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    Thryv Exceeds Third Quarter 2023 SaaS Guidance, Raises Full-Year SaaS Outlook

    11/2/23 7:32:00 AM ET
    $THRY
    Advertising
    Consumer Discretionary
    Get the next $THRY alert in real time by email

    – Company achieves 19% SaaS revenue growth

    – Q3 SaaS Adjusted EBITDA exceeds guidance range by over $3 million

    – Subscribers increased 29%

    – Delivers strong operating cash flow of $45.9 million

    Thryv Holdings, Inc. (NASDAQ:THRY) ("Thryv" or the "Company"), the provider of Thryv®, the leading small business software platform, reported SaaS revenue growth of 19% year-over-year in the third quarter of 2023.

    "We are reporting a strong third quarter as we continue to focus on driving profitable SaaS growth in 2023," said Joe Walsh, Thryv Chairman and CEO. "Our SaaS revenue and EBITDA surpassed expectations, reinforcing our commitment to cost effectively scaling our business. SaaS subscribers showed continued strength and we increased our clients through ongoing innovation, cross-selling opportunities and operational execution. We are continuing to evolve our Thryv platform to deliver solutions that solve problems small businesses face."

    In August, the Company announced the beta program for Thryv Command Center, an industry-first freemium offering that will be a core driver in its product-led growth initiative. Thryv Command Center enables SMBs to centralize all their communication through a modular, easily expandable, and customizable platform. The market's reception has been strong as evidenced by the fast-growing number of users. Thryv Command Center continues the planned roll out of new centers to drive future growth and complements the Thryv Marketing Center and Thryv Business Center, as well as the company's continued international expansion.

    "We are pleased with our results this quarter and with our ability to raise our full-year guidance for SaaS revenue and EBITDA," said Paul Rouse, Thryv Chief Financial Officer. "We achieved impressive free cash conversion, even with Adjusted EBITDA appearing lower due to the accounting treatment related to the extension of our printed directories. Moreover, our robust free cash flow enabled us to substantially reduce our debt by $42.5 million on our Term Loan. As we move forward, our primary focus remains on accelerating profitable growth in the SaaS business while upholding a strong and healthy balance sheet."

    Third Quarter 2023 Highlights:

    Financial Highlights

    • Total SaaS1 revenue was $67.4 million, a 19% increase year-over-year
    • Total Marketing Services2 revenue was $116.5 million, a 48% decrease year-over-year, primarily driven by the timing of revenue recognition of the Company's printed directories
    • Consolidated total revenue was $183.8 million, a decrease of 35% year-over-year
    • Consolidated net loss was $27.0 million, or $(0.78) per diluted share, compared to net income of $13.3 million, or $0.37 per diluted share, for the third quarter of 2022
    • Consolidated Adjusted EBITDA was $7.3 million, representing an Adjusted EBITDA margin of 4%
    • Total SaaS Adjusted EBITDA loss was $0.5 million, representing an Adjusted EBITDA margin of (0.7)%.
    • Total Marketing Services Adjusted EBITDA was $7.8 million, representing an Adjusted EBITDA margin of 7%
    • Consolidated Gross Profit was $103.6 million
    • Consolidated Adjusted Gross Profit3 was $110.6 million
    • SaaS Gross Profit was $42.9 million, representing a Gross Profit Margin of 64%
    • SaaS Adjusted Gross Profit was $44.8 million, representing an Adjusted Gross Profit Margin of 67%
    • Operating cash flow was $45.9 million

    SaaS Metrics

    • SaaS monthly Average Revenue per Unit ("ARPU")4 decreased to $365 for the third quarter of 2023, compared to $377 in the third quarter of 2022
    • Total SaaS clients increased 29% year-over-year to 66 thousand for the third quarter of 2023
    • Seasoned Net Dollar Retention5 was 92% for the third quarter of 2023, an increase of 300 bps sequentially
    • SaaS monthly active users6 increased 22% year-over-year to 45 thousand active users for the third quarter of 2023
    • ThryvPay total payment volume was $63 million, an increase of 57% year-over-year

    ____________________

    1 Total SaaS revenue in the U.S. and International segments was $64.7 million and $2.7 million for the three months ended September 30, 2023, respectively.

