notes, subject to anti-dilution adjustments substantially similar to those
applicable to the Convertible Notes. The Capped Call Transactions are expected generally to reduce the potential dilution to the ordinary
shares upon any conversion of the Convertible Notes and/or offset any cash payments we are required to make in excess of the principal
amount upon conversion of the Convertible Notes, subject to a cap, under certain events.
The option counterparties or their respective affiliates may modify their hedge positions
by entering into or unwinding various derivatives with respect to our ordinary shares and/or purchasing or selling our ordinary shares
or other securities of ours in secondary market transactions prior to the maturity of the Convertible Notes (and are likely to do so following
any conversion of the Convertible Notes or repurchase of the Convertible Notes by us on any fundamental change repurchase date, any redemption
date or otherwise, in each case, if we exercise the relevant election under the Capped Call Transactions). This activity could also cause
or avoid an increase or a decrease in the market price of our ordinary shares.
In addition, we are subject to the risk that any of the counterparties to the Capped
Call Transactions may default under the Capped Call Transactions. Our exposure to the credit risk of the option counterparties under the
Capped Call Transactions will not be secured by any collateral. In the past, economic conditions have resulted in the actual or perceived
failure or financial difficulties of a number of financial institutions, including the bankruptcy filing by Lehman Brothers Holdings Inc.
and various of its affiliates. If an option counterparty becomes subject to insolvency proceedings, we will become an unsecured creditor
in those proceedings with a claim equal to our exposure at that time under our transactions with them. Our exposure will depend on many
factors. Generally, the increase in our exposure will be correlated to the increase in the market price and in the volatility of our ordinary
shares. In addition, as a result of a default by any counterparty to the Capped Call Transactions, we may suffer more dilution than we
currently anticipate with respect to our ordinary shares. We can provide no assurances as to the financial stability or viability of any
counterparty under the Capped Call Transactions.
Risks relating to our ordinary shares
We may need to raise additional funds to finance our future capital needs, which may
dilute the value of our outstanding ordinary shares or prevent us from growing our business.
We may need to raise additional funds to finance our existing and future capital needs,
including developing new services and technologies, and to fund ongoing operating expenses. If we raise additional funds through the sale
of equity securities, these transactions may dilute the value of our outstanding ordinary shares. We may also decide to issue securities,
including protected securities, that have rights, preferences and privileges senior to our ordinary shares. Any debt financing would increase
our level of indebtedness and could negatively affect our liquidity and restrict our operations. We also can provide no assurances that
the funds we raise will be sufficient to finance any future capital requirements. We may be unable to raise additional funds on terms
favorable to us or at all. In addition, the recent declines in the global economy, difficulties in the financial services sector and credit
market, continuing geopolitical uncertainties and other macroeconomic factors all affect the spending behavior of potential investors.
If financing is not available or is not available on acceptable terms, we may be unable to fund our future needs. This may prevent us
from increasing our market share, capitalizing on new business opportunities or remaining competitive in our industry, which could materially
and adversely affect our business, prospects, financial condition and results of operations.
We are a foreign private issuer and, as a result, we are not subject to U.S. proxy rules
and are subject to Exchange Act reporting obligations that, to some extent, are more lenient and less frequent than those of a U.S. domestic
public company.
We report under the Securities Exchange Act of 1934, or the Exchange Act, as a non-U.S.
company with foreign private issuer status. Because we qualify as a foreign private issuer under the Exchange Act, we are exempt from
certain provisions of the Exchange Act that are applicable to U.S. domestic public companies, including (1) the sections of the Exchange
Act regulating the solicitation of proxies, consents or authorizations in respect of a security registered under the Exchange Act, (2)
the sections of the Exchange Act requiring insiders to file public reports of their share ownership and trading activities and liability
for insiders who profit from trades made in a short period of time and (3) the rules under the Exchange Act requiring the filing with
the SEC of quarterly reports on Form 10-Q containing unaudited financial and other specified information, although we are subject to Israeli
laws and regulations with regard to certain of these matters and furnish comparable quarterly information on Form 6-K. In addition, foreign
private issuers are not required to file their annual report on Form 20-F until 120 days after the end of each fiscal year, while U.S.
domestic issuers that are accelerated filers are required to file their annual report on Form 10-K within 75 days after the end of each
fiscal year and U.S. domestic issuers that are large accelerated filers are required to file their annual report on Form 10-K within 60
days after the end of each fiscal year. Foreign private issuers are also exempt from Regulation FD, which is intended to prevent issuers
from making selective disclosures of material information. As a result of all of the above, our shareholders may not have the same protections
afforded to shareholders of a company that is not a foreign private issuer.
We may lose our foreign private issuer status in the future, which could result in significant
additional costs and expenses.
As discussed above, we are a foreign private issuer, and therefore, we are not required
to comply with all of the periodic disclosure and current reporting requirements of the Exchange Act. The determination of foreign private
issuer status is made annually on the last business day of an issuer’s most recently completed second fiscal quarter, and, accordingly,
the next determination will be made with respect to us on June 30, 2024. We may lose our foreign private issuer status in the future,
if (1) more than 50% of our outstanding voting securities are owned by U.S. residents and (2) a majority of our directors or executive
officers are U.S. citizens or residents, or we fail to meet additional requirements necessary to avoid loss of foreign private issuer
status. If we lose our foreign private issuer status, we will be required to file with the SEC periodic reports and registration statements
on U.S. domestic issuer forms, which are more detailed and extensive than the forms available to a foreign private issuer. We will also
have to mandatorily comply with U.S. federal proxy requirements, and our officers, directors and principal shareholders will become subject
to the short-swing profit disclosure and recovery provisions of Section 16 of the Exchange Act. In addition, we will lose our ability
to rely upon exemptions from certain corporate governance requirements under the listing rules of the New York Stock Exchange, or the
NYSE. As a U.S. listed public company that is not a foreign private issuer, we will incur significant additional legal, accounting and
other expenses that we will not incur as a foreign private issuer.
As we are a “foreign private issuer” and follow certain home country corporate
governance practices, our shareholders may not have the same protections afforded to shareholders of companies that are subject to all
NYSE corporate governance requirements.
As a foreign private issuer, we have the option to follow certain home country corporate
governance practices rather than those of the NYSE, provided that we disclose the requirements we are not following and describe the home
country practices we are following. We rely on this “foreign private issuer exemption” with respect to the NYSE rules for
shareholder meeting quorums. We may in the future elect to follow home country practices with regard to other matters. As a result, our
shareholders may not have the same protections afforded to shareholders of companies that are subject to all NYSE corporate governance
requirements.
The market price of our ordinary shares has been and could in the future be negatively
affected by future sales of our ordinary shares.
As of December 31, 2023, there were 38,653,958 ordinary shares outstanding. Sales by
us or our shareholders of a substantial number of ordinary shares in the public market, or the perception that these sales might occur,
could cause the market price of our ordinary shares to decline or could impair our ability to raise capital through a future sale of,
or pay for acquisitions using, our equity securities. Of our issued and outstanding shares, all of our ordinary shares are freely transferable,
except for any shares held by our “affiliates,” as that term is defined in Rule 144 under the Securities Act of 1933, or the
Securities Act.
As of December 31, 2023, we had 1,737,003 shares available for future grant under our
share option plans and 4,889,099 ordinary shares that were subject to share options and restricted share units that were granted by us.
Of this amount, 2,324,545 options were vested and exercisable as of December 31, 2023. In addition, as of December 31, 2023, we had 1,004,211
shares available for sale under our 2020 Employee Share Purchase Plan.
There can be no assurance that we will not be classified as a passive foreign investment
company, which could result in adverse U.S. federal income tax consequences to U.S. Holders of our ordinary shares.
We would be classified as a passive foreign investment company, or PFIC, for any taxable
year if, after the application of certain look-through rules, either: (i) 75% or more of our gross income for such year is “passive
income” (as defined in the relevant provisions of the Internal Revenue Code of 1986, as amended, or the Code), or the income test;
or (ii) 50% or more of the value of our assets (generally determined on the basis of a quarterly average) during such year is attributable
to assets that produce or are held for the production of passive income, or the asset test. For these purposes, cash and other assets
readily convertible into cash or that do or could generate passive income are categorized as passive assets, and the value of goodwill
and other unbooked intangible assets is generally taken into account. Passive income generally includes, among other things, rents, dividends,
interest, royalties, gains from the disposition of passive assets and gains from commodities and securities transactions. In making this
determination, we will be treated as owning a proportionate share of the assets and earning a proportionate share of the income of any
other corporation of which we own, directly or indirectly, at least 25% (by value) of the stock. The legislative history of the relevant
Code provisions indicates that the total value of a publicly-traded foreign corporation’s assets generally will be treated as equal
to the sum of the aggregate value of its outstanding stock plus its liabilities for purposes of the asset test, and publicly-traded foreign
corporations often employ such market capitalization method to value their assets. However, the Internal Revenue Service, or the IRS,
has not issued guidance conclusively addressing how to value a publicly-traded foreign corporation’s assets for PFIC purposes. The
trading value of our ordinary shares has in the past, and is likely to continue to fluctuate. Considering the volatile market conditions,
we believe it may be appropriate to employ alternative methods to determine the value of our assets other than the market capitalization
method. After considering the total value of our assets determined under an alternative valuation method that takes into account, in addition
to the trading value of our ordinary shares, a control premium, we believe that we were not a PFIC for the taxable year ended December
31, 2023. However, if the market capitalization method were determined to be the only appropriate method of valuing our assets, there
is a significant risk that we would be treated as a PFIC for the taxable year ended December 31, 2023. There can be no certainty that
the IRS will not challenge our position and determine that based on the IRS’s interpretation of the asset test, we were a PFIC for
the taxable year ended December 31, 2023. In addition, PFIC status is a factual determination that must be made annually after the close
of each taxable year. The trading value of our ordinary shares is likely to continue to fluctuate, which may affect the determination
of whether we will be considered a PFIC. In addition, we have a substantial balance of cash and other liquid investments, which are passive
assets for purposes of the PFIC determination. Whether we are treated as a PFIC in the current taxable year or in future taxable years
will depend in part on how, and how quickly, we spend or otherwise utilize these passive assets. Accordingly, as our market capitalization
and the composition of our income, assets, and operations are subject to change, we cannot assure you that we will not be considered a
PFIC for any taxable year. In addition, it is possible that the IRS may take a contrary position with respect to our determination in
any particular year. Certain adverse U.S. federal income tax consequences could apply to a U.S. Holder (as defined in Item 10.E. “Taxation—Taxation
and government programs—United States federal income taxation”) if we are treated as a PFIC for any taxable year during
which such U.S. Holder holds our ordinary shares, regardless of whether we continue to be a PFIC in subsequent taxable years. We are not
providing any U.S. tax opinion to any U.S. Holder concerning our potential PFIC status, and U.S. Holders should consult their tax advisors
about the potential application of the PFIC rules to their investment in our ordinary shares. For further discussion, see Item 10.E. “Taxation—
Taxation and government programs—United States federal income taxation—Passive Foreign Investment Company considerations.”
If a United States person is treated as owning at least 10% of our ordinary shares such
holder may be subject to adverse U.S. federal income tax consequences.
If a United States person is treated as owning (directly, indirectly, or constructively,
including through the ownership of our Convertible Notes) at least 10% of the value or voting power of our ordinary shares, such person
may be treated as a “United States shareholder” with respect to each “controlled foreign corporation” in our group
(if any). Because our group includes U.S. subsidiaries, certain of our non-U.S. subsidiaries will be treated as controlled foreign corporations
(regardless of whether or not we are treated as a controlled foreign corporation). A United States shareholder of a controlled foreign
corporation may be required to report annually and include in its U.S. taxable income its pro rata share of “Subpart F income,”
“global intangible low-taxed income,” and investments in U.S. property by controlled foreign corporations, regardless of whether
we make any distributions. An individual that is a United States shareholder with respect to a controlled foreign corporation generally
would not be allowed certain tax deductions or foreign tax credits that would be allowed to a United States shareholder that is a U.S.
corporation, unless certain elections are made on the individual’s federal tax return. Failure to comply with these reporting obligations
may subject a United States shareholder to significant monetary penalties and may prevent the statute of limitations with respect to such
shareholder’s U.S. federal income tax return for the year for which reporting was due from starting. We cannot provide any assurances
that we will assist investors in determining whether we are or any of our non-U.S. subsidiaries is treated as a controlled foreign corporation
or whether any investor is treated as a United States shareholder with respect to any such controlled foreign corporation or furnish to
any United States shareholders information that may be necessary to comply with the aforementioned reporting and tax paying obligations.
The U.S. Internal Revenue Service has provided limited guidance on situations in which investors may rely on publicly available information
to comply with their reporting and tax paying obligations with respect to controlled foreign corporations. A United States investor should
consult its advisors regarding the potential application of these rules to an investment in our ordinary shares.
Provisions of Israeli law and our amended and restated articles of association may delay,
prevent or make undesirable an acquisition of all or a significant portion of our shares or assets.
Provisions of Israeli law and our amended and restated articles of association could
have the effect of delaying or preventing a change in control and may make it more difficult for a third-party to acquire us or our shareholders
to elect different individuals to our board of directors, even if doing so would be considered to be beneficial by some of our shareholders,
and may limit the price that investors may be willing to pay in the future for our ordinary shares. Among other things:
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Israeli corporate law regulates mergers and requires that a tender offer be effected when more than a specified percentage of shares
in a company are purchased; |
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Israeli corporate law does not provide for shareholder action by written consent, thereby requiring all shareholder actions to be
taken at a general meeting of shareholders; |
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our amended and restated articles of association divide our directors into three classes, each of which is elected once every three
years; |
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our amended and restated articles of association generally require a vote of the holders of a majority of our outstanding ordinary
shares entitled to vote present and voting on the matter at a general meeting of shareholders (referred to as simple majority), and the
amendment of a limited number of provisions, such as the provision dividing our directors into three classes, requires a vote of the holders
of at least 65% of the total voting power of our shareholders; |
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our amended and restated articles of association do not permit a director to be removed except by a vote of the holders of at least
65% of the total voting power of our shareholders and any amendment to such provision requires the approval of at least 65% of the total
voting power of our shareholders; and |
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our amended and restated articles of association provide that director vacancies may be filled by our board of directors. |
Further, Israeli tax considerations may make potential transactions undesirable to
us or to some of our shareholders whose country of residence does not have a tax treaty with Israel granting tax relief to such shareholders
from Israeli tax. With respect to mergers, Israeli tax law allows for tax deferral in certain circumstances but makes the deferral contingent
on the fulfilment of numerous conditions, including a holding period of two years from the date of the transaction during which certain
sales and dispositions of shares of the participating companies are restricted.
We do not expect to pay any dividends in the foreseeable future.
We have never declared or paid any dividends on our ordinary shares. We do not anticipate
paying any dividends in the foreseeable future. We currently intend to retain future earnings, if any, to finance operations and expand
our business.
Our board of directors has sole discretion whether to pay dividends. If our board of
directors decides to pay dividends, the form, frequency and amount will depend upon our future operations and earnings, capital requirements
and surplus, general financial condition, contractual restrictions and other factors that our directors may deem relevant. The Israeli
Companies Law, 5759-1999, or the Companies Law, imposes restrictions on our ability to declare and pay dividends.
Payment of dividends may also be subject to Israeli withholding taxes. See Item 10.E. ”Taxation—Taxation
and government programs—Israeli tax considerations and government programs” for more information.
We incur increased costs as a result of operating as a public company, and our management
is required to devote substantial time to new compliance initiatives and corporate governance practices.
As a public company we incur significant legal, accounting and other expenses that we
did not incur as a private company. The Sarbanes-Oxley Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act, the listing
requirements of the New York Stock Exchange and other applicable securities rules and regulations impose various requirements on public
companies, including establishment and maintenance of effective disclosure and financial controls and corporate governance practices.
Our management and other personnel continue to devote a substantial amount of time to these compliance initiatives. Moreover, these rules
and regulations will continue to increase our legal and financial compliance costs and will make some activities more time-consuming and
costly. For example, we expect that these rules and regulations may make it more difficult and more expensive for us to obtain director
and officer liability insurance, and could also make it more difficult for us to attract and retain qualified members of our board.
We continue to evaluate these rules and regulations and cannot predict or estimate the
amount of additional costs we may incur or the timing of such costs. These rules and regulations are often subject to varying interpretations,
in many cases due to their lack of specificity, and, as a result, their application in practice may evolve over time as new guidance is
provided by regulatory and governing bodies. This could result in continuing uncertainty regarding compliance matters and higher costs
necessitated by ongoing revisions to disclosure and governance practices.
We are required to comply with the SEC’s rules implementing Sections 302 and 404
of the Sarbanes-Oxley Act, which require management to certify financial and other information in our annual reports and provide an annual
management report on the effectiveness of control over financial reporting. Additionally, as we are no longer an emerging growth company
and qualify as a large accelerated filer, we must include an attestation report on internal control over financial reporting issued by
our independent registered public accounting firm.
To maintain the effectiveness of our disclosure controls and procedures and our internal
control over financial reporting, we expect that we will need to continue enhancing existing, and implement new, financial reporting and
management systems, procedures and controls to manage our business effectively and support our growth in the future. The process of evaluating
our internal control over financial reporting requires an investment of substantial time and resources, including by our chief financial
officer and other members of our senior management. As a result, this process may divert internal resources and take a significant amount
of time and effort to complete. Additionally, as part of management assessments of the effectiveness of our internal control over financial
reporting required by Section 404(a), our management may conclude that our internal control over financial reporting is not effective
due to our failure to cure any identified material weakness or otherwise, which would require us to employ remedial actions to implement
effective controls. If we identify material weaknesses in our internal control over financial reporting, if we are unable to comply with
the requirements of Section 404(a) or 404(b) in a timely manner or to assert that our internal control over financial reporting is effective,
or if our independent registered public accounting firm is unable to express an opinion or issues an adverse opinion in its attestation
as to the effectiveness of our internal control over financial reporting required by Section 404 (b), investors may lose confidence in
the accuracy and completeness of our financial reports and the trading price of our ordinary shares could be negatively affected. We could
also become subject to investigations by the stock exchange on which our securities are listed, the SEC or other regulatory authorities,
which could require additional financial and management resources.
Irrespective of compliance with Sections 404(a) and 404(b), any failure of our internal
control could have a material adverse effect on our stated results of operations and harm our reputation. In order to implement changes
to our internal control over financial reporting triggered by a failure of those controls, we could experience higher than anticipated
operating expenses, as well as higher independent auditor fees during and after the implementation of these changes.
Risks relating to our incorporation and location in Israel
Conditions in Israel, including the recent attack by Hamas from the Gaza Strip and Israel’s
war against it, could materially and adversely affect our business.
Many of our employees, including certain management members, operate from our offices
that are located in Tel Aviv, Israel. In addition, our officers and most of our directors are residents of Israel. Accordingly, political,
economic, and military conditions in Israel and the surrounding region may directly affect our business and operations.
In recent years, Israel has been engaged in sporadic armed conflicts with Hamas, an
Islamist terrorist group that controls the Gaza Strip, with Hezbollah, an Islamist terrorist group that controls large portions of southern
Lebanon, and with Iranian-backed military forces in Syria. In addition, Iran, which has threatened to attack Israel, may be developing
nuclear weapons and has targeted cyber attacks against Israeli entities. In October 2023, Hamas terrorists infiltrated Israel’s
southern border from the Gaza Strip and conducted a series of attacks on civilian and military targets. Hamas also launched extensive
rocket attacks on Israeli population within the State of Israel. These attacks resulted in extensive deaths, injuries and kidnapping of
civilians and soldiers. Following the attack, Israel’s security cabinet declared war against Hamas and a military campaign against
this terrorist organization commenced in parallel to its continued rocket and terror attacks. Following the attack by Hamas on Israel’s
southern border, Hezbollah in Lebanon also launched missile, rocket and shooting attacks against Israeli military sites, troops and Israeli
towns in northern Israel. In response to these attacks, the Israeli army has carried out a number of targeted strikes on sites belonging
to Hezbollah in southern Lebanon. Furthermore, following Hamas’ attack on Israel and Israel’s security cabinet declaration
of war against Hamas, the Houthi movement, which controls parts of Yemen, launched a number of attacks on marine vessels traversing the
Red Sea, which marine vessels were thought to either be in route towards Israel or to be partly owned by Israeli businessmen. It is possible
that other terrorist organizations, including Palestinian military organizations in the West Bank, as well as other hostile countries,
such as Iran, will join the hostilities. It is currently not possible to predict the duration or severity of the ongoing conflict or its
effect on our business, operations and financial conditions. The ongoing conflict is rapidly evolving and developing, and could disrupt
our business and operations.
In connection with the Israeli security cabinet’s declaration of war against Hamas
and possible hostilities with other organizations, several hundred thousand Israeli military reservists were drafted to perform immediate
military service. Certain of our employees in Israel have been called, and additional employees may be called, for service in the current
or future wars or other armed conflicts with Hamas and others, and such persons may be absent for an extended period of time. As a result,
our operations may be disrupted by such absences, which disruption may materially and adversely affect our business and results of operations.
In the event that the situation escalates into a greater regional conflict or our facilities
are damaged as a result of hostile actions, or hostilities otherwise disrupt our ongoing operations, our ability to provide services could
be materially and adversely affected. Our commercial insurance does not cover losses that may occur as a result of events associated with
war and terrorism. Although the Israeli government currently covers the reinstatement value of direct damages that are caused by terrorist
attacks or acts of war, we cannot assure you that this government coverage will be maintained or that it will sufficiently cover our potential
damages.
The intensity and duration of Israel’s current war against Hamas is difficult
to predict, as well as such war’s economic implications on Israel’s economy in general. These events may be intertwined with
wider macroeconomic indications of a deterioration of Israel’s economic standing that may involve a downgrade in Israel’s
credit rating by rating agencies (such as the recent downgrade by Moody’s of its credit rating of Israel from A1 to A2, as well
as the downgrade of its outlook rating from “stable” to “negative”), which may have a material adverse effect
on the Company and its ability to effectively conduct its operations.
Further, in the past, the State of Israel and Israeli companies have been subjected
to economic boycotts. Several countries still restrict business with the State of Israel and with Israeli companies and more countries
may impose restrictions on doing business with Israel and Israeli companies if hostilities on Israel continue or increase. These restrictive
laws and policies may have an adverse impact on our results of operations, financial condition or the expansion of our business. A campaign
of boycotts, divestment, and sanctions has been undertaken against Israel, which could also adversely affect our business. Actual or perceived
political instability in Israel or any negative changes in the political environment, may individually or in the aggregate adversely affect
the Israeli economy and, in turn, our business, financial condition, results of operations, and prospects.
Finally, political conditions within Israel may affect our operations. Israel has held
five general elections between 2019 and 2022, and prior to October 2023, the Israeli government pursued changes to Israel’s judicial
system. In response to the foregoing developments, certain individuals, organizations and institutions, both within and outside of Israel,
voiced concerns that such proposed changes, if adopted, may negatively impact the business environment in Israel including due to reluctance
of foreign investors to invest or transact business in Israel as well as to increased currency fluctuations, downgrades in credit rating,
increased interest rates, increased volatility in security markets, and other changes in macroeconomic conditions. Such proposed changes
may also lead to political instability or civil unrest. To date, these initiatives have been substantially put on hold. If such changes
to Israel’s judicial system are again pursued by the government and approved by the parliament, this may have an adverse effect
on our business, results of operations and ability to raise additional funds, if deemed necessary by our management and board of directors.
The tax benefits that are available to us require us to continue to meet various conditions
and may be terminated or reduced in the future, which could increase our costs and taxes.
We are eligible for certain tax exemptions provided to a “Beneficiary Enterprise”
under the Israeli Law for the Encouragement of Capital Investments, 5719-1959, or the Investment Law. In order to remain eligible for
the tax exemptions provided to a “Beneficiary Enterprise” we must continue to meet certain conditions stipulated in the Investment
Law and its regulations, as amended. If these tax benefits are reduced, cancelled or discontinued, our Israeli taxable income from the
beneficiary enterprise would be subject to regular Israeli corporate tax rates. The standard corporate tax rate for Israeli companies
in 2023 was 23%. The tax exemption will be revoked if a dividend or deemed dividend is distributed, in which case a corporate tax rate
of 23% will be applied. Deemed dividend can be considered as intercompany loans, investments, acquisitions or other activities as provided
in section 51(b) in the Investment Law. See Item 10.E. ”Taxation—Taxation and government
programs—Israeli tax considerations and government programs—Law for the Encouragement of Capital Investments, 5719-1959.”
It may be difficult to enforce a U.S. judgment against us, our officers and directors
named in this Annual Report in Israel or the United States, or to assert U.S. securities laws claims in Israel or serve process on our
officers and directors.
Not all of our directors or officers are residents of the United States and most of
their and our assets are located outside the United States. Service of process upon us or our non-U.S. resident directors and officers
may be difficult to obtain within the United States. We have been informed by our legal counsel in Israel that it may be difficult to
assert claims under U.S. securities laws in original actions instituted in Israel or obtain a judgment based on the civil liability provisions
of U.S. federal securities laws. Israeli courts may refuse to hear a claim based on a violation of U.S. securities laws against us or
our non-U.S. officers and directors because Israel may not be the most appropriate forum to bring such a claim. In addition, even if an
Israeli court agrees to hear a claim, it may determine that Israeli law and not U.S. law is applicable to the claim. If U.S. law is found
to be applicable, the content of applicable U.S. law must be proved as a fact, which can be a time-consuming and costly process. Certain
matters of procedure will also be governed by Israeli law. There is little binding case law in Israel addressing the matters described
above. Additionally, Israeli courts might not enforce judgments obtained in the United States against us or our non-U.S. directors and
executive officers, which may make it difficult to collect on judgments rendered against us or our non-U.S. officers and directors.
Moreover, an Israeli court will not enforce a non-Israeli judgment if it was given in
a state whose laws do not provide for the enforcement of judgments of Israeli courts (subject to exceptional cases), if its enforcement
is likely to prejudice the sovereignty or security of the State of Israel, if it was obtained by fraud or in the absence of due process,
if it is at variance with another valid judgment that was given in the same matter between the same parties, or if a suit in the same
matter between the same parties was pending before a court or tribunal in Israel at the time the foreign action was brought.
Your rights and responsibilities as our shareholder are governed by Israeli law, which
may differ in some respects from the rights and responsibilities of shareholders of U.S. corporations.
We are incorporated under Israeli law. The rights and responsibilities of holders of
our ordinary shares are governed by our amended and restated articles of association and the Companies Law. These rights and responsibilities
differ in some respects from the rights and responsibilities of shareholders in typical U.S. corporations. In particular, pursuant to
the Companies Law each shareholder of an Israeli company has to act in good faith and in a customary manner in exercising his or her rights
and fulfilling his or her obligations toward the Company and other shareholders and to refrain from abusing his or her power in the Company,
including, among other things, in voting at the general meeting of shareholders on amendments to a company’s articles of association,
increases in a company’s authorized share capital, mergers and certain transactions requiring shareholders’ approval under
the Companies Law. In addition, a controlling shareholder of an Israeli company or a shareholder who knows that it possesses the power
to determine the outcome of a shareholder vote or who has the power to appoint or prevent the appointment of a director or officer in
the Company or has other powers toward the Company has a duty of fairness toward the Company. However, Israeli law does not define the
substance of this duty of fairness. There is little case law available to assist in understanding the implications of these provisions
that govern shareholder behavior.
We may be exposed to liabilities under the U.S. Foreign Corrupt Practices Act and other
U.S. and foreign anti-corruption anti-money laundering, export control, sanctions and other trade laws and regulations, and any determination
that we violated these laws could have a material adverse effect on our business.
We are subject to export control and import laws and regulations, including the U.S.
Export Administration Regulations, U.S. Customs regulations and various economic and trade sanctions regulations administered by the U.S.
Treasury Department’s Office of Foreign Assets Control. We are also subject to the U.S. Foreign Corrupt Practices Act of 1977, as
amended, the U.S. domestic bribery statute contained in 18 U.S.C. § 201, the U.S. Travel Act, the USA PATRIOT Act, the United Kingdom
Bribery Act 2010, the Proceeds of Crime Act 2002, Chapter 9 (sub-chapter 5) of the Israeli Penal Law, 1977, the Israeli Prohibition on
Money Laundering Law—2000 and possibly other anti-bribery and anti-money laundering laws in countries outside of the United States
in which we conduct our activities. Compliance with these laws has been the subject of increasing focus and activity by regulatory authorities,
both in the United States and elsewhere, in recent years. Anti-corruption laws are interpreted broadly and prohibit companies and their
employees and third-party intermediaries from authorizing, promising, offering, providing, soliciting or accepting, directly or indirectly,
improper payments or benefits to or from any person whether in the public or private sector.
