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    SEC Form DEFA14A filed by UserTesting Inc.

    12/15/22 5:13:02 PM ET
    $USER
    Computer Software: Prepackaged Software
    Technology
    Get the next $USER alert in real time by email
    DEFA14A 1 tm2232809d2_defa14a.htm DEFA14A

     

     

     

    UNITED STATES
    SECURITIES AND EXCHANGE COMMISSION

     

    Washington, D.C. 20549

     

     

     

    SCHEDULE 14A

     

    Proxy Statement Pursuant to Section 14(a) of the
    Securities Exchange Act of 1934

     

     

     

    Filed by the Registrant x Filed by a Party other than the Registrant  ¨

     

    Check the appropriate box:

    ¨Preliminary Proxy Statement
    ¨Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2))
    ¨ Definitive Proxy Statement
    xDefinitive Additional Materials

    ¨   Soliciting Material under §240.14a-12

     

    USERTESTING, INC.
    (Name of Registrant as Specified In Its Charter)

     

    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)

     

    Payment of Filing Fee (Check all boxes that apply):  
    ​ x ​ ​ No fee required.
    ​ ¨ ​ ​ Fee paid previously with preliminary materials.
    ​ ¨ ​ ​ Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a-6(i)(1) and 0-11.
                 

     

     

     

    UNITED STATES

    SECURITIES AND EXCHANGE COMMISSION

    Washington, D.C. 20549

     

     

     

    FORM 8-K

     

     

     

    CURRENT REPORT

    PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

     

    Date of Report (date of earliest event reported): December 9, 2022

     

     

     

    UserTesting, Inc.

     

     

     

    (Exact name of Registrant, as specified in its charter)

     

    Delaware   001-41049   26-0339214
    (State or other jurisdiction of incorporation)   (Commission File Number)   (I.R.S. Employer Identification Number)

     

    144 Townsend Street

    San Francisco, California 94107

    (Address of principal executive offices) (Zip code)

     

    Registrant’s telephone number, including area code: (650) 567-5616

     

    Former name or address, if changed since last report: Not Applicable

     

    Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below): 

     

    ¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) 

     

    ¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) 

     

    ¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) 

     

    ¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) 

     

    Securities registered pursuant to Section 12(b) of the Act:

     

    Title of each class   Trading Symbol   Name of each exchange on which
    registered
    Common Stock, $0.0001 par value per share   USER   New York Stock Exchange

     

    Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). 

     

    Emerging growth company x

     

    If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

     

     

    Item 8.01Other Events.

     

    As previously disclosed on a Current Report on Form 8-K filed with the Securities and Exchange Commission (the “SEC”) on October 27, 2022, UserTesting, Inc. (“UserTesting” or the “Company”) entered into an Agreement and Plan of Merger (the “Merger Agreement”), dated as of October 26, 2022, by and among the Company, Thunder Holdings, LLC, a Delaware limited liability company (“Parent”), and Thunder Merger Sub, Inc., a Delaware corporation and wholly owned subsidiary of Parent (“Merger Sub”), pursuant to which Merger Sub will merge with and into the Company (the “Merger”), with the Company surviving the Merger as a wholly owned subsidiary of Parent. Parent and Merger Sub are affiliates of Thoma Bravo Discover Fund III, L.P., a Delaware limited partnership, and Thoma Bravo Discover Fund IV, L.P., a Delaware limited partnership, and are managed by Thoma Bravo, L.P.

     

    The waiting period with respect to the Merger under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended (the “HSR Act”), expired at 11:59 p.m. Eastern Time on December 9, 2022. On December 15, 2022, the Australian Competition and Consumer Commission (the “ACCC”) provided notice that it does not intend to conduct a public review of the Merger. The expiration of the HSR Act waiting period and receipt of the ACCC notice satisfy certain conditions to the closing of the Merger. The Merger remains subject to other closing conditions, including certain regulatory actions by the United Kingdom Competition and Markets Authority and approval by the Company’s stockholders. The Merger is expected to close in the first half of 2023.

