SEC Form DEFA14A filed by TaskUs Inc.

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

 

 

SCHEDULE 14A

PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE

SECURITIES EXCHANGE ACT OF 1934

(Amendment No. )

 

 

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TaskUs, Inc.

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Investor Presentation August 2025

Additional Information and Where to Find It This presentation may be deemed to be solicitation material in respect of the proposed acquisition of the Company by Breeze Merger Corporation. In connection with the proposed transaction, on August 8, 2025, the Company filed a definitive proxy statement with the Securities and Exchange Commission (the “SEC”). The Company has begun mailing the definitive proxy statement on August 8, 2025, to its holders of record as of August 6, 2025. In addition, the Company and certain affiliates of the Company have jointly filed a transaction statement on Schedule 13E-3. INVESTORS AND STOCKHOLDERS OF THE COMPANY ARE URGED TO READ ALL RELEVANT DOCUMENTS FILED WITH THE SEC, INCLUDING THE COMPANY’S PROXY STATEMENT AND SCHEDULE 13E-3 (IF AND WHEN THEY BECOME AVAILABLE), BECAUSE THEY CONTAIN OR WILL CONTAIN IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION. Investors and security holders are or will be able to obtain the documents (if and when available) free of charge either from the SEC’s website at www.sec.gov, or from the Company’s Investor Relations webpage at ir.taskus.com. Participants in the Solicitation The Company and its directors, executive officers and other members of management and employees, under SEC rules, will be deemed to be “participants” in the solicitation of proxies from stockholders of the Company in favor of the proposed transaction. Information about the Company’s directors and executive officers is set forth in the Company’s Proxy Statement on Schedule 14A for its 2025 Annual Meeting of Shareholders, which was filed with the SEC on April 8, 2025 (available here), under the sections “Executive and Director Compensation”, “Beneficial Ownership of Securities” and “Certain Relationships and Related Person Transactions”. To the extent holdings of the Company’s securities by its directors or executive officers have changed since the amounts set forth in such 2025 proxy statement, such changes have been or will be reflected on Initial Statements of Beneficial Ownership on Form 3 or Statements of Change in Ownership on Form 4 filed with the SEC. Additional information concerning the interests of the Company’s participants in the solicitation, which may, in some cases, be different than those of the Company’s stockholders generally, is included in the Company’s definitive proxy statement relating to the proposed transaction, which was filed with the SEC on August 8, 2025.

Forward Looking Statements This presentation contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting current views with respect to, among other things, the Company’s operations, financial performance, industry, the impact of the macroeconomic environment on the business, and other non-historical statements. In some cases, you can identify these forward-looking statements by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “would,” “seeks,” “predicts,” “intends,” “trends,” “plans,” “estimates,” “anticipates,” “position us” or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the risk that the proposed transaction may not be completed in a timely manner or at all; the failure to receive, on a timely basis or otherwise, the required approvals of the proposed transaction by the Company’s stockholders; the possibility that any or all of the various conditions to the consummation of the proposed transaction may not be satisfied or waived; the possibility that competing offers or acquisition proposals for the Company will be made; the occurrence of any event, change or other circumstance that could give rise to the termination of the definitive transaction agreement relating to the proposed transaction, including in circumstances which would require the Company to pay a termination fee; the effect of the announcement or pendency of the proposed transaction on the Company’s ability to attract, motivate or retain key executives and associates, its ability to maintain relationships with its customers, vendors, service providers and others with whom it does business, or its operating results and business generally; the potential impact of certain provisions of the merger agreement on the Company’s liquidity and ability to fund its operations during the pendency of the proposed transaction; risks related to the proposed transaction diverting management’s attention from the Company’s ongoing business operations; and the risk of shareholder litigation in connection with the proposed transaction, including resulting expense or delay. Additional risks and uncertainties include but are not limited to those described under “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024 filed with the SEC on March 6, 2025 and in the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2025 filed with the SEC on August 7, 2025, as such factors have been and may be further updated from time to time in the Company’s filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the Company’s SEC filings. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future developments or otherwise, except as required by law.