Further, we historically had some users in Cuba, North Korea and Crimea, countries that
are presently the subject of comprehensive sanctions by the United States government, or Sanctioned Countries. We have taken steps to
terminate existing accounts in Sanctioned Countries and have implemented various control mechanisms designed to prevent unauthorized dealings
with Sanctioned Countries going forward. Although we endeavor to conduct our business in accordance with applicable laws and regulations,
we cannot guarantee compliance.
Noncompliance with anti-corruption, anti-money laundering, export control, sanctions
and other trade laws could subject us to whistleblower complaints, investigations, sanctions, settlements, prosecution, other enforcement
actions, disgorgement of profits, significant fines, damages, other civil and criminal penalties or injunctions, suspension and/or debarment
from contracting with certain persons, the loss of export privileges, reputational harm, adverse media coverage and other collateral consequences.
If any subpoenas or investigations are launched, or governmental or other sanctions are imposed, or if we do not prevail in any possible
civil or criminal litigation, our business, results of operations and financial condition could be materially harmed. Responding to any
action will likely result in a materially significant diversion of management’s attention and resources and significant defense
and compliance costs and other professional fees. In addition, regulatory authorities may seek to hold us liable for successor liability
for violations committed by companies in which we invest or that we acquire. As a general matter, enforcement actions and sanctions could
harm our business, results of operations and financial condition.
General risk factors
Our share price may be volatile, and you may lose all or part of your investment.
The market price of our ordinary shares could be highly volatile and may fluctuate
substantially as a result of many factors, including:
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actual or anticipated fluctuations in our results of operations; |
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variance in our financial performance from the expectations of market analysts; |
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announcements by us or our competitors of significant business developments, changes in service provider relationships, acquisitions
or expansion plans; |
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short selling activities; |
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changes in our take rate; |
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our involvement in litigation; |
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our sale of ordinary shares or other securities in the future; |
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market conditions in our industry; |
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changes in key personnel; |
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the trading volume of our ordinary shares; |
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changes in the estimation of the future size and growth rate of our markets; and |
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general economic and market conditions, including the wars between Israel and Hamas and between Russia and Ukraine.
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The price of our ordinary shares could also be affected by possible sales of our
ordinary shares by investors who view our Convertible Notes as a more attractive means of equity participation in us and by hedging or
arbitrage trading activity that may develop involving our ordinary shares and Convertible Notes.
In addition, the stock markets have experienced extreme price and volume fluctuations.
Broad market and industry factors may materially harm the market price of our ordinary shares, regardless of our operating performance.
In the past, following periods of volatility in the market price of a company’s securities, securities class action litigation has
often been instituted against that company. If we were involved in any similar litigation we could incur substantial costs and our management’s
attention and resources could be diverted.
An active trading market for our ordinary shares may not be sustained to provide adequate
liquidity.
An active trading market may not be sustained for our ordinary shares. The lack of an
active market may impair your ability to sell your shares at the time you wish to sell them or at a price that you consider reasonable.
An inactive market may also impair our ability to raise capital by selling ordinary shares and may impair our ability to acquire other
companies by using our shares as consideration.
If we do not meet the expectations of equity research analysts, if they do not publish
research or reports about our business or if they issue unfavorable commentary or downgrade our ordinary shares, the price of our ordinary
shares could decline.
The trading market for our ordinary shares relies in part on the research and reports
that equity research analysts publish about us and our business. The analysts’ estimates are based upon their own opinions and are
often different from our estimates or expectations. If our results of operations are below the estimates or expectations of public market
analysts and investors, the price of our ordinary shares could decline. Moreover, the price of our ordinary shares could decline if one
or more securities analysts downgrade our ordinary shares or if those analysts issue other unfavorable commentary or cease publishing
reports about us or our business.
Item 4. Information on the
Company.
A. |
History and Development of the Company |
Our legal name is Fiverr International Ltd. and our commercial name is FIVERR.
We were incorporated in Israel under the Companies Law in April 2010, and our principal
executive office is located at 8 Eliezer Kaplan St., Tel Aviv 6473409, Israel. We are registered with the Israeli Registrar of Companies.
Our registration number is 51-444087-4.
Our agent for service of process in the United States is C T Corporation System and
its address is 28 Liberty Street, New York, New York 10005.
For a description of our principal capital expenditures and divestitures for the three
years ended December 31, 2023 and for those currently in progress, see Item 5. “Operating and Financial
Review and Prospects.”
The SEC maintains an Internet site that contains reports, proxy and information statements,
and other information regarding issuers, such as we, that file electronically, with the SEC at www.sec.gov.
Our website address is www.fiverr.com, and our telephone number is +972-72-2280910.
Information contained on, or that can be accessed through our website does not constitute a part of this Annual Report and is not incorporated
by reference herein. We have included our website address in this Annual Report solely for informational purposes.
Our mission is to change how the world works together. We started with the simple idea
that people should be able to buy and sell digital services in the same fashion as physical goods on an e-commerce platform. On that basis,
we set out to design a digital services marketplace that is built with a comprehensive SKU-like services catalog and an efficient search,
find and order process that mirrors a typical e-commerce transaction. We call this the Service-as-a-Product, or the SaaP model. Our approach
fundamentally transforms the traditional freelancer staffing model into a customer centric, product led marketplace model with scale and
efficiency.
We believe our model has significantly reduced friction and uncertainties for both buyers
and sellers. At the foundation of our core platform lies an expansive catalog with over 700 categories of productized service listings,
which we coined as Gigs. Each Gig has a clearly defined scope, duration and price, along with buyer-generated reviews. In addition to
the digital service catalog, we have also built a comprehensive talent database which not only includes sellers’ basic information
such as where they are and the language they speak, but also intangible data on the level of their skills and the quality of their deliverables.
Using either our search or navigation tools, buyers can easily compare and find talent and their service listings, and in turn purchase
and fulfill their digital needs, ranging from simple services such as logo design and blog post writing, to complex services such as video
creation, website development and social media marketing. In the year ended December 31, 2023, our platform enabled $1,134.7 million of
GMV from 4.1 million active buyers.
Our business is built at the cross-section of multiple secular trends. In an era where
technology is changing every part of the economy, the majority of freelancing is still conducted offline in an opaque, old-schooled fashion.
The shift from offline to online provides broader access to opportunities and a much more transparent and seamless experience to both
talent and businesses. Second, as millennials become the major part of the labor force, talent is increasingly looking for purpose and
flexibility. They want to choose where they work, when they work and what they do for work. As a result, how to build and engage a remote
and flexible workforce is becoming a critical part of talent strategy for any businesses. Third, the rapid advancement of technology,
from social media and cloud computing to the latest wave of Generative AI, are creating new skills and demand for talent with new skills.
Fiverr provides our customers with differentiated value propositions so that they can fulfill their digital service needs with unmatched
speed and convenience.
As a marketplace, we succeed when our buyers and sellers succeed. Our buyers include
businesses of all sizes, and our sellers are a diverse group of freelancers and agencies from over 160 countries. We generate revenue
primarily through transaction fees and service fees. In addition, we launched Fiverr Business Solutions, a comprehensive suite of professional
solutions to enable larger businesses better engage with freelancers. This includes Fiverr Pro, a premium section of our marketplace;
Fiverr Certified, a dedicated storefront to access certified experts for partner vendors; as well as Fiverr Enterprise, an integrated
gateway to source and manage both on-demand and long-term freelancers. We have also developed multiple value-added products for our sellers
to empower their entire freelance journey, including Promoted Gigs which allows sellers to advertise their services on our platform and
Seller Plus, a subscription program that equips sellers with advanced tools, to name a few. These products are designed to enhance the
value we deliver to our buyers and sellers, strengthen our business model, and propel the flywheel of our two-sided marketplace.
Technology is at the core of everything we do. Our proprietary machine learning algorithms,
together with our dataset on profiling, transaction and user behavior, which rapidly grows with increasing buyer and seller engagement,
enable us to personalize our user experience, improve quality and provide a more robust ecosystem. We are focused on constant innovation
and have designed our platform such that we can continuously enhance the value we deliver to our buyers and sellers.
We have achieved significant growth and scale since inception. In the years ended December
31, 2023, 2022 and 2021, our revenue was $361.4 million, $337.4 million and $297.7 million, respectively, a 7% and 13% increase, respectively,
and we incurred net income (loss) of $3.7 million, ($71.5) million and ($65.0) million, respectively. Geographically, the substantial
majority of our revenue is generated from buyers in English speaking countries. As we expand our platform to include additional languages,
we expect to deepen our penetration into Western Europe, Asia Pacific and Latin America, and the geographic mix of our revenue could therefore
change over time. For a description of the principal markets in which we compete, including a breakdown of total revenues see Item 5.
“Operating and Financial Review and Prospects - Our
Business Model”.
Our platform
Since inception, our vision has been to fundamentally transform the traditional freelancer
hiring model into an e-commerce-like experience — seamless, efficient and frictionless. To achieve our vision, the Fiverr platform
is built with a comprehensive SKU-like services catalog and an efficient search, find and order process that mirrors a typical e-commerce
transaction. We believe that our model reduces friction and uncertainties for our buyers while enabling our sellers to reach a global
audience, enjoy more flexibility and choice of work and make more money. The key elements of our platform include:
Service-as-a-Product model. We
operate a differentiated SaaP platform that allows sellers to offer services embedded with features that can be standardized and cataloged.
Our core platform enables digital services to be bought and sold in the same fashion as physical goods on an e-commerce platform, with
predictable pricing, easy searches, standardized contracts, easy payment processes and streamlined delivery of the service. Upon purchasing
a Gig on Fiverr, a buyer knows the scope, duration and price.
Comprehensive and diverse catalog. At
the foundation of our core platform is an expansive catalog of Gigs that currently spans over 700 digital service categories. We believe
that our catalog coverage is broader than many of our competitors, and we are focused on continuously growing this catalog. Today, buyers
can purchase digital services ranging from simple services such as logo design and blog post writing, to complex services such as video
creation, website development and social media marketing, all easily and with just a few clicks. We believe that this approach is fundamentally
different from either traditional offline or online long-term temporary employment solutions. Unlike such traditional solutions, each
Gig on Fiverr is listed with a clearly defined scope and timeline and is sold for a fixed price rather than on an hourly basis.
Technology and data assets. We
are a technology company. Our platform is powered by our machine learning technology and expansive data assets. Using our extensive data
assets and our AI tools, we are able to continuously optimize our product search capabilities, personalize our user experience, refine
our matching algorithm and monitor our service quality. For example, Fiverr Logo Maker leverages our AI technology to allow graphic designers
on our platform to monetize their existing designs, deliver their work faster and serve more customers, while allowing buyers to rapidly
personalize and customize original, handmade designs created by sellers. By better predicting a buyer’s future needs, our algorithms
improve user satisfaction, which in turn increases repeat or cross category buying activities.
Tools and infrastructure. We
built a comprehensive suite of communication and collaboration functions that our buyers and sellers utilize to communicate throughout
the entire transaction lifecycle. We also provide a robust end to end technology infrastructure and tools to help our sellers manage key
functions of their business on our platform, such as proposals and contracts, invoicing and payments, project management and marketing.
We also invest in building an infrastructure for international expansion that allows us to roll out six non English websites and provide
multilingual support to our users.
Fiverr Business Solutions.
We recently launched Fiverr Business Solutions to allow larger companies access and work with freelancers across multiple use cases and
engagement scenarios. It includes Fiverr Pro, a premium section of our marketplace; Fiverr Certified, a dedicated storefront to access
certified experts for partner vendors; as well as Fiverr Enterprise, an integrated gateway to source and manage both on-demand and long-term
freelancers.
Seller tools. We
offer an ecosystem of value-added products that empowers our sellers to grow their business on Fiverr and build a successful freelancing
career. For example, Promoted Gigs is an advertising tool that allows sellers to promote their services on our platform. Seller Plus is
a subscription program that equips sellers with advanced tools such as advanced analytics, advanced marketing capabilities, priority in
customer support and access to success managers. We also offer advanced financial tools such as faster withdrawal, local currency payout
and cash advance to a select number of sellers.
Who we serve
Our buyers
Our buyers include individuals and businesses of all sizes and from various industries.
In the year ended December 31, 2023, we served 4.1 million active buyers from over 160
countries across the globe.
Our value proposition to buyers
Value for money. We provide what we believe
to be the best value for money for our buyers by alleviating frictions and inefficiencies in the value chain. Our expansive digital services
catalog enables us to offer sophisticated browsing and filtering functions. We believe that this results in a lower time-to-hire for buyers
compared to traditional offline hiring platforms, saving buyers valuable time.
Access to an expansive catalog of digital services. Our
catalog of digital services has over 700 categories and continues to grow and evolve. Prices can range from $5 to thousands of dollars,
depending on the scope and perceived quality of each individual Gig. We continue to develop both the breadth and depth of our catalog
in order to provide our buyers with access to the services they need.
Access to a diverse pool of freelancers. We
provide instant access to hundreds of thousands of freelancers with a broad set of skills. Using Fiverr, buyers can easily connect with
these freelancers and get a broad range of digitally delivered services executed quickly and efficiently.
Transparency and certainty of price, scope of work
and quality. Our SaaP model enables transparency and certainty when it comes to cost, duration and scope. Our buyer-driven
rating system provides a transparent quality rating mechanism for every Gig, helping buyers make informed purchasing decisions. This system
ensures that our buyers have added peace of mind with every purchase.
Trusted brand for customer service. We
are relentlessly focused on providing quality customer service as we seek to drive repeat purchase behavior. Our dispute resolution technology
enables us to flag issues in a timely manner and to guide users to a solution, whether that solution is our self-service support portal
or intervention by our customer support team.
Our sellers
Our sellers are a diverse group of freelancers who we believe value the flexibility
and financial opportunity our core platform provides. They range from individuals who use our core platform to earn their full-time living
to those who augment their income.
Our value proposition to sellers
Maximize project pipeline. Sellers on our
core platform do not need to bid to win a project. Instead, they list the service on our core platform with a well-defined scope, duration
and price, and our proprietary technology directly matches them with buyers who are looking for the service they provide. As a result,
sellers can list their Gigs on our core platform and focus on the work they love doing while maximizing their earning potential.
Flexibility and control. People increasingly
want to choose where they work, when they work and what they do for work. Our core platform embraces habitual changes in the workforce
and provides freelancers with the ability to find work and offer their services from anywhere in the world at any point in time.
Frictionless payment processing. Getting
paid on time after project completion has historically been an uncertain and time-consuming process for sellers. We eliminate this friction
by working with third-party agents to collect the funds from the buyer at the time of purchase and timely release them to the seller upon
project completion.
Credentialed storefront. We enable our
sellers to professionally showcase their services to buyers, establish a track record, develop a buyer base and build a professional reputation
on our core platform. Our online seller forum, offline community events and Fiverr Learn, our e-learning platform, provide additional
channels for our sellers to further enhance their skills and build their personal brand and digital storefront with us.
Business support infrastructure. We provide
access to a robust set of technology tools for our sellers that enable them to manage all of the administrative aspects of their business,
such as providing standardized contracts, invoicing and payment, financial reporting, marketing and real-time performance feedback. This
infrastructure allows our sellers to track their performance and manage their business efficiently.
Success management and support. We provide
our sellers with a comprehensive suite of onboarding resources, and our online help desk and offline customer care team provide 24/7 support
to ensure sellers succeed in all stages of their freelance journey. We take care of the entire buyer engagement, business development
and marketing process for our sellers so they simply need to list their Gigs on our core platform and focus on the work they love to maximize
their earning potential. For those sellers new to the business, we help them gain access to buyers so that they can quickly start developing
their reputation. For the more experienced and professional sellers, we provide them with offerings such as Promoted Gigs and Seller Plus
to help them grow their business on Fiverr.
Our products
Buyer experience
We present our buyers with an e-commerce experience that is designed for streamlined
browsing, searching and purchasing.
Home. Buyer’s homepage provides a
personalized gateway for buyers to find talent and manage existing projects. We recently launched Fiverr Neo, an AI-powered matching assistant,
to provide a more flexible way for buyers to express their needs and find talent that is tailored for their needs.
Search and discovery. Our SaaP model provides
buyers access to an extensive catalog of Gigs that they can compare and filter across parameters including Gig details, reviews and price.
Each Gig includes the details of the service provided, the price, delivery timeframe and reviews from previous buyers of that
Gig, allowing buyers to make informed decisions based on their needs, budgets and tastes. Leveraging our end-to-end transaction platform
and the depth of transaction data, we launched Fiverr Discover, an innovative way to browse and shop for digital services based on sellers
and their portfolio. Our search, browse and recommendation algorithms are designed to match each buyer’s search with the most relevant
Gig and seller results. With each buyer interaction, our platform and machine learning algorithms enable us to offer more personalized
recommendation carousels that are presented in relevant places along the buyer journey.
Personalizable options. We believe many
of our buyers are motivated by more than simply price and convenience; we believe they also value uniqueness and authenticity. On our
marketplace, buyers enjoy a personalized experience and direct interactions with our sellers. As part of our Gig concept, buyers purchase
‘Packages’ associated with each Gig. Packages are tiered as Basic, Standard and Premium, each with different levels of service
such as different word counts for a translation, video lengths for a video edit or number of revisions for a logo design. We facilitate
further customization through brief and match and custom orders. A buyer can request a custom order through our platform with his or her
unique requirements. Sellers, in turn, can respond to the order request with custom offers, which are exclusive proposals, with the exact
description of the service, price and time expected to deliver the service. For certain categories and gigs, we also allow buyers to make
recurring purchases through the Subscriptions feature, or to break down a large project into multiple purchases through the Milestones
feature.
Communication and collaboration. Communication
between buyers and sellers is essential to the success of our marketplace. Our messenger tool enables buyers to easily communicate with
sellers. Buyers are able to describe their requirements and preferences during the pre-order process and the communication channels for
process management and coordination remain open over the lifecycle of the Gig. As part of deliverable acceptance, buyers may utilize our
“Request Revisions” feature to further refine the deliverable, if desired.
Support and intervention. Our user support
function is available throughout the buyer journey to provide clarification, help, education and support. Our resolution center helps
buyers to resolve disputes online, and our 24/7 ticketing system is available should a buyer encounter a more complex problem. In addition
to the on-demand help and support, we have developed a set of intervention algorithms, which leverage our data and knowledge, to automatically
flag potential issues to our customer support team so they can intervene and offer guidance, education and support to our buyers.
Quality control. We have developed several
quality assurance policies to enhance the reliability and integrity of our marketplace. Our algorithms assess each freelancer and Gig
on our platform and assign a quality score based on a number of factors, such as buyer rating, cancellation rates and response time. The
quality score is considered in our matching algorithms and is integral to the positioning of a seller’s Gig on our website. In addition,
help tools are available for both buyers and sellers alike for when issues need to be raised to our customer support team. We constantly
monitor activity on our platform to ensure compliance with our terms of service, as we seek to create a consistent and reliable user experience
for our buyers.
Fiverr Pro. Fiverr Pro is a premium section
of the marketplace where buyers can enjoy collaboration and administrative tools tailored for larger organizations. In addition, Fiverr
Pro buyers can access a carefully curated freelancer catalog that is fully vetted by industry experts.
Fiverr Certified. Fiverr Certified are custom
marketplaces that provide customers with specific use cases and freelancer needs. Each Fiverr Certified marketplace is a dedicated destination
built together with our partners that include only the most relevant services and certified experts for those services.
Fiverr Enterprise. Fiverr Enterprise is an integrated
gateway for businesses to source and manage both on-demand and long-term freelancers.
Seller experience
We offer a set of tools for sellers to build their Gigs, develop their brand, establish
a reputation and create their work portfolio. Sellers can manage their business from any browser or from our mobile apps.
Seller onboarding. We have developed an
automated onboarding process designed to educate and guide new sellers through the creation of their seller profile (their storefront),
Gigs (the services they sell) and portfolio (a collection of their work samples). Once a seller is onboarded, each Gig they
offer becomes a part of the Fiverr catalog.
Business management. To allow sellers to
focus on doing what they love, we provide a comprehensive suite of tools that help them manage administrative aspects of their business,
such as workflow prioritization, invoicing and payment processing. Additional communication tools further enhance a seller’s ability
to communicate with buyers as well as to collaborate on Gigs with other sellers. Our seller dashboard provides a unified work management
interface that consolidates key information from our seller tools and performance metrics, allowing sellers to more effectively manage
their business.
Analytics. Our suite of tools provides
sellers with detailed analytics on their operations, facilitating greater transparency and insight into business and performance indicators,
including Gig revenue, order pipeline and ratings. Gig specific analytics allow sellers to better understand their past performance in
order to improve their future performance. Sellers are also provided with real-time feedback on their performance in timeliness of delivery,
responsiveness and completion rates via our seller dashboard. In addition, Seller Plus
subscribers now get access to advanced analytics features such as traffic and keyword analytics. As such, our analytics capabilities give
sellers increased visibility into their performance and a better understanding of what is important to buyers so that they have the feedback
to continuously improve.
Advertising. To help sellers increase visibility
and grow their business on Fiverr, we built an advertising tool, Promoted Gigs, that allows sellers to bid and win prime locations on
our website through an auction mechanism. Promoted Gigs are cost-per-click, so sellers are charged only when their ads are viewed and
clicked by the buyer. Sellers decide a daily budget and the maximum bid per click, and we also provide automatic bidding tools to help
sellers optimize their bid price and maximize their exposure with minimum efforts on their part.
Seller Plus. Seller Plus is a subscription-based
loyalty program which provides sellers with additional tools to help accelerate their business on our marketplace. Seller Plus subscribers
have access to a dedicated customer success manager, advanced analytics features, faster payment clearance, customer engagement tools,
and other exclusive benefits.
Learning and education. On our proprietary
learning platform, we provide sellers access to an education center with comprehensive information on how to grow as a freelancer as well
as become a more effective seller on Fiverr. We offer tutorials and materials on the use of Fiverr infrastructure tools, allowing sellers
to get the most out of their experience on our core platform. This is supplemented by our Seller Help Center, which allows sellers to
open tickets with customer support as well as access a comprehensive set of FAQs and how-to videos. We also provide access to a library
of high quality educational content through Fiverr Learn and CreativeLive to help freelancers improve their skills and grow professionally.
Our technology
To help our buyers and sellers transact on our platform, we have built a modular and
scalable technology platform that supports our business while protecting operational integrity and performance. Technology is at the core
of everything we do and is a key business asset and enabler. We continuously invest in our technology and believe that our focus on innovation
gives us a competitive advantage.
The core pillars that support the foundation of our platform are:
Digital services as products. At
the core of our platform lies the challenge of productizing digital services and making them available on our e-commerce platform. Our
proprietary technology allows for turning non-SKU digital services into structured Gigs, enabling continuous and nimble category expansion.
We are also developing depth for each category by developing attributes and experiences specific to each service category. Our innovative
catalog of productized services allows us to create an e-commerce-like experience with digital services that includes search, browse,
compare and purchase functions.
Scalable, modular and modern technology
platform. Our platform is built as a collection of modules that can be individually
modified or added without redeploying the entire code base. This approach allows each of our product teams to develop autonomously, giving
us the flexibility to constantly develop new features, expand capacity, adopt new technologies and integrate new libraries, which facilitate
the continuous enhancement of our platform.
Advanced data science capabilities. Our
rich set of proprietary algorithms that power our real time personalized recommendations, ranking and matching help us match each buyer
with the most relevant Gigs based on their business needs and preferences. We leverage predictive AI technologies to recommend Gigs to
buyers based on their purchase history and other activity on our marketplace. Our algorithm has been designed to handle rapid and continuous
growth in search queries. Further, it is also utilized to improve the liquidity between supply and demand on our marketplace, ensuring
that seller capacity and buyer demands are in balance. We are data-centric and rely on data from disciplined A/B testing, buyer and seller
studies and other sources to inform all of our decisions on new platform enhancements. Our search algorithm uses our large data set from
our Gigs, transactions and users to optimize Gig matches and user experience for our buyers.
Clear and simple cross-platform
user experience. We utilize modern front-end technologies and design concepts to offer
our users a simple and intuitive user interface. We continuously strive to simplify the user experience and enhance the efficiency of
purchasing Gigs on our platform. We strive to offer a consistent experience across all major devices and operating systems. Our mobile
app is a great example of our focus on user experience, design and implementation. It is highly rated by our users in both the Apple App
Store and the Google Play Store. We constantly try to optimize and simplify the user experience at each stage of a transaction.
Reliability. We
use third-party cloud-based services to host our platform, striving to run on the latest and most modern cloud technologies. Our research
and development capabilities paired with our development tools allow us to develop and deploy new products reliably without disruptions
to our live instance. We have also embedded extensive monitoring and alerting infrastructure into our platform to maintain reliability
and platform performance.
Security. Information
security is one of the key pillars of our business. We protect our users’ data and our company through a combination of security
procedures and technology tools, and we are committed to ensuring that our platform remains secure. We monitor our cloud infrastructure
for malicious activity and unauthorized access, while analyzing and responding to threats. We utilize various safeguards and protection
tools, managed by our in-house team and external consultants. In addition, we conduct regular tests and scans to detect and mitigate possible
known internal or external weaknesses in our systems.
Go-to-market
We primarily grow our buyer base through performance marketing and brand investments
using a bottom up approach. Our goal is to target individuals and teams who work in various business functions at companies of different
sizes across different industries. Our unique SaaP model eliminates uncertainties and frictions and allows more autonomous purchasing
decisions. As a result, we are able to convert buyer traffic coming from various channels in a highly effective and efficient manner.
In addition, by providing our buyers with a highly satisfactory experience, they continuously return to our platform and drive referrals.
The more buyers come to our platform, the more opportunities we can create for talent on our marketplace, which in turn drives more talent
and better talent to our marketplace, and enables our buyers to have access to a broader and higher quality talent pool. This strong flywheel
of our two-sided marketplace establishes a key competitive moat for our business.
Our brand awareness and the virality of our solution has enabled us to acquire the majority
of our new buyers through organic channels. That is complemented by highly effective performance marketing and brand investments across
a variety of channels. We aim to acquire new buyers through the most efficient channels with the highest return on investment. Once they
join, our goal is to demonstrate the value of our platform to our users in order to continuously increase each user’s lifetime value.
We actively work to expand our wallet share by encouraging cross category purchasing, suggesting services appropriate for the respective
business lifecycle and constantly improving how we match our buyer’s needs with our seller’s offerings.
Intellectual property
We design, test and update our website and apps regularly, and we have developed our
proprietary solutions in-house. We have developed our infrastructure to be highly agile and scalable, allowing us to efficiently expand
our platform and enter new market segments, without compromising quality. Our continued success depends upon our ability to protect our
core technology and intellectual property. We rely on a combination of confidentiality clauses, contractual commitments, trade secret
protections, copyrights, trademarks and other legal rights to protect our intellectual property and know-how. We enter into confidentiality
and proprietary rights agreements with our employees, consultants and business partners, and we control access to and distribution of
our proprietary information.
The Fiverr brand is central to our business strategy, and we believe that maintaining,
protecting and enhancing the Fiverr brand is important to expanding our business. We hold numerous registered trademarks in the United
States and in foreign jurisdictions, including the European Union, the United Kingdom, Australia, Brazil, Canada and Israel, that we consider
material to the marketing of our products, including the trademarks Fiverr and Gig.
Our in-house know-how is an important element of our intellectual property. The development
and management of our platform requires sophisticated coordination among many specialized employees. We believe that duplication of this
coordination by competitors or individuals seeking to copy our platform offerings would be difficult. The risk of a competitor effectively
replicating the functionality of our platform is further mitigated by the fact that our service offerings are cloud-based such that most
of the core technology operating on our systems is never exposed to a user or to our competitors. To protect our technology, we implement
multiple layers of security. Access to our platform, other than to obtain basic information, requires system usernames and passwords.
We also add additional layers of security such as IP address filtering.
Despite our efforts to protect our proprietary rights, unauthorized parties may attempt
to copy or obtain and use our technology to develop products and services with the same functionality as our platform. Policing unauthorized
use of our technology is difficult. Our competitors could also independently develop technologies like ours, and our intellectual property
rights may not be broad enough for us to prevent competitors from selling products and services incorporating those technologies.
Competition
The market for freelancers and the buyers who engage them is highly competitive,
rapidly evolving, fragmented and subject to changing technology, shifting needs and frequent introductions of new products and services.