     

    Additionally, on December 13, 2022, the Company issued a press release, a copy of which is attached hereto as Exhibit 99.1 and incorporated by reference into this Item 8.01, announcing (i) the expiration of the “go-shop” period established pursuant to the terms of the Merger Agreement (which period expired at 11:59 p.m. Pacific Time on December 10, 2022), (ii) that, during the “go-shop” period, the Company’s Board of Directors, with the assistance of the Company’s financial advisor, actively solicited alternative acquisition proposals from potentially interested third parties and (iii) that, during the “go-shop” period, the Company did not receive any alternative acquisition proposals from any third party.

     

    Important Information and Where to Find It

     

    In connection with the proposed transaction, UserTesting filed with the SEC a definitive proxy statement on December 6, 2022 which has been mailed to UserTesting’s stockholders. UserTesting has and will continue to file relevant materials with the SEC in connection with the proposed transaction. USERTESTING’S STOCKHOLDERS ARE URGED TO READ THE DEFINITIVE PROXY STATEMENT (INCLUDING ANY AMENDMENTS OR SUPPLEMENTS THERETO) CAREFULLY BEFORE MAKING ANY VOTING OR INVESTMENT DECISION WITH RESPECT TO THE PROPOSED TRANSACTION BECAUSE IT CONTAINS IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION AND THE PARTIES TO THE PROPOSED TRANSACTION. Stockholders of UserTesting can obtain a free copy of these documents at the website maintained by the SEC at www.sec.gov or free of charge at https://ir.usertesting.com.

     

    Participants in the Solicitation

     

    UserTesting and certain of its directors and executive officers may be deemed to be participants in the solicitation of proxies in respect of the proposed transaction. Information regarding UserTesting’s directors and executive officers, including a description of their direct interests, by security holdings or otherwise, is contained in UserTesting’s proxy statement for its 2022 annual meeting of stockholders, which was filed with the SEC on April 20, 2022, and in UserTesting’s definitive proxy statement with respect to the proposed transaction and any other relevant documents that are filed or will be filed with the SEC relating to the proposed transaction. You may obtain free copies of these documents using the sources indicated above.

     

     

    Cautionary Statement Regarding Forward-Looking Statements

     

