Toast's technology platform to help streamline operations and elevate guest experiences for beloved brand
Toast (NYSE:TOST), the digital technology platform built for hospitality, has partnered with iconic American restaurant brand TGI Fridays® to implement Toast technology across all of its U.S. locations. This collaboration will equip TGI Fridays® with Toast's comprehensive POS platform, along with Toast's Multi-Location Management, Mobile Order & Pay, Toast Go® handhelds, and Kitchen Display Systems (KDS), with the ability to implement additional Toast offerings like Catering Pro, Waitlist, and Kiosk over time.
TGI Fridays® selected Toast to help drive operational efficiency and scalability, seeking a partner at the forefront of restaurant technology. In Toast, TGI Fridays® saw a technology partner that could help team members focus on the flair and celebratory hospitality the brand is known for, with an intuitive, easy-to-implement, scalable system for their growing nationwide footprint.
"TGI Fridays® has always been about creating a welcoming space for people to come together, and technology has become an increasing part of a feel-good dining experience," said Samuel Langley, Vice President of Technology at TGI Fridays®. "Toast provides us with the innovative, intuitive, and scalable tech we need to enhance our guest experience and empower our teams, ensuring that the spirit of TGI Fridays® continues to thrive. We look forward to working with Toast as we continue to grow here in the U.S. and beyond."
"TGI Fridays® is an American icon, and this partnership underscores the power of a technology platform built specifically for complex, high-volume hospitality," said Kelly Esten, Chief Marketing Officer at Toast. "We look forward to helping TGI Fridays® streamline operations with Toast technology so their teams can focus on creating the celebratory experience their guests have come to love, while also helping the brand grow. We are proud to be their technology partner as they embark on this exciting new chapter."
Toast currently serves hundreds of multi-unit brands, including Caribou Coffee, Choice Hotels, Potbelly Sandwich Shop, Craveworthy Brands, Perkins American Food Co., Nothing Bundt Cakes, Papa Gino's & D'Angelo, and Costa Vida Fresh Mexican Grill, among others. For more information about Toast and its enterprise capabilities, visit our Toast for Enterprise page.
Forward-Looking Statements
This press release contains "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words "believes," "plans," "intends," "may," "will," "expects," "anticipates," "outlook," "continues," or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast's control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements regarding Toast's business plans and strategy in serving multi-unit customers, the agreement between Toast and TGI Fridays® and its impact on Toast's business and operations, and the implementation of the Toast platform at TGI Fridays® restaurants.
The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast's filings with the Securities and Exchange Commission ("SEC"), including in the sections entitled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations'' in Toast's Annual Report on Form 10-K for the year ended December 31, 2024, Toast's Quarterly Report on Form 10-Q for the quarter ended September 30, 2025, and Toast's subsequent SEC filings. Toast can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this release are based on information available to Toast as of the date hereof, and Toast disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing Toast's views as of any date subsequent to the date of this press release.
About TGI Fridays®
Founded in 1965 as the world's first casual bar and grill, TGI Fridays® is where the world goes to celebrate. Operating nearly 400 restaurants in close to 40 countries, Fridays brings people together through its craveable American classics, legendary drinks and that unmistakable Fridays feeling—all brought to life by its rockstar teams. Whether it's full-service dining or bold-format convenience, Fridays' franchise-first approach, operational excellence, and brand power are built to scale. Visit www.tgifridays.com for more information and join Fridays Rewards®. Follow them on Facebook, Instagram and TikTok.
About Toast
Toast (NYSE:TOST) is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, payments, operations, digital ordering and delivery, marketing and loyalty, and team management. We serve as the restaurant operating system, connecting front of house and back of house operations across service models including dine-in, takeout, delivery, catering, and retail. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit www.toasttab.com.
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