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    Starbucks Announces Removal of Extra Charge for Non-Dairy Milk Starting Nov. 7

    10/30/24 5:30:00 PM ET
    $SBUX
    Restaurants
    Consumer Discretionary
    Get the next $SBUX alert in real time by email

    Timed with Starbucks holiday launch on November 7, customers in U.S. and Canada company-owned and operated stores will no longer pay extra for customizing their beverage with non-dairy milk – including soymilk, oatmilk, almondmilk and coconutmilk

    Starbucks (NASDAQ:SBUX) today announced that, starting with the launch of its holiday menu on November 7, the company will no longer charge extra for customizing beverages with a non-dairy milk, making it easier for customers to make their Starbucks beverage their own.

    This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241030786864/en/

    Starbucks Announces Removal of Extra Charge for Non-Dairy Milk Starting Nov. 7 (Photo: Business Wire)

    Starbucks Announces Removal of Extra Charge for Non-Dairy Milk Starting Nov. 7 (Photo: Business Wire)

    "Core to the Starbucks Experience is the ability to customize your beverage to make it yours. By removing the extra charge for non-dairy milks we're embracing all the ways our customers enjoy their Starbucks," said Brian Niccol, Starbucks chairman and chief executive officer.

    Substituting non-dairy milk – whether its soymilk, oatmilk, almondmilk or coconutmilk – in a handcrafted beverage is the second most requested customization from Starbucks customers, behind adding a shot of espresso. When this change goes into effect on November 7, almost half of Starbucks current customers in the U.S. who pay to modify their beverage at company-operated stores will see a price reduction of more than 10%.

    "I made a commitment that we'd get back to Starbucks, focusing on what has always set Starbucks apart – a welcoming coffeehouse where people gather and we serve the finest coffee handcrafted by our skilled baristas," continued Niccol. "This is just one of many changes we'll make to ensure a visit to Starbucks is worth it every time."

    About Starbucks

    Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with nearly 40,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.com or starbucks.com.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20241030786864/en/

    Get the next $SBUX alert in real time by email

    Chat with this insight

    Save time and jump to the most important pieces.

    Q&A

    New
    • What change is Starbucks making regarding non-dairy milk options?

      Starbucks will stop charging extra for non-dairy milk options such as soymilk, oatmilk, almondmilk, and coconutmilk.

    • When will the new policy regarding non-dairy milk come into effect?

      This change will start on November 7, coinciding with the launch of Starbucks' holiday menu.

    • How will this change affect Starbucks customers' beverage prices?

      Almost half of Starbucks customers in the U.S. who customize their drinks will see a price reduction of more than 10%.

    • What did Starbucks CEO Brian Niccol say about the motivation behind this policy change?

      Brian Niccol emphasized that this change reflects Starbucks' commitment to customer experience and customization.

    • What is the popularity of non-dairy milk customization among Starbucks customers?

      The substitution of non-dairy milk is the second most requested customization at Starbucks, after adding an espresso shot.

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