    This Current Report on Form 8-K contains “forward-looking statements” within the meaning of the federal securities laws, including Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are based on UserTesting’s current expectations, estimates and projections about the expected date of closing of the proposed transaction and the potential benefits thereof, its business and industry, management’s beliefs and certain assumptions made by UserTesting, Thoma Bravo and Sunstone Partners, all of which are subject to change. In this context, forward-looking statements often address expected future business and financial performance and financial condition, and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “could,” “seek,” “see,” “will,” “may,” “would,” “might,” “potentially,” “estimate,” “continue,” “expect,” “target,” similar expressions or the negatives of these words or other comparable terminology that convey uncertainty of future events or outcomes. All forward-looking statements by their nature address matters that involve risks and uncertainties, many of which are beyond UserTesting’s control, and are not guarantees of future results, such as statements about the consummation of the proposed transaction and the anticipated benefits thereof. These and other forward-looking statements, including the failure to consummate the proposed transaction or to make or take any filing or other action required to consummate the transaction on a timely manner or at all, are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed in any forward-looking statements. Accordingly, there are or will be important factors that could cause actual results to differ materially from those indicated in such statements and, therefore, you should not place undue reliance on any such statements and caution must be exercised in relying on forward-looking statements. Important risk factors that may cause such a difference include, but are not limited to: (i) the completion of the proposed transaction on anticipated terms and timing, including obtaining stockholder and regulatory approvals, anticipated tax treatment, unforeseen liabilities, future capital expenditures, revenues, expenses, earnings, synergies, economic performance, indebtedness, financial condition, losses, future prospects, business and management strategies for the management, expansion and growth of UserTesting’s business and other conditions to the completion of the transaction; (ii) the impact of the COVID-19 pandemic, inflation, foreign exchange rates and general economic conditions on UserTesting’s business; (iii) UserTesting’s ability to implement its business strategy; (iv) significant transaction costs associated with the proposed transaction; (v) potential litigation relating to the proposed transaction; (vi) the risk that disruptions from the proposed transaction will harm UserTesting’s business, including current plans and operations; (vii) attraction and retention of qualified employees; (viii) potential adverse reactions or changes to business relationships resulting from the announcement or completion of the proposed transaction; (ix) general economic and market developments and conditions; (x) UserTesting’s ability to stay in compliance with laws and regulations that currently apply or become applicable to UserTesting’s business both in the United States and internationally; (xi) potential business uncertainty, including changes to existing business relationships, during the pendency of the merger that could affect UserTesting’s financial performance; (xii) restrictions during the pendency of the proposed transaction that may impact UserTesting’s ability to pursue certain business opportunities or strategic transactions; and (xiii) unpredictability and severity of catastrophic events, including, but not limited to, acts of terrorism or outbreak of war or hostilities, as well as UserTesting’s response to any of the aforementioned factors. These risks, as well as other risks associated with the proposed transaction, are more fully discussed in the definitive proxy statement filed with the SEC in connection with the proposed transaction. While the list of factors presented here and in the definitive proxy statement are considered representative, no such list should be considered to be a complete statement of all potential risks and uncertainties. Unlisted factors may present significant additional obstacles to the realization of forward-looking statements. Consequences of material differences in results as compared with those anticipated in the forward-looking statements could include, among other things, business disruption, operational problems, financial loss, legal liability to third parties and similar risks, any of which could have a material adverse effect on UserTesting’s financial condition, results of operations or liquidity. UserTesting does not assume any obligation to publicly provide revisions or updates to any forward-looking statements, whether as a result of new information, future developments or otherwise, should circumstances change, except as otherwise required by securities and other applicable laws.

     

    Item 9.01Financial Statements and Exhibits.

     

    (d) Exhibits

     

    Exhibit No.   Description of Exhibit
       
    99.1   Press release, dated December 13, 2022.
    104   Cover Page Interactive Data File (embedded within the Inline XBRL document).

     

     

    SIGNATURES

     

    Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

     

    Dated: December 15, 2022   

     

      UserTesting, Inc.
         
      By: /s/ Jon Pexton
      Name: Jon Pexton
      Title: Chief Financial Officer

     

     

     

    Exhibit 99.1

     

    UserTesting Announces Expiration of “Go-Shop” Period

     

    SAN FRANCISCO--(BUSINESS WIRE)-- UserTesting (NYSE: USER), a leader in video-based human insight, today announced the expiration of the “go-shop” period under the terms of the previously announced definitive agreement, pursuant to which Thoma Bravo, a leading software investment firm, and Sunstone Partners, will acquire UserTesting in an all-cash transaction that values UserTesting at approximately $1.3 billion. The “go-shop” period expired at 11:59 p.m. (Eastern Time) on December 10, 2022.

     

    Pursuant to the merger agreement, UserTesting’s Board of Directors, with the assistance of Morgan Stanley & Co. LLC (“Morgan Stanley”), UserTesting’s exclusive financial advisor, actively solicited alternative acquisition proposals from potentially interested third parties; however, during the “go-shop” period UserTesting did not receive any alternative acquisition proposals from any third party.

     

    The transaction is expected to close in the first half of 2023, subject to customary closing conditions, including approval by UserTesting shareholders and receipt of regulatory approvals. Upon closing of the transaction, UserTesting’s common stock will no longer be listed on any public market.

     

    About UserTesting

     

    UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting® Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer. Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting reduces guesswork and brings customer experience data to life with human insight. UserTesting has more than 2,500 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, California. To learn more, visit www.usertesting.com.