We compete with a number of online and offline platforms and services to attract and retain users although we believe that none of our
competitors operate an e-commerce business model at a similar scale as our platform. Our main competitors fall into the following categories:
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traditional contingent workforce and staffing service providers and other outsourcing providers; |
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online freelancer platforms that serve a diverse range of skill categories; |
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other online and offline providers of products and services that allow freelancers to find work or to advertise their services, including
personal and professional social networks, employment marketplaces, recruiting websites, job boards, classified ads and other traditional
means of finding work; |
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software and business services companies focused on talent acquisition, management, invoicing, or staffing management products and
services; |
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businesses that provide specialized, professional services, including consulting, accounting, marketing and information technology
services; and |
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software companies focused on providing technological solutions driven by artificial intelligence. |
Seasonality
Our business is subject to seasonality in two aspects. First, the activities on our
marketplace fluctuates with the holiday schedules across the world. We typically see businesses and freelancers engage with each other
more during work days and work hours, and less active during holiday season. Second, we typically invest more marketing dollars in the
first quarter compared to the rest of the year, in order to capture more buyers and their needs at the beginning of the year. This results
in higher sales and marketing expenses as a percentage of revenue in the first quarter, which moderates for the rest of the year.
Environmental, Social and Governance (ESG) Practices
Fiverr was built with a defined purpose from day one to change how the world works together.
We believe that our success can only be built alongside the success of our stakeholders, including our community, employees and shareholders.
We are committed to build a long-term sustainable business that aligns our mission and business strategy with positive impacts to people,
communities and our planet.
Fiverr’s ESG approach and plan falls under the purview of our board. Oversight
of the Company’s risks, strategies, policies, programs and practices related to ESG matters is conducted by our nominating, environmental,
social and governance committee, and our EVP and General Counsel and EVP of Strategic Finance lead the day-to-day management of ESG matters.
During 2023, we continued with our four core pillars that outline some of the specific
ways we are making positive change in the world and the key issues that we believe are important to our business and stakeholders.
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Creating fair economic and social opportunities: fostering a level playing field and providing economic and business opportunities
for talent across the world; |
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Marketplace integrity and ethics: holding high standards for quality and integrity in our marketplace; |
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Empowering our people: building a diverse and inclusive workforce and company culture; and |
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Climate change: reducing the carbon footprint by enabling remote work and driving responsible resource use. |
Our 2022 ESG report details the progress we have achieved and our initiatives under
each of the pillars above. Going forward we intend to continue enhancing our ESG program and developing ESG-related Key Performance Indicators
(KPIs) and metrics for our reporting and to track our progress.
For more information on our ESG-related activities, please visit our website at investors.fiverr.com/esg.
Neither the ESG Report nor the contents of our website are incorporated into this Annual Report. We expect to continue to evolve our ESG
strategy in the future as our ESG program matures.
Government legislation and regulation
Actions of our users
In many jurisdictions, including the United States and countries in Europe, laws relating to the liability
of providers of online services for activities of their users and other third parties are currently being tested by a number of claims,
including actions based on defamation, breach of data protection and privacy rights and other torts, unfair competition, copyright and
trademark infringement and other theories based on the nature and content of the materials searched, the ads posted, or the content uploaded
by users. Any court ruling or other governmental action that imposes liability on providers of online services for the activities of their
users and other third parties could harm our business. In addition, rising concern about the use of the Internet for illegal conduct,
such as the unauthorized dissemination of national security information, money laundering or supporting terrorist activities may in the
future produce legislation or other governmental action that could require changes to our products or services, restrict or impose additional
costs upon the conduct of our business or cause users to abandon material aspects of our service.
Data protection and cybersecurity
We hold certain personal data of our users, including their name, username, email address,
IP address, device identifiers, address, telephone number, photo, transactional data, consumption habits (such as purchase history), taxpayer
information and forms, profession and education, location, authentication information (including copy of identification documents), social
media account log in details and additional information regarding the use of Fiverr’s marketplace (such as published portfolio,
Gig information, purchases, ratings and additional information the user decides to upload and share with us or other users of our marketplace),
and may hold certain personal data of the visitors to our users’ websites. In addition, we hold certain personal data of our employees,
job applicants and contractors. We operate in accordance with the terms of our privacy policies, which describe our practices concerning
the collection, use, transmission and disclosure of personal data. As a “database owner” pursuant to the Israeli Privacy Law,
we are subject to certain obligations and restrictions, such as the requirement to properly notify the data subjects regarding the nature
of the collection and use of their personal data prior to their collection, the requirement to obtain valid informed consents from the
data subjects prior to using their personal data, conditions with respect to transfer of personal data outside Israeli borders, conditions
and restrictions regarding the use of any personal data for direct mailing, obligations to meet certain data subject rights (such as access,
rectification and deletion rights), registering databases containing personal data with Israeli Privacy Protection Authority, as well
as data security obligations. In this respect, the Israeli Privacy Protection Regulations (Data Security) 2017, or the Data Security Regulations,
imposes obligations with respect to the manner personal data is processed, maintained, transferred, disclosed, accessed and secured. The
Israeli Privacy Protection Authority may initiate administrative inspection proceedings, from time to time, without any suspicion of any
particular breach of the Israeli Privacy Law, as it has done in the past with respect to dozens of Israeli companies in various business
sectors. In addition, to the extent that the Israeli Privacy Protection Authority initiates any administrative supervision procedure that
reveals irregularities with respect to our compliance with the Israeli Privacy Law, we may need to take certain remedial actions to rectify
such irregularities, which may increase our costs. In addition we may be exposed to administrative fines, civil claims (including class
actions) and in certain cases criminal liability.
Numerous U.S. and foreign laws and regulations govern how we collect, use, disclose
and otherwise process personal information, and certain of these laws and regulations have extraterritorial effect. Where the local data
protection and privacy laws of a jurisdiction apply, we may be required to register our operations in that jurisdiction or make changes
to our business so that personal information is only collected and processed in accordance with applicable local law. We may require additional
legal review and resources to ensure compliance with any applicable privacy or data protections laws and regulations. In addition, in
many jurisdictions there is new legislation that may affect our business and require additional legal review. Compliance with these laws
is constantly evolving, resource intensive and time consuming, and companies that do not comply with these laws may face significant liabilities.
United States
A number of new U.S. state data privacy laws as well as legislative proposals pending
before the U.S. Congress and various state legislative bodies concerning data protection could affect us. For example, the California
Consumer Privacy Act, or the CCPA, as amended by the California Privacy Rights Act, or the CPRA, provides new data privacy rights for
consumers and new operational requirements for companies. In addition, over a dozen other states have passed or are considering similar
legislation, which has created and will continue to create additional compliance obligations and privacy rights. If similar laws continue
to be passed in other states or at the federal level, such laws may have potentially conflicting requirements that would make compliance
challenging and costly.
Europe
We are subject to the GDPR. We are a “Controller” with respect to the personal
data of our users that we collect and are therefore subject to a number of key legal obligations under the GDPR. These include the necessity
to have lawful basis for collecting, using, and processing personal data, requirements in light of the transparency principle
to tell our users how we may use their personal data, increased controls on profiling users, increased rights for users to access, control
and delete their personal data and mandatory data breach notification requirements. Case law and regulatory guidance has supplemented
these requirements in numerous areas, particularly around international data transfers, imposing additional compliance costs and enforcement
risk. In addition, there are significantly increased administrative fines of the greater of €20 million / £17.5 million and
4% of global turnover (as well as the right to compensation for financial or non-financial damages claimed by any individuals under Article
82 of the GDPR). Since we are under the supervision of relevant data protection authorities in both the EEA and the UK, we may be fined
under both the EU GDPR and UK GDPR for the same breach. Compliance with these laws is constantly evolving, resource intensive and time
consuming, and companies that do not comply with these laws may face significant liabilities.
In the EU and UK, under national laws derived from the European ePrivacy Directive (Directive
2002/58/EC as amended by Directive 2009/136/EC), companies must, among other things, obtain consent to store information or access information
already stored, on a user’s terminal equipment (e.g., computer or mobile device). These requirements predominantly regulate the
use by companies of cookies and comparable technologies. Prior to providing such consent, users must receive clear and comprehensive information,
both in accordance with the more stringent requirements under the GDPR. Certain exemptions to these requirements on which we rely are
available for technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic
communications network or as strictly necessary to provide a service explicitly requested by the user.
In recent years, U.S. and European lawmakers and regulators have expressed concern over
the use of third-party cookies and similar technologies for online behavioral advertising, and laws in this area are also under reform.
In the European Union and United Kingdom, informed consent is required for the placement of certain cookies on a user’s device and
for direct electronic marketing, and the GDPR also imposes additional conditions in order to satisfy such consent, such as a prohibition
on pre-checked consents and on bundled consents thereby requiring users to affirmatively consent for a given purpose through separate
tick boxes. Compliance with these laws is constantly evolving, resource intensive and time consuming, and companies that do not comply
with these laws may face significant liabilities.
On November 1, 2022, the Digital Markets Act, or the DMA, entered into force and on
November 16, 2022, the Digital Services Act, or the DSA, followed. For the DSA, most provisions became applicable on February 17, 2024.
The DSA and the DMA focus on creating a safer digital space, protecting fundamental rights of all users of digital services, and establishing
a level playing field for businesses and consumers with regards to online platforms. The majority of the substantive provisions of the
DSA govern, among other things, our potential liability for illegal services or content on our platform, obligations around traceability
of business users, and require enhanced transparency measures, including in relation to any recommendation systems (including the main
parameters used by such systems and any available options for recipients to modify or influence them). As further guidance on the DSA
is issued, it may require us to further modify our practices and policies and we could incur substantial costs as a result. In addition,
failure to comply with the DSA can result in fines of up to 6% of total annual worldwide turnover and recipients of services have the
right to seek compensation from providers in respect of damage or loss suffered due to infringement by the provider to comply with the
DSA. Similarly, in the United Kingdom, the Online Safety Act 2023 establishes an extensive regulatory framework for user-to-user services
and imposes obligations to protect users from illegal content which, if applicable, may increase compliance costs and may otherwise adversely
affect our business, operations and financial condition and failure to comply with the UK regime can result in fines of up to 10% of total
annual worldwide turnover or £18 million (whichever is greater).
On December 16, 2020, the European Union published a new cybersecurity strategy which
aims at adapting online and offline security requirements in response to growing interconnectedness and digitalization. In December 2022,
the Directive (EU) 2022/2555 of the European Parliament and of the Council of December 14, 2022 on measures for a high common level of
cybersecurity across the Union, amending Regulation (EU) No 910/2014 and Directive (EU) 2018/1972, and repealing Directive (EU) 2016/1148
(NIS 2 Directive) was published in the official journal of the European Union. As EU Member States still need to adopt the NIS 2 Directive
into national law by October 17, 2024, it is difficult to assess the impact on our business or operations, but it may require us to modify
our cybersecurity practices and policies and we could incur substantial costs as a result.
C. |
Organizational Structure |
The legal name of our company is Fiverr International Ltd. and we are organized under
the laws of the State of Israel. We have seven wholly-owned subsidiaries: Fiverr Inc., ClearVoice, Inc., Working Not Working, Inc., and
CreativeLive Inc. each of which incorporated under the laws of the State of Delaware, Sharon Lee Thony Consulting, LLC, incorporated under
the laws of the State of New York, Fiverr Germany GmbH, incorporated under the laws of the Federal Republic of Germany and Fiverr Limited,
incorporated under the laws of the Republic of Cyprus.
D. |
Property, Plant and Equipment |
Our principal facilities are located in Tel Aviv, Israel and consist of approximately
4,500 square meters (approximately 48,438 square feet) of leased office space. These facilities currently accommodate our principal executive
offices, research and development, marketing, design, business development, finance, information technology, user support and other administrative
activities. The lease for these facilities expires in December 2026.
We also lease offices in New York City and Orlando in the United States. We believe
that our facilities are adequate to meet our needs for the immediate future, and that, should it be needed, suitable additional space
will be available to accommodate any expansion of our operations.
Item 4A. Unresolved Staff Comments
None.
Item 5. Operating and Financial Review and Prospects
You should read the following discussion together with the consolidated
financial statements and related notes included elsewhere in this Annual Report. The statements in this discussion regarding industry
outlook, our expectations regarding our future performance, liquidity and capital resources and other non-historical statements in this
discussion are forward-looking statements. These forward-looking statements are subject to numerous risks and uncertainties, including,
but not limited to, the risks and uncertainties described in “Risk factors” and “Special note regarding forward-looking
statements.” Our actual results may differ materially from those contained in or implied by any forward-looking statements.
Overview
Our mission is to change how the world works together. We started with the simple idea
that people should be able to buy and sell digital services in the same fashion as physical goods on an e-commerce platform. On that basis,
we set out to design a digital services marketplace that is built with a comprehensive SKU-like services catalog and an efficient search,
find and order process that mirrors a typical e-commerce transaction. We call this the Service-as-a-Product, or the SaaP model. Our approach
fundamentally transforms the traditional freelancer staffing model into a customer centric, product led marketplace model with scale and
efficiency.
We believe our model reduces friction and uncertainties for both buyers and sellers.
At the foundation of our platform lies an expansive catalog with over 700 categories of productized service listings, which we coined
as Gigs. Each Gig has a clearly defined scope, duration and price, along with buyer generated reviews. Using either our search or navigation
tools, buyers can easily compare and find talent and their service listings, and in turn purchase and fulfill their digital service needs,
ranging from simple services such as logo design and blog post writing, to complex services such as video creation, website development
and social media marketing. In the year ended December 31, 2023, we had 4.1 million active buyers on our platform.
We were founded in 2010 by entrepreneurs who have extensive experience working with
freelancers and who have witnessed firsthand how challenging the process can be. Our platform has simplified and streamlined this process
for both buyers and sellers. As a result, we have experienced significant growth and reached a meaningful scale. Our GMV for the years
ended December 31, 2023, 2022 and 2021 was $1,134.7 million, $1,118.3 million, and $1,018.7 million, respectively.
Our business model
We operate a marketplace model where we derive the majority of our revenue from transaction
fees and service fees that are based on the total value of transactions ordered through our platform. Additionally, we drive certain revenues
from value-added services provided to our buyer and seller community. Our revenue growth has been driven by a combination of active buyers,
spend per buyer and take rate growth. For the years ended December 31, 2023, 2022 and 2021, our revenue was $361.4 million, $337.4 million,
and $297.7 million, respectively, most of which was driven by repeat buyers whose collective spend on our platform continues to increase.
These favorable dynamics provide us with revenue visibility and predictability. As repeat buyers keep using our platform, placing additional
orders and ordering higher value and cross category services, we benefit from growing buyer lifetime value.
Our take rate, or revenue as a percentage of GMV, was 31.8%, 30.2%, and 29.2% for the
years ended December 31, 2023, 2022 and 2021, respectively. We believe we are able to command our take rate because of the value we provide
to our buyers and sellers in an otherwise fragmented, unstandardized and high-friction industry. Our take rate is sustainable and has
grown moderately over time as we provide more value to buyers and sellers through products and offerings such as Promoted Gigs, Seller
Plus, and other value-added services.
Our revenue is diversified and generated from a broad mix of digital services. Our platform
includes over 700 categories across ten verticals, including Graphics & Design, Digital Marketing, Writing & Translation, Video
& Animation, Music & Audio, Programming & Tech, Business, Data, Lifestyle, and Photography. For the years ended December 31,
2023, 2022 and 2021, no single category accounted for more than 15% of our core platform revenue. Category expansion continues to be a
key strategy for our business.
Geographically, the substantial majority of our revenue is generated from buyers in
English speaking countries. As we expand our platform to include additional languages, we expect to deepen our penetration into Western
Europe, Asia Pacific and Latin America, and the geographic mix of our revenue could therefore change over time.
Generally, we do not hire freelancers directly or provide digital services to our buyers
as a principal. Our business model can rapidly scale, and as it grows we benefit from a growing network effect. More buyers attract more
sellers onto our platform, which, in turn, leads to more selection and better value for money, driving more engagement and spend by our
buyers. Our revenue is well diversified across our buyers, with no buyer contributing more than 1% of core platform revenue in the years
ended December 31, 2023, 2022 or 2021.
We drive a majority of our buyer acquisition through organic channels, supplemented
by efficient performance marketing investments. Our organic buyer growth results from the embedded network effect of our marketplace model
and our continued growth in our brand awareness. We continue to diversify and strengthen our performance marketing capabilities and invest
in data science technologies to acquire more buyers as well as buyers with higher lifetime value. Since inception, we have not made significant
investments in marketing for seller acquisition.
Large and strong buyer base
Our active buyer base has grown significantly over time. As of December 31, 2023, the
number of active buyers on our platform has reached 4.1 million. The key drivers of our active buyer base growth are continued buyer engagement
and our buyer acquisition strategy. We are focused on increasing this strong base of active buyers, which we continue to monetize.
We experience significant repeat business because buyers return to our platform as we
offer a variety of freelance digital services that address different businesses’ needs. For example, a buyer can purchase design
content for a brochure and later return to our platform for market research, an entirely different service category. At the same time,
this buyer may recommend our platform to a colleague in another department who may use our platform for video editing services.
Repeat buyers generally increase spend on our platform over time. For the year ended
December 31, 2023, repeat buyers contributed 66% of our revenue on our core platform, up from 63% in the year ended December 31, 2022.
We believe the repeat purchase activity from existing buyers reflects the underlying strength of our business and provides us with revenue
visibility and predictability.
Consistent cohort behavior
Our business has historically benefited from strong cohort revenue consistency. To track
our growth and the underlying dynamics of our business, we closely monitor and analyze the behavior of our annual buyer cohorts. We define
an annual buyer cohort based on the year when the buyer’s first purchase on our platform was made. Historically, we have observed
consistency across our annual buyer cohorts. As shown in the figure below, the biggest fluctuation in spend of each cohort happens in
the first two years and then starts to stabilize and contribute to a consistent stream of revenue for future years. The consistent behavior
of our cohorts is driven first by repeat spending by our buyers as well as by the overall size of our buyer base, which normalizes the
fluctuation of individual buyer behavior. We experienced elevated spending levels across our cohorts in 2020 and 2021, as COVID-19 led
to more usage of remote and freelancer workforce. The cohort behavior has since been largely normalized.
Core platform revenue composition by annual cohort 2010-2023
Buyer acquisition strategy
We continue to attract buyers through a variety of channels. The majority of our new
buyers in both 2023 and 2022 came from organic and direct sources, meaning buyers who reach our platform via non-paid search results,
referrals by existing users, word-of-mouth, direct visits to our website by typing our URL into their browser, or our mobile app. We supplement
these organic and direct sources of growth by investing in performance marketing programs. We view our ability to efficiently acquire
buyers at scale as a differentiated competitive advantage and continuously seek to diversify our user acquisition investments through
a variety of channels in a disciplined manner.
We measure the efficiency of our buyer acquisition strategy by Time to Return On Investment,
or tROI, which represents the number of months required for us to recover performance marketing investments during a particular period
of time from the revenue generated by the new buyers acquired during that period1.
We aim to achieve quarterly tROI of one year or less. Historically, over the past eight quarters ending December 31, 2023, we have been
able to consistently achieve tROI of less than six months.
The second measure for our paid marketing efficiency is the cumulative revenue to performance
marketing investment ratio. As depicted in the chart below, our return on performance marketing investments continues to improve as the
cohort ages and buyers continue to spend on our platform. For example, as of December 31, 2023, revenue from the Q4’23 cohort had
already amounted to 0.9x of our performance marketing investments during that quarter and the cumulative revenue from the Q4’20
cohort has reached 3.6x of our performance marketing investments during that quarter. We aim to continue acquiring buyers through highly
efficient digital marketing channels as we continue to increase the scale of our performance marketing investments and target buyers with
higher lifetime value.
Cumulative revenue to performance marketing investment ratios by
cohort
__________________
1 Performance marketing
investments in new buyer acquisition is determined by aggregating online advertising spend across various channels, including search engine
optimization, search engine marketing, video and social media used for buyer acquisition. Our performance marketing investments exclude
certain fixed costs, such as brand advertising and fixed labor costs. Our performance marketing investment differs from sales and marketing
expenses presented in accordance with GAAP and should not be considered as an alternative to sales and marketing expenses. Our performance
marketing investment has limitations as an analytical tool, including that it does not reflect certain expenditures necessary to the operation
of our business, and should not be considered in isolation. Certain fixed costs are excluded from performance marketing investments and
related tROI calculations because performance marketing investments represent our direct variable costs related to buyer acquisition and
its corresponding revenue generation. tROI measures the efficiency of such variable marketing investments and is an indicator actively
used by management to make day-to-day operational decisions.
Growth in spend per buyer
We view the acquisition of a new buyer as a starting point for building a long-term
relationship between the buyer and our marketplace. Once a buyer joins our platform, we aim to expand the relationship and increase engagement
and spending activities from that buyer over time. Our focus on increasing the lifetime value of our buyers on our marketplace is reflected
in three areas. First, we continue to build out our platform to include more categories, more complex Gigs, and higher quality sellers
in order to provide a comprehensive solution for our buyers’ digital service needs. Second, our proprietary machine learning technology
and expansive data sets allow us to personalize experiences for both buyers and sellers. For example, it enables us to anticipate buyers’
future needs based on their buying behavior and provide category and service recommendations. Third, we continue to go upmarket in our
marketing strategies to acquire higher lifetime value buyers at the top of the funnel.
We measure our buyer engagement using spend per buyer. Our spend per buyer as of December
31, 2023, was $278, up 6% from $262 as of December 31, 2022. For the year ended December 31, 2023, buyers who spent over $500 accounted
for 64% of our core platform revenue, up from 63% for the year ended December 31, 2022.
These spend per buyer growth trends demonstrate our success in moving upmarket by offering
a broader set of digital services, increasing engagement and lifetime value of our buyers, and growing the number of higher value Gigs
and higher quality sellers on our platform through targeted marketing efforts and a number of product initiatives such as Fiverr Pro,
Fiverr’s Choice, Subscriptions and Milestones.
Key financial and operating metrics
We monitor the following key financial and operating metrics to evaluate the growth
of our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.
|
• |
“Active buyers” means buyers who have ordered a Gig or other services on Fiverr
within the last 12-month period, irrespective of cancellations. An increase or decrease in the number of active buyers is a key indicator
of our ability to attract and engage buyers. |
|
• |
“Spend per buyer” is calculated by dividing our GMV within the last 12-month
period by the number of active buyers as of such date. Spend per buyer is a key indicator of our buyers’ purchasing patterns and
is impacted by an increase in our number of active buyers, buyers purchasing from more than one category, an increase in average price
per purchase and our ability to acquire buyers with a higher lifetime value. |
The following table sets forth our key performance indicators as of December 31,
2023 and 2022:
|
|
As of December 31, |
|
|
|
2023 |
|
|
|
|
Active buyers (in thousands) |
|
|
4,077 |
|
|
|
4,275 |
|
Spend per buyer |
|
$ |
278 |
|
|
$ |
262 |
|
Components of our results of operations
Revenue. Our revenue is primarily comprised
of transaction fees and service fees. We earn transaction fees for enabling orders and providing other services and service fees to cover
administrative fees.
Geographic Breakdown of Revenues. The following
table sets forth the geographic breakdown of revenues for the periods indicated:
|
|
2023 |
|
|
2022 |
|
|
2021 |
|
|
|
(in thousands) |
|
U.S. |
|
$ |
178,450 |
|
|
$ |
172,704 |
|
|
$ |
154,360 |
|
Europe |
|
|
95,593 |
|
|
|
84,484 |
|
|
|
77,019 |
|
Asia Pacific |
|
|
54,400 |
|
|
|
48,585 |
|
|
|
38,437 |
|
Rest of the world |
|
|
29,664 |
|
|
|
28,153 |
|
|
|
24,991 |
|
Israel |
|
|
3,268 |
|
|
|
3,440 |
|
|
|
2,855 |
|
Total |
|
$ |
361,375 |
|
|
$ |
337,366 |
|
|
$ |
297,662 |
|
Cost of revenue. Cost of revenue primarily consists
of expenses related to payment processing companies’ fees, server hosting fees, costs of customer support personnel, amortization
of capitalized internal-use software and developed technology and courses. We expect cost of revenue to increase in absolute dollars in
future periods due to higher payment processing companies’ fees, server hosting fees and employee-related costs that are required
to support additional transaction volume on our platform. The level and timing of all of these items could fluctuate and affect our cost
of revenue in the future.
Gross profit and gross margin. Our gross profit
and gross margin may fluctuate from period to period. Such fluctuations may be influenced by our revenue, processing fees, timing and
amount of investments to expand hosting capacity, our continued investments in our customer support teams and the amortization associated
with capitalized internal-use software and developed technology.
Research and development. Research and development
expenses are primarily comprised of costs of our research and development personnel, related overhead costs, including share-based compensation,
development related activities expenses including new initiatives and other. Research and development costs are expensed as incurred,
except to the extent that such costs are associated with internal-use software that qualifies for capitalization. We believe continued
investments in research and development are important to attain our strategic objectives and we expect these costs to grow over time as
we grow our business.
Sales and marketing. Sales and marketing expenses
are primarily comprised of costs of our marketing personnel, the related overhead costs, including share-based compensation for employees
engaged in sales, marketing, advertising and promotional activities. A significant component is performance marketing investments such
as user acquisition costs, branding costs, marketing campaigns and other media advertisements, and amortization of customer relationships,
creative relationships and trade name and other advertising costs. Sales and marketing expenses are expensed as incurred. We intend to
continue to invest in our sales and marketing capabilities in the future to drive revenue growth and to continue to increase our brand
awareness. Sales and marketing expenses in absolute dollars and as a percentage of total revenue may fluctuate from period-to-period based
on total revenue levels and the timing of our investments in our sales and marketing functions as these investments may vary in scope
and scale over future periods.
General and administrative. General and administrative
expenses primarily include overhead related costs, including share-based compensation of the Company’s executive, finance, legal,
human resources and other administrative personnel. General and administrative expenses also include legal, accounting and other professional
service fees, other corporate expenses, as well as chargeback expenses and costs associated with fraud risk reduction and others. General
and administrative expenses are expensed as incurred. We expect that our general and administrative expenses will grow over time as we
grow our business, as well as to cover the additional cost and expenses associated with maintaining a publicly listed company.
Impairment of intangible assets.
Impairment of intangible assets and internal use software capitalization as a result of adverse change in macroeconomic conditions.
Financial income, net. Financial income, net
primarily include interest earned on cash and cash equivalents, deposits and marketable securities. In addition, amortization of discount
and issuance costs of our Convertible Notes, exchange rate gains (losses) due to foreign exchange fluctuations and other financial expenses
in connection with bank charges and long-term loan.
Income taxes. Income taxes primarily include
reserves for uncertain tax positions. As of December 31, 2023, we utilized our carryforwards net operating loss for Israeli tax purposes
amounted to approximately $85.4 million. After we utilize our net operating loss carryforwards, we are eligible for certain tax benefits
in Israel under the Law for the Encouragement of Capital Investments, 1959, or the Investment Law. For more information regarding the
tax benefits available to us, see Item 10.E. “Taxation.”
As of December 31, 2023, we had net operating loss carryforwards for U.S. tax purposes in the amount of approximately $34.5 million, which
are expected to be subject to certain limitations under Internal Revenue Code, or IRC, Section 382 following changes in control that occurred
upon acquisition of both ClearVoice, Working Not Working and CreativeLive.
For a discussion of our results of operations for the year ended
December 31, 2021, including a year-to-year comparison between 2022 and 2021, and a discussion of our liquidity and capital resources
for the year ended December 31, 2021, refer to Item 5. “Operating and Financial Review and Prospects”
in our Annual Report on Form 20-F for the year ended December 31, 2022.