Executive Summary As of May 2025, TaskUs’ share price was down ~54% from post-IPO levels ? At the time of the IPO, the Company and sector were trading in the low teens; since the introduction and proliferation of AI, both have re-rated down to low single digits TaskUs operates in outsourcing service categories that are expected to be fundamentally reshaped by AI. Our competitors and customers are investing heavily in AI, and TaskUs will need to invest materially to change how it does business ? TaskUs has three business lines, two of which (Digital Customer Experience and Trust + Safety) contribute ~86% of total revenue and are highly concentrated with customers that are investing billions annually in AI (e.g., Meta)? The Special Committee reviewed two cases of management projections (with and without the impact of AI on the business) and concluded that $16.50/share represented attractive risk-adjusted value even without any impact from AI or associated required investments ? Since announcement of the transaction, valuation, S1 and research peers1 are down ~10%2 amidst continued pressure from AI uncertainty, implying a TaskUs share price of ~$11.59 and an even higher premium of ~40%3 to the unaffected stock price ? The transaction multiple of 7.0x 2025E Adj. EBITDA4 compares more favorably today and vs. recently announced Telus transaction at 5.8x (LTM). TaskUs’ peers trade at a median of 4.8x NTM Adj. EBITDA today (vs. 5.1x prior to the announcement). ? A Special Committee of independent directors was formed and empowered to negotiate on behalf of the minority shareholders ? Over two months, the Special Committee held 12 formal meetings and numerous informal meetings to evaluate the Buyer Group’s proposal and potential alternatives, including remaining standalone, pursuing M&A or engaging in a recapitalization ? The Special Committee negotiated to improve value, terms and certainty – including 2 price bumps increasing the offer from $16.00 to $16.50 per share, securing fully committed no-outs financing and stringent protections for unaffiliated shareholders including a majority-of-the-minority vote requirement? From the outset, the Buyer Group stated unequivocally that it would not consider other alternative sale transactions? It is also important to note that over the years, the Company has had discussions with other parties, none of which yielded an alternative transaction The $16.50 per share all-cash offer delivers value and certainty for TaskUs’ shareholders amidst an uncertain environment that continues to be impacted by AI 1 1. See appendix for performance vs. peers 3. Based on median of 42%—see appendix 2. Based on median of 11%—see appendix 4. Based on consensus as of 5/8/25

Prior to Transaction Announcement, TaskUs Had Traded Down Significantly From Post-IPO Levels ($) Post IPO 1 Unaffected (5/8/25) Delta (%) 400% 2 TEV / NTM Adj. EBITDA TEV / NTM Adj. EBITDA Share Price 3 TaskUs 22.5x 5.7x (75%) (54%) Down 54% vs. first day closing price post-IPO CX Peer Median 4 14.8 5.1 (66%) (71%) Peers include CX companies that support customer 300% interactions which have higher exposure to AI, versus diversified BPOs that provide outsourced middle- and back-office transaction workflows with less AI exposure 200% May 9, 2025 Announced take-private transaction Down 54% vs. first day closing 100% price post-IPO $23.001 Price Consideration $16.50 $14.38 (54%) (71%) 0% 6/10/21 3/22/22 1/2/23 10/14/23 7/26/24 5/8/25 TaskUs Customer Experience Companies Source: FactSet (8/15/25), Company Filings, Press Releases closing price of $31.09 Note: Customer Experience Companies include Teleperformance, Concentrix, Telus, TTEC and IBEX 2. Adj. EBITDA excludes the impact of stock-based compensation 1. Chart begins at TaskUs’ price of $23.00 on day of IPO (6/10/21). Post-IPO multiples based on date of first 3. Based on consensus NTM Adj. EBITDA at unaffected date availability of TaskUs consensus NTM Adj. EBITDA on 7/1/21. Post-IPO share price based on first day 4. Peer multiples exclude TTEC; Customer Experience denoted as “CX” 2