     

    About Thoma Bravo

     

    Thoma Bravo is one of the largest private equity firms in the world, with more than $120 billion in assets under management as of September 30, 2022. The firm invests in growth-oriented, innovative companies operating in the software and technology sectors. Leveraging the firm’s deep sector expertise and proven strategic and operational capabilities, Thoma Bravo collaborates with its portfolio companies to implement operating best practices, drive growth initiatives and make accretive acquisitions intended to accelerate revenue and earnings. Over the past 20 years, the firm has acquired or invested in more than 420 companies representing over $235 billion in enterprise value1. The firm has offices in Chicago, Miami and San Francisco. For more information, visit www.thomabravo.com.

     

    About Sunstone Partners

     

    Sunstone Partners is a growth-oriented private equity firm that makes majority and minority investments in technology-enabled services and software businesses. Sunstone Partners first invested in UserZoom in 2016 and remains a significant minority owner. Founded in 2015, the firm has over $1.7 billion committed to its three funds. Sunstone Partners has been recognized as one of Inc. magazine’s “Founder-Friendly Investors” in 2020, 2021, and 2022. For more information, visit www.sunstonepartners.com.

     

    Additional Information and Where to Find It

     

    In connection with the proposed transaction, UserTesting filed with the Securities and Exchange Commission (SEC) a definitive proxy statement on December 6, 2022, which has been mailed to UserTesting’s stockholders. UserTesting has and will continue to file relevant materials with the SEC in connection with the proposed acquisition of UserTesting. USERTESTING’S STOCKHOLDERS ARE URGED TO READ THE DEFINITIVE PROXY STATEMENT (INCLUDING ANY AMENDMENTS OR SUPPLEMENTS THERETO) CAREFULLY BEFORE MAKING ANY VOTING OR INVESTMENT DECISION WITH RESPECT TO THE PROPOSED TRANSACTION BECAUSE IT CONTAINS IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION AND THE PARTIES TO THE PROPOSED TRANSACTION. Stockholders of UserTesting can obtain a free copy of these documents at the website maintained by the SEC at www.sec.gov or free of charge at https://ir.usertesting.com.

     

    1

     

    Participants in the Solicitation

     

    UserTesting and certain of its directors and executive officers may be deemed to be participants in the solicitation of proxies in respect of the proposed transaction. Information regarding UserTesting’s directors and executive officers, including a description of their direct interests, by security holdings or otherwise, is contained in UserTesting’s proxy statement for its 2022 annual meeting of stockholders, which was filed with the SEC on April 20, 2022, and in UserTesting’s definitive proxy statement with respect to the proposed transaction and any other relevant documents that are filed or will be filed with the SEC relating to the proposed transaction. You may obtain free copies of these documents using the sources indicated above.

     

    Forward-Looking Statements

     