    2 Total Marketing Services revenue in the U.S. and International segments was $92.9 million and $23.6 million for the three months ended September 30, 2023, respectively.

    3 Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.

    4 Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month.

    5 Seasoned Net Dollar Retention is defined as net dollar retention excluding clients acquired over the previous 12 months.

    6 Defined as a client with one or more users who log into our SaaS solutions at least once during the calendar month.

    Outlook

    Based on information available as of November 2, 2023, Thryv is issuing guidance7 for the fourth quarter of 2023 and full year 2023 as indicated below:

     

     

     

    4th Quarter

     

    Full Year

    (in millions)

     

     

    2023

     

    2023

    SaaS Revenue

     

     

    $70.25 - $71.25

     

    $260 - $261

    SaaS Adjusted EBITDA

     

     

    $3.5 - $4.0

     

    $9.0 - $9.5

     

     

     

     

    4th Quarter

     

    Full Year

    (in millions)

     

     

     

    2023

     

    2023

    Marketing Services Revenue

     

     

     

    $159 - $164

     

    $650 - $655

    Marketing Services Adjusted EBITDA

     

     

     

    $47 - $49

     

    $177 - $179

    Earnings Conference Call Information

    Thryv will host a conference call on Thursday, November 2, 2023 at 8:30 a.m. (Eastern Time) to discuss the Company's third quarter 2023 results.

    For analysts to register for this conference call, please use this link. After registering, a confirmation email will be sent, including dial-in details and a unique code for entry. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. To listen to the webcast, please use this link or visit Thryv's Investor Relations website at investor.thryv.com. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.

    If you are unable to participate in the conference call, a replay will be available. To access the replay, please dial (800) 770-2030 or (647) 362-9199 and enter "87769."

    ____________________

    7 These statements are forward-looking and actual results may materially differ. Refer to the "Forward-Looking Statements" section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.

    Final Results

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Statements of Operations and Comprehensive Income (Loss)

     

     

    Three Months Ended

     

    Nine Months Ended

     

    September 30,

     

    September 30,

    (in thousands, except share and per share data)

     

    2023

     

     

     

    2022

     

     

     

    2023

     

     

     

    2022

     

    Revenue

    $

    183,822

     

     

    $

    280,650

     

     

    $

    680,798

     

     

    $

    923,020

     

    Cost of services

     

    80,178

     

     

     

    105,011

     

     

     

    262,261

     

     

     

    321,543

     

    Gross profit

     

    103,644

     

     

     

    175,639

     

     

     

    418,537

     

     

     

    601,477

     

     

     

     

     

     

     

     

     

    Operating expenses:

     

     

     

     

     

     

     

    Sales and marketing

     

    74,755

     

     

     

    89,891

     

     

     

    226,781

     

     

     

    275,659

     

    General and administrative

     

    48,267

     

     

     

    54,670

     

     

     

    149,642

     

     

     

    159,514

     

    Impairment charges

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    222

     

    Total operating expenses

     

    123,022

     

     

     

    144,561

     

     

     

    376,423

     

     

     

    435,395

     

     

     

     

     

     

     

     

     

    Operating (loss) income

     

    (19,378

    )

     

     

    31,078

     

     

     

    42,114

     

     

     

    166,082

     

    Other income (expense):

     

     

     

     

     

     

     

    Interest expense

     

    (15,131

    )

     

     

    (13,720

    )

     

     

    (47,911

    )

     

     

    (40,584

    )

    Interest expense, related party

     

    —

     

     

     

    (850

    )

     

     

    —

     

     

     

    (3,505

    )

    Other components of net periodic pension (cost) benefit

     

    (1,902

    )

     

     

    (3,928

    )

     

     

    (3,888

    )

     

     

    5,295

     