Peers Have Traded Down Since Transaction Announcement Significant uncertainties from AI continue to pressure sector ($ in millions) June 18, 2025 May 9, 2025 Teleperformance cut revenue June 26, 2025 July 30, 2025 150% TaskUs take-private and margin outlook despite AI- Concentrix Q2’25 earnings announced Concentrix shares down announcement related investments revenue beat however slight EPS miss after insider sold shares (~€100mm in 2025) 2 125% $16.50 +15% $28.76 +12% 100% 5/8 Close: $14.38 $48.19 30D VWAP: $13.06 (7%) $84.89 75% (18%) 50% May-8 May-27 Jun-16 Jul-6 Jul-26 Aug-15 TaskUs Offer Price Teleperformance Concentrix IBEX Pre-Transaction Ann. (May 8th) Current (August 15th) Delta (%) Valuation, S1 and 1 1 1 TEV / NTM Adj. EBITDA Share Price TEV / NTM Adj. EBITDA Share Price TEV / NTM Adj. EBITDA Share Price research peers3 TaskUs2 5.7x $14.38 are also down Teleperformance 5.0 103.71 4.6x $84.89 (8%) (18%) ~(10%) since Concentrix 5.1 52.03 4.9 48.19 (3%) (7%) transaction TELUS International 5.2 2.65 Removed Following Receipt of LOI on 6/12/25 announcement IBEX 5.1 25.66 NA 28.76 NA 12% (see appendix) Peer Median 5.1x 4.8x (6%) (7%) $16.50 represents a ~40% premium to TaskUs’ unaffected stock price if its 30D VWAP of $13.06 traded down ~(10%) with broader peers3 Source: TaskUs Management estimates received 4/4/25, FactSet (5/8/25; 8/15/25), Broker Research 1. Adj. EBITDA excludes the impact of stock-based compensation Note: Total Enterprise Values (“TEV”) exclude the impact of underfunded employee benefit obligations; 2. Current metrics based on Offer Price of $16.50 vs. current trading price of $17.22 (as of 8/15/25) consensus figures reflect median of Broker estimates 3. Peers based on TaskUs S1 and Broker Research, 10% based on median of 11% – see appendix 3

Overview of TaskUs’ Business Segments TaskUs provides outsourced digital services and customer experience, primarily serving high-growth technology companies including social media, e-commerce, and food delivery and ride-sharing % 2024A Segment Description Potential Impact of AI Revenue High Potential Impact Omnichannel customer support, technical Digital Customer support and customer care operations across Automation of services that TaskUs Experience ~61% voice, chat, email and social platforms currently provides (i.e., customers (DCX) could leverage AI to bring services in-house) Solutions for content review, online safety, fraud High Potential Impact ~25% Trust and Safety prevention and regulatory compliance to protect Exposure to potential platform shifts 22%) users and platforms away from third-party fact-checking Low Potential Impact Human-in-the-loop data annotation, training data Houses TaskUs’ AI-related AI Services ~14% creation and model evaluation to support AI offerings; limited threat to this development business segment given ongoing investment in the space Source: Company filings and press releases 4

TaskUs’ Customers and Competitors Are Investing Heavily in Historic Customers Competitors ? “We haven’t done as good of a job as 2025E CapEx: $66-72B (+$30B YoY) Made “thoughtful investments” in some of the private companies in technology, team and business to ensure doing some of this expert data “Aggressively pursuing opportunities to ongoing profitability sourcing” – Bryce Maddock, Morgan bring additional capacity online to meet Stanley Technology, Media & Telecom the needs of our AI efforts…” “Well positioned against our Conference (March 4, 2025) Committed $15B in equity investments, competitor set” ? 2025E Total CapEx: ~$62M1 incl TaskUs Research Sentiment Launched AI partnership with up to “While the company intends to leverage AI Incr €100M in planned 2025 investments to become more cost efficient in its $1.2B in 2024 internal support functions, the overall Announced acquisition of “Agents Only”, cost pressure will keep margins at Introduced new suite of AI-powered an AI-enabled crowdsourcing platform below average levels” tools for DoorDash Ads Investing ~20% of the net FCF for AI and transformation investments (2/27/25) “TASK intends to best position itself against AI-related risk by increasing Sees persistent pressures that investments in AI services; deploying AI “Significa plication of emphasize need for pronounced and AI to assist with customer service across internal operations to drive accelerated AI advancement efficiency; and launching an agentic AI requests, providing support agents with summaries of customer comments, Identifies key investment areas: (1) consulting practice… this offering likely guidance on resolution steps, and workforce and project management, (2) cannibalizes parts of TASK’s customer personalized reply suggestions” ensuring best talent and (3) being a experience revenue.” source of quality data (2/27/25) Source: TaskUs management estimates, broker research, company websites and transcripts 1. TaskUs management estimates 5