    This press release contains “forward-looking statements” within the meaning of the federal securities laws, including Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are based on UserTesting’s current expectations, estimates and projections about the expected date of closing of the proposed transaction and the potential benefits thereof, its business and industry, management’s beliefs and certain assumptions made by UserTesting, Thoma Bravo and Sunstone Partners, all of which are subject to change. In this context, forward-looking statements often address expected future business and financial performance and financial condition, and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “could,” “seek,” “see,” “will,” “may,” “would,” “might,” “potentially,” “estimate,” “continue,” “expect,” “target,” similar expressions or the negatives of these words or other comparable terminology that convey uncertainty of future events or outcomes. All forward-looking statements by their nature address matters that involve risks and uncertainties, many of which are beyond UserTesting’s control, and are not guarantees of future results, such as statements about the consummation of the proposed transaction and the anticipated benefits thereof. These and other forward-looking statements, including the failure to consummate the proposed transaction or to make or take any filing or other action required to consummate the transaction on a timely manner or at all, are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed in any forward-looking statements. Accordingly, there are or will be important factors that could cause actual results to differ materially from those indicated in such statements and, therefore, you should not place undue reliance on any such statements and caution must be exercised in relying on forward-looking statements. Important risk factors that may cause such a difference include, but are not limited to: (i) the completion of the proposed transaction on anticipated terms and timing, including obtaining stockholder and regulatory approvals, anticipated tax treatment, unforeseen liabilities, future capital expenditures, revenues, expenses, earnings, synergies, economic performance, indebtedness, financial condition, losses, future prospects, business and management strategies for the management, expansion and growth of UserTesting’s business and other conditions to the completion of the transaction; (ii) the impact of the COVID-19 pandemic, inflation, foreign exchange rates and general economic conditions on UserTesting’s business; (iii) UserTesting’s ability to implement its business strategy; (iv) significant transaction costs associated with the proposed transaction; (v) potential litigation relating to the proposed transaction; (vi) the risk that disruptions from the proposed transaction will harm UserTesting’s business, including current plans and operations; (vii) attraction and retention of qualified employees; (viii) potential adverse reactions or changes to business relationships resulting from the announcement or completion of the proposed transaction; (ix) general economic and market developments and conditions; (x) UserTesting’s ability to stay in compliance with laws and regulations that currently apply or become applicable to UserTesting’s business both in the United States and internationally; (xi) potential business uncertainty, including changes to existing business relationships, during the pendency of the merger that could affect UserTesting’s financial performance; (xii) restrictions during the pendency of the proposed transaction that may impact UserTesting’s ability to pursue certain business opportunities or strategic transactions; and (xiii) unpredictability and severity of catastrophic events, including, but not limited to, acts of terrorism or outbreak of war or hostilities, as well as UserTesting’s response to any of the aforementioned factors. These risks, as well as other risks associated with the proposed transaction, are more fully discussed in the definitive proxy statement filed with the SEC in connection with the proposed transaction. While the list of factors presented here and in the definitive proxy statement are considered representative, no such list should be considered to be a complete statement of all potential risks and uncertainties. Unlisted factors may present significant additional obstacles to the realization of forward-looking statements. Consequences of material differences in results as compared with those anticipated in the forward-looking statements could include, among other things, business disruption, operational problems, financial loss, legal liability to third parties and similar risks, any of which could have a material adverse effect on UserTesting’s financial condition, results of operations or liquidity. UserTesting does not assume any obligation to publicly provide revisions or updates to any forward-looking statements, whether as a result of new information, future developments or otherwise, should circumstances change, except as otherwise required by securities and other applicable laws.

     

    1 Includes control and non-control investments.

     

    For UserTesting

    Investor Relations Contact:

    Sapphire Investor Relations, LLC

    Erica Mannion and Mike Funari

    [email protected]

    617-542-6180

     

    Media Contact:

    UserTesting, Inc.

    [email protected]

     

    Or

     

    FGS Global

    John Christiansen / Danya Al-Qattan

    [email protected] / [email protected]

     

    For Thoma Bravo

    Thoma Bravo Communications

    Megan Frank

    (212) 731-4778

    [email protected]

     

    Or

     

    FGS Global

    Liz Micci / Nicky Bryan

    [email protected] / [email protected]

    (347) 675-2883 / (646) 436-6126

     

    2

     

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      Adds Additional Financial Expertise, Strategy Experience, and Global Perspective NETSCOUT SYSTEMS, INC. (NASDAQ:NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced that experienced executives Shannon Nash and Marlene Pelage have been appointed to the Company's Board of Directors. "On behalf of NetScout's Board of Directors, I am pleased to announce the appointment of two superbly qualified directors, Shannon Nash and Marlene Pelage. We believe that these accomplished individuals will bring fresh perspectives and valuable experience to our Board and play an important role in advancing our business," stated Anil Singhal, NETSCOUT'

      1/25/23 8:30:00 AM ET
      $NTCT
      $SOFI
      $USER
      EDP Services
      Technology
      Finance: Consumer Services
      Finance
    • How Women Lead Appoints Sue Harnett, Shannon Nash, Vanessa Small & Millicent Tracey to Executive Board