    Other income (expense)

     

    (876

    )

     

     

    6,941

     

     

     

    (1,242

    )

     

     

    15,567

     

    (Loss) income before income tax benefit (expense)

     

    (37,287

    )

     

     

    19,521

     

     

     

    (10,927

    )

     

     

    142,855

     

    Income tax benefit (expense)

     

    10,241

     

     

     

    (6,241

    )

     

     

    9,173

     

     

     

    (38,062

    )

    Net (loss) income

    $

    (27,046

    )

     

    $

    13,280

     

     

    $

    (1,754

    )

     

    $

    104,793

     

    Other comprehensive income (loss):

     

     

     

     

     

     

     

    Foreign currency translation adjustment, net of tax

     

    (1,842

    )

     

     

    (7,920

    )

     

     

    (4,332

    )

     

     

    (12,611

    )

    Comprehensive (loss) income

    $

    (28,888

    )

     

    $

    5,360

     

     

    $

    (6,086

    )

     

    $

    92,182

     

     

     

     

     

     

     

     

     

    Net (loss) income per common share:

     

     

     

     

     

     

     

    Basic

    $

    (0.78

    )

     

    $

    0.39

     

     

    $

    (0.05

    )

     

    $

    3.06

     

    Diluted

    $

    (0.78

    )

     

    $

    0.37

     

     

    $

    (0.05

    )

     

    $

    2.86

     

     

     

     

     

     

     

     

     

    Weighted-average shares used in computing basic and diluted net (loss) income per common share:

     

     

     

     

     

     

     

    Basic

     

    34,848,899

     

     

     

    34,269,274

     

     

     

    34,619,794

     

     

     

    34,289,333

     

    Diluted

     

    34,848,899

     

     

     

    35,811,473

     

     

     

    34,619,794

     

     

     

    36,698,395

     

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Balance Sheets

     

    (in thousands, except share data)

    September 30, 2023

     

    December 31, 2022

    Assets

     

     

     

    Current assets

     

     

     

    Cash and cash equivalents

    $

    14,676

     

     

    $

    16,031

     

    Accounts receivable, net of allowance of $13,764 in 2023 and $14,766 in 2022

     

    198,828

     

     

     

    284,698

     

    Contract assets, net of allowance of $23 in 2023 and $33 in 2022

     

    1,471

     

     

     

    2,583

     

    Taxes receivable

     

    19,087

     

     

     

    11,553

     

    Prepaid expenses

     

    22,801

     

     

     

    25,092

     

    Indemnification asset

     

    —

     

     

     

    26,495

     

    Deferred costs

     

    15,085

     

     

     

    9,544

     

    Other current assets

     

    2,624

     

     

     

    2,320

     

    Total current assets

     

    274,572

     

     

     

    378,316

     

    Fixed assets and capitalized software, net

     

    37,951

     

     

     

    42,334

     

    Goodwill

     

    567,773

     

     

     

    566,004

     

    Intangible assets, net

     

    24,268

     

     

     

    34,715

     

    Deferred tax assets

     

    114,406

     

     

     

    113,859

     

    Other assets

     

    21,412

     

     

     

    42,649

     

    Total assets

    $

    1,040,382

     

     

    $

    1,177,877

     

     

     

     

     

    Liabilities and Stockholders' Equity

     

     

     

    Current liabilities

     

     

     

    Accounts payable

    $

    8,138

     

     

    $

    18,972

     

    Accrued liabilities

     

    97,720

     

     

     

    126,810

     

    Current portion of unrecognized tax benefits

     

    23,415

     

     

     

    31,919

     

    Contract liabilities

     

    27,119

     

     

     

    41,854

     

    Current portion of long-term debt

     

    70,000

     

     

     

    70,000

     

    Other current liabilities

     

    9,522

     

     

     

    10,937

     

    Total current liabilities

     

    235,914

     

     

     

    300,492

     

    Term Loan, net

     

    253,874

     

     

     

    345,256

     

    ABL Facility

     