The Special Committee Reviewed Two Cases of Management Projections in Connection With the Transaction The transaction is fair based on expected earnings trajectory of the Company and no impact from AI No Impact from AI With Impact from AI Case A Case B CAGR CAGR FYE Dec 31, 2025E 2026E 2027E 2028E ‘25E-‘28E FYE Dec 31, 2025E 2026E 2027E 2028E ‘25E-‘28E Revenue $1,153 $1,333 $1,414 $1,496 9% Revenue $1,108 $1,043 $942 $885 (7%) % Growth 16% 16% 6% 6% % Growth 11% (6%) (10%) (6%) % Gross Margin 38% 38% 37% 37% % Gross Margin 38% 36% 35% 35% Adj. EBITDA $243 $280 $297 $315 9% Adj. EBITDA $228 $188 $151 $133 (16%) % Margin 21% 21% 21% 21% % Margin 21% 18% 16% 15% Capex $62 $53 $57 $60 (1%) Capex (4/16/25) $62 $42 $38 $27 (25%) % of Revenue 5% 4% 4% 4% % of Revenue 6% 4% 4% 3% 9% ’25E-’28E total revenue CAGR comprised of 17% Case B was reviewed by the Special Committee for CAGR across Trust & Safety and AI Services and 2% reference CAGR in Digital Customer Experience (DCX) (7%) ’25E-’28E total revenue CAGR – ~60% of ’25E DCX Steady 21% EBITDA margin based on continued 0.5% revenue lost by ’28E, 9% CAGR across Trust & Safety and gross margin erosion primarily from steady wage inflation AI Services and offset by SG&A efficiencies Accelerated margin erosion due to competitive market and ’26E-’28E Capex is 4% of revenue lower revenue growth Initial (4/4/25) Case B Capex forecast revised by TaskUs Management on 4/16/25 Source: TaskUs management estimates for Case A and Case B received on 4/4/25, TaskUs management Case B Capex forecast received 4/16 6

The Special Committee Also Reviewed TaskUs Q1’25 Estimates vs. Actuals ($ in millions) TaskUs management has consistently beaten consensus revenue estimates with mixed-to-modestly positive market reaction Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 Actual $235 $229 $226 $234 $227 $238 $255 $274 $278 $294 Guidance $231 $227 $221 $226 $224 $231 $245 $268 $271 Revenue Consensus $232 $227 $221 $226 $224 $232 $245 $269 $271 % Beat (Miss) 1% 1% 2% 3% 2% 3% 4% 2% 2% Actual 23.5% 23.8% 23.5% 25.2% 22.2% 21.5% 21.2% 19.6% 21.3% 22.1% Adj. EBITDA Consensus 21.1% 22.8% 22.5% 22.5% 22.1% 22.3% 21.5% 21.1% 20.1% Margin (%) % Beat (Miss) 2% 1% 1% 3% 0% (1%) (0%) (1%) 1% Stock Price Reaction (3%) (15%) 18% 8% 5% (1%) 22% (8%) The Special Committee reviewed the Q1’25 earnings release during the negotiations and determined that it was in line with management’s historical track record of slightly exceeding consensus estimates Public Guidance Consensus Preliminary Revised Actuals Actuals vs. Period Metric Issued Prior to Actuals on Actuals on Reported on Consensus on 2/26/25 Earnings 4/22/253 4/30/254 5/9/25 Revenue $2711 $271 $278 $278 $278 +2.5% Q1’25 Adj. EBITDA 2 4 4 ~20% ~20% 21.4% 21.3% 21.3% +1.3pps Margin Q2’25 earnings were above expectations given strong performance across all three service lines, but do not imply any changes to the budget forecast reviewed by the Special Committee Source: TaskUs Management estimates received 4/22/25, TaskUs Draft Q1 Earnings Release received 4/30/25, FactSet (8/15/25), Company Filings, Broker Research 1. Represents the midpoint value of the provided range 3. TaskUs Management previewed with Evercore 4/22/25 2. Based on broker median Adj. EBITDA divided by broker median revenue 4. Revised guidance provided by TaskUs Management, received on 4/30/25 7