The following tables set forth our results of operations in U.S.
dollars and as a percentage of revenue for the periods indicated:
|
|
Year ended December 31, |
|
|
|
2023 |
|
|
|
|
|
|
|
|
Revenue |
|
$ |
361,375 |
|
|
$ |
337,366 |
|
Cost of revenue |
|
|
61,846 |
|
|
|
65,948 |
|
Gross profit |
|
|
299,529 |
|
|
|
271,418 |
|
Operating expenses: |
|
|
|
|
|
|
|
|
Research and development |
|
|
90,720 |
|
|
|
92,563 |
|
Sales and marketing |
|
|
161,208 |
|
|
|
174,599 |
|
General and administrative |
|
|
62,710 |
|
|
|
51,161 |
|
Impairment of intangible assets |
|
|
- |
|
|
|
27,629 |
|
Total operating expenses |
|
|
314,638 |
|
|
|
345,952 |
|
Operating loss |
|
|
(15,109 |
) |
|
|
(74,534 |
) |
Financial income, net |
|
|
20,163 |
|
|
|
3,624 |
|
Income (loss) before income taxes |
|
|
5,054 |
|
|
|
(70,910 |
) |
Income taxes |
|
|
(1,373 |
) |
|
|
(577 |
) |
Net Income (loss) |
|
$ |
3,681 |
|
|
$ |
(71,487 |
) |
|
|
Year ended December 31, |
|
|
|
|
|
|
|
|
|
|
|
|
Revenue |
|
|
100.0 |
% |
|
|
100.0 |
% |
Cost of revenue |
|
|
17.1 |
|
|
|
19.5 |
|
Gross profit |
|
|
82.9 |
|
|
|
80.5 |
|
Operating expenses: |
|
|
|
|
|
|
|
|
Research and development |
|
|
25.1 |
|
|
|
27.4 |
|
Sales and marketing |
|
|
44.6 |
|
|
|
51.8 |
|
General and administrative |
|
|
17.4 |
|
|
|
15.2 |
|
Impairment of intangible assets |
|
|
- |
|
|
|
8.2 |
|
Total operating expenses |
|
|
87.1 |
|
|
|
102.5 |
|
Operating loss |
|
|
(4.2 |
) |
|
|
(22.1 |
) |
Financial income, net |
|
|
5.6 |
|
|
|
1.1 |
|
Income (Loss) before income taxes |
|
|
1.4 |
|
|
|
(21.0 |
) |
Income taxes |
|
|
(0.4 |
) |
|
|
(0.2 |
) |
Net income (loss) |
|
|
1.0 |
% |
|
|
(21.2 |
)% |
Year ended December 31, 2023 compared to year ended December 31,
2022
Revenue
Revenue increased by $24.0 million, or 7.1%, to $361.4 million
for the year ended December 31, 2023 from $337.4 million for the year ended December 31, 2022. The increase was mainly due to a 6% increase
in spend per buyer and an increase of 160 basis point in our take rate. We continue to grow our core platform and continued expansion
of freelancer tools such as Promoted Gigs and Seller Plus, as well as the additional revenue e-learning courses, content marketing subscriptions,
creative talent platform and freelancer management platform. For the years ended December 31, 2023 and 2022, we derived approximately
74.8% and 74.4% of our revenue from transaction fees, respectively, and approximately 25.2% and 25.6% of our revenue from service fees,
respectively.
Cost of revenue
Cost of revenue decreased by $4.1 million, or 6.2%, to $61.8 million
for the year ended December 31, 2023 from $65.9 million for the year ended December 31, 2022. This was primarily due to a decrease of
$2.8 million in amortization of capitalized internal-use software and developed technology and a decrease of $1.7 million due to saving
of talent and contractors services. The decrease was partially offset by an increase of $0.2 million in hosting costs and an increase
of $0.2 million in employee-related costs and subcontractors costs.
Research and development
Research and development costs decreased by $1.8 million, or 2.0%,
to $90.7 million for the year ended December 31, 2023 from $92.6 million for the year ended December 31, 2022. This was primarily driven
by a decrease of $1.0 million in employee-related and subcontractors costs, a decrease of $0.7 million in facilities maintenance and related
operational costs and a decrease of $0.5 million in hedging activity. This was partially offset by an increase of $0.4 million in IT &
hosting services.
Sales and marketing
Sales and marketing expenses decreased by $13.4 million, or 7.7%,
to $161.2 million for the year ended December 31, 2023 from $174.6 million for the year ended December 31, 2022. This decrease was primarily
driven by a lower investment of $6.4 million in marketing campaigns and brand activities, a decrease of $3.9 million in share-based compensation,
a decrease of $1.5 million in employee-related and subcontractors costs, a decrease of $1.3 million in intangible assets amortization
and a decrease of $0.3 million in hedging expenses.
General and administrative
General and administrative expenses increased by $11.5 million,
or 22.6%, to $62.7 million for the year ended December 31, 2023 from $51.2 million for the year ended December 31, 2022. This increase
was primarily due to $10.2 million prior year reversal of contingent consideration revaluation, an increase of $0.9 million in anti-fraud
technology tools, an increase of $0.9 million in seller protection expenses, user compensation and other related expenses, an increase
of $0.6 million in hedging activity and an increase of $0.3 million in share-based compensation. This was partially offset by a decrease
of $1.4 million in employee-related costs.
Impairment of intangible assets
No impairment was recorded for the year ended December 31, 2023
with respect to intangible assets. A $27.6 million impairment of intangible assets and internal use software capitalization for the year
ended December 31, 2022 resulted from an adverse change in macroeconomic conditions.
Financial income, net
Financial income, net, amounted to $20.2 million for the year ended
December 31, 2023 compared to financial income, net, amounted to $3.6 million for the year ended December 31, 2022. The change was mainly
driven by an increase of approximately $16.5 million in interest income earned from our cash and investment portfolio.
Income taxes
Income taxes increased by $0.8 million for the year ended December 31, 2023 mainly due
to uncertain tax provision and income taxes in the US.
B. |
Liquidity and Capital Resources |
Since our inception we have funded our operations through sale of equity securities
in private and public offerings, issuance of convertible notes, cash generated from operating activities and, to a lesser extent, through
exercised options.
As of December 31, 2023 and 2022 we had $745.7 million and $651.9 million, respectively,
of cash, cash equivalents, bank deposits and marketable securities. In addition, we had restricted cash and restricted deposits related
to the loan to finance leasehold improvements and our office space lease agreement of $1.3 million and $1.2 million as of December 31,
2023 and 2022, respectively. Our marketable securities amounted to $476.1 million and $431.1 million as of December 31, 2023 and 2022.
Marketable securities are comprised of treasury, corporate and municipal bonds.
Our primary requirements for liquidity and capital resources are to finance working
capital, capital expenditures and general corporate purposes. We assess our liquidity, in part, through an analysis of our working capital,
current assets less current liabilities, together with other sources of liquidity. We had working capital of $389.1 million as of December
31, 2023, compared to $428.1 million as of December 31, 2022. The change is mainly derived from investment in long term securities.
We believe that our cash generated from operating activities, along with existing cash,
cash equivalents, marketable securities and bank deposits will be sufficient to fund our working capital and capital expenditures for
at least the next 12 months. We also expect our sources of liquidity will be sufficient to fund our office lease long-term contractual
obligations and the capital needs for our Convertible Notes (as defined below) that will mature in 2025, and, depending on the price
of our ordinary shares, we may need to pay the principal amount in cash. Based on the Company’s current share price, we expect that
we will be required to pay in cash the $460 million in cash. However, this is subject, to a certain extent, to general economic, financial,
competitive, regulatory and other factors that are beyond our control. Our future financing requirements will depend on many factors including
our growth rate, the timing and extent of spending to support development of our platform and the expansion of marketing activities.
Our capital expenditures for fiscal years 2023, 2022 and 2021 amounted to $1.1 million,
$2.2 million and $2.6 million, respectively. Our capital expenditures consist primarily of computers and peripheral equipment, leasehold
improvement and internal-use software costs. As part of the lease of our Israeli headquarters, the lessor financed an amount of $4.0 million
out of the total cost of leasehold improvements in the office space. The remaining loan of $2.9 million was fully repaid on January 1,
2022. We may also seek to invest in or acquire complementary businesses or technologies.
We are a party to contractual obligations involving commitments to make payments to
third parties. These obligations impact our short-term and long-term liquidity and capital resource needs. Certain contractual obligations
are reflected on the consolidated balance sheet as of December 31, 2023, while others are considered future commitments. Our contractual
obligations primarily consist of purchase obligations, lease payments and convertible notes. For information regarding our other contractual
obligations, refer to Note 9, 10 and 12 within our audited consolidated financial statements included elsewhere in this Annual Report.
The following table presents the summary consolidated cash flow information for the periods presented.
|
|
Year ended December 31, |
|
|
|
2023 |
|
|
|
|
|
|
|
|
Net cash provided by operating activities |
|
$ |
83,186 |
|
|
$ |
30,112 |
|
Net cash provided by (used in) investing activities |
|
|
9,776 |
|
|
|
(14,624 |
) |
Net cash provided by (used in) financing activities |
|
|
2,852 |
|
|
|
(1,637 |
) |
Net cash provided by operating activities
Net cash provided by operating activities increased by $53.1 million
in 2023 compared to 2022, primarily resulting from an increase in our revenue cash collection and interest income earned from our cash
and investment portfolio. Our primary uses of cash from operating activities have been selling and marketing expenses, personnel and related
overhead costs and other costs related to the provision of our business. We expect cash inflows from operating activities to be affected
by revenue collection and interest rate. We expect cash outflows from operating activities to be affected by increases in marketing and
increases in personnel costs as we grow our business.
For the year ended December 31, 2023, operating activities provided
$83.2 million in cash compared to $30.1 million for the year ended December 31, 2022. The change was primarily resulted of a net income
of $75.2 million increase in 2023, $27.6 million decrease in prior year impairment of intangible assets, a decrease of $7.1 million in
amortization of premium and accretion of discount on marketable securities, $4.2 million decrease in depreciation and amortization and
$3.1 million decrease related to share-based compensation expenses. This decrease was partially offset by a $11.7 million from prior year
revaluation of contingent consideration and $8.2 million working capital changes derived mainly from an increase in other receivables,
deferred revenue, accrued expenses and other liabilities.
Net cash provided by (used in) investing activities
Net cash provided by investing activities was $9.8 million for the year ended December
31, 2023, an increase of $24.4 million from ($14.6) million cash used in for the year ended December 31, 2022. The increase primarily
resulted from $167.5 million of investments in marketable securities. This was partially offset by a decrease of 142.5 million due to
proceeds from maturities of marketable securities a decrease of $46.9 million in bank deposits and restricted deposits, a decrease of
$1.4 million in other receivables and non-current assets and a decrease of $1.1 million related to capitalization of internal-use software
and acquisition of intangible assets.
Net cash provided by (used in) financing activities
Net cash provided by financing activities was $2.9 million for the year ended December
31, 2023, an increase of $4.5 million from ($1.6) million cash used in for the year ended December 31, 2022. This increase primarily resulted
from a $2.3 million related to prior year repayment of long-term loan, a decrease of $2.1 million in tax withholding in connection with
exercises of employees’ share options and vested RSU’s and $1.1 million due to prior year payment of contingent consideration.
This was partially offset by a decrease of $1.0 million in proceeds from exercise of share options.
Description of Convertible Notes and Capped Call Transaction Financing
On October 13, 2020, we closed a private offering of $460.0 million principal amount
of 0% coupon rate Convertible Senior Notes due 2025, or the Convertible Notes. The Convertible Notes were issued pursuant to an indenture,
dated October 13, 2020, or the Indenture, between us and U.S. Bank National Association, as trustee.
The Convertible Notes are convertible based upon an initial conversion rate of 4.6823
of our ordinary shares, per $1,000 principal amount of Convertible Notes (equivalent to a conversion price of approximately $213.57 per
ordinary share). The conversion rate will be subject to adjustment upon the occurrence of certain specified events but will not be adjusted
for accrued and unpaid special interest (as defined in the Indenture), if any. In addition, in connection with a make-whole fundamental
change (as defined in the Indenture), or following our delivery of a notice of redemption, we will, in certain circumstances, increase
the conversion rate for a holder who elects to convert its notes in connection with such make-whole fundamental change or to convert its
Convertible Notes called for redemption in connection with such notice of redemption, as the case may be.
The Convertible Notes will not bear regular interest, and the principal amount of the
Convertible Notes will not accrete. The Convertible Notes will mature on November 1, 2025, unless earlier repurchased, redeemed or converted.
Prior to the close of business on the business day immediately preceding May 1, 2025, a holder may convert all or a portion of its Convertible
Notes only under the following circumstances: (1) during any calendar quarter (and only during such calendar quarter), if the last reported
sale price of our ordinary shares for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading
days ending on, and including, the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of
the conversion price on each applicable trading day; (2) during the five business day period after any 10 consecutive trading day period,
or the measurement period, in which the trading price per $1,000 principal amount of Convertible Notes for each trading day of the measurement
period was less than 98% of the product of the last reported sale price of the ordinary shares and the conversion rate on each such trading
day; (3) if we call such Convertible Notes for redemption, at any time prior to the close of business on the third scheduled trading day
immediately preceding the related redemption date; or (4) upon the occurrence of specified corporate events. On or after May 1, 2025 until
the close of business on the third scheduled trading day immediately preceding the maturity date, holders may convert their Convertible
Notes at any time, regardless of the foregoing circumstances. Upon conversion, the Company will pay or deliver, as the case may be, cash,
ordinary shares or a combination of cash and ordinary shares, at the Company’s election.
We may redeem, for cash, all or part of the Convertible Notes, at our option, if the
last reported sale price of our ordinary shares has been at least 130% of the conversion price then in effect for at least 20 trading
days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending
on, and including, the trading day immediately preceding the date on which we provide notice of the redemption at a redemption price equal
to 100% of the principal amount of the Convertible Notes to be redeemed, plus accrued and unpaid special interest, if any, to, but excluding,
the redemption date. Upon the occurrence of a fundamental change (as defined in the Indenture), holders may require us to repurchase for
cash all or any portion of their Convertible Notes at a fundamental change repurchase price equal to 100% of the principal amount of the
Convertible Notes to be repurchased, plus accrued and unpaid special interest, if any, to, but excluding, the fundamental change repurchase
date.
The indenture governing the Convertible Notes contains customary terms and covenants,
including that upon certain events of default occurring and continuing, either the trustee or the holders of not less than 25% in aggregate
principal amount of the Convertible Notes then outstanding may declare the entire principal amount of all the Convertible Notes plus accrued
special interest, if any, to be immediately due and payable.
The Convertible Notes are our senior unsecured obligations. The Convertible Notes rank
senior in right of payment to any of our future indebtedness that is expressly subordinated in right of payment to the Convertible Notes,
rank equal in right of payment to our unsecured indebtedness that is not so subordinated, are effectively junior in right of payment to
any of our secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally junior to all
existing and future indebtedness and other liabilities (including trade payables) of our subsidiaries.
In connection with the issuance of the Convertible Notes, we entered into privately
negotiated capped call transactions with certain financial institutions. See Item 3.D. “Risk Factors—Risks
related to our indebtedness and capital structure—The Capped Call Transaction may affect the value of our ordinary shares, and we
may be subject to counterparty risk with respect to the Capped Call Transactions.”
C. |
Research and Development, Patents and Licenses, Etc. |
Our research and development activities are primarily located in Israel, with additional
employees and contractors engaged in research and development activities for us in the US and Ukraine.
Research and development expenses are primarily comprised of costs of our research and
development personnel and other development-related expenses. Research and development personnel focus primarily on enhancing our technology,
improving our products, and developing new products and solutions. We invest in research and development in order to enhance and expand
our product and service offerings, tailor our marketing offering, and expand our registered user base. Our development strategy is focused
on identifying updates and enhanced features for our existing offerings, developing new offerings that are tailored to our registered
users’ needs and often arise out of their suggestions, and improving the performance of our platform.
In 2023, research and development costs accounted for approximately 25.1% of our total
revenue. Research and development costs are expensed as incurred, except to the extent that such costs are associated with internal-use
software that qualifies for capitalization. We believe continued investments in research and development are important to attain our strategic
objectives and we expect these costs to grow over time as we grow our business.
Adverse macroeconomic conditions, including recent inflation, slower growth, changes
to fiscal and monetary policy, higher interest rates, and currency fluctuations have impacted
companies in Israel and around the world, and as the future market conditions and possible recession remain highly uncertain, we cannot
predict severity of the possible recession and its effects on our customers and their spending habits. See also Item
3.D. “Risk Factors” – Adverse economic conditions can materially adversely affect the Company’s business,
results of operations and financial condition, due to impacts on consumer and business spending and demand for our services.”
E. |
Critical Accounting Estimates |
Application of critical accounting estimates
Our significant accounting estimates and their effect on our financial condition and
results of operations are more fully described in our audited consolidated financial statements included elsewhere in this Annual Report.
We have prepared our financial statements in conformity with GAAP, which requires management to make estimates and assumptions that affect
the amounts reported in our consolidated financial statements and accompanying notes. These estimates are prepared using our best judgment,
after considering past and current events and economic conditions. While management believes the factors evaluated provide a meaningful
basis for establishing and applying sound accounting policies, management cannot guarantee that the estimates will always be consistent
with actual results. In addition, certain information relied upon by us in preparing such estimates includes internally generated financial
and operating information, external market information, when available, and when necessary, information obtained from consultations with
third-parties. Actual results may differ from these estimates. See Item 3.D. “Risk Factors”
for a discussion of the possible risks that may affect these estimates.
We believe that the accounting estimates discussed below are critical to our financial
results and to the understanding of our past and future performance, as these policies relate to the more significant areas involving
management’s estimates and assumptions. We consider an accounting estimate to be critical if: (1) it requires us to make assumptions
because information was not available at the time or it included matters that were highly uncertain at the time we were making our estimate
and (2) changes in the estimate could have a material impact on our financial condition or results of operations. The critical accounting
estimates that we believe have the most significant impact on our consolidated financial statements are discussed below.
Revenue recognition
Our customers are the users on our platform. A contract with a customer exists only
when: the parties to the contract have approved it and are committed to perform their respective obligations, we can identify each party’s
rights regarding the distinct performance obligations, we can determine the transaction price for the performance obligations to be transferred,
the contract has commercial substance and it is probable that we will collect the consideration to which we will be entitled in exchange
for the performance obligation that will be transferred to the customer.
Revenues are recorded in the amount of consideration to which we expect to be entitled
in exchange for performance obligations upon transfer of control to the customer, excluding amounts collected on behalf of other third
parties and indirect taxes. Our revenue is primarily comprised of one distinct performance obligation which is to arrange services to
be provided on our marketplace platform by the sellers to the buyers. We earn transaction fees and service fees that are based on the
total value of transactions ordered through the platform once the customer obtains control of the service, which occurs at a point in
time upon completion of each order.
Revenue is mainly recognized on a net basis since we concluded that we act as an agent
on our platform, mainly since we do not take responsibility for the sellers’ services and therefore, we are not primarily responsible
for fulfilling the promise to provide the service and we do not have discretion in price establishment. Therefore, we do not obtain control
of the services before they are transferred to the customer.
We recognize the incremental costs of obtaining contracts as an expense since the amortization
period of the assets that we otherwise would have recognized is one year or less. Similarly, we do not disclose the value of unsatisfied
performance obligations since the original expected duration of the contracts is one year or less.
We recognize revenue from unused user accounts balances once the likelihood of the users
exercising their unused accounts balances becomes remote and we are not required to remit such unused account balance to a third party
in accordance with applicable unclaimed property laws. The amounts recognized for the years ended December 31, 2023 and 2022 were immaterial.
Revenue from subscriptions including our content marketing platform, on-line learning
platform, creative talent platform and back office platform are mainly recognized over time when the service is rendered to the customer.
Revenue from our freelancer management platform is recognized at a point time upon the management service is rendered.
Our contract liabilities mainly consist of deferred revenues from transaction and service
fees received in advance for services for which control has not been yet obtained by the customers.
Business combinations
The results of an acquired business in a business combination are included in our consolidated
financial statements from the date of acquisition according to the guidance of ASC Topic 805, “Business Combinations.” We
allocate the purchase price, which is the sum of the consideration provided and may consist of cash, equity or a combination of the two,
to the identifiable assets and liabilities of the acquired business at their fair values as of the acquisition date. The excess of the
purchase price over the amount allocated to the identifiable assets and liabilities, if any, is recorded as goodwill.
The estimated fair values and useful lives of identifiable intangible assets are based
on many factors, including estimates and assumptions of future operating performance and cash flows of the acquired business, the nature
of the business acquired and the specific characteristics of the identified intangible assets. The estimates and assumptions used to determine
the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological
developments, economic conditions and competition.
Contingent consideration incurred in a business combination is included as part of the
acquisition price and recorded at a probability weighted assessment of the fair value as of the acquisition date. The fair value of the
contingent consideration is re-measured at each reporting period, with any adjustments in fair value recognized in earnings under general
and administrative expenses.
Acquisition related costs incurred by us are not included as a component of consideration
transferred but are accounted for as an expense in the period in which the costs are incurred.
Goodwill and other Intangible Assets
Goodwill and other purchased intangible assets have been recorded in our financial statements
as a result of business combinations.
Goodwill represents the excess of the aggregate fair value of the consideration transferred
in a business combination over the fair value of the assets acquired, net of liabilities assumed. Under ASC Topic 350, “Intangible—Goodwill
and other,” goodwill is not amortized, but rather is subject to an impairment test. ASC 350 allows an entity to first assess qualitative
factors to determine whether it is necessary to perform the two-step quantitative goodwill impairment test. If the qualitative assessment
does not result in a more likely than not indication of impairment, no further impairment testing is required. If it does result in a
more likely than not indication of impairment, the two-step impairment test is performed. Alternatively, ASC 350 permits an entity to
bypass the qualitative assessment for any reporting unit and proceed directly to performing the first step of the goodwill impairment
test. We operate in one reporting segment, and this segment comprises our only reporting unit. We elected to perform an annual impairment
test of goodwill as of October 1st of each year, or more frequently if impairment indicators are present.
Due to the adverse change in macro-economic conditions mentioned in note 2k we performed
an additional goodwill impairment test as of June 30, 2022.
No Goodwill impairment was recorded for the year ended December 31, 2023.
Intangible assets that are considered to have definite useful life are amortized using
the straight-line basis over their estimated useful lives, which ranges from 2 to 10 years. Intangible assets that are considered to have
definite useful life are tested for impairment in accordance with ASC Topic 360, “Property, Plant and Equipment” whenever
events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Our evaluation of recoverability
is performed at the lowest level to which identifiable cash flows are largely independent of the cash flows of other assets and liabilities,
and represent an asset group. Recoverability of this asset group is measured by a comparison of the aggregate undiscounted projections
of future cash flows the asset group is expected to generate to the carrying amounts of the asset group. If such evaluation indicates
that the carrying amount of the asset group is not recoverable, an impairment is measured by the amount which the carrying amount of the
asset group exceeds their fair value.
During the second quarter of 2022 due to an adverse change in macroeconomic conditions
we recorded an impairment of intangible assets in the amount of $27.6 million mainly in connection with the asset group related to Stoke
acquisition, asset group related to CreativeLive acquisition and internal use software capitalization. In determining the estimated fair
value of the asset group, we utilized a discounted cash flow model. The key assumptions within the model related to forecasting of future
revenue, appropriate discount rate and appropriate terminal value based on the nature of the asset group.
No impairment of intangible assets was recorded for the year ended December 31, 2023.
Item 6. Directors, Senior Management and Employees
A. |
Directors and Senior Management |
Executive Officers and Directors
The following table presents information about our current executive officers and directors
as of February 15, 2024:
Name |
|
Position |
Executive Officers |
|
|
Micha Kaufman |
|
Co-Founder, Chief Executive Officer, Chairperson of the Board |
Ofer Katz |
|
President and Chief Financial Officer |
Hila Klein |
|
Chief Operating Officer |
Gali Arnon |
|
Chief Business Officer, Marketplace |
Matti Yahav |
|
Chief Marketing Officer |
Sharon Steiner |
|
Chief Human Resources Officer |
|
|
|
Directors |
|
|
Adam Fisher |
|
Director |
Yael Garten |
|
Director |
Ron Gutler |
|
Director |
Gili Iohan |
|
Director |
Jonathan Kolber |
|
Director |
Nir Zohar |
|
Director |
Executive Officers
Micha Kaufman, our Co-Founder, has served as
our Chief Executive Officer and as a member of our board of directors since our inception and currently also serves as Chairperson of
our board of directors. Prior to co-founding Fiverr, Mr. Kaufman founded and led several technology ventures. Mr. Kaufman has served as
a member of the Advisory Board of Cerca Partners LP, a venture capital firm, since November 2016. Mr. Kaufman holds an LL.B degree from
Haifa University in Israel.
Ofer Katz has served as our President since
February 2021, as our Chief Financial Officer since July 2017 and as our Chief Financial Officer under a consulting contract from February
2011 to June 2017. Prior to joining us, Mr. Katz founded Nextage Ltd., a financial services firm, in 2001 where he served as Chief Executive
Officer from 2001 to 2016 and currently serves as Co-Chief Executive Officer. As Chief Executive Officer of Nextage, Mr. Katz served as
acting Chief Financial Officer to a number of companies including Wix.com Ltd., Adallom Technologies Ltd. (acquired by Microsoft Corporation),
Wilocity (acquired by Qualcomm Incorporated) and Onavo (acquired by Facebook, Inc.). Mr. Katz holds a B.A. from Tel Aviv University in
Israel.
Hila Klein has served as our Chief Operating
Officer since January 2019. Prior to joining us, Ms. Klein spent approximately fifteen years at 888 Holdings Plc, serving in various roles
including Director of House Gaming and Vice President, Casino & Bingo. Most recently at 888 Holdings, she served as Senior Vice President,
Head of Product Technologies Division from April 2011 through December 2018. Ms. Klein holds a BS.c in Industrial Engineering from the
Technion — Israel Institute of Technology.
Gali Arnon has served as our Chief Business
Officer since November 2023. Prior to that she was our Chief Marketing Officer since October 2017. Prior to joining us, Ms. Arnon served
as Chief Executive Officer of Brightcom Group Ltd, a digital marketing and publicly traded company in India, from 2015 to 2017. Between
2014 and 2015, Ms. Arnon was Senior Vice President of Marketing and Operations at SimilarWeb Ltd., a web analytics company. Prior to that,
she served in multiple vice president roles at 888 Holdings Plc, an online gaming platform and publicly traded company in London, from
2009 to 2014. Ms. Arnon holds a B.A. and M.B.A. from Tel Aviv University in Israel.
Matti Yahav has served as our Chief Marketing
Officer since November 2023. Matti brings with him over 20 years of marketing experience to Fiverr. He has worked with some of the world’s
most recognizable brands, including Lego, Disney, Nestle, and SodaStream. During his time at SodaStream (NASDAQ: PEP), Matti spent over
seven years on the Global Management Team, five of which were as CMO.
Sharon Steiner has served as our Chief Human
Resources Officer since January 2020. Ms. Steiner joined us as a Human Resources Director in May 2012 and was promoted to our VP Human
Resources in August 2014. Prior to joining us Ms. Steiner served in various human resources roles, including at Amdocs Ltd., KarmelSonix,
Marvell Technology Group Ltd. and IBM Corporation. Ms. Steiner holds a B.A. from Haifa University in Israel.
Directors
Adam Fisher has served as a member of our board
of directors since January 2011. Since 2007, Mr. Fisher has served as a Partner at Bessemer Venture Partners, a venture capital firm,
and he is the founder of the firm’s investment practice in Tel Aviv, Israel. From 1998 to 2007, Mr. Fisher was a Partner at Jerusalem
Venture Partners, a venture capital firm based in Israel. Mr. Fisher currently serves as a member of the board of directors of several
Bessemer Venture Partners portfolio companies and previously served on the board of directors of Wix.com Ltd. from 2007 to 2016. Mr. Fisher
holds a B.S.F.S. from Georgetown University.
Yael Garten has served as a member of our board
of directors since October 2023. She brings extensive experience in data science, machine learning, and converting data into actionable
product and business strategy. She serves on the Levi Strauss & Co. board of directors since 2020 and is a member of its audit committee
and nominating, governance and corporate citizenship committee. Dr. Garten was the AI/ML Director of Data Science and Engineering at Apple
from 2017 to 2023. Prior to that, from 2011 to 2017 she worked in a number of positions at LinkedIn Corporation and most recently was
Director of Data Science from 2015 until 2017. Before joining LinkedIn, Dr. Garten was a Research Scientist and Text Mining Lead at the
Stanford University School of Medicine. She holds a PhD in Biomedical Informatics from the Stanford University School of Medicine, an
M.Sc. in Bioinformatics from the Weizmann Institute of Science, Israel, and a B.Sc. in Computational Biology from Bar-Ilan University,
Israel.
Ron Gutler has served as a member of our board
of directors since April 2019 and as a Lead Independent Director since May 2021. From May 2002 through February 2013, Mr. Gutler served
as the Chairperson of NICE Systems Ltd., a public company specializing in voice recognition, data security and surveillance. Between 2000
and 2011, Mr. Gutler served as the Chairperson of G.J.E. 121 Promoting Investments Ltd., a real estate company. Mr. Gutler is a former
Managing Director and Partner of Bankers Trust Company, which is currently part of Deutsche Bank. Mr. Gutler currently serves on the board
of directors of Wix.com Ltd., CyberArk Software Ltd., Walkme Ltd. and several private companies. Mr. Gutler holds a B.A. and an M.B.A.
from the Hebrew University of Jerusalem.