    57,393

     

     

     

    54,554

     

    Pension obligations, net

     

    76,076

     

     

     

    72,590

     

    Other liabilities

     

    20,029

     

     

     

    22,718

     

    Total long-term liabilities

     

    407,372

     

     

     

    495,118

     

    Commitments and contingencies

     

     

     

    Stockholders' equity

     

     

     

    Common stock - $0.01 par value, 250,000,000 shares authorized; 62,521,026 shares issued and 35,164,339 shares outstanding at September 30, 2023; and 61,279,379 shares issued and 34,593,837 shares outstanding at December 31, 2022

     

    625

     

     

     

    613

     

    Additional paid-in capital

     

    1,143,493

     

     

     

    1,105,701

     

    Treasury stock - 27,356,687 shares at September 30, 2023 and 26,685,542 shares at December 31, 2022

     

    (485,768

    )

     

     

    (468,879

    )

    Accumulated other comprehensive loss

     

    (20,593

    )

     

     

    (16,261

    )

    Accumulated deficit

     

    (240,661

    )

     

     

    (238,907

    )

    Total stockholders' equity

     

    397,096

     

     

     

    382,267

     

    Total liabilities and stockholders' equity

    $

    1,040,382

     

     

    $

    1,177,877

     

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Statements of Cash Flows

     

     

    Nine Months Ended September 30,

    (in thousands)

     

    2023

     

     

     

    2022

     

    Cash Flows from Operating Activities

     

     

     

    Net (loss) income

    $

    (1,754

    )

     

    $

    104,793

     

    Adjustments to reconcile net (loss) income to net cash provided by operating activities:

     

     

     

    Depreciation and amortization

     

    46,940

     

     

     

    65,954

     

    Amortization of deferred commissions

     

    10,304

     

     

     

    8,396

     

    Amortization of debt issuance costs

     

    4,080

     

     

     

    4,327

     

    Deferred income taxes

     

    808

     

     

     

    (23,222

    )

    Provision for credit losses and service credits

     

    15,594

     

     

     

    18,325

     

    Stock-based compensation expense

     

    16,653

     

     

     

    10,140

     

    Other components of net periodic pension cost (benefit)

     

    3,888

     

     

     

    (5,295

    )

    Impairment charges

     

    —

     

     

     

    222

     

    Loss (gain) on foreign currency exchange rates

     

    164

     

     

     

    (4,447

    )

    Non-cash loss (gain) from the remeasurement of the indemnification asset

     

    10,734

     

     

     

    (1,472

    )

    Bargain purchase gain

     

    —

     

     

     

    (10,245

    )

    Other

     

    —

     

     

     

    1,961

     

    Changes in working capital items, excluding acquisitions:

     

     

     

    Accounts receivable

     

    59,238

     

     

     

    (8,930

    )

    Contract assets

     

    1,111

     

     

     

    2,226

     

    Prepaid expenses and other assets

     

    23,489

     

     

     

    8,089

     

    Accounts payable and accrued liabilities

     

    (63,469

    )

     

     

    (36,956

    )

    Other liabilities

     

    (24,132

    )

     

     

    (29,645

    )

    Net cash provided by operating activities

     

    103,648

     

     

     

    104,221

     

     

     

     

     

    Cash Flows from Investing Activities

     

     

     

    Additions to fixed assets and capitalized software

     

    (22,920

    )

     

     

    (19,345

    )

    Acquisition of a business, net of cash acquired

     

    (8,897

    )

     

     

    (22,793

    )

    Other

     

    (215

    )

     

     

    —

     

    Net cash (used in) investing activities

     

    (32,032

    )

     

     

    (42,138

    )

     

     

     

     

    Cash Flows from Financing Activities

     

     

     

    Payments of Term Loan

     

    (95,000

    )

     

     

    (73,164

    )

    Payments of Term Loan, related party

     

    —

     

     

     

    (8,347

    )

    Proceeds from ABL Facility

     

    697,234

     

     

     