Special Committee Negotiated Improved Value, Terms and Certainty Over approximately two months, the Special Committee held 12 formal meetings (plus numerous informal discussions) to evaluate the offer and potential alternatives 1 Buyer Group’s 2 Special Committee’s 3 Buyer Group’s 4 Special Committee’s Initial Offer First Counter Counter Revised Counter Date 3/12/2025 4/21/2025 4/22/2025 4/23/2025 30D VWAP $14.69 / share $12.98 / share $12.98 / share $12.98 / share Offer Price $16.00 / share $16.75 / share $16.25 / share $16.50 / share Initial Terms Proposed: Special Committee Considerations: Terms Secured: No committed financing Valuation: Attractive valuation across premia, ? No financing contingency transaction and risk-adjusted projections Co-Founders would only Market Conditions: Ongoing volatility and drop in ? Full equity commitment pursue a deal with Blackstone TaskUs’ share price along with peers Fiduciary for ? -out superior Deal Terms proposals / Conditions Blackstone would not AI-Related Risks: AI-related uncertainties and entertain alternative sale increased investment by competitors and customers ? Reasonable termination fee transactions Deal Certainty: Risk that Buyer Group might lower or withdraw offer if market conditions worsened? Fairness opinion Offer conditioned on approval of Special Committee and Timing: Pros and cons of announcing deal by May 8, ? Majority-of-the-minority disinterested stockholders including market conditions vote requirement The Special Committee negotiated to materially improve terms while securing stringent protections for unaffiliated shareholders, including a majority-of-the-minority vote requirement 8

$16.50 Per Share Offers Fair Value and Certainty For Minority Shareholders $16.50/share proposal price represents ~7.4x LTM Adj. EBITDA1 vs. transaction multiple median of ~5.9x Proposal Represents ~7.4x LTM Adj. EBITDA1 (vs. transaction multiple median5 of ~5.9x) and $20.20 % Premium at ~6.4x NTM Case A Adj. EBITDA Announcement 14.7% 39.7% 26.3% 19.8% 42.6% Proposal $14.80 $15.60 $14.38 Price: $13.06 $13.78 $16.50 $11.81 $11.57 $12.70 $12.40 $12.76 $12.22 $12.20 $11.59 29.3% 35.0% 42.4% $10.48 6/12/25: Telus Corp Submitted Non-Binding 57.4% LOI to Acquire Telus Digital for $3.40/share, $7.50 Reference: (11%) TSR since ~5.8x Adj. EBITDA4; 15% premium to prior-unaffected date, in line with broader Unaffected (5/8/25) day close, 22% premium to 30-day VWAP peers (Implied Price and Premium) $5.10 DCF 52 Week Trading Transaction DCF Case B2 Day Prior Month Prior 30D VWAP 60D VWAP 2,3 2 2 Low Multiples Multiples Case A (Reference Only) Buyer Group / TaskUs Telus Corp / Telus Digital Founder & Group / TDCX Capital Square Partners / Startek Teleperformance / Majorel Concentrix / Webhelp (5/9/25) (6/12/25) (3/1/24) (10/10/23) (4/26/23) (3/29/23) Source: FactSet (5/8/25), TaskUs Management estimates received 4/4/25, Extrapolations discussed 3/31/25-4/10/25, Company Filings, TaskUs Draft Q1 Earnings Release received 4/30/25, announced Bravo proposal Note: Trading multiples and precedent multiples implied share price assume 3/31/25 net debt calculated using $197mm cash and $253mm debt per TaskUs Draft Q1 Earnings Release received 4/30/25. DCF implied share price assumes 12/31/24 net debt calculated using $192mm cash and $256mm debt per TaskUs 2024 10K Note: Trading Multiples and DCF implied share prices rounded to the nearest $0.10 1. Based on LTM Adj. EBITDA as of 3/31/25 2. Trading Multiples and Transaction Multiples based on 3/31/25 balance sheet information (per TaskUs Draft Q1 Earnings Release received 4/30/25); DCF based on 12/31/24 balance sheet information; Class A and Class B shares, RSUs, PSUs, and options outstanding as of 5/5/25 per TaskUs management, excludes PSUs not expected to vest, per TaskUs Management guidance; FDSO calculated using treasury stock method treatment of in-the-money options 9 3. Trading multiples implied share price based on Case A figures received 4/4/25 4. Reflects LTM Adj EBITDA as of 3/31/25. Adjusted from IFRS to U.S. GAAP – key adjustments include burdening EBITDA by depreciation of right-of-use assets and lease interest expense, assuming FY24 percent of Revenue. Adjusted to reflect Adj. EBITDA unburdened by stock-based compensation 5. Includes Telus Corp’s non-binding indication of interest to acquire full ownership of Telus digital on 6/12/25