Gili Iohan has served as a member of our board
of directors since April 2019. Ms. Iohan is currently a Partner at ION Crossover Partners, an Israeli based cross-over fund. Ms. Iohan
previously served as Chief Financial Officer of Varonis Systems, Inc., responsible for the company’s finance, accounting and back
office operations, from 2005 to April 2017. Prior to that, she was a Partner for six years at Nextage Ltd., a financial services advisory
firm. Ms. Iohan currently serves on the board of directors of Varonis Systems, Inc., Monday.com Ltd. and Similarweb Ltd. Ms. Iohan holds
a B.A. and an M.B.A. from Tel Aviv University in Israel.
Jonathan Kolber has served as a member of our
board of directors since June 2019. Mr. Kolber currently serves as a Chairman of ION Asset Management and Chairman and CEO of Anfield
Ltd., his family owned investment company. From 2007 until 2021, Mr. Kolber served as a General Partner at Viola Growth, a technology
growth capital fund. Prior to that, he served as Chief Executive Officer of Koor Industries Ltd., an industrial holding company, from
1998 to 2006. Mr. Kolber also currently serves as a member of the board of directors of Viola Growth portfolio companies and several other
private companies. Mr. Kolber holds a B.A. from Harvard University.
Nir Zohar has served as a member of our board
of directors since January 2014. Mr. Zohar has served as President of Wix.com Ltd. since 2013 and as Chief Operating Officer of Wix.com
Ltd. since 2008. Prior to that, Mr. Zohar served as the Budget and Production Manager of M.B. Contact Ltd., a private Israeli event production
company, between 2005 and 2007.
There are no family relationships among any of our executive officers or directors.
There are no arrangements or understandings with major shareholders, customers, suppliers
or others, pursuant to which any person referred to above was selected as a director or member of senior management.
Compensation of directors and executive officers
Directors. Under the Companies Law, the compensation
of our directors requires the approval of our compensation committee, the subsequent approval of the board of directors and, unless exempted
under regulations promulgated under the Companies Law, the approval of the shareholders at a general meeting. Nonetheless, according to
the Companies Law, the compensation committee and the board of directors, may in special circumstances approve compensation of directors,
that is inconsistent with our stated compensation policy, provided that the provisions that must be included in the compensation policy
according to the Companies Law have been considered by the compensation committee and the board of directors, and provided that the shareholders’
approval will be obtained, subject to the following requirements:
|
• |
at least a majority of the shares held by all shareholders who are not controlling shareholders and do not have a personal interest
in such matter, present and voting at such meeting, have voted in favor of the compensation package, excluding abstentions; or |
|
• |
the total number of shares of non-controlling shareholders and shareholders who do not have a personal interest in such matter, who
vote against the compensation package does not exceed two percent (2%) of the aggregate voting rights in the Company. |
Executive officers other than the Chief Executive
Officer. The Companies Law requires the approval of the compensation of a public company’s executive officers (for additional
information on the approval of the compensation of the chief executive officer see below) in the following order: (i) the compensation
committee, (ii) the company’s board of directors, and (iii) if such compensation arrangement is inconsistent with the company’s
stated compensation policy, the company’s shareholders (by a special majority vote as described above with respect to the approval
of the compensation of directors). However, if the shareholders of the company do not approve a compensation arrangement with an executive
officer that is inconsistent with the company’s stated compensation policy, the compensation committee and the board of directors
may override the shareholders’ decision if each of the compensation committee and the board of directors provide detailed reasons
for their decision.
An amendment to an existing arrangement with an office holder, who is not the chief
executive officer, or a director requires only the approval of the compensation committee, if the compensation committee determines that
the amendment is not material in comparison to the existing arrangement. However, according to regulations promulgated under the Companies
Law, an amendment to an existing arrangement with an office holder (who is not a director) who is subordinate to the chief executive officer
shall not require the approval of the compensation committee if (i) the amendment is approved by the chief executive officer, provided
that the company’s compensation policy provides that a non-material amendment to the terms of service of an office holder (other
than the chief executive officer) may be approved by the chief executive officer and (ii) the engagement terms are consistent with the
company’s compensation policy.
Chief Executive Officer. Under the Companies
Law, the compensation of a public company’s chief executive officer is required to be approved by: (i) the company’s compensation
committee; (ii) the company’s board of directors, and (iii) the company’s shareholders (by a special majority vote, as described
above with respect to the approval of the compensation of directors). However, if the shareholders of the company do not approve the compensation
arrangement with the chief executive officer, the compensation committee and the board of directors may override the shareholders’
decision if each of the compensation committee and the board of directors provide detailed reasons for their decision. The approval of
each of the compensation committee and the board of directors should be in accordance with the company’s stated compensation policy;
however, in special circumstances, they may approve compensation terms of a chief executive officer that are inconsistent with such policy
provided that they have considered the provisions that must be included in the compensation policy according to the Companies Law, and
that shareholders’ approval was obtained (by a special majority vote, as described above with respect to the approval of the compensation
of directors). In addition, the compensation committee may waive the shareholder approval requirement with regards to the approval of
the engagement terms of a candidate for the chief executive officer position, if they determine that (i) the compensation arrangement
is consistent with the company’s stated compensation policy; (ii) the chief executive officer did not have a prior business relationship
with the company or with a controlling shareholder of the company; and that (iii) conditioning the approval of the engagement on a shareholders’
vote would impede the company’s ability to employ the candidate to the chief executive officer position. In the event that the chief
executive officer also serves as a member of the board of directors, his or her compensation terms as chief executive officer will be
approved in accordance with the rules applicable to approval of compensation of directors.
Compensation of our office holders
The aggregate compensation paid by us and our subsidiaries to our executive officers
and directors, including share-based compensation, for the year ended December 31, 2023, was approximately $29.6 million. This amount
includes $0.78 million of amounts set aside or accrued to provide pension, severance, retirement or similar benefits or expenses, but
does not include business travel, relocation, professional and business association dues and expenses reimbursed to office holders.
During the year ended December 31, 2023, our directors and officers were granted options
to purchase an aggregate of 315,660 ordinary shares, at a weighted average exercise price of $36.77 per share, and 357,268 restricted
share units under our 2019 Share Incentive Plan, or the 2019 Plan. As of December 31, 2023, options to purchase 3,462,853 ordinary shares
granted to our executive officers and directors under our 2019 Plan and our 2011 Share Option Plan, or the 2011 Plan, at a weighted average
exercise price of $43.27, and 353,562 restricted share units granted under the 2019 Plan, were outstanding.
The following is a summary of the salary expenses and social benefit costs of our five
most highly compensated executive officers in 2023, or the Covered Executives. All amounts reported reflect the cost to the Company as
recognized in our financial statements for the year ended December 31, 2023. U.S. dollar amounts indicated for compensation of our Covered
Executives are in thousands of dollars.
Mr. Micha Kaufman, Co-Founder, Chief Executive Officer and Chairperson of the Board.
Compensation expenses recorded in 2023 of $500 in salary expenses and $115 in social benefits costs.
Mr. Ofer Katz, President and Chief Financial Officer. Compensation expenses recorded
in 2023 of $368 in salary expenses and $98 in social benefits costs.
Ms. Hila Klein, Chief Operating Officer. Compensation expenses recorded in 2023 of $350
in salary expenses and $118 in social benefits costs.
Ms. Gali Arnon, Chief Business Officer, Marketplace. Compensation expenses recorded
in 2023 of $311 in salary expenses and $114 in social benefits costs.
Ms. Sharon Steiner, Chief Human Resources Officer. Compensation expenses recorded in
2023 of $267 in salary expenses and $92 in social benefits costs.
The salary expenses summarized above include the gross salary paid to the Covered Executives,
and the benefit costs include the social benefits paid by us on behalf of the Covered Executives, convalescence pay, contributions made
by the company to an insurance policy or a pension fund, work disability insurance, severance, educational fund and payments for social
security.
In accordance with the Company’s compensation policy, we also paid cash bonuses
to our Covered Executives as approved by the compensation committee and the board of directors. The 2023 cash bonus expenses, including
social benefits costs, for Mr. Micha Kaufman, Mr. Ofer Katz, Ms. Hila Klein, Ms. Gali Arnon and Ms. Sharon Steiner, as provided for in
our 2023 financial statements (but due during 2024), were $598, $333, $237, $163 and $92, respectively.
We recorded equity-based compensation expenses in our financial statements for the year
ended December 31, 2023, for options and restricted share units granted to Mr. Micha Kaufman, Mr. Ofer Katz, Ms. Hila Klein, Ms. Gali
Arnon and Ms. Sharon Steiner of $9,713, $6,694, $3,328, $2,920 and $2,269, respectively.
The relevant amounts underlying the equity awards granted to our officers during 2023,
will continue to be expensed in our financial statements over a four-year period during the years 2024-2027 on account of the 2023 grants
in similar annualized amounts. Assumptions and key variables used in the calculation of such amounts are described in Note 14 to our audited
consolidated financial statements included in Item 18 of this Annual Report. All equity-based compensation grants to our Covered Executives
were made in accordance with the parameters of our Company’s compensation policy and were approved by the company’s compensation
committee and board of directors.
We pay each of our non-employee directors who (i) either joined our board of directors
following our initial public offering or otherwise will join our board of directors in the future, or (ii) serves or will serve in the
future on a board of directors committee, each (i) and (ii) an Eligible Director, the following compensation (which reflects certain changes
approved by our board of directors and shareholders on October 25, 2023 reducing the overall non-executive director compensation package
and changing the form of equity awards granted thereunder from options to restricted share units):
Cash Compensation
An annual cash retainer with respect to each twelve months of service in an amount of:
|
|
Lead Independent Director or Chairperson |
|
|
Member |
|
Board of Directors |
|
$ |
50,000 |
|
|
$ |
35,000 |
|
Additional fees with respect to each twelve months of service on the board of directors’
committees in the amounts of:
|
|
Lead Independent Director or Chairperson |
|
|
Member |
|
Audit Committee |
|
$ |
20,000 |
|
|
$ |
10,000 |
|
Compensation Committee |
|
$ |
15,000 |
|
|
$ |
7,500 |
|
Nominating and ESG Committee |
|
$ |
8,000 |
|
|
$ |
4,000 |
|
Other Committee as Authorized by the Board of Directors |
|
$ |
8,000 |
|
|
$ |
4,000 |
|
Payment to the committee chairpersons is in lieu of (and not in
addition) to the payments granted for committee membership. In case of service of less than a twelve months period, the annual fee shall
be prorated with respect to the actual period of service.
Equity Based Compensation
Welcome Grant –
Each newly appointed or elected non-executive director of the Company shall be granted restricted share units with a grant date value
of $300,000. Such welcome grant will vest on a quarterly basis over a period of one year. The commencement of the vesting shall begin
on the election or appointment day.
Annual Grant –
Each Eligible Director shall be granted restricted share units with a grant date value of $225,000 upon each annual anniversary of his
or her initial election or appointment (provided that the director is still in office), or the Eligibility Date. Such annual grant will
vest on a quarterly basis over a period of one year. The commencement of the vesting shall begin on the Eligibility Date.
The welcome grant and the annual grants will also be subject to
the following terms and conditions: (i) Acceleration. The equity awards shall be
accelerated in the event of a Merger/Sale (as defined in the 2019 Plan); (ii) Intended Tax
Type of Award. Equity grants to directors who are Israeli residents and qualify for a “102 award” pursuant to Section
102 of the Israeli Income Tax Ordinance [New Version]-1961, as amended, and the regulations promulgated thereunder, shall be classified
as 102 Awards (as defined in the 2019 Plan), capital gain track equity (and non-102 qualified grants to directors who are Israeli residents
will be classified as 3(9) Awards, as defined in the 2019 Plan); and (iii) General. The
equity grants shall otherwise be subject to the terms and conditions of the 2019 Plan, or any effective equity plan at that time, and
the award agreement in the form generally used by the Company at the time it was executed.
Employment agreements with executive officers
We have entered into written employment agreements with each of our executive officers.
These agreements provide for notice periods of varying duration for termination of the agreement by us or by the relevant executive officer,
during which time the executive officer will continue to receive base salary and benefits. These agreements also contain customary provisions
regarding non-competition, confidentiality of information and assignment of inventions. However, the enforceability of the non-competition
provisions may be limited under applicable law.
Share option plans
2011 Share Option Plan
The 2011 Plan was adopted by our board of directors on March 31, 2011, amended and restated
in April 2013 and further amended on August 14, 2018 and on January 25, 2019. The 2011 Plan provided for the grant of options to our employees,
directors, office holders, service providers and consultants. Our United States Sub Plan to the 2011 Plan, as was adopted under our 2011
Plan governed option awards granted to our United States employees or service providers, including those who are deemed to be residents
of the United States for tax purposes.
We no longer grant any awards under the 2011 Plan as it was superseded by the 2019 Plan,
although previously granted awards remain outstanding. Ordinary shares subject to outstanding options granted under the 2011 Plan that
expire or become unexercisable without having been exercised in full will become available again for future grant under the 2019 Plan.
As of December 31, 2023, a total of 1,241,824 options to purchase ordinary shares were outstanding under the 2011 Plan, with a weighted
average exercise price of $10.08 per share. Our board of directors, or a duly authorized committee of our board of directors, administers
the 2011 Plan.
2019 Share Incentive Plan
We maintain the 2019 Plan, under which we may grant equity based incentive awards to
attract, motivate and retain the talent for which we compete. The 2019 Plan is administered by our board of directors and provides for
the grant of stock options (including incentive stock options and nonqualified stock options), ordinary shares, restricted shares, restricted
share units and other share based awards.
The maximum number of ordinary shares available for issuance under the 2019 Plan is
equal to the sum of (i) 560,807 shares, (ii) any shares subject to awards under the 2011 Plan which will expire or become unexercisable
without having been exercised, and (iii) an annual increase on the first day of each year beginning in 2020 and ending in and including
2029, equal to the lesser of (A) 14,259,677 shares, (B) 5% of the outstanding shares on the last day of the immediately preceding calendar
year on a fully diluted basis and (C) such amount as determined by our board of directors if so determined, prior to January 1 of a calendar
year; provided, however, that no more than 14,820,484 shares may be issued upon the exercise of incentive stock options, or ISOs. As of
December 31, 2023, a total of 2,170,457 options to purchase ordinary shares, with a weighted average exercise price of $76.89 per share
and 1,476,818 restricted share units were outstanding under the 2019 Plan. As of December 31, 2023, 1,737,003 ordinary shares were available
for future issuance under the 2019 Plan.
The 2019 Plan provides for granting awards under various tax regimes, including, without
limitation, in compliance with Section 102 of the Israeli Income Tax Ordinance (New Version), 5721-1961, or the Ordinance, and Section
3(i) of the Ordinance and for awards granted to our United States employees or service providers, including those who are deemed to be
residents of the United States for tax purposes, Section 422 of the Code and Section 409A of the Code.
Section 102 of the Ordinance allows employees, directors and officers who are not controlling
shareholders and are considered Israeli residents to receive favorable tax treatment for compensation in the form of shares or options,
subject to the terms and conditions set forth in the Ordinance. Our non-employee service providers and controlling shareholders may only
be granted options under section 3(i) of the Ordinance, which does not provide for similar tax benefits.
Options granted under the 2019 Plan to our employees who are U.S. residents may qualify
as “incentive stock options” within the meaning of Section 422 of the Code, or may be non-qualified stock options.
Employee Share Purchase Plan
In August 2020, we adopted our 2020 Employee Share Purchase Plan, or the ESPP, to enable
eligible employees of the company and certain of its designated subsidiaries to use payroll deductions to purchase the company’s
ordinary shares and thereby acquire an ownership interest in the Company. The ESPP is comprised of two distinct components: (1) the component
intended to qualify for favorable U.S. federal tax treatment under Section 423 of the Internal Revenue Code, or the Section 423 Component,
and (2) the component not intended to be tax qualified under Section 423 of the Internal Revenue Code to facilitate participation for
employees who are not eligible to benefit from favorable U.S. federal tax treatment and, to the extent applicable, to provide flexibility
to comply with non U.S. law and other considerations, or the Non-Section 423 Component.
The maximum aggregate number of ordinary shares that may be purchased initially under
the ESPP is 410,000 shares, or the ESPP Share Pool, subject to adjustment as provided for in the ESPP. In addition, on the first day of
each calendar year beginning on January 1, 2022 and ending on and including January 1, 2030, the ESPP Share Pool shall be increased by
that number of ordinary shares equal to the lesser of (a) 1% of the ordinary shares outstanding on the final day of the immediately preceding
calendar year on a fully diluted basis and (b) such smaller number of ordinary shares as determined by the board of directors. In no event
will more than 5,500,000 ordinary shares be available for issuance under the Section 423 Component. As of December 31, 2023, the ESPP
Share Pool consisted of 1,004,211 ordinary shares.
The compensation committee of our board of directors is the administrator of the ESPP
and has the authority to interpret the terms of the ESPP and determine eligibility of participants in accordance with the terms of the
ESPP and applicable law.
Eligible employees become participants in the ESPP by enrolling and authorizing payroll
deductions by the deadline established by the plan administrator prior to the relevant offering date. Employee payroll deductions will
be used to purchase shares on the last day of each purchase period (or such other date as set forth in the offering document). The plan
administrator may amend, suspend or terminate the ESPP at any time. However, shareholder approval of any amendment to the ESPP must be
obtained for any amendment which increases the aggregate number or changes the type of shares that may be sold pursuant to rights under
the ESPP or changes the corporations or classes of corporations whose employees are eligible to participate in the ESPP.
Corporate governance practices
As an Israeli company, we are subject to various corporate governance requirements under
the Companies Law. However, pursuant to regulations promulgated under the Companies Law, companies with shares traded on certain U.S.
stock exchanges, including the New York Stock Exchange, may, subject to certain conditions, “opt out” from the Companies Law
requirements to appoint external directors and related Companies Law rules concerning the composition of the audit committee and compensation
committee of the board of directors (other than the gender diversification rule under the Companies Law, which requires the appointment
of a director from the other gender if at the time of appointment of a director all members of the board of directors are of the same
gender). In accordance with these regulations, we elected to “opt out” from such requirements of the Companies Law. Under
these regulations, the exemptions from such Companies Law requirements will continue to be available to us so long as: (i) we do not have
a “controlling shareholder” (as such term is defined under the Companies Law), (ii) our shares are traded on certain U.S.
stock exchanges, including the New York Stock Exchange, and (iii) we comply with the director independence requirements and the audit
committee and compensation committee composition requirements under U.S. laws (including applicable New York Stock Exchange rules) applicable
to U.S. domestic issuers.
Our board of directors has adopted corporate governance guidelines which serve as a
flexible framework which our board of directors and its committees operate within, subject to the requirements of applicable law and regulations.
Under these guidelines, it is our policy that the positions of chairperson of the board of directors and chief executive officer may be
held by the same person (subject to approval by our shareholders pursuant to the Companies Law, as described below). Under such circumstances,
the guidelines also provide that the board may designate an independent director to serve as lead independent director. The lead independent
director’s responsibilities include, but are not limited to, presiding over all meetings of the board of directors at which the
chairperson of the board of directors is not present, including any executive sessions of the independent directors, approving board of
directors meeting schedules and agendas, and acting as the liaison between the independent directors and the chief executive officer and
chairperson of the board of directors. According to the guidelines, where the chairperson of the board of directors is an independent
director, the chairperson of the board of directors will also serve as the lead independent director. In May 2021, our board of directors
appointed Ron Gutler as our lead independent director. We comply with the rules of the New York Stock Exchange requiring that a majority
of our directors are independent. Our board of directors has determined that all directors, other than Micha Kaufman, our co-founder,
chief executive officer and chairperson of the board of directors, are independent under such rules.
Board of directors
Under the Companies Law and our amended and restated articles of association, our business
and affairs are managed under the direction of our board of directors. Our board of directors may exercise all powers and may take all
actions that are not specifically granted to our shareholders or to executive management. Our chief executive officer (referred to as
a “general manager” under the Companies Law) is responsible for our day-to-day management. Our chief executive officer is
appointed by, and serves at the discretion of, our board of directors. All other executive officers are appointed by the chief executive
officer and are subject to the terms of any applicable employment or consulting agreement that we may enter into with them.
Under our amended and restated articles of association, our directors are divided into
three classes with staggered three-year terms. Each class of directors consists, as nearly as possible, of one-third of the total number
of directors constituting the entire board of directors. At each annual general meeting of our shareholders, the election or re-election
of directors following the expiration of the term of office of the directors of that class will be for a term of office that expires on
the third annual general meeting following such election or re-election, such that each year the term of office of only one class of directors
will expire.
Our directors are divided among the three classes as follows:
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the Class I directors are Jonathan Kolber and Yael Garten and their terms expire at our annual general meeting of shareholders to
be held in 2026; |
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the Class II directors are Adam Fisher and Nir Zohar, and their terms expire at our annual meeting of shareholders to be held in
2024; and |
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the Class III directors are Micha Kaufman, Ron Gutler and Gili Iohan, and their terms expire at our annual meeting of shareholders
to be held in 2025. |
Each of the directors shall be elected by a vote of the holders of a majority of
the voting power present and voting at that meeting (excluding abstentions), provided that a plurality voting mechanism is effected in
the event of a contested election. Each director will hold office until the annual general meeting of our shareholders for the year in
which his or her term expires, unless the tenure of such director expires earlier pursuant to the Companies Law or unless he or she is
removed from office (under the conditions described below).
Under our amended and restated articles of association, the approval of the holders
of at least 65% of the total voting power of our shareholders is generally required to remove any of our directors from office, and any
amendment to this provision shall require the approval of at least 65% of the total voting power of our shareholders. In addition, vacancies
on our board of directors may only be filled by a vote of a simple majority of the directors then in office. A director so appointed will
hold office until the next annual general meeting of our shareholders for the class in respect of which the vacancy was created, or in
the case of a vacancy due to the number of directors being less than the maximum number of directors stated in the articles, until the
next annual general meeting of our shareholders for the class he or she has been assigned by our board of directors.
Chairperson of the board
Our amended and restated articles of association provide that the chairperson of
the board is appointed by the members of the board of directors. The chief executive officer (referred to as a “general manager”
under the Companies Law) or a relative of the chief executive officer may not serve as the chairperson of the board of directors, and
the chairperson of the board of directors or a relative of the chairperson may not be vested with authorities of the chief executive officer
without shareholder approval consisting of a majority vote of the shares present and voting at a shareholders meeting, under the following
requirements:
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at least a majority of the shares of non-controlling shareholders and shareholders that do not have a personal interest in the approval
voted at the meeting in favor (disregarding abstentions); or |
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the total number of shares of non-controlling shareholders and shareholders who do not have a personal interest in such appointment
voting against such appointment does not exceed two percent (2%) of the aggregate voting rights in the company. |
Currently, our chief executive officer, Micha Kaufman, also serves as our chairperson
of the board of directors. The required approval by our shareholders of the appointment of our chief executive officer as the chairperson
of the board must be obtained by no later than five years following the closing date of our initial public offering, or the IPO, June
17, 2019. Further, if our chief executive officer serves as the chairperson of the board of directors, his or her dual office term shall
be limited, following the initial five-year period, to three-year terms, subject to shareholder approval.
In addition, a person subordinated, directly or indirectly, to the chief executive
officer may not serve as the chairperson of the board of directors; the chairperson of the board of directors may not be vested with authorities
that are granted to those subordinated to the chief executive officer; and the chairperson of the board of directors may not serve in
any other position in the company or a controlled company, but he or she may serve as a director or chairperson of the board of directors
of a subsidiary.
External directors
Under the Companies Law, companies incorporated under the laws of the State of Israel
that are “public companies,” including companies with shares listed on the New York Stock Exchange, are required to appoint
at least two external directors. Pursuant to regulations promulgated under the Companies Law, companies with shares traded on certain
U.S. stock exchanges, including the New York Stock Exchange, may, subject to certain conditions, “opt out” from the Companies
Law requirements to appoint external directors and related Companies Law rules concerning the composition of the audit committee and compensation
committee of the board of directors. In accordance with these regulations, we elected to “opt out” from the Companies Law
requirement to appoint external directors and related Companies Law rules concerning the composition of the audit committee and compensation
committee of the board of directors.
Audit committee
Companies Law requirements
Under the Companies Law, the board of directors of a public company must appoint an
audit committee. The audit committee must be comprised of at least three directors.
Listing requirements
Under the New York Stock Exchange corporate governance rules, we are required to maintain
an audit committee consisting of at least three independent directors, each of whom is financially literate and one of whom has accounting
or related financial management expertise.
Our audit committee consists of Ron Gutler, Gili Iohan and Nir Zohar. Mr. Gutler serves
as the chairperson of the audit committee. All members of our audit committee meet the requirements for financial literacy under the applicable
rules and regulations of the SEC and the New York Stock Exchange corporate governance rules. Our board of directors has determined that
Mr. Gutler is an audit committee financial expert as defined by the SEC rules and has the requisite financial experience as defined by
the New York Stock Exchange corporate governance rules.
Our board of directors has determined that each member of our audit committee is “independent”
as such term is defined in Rule 10A-3(b)(1) under the Exchange Act, which is different from the general test for independence of board
and committee members.
Audit committee role
Our board of directors has adopted an audit committee charter setting forth the responsibilities
of the audit committee, which are also consistent with the Companies Law, the SEC rules and the New York Stock Exchange corporate governance
rules. The responsibilities of the audit committee include:
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retaining and terminating our independent auditors, subject to the ratification of the board of directors, and in the case of retention,
to that of the shareholders; |
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pre-approving of audit and non-audit services and related fees and terms, to be provided by the independent auditors; |
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overseeing the accounting and financial reporting processes of our company, the audits of our financial statements, the effectiveness
of our internal control over financial reporting and making such reports as may be required of an audit committee under the rules and
regulations promulgated under the Exchange Act; |
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overseeing the Company policies with respect to risk assessment and risk management, including with respect to financial, information
security and cybersecurity related risks; |
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reviewing with management and our independent auditor our annual, semi-annual and quarterly financial statements prior to publication
or filing (or submission, as the case may be) to the SEC; |
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recommending to the board of directors the retention and termination of the internal auditor, and the internal auditor’s engagement
fees and terms, in accordance with the Companies Law, as well as reviewing and approving the yearly or periodic work plan proposed by
the internal auditor; |
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reviewing with our general counsel and/or external counsel, as deemed necessary, legal and regulatory matters that could have a material
impact on the financial statements; |
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Receiving reports of suspected irregularities in our business administration, inter alia, by members of the Company’s management,
legal counsel, the independent or internal auditor, and suggesting corrective measures to the board of directors; |
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reviewing policies and procedures with respect to transactions (other than transactions related to the compensation or terms of services)
between the Company and officers and directors, or affiliates of officers or directors, or transactions that are not in the ordinary course
of the Company’s business and deciding whether to approve such acts and transactions if so required under the Companies Law; and
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establishing and overseeing procedures and policies for the handling of employees’ complaints as to the management of our business
and the protection to be provided to such employees. |
Compensation committee
Companies Law requirements
Under the Companies Law, the board of directors of a public company must appoint a compensation
committee, which must be comprised of at least three directors.
Listing requirements
Under the New York Stock Exchange corporate governance rules, we are required to maintain
a compensation committee consisting of at least two independent directors.
Our compensation committee consists of Ron Gutler, Gili Iohan and Nir Zohar. Mr. Gutler
serves as chairperson of the compensation committee. Our board of directors has determined that each member of our compensation committee
is independent under the New York Stock Exchange rules, including the additional independence requirements applicable to the members of
a compensation committee.