    746,689

     

    Payments of ABL Facility

     

    (694,395

    )

     

     

    (727,762

    )

    Proceeds from exercises of stock warrants

     

    15,899

     

     

     

    64

     

    Other

     

    4,124

     

     

     

    4,824

     

    Net cash (used in) financing activities

     

    (72,138

    )

     

     

    (57,696

    )

     

     

     

     

    Effect of exchange rate changes on cash, cash equivalents and restricted cash

     

    (707

    )

     

     

    (1,610

    )

    (Decrease) increase in cash, cash equivalents and restricted cash

     

    (1,229

    )

     

     

    2,777

     

    Cash, cash equivalents and restricted cash, beginning of period

     

    18,180

     

     

     

    13,557

     

    Cash, cash equivalents and restricted cash, end of period

    $

    16,951

     

     

    $

    16,334

     

     

     

     

     

    Supplemental Information

     

     

     

    Cash paid for interest

    $

    44,029

     

     

    $

    42,435

     

    Cash paid for income taxes, net

    $

    7,605

     

     

    $

    53,673

     

     

     

     

     

    Non-cash investing and financing activities

     

     

     

    Repurchase of Treasury stock as a result of the settlement of the indemnification asset

    $

    15,760

     

     

    $

    —

     

    The following tables summarize the operating results of the Company's reportable segments:

     

    Three Months Ended September 30,

     

    Change

    (in thousands)

     

    2023 (1)

     

     

    2022

     

     

    Amount

     

    %

    Revenue

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    92,884

     

     

    $

    197,174

     

     

    $

    (104,290

    )

     

    (52.9

    )%

    SaaS

     

    64,650

     

     

     

    55,353

     

     

     

    9,297

     

     

    16.8

    %

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    23,578

     

     

     

    26,833

     

     

     

    (3,255

    )

     

    (12.1

    )%

    SaaS

     

    2,710

     

     

     

    1,290

     

     

     

    1,420

     

     

    110.1

    %

    Consolidated Revenue

    $

    183,822

     

     

    $

    280,650

     

     

    $

    (96,828

    )

     

    (34.5

    )%

     

     

     

     

     

     

     

     

    Segment Gross Profit

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    50,610

     

     

    $

    126,846

     

     

    $

    (76,236

    )

     

    (60.1

    )%

    SaaS

     

    40,957

     

     

     

    33,827

     

     

     

    7,130

     

     

    21.1

    %

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    10,166

     

     

     

    14,351

     

     

     

    (4,185

    )

     

    (29.2

    )%

    SaaS

     

    1,911

     

     

     

    615

     

     

     

    1,296

     

     

    NM

    Consolidated Segment Gross Profit

    $

    103,644

     

     

    $

    175,639

     

     

    $

    (71,995

    )

     

    (41.0

    )%

     

     

     

     

     

     

     

     

    Segment EBITDA

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    5,369

     

     

    $

    61,802

     

     

    $

    (56,433

    )

     

    (91.3

    )%

    SaaS

     

    1,986

     

     

     

    398

     

     

     

    1,588

     

     

    NM

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    2,466

     

     

     

    5,807

     

     

     

    (3,341

    )

     

    (57.5

    )%

    SaaS

     

    (2,490

    )

     

     

    (2,575

    )

     

     

    85

     

     

    3.3

    %

    Consolidated Adjusted EBITDA

    $

    7,331

     

     

    $

    65,432

     

     

    $

    (58,101

    )

     

    (88.8

    )%

     

    (1) Thryv International includes Yellow's results of operations subsequent to the Yellow Acquisition.