      Shreya Jain and Christy Swindling Kennedy Join Organization's Silicon Valley Board How Women Lead, a national organization of top executive women focused on activating their individual and collective power to influence the change they want to see in the world through leadership, investment and philanthropy, has made four strategic additions to their executive board in Sue Harnett, Board Director: OFG Holding Company Bank, Life Storage, American Enterprise Group, Goalsetter (VC Board Rep); Shannon Nash, Board Director: UserTesting; CFO: Wing; Millicent Tracey, Board Director: California Bank of Commerce and Vanessa Small, Board Director: EDNA Life; Scientific Advisor, DigitalDx Ventures. "

      6/21/22 8:57:00 AM ET
      $CALB
      $GOOGL
      $HLTH
      $USER
      Major Banks
      Finance
      Computer Software: Programming Data Processing
      Technology
    • UserTesting Names Jeff Solomon Vice President of Sales and Country Manager for UserTesting Canada

      UserTesting continues growth across Canada by adding top executive sales leadership to support customers and drive continued adoption of Human Insight UserTesting (NYSE:USER), a leader in video-based human insight, today announced the appointment of Jeff Solomon as the company's first Vice President of Sales and country manager for Canada. UserTesting customers in Canada include well known brands such as Air Canada Vacation, Canadian Tire Corp., WestJet and Hudson's Bay. Companies world-wide trust the UserTesting Human Insight Platform to get fast feedback through video narratives on their products, messaging, and experiences, from consumers in their markets, or in other countries–to build

      3/18/22 9:00:00 AM ET
      $USER
      Computer Software: Prepackaged Software
      Technology
    • NETSCOUT Appoints Shannon Nash and Marlene Pelage to Board of Directors

      Adds Additional Financial Expertise, Strategy Experience, and Global Perspective NETSCOUT SYSTEMS, INC. (NASDAQ:NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced that experienced executives Shannon Nash and Marlene Pelage have been appointed to the Company's Board of Directors. "On behalf of NetScout's Board of Directors, I am pleased to announce the appointment of two superbly qualified directors, Shannon Nash and Marlene Pelage. We believe that these accomplished individuals will bring fresh perspectives and valuable experience to our Board and play an important role in advancing our business," stated Anil Singhal, NETSCOUT'

      1/25/23 8:30:00 AM ET
      $NTCT
      $SOFI
      $USER
      EDP Services
      Technology
      Finance: Consumer Services
      Finance
    • Thoma Bravo and Sunstone Partners Complete Acquisition of UserTesting

      UserTesting, Inc., a leader in video-based human insight, today announced the completion of its acquisition by Thoma Bravo, a leading software investment firm, and Sunstone Partners, in an all-cash transaction valued at approximately $1.3 billion. The agreement to be acquired was previously announced on October 27, 2022 and approved by UserTesting stockholders at the Special Meeting of Stockholders held on January 10, 2023. With the completion of the transaction, UserTesting stockholders are entitled to receive $7.50 per share in cash for each share of UserTesting common stock they owned. UserTesting's common stock has ceased trading and will be delisted from the New York Stock Exchange.

      1/12/23 8:40:00 AM ET
      $USER
      Computer Software: Prepackaged Software
      Technology
    • UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight

      New test templates enable retail banks to readily get pre-and post-launch feedback at the speed of agile to better ensure success during the design, development, and optimization of new features and experiences UserTesting (NYSE:USER), a leader in video-based human insight, today announced the availability of new test templates for the UserTesting® Human Insight Platform that help retail banks build more user-friendly features and in-branch experiences, and improve how customers engage and interact across channels and devices. Banks that leverage first-party human insight are at an advantage over those that don't, as they have the ability to see and hear first-hand how their customers rea

      1/11/23 9:00:00 AM ET
      $USER
      Computer Software: Prepackaged Software
      Technology