Compensation committee role
In accordance with the Companies Law, the roles of the compensation committee are,
among others, as follows:
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recommending to the board of directors with respect to the approval of the compensation policy for office holders and, once every
three years, regarding any extensions to a compensation policy that was adopted for a period of more than three years; |
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reviewing the implementation of the compensation policy and periodically recommending to the board of directors with respect to any
amendments or updates of the compensation policy; |
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resolving whether or not to approve arrangements with respect to the terms of office and employment of office holders; and
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exempting, under certain circumstances, a transaction with our chief executive officer from the approval of the general meeting of
our shareholders. |
Our board of directors has adopted a compensation committee charter setting forth
the responsibilities of the committee consistent with the New York Stock Exchange rules, which include among others:
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recommending to our board of directors for its approval a compensation policy in accordance with the requirements of the Companies
Law as well as other compensation policies, incentive-based compensation plans and equity-based compensation plans, and overseeing the
development and implementation of such policies and recommending to our board of directors any amendments or modifications the committee
deems appropriate, including as required under the Companies Law; |
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reviewing and approving the granting of options and other incentive awards to the chief executive officer and other executive officers,
including reviewing and approving corporate goals and objectives relevant to the compensation of our chief executive officer and other
executive officers, including evaluating their performance in light of such goals and objectives; |
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overseeing and periodically reviewing with management our strategies, policies and practices with respect to human capital management
and management development, including with respect to matters such as diversity, equity, and inclusion; workplace environment and culture;
employee engagement and effectiveness; and talent recruitment, development, and retention; |
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approving and exempting certain transactions regarding office holders’ compensation pursuant to the Companies Law; and
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administering our equity-based compensation plans, including without limitation, approving the adoption of such plans, amending and
interpreting such plans and the awards and agreements issued pursuant thereto, and making awards to eligible persons under the plans and
determining the terms of such awards. |
Compensation policy under the Companies Law
In general, under the Companies Law, a public company must have a compensation policy
approved by the board of directors after receiving and considering the recommendations of the compensation committee. In addition, our
compensation policy must be approved at least once every three years, first, by our board of directors, upon recommendation of our compensation
committee, and second, by a simple majority of the ordinary shares present, in person or by proxy, and voting at a shareholders meeting,
provided that either:
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such majority includes at least a majority of the shares held by shareholders who are not controlling shareholders and shareholders
who do not have a personal interest in such compensation policy and who are present, in person or by proxy, and voting (excluding abstentions);
or |
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the total number of shares of non-controlling shareholders and shareholders who do not have a personal interest in the compensation
policy and who vote against the policy does not exceed two percent (2%) of the aggregate voting rights in the Company. |
Under special circumstances, the board of directors may approve the compensation
policy despite the objection of the shareholders on the condition that the compensation committee and then the board of directors decide,
on the basis of detailed grounds and after discussing again the compensation policy, that approval of the compensation policy, despite
the objection of shareholders, is for the benefit of the company.
If a company that initially offers its securities to the public, like us, adopts
a compensation policy in advance of its initial public offering, and describes it in its prospectus for such offering, as we did, then
such compensation policy shall be deemed a validly adopted policy in accordance with the Companies Law requirements described above. Furthermore,
if the compensation policy is established in accordance with the aforementioned relief, then it will remain in effect for a term of five
years from the date such company becomes a public company.
The compensation policy must serve as the basis for decisions concerning the financial
terms of employment or engagement of office holders, including exculpation, insurance, indemnification or any monetary payment or obligation
of payment in respect of employment or engagement. The compensation policy must be determined and later reevaluated according to certain
factors, including: the advancement of the company’s objectives, business plan and long-term strategy; the creation of appropriate
incentives for office holders, while considering, among other things, the company’s risk management policy; the size and the nature
of the Company’s operations; and with respect to variable compensation, the contribution of the office holder towards the achievement
of the company’s long-term goals and the maximization of its profits, all with a long-term objective and according to the position
of the office holder. The compensation policy must furthermore consider the following additional factors:
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the education, skills, experience, expertise and accomplishments of the relevant office holder; |
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the office holder’s position, responsibilities and prior compensation agreements with him or her; |
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the ratio between the cost of the terms of employment of an office holder and the cost of the employment of other employees of the
company, including employees employed through contractors who provide services to the company, in particular the ratio between such cost
to the average and median salary of such employees of the company, as well as the impact of disparities between them on the work relationships
in the company; |
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if the terms of employment include variable components—the possibility of reducing variable components at the discretion of
the board of directors and the possibility of setting a limit on the value of non-cash variable equity-based components; and |
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if the terms of employment include severance compensation—the term of employment or office of the office holder, the terms
of his or her compensation during such period, the company’s performance during such period, his or her individual contribution
to the achievement of the company goals and the maximization of its profits and the circumstances under which he or she is leaving the
company. |
The compensation policy must also include, among other features:
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with regards to variable components: |
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with the exception of office holders who report directly to the chief executive officer, determining the variable components on long-term
performance basis and on measurable criteria; however, the company may determine that an immaterial part of the variable components of
the compensation package of an office holder shall be awarded based on non-measurable criteria, if such amount is not higher than three
monthly salaries per annum, while taking into account such office holder’s contribution to the company; |
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the ratio between variable and fixed components, as well as the limit of the values of variable components at the time of their payment,
or in the case of equity-based compensation, at the time of grant; |
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a condition under which the office holder will return to the company, according to conditions to be set forth in the compensation
policy, any amounts paid as part of his or her terms of employment, if such amounts were paid based on information later discovered to
be wrong, and such information was restated in the company’s financial statements; |
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the minimum holding or vesting period of variable equity-based components to be set in the terms of office or employment, as applicable,
while taking into consideration long-term incentives; and |
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a limit to retirement grants. |
Our compensation policy is designed to promote retention and motivation of directors
and executive officers, incentivize superior individual excellence, align the interests of our directors and executive officers with our
long-term performance and provide a risk management tool. To that end, a portion of our executive officer compensation package is targeted
to reflect our short and long-term goals, as well as the executive officer’s individual performance. On the other hand, our compensation
policy includes measures designed to reduce the executive officer’s incentives to take excessive risks that may harm us in the long-term,
such as limits on the value of cash bonuses and equity-based compensation, limitations on the ratio between the variable and the total
compensation of an executive officer and minimum vesting periods for equity-based compensation.
Our compensation policy also addresses our executive officers’ individual characteristics
(such as his or her respective position, education, scope of responsibilities and contribution to the attainment of our goals) as the
basis for compensation variation among our executive officers and considers the internal ratios between compensation of our executive
officers and directors and other employees. Pursuant to our compensation policy, the compensation that may be granted to an executive
officer may include: base salary, annual bonuses and other cash bonuses (such as a signing bonus and special bonuses with respect to any
special achievements, such as outstanding personal achievement, outstanding personal effort or outstanding company performance), equity-based
compensation, benefits and retirement and termination of service arrangements. All cash bonuses are limited to a maximum amount linked
to the executive officer’s base salary.
An annual cash bonus may be awarded to executive officers upon the attainment of
pre-set periodic objectives and individual targets. The annual cash bonus that may be granted to our executive officers other than our
chief executive officer will be based on performance objectives and a discretionary evaluation of the executive officer’s overall
performance by our chief executive officer and subject to minimum thresholds. The annual cash bonus that may be granted to executive officers
other than our chief executive officer may alternatively be based entirely on a discretionary evaluation. Furthermore, our chief executive
officer will be entitled to approve performance objectives for executive officers who report to him.
The measurable performance objectives of our chief executive officer will be determined
annually by our compensation committee and board of directors. A non-material portion of the chief executive officer’s annual cash
bonus may be based on a discretionary evaluation of the chief executive officer’s overall performance by the compensation committee
and the board of directors, based on quantitative and qualitative criteria.
The equity-based compensation under our compensation policy for our executive officers
(including members of our board of directors) is designed in a manner consistent with the underlying objectives in determining the base
salary and the annual cash bonus, with its main objectives being to enhance the alignment between the executive officers’ interests
with our long-term interests and those of our shareholders and to strengthen the retention and the motivation of executive officers in
the long term. Our compensation policy provides for executive officer compensation in the form of share options or other equity-based
awards, such as restricted shares, restricted share units and performance stock units, in accordance with our share incentive plan then
in place. All equity-based incentives granted to executive officers shall be subject to vesting periods in order to promote long-term
retention of the awarded executive officers. The equity-based compensation shall be granted from time to time and be individually determined
and awarded according to the performance, educational background, prior business experience, qualifications, role and the personal responsibilities
of the executive officer.
In addition, our compensation policy contains compensation recovery provisions which
allow us under certain conditions to recover bonuses paid in excess, enable our chief executive officer to approve an immaterial change
in the terms of employment of an executive officer who reports directly to him (provided that the changes of the terms of employment are
in accordance with our compensation policy) and allow us to exculpate, indemnify and insure our executive officers and directors to the
maximum extent permitted by Israeli law, subject to certain limitations set forth therein.
Our compensation policy also provides for compensation to the members of our board
of directors either (i) in accordance with the amounts provided in the Companies Regulations (Rules Regarding the Compensation and Expenses
of an External Director) of 2000, as amended by the Companies Regulations (Relief for Public Companies Traded in Stock Exchange Outside
of Israel) of 2000, as such regulations may be amended from time to time, or (ii) in accordance with the amounts determined in our compensation
policy.
Our compensation policy was approved by our board of directors and shareholders and
became effective upon the closing of our IPO and was further amended by our compensation committee, board of directors and shareholders
at our 2021 annual general meeting and our 2023 annual general meeting.
Nominating, and ESG committee
Our nominating and ESG committee consists of Ron Gutler, Gili Iohan and Nir Zohar.
Mr. Gutler serves as chairperson of the nominating and ESG committee. Our board of directors has adopted a nominating and ESG committee
charter setting forth the responsibilities, which include:
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overseeing and assisting our board in reviewing and recommending nominees for election as directors; |
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assessing the performance of the members of our board of directors; |
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establishing and maintaining effective corporate governance policies and practices, including, but not limited to, ESG policies,
programs and strategies, and developing and recommending to our board of directors a set of corporate governance guidelines applicable
to our company; and |
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overseeing the Company’s risks, strategies, policies, programs and practices related to environmental, social and governance
(ESG) matters. |
Internal auditor
Under the Companies Law, the board of directors of a public company must appoint an
internal auditor based on the recommendation of the audit committee. The role of the internal auditor is, among other things, to examine
whether a company’s actions comply with applicable law and orderly business procedure. Under the Companies Law, the internal auditor
cannot be an interested party or an office holder or a relative of an interested party or an office holder, nor may the internal auditor
be the company’s independent auditor or its representative. An “interested party” is defined in the Companies Law as:
(i) a holder of 5% or more of the issued share capital or voting power in a company, (ii) any person or entity who has the right to designate
one or more directors or to designate the chief executive officer of the company, or (iii) any person who serves as a director or as a
chief executive officer of the company. As of December 31, 2023, Ms. Sharon Cohen, CPA from Deloitte IL & Co, a firm in the Deloitte
Global Network is acting as our internal auditor.
Fiduciary Duties and Approval
of related party transactions under Israeli law
Fiduciary duties of directors and executive officers
The Companies Law codifies the fiduciary duties that office holders owe to a company.
An office holder is defined in the Companies Law as a general manager, chief business manager, deputy general manager, vice general manager,
any other person assuming the responsibilities of any of these positions regardless of such person’s title, a director and any other
manager directly subordinate to the general manager. Each person listed in the table under ”Management—Executive
officers and directors” is an office holder under the Companies Law.
An office holder’s fiduciary duties consist of a duty of care and a duty of loyalty.
The duty of care requires an office holder to act with the level of care with which a reasonable office holder in the same position would
have acted under the same circumstances. The duty of loyalty requires that an office holder will act in good faith and in the best interests
of the company.
Disclosure of personal interests of an office holder and approval
of certain transactions
The Companies Law requires that an office holder will promptly disclose to the board
of directors any personal interest that he or she may have and all related material information known to him or her concerning any existing
or proposed transaction with the company. A personal interest includes an interest of any person in an act or transaction of a company,
including a personal interest of one’s relative or of a corporate body in which such person or a relative of such person is a 5%
or greater shareholder, director or general manager or in which he or she has the right to appoint at least one director or the general
manager, but excluding a personal interest stemming solely from one’s ownership of shares in the company. A personal interest includes
the personal interest of a person for whom the office holder holds a voting proxy or the personal interest of the office holder with respect
to his or her vote on behalf of a person for whom he or she holds a proxy even if such shareholder has no personal interest in the matter.
If it is determined that an office holder has a personal interest in a non-extraordinary transaction, meaning any transaction that is
in the ordinary course of business, on market terms or that is not likely to have a material impact on the company’s profitability,
assets or liabilities, approval by the board of directors is required for the transaction, unless the company’s articles of association
provide for a different method of approval. Any such transaction that is adverse to the company’s interests may not be approved
by the board of directors.
Approval first by the company’s audit committee and subsequently by the board
of directors is required for an extraordinary transaction (meaning, any transaction that is not in the ordinary course of business, not
on market terms or that is likely to have a material impact on the company’s profitability, assets or liabilities) in which an office
holder has a personal interest.
A director and any other office holder who has a personal interest in a transaction
which is considered at a meeting of the board of directors or the audit committee may generally (unless it is with respect to a transaction
which is not an extraordinary transaction) not be present at such a meeting or vote on that matter unless a majority of the directors
or members of the audit committee, as applicable, have a personal interest in the matter. If a majority of the members of the audit committee
or the board of directors have a personal interest in the approval of such a transaction then all of the directors may participate in
deliberations of the audit committee or board of directors, as applicable, with respect to such transaction and vote on the approval thereof
and, in such case, shareholder approval is also required.
Certain disclosure and approval requirements apply under Israeli law to certain transactions
with controlling shareholders, certain transactions in which a controlling shareholder has a personal interest and certain arrangements
regarding the terms of service or employment of a controlling shareholder.
For a description of the approvals required under Israeli law for compensation arrangements
of officers and directors, see above under Item 6.B”Director, Senior Management and Employees Compensation
— Compensation of directors and executive officers.”
Shareholders’ duties
Pursuant to the Companies Law, a shareholder has a duty to act in good faith and
in a customary manner toward the company and other shareholders and to refrain from abusing his or her power with respect to the company,
including, among other things, in voting at a general meeting and at shareholders’ class meetings with respect to the following
matters:
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an amendment to the company’s articles of association; |
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an increase of the company’s authorized share capital; |
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interested party transactions that require shareholders’ approval. |
In addition, a shareholder has a general duty to refrain from discriminating against
other shareholders.
Certain shareholders also have a duty of fairness toward the company. These shareholders
include any controlling shareholder, any shareholder who knows that it has the power to determine the outcome of a shareholders’
vote and any shareholder who has the power to appoint or to prevent the appointment of an office holder of the company or exercise any
other rights available to it under the company’s articles of association with respect to the company. The Companies Law does not
define the substance of this duty of fairness, except to state that the remedies generally available upon a breach of contract will also
apply in the event of a breach of the duty of fairness.
Exculpation, insurance and indemnification of office holders
Under the Companies Law, a company may not exculpate an office holder from liability
for a breach of the duty of loyalty. An Israeli company may exculpate an office holder in advance from liability to the company, in whole
or in part, for damages caused to the company as a result of a breach of duty of care but only if a provision authorizing such exculpation
is included in its articles of association. Our amended and restated articles of association include such a provision. An Israeli company
may not exculpate a director from liability arising out of a prohibited dividend or distribution to shareholders.
An Israeli company may indemnify an office holder in respect of the following liabilities
and expenses incurred for acts performed as an office holder, either in advance of an event or following an event, provided a provision
authorizing such indemnification is contained in its articles of association:
|
• |
financial liability imposed on him or her in favor of another person pursuant to a judgment, settlement or arbitrator’s award
approved by a court. However, if an undertaking to indemnify an office holder with respect to such liability is provided in advance, then
such an undertaking must be limited to events which, in the opinion of the board of directors, can be foreseen based on the company’s
activities when the undertaking to indemnify is given, and to an amount or according to criteria determined by the board of directors
as reasonable under the circumstances, and such undertaking shall detail the above-mentioned events and amount or criteria; |
|
• |
reasonable litigation expenses, including attorneys’ fees, incurred by the office holder (1) as a result of an investigation
or proceeding instituted against him or her by an authority authorized to conduct such investigation or proceeding, provided that (i)
no indictment was filed against such office holder as a result of such investigation or proceeding; and (ii) no financial liability, such
as a criminal penalty, was imposed upon him or her as a substitute for the criminal proceeding as a result of such investigation or proceeding
or, if such financial liability was imposed, it was imposed with respect to an offense that does not require proof of criminal intent
and (2) in connection with a monetary sanction; |
|
• |
reasonable litigation expenses, including attorneys’ fees, incurred by the office holder or imposed by a court in proceedings
instituted against him or her by the company, on its behalf or by a third-party or in connection with criminal proceedings in which the
office holder was acquitted or as a result of a conviction for an offense that does not require proof of criminal intent; and |
|
• |
expenses, including reasonable litigation expenses and legal fees, incurred by an office holder in relation to an administrative
proceeding instituted against such office holder, or certain compensation payments made to an injured party imposed on an office holder
by an administrative proceeding, pursuant to certain provisions of the Israeli Securities Law, 1968, or the Israeli Securities Law.
|
An Israeli company may insure an office holder against the following liabilities
incurred for acts performed as an office holder if and to the extent provided in the company’s articles of association:
|
• |
a breach of the duty of loyalty to the company, to the extent that the office holder acted in good faith and had a reasonable basis
to believe that the act would not prejudice the company; |
|
• |
a breach of the duty of care to the company or to a third-party, including a breach arising out of the negligent conduct of the office
holder; |
|
• |
a financial liability imposed on the office holder in favor of a third-party; |
|
• |
a financial liability imposed on the office holder in favor of a third-party harmed by a breach in an administrative proceeding;
and |
|
• |
expenses, including reasonable litigation expenses and legal fees, incurred by the office holder as a result of an administrative
proceeding instituted against him or her pursuant to certain provisions of the Israeli Securities Law. |
An Israeli company may not indemnify or insure an office holder against any of the
following:
|
• |
a breach of the duty of loyalty, except to the extent that the office holder acted in good faith and had a reasonable basis to believe
that the act would not prejudice the company; |
|
• |
a breach of the duty of care committed intentionally or recklessly, excluding a breach arising out of the negligent conduct of the
office holder; |
|
• |
an act or omission committed with intent to derive illegal personal benefit; or |
|
• |
a fine, monetary sanction or forfeit levied against the office holder. |
Under the Companies Law, exculpation, indemnification and insurance of office holders
must be approved by the compensation committee and the board of directors (and, with respect to directors and the chief executive officer,
by shareholders). However, under regulations promulgated under the Companies Law, the insurance of office holders shall not require shareholder
approval and may be approved by only the compensation committee, if the engagement terms are determined in accordance with the company’s
compensation policy, that compensation policy was approved by the shareholders by the same special majority required to approve a compensation
policy, provided that the insurance policy is on market terms and the insurance policy is not likely to materially impact the company’s
profitability, assets or obligations.
Our amended and restated articles of association allow us to indemnify and insure
our office holders for any liability imposed on them as a consequence of an act (including any omission) which was performed by virtue
of being an office holder. Our office holders are currently covered by a directors and officers’ liability insurance policy.
We have entered into agreements with each of our directors and executive officers
exculpating them, to the fullest extent permitted by law, from liability to us for damages caused to us as a result of a breach of duty
of care, and undertaking to indemnify them to the fullest extent permitted by law. This indemnification is limited to events determined
as foreseeable by the board of directors based on our activities, and to an amount or according to criteria determined by the board of
directors as reasonable under the circumstances.
The maximum indemnification amount set forth in such agreements is limited to an
amount equal to the higher of (i) $350 million, (ii) 25% of our total shareholders’ equity as reflected in our most recent consolidated
financial statements prior to the date on which the indemnity payment is made, and (iii) ten percent (10%) of the Company Total Market
Cap (which shall mean the average closing price of our ordinary shares over the 30 trading days prior to the actual payment of indemnification
multiplied by the total number of our issued and outstanding shares as of the date of actual payment, other than indemnification for an
offering of securities to the public, including by a shareholder in a secondary offering, in which case the maximum indemnification amount
is limited to the gross proceeds raised by us and/or any selling shareholder in such public offering. The maximum amount set forth in
such agreements is in addition to any amount paid (if paid) under insurance and/or by a third-party pursuant to an indemnification arrangement.
In the opinion of the SEC, indemnification of directors and office holders for liabilities
arising under the Securities Act is against public policy and therefore unenforceable.
We believe that our corporate culture and our relationship with our employees contribute
to our success. Our employees are continuously innovating, and our structure rewards productivity. Set forth below is a chart showing
the number of people we employed at the times indicated:
|
|
As of December 31, |
|
|
|
2023(*) |
|
|
2022(*) |
|
|
2021(*) |
|
|
|
|
|
|
|
|
|
|
|
Total Employees |
|
|
775 |
|
|
|
739 |
|
|
|
787 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Located in Israel |
|
|
623 |
|
|
|
575 |
|
|
|
580 |
|
Located in the United States |
|
|
144 |
|
|
|
157 |
|
|
|
197 |
|
Located in Europe |
|
|
8 |
|
|
|
7 |
|
|
|
10 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
In Research and Development |
|
|
332 |
|
|
|
295 |
|
|
|
311 |
|
In Marketing |
|
|
204 |
|
|
|
198 |
|
|
|
223 |
|
In General and Administration |
|
|
111 |
|
|
|
125 |
|
|
|
109 |
|
In Customer Care |
|
|
128 |
|
|
|
121 |
|
|
|
144 |
|
(*) The numbers of employees set forth in this table do not include contractors.
In regard to our Israeli employees, Israeli labor laws govern the length of the workday,
minimum wages for employees, procedures for hiring and dismissing employees, determination of severance pay, annual leave, sick days,
advance notice of termination of employment, equal opportunity and anti-discrimination laws and other conditions of employment. Subject
to certain exceptions, Israeli law generally requires severance pay upon the retirement, death or dismissal of an employee, and requires
us and our employees to make payments to the National Insurance Institute, which is similar to the U.S. Social Security Administration.
Our employees have pension plans that comply with the applicable Israeli legal requirements and we make monthly contributions to severance
pay funds for all employees, which cover potential severance pay obligations.
None of our employees work under any collective bargaining agreements. Extension orders
issued by the Israeli Ministry of Economy and Industry apply to us and affect matters such as cost of living adjustments to salaries,
length of working hours and week, recuperation pay, travel expenses and pension rights.
We have never experienced labor-related work stoppages or strikes and believe that our
relations with our employees are satisfactory.
For information regarding the share ownership of directors and officers, see Item 7.A.
“Major Shareholders and Related Party Transactions—Major Shareholders.” For
information as to our equity incentive plans, see Item 6.B. “Director, Senior Management and Employees—Compensation—Share
Option Plans.”
F. |
Disclosure of a Registrant’s Action to Recover Erroneously Awarded Compensation. |
None.
Item 7. Major Shareholders and Related Party Transactions
The following table sets forth information with respect to the
beneficial ownership of our shares as of February 1, 2024, by:
|
• |
each person or entity known by us to own beneficially more than 5% of our outstanding shares; |
|
• |
each of our directors and executive officers individually; and |
|
• |
all of our executive officers and directors as a group. |
The beneficial ownership of ordinary shares is determined in accordance with the
SEC rules and generally includes any ordinary shares over which a person exercises sole or shared voting or investment power. For purposes
of the table below, we deem shares subject to options that are currently exercisable or exercisable within 60 days of February 1, 2024,
and restricted share units that shall vest within 60 days of February 1, 2024, to be outstanding and to be beneficially owned by the person
holding the options or restricted share units for the purposes of computing the percentage ownership of that person but we do not treat
them as outstanding for the purpose of computing the percentage ownership of any other person. The percentage of shares beneficially owned
is based on 38,702,103 ordinary shares outstanding as of February 1, 2024.
All of our shareholders, including the shareholders listed below, have the same voting
rights attached to their ordinary shares. Unless otherwise noted below, each shareholder’s address is 8 Eliezer Kaplan St., Tel
Aviv 6473409, Israel.
A description of any material relationship that our principal shareholders have had
with us or any of our affiliates since January 1, 2023 is included under Item 7.B. ”Major
Shareholders and Related Party Transactions—Certain relationships and related party transactions.”
Name of beneficial owner |
|
Number |
|
|
% |
|
Directors and Executive Officers |
|
|
|
|
|
|
Micha Kaufman(1)
|
|
|
2,757,392 |
|
|
|
7.0 |
% |
Ofer Katz(2)
|
|
|
445,598 |
|
|
|
1.1 |
% |
Hila Klein |
|
|
* |
|
|
|
* |
|
Gali Arnon |
|
|
* |
|
|
|
* |
|
Matti Yahav |
|
|
* |
|
|
|
* |
|
Sharon Steiner |
|
|
* |
|
|
|
* |
|
Adam Fisher |
|
|
* |
|
|
|
* |
|
Yael Garten |
|
|
* |
|
|
|
* |
|
Ron Gutler |
|
|
* |
|
|
|
* |
|
Gili Iohan |
|
|
* |
|
|
|
* |
|
Jonathan Kolber(3)
|
|
|
2,933,612 |
|
|
|
7.6 |
% |
Nir Zohar |
|
|
* |
|
|
|
* |
|
All executive officers and directors as a group (12 persons) |
|
|
6,827,217 |
|
|
|
16.9 |
% |
* less than 1%
|
(1) |
Based on information available to us, Mr. Kaufman holds 1,814,460 ordinary shares directly and 942,932 ordinary shares underlying
options that are currently exercisable within 60 days of February 1, 2024, at a weighted-average exercise price of $60.19, which expire
between 2025 and 2030. |
|
(2) |
Based on information available to us, Mr. Katz holds 232,278 ordinary shares directly, 204,541 ordinary shares underlying options
that are currently exercisable within 60 days of February 1, 2024, at a weighted-average exercise price of $72.63, which expire between
2027 and 2030, and 8,779 restricted share units that shall vest within 60 days of February 1, 2024. |
|
(3) |
Based on information reported on a Schedule 13G/A filed on January 11, 2021 and information available to us, Mr. Kolber’s holdings
represent (a) 809,835 ordinary shares held by Mr. Kolber directly, (b) 1,939,665 ordinary shares held by Anfield Ltd., over which Mr.
Kolber has sole voting power, and (c) 184,112 ordinary shares held by Artemis Asset Holding Limited, on behalf of the Jonathan Kolber
Bare Trust, of which Mr. Kolber is the sole beneficiary. Mr. Kolber may be deemed to have beneficial ownership of all of these ordinary
shares, and his business address is 12 Abba Even Blvd, Herzliya, Israel 4672530. |
To our knowledge, other than as disclosed in the table above, our other filings with
the SEC and this Annual Report, there has been no significant change in the percentage ownership held by any major shareholder since January
1, 2021. The major shareholders listed above do not have voting rights with respect to their ordinary shares that are different from the
voting rights of other holders of our ordinary shares.
As the majority of our shares are held in book-entry form, we are not aware of the identity
of all of our shareholders. As of February 1, 2024, we had 77,507 ordinary shares held by 14 U.S. resident shareholders of record, not
including Cede & Co., the nominee of The Depository Trust Company.
B. |
Related Party Transactions |
Our policy is to enter into transactions with related parties on terms that, on the
whole, are no more or less favorable than those available from unaffiliated third parties. Based on our experience in the business sectors
in which we operate and the terms of our transactions with unaffiliated third parties, we believe that all of the transactions described
below met this policy standard at the time they occurred.
The following is a description of our related party transactions, as defined under Item
7.B of Form 20-F, since January 1, 2023.
Agreements with directors and officers
Employment agreements. We entered into
employment agreements with each of our executive officers. The agreements provide for the terms of each individual’s employment
or service with the Company, as applicable.
Options and restricted share units. Since our
inception, we have granted options to purchase our ordinary shares and restricted share units to our executive officers and granted options
to purchase our ordinary shares to certain of our directors. We describe our share option plans under Item 6.B. ”Directors,
Senior Management and Employees—Compensation—Share Option Plans.”
Exculpation, indemnification and insurance.
Our amended and restated articles of association permit us to exculpate, indemnify and insure our office holders to the fullest extent
permitted by the Companies Law. We have entered into agreements with certain of our office holders, exculpating them from a breach of
their duty of care to us to the fullest extent permitted by law and undertaking to indemnify them to the fullest extent permitted by law,
subject to certain exceptions, including with respect to liabilities resulting from the IPO to the extent that these liabilities are not
covered by insurance. See Item 6.C.”Directors, Senior Management and Employees—Board Practices—Exculpation,
insurance and indemnification of office holders.”
C. |
Interests of Experts and Counsel |
None.
Item 8. Financial Information
A. |
Consolidated Statements and Other Financial Information |
Consolidated Financial Statements
See Item 18. “Financial Statements.”
Legal and Arbitration Proceedings
From time to time, we may be involved in various claims and legal proceedings related
to claims arising out of our operations. We are not currently a party to any material legal proceedings, including any such proceedings
that are pending or threatened, of which we are aware.
Dividend Policy
We have never declared or paid any dividends on our ordinary shares. We do not anticipate
paying any dividends in the foreseeable future. We currently intend to retain future earnings, if any, to finance operations and expand
our business. Our board of directors has sole discretion whether to pay dividends. If our board of directors decides to pay dividends,
the form, frequency and amount will depend upon our future operations and earnings, capital requirements and surplus, general financial
condition, contractual restrictions and other factors that our directors may deem relevant.
The Companies Law imposes restrictions on our ability to declare and pay dividends.
Payment of dividends may be subject to Israeli withholding taxes. See Item 10.E. “Taxation—Taxation
and government programs—Israeli tax considerations and government programs” for additional information.
None.
Item 9. The Offer and Listing
A. |
Offer and Listing Details |
Our ordinary shares commenced trading on the New York Stock Exchange on June 13, 2019
under the trading symbol “FVRR.” Prior to this, no public market existed for our ordinary shares.