     

    Nine Months Ended September 30,

     

    Change

    (in thousands)

     

    2023 (1)

     

     

    2022 (2)

     

    Amount

     

    %

    Revenue

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    377,868

     

     

    $

    632,277

     

     

    $

    (254,409

    )

     

    (40.2

    )%

    SaaS

     

    182,927

     

     

     

    153,863

     

     

     

    29,064

     

     

    18.9

    %

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    113,183

     

     

     

    133,715

     

     

     

    (20,532

    )

     

    (15.4

    )%

    SaaS

     

    6,820

     

     

     

    3,165

     

     

     

    3,655

     

     

    115.5

    %

    Consolidated Revenue

    $

    680,798

     

     

    $

    923,020

     

     

    $

    (242,222

    )

     

    (26.2

    )%

     

     

     

     

     

     

     

     

    Segment Gross Profit

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    231,807

     

     

    $

    415,130

     

     

    $

    (183,323

    )

     

    (44.2

    )%

    SaaS

     

    114,480

     

     

     

    95,328

     

     

     

    19,152

     

     

    20.1

    %

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    67,498

     

     

     

    89,694

     

     

     

    (22,196

    )

     

    (24.7

    )%

    SaaS

     

    4,752

     

     

     

    1,325

     

     

     

    3,427

     

     

    NM

     

    Consolidated Segment Gross Profit

    $

    418,537

     

     

    $

    601,477

     

     

    $

    (182,940

    )

     

    (30.4

    )%

     

     

     

     

     

     

     

     

    Segment EBITDA

     

     

     

     

     

     

     

    Thryv U.S.

     

     

     

     

     

     

     

    Marketing Services

    $

    84,866

     

     

    $

    211,871

     

     

    $

    (127,005

    )

     

    (59.9

    )%

    SaaS

     

    10,231

     

     

     

    (3,769

    )

     

     

    14,000

     

     

    NM

     

    Thryv International

     

     

     

     

     

     

     

    Marketing Services

     

    44,851

     

     

     

    64,449

     

     

     

    (19,598

    )

     

    (30.4

    )%

    SaaS

     

    (4,709

    )

     

     

    (7,402

    )

     

     

    2,693

     

     

    36.4

    %

    Consolidated Adjusted EBITDA

    $

    135,239

     

     

    $

    265,149

     

     

    $

    (129,910

    )

     

    (49.0

    )%

     

    (1) Thryv International includes Yellow's results of operations subsequent to the Yellow Acquisition.

    (2) Thryv U.S. includes Vivial's results of operations subsequent to the Vivial Acquisition.

    Non-GAAP Measures

    Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA margin and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles ("GAAP"). These non-GAAP measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of Adjusted EBITDA to Net (loss) income and Adjusted Gross Profit to Gross profit. Both Net (loss) income and Gross profit are the most comparable GAAP financial measure to Adjusted EBITDA and Adjusted Gross Profit, respectively. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by revenue.

    We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.

    The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net (loss) income:

     

    Three Months Ended September 30,

     

    Nine Months Ended September 30,

    (in thousands)

     

    2023

     

     

     

    2022

     

     

     

    2023

     

     

     

    2022

     

    Reconciliation of Adjusted EBITDA

     

     

     

     

     

     

     

    Net (loss) income

    $

    (27,046

    )

     

    $

    13,280

     

     

    $

    (1,754

    )

     

    $

    104,793

     

    Interest expense

     

    15,131

     

     

     

    14,570

     

     

     

    47,911

     

     

     

    44,089

     

    Depreciation and amortization expense

     

    15,842

     

     

     

    23,393

     

     

     

    46,940

     

     

     

    65,954

     

    Stock-based compensation expense (1)

     

    5,462

     

     

     

    4,402

     

     

     

    16,653

     

     

     

    10,140

     

    Restructuring and integration expenses (2)

     

    3,584

     

     

     

    3,790

     

     

     

    12,845

     

     

     

    14,439

     

    Income tax (benefit) expense

     

    (10,241

    )

     

     

    6,241

     

     

     

    (9,173

    )

     

     

    38,062

     

    Transaction costs (3)

     

    —

     

     

     

    1,461

     

     

     

    373

     

     

     

    4,797

     

    Other components of net periodic pension cost (benefit) (4)

     

    1,902

     

     

     

    3,928

     

     

     

    3,888

     

     

     