Conclusion $16.50 per share all-cash offer delivers significant value and certainty for TaskUs’ minority shareholders amidst an uncertain environment that continues to be impacted by AI The CX sector and peers continue to underperform amidst continued pressure from AI-related uncertainties. TaskUs’ implied share price today would be lower if the deal was not announced The Special Committee, with input from independent financial and legal advisors, conducted a rigorous review of the standalone risks and uncertainties for the business, including the potential disruptive impact of AI and significant investments in AI by competitors and customers The Special Committee negotiated with the Buyer Group over two months to materially improve price, terms and certainty while preserving stringent protections for unaffiliated shareholders at every step: ? Improved proposal of $16.50 / share representing a ~26% premium to 30D VWAP at time of announcement (implied premium of ~40%1 based on peer trading levels since announcement) ? No financing contingency ? Fiduciary-out for superior proposals? Reasonable and market termination fee? Majority-of-the-minority vote requirement The Buyer Group stated unequivocally that it would not consider an alternative sale, and prior discussions with strategics and other parties did not yield an alternative transaction 10 1. Based on median of 42%—see appendix

Appendix

TaskUs Valuation, S1 and Research Peers Have Traded Down Since Announcement TaskUs Date Price Premium at $16.50 Proposal Current $16.50 Unaffected 30D VWAP 5/8/25 $13.06 26.3% Median Total Shareholder Based on Unaffected 30D VWAP Peer Set 1 Return: May-8 to Aug-15 Implied Current TASK Price2 Premium at $16.50 TaskUs S1 Listed Peers (11%) $11.59 42% Valuation Peers (7%) $12.16 36% Goldman Sachs Initiation Report (18%) $10.77 53% JP Morgan Initiation Report (12%) $11.53 43% BofA Securities Initiation Report (8%) $12.07 37% Morgan Stanley Initiation Report (11%) $11.59 42% Other IPO Bookrunner Initiation Reports 3 (11%) $11.59 42% Median (11%) $11.59 42% Average (11%) $11.61 42% Source: FactSet (8/15/25), Wall Street Research, Company Filings Note: Analysis excludes listed peers that are not currently publicly traded (24/7 Intouch, Perficient, Sutherland, Sykes and VXI) and excludes TTEC, Telus Digital and WNS 1. Goldman Sachs and JP Morgan represent TaskUs IPO lead bookrunners. BofA Securities and Morgan Stanley represent IPO joint bookrunners with largest share allocations 2. Applies median total shareholder return to specified price given no dividends paid since announcement 3. Includes Baird, RBC, William Blair, Wells Fargo TaskUs S1 Listed Peers: 24/7 Intouch, Appen, TDCX, Accenture, Genpact, Tata Consultancy Services, Cognizant, Teleperformance, Telus Digital, TTEC, VXI, Sutherland Valuation Peers: Teleperformance, Telus Digital, IBEX, Concentrix Goldman Sachs Initiation Report: Globant, EPAM, Endava, Teleperformance, TTEC, Telus Digital, Appen JP Morgan Initiation Report: Telus Digital, Teleperformance, Concentrix, TTEC, WNS, Genpact, EXL Services, Accenture, Tata Consultancy Services, Infosys, Globant, Endava, EPAM BofA Securities: Accenture, Appen, Genpact, Teleperformance, Telus Digital, TTEC Morgan Stanley: Concentrix, Teleperformance, Telus Digital, TTEC, Accenture, Atos, Capgemini, Cognizant, DXC, HCL Technologies, Infosys, Tata Consultancy Services, Wipro, Endava, EPAM, Globant, Conduent, Genpact, WNS Other IPO Bookrunner Initiation Reports: Accenture, Appen, Atos, Capgemini, CGI, Cognizant, Concentrix, Conduent, DXC, Endava, EPAM, EXL Services, Genpact, Globant, Grid Dynamics, HCL Technologies, IBEX, Infosys, Perficient, Sykes, Tata Consultancy Services, TDCX, Tech Mahindra Limited, Teleperformance, TTEC, Telus Digital, Wipro, WNS 11