Not applicable.
Our ordinary shares commenced trading on the New York Stock Exchange on June 13, 2019
under the symbol “FVRR.”
Not Applicable
Not applicable.
Not applicable.
Item 10. Additional Information
Not applicable.
B. |
Memorandum and Articles of Association |
A copy of our amended and restated articles of association is attached as Exhibit 1.1
to this Annual Report. Other than as set forth below, the information called for by this Item is attached as Exhibit 2.1 to this Annual
Report and is incorporated by reference into this Annual Report.
Share Capital
As of December 31, 2023, we had 38,653,958 ordinary shares outstanding.
Exchange controls
There are currently no Israeli currency control restrictions on remittances of dividends
on our ordinary shares, proceeds from the sale of the ordinary shares or interest or other payments to non-residents of Israel, except
for shareholders who are subjects of countries that are, or have been, in a state of war with Israel.
Shareholder meetings
Under Israeli law, we are required to hold an annual general meeting of our shareholders
once every calendar year that must be held no later than 15 months after the date of the previous annual general meeting. All meetings
other than the annual general meeting of shareholders are referred to in our amended and restated articles of association as special general
meetings. Our board of directors may call special general meetings whenever it sees fit, at such time and place, within or outside of
Israel, as it may determine. In addition, the Companies Law provides that our board of directors is required to convene a special general
meeting upon the written request of (i) any two or more of our directors or one-quarter or more of the serving members of our board of
directors or (ii) one or more shareholders holding, in the aggregate, either (a) 5% or more of our outstanding issued shares and 1% or
more of our outstanding voting power or (b) 5% or more of our outstanding voting power.
Subject to the provisions of the Companies Law and the regulations promulgated thereunder,
shareholders entitled to participate and vote at general meetings are the shareholders of record on a date to be decided by the board
of directors, which, as a company listed on an exchange outside Israel, may be between four and 40 days prior to the date of the meeting.
Furthermore, the Companies Law requires that resolutions regarding the following matters must be passed at a general meeting of our shareholders:
|
• |
amendments to our articles of association; |
|
• |
appointment, termination or the terms of service of our auditors; |
|
• |
appointment of external directors (if applicable); |
|
• |
approval of certain related party transactions; |
|
• |
increases or reductions of our authorized share capital; |
|
• |
the exercise of our board of director’s powers by a general meeting, if our board of directors is unable to exercise its powers
and the exercise of any of its powers is required for our proper management. |
The Companies Law requires that a notice of any annual general meeting or special
general meeting be provided to shareholders at least 21 days prior to the meeting and if the agenda of the meeting includes, among other
things, the appointment or removal of directors, the approval of transactions with office holders or interested or related parties or
the approval of a merger, notice must be provided at least 35 days prior to the meeting. Under the Companies Law and our amended and restated
articles of association, shareholders are not permitted to take action by way of written consent in lieu of a meeting.
Borrowing powers
Pursuant to the Companies Law and our amended and restated articles of association,
our board of directors may exercise all powers and take all actions that are not required under law or under our amended and restated
articles of association to be exercised or taken by our shareholders, including the power to borrow money for company purposes.
The following is a summary of each material contract, other than material contracts
entered into in the ordinary course of business, to which we are or have been a party, for the two years immediately preceding the date
of this Annual Report:
There are currently no Israeli currency control restrictions on remittances of dividends
on our ordinary shares, proceeds from the sale of the ordinary shares or interest or other payments to non-residents of Israel, except
for shareholders who are subjects of countries that are, or have been, in a state of war with Israel.
Taxation and government programs
The following description is not intended to constitute a complete analysis of all tax
consequences relating to the acquisition, ownership and disposition of our ordinary shares. You should consult your own tax advisor concerning
the tax consequences of your particular situation, as well as any tax consequences that may arise under the laws of any state, local,
foreign or other taxing jurisdiction.
Israeli tax considerations and government programs
The following is a brief summary of the material Israeli tax laws applicable to us,
and certain Israeli Government programs that benefit us. This section also contains a discussion of material Israeli tax consequences
concerning the ownership and disposition of our ordinary shares. This summary does not discuss all the aspects of Israeli tax law that
may be relevant to a particular investor in light of his or her personal investment circumstances or to some types of investors subject
to special treatment under Israeli law. Examples of such investors include residents of Israel or traders in securities who are subject
to special tax regimes not covered in this discussion. To the extent that the discussion is based on new tax legislation that has not
yet been subject to judicial or administrative interpretation, we cannot assure you that the appropriate tax authorities or the courts
will accept the views expressed in this discussion. The discussion below is subject to change, including due to amendments under Israeli
law or changes to the applicable judicial or administrative interpretations of Israeli law, which change could affect the tax consequences
described below.
General corporate tax structure in Israel
Israeli companies are generally subject to corporate tax. The corporate tax rate in
2018 and thereafter is 23% of their taxable income. However, the effective tax rate payable by a company that derives income from an Approved
Enterprise, a Preferred Enterprise, a Beneficiary Enterprise or a Technology Enterprise (as discussed below) may be considerably less.
Capital gains derived by an Israeli company are generally subject to the ordinary corporate tax rate.
Law for the Encouragement of Industry (Taxes), 5729-1969
The Law for the Encouragement of Industry (Taxes), 5729-1969, generally referred to
as the Industry Encouragement Law, provides several tax benefits for “Industrial Companies.” We believe that we currently
qualify as an Industrial Company within the meaning of the Industry Encouragement Law.
The Industry Encouragement Law defines an “Industrial Company” as an Israeli
resident-company, of which 90% or more of its income in any tax year, other than income from certain government loans, is derived from
an “Industrial Enterprise” owned by it and located in Israel or in the “Area”, in accordance with the definition
under section 3A of the Israeli Income Tax Ordinance (New Version) 1961, or the Ordinance. An “Industrial Enterprise” is defined
as an enterprise which is held by an Industrial Company whose principal activity in a given tax year is industrial production.
The following corporate tax benefits, among others, are available to Industrial Companies:
|
• |
amortization of the cost of purchased patent, rights to use a patent, and know how, which are used for the development or advancement
of the Industrial Enterprise, over an eight-year period, commencing on the year in which such rights were first exercised; |
|
• |
under limited conditions, an election to file consolidated tax returns with controlled Israeli Industrial Companies; and |
|
• |
expenses related to a public offering are deductible in equal amounts over three years commencing on the year of the offering.
|
Eligibility for benefits under the Industry Encouragement Law is not contingent upon
approval of any governmental authority.
Tax benefits and grants for research and development
Israeli tax law allows, under certain conditions, a tax deduction
for expenditures, including capital expenditures, in scientific research in the fields of industry, agriculture, transportation or energy,
for the year in which they are incurred. Expenditures are deemed related to scientific research and development projects, if:
|
• |
The expenditures are approved by the relevant Israeli government ministry, and the Israeli Innovation Authority; |
|
• |
The research and development must be for the promotion of the company; and |
|
• |
The research and development is carried out by or on behalf of the company seeking such tax deduction. |
The amount of such deductible expenses is reduced by the sum of any funds received
through government grants for the finance of such scientific research and development projects. No deduction under these research and
development deduction rules is allowed if such deduction is related to an expense invested in an asset depreciable under the general depreciation
rules of the Ordinance. Expenditures that are unqualified under the conditions above are deductible in equal amounts over three years.
Every tax year, the company applies to the Israel Innovation Authority for approval
to allow a tax deduction for all or most of research and development expenses during the year incurred. There can be no assurance that
such application will be accepted.
Law for the Encouragement of Capital Investments, 5719-1959
The Law for the Encouragement of Capital Investments, 5719-1959, generally referred
to as the Investment Law, provides certain incentives for capital investments in production facilities (or other eligible assets).
The Investment Law was significantly amended effective as of January 1, 2011, or the
2011 Amendment, and as of January 1, 2017, or the 2017 Amendment. The 2011 Amendment introduced new benefits to replace those granted
in accordance with the provisions of the Investment Law in effect prior to the 2011 Amendment. The 2017 Amendment introduces new benefits
for Technological Enterprises, alongside the existing tax benefits.
Tax benefits subsequent to the 2005 amendment
The 2005 Amendment applies to new investment programs and investment programs commencing
after 2004, but does not apply to investment programs approved prior to April 1, 2005. The 2005 Amendment provides that terms and benefits
included in any certificate of approval that was granted before the 2005 Amendment became effective (April 1, 2005) will remain subject
to the provisions of the Investment Law as in effect on the date of such approval. An enterprise that qualifies under the new provisions
is referred to as a “Beneficiary Enterprise”, rather than “Approved Enterprise”. The 2005 Amendment provides that
the approval of the Investment Center is required only for Approved Enterprises that receive cash grants. As a result, a company is no
longer required to obtain the advance approval of the Investment Center in order to receive the tax benefits. Rather, a company may claim
the tax benefits offered by the Investment Law directly in its tax returns, provided that its facilities meet the criteria for tax benefits
set forth in the 2005 Amendment. A company that has a Beneficiary Enterprise may, at its discretion, approach the Israel Tax Authority
for a pre-ruling confirming that it is in compliance with the provisions of the Investment Law.
In order to receive the tax benefits, a company must make an investment which meets
all of the conditions, including exceeding a minimum entitling investment amount, set forth in the Investment Law. Such investment allows
a company to receive “Beneficiary Enterprise” status, and may be made over a period of no more than three years ending at
the end of the year in which the company chose to have the tax benefits apply to its Beneficiary Enterprise, referred to as the “Year
of Election.”
The extent of the tax benefits available under the 2005 Amendment to qualifying income
of a Beneficiary Enterprise depend on, among other things, the geographic location in Israel of the Beneficiary Enterprise. The location
will also determine the period for which tax benefits are available. In the event that the Company is profitable for tax purposes, such
tax benefits include an exemption from corporate tax on undistributed income for a period of between two to ten years, depending on the
geographic location of the Beneficiary Enterprise in Israel, and a reduced corporate tax rate of between 10% to 25% for the remainder
of the benefits period, depending on the level of foreign investment in the company in each year. A company qualifying for tax benefits
under the 2005 Amendment which pays a dividend out of income derived by its Beneficiary Enterprise during the tax exemption period will
be subject to corporate tax in respect of the gross amount of the dividend (to reflect the pre-tax income that it would have had to earn
in order to distribute the dividend) which would have otherwise been applicable, or a lower rate in the case of a qualified foreign investment
company which is at least 49% owned by non-Israeli residents. In addition, dividends paid to Israeli shareholders out of income attributed
to a Beneficiary Enterprise are generally subject to withholding tax at source at the rate of 15% (in the case of non-Israeli shareholders
– subject to the receipt in advance of a valid certificate from the ITA allowing for a reduced tax rate, 15%), or such lower rate
as may be provided under any applicable tax treaty.
The benefits available to a Beneficiary Enterprise are subject to the fulfillment of
conditions stipulated in the Investment Law and its regulations. If a company does not meet these conditions, it may be required to refund
the amount of tax benefits, as adjusted by the Israeli consumer price index, and interest, or other monetary penalties.
The Company has a “Beneficiary Enterprise” status and has elected 2012 to
be its “Year of Election” to be eligible as a “Beneficiary Enterprise.” The benefit period begins in the year
in which taxable income is first earned, limited to 12 years from the “Year of Election.”
Tax benefits under the 2011 amendment
The 2011 Amendment cancelled the availability of the benefits granted under the Investment
Law prior to 2011 and, instead, introduced new benefits for income generated by a “Preferred Company” through its “Preferred
Enterprise” (as such terms are defined in the Investment Law) as of January 1, 2011. The definition of a Preferred Company includes
a company incorporated in Israel that is not fully owned by a governmental entity, and that has, among other things, Preferred Enterprise
status and is controlled and managed from Israel. Pursuant to the 2011 Amendment, a Preferred Company was entitled to a reduced corporate
tax rate of 16% and 7.5% (zone A), respectively, in 2017 and thereafter.
Dividends distributed to Israeli shareholders from income which is attributed to a “Preferred
Enterprise” are generally subject to withholding tax at source at the rate of 20% (in the case of non-Israeli shareholders - subject
to the receipt in advance of a valid certificate from the ITA allowing for a reduced tax rate, 20% or such lower rate as may be provided
under the provisions of any applicable double tax treaty). However, if such dividends are paid to an Israeli company, no tax is required
to be withheld (although, if such dividends are subsequently distributed to individuals or a non-Israeli company, the aforesaid will apply).
New tax benefits under the 2017 amendment that became effective
on January 1, 2017
The 2017 Amendment was enacted as part of the Economic Efficiency
Law that was published on December 29, 2016, and is effective as of January 1, 2017. The 2017 Amendment provides new tax benefits for
two types of “Technology Enterprises,” as described below, and is in addition to the other existing tax beneficial programs
under the Investment Law.
The 2017 Amendment provides that a technology company satisfying
certain conditions will qualify as a “Preferred Technology Enterprise” and will thereby enjoy a reduced corporate tax rate
of 12% on income that qualifies as “Preferred Technology Income”, as defined in the Investment Law. The tax rate is further
reduced to 7.5% for a Preferred Technology Enterprise located in development zone “A”. In addition, a Preferred Technology
Company will enjoy a reduced corporate tax rate of 12% on capital gain derived from the sale of certain “Benefitted Intangible Assets”
(as defined in the Investment Law) to a related foreign company if the Benefitted Intangible Assets were acquired from a foreign company
on or after January 1, 2017 for at least NIS 200 million, and the sale receives prior approval from the National Authority for Technological
Innovation previously known as the Israeli Office of the Chief Scientist), to which we refer as IIA.
The 2017 Amendment further provides that a technology company satisfying
certain conditions (group turnover of at least NIS 10 billion) will qualify as a “Special Preferred Technology Enterprise”
and will thereby enjoy a reduced corporate tax rate of 6% on “Preferred Technology Income” regardless of the company’s
geographic location within Israel. In addition, a Special Preferred Technology Enterprise will enjoy a reduced corporate tax rate of 6%
on capital gain derived from the sale of certain “Benefitted Intangible Assets” to a related foreign company if the Benefitted
Intangible Assets were either developed by the Special Preferred Enterprise or acquired from a foreign company on or after January 1,
2017, and the sale received prior approval from IIA. A Special Preferred Technology Enterprise that acquires Benefitted Intangible Assets
from a foreign company for more than NIS 500 million will be eligible for these benefits for at least ten years, subject to certain approvals
as specified in the Investment Law.
Dividends distributed to Israeli shareholders by a Preferred Technology
Enterprise or a Special Preferred Technology Enterprise, paid out of Preferred Technology Income, are generally subject to withholding
tax at source at the rate of 20% (in the case of non-Israeli shareholders - subject to the receipt in advance of a valid certificate from
the ITA allowing for a reduced tax rate, 20% or such lower rate as may be provided in an applicable tax treaty). However, if such dividends
are paid to an Israeli company, no tax is required to be withheld (although, if such dividends are subsequently distributed to individuals
or a non-Israeli company, the aforesaid will apply). If such dividends are distributed to a foreign company that holds solely or together
with other foreign companies 90% or more in the Israeli company and other conditions are met, the withholding tax rate will be 4%.
We evaluated the impact of the 2017 Amendment and the degree to
which we will qualify as a Preferred Technology Enterprise, the amount of Preferred Technology Income that we may have and other benefits
that we may receive from the 2017 Amendment. We expect to utilize it starting from 2024.
In 2022, the Company reported profit for tax purposes. According
to the Ordinance, current business profits may be offset against carryforward business losses. The Company has offset all of its profit
for tax in the year 2022 against such carryforward losses.
In 2023, the Company expects to report a profit for tax purposes
and will utilize tax exempted as a “beneficiary enterprise”. However, this tax exemption will be revoked if a dividend (or
deemed dividend) is distributed, in which case a corporate tax rate of 23% will be applied.
Taxation of our shareholders
Capital gains taxes applicable
to non-Israeli resident shareholders. A non-Israeli resident who derives capital gains from the sale of shares in an Israeli resident
company that were purchased after the company was listed for trading on a stock exchange outside of Israel, will be exempt from Israeli
tax so long as the shares were not held through a permanent establishment that the non-resident maintains in Israel. However, non-Israeli
corporations will not be entitled to the foregoing exemption if Israeli residents: (i) have a controlling interest of more than 25% in
such non-Israeli corporation or (ii) are the beneficiaries of, or are entitled to, 25% or more of the revenues or profits of such non-Israeli
corporation, whether directly or indirectly. In addition, such exemption is not applicable to a person whose gains from selling or otherwise
disposing of the shares are deemed to be business income.
Additionally, a sale of securities by a non-Israeli resident may be exempt from Israeli
capital gains tax under the provisions of an applicable tax treaty. For example, under the Convention Between the Government of the United
States of America and the Government of the State of Israel with respect to Taxes on Income, as amended, or the U.S. Israel Tax Treaty,
the sale, exchange or other disposition of shares by a shareholder who is a United States resident (for purposes of the treaty) holding
the shares as a capital asset and is entitled to claim the benefits afforded to such a resident by the U.S. Israel Tax Treaty, or a Treaty
U.S. Resident, is generally exempt from Israeli capital gains tax unless: (i) the capital gain arising from such sale, exchange or disposition
is attributed to real estate located in Israel; (ii) the capital gain arising from such sale, exchange or disposition is attributed to
royalties; (iii) the capital gain arising from the such sale, exchange or disposition is attributed to a permanent establishment in Israel,
under certain terms; (iv) such Treaty U.S. Resident holds, directly or indirectly, shares representing 10% or more of the voting capital
during any part of the 12 month period preceding the disposition, subject to certain conditions; or (v) such Treaty U.S. Resident is an
individual and was present in Israel for 183 days or more during the relevant taxable year.
In some instances where our shareholders may be liable for Israeli tax on the sale of
their ordinary shares, the payment of the consideration may be subject to the withholding of Israeli tax at source. Shareholders may be
required to demonstrate that they are exempt from tax on their capital gains in order to avoid withholding at source at the time of sale
(i.e., resident certificate or other documentation). Specifically, in transactions involving a sale of all of the shares of an Israeli
resident company, in the form of a merger or otherwise, the Israel Tax Authority may require from shareholders who are not liable for
Israeli tax to sign declarations in forms specified by this authority or obtain a specific exemption from the Israel Tax Authority to
confirm their status as non-Israeli resident, and, in the absence of such declarations or exemptions, may require the purchaser of the
shares to withhold taxes at source.
Taxation of non-Israeli shareholders on receipt of
dividends. Non-Israeli residents (either individuals or corporations) are generally subject to Israeli income tax on the receipt
of dividends paid on our ordinary shares at the rate of 25%, which tax will be withheld at source, unless relief is provided in a treaty
between Israel and the shareholder’s country of residence (subject to the receipt in advance of a valid certificate from the ITA
allowing for a reduced tax rate). With respect to a person who is a “substantial shareholder” at the time of receiving the
dividend or at any time during the preceding twelve months, the applicable tax rate is 30%. A “substantial shareholder” is
generally a person who alone or together with such person’s relative or another person who collaborates with such person on a permanent
basis, holds, directly or indirectly, at least 10% of any of the “means of control” of the corporation. “Means of control”
generally include the right to vote, receive profits, nominate a director or an executive officer, receive assets upon liquidation, or
order someone who holds any of the aforesaid rights how to act, regardless of the source of such right. Such dividends are generally subject
to Israeli withholding tax at a rate of 25% so long as the shares are registered with a nominee company (whether the recipient is a substantial
shareholder or not) and, subject to the receipt in advance of a valid certificate from the ITA allowing for a reduced tax rate, 15% if
the dividend is distributed from income attributed to an Approved Enterprise or a Beneficiary Enterprise and 20% if the dividend is distributed
from income attributed to a Preferred Enterprise or Preferred Technology Enterprise or such lower rate as may be provided in an applicable
tax treaty. For example, under the United States Israel Tax Treaty, the maximum rate of tax withheld at source in Israel on dividends
paid to a holder of our ordinary shares who is a Treaty U.S. Resident is 25%. However, generally, the maximum rate of withholding tax
on dividends, not generated by a Preferred Enterprise or Beneficiary Enterprise, that are paid to a United States corporation holding
10% or more of the outstanding voting capital throughout the tax year in which the dividend is distributed as well as during the previous
tax year, is 12.5%, provided that not more than 25% of the gross income for such preceding year consists of certain types of dividends
and interest. Notwithstanding the foregoing, dividends distributed from income attributed to an Approved Enterprise, Beneficiary Enterprise
or Preferred Enterprise are not entitled to such reduction under the tax treaty but are subject to a withholding tax rate of 15% for a
shareholder that is a U.S. corporation, provided that the conditions related to 10% or more holding and to our gross income for the previous
year (as set forth in the previous sentence) is met. If the dividend is attributable partly to income derived from an Approved Enterprise,
Benefited Enterprise or Preferred Enterprise, and partly to other sources of income, the withholding rate will be a blended rate reflecting
the relative portions of the two types of income. We cannot assure you that we will designate the profits that we may distribute in a
way that will reduce shareholders’ tax liability.
A non-Israeli resident who receives dividends from which tax was withheld is generally
exempt from the obligation to file tax returns in Israel with respect to such income, provided that (i) such income was not generated
from business conducted in Israel by the taxpayer, (ii) the taxpayer has no other taxable sources of income in Israel with respect to
which a tax return is required to be filed, and (iii) the taxpayer is not obligated to pay excess tax (as further explained below).
Surtax. Subject to
the provisions of an applicable tax treaty, individuals who are subject to tax in Israel (whether any such individual is an Israeli resident
or non-Israeli resident) are also subject to an additional tax at a rate of 3% on annual income (including, but not limited to, dividends,
interest and capital gain) exceeding NIS 698,280 for 2023, which amount is linked to the annual change in the Israeli consumer price index.
Estate and Gift Tax. Israeli law presently
does not impose estate or gift taxes.
United States federal income taxation
The following is a description of the material U.S. federal income tax consequences
of the acquisition, ownership and disposition of our ordinary shares. This description addresses only the U.S. federal income tax consequences
to U.S. Holders (as defined below) that hold our ordinary shares as capital assets within the meaning of Section 1221 of the Internal
Revenue Code of 1986, as amended, or the Code, and that have the U.S. dollar as their functional currency. This discussion is based upon
the Code, applicable U.S. Treasury regulations, administrative pronouncements and judicial decisions, in each case as in effect on the
date hereof, all of which are subject to change (possibly with retroactive effect). No ruling will be requested from the Internal Revenue
Service, or the IRS, regarding the tax consequences of the acquisition, ownership or disposition of the ordinary shares, and there can
be no assurance that the IRS will agree with the discussion set out below. This summary does not address any U.S. tax consequences other
than U.S. federal income tax consequences (e.g., the estate and gift tax or the Medicare tax on net investment income) and does not address
any state, local or non-U.S. tax consequences.
This description does not address tax considerations applicable to holders that may
be subject to special tax rules, including, without limitation:
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banks, financial institutions or insurance companies; |
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real estate investment trusts or regulated investment companies; |
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traders that elect to mark to market; |
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tax exempt entities or organizations; |
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holders subject to alternative minimum tax; |
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“individual retirement accounts” and other tax deferred accounts; |
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certain former citizens or long term residents of the United States; |
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persons that are resident or ordinarily resident in or have a permanent establishment in a jurisdiction outside the United States;
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persons that acquired our ordinary shares pursuant to the exercise of any employee share option or otherwise as compensation for
the performance of services; |
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persons holding our ordinary shares as part of a “hedging,” “integrated” or “conversion” transaction
or as a position in a “straddle” for U.S. federal income tax purposes; |
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partnerships or other pass through entities and persons holding the ordinary shares through partnerships or other pass through entities;
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persons whose functional currency for U.S. federal income tax purposes is not the U.S. dollar; |
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persons holding ordinary shares in connection with a trade or business outside the United States; |
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holders of Convertible Notes or ordinary shares acquired upon a conversion of Convertible Notes; or |
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holders that own directly, indirectly or through attribution 10% or more of the total voting power or value of all of our outstanding
shares. |
For purposes of this description, a “U.S. Holder” is a beneficial owner
of our ordinary shares that, for U.S. federal income tax purposes, is:
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an individual who is a citizen or resident of the United States; |
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a corporation (or other entity treated as a corporation for U.S. federal income tax purposes) created or organized in or under the
laws of the United States or any state thereof, including the District of Columbia; |
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an estate the income of which is subject to U.S. federal income taxation regardless of its source; or |
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a trust if such trust has validly elected to be treated as a United States person for U.S. federal income tax purposes or if (1)
a court within the United States is able to exercise primary supervision over its administration and (2) one or more United States persons
have the authority to control all of the substantial decisions of such trust. |
If a partnership (or any other entity or arrangement treated as a partnership for
U.S. federal income tax purposes) holds our ordinary shares, the tax treatment of a partner in such partnership will generally depend
on the status of the partner and the activities of the partnership. Such a partner or partnership should consult its tax advisor as to
the particular U.S. federal income tax consequences of acquiring, owning and disposing of our ordinary shares in its particular circumstance.
You should consult your tax advisor with respect to the U.S. federal, state, local
and foreign tax consequences of acquiring, owning and disposing of our ordinary shares.
Passive Foreign Investment Company considerations
There can be no assurance that we will not be classified as a
passive foreign investment company, which could result in adverse U.S. federal income tax consequences to U.S. Holders of our ordinary
shares.
If a non-U.S. company is classified as a PFIC in any taxable year, a U.S. Holder
of such PFIC’s shares will be subject to special rules generally intended to reduce or eliminate any benefits from the deferral
of U.S. federal income tax that such U.S. Holder could derive from investing in a non-U.S. company that does not distribute all of its
earnings on a current basis.
In general, a non-U.S. corporation will be classified as a PFIC for any taxable year
if at least (i) 75% of its gross income is classified as “passive income” or (ii) 50% of its gross assets (generally determined
on the basis of a quarterly average) produce or are held for the production of passive income, or the asset test. For these purposes,
cash and other assets readily convertible into cash or that do or could generate passive income are considered passive assets and the
value of goodwill and other unbooked intangible assets is generally taken into account. Passive income generally includes, among other
things, rents, dividends, interest, royalties, gains from disposition of passive assets and gains from commodities and securities transactions.
In making this determination, the non-U.S. corporation is treated as earning its proportionate share of any income and owning its proportionate
share of any assets of any corporation in which it directly or indirectly holds 25% or more (by value) of the stock.
The legislative history of the relevant Code provisions indicates that the total
value of a publicly-traded foreign corporation’s assets generally will be treated as equal to the sum of the aggregate value of
its outstanding stock plus its liabilities for purposes of the asset test, and publicly-traded foreign corporations often employ such
market capitalization method to value their assets. However, the IRS has not issued guidance conclusively addressing how to value a publicly-traded
foreign corporation’s assets for PFIC purposes. The trading value of our ordinary shares has in the past, and is likely to continue
to fluctuate. Considering the volatile market conditions, we believe it may be appropriate to employ alternative methods to determine
the value of our assets other than the market capitalization method. After considering the total value of our assets determined under
an alternative valuation method that takes into account, in addition to the trading value of our ordinary shares, a control premium, we
believe that we were not a PFIC for the taxable year ended December 31, 2023. However, if the market capitalization method were determined
to be the only appropriate method of valuing our assets, there is a significant risk that we would be treated as a PFIC for the taxable
year ended December 31, 2023. There can be no certainty that the IRS will not challenge our position and determine that based on the IRS’s
interpretation of the asset test, we were a PFIC for the taxable year ended December 31, 2023.
Because PFIC status is based on our income, assets and activities for the entire
taxable year, which are subject to change, it is not possible to determine whether we will be characterized as a PFIC for our current
taxable year or future taxable years until after the close of the applicable taxable year.
In addition, we have a substantial balance of cash and other liquid investments,
which are passive assets for purposes of the PFIC determination. Whether we are treated as a PFIC in the current taxable year or in future
taxable years will depend in part on how, and how quickly, we spend or otherwise utilize these passive assets. Furthermore, the application
of the PFIC rules is subject to uncertainty and the IRS or a court may disagree with our determinations, including the manner in which
we determine the value of our assets and the percentage of our assets that are passive assets under the PFIC rules. Therefore, there can
be no assurance regarding our PFIC status for our prior taxable year, our current taxable year or for any future taxable year.