    (5,295

    )

    Non-cash (gain) loss from remeasurement of indemnification asset (5)

     

    —

     

     

     

    (585

    )

     

     

    10,734

     

     

     

    (1,472

    )

    Impairment charges

     

    —

     

     

     

    —

     

     

     

    —

     

     

     

    222

     

    Other (6)

     

    2,697

     

     

     

    (5,048

    )

     

     

    6,822

     

     

     

    (10,580

    )

    Adjusted EBITDA

    $

    7,331

     

     

    $

    65,432

     

     

    $

    135,239

     

     

    $

    265,149

     

    (1)

    We record stock-based compensation expense related to the amortization of grant date fair value of the Company's stock-based compensation awards.

    (2)

    For the three and nine months ended September 30, 2023 and 2022, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation.

    (3)

    Expenses related to the Yellow acquisition, Vivial acquisition and other transaction costs.

    (4)

    Other components of net periodic pension cost (benefit) is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of Other components of net periodic pension cost (benefit) relates to periodic mark-to-market pension remeasurement.

    (5)

    In connection with the YP Acquisition, the seller indemnified us for future potential losses associated with certain federal and state tax positions taken in tax returns filed by the seller prior to the acquisition date.

    (6)

    Other primarily represents foreign exchange-related expense. Additionally, during the nine months ended September 30, 2022, Other includes the bargain purchase gain as a result of the Vivial Acquisition.

    The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross profit and Gross margin:

     

    Three Months Ended September 30, 2023

     

    Thryv U.S.

     

    Thryv International

     

     

    (in thousands)

    Marketing

    Services

     

    SaaS

     

    Marketing

    Services

     

    SaaS

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

     

     

     

     

    Gross profit

    $

    50,610

     

     

    $

    40,957

     

     

    $

    10,166

     

     

    $

    1,911

     

     

    $

    103,644

     

    Plus:

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    2,298

     

     

     

    1,602

     

     

     

    2,587

     

     

     

    299

     

     

     

    6,786

     

    Stock-based compensation expense

     

    103

     

     

     

    71

     

     

     

    —

     

     

     

    —

     

     

     

    174

     

    Adjusted Gross Profit

    $

    53,011

     

     

    $

    42,630

     

     

    $

    12,753

     

     

    $

    2,210

     

     

    $

    110,604

     

    Gross Margin

     

    54.5

    %

     

     

    63.4

    %

     

     

    43.1

    %

     

     

    70.5

    %

     

     

    56.4

    %

    Adjusted Gross Margin

     

    57.1

    %

     

     

    65.9

    %

     

     

    54.1

    %

     

     

    81.5

    %

     

     

    60.2

    %

     

    Three Months Ended September 30, 2022

     

    Thryv U.S.

     

    Thryv International

     

     

    (in thousands)

    Marketing

    Services

     

    SaaS

     

    Marketing

    Services

     

    SaaS

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

     

     

     

     

    Gross profit

    $

    126,846

     

     

    $

    33,827

     

     

    $

    14,351

     

     

    $

    615

     

     

    $

    175,639

     

    Plus:

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    4,593

     

     

     

    1,287

     

     

     

    3,739

     

     

     

    195

     

     

     

    9,814

     

    Stock-based compensation expense

     

    85

     

     

     

    22

     

     

     

    —

     

     

     

    —

     

     

     

    107

     

    Adjusted Gross Profit

    $

    131,524

     

     

    $

    35,136

     

     

    $

    18,090

     

     

    $

    810

     

     

    $

    185,560

     

    Gross Margin

     

    64.3

    %

     

     

    61.1

    %

     

     

    53.5

    %

     

     

    47.7

    %

     

     

    62.6

    %

    Adjusted Gross Margin

     

    66.7

    %

     

     

    63.5

    %

     

     

    67.4

    %

     

     

    62.8

    %

     

     

    66.1

    %

     

    Nine Months Ended September 30, 2023

     

    Thryv U.S.