Trading Multiples Analysis 2025E TEV / Adj. EBITDA1 (May 8th) 2025E TEV / Adj. EBITDA1 (Aug 15th) Customer Experience Median: 5.2x Customer Experience Median: 5.1x 6.1x 6.3x $3.82 5.8x $14.38 5.3x 5.3x 6/12/25: Telus Corp 4.7x $28.76 5.1x 5.2x 5.1x $2.65 $25.66 Submitted Non-Binding $84.89 $103.71 $52.03 $48.19 LOI to Acquire Telus Digital for $3.40/share, ~5.8x Adj. EBITDA4; 15% premium to prior-day close, 22% premium to 30-day VWAP TaskUs 2,3 2,4 2 2,4 Consensus 2026E TEV / Adj. EBITDA1 (May 8th) 2026E TEV / Adj. EBITDA1 (Aug 15th) Customer Experience Median: 4.9x Customer Experience Median: 4.7x 6.0x 5.4x $3.82 $14.38 4.9x 4.9x 5.0x 6/12/25: Telus Corp 4.6x 4.8x $103.71 $52.03 $2.65 Submitted Non-Binding $84.89 $48.19 LOI to Acquire Telus Digital for $3.40/share, ~5.8x Adj. EBITDA4; 15% premium to prior-day close, 22% premium to 30-day VWAP NA NA $25.66 $28.76 TaskUs 2,3 2,4 2 2,4 Consensus TaskUs Customer Experience Received Non-Binding Consensus Companies Acquisition Proposal (For Reference Only) Source: TaskUs Management estimates received 4/4/25, FactSet (5/8/25 & 8/15/25), Broker Research Note: Consensus figures reflect median of Broker estimates Note: Total Enterprise Values exclude the impact of underfunded employee benefit obligations 1. Adj. EBITDA excludes the impact of stock-based compensation 12 2. Teleperformance and Telus International adjusted from IFRS to U.S. GAAP – key adjustments include burdening EBITDA by 4. Telus International Adj. EBITDA is unburdened for stock-based compensation to align with other companies shown. 6/12/25 depreciation of right-of-use assets and lease interest expense. multiple based on trading price. Transaction multiple reflects LTM Adj EBITDA as of 3/31/25 adjusted from IFRS to U.S. Forward depreciation of right-of-use assets and lease interest expense for Teleperformance and Telus International assumed GAAP to be consistent with prior year % of revenue, applied to forward consensus revenue 3. Teleperformance financials reflect pro forma figures following its acquisition of ZP Better Together, which closed on 2/5/25

Transaction Multiples ($ in millions, except per share data) Total Enterprise TEV / Date Announced Acquirer Target Value LTM Adj. EBITDA 1 6/12/25 Telus Corporation Telus Digital $2,096 5.8x 2 3/1/24 Founder & Group TDCX 685 5.2 3 10/10/23 Capital Square Partners Startek 217 5.9 4 4/26/23 Teleperformance Majorel 3,143 7.7 3/29/23 Concentrix Webhelp 4,768 11.8 5 Mean $2,182 7.3x For Reference Only: Median 2,096 5.9 Pre-AI Sector Correction 6 6/18/21 Sitel Group Sykes Enterprises $2,119 9.7x 12/4/19 TELUS International Competence Call Centre 1,015 10.7 7 7/9/19 Groupe Bruxelles Lambert Webhelp 2,690 NA 8 6/28/18 Synnex Convergys 2,528 7.4 9,10 6/14/18 Teleperformance Intelenet 1,045 12.6 Mean $1,879 10.1x Median 2,119 10.2 Source: Company filings, Press Releases 4. Reflects LTM Operating EBITDA as of 6/30/23 Note: Exchange rate reflected as of announcement date. Telus, Sykes and Convergys adjusted to reflect Adj. 5. Reflects LTM Adj. EBITDA as of 3/31/23 EBITDA unburdened by stock-based compensation 6. Reflects LTM Adj. EBITDA as of 6/30/21 1. Reflects LTM Adj EBITDA as of 3/31/25. Adjusted from IFRS to U.S. GAAP – key adjustments include 7. Reflects LTM Adj. EBITDA as of 12/31/19 burdening EBITDA by depreciation of right-of-use assets and lease interest expense, assuming FY24 8. Reflects LTM Adj. EBITDA as of 6/30/18 percent of Revenue. Forward stock-based compensation based on broker median 9. Reflects LTM EBITDA as of 3/31/18 2. Reflects LTM Adj. EBITDA as of 12/31/23, based on final price of $7.20 per share 10. Multiples are presented on an IFRS-16 basis 3. Reflects LTM Adj. EBITDA as of 9/30/23 13 DB3/ 205126636.1