Under the PFIC rules, if we were considered a PFIC at any time that you hold our
ordinary shares, we would continue to be treated as a PFIC with respect to your investment in all succeeding years during which you own
our ordinary shares (regardless of whether we continue to meet the tests described above) unless (i) we have ceased to be a PFIC and (ii)
you have made a “deemed sale” election under the PFIC rules. If such election is made, you will be deemed to have sold your
ordinary shares at their fair market value on the last day of the last taxable year in which we were a PFIC, and any gain from the deemed
sale would be subject to the rules described in the following paragraph. After the deemed sale election, so long as we do not become a
PFIC in a subsequent taxable year, the ordinary shares with respect to which such election was made will not be treated as shares in a
PFIC. You should consult your own tax advisor as to the possibility and consequences of making a deemed sale election.
If we are considered a PFIC at any time that you hold ordinary shares, unless (i)
we have ceased to be a PFIC and you have previously made the deemed sale election described above or (ii) you make one of the elections
described below, any gain recognized by you on a sale or other disposition of the ordinary shares, as well as the amount of any “excess
distribution” (defined below) received by you, would be allocated ratably over your holding period for the ordinary shares. The
amounts allocated to the taxable year of the sale or other disposition (or the taxable year of receipt, in the case of an excess distribution)
and to any year before we became a PFIC would be taxed as ordinary income. The amount allocated to each other taxable year would be subject
to tax at the highest rate in effect for individuals or corporations, as appropriate, for that taxable year, and an interest charge would
be imposed. For purposes of these rules, an excess distribution is the amount by which any distribution received by you on your ordinary
shares in a taxable year exceeds 125% of the average of the annual distributions on the ordinary shares during the preceding three taxable
years or your holding period, whichever is shorter. Distributions below the 125% threshold are treated as dividends taxable in the year
of receipt and are not subject to prior highest tax rates or the interest charge.
If we are treated as a PFIC with respect to you for any taxable year, you will be
deemed to own shares in any entities in which we own equity that are also PFICs, or lower tier PFICs, and you may be subject to the tax
consequences described above with respect to the shares of such lower tier PFIC you would be deemed to own.
Mark to market elections
If we are a PFIC for any taxable year during which you hold ordinary shares, then in
lieu of being subject to the tax and interest charge rules discussed above, you may make an election to include gain on the ordinary shares
as ordinary income under a mark to market method, provided that such ordinary shares are “marketable.” The ordinary shares
will be marketable if they are “regularly traded” on a qualified exchange or other market, as defined in applicable U.S. Treasury
regulations, such as the New York Stock Exchange (or on a foreign stock exchange that meets certain conditions). For these purposes, the
ordinary shares will be considered regularly traded during any calendar year during which they are traded, other than in de minimis quantities,
on at least 15 days during each calendar quarter. Any trades that have as their principal purpose meeting this requirement will be disregarded.
However, because a mark to market election cannot be made for any lower tier PFICs that we may own, you will generally continue to be
subject to the PFIC rules discussed above with respect to your indirect interest in any investments we own that are treated as an equity
interest in a PFIC for U.S. federal income tax purposes. As a result, it is possible that any mark to market election with respect to
the ordinary shares will be of limited benefit.
If you make an effective mark to market election, in each year that we are a PFIC, you
will include in ordinary income the excess of the fair market value of your ordinary shares at the end of the year over your adjusted
tax basis in the ordinary shares. You will be entitled to deduct as an ordinary loss in each such year the excess of your adjusted tax
basis in the ordinary shares over their fair market value at the end of the year, but only to the extent of the net amount previously
included in income as a result of the mark to market election. If you make an effective mark to market election, in each year that we
are a PFIC, any gain that you recognize upon the sale or other disposition of your ordinary shares will be treated as ordinary income
and any loss will be treated as ordinary loss, but only to the extent of the net amount of previously included income as a result of the
mark to market election.
Your adjusted tax basis in the ordinary shares will be increased by the amount of any
income inclusion and decreased by the amount of any deductions under the mark to market rules discussed above. If you make an effective
mark to market election, it will be effective for the taxable year for which the election is made and all subsequent taxable years unless
the ordinary shares are no longer regularly traded on a qualified exchange or the IRS consents to the revocation of the election. You
should consult your tax advisor about the availability of the mark to market election, and whether making the election would be advisable
in your particular circumstances.
Qualified electing fund elections
In certain circumstances, a U.S. equity holder in a PFIC may avoid the adverse tax and
interest charge regime described above by making a “qualified electing fund” election to include in income its share of the
corporation’s income on a current basis. However, you may make a qualified electing fund election with respect to the ordinary shares
only if we agree to furnish you annually with a PFIC annual information statement as specified in the applicable U.S. Treasury regulations.
We do not intend to provide the information necessary for you to make a qualified electing fund election if we are classified as a PFIC.
Therefore, you should assume that you will not receive such information from us and would therefore be unable to make a qualified electing
fund election with respect to any of our ordinary shares were we to be or become a PFIC.
Tax reporting
If you own ordinary shares during any year in which we are a PFIC, you generally will
be required to file an IRS Form 8621 with respect to us, generally with your federal income tax return for that year. If we are a PFIC
for a given taxable year, then you should consult your tax advisor concerning your annual filing requirements.
You should consult your tax advisor regarding whether we are a PFIC as well as the potential
U.S. federal income tax consequences of holding and disposing of our ordinary shares if we are or become classified as a PFIC, including
the possibility of making a mark to market election in your particular circumstances.
Distributions
Subject to the discussion under ”Passive
Foreign Investment Company considerations” above, the gross amount of any distribution made to you with respect to our
ordinary shares, before reduction for any Israeli taxes withheld therefrom, generally will be includible in your income as dividend income
on the date on which the dividends are actually or constructively received, to the extent such distribution is paid out of our current
or accumulated earnings and profits as determined under U.S. federal income tax principles. To the extent that the amount of any distribution
by us exceeds our current and accumulated earnings and profits as determined under U.S. federal income tax principles, it will be treated
first as a tax free return of your adjusted tax basis in our ordinary shares and thereafter as capital gain. However, we do not expect
to maintain calculations of our earnings and profits under U.S. federal income tax principles and, therefore, you should expect that the
entire amount of any distribution generally will be reported as dividend income to you. If you are a non corporate U.S. Holder you may
qualify for the lower rates of taxation with respect to dividends on ordinary shares applicable to long term capital gains (i.e., gains
from the sale of capital assets held for more than one year), provided that we are not a PFIC (as discussed above under ”Passive
Foreign Investment Company considerations”) with respect to you in our taxable year in which the dividend was paid or in
the prior taxable year and certain other conditions are met, including certain holding period requirements and the absence of certain
risk reduction transactions. However, such dividends will not be eligible for the dividends received deduction generally allowed to corporate
U.S. Holders.
The amount of any distribution paid in a currency other than U.S. dollars, or a foreign
currency, including the amount of any withholding tax thereon, will be included in the gross income of a U.S. holder in an amount equal
to the U.S. dollar value of the foreign currency calculated by reference to the exchange rate in effect on the date of receipt, regardless
of whether the foreign currency is converted into U.S. dollars on the date of receipt. If the foreign currency is converted into U.S.
dollars on the date of receipt, a U.S. holder generally should not be required to recognize foreign currency gain or loss in respect of
the distribution. If the foreign currency received in the distribution is not converted into U.S. dollars on the date of receipt, a U.S.
holder will have a basis in the foreign currency equal to its U.S. dollar value on the date of receipt. Any gain or loss on a subsequent
conversion or other disposition of the foreign currency will be treated as ordinary income or loss.
Dividends paid to you with respect to our ordinary shares generally will be treated
as foreign source income that is “passive category income”, which may be relevant in calculating your foreign tax credit limitation.
Subject to certain conditions and limitations, Israeli tax withheld on dividends may be credited against your U.S. federal income tax
liability or, at your election, be deducted from your U.S. federal taxable income. An election to deduct creditable foreign taxes instead
of claiming foreign tax credits applies to all such foreign taxes paid or accrued in the taxable year. Recently issued final U.S. Treasury
regulations have imposed additional requirements that must be met for a foreign tax to be creditable. However, a recent notice from the
IRS indicates that the U.S. Department of the Treasury and the IRS are considering proposing amendments to such regulations and allows,
subject to certain conditions, taxpayers to defer the application of many aspects of such regulations for taxable years beginning on or
after December 28, 2021 and ending before the date that a notice or other guidance withdrawing or modifying the temporary relief is issued
(or any later date specified in such notice or other guidance). The rules relating to the determination of the foreign tax credit are
complex, and you should consult your tax advisor to determine whether and to what extent you will be entitled to this credit.
Sale, exchange or other disposition of ordinary shares
Subject to the discussion under ”Passive
Foreign Investment Company considerations” above, you generally will recognize gain or loss on the sale, exchange or
other disposition of our ordinary shares equal to the difference between the amount realized on such sale, exchange or other disposition
and your adjusted tax basis in our ordinary shares, and such gain or loss will be capital gain or loss. If you are a non corporate U.S.
Holder, capital gain from the sale, exchange or other disposition of ordinary shares is generally eligible for a preferential rate of
taxation applicable to capital gains, if your holding period for such ordinary shares exceeds one year (i.e., such gain is long term capital
gain). The deductibility of capital losses for U.S. federal income tax purposes is subject to limitations under the Code. Any such gain
or loss that a U.S. Holder recognizes generally will be treated as U.S. source income or loss for foreign tax credit limitation purposes.
Backup withholding tax and information reporting requirements
Distributions on and proceeds paid from the sale or other taxable disposition of the
ordinary shares may be subject to information reporting to the IRS. In addition, a U.S. Holder may be subject to backup withholding on
cash payments received in connection with dividend payments and proceeds from the sale or other taxable disposition of ordinary shares
made within the United States or through certain U.S. related financial intermediaries.
Backup withholding will not apply, however, to a U.S. Holder who furnishes a correct
taxpayer identification number, provides other required certification and otherwise complies with the applicable requirements of the backup
withholding rules or who is otherwise exempt from backup withholding (and, when required, demonstrates such exemption). Backup withholding
is not an additional tax. Rather, any amount withheld under the backup withholding rules will be creditable or refundable against the
U.S. Holder’s U.S. federal income tax liability, provided the required information is timely furnished to the IRS.
Foreign asset reporting
Certain U.S. Holders are required to report their holdings of certain foreign financial
assets, including equity of foreign entities, if the aggregate value of all of these assets exceeds certain threshold amounts, by filing
IRS Form 8938 with their federal income tax return. Our ordinary shares are expected to constitute foreign financial assets subject to
these requirements unless the ordinary shares are held in an account at certain financial institutions. U.S. Holders are urged to consult
their tax advisors regarding their information reporting obligations, if any, with respect to their ownership and disposition of our ordinary
shares and the significant penalties for non-compliance.
The above description is not intended to constitute a complete analysis of all tax consequences
relating to acquisition, ownership and disposition of our ordinary shares. You should consult your tax advisor concerning the tax consequences
of your particular situation.
F. |
Dividends and Paying Agents |
Not applicable.
Not applicable.
We are subject to the informational requirements of the Exchange Act. Accordingly, we
are required to file reports and other information with the SEC, including annual reports on Form 20-F and reports on Form 6-K.
As a foreign private issuer, we are exempt under the Exchange Act from, among other
things, the rules prescribing the furnishing and content of proxy statements, and our officers, directors and principal shareholders are
exempt from the reporting and short swing profit recovery provisions contained in Section 16 of the Exchange Act. In addition, we are
not required under the Exchange Act to file periodic reports and financial statements with the SEC as frequently or as promptly as U.S.
companies whose securities are registered under the Exchange Act. We are required to make certain filings with the SEC. The SEC maintains
an internet website that contains reports, proxy statements and other information about issuers, like us, that file electronically with
the SEC. The address of that site is www.sec.gov.
I. |
Subsidiary Information |
Not applicable.
J. |
Annual Report to Securities Holders |
Not applicable.
Item 11. Quantitative and Qualitative Disclosures
About Market Risk
We are exposed to market risk in the ordinary course of our business. Market risk represents
the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure
is primarily a result of foreign currency exchange rates and interest rates, which are discussed in detail below.
Foreign currency risk
The U.S. dollar is our functional currency. Substantially all of our revenue was denominated
in U.S. dollars for the years ended 2023 and 2022, respectively, however certain expenses comprising our cost of revenue and operating
expenses were denominated in NIS, mainly payroll and rent. We also have expenses in other currencies, in particular the EUR and GBP, although
to a much lesser extent.
A decrease of 5% in the U.S. dollar/NIS exchange rate would have increased our cost
of revenue and operating expenses by approximately 1.1% and 1.3% for the years ended December 31, 2023 and 2022, respectively. If the
NIS fluctuates significantly against the U.S. dollar, it may have a negative impact on our results of operations.
During the years 2023 and 2022, we entered into forward, put and call option contracts
to hedge certain forecasted payroll payments denominated in NIS, against exchange rate fluctuations of the U.S. dollar.
We had outstanding contracts that were designated as hedging instruments in a cash flow
hedges, in the aggregate notional amount of $55.0 million and $64.0 million as of December 31, 2023 and December 31, 2022, respectively.
The fair value of the outstanding contracts amounted to an asset of $1.0 million and a liability of $0.1 million as of December 31, 2023
and an asset of $0.1 million and a liability of $1.4 million as of December 31, 2022, recorded under other receivables and other account
payables and accrued expenses, respectively. Losses of $4.1 million and $4.0 million were reclassified from accumulated other comprehensive
losses during the years ended December 31, 2023 and 2022, respectively. Such gains and losses were reclassified from accumulated other
comprehensive losses when the related expenses were incurred. In addition losses of $0.4 million and $1.0 million were reclassified from
other comprehensive loss to financial expenses, net in connection with forecasted transactions not probable of occurring during the years
ended December 31, 2023 and December 31, 2022, respectively.
Interest rate risk
Our investments are subject to market risk due to changes in interest rates, which may
affect our interest income and fair market value of our investments. To minimize this risk, we maintain our portfolio in a variety of
high-grade securities, including treasury, corporate and municipal bonds. The primary objectives of our investment activities are to support
liquidity, preserve principal and to maximize income without significantly increasing risk.
Item 12. Description of Securities Other than Equity Securities
Not applicable.
PART II
Item 13. Defaults, Dividend Arrearages and Delinquencies
None.
Item 14. Material Modifications to the Rights of Security Holders and Use of Proceeds
None.
Item 15. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as that term is defined in Rules 13a-15(e)
and 15d-15(e) under the Exchange Act) that are designed to ensure that information required to be disclosed in the Company’s reports
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and
forms and that such information is accumulated and communicated to our management, including our chief executive officer and chief financial
officer, as appropriate, to allow timely decisions regarding required disclosures. Any controls and procedures, no matter how well designed
and operated, can provide only reasonable assurance of achieving the desired control objectives. Our management, with the participation
of our chief executive officer and chief financial officer, has evaluated the effectiveness of the design and operation of our disclosure
controls and procedures as of December 31, 2023. Based upon that evaluation, our chief executive officer and chief financial officer concluded
that, as of December 31, 2023, our disclosure controls and procedures were effective to accomplish their objectives at the reasonable
assurance level.
Management’s Annual Report on Internal Control over Financial
Reporting
Our management is responsible for establishing and maintaining adequate internal control
over our financial reporting, as such term is defined in Rule 13a-15(f) under the Exchange Act. Our management conducted an assessment
of the effectiveness of our internal control over financial reporting based on the criteria set forth in “Internal Control - Integrated
Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, our
management concluded that, as of December 31, 2023, our internal control over financial reporting was effective.
Attestation Report of the Registered Public Accounting Firm
Our independent registered public accounting firm, Kost Forer Gabbay & Kasierer,
a member of Ernst & Young Global, has audited the consolidated financial statements included in this Annual Report on Form 20-F, and
as part of its audit, has issued its attestation report regarding the effectiveness of our internal control over financial reporting as
of December 31, 2023. The report of Kost Forer Gabbay & Kasierer is included with our consolidated financial statements included elsewhere
in this Annual Report and is incorporated herein by reference.
Changes in Internal Control over Financial Reporting
There were no changes in our internal controls over financial reporting (as such term
is defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act) that occurred during the period covered by this Annual
Report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Item 16. [Reserved]
Item 16A. Audit Committee Financial Expert
Our Board has determined that Mr. Gutler, Ms. Iohan and Mr. Zohar
each satisfy the “independence” requirements set forth in Rule 10A-3 under the Exchange Act. Our board of directors has also
determined that Mr. Gutler is an “audit committee financial expert” as defined in Item 16A of Form 20-F under the Exchange
Act.
Item 16B. Code of Ethics
We have adopted a Code of Ethics and Conduct that applies to all our employees, officers
and directors, including our principal executive, principal financial and principal accounting officer. Our Code of Ethics and Conduct
addresses, among other things, competition and fair dealing, conflicts of interest, financial matters and external reporting, company
funds and assets, confidentiality and corporate opportunity requirements and the process for reporting violations of the Code of Ethics
and Conduct, employee misconduct, conflicts of interest or other violations. Our Code of Ethics and Conduct is intended to meet the definition
of “code of ethics” under Item 16B of 20-F under the Exchange Act.
We will disclose on our website any amendment to, or waiver from, a provision of our
Code of Ethics and Conduct that applies to our directors or executive officers to the extent required under the rules of the SEC or the
NYSE. Our Code of Ethics and Conduct is available on our website at investors.fiverr.com. The information contained on or through our
website, or any other website referred to herein, is not incorporated by reference into this Annual Report.
Item 16C. Principal Accountant Fees and Services
The consolidated financial statements of Fiverr International Ltd. at December 31, 2023
and 2022, and for each of the three years in the period ended December 31, 2023, appearing in this Annual Report have been audited by
Kost Forer Gabbay & Kasierer, a member of Ernst & Young Global, independent registered public accounting firm, as set forth in
their report thereon appearing elsewhere herein, and are included in reliance upon such report given on the authority of such firm as
experts in accounting and auditing. The current address of Kost Forer Gabbay & Kasierer is 144 Menachem Begin Road, Building A, Tel
Aviv 6492101, Israel.
The table below sets out the total amount of services rendered to us by Kost Forer Gabbay
& Kasierer, a member of Ernst & Young Global, for services performed in the years ended December 31, 2023 and 2022, and breaks
down these amounts by category of service:
|
|
2023 |
|
|
2022 |
|
|
|
(in thousands) |
|
Audit Fees |
|
$ |
701 |
|
|
$ |
701 |
|
Tax Fees |
|
|
430 |
|
|
|
248 |
|
All Other Fees |
|
|
6 |
|
|
|
21 |
|
Total |
|
|
1,137 |
|
|
|
970 |
|
Audit Fees
Audit fees for the years ended December 31, 2023 and 2022 include fees for the audit
of our annual financial statements. This category also includes services that the independent accountant generally provides, such as consents
and assistance with statutory and regulatory filings or engagements and review of documents filed with the SEC.
Tax Fees
Tax fees for the years ended December 31, 2023 and 2022 were related to ongoing tax
advisory, tax compliance and tax planning services.
All Other Fees
All other fees in the years ended December 31, 2023 and 2022 related to services in
connection with non-audit compliance and review work.
Pre-Approval Policies and Procedures
The advance approval of the audit committee or members thereof, to whom approval authority
has been delegated, is required for all audit and non- audit services provided by our auditors.
All services provided by our auditors are approved in advance by either the audit committee
or members thereof, to whom authority has been delegated, in accordance with the audit committee’s pre-approval policy.
Item 16D. Exemptions from the Listing Standards for Audit Committees
Not applicable.
Item 16E. Purchases of Equity Securities by the Issuer and Affiliated Purchasers
None.
Item 16F. Change in Registrant’s Certifying
Accountant
None.
Item 16G. Corporate Governance
We are a “foreign private issuer” (as such term is defined in Rule 3b-4
under the Exchange Act) and our ordinary shares are listed on the New York Stock Exchange. We believe the following to be the significant
differences between our corporate governance practices and those applicable to U.S. companies under the NYSE listing standards. Under
the New York Stock Exchange rules, listed companies that are foreign private issuers are permitted to follow home country practice in
lieu of the corporate governance provisions specified by the New York Stock Exchange with limited exceptions. We rely on this “home
country practice exemption” with respect to the quorum requirement for shareholder meetings. As permitted under the Companies Law,
pursuant to our amended and restated articles of association, the quorum required for an ordinary meeting of shareholders consists of
at least two shareholders present in person, by proxy or by other voting instrument in accordance with the Companies Law, who hold at
least 25% of the voting power of our shares (and in an adjourned meeting, with some exceptions, any number of shareholders), instead of
331/3% of the issued share capital required under the
New York Stock Exchange corporate governance rules.
We otherwise comply with and intend to continue to comply with the rules generally applicable
to U.S. domestic companies listed on the New York Stock Exchange. We may in the future, however, decide to use other foreign private issuer
exemptions with respect to some or all of the other New York Stock Exchange listing rules. Following our home country governance practices
may provide less protection than is accorded to investors under the New York Stock Exchange listing rules applicable to domestic issuers.
Item 16H. Mine Safety Disclosure
Not applicable.
Item 16I. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
Not applicable.
Item 16J. Insider Trading Policies
Not applicable.
Item 16K. Cybersecurity
Cybersecurity Risk Management and Strategy
We have developed and implemented a cybersecurity risk management program intended to
protect the confidentiality, integrity, and availability of our critical systems and information. Our cybersecurity risk management program
includes a cybersecurity incident response plan.
We have held an ISO/IEC 27001 certification since 2019 and ISO 27701 certification since
2021. Both of these certifications demonstrate our commitment to better protect our marketplace and user data. Our commitment also extends
to maintaining a PCI DSS (Payment Card Industry Data Security Standards) certification for payment transaction security.
Our cybersecurity risk management program includes:
|
● |
risk assessments designed to help identify material cybersecurity risks to our critical systems, information, networks, products,
platform, services, and our broader enterprise IT environment; |
|
● |
a security team principally responsible for managing (1) our cybersecurity risk assessment processes, (2) our security controls,
and (3) our response to cybersecurity incidents; |
|
● |
the use of external service providers, where appropriate, to assess, test or otherwise assist with aspects of our security controls;
|
|
● |
cybersecurity awareness training of our employees, incident response personnel, and senior management, including real-time problem-solving
challenges in a safe environment that mimic cybersecurity incidents; |
|
● |
a cybersecurity incident response plan that includes procedures for responding to cybersecurity incidents; and |
|
● |
a third-party risk management process for service providers, suppliers, and vendors. |
For the year ended December 31, 2023 and as of the date of this report, we have not
identified cybersecurity incidents that have materially affected us, including our operations, business strategy, results of operations,
or financial condition.
Cybersecurity Governance
Our board of directors considers cybersecurity risk as part of its risk oversight function
and has delegated to the audit committee oversight of cybersecurity and other information technology risks. The audit committee oversees
management’s implementation of our cybersecurity risk management program.
The audit committee receives regular reports from management on our cybersecurity risks.
In addition, management updates the audit committee, as necessary, regarding any material cybersecurity incidents, as well as any incidents
with lesser impact potential.
The audit committee reports to the board of directors regarding its activities, including
those related to cybersecurity and our cyber risk management program. The audit committee receives presentations on cybersecurity topics
from our Chief Information Security Officer (CISO) or external experts as part of the committee’s continuing education on topics
that impact public companies.
Our management team, including our VP Business Technologies and CISO, is responsible
for assessing and managing our material risks from cybersecurity threats. The team has primary responsibility for our overall cybersecurity
risk management program and supervises both our internal cybersecurity personnel and our retained external cybersecurity consultants.
Our management team has vast proven experience working in management roles related to cybersecurity, risk, and data privacy in various
leading global companies, as well as industry certifications such as ISC² CISSP, EIMF-EXIN and MCSE.
Our cybersecurity steering committee meets on a regular basis and includes our COO,
CISO, Data Protection Officer (DPO) and executives of our legal, product, R&D and finance. The cybersecurity steering committee reviews
any incidents that have occurred, vulnerabilities identified, and ongoing risks as presented in our risk map.
Our management team and cybersecurity steering committee supervise efforts to prevent,
detect, mitigate, and remediate cybersecurity risks and incidents through various means, which may include briefings from internal security
personnel; threat intelligence and other information obtained from governmental, public or private sources, including external consultants
engaged by us; and alerts and reports produced by security tools deployed in the IT environment.
PART III
Item 17. Financial Statements
We have provided financial statements pursuant to Item 18.
Item 18. Financial Statements
The audited consolidated financial statements as required under Item 18 are attached
hereto starting on page F-1 of this Annual Report. The audit report of Kost Forer Gabbay & Kasierer, a member of Ernst & Young
Global, an independent registered public accounting firm, is included herein preceding the audited consolidated financial statements.
Item 19. Exhibits
The following are filed as exhibits hereto:
|
|
Incorporation by Reference |
Exhibit No. |
Description |
Form |
File No. |
Exhibit No. |
Filing Date |
Filed / Furnished |
|
|
6-K |
001-38929 |
99.1 |
10/27/2023 |
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2.1 |
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* |
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|
20-F |
001-38929 |
4.1 |
2/17/2022 |
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|
001-38929 |
|
10/27/2023 |
|
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|
F-1 |
333-231533 |
10.3 |
5/16/2019 |
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F-1 |
333-231533 |
10.4 |
5/16/2019 |
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|
F-1 |
333-231533 |
10.5 |
5/16/2019 |
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|
F-1 |
333-231533 |
10.6 |
5/16/2019 |
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|
F-1 |
333-231533 |
10.7 |
5/16/2019 |
|
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F-1/A |
333-231533 |
10.8 |
6/3/2019 |
|
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|
|
|
|
|
|
S-8 |
333-248580 |
99.1 |
9/3/2020 |
|
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|
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|
|
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|
|
20-F |
001-38929 |
4.10 |
2/18/21 |
|
|
|
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|
|
|
|
6-K |
001-38929 |
4.1 |
10/13/2020 |
|
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|
|
6-K |
001-38929 |
4.12 |
10/13/2020 |
|
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|
|
6-K |
001-38929 |
10.1 |
10/13/2020 |
|
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|
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|
|
|
|
|
|
6-K |
001-38929 |
10.2 |
10/13/2020 |
|
|
|
6-K |
001-38929 |
10.3 |
10/13/2020 |
|
|
|
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|
|
|
|
|
|
6-K |
001-38929 |
10.4 |
10/13/2020 |
|
|
|
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|
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|
|
|
|
6-K |
001-38929 |
10.5 |
10/13/2020 |
|
|
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|
|
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|
|
|
|
6-K |
001-38929 |
10.6 |
10/13/2020 |
|
|
|
|
|
|
|
|
|
|
6-K |
001-38929 |
10.7 |
10/13/2020 |
|
|
|
|
|
|
|
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|
|
6-K |
001-38929 |
10.8 |
10/13/2020 |
|
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|
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|
|
|
|
|
|
6-K |
001-38929 |
10.9 |
10/13/2020 |
|
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|
|
|
|
|
|
6-K |
001-38929 |
10.10 |
10/13/2020 |
|
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* |
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* |
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* |
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** |
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** |
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* |
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* |
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101.INS |
Inline XBRL Instance Document – the instance document appear in the Interactive
Data File because its XBRL tags are embedded within the Inline XBRL document. |
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* |
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101.SCH |
Inline XBRL Taxonomy Extension Schema Document. |
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* |
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101.CAL |
Inline XBRL Taxonomy Extension Calculation Linkbase Document. |
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* |
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101.DEF |
Inline XBRL Taxonomy Definition Linkbase Document. |
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* |
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101.LAB |
Inline XBRL Taxonomy Extension Label Linkbase Document. |
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101.PRE |
Inline XBRL Taxonomy Extension Presentation Linkbase Document |
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104 |
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit
101) |
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* |
* Filed herewith.
** Furnished herewith.
† Indicates management contract or compensatory plan or arrangement.
Certain agreements filed as exhibits to this Annual Report contain representations and
warranties that the parties thereto made to each other. These representations and warranties have been made solely for the benefit of
the other parties to such agreements and may have been qualified by certain information that has been disclosed to the other parties to
such agreements and that may not be reflected in such agreements. In addition, these representations and warranties may be intended as
a way of allocating risks among parties if the statements contained therein prove to be incorrect, rather than as actual statements of
fact. Accordingly, there can be no reliance on any such representations and warranties as characterizations of the actual state of facts.
Moreover, information concerning the subject matter of any such representations and warranties may have changed since the date of such
agreements.
SIGNATURES
The registrant hereby certifies that it meets all of the requirements for filing on
Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.
|
FIVERR INTERNATIONAL LTD. |
|
|
|
|
|
Date: February 22, 2024 |
By: |
/s/ Micha Kaufman |
|
|
Name: |
Micha Kaufman |
|
|
Title: |
Chief Executive Officer |
|
|
|
|
|
Date: February 22, 2024 |
By: |
/s/ Ofer Katz |
|
|
Name: |
Ofer Katz |
|
|
Title: |
President and Chief Financial Officer |
|