     

    Thryv International

     

     

    (in thousands)

    Marketing

    Services

     

    SaaS

     

    Marketing

    Services

     

    SaaS

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

     

     

     

     

    Gross profit

    $

    231,807

     

     

    $

    114,480

     

     

    $

    67,498

     

     

    $

    4,752

     

     

    $

    418,537

     

    Plus:

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    8,101

     

     

     

    4,004

     

     

     

    8,689

     

     

     

    599

     

     

     

    21,393

     

    Stock-based compensation expense

     

    325

     

     

     

    171

     

     

     

    —

     

     

     

    —

     

     

     

    496

     

    Adjusted Gross Profit

    $

    240,233

     

     

    $

    118,655

     

     

    $

    76,187

     

     

    $

    5,351

     

     

    $

    440,426

     

    Gross Margin

     

    61.3

    %

     

     

    62.6

    %

     

     

    59.6

    %

     

     

    69.7

    %

     

     

    61.5

    %

    Adjusted Gross Margin

     

    63.6

    %

     

     

    64.9

    %

     

     

    67.3

    %

     

     

    78.5

    %

     

     

    64.7

    %

     

    Nine Months Ended September 30, 2022

     

    Thryv U.S.

     

    Thryv International

     

     

    (in thousands)

    Marketing

    Services

     

    SaaS

     

    Marketing

    Services

     

    SaaS

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

     

     

     

     

    Gross profit

    $

    415,130

     

     

    $

    95,328

     

     

    $

    89,694

     

     

    $

    1,325

     

     

    $

    601,477

     

    Plus:

     

     

     

     

     

     

     

     

     

    Depreciation and amortization expense

     

    13,381

     

     

     

    3,278

     

     

     

    11,771

     

     

     

    337

     

     

     

    28,767

     

    Stock-based compensation expense

     

    251

     

     

     

    63

     

     

     

    —

     

     

     

    —

     

     

     

    314

     

    Adjusted Gross Profit

    $

    428,762

     

     

    $

    98,669

     

     

    $

    101,465

     

     

    $

    1,662

     

     

    $

    630,558

     

    Gross Margin

     

    65.7

    %

     

     

    62.0

    %

     

     

    67.1

    %

     

     

    41.9

    %

     

     

    65.2

    %

    Adjusted Gross Margin

     

    67.8

    %

     

     

    64.1

    %

     

     

    75.9

    %

     

     

    52.5

    %

     

     

    68.3

    %

    Supplemental Financial Information

    The following supplemental financial information provides Revenue, Adjusted EBITDA and Adjusted EBITDA Margin by (i) Marketing Services businesses in the U.S., International and in Total and (ii) SaaS businesses in the U.S., International and in Total. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of these non-GAAP financial measures to the corresponding segment financial measures presented in accordance with GAAP.

    We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.

     

    Three Months Ended September 30, 2023

    (in thousands)

    Marketing Services

     

    SaaS

     

    U.S.

     

    International

     

    Total

     

    U.S.

     

    International

     

    Total

    Revenue

    $

    92,884

     

     

    $

    23,578

     

     

    $

    116,462

     

     

    $

    64,650

     

     

    $

    2,710

     

     

    $

    67,360

     

    Adjusted EBITDA

     

    5,369

     

     

     

    2,466

     

     

     

    7,835

     

     

     

    1,986

     

     

     

    (2,490

    )

     

     

    (504

    )

    Adjusted EBITDA Margin

     

    5.8

    %

     

     

    10.5

    %

     

     

    6.7

    %

     

     

    3.1

    %

     

     

    (91.9

    )%

     

     

    (0.7

    )%

     

    Three Months Ended September 30, 2022

    (in thousands)

    Marketing Services

     

    SaaS

     

    U.S.

     

    International

     

    Total

     

    U.S.

     

    International

     

    Total

    Revenue

    $

    197,174

     

     

    $

    26,833

     

     

    $

    224,007

     

     

    $

    55,353

     

     

    $

    1,290

     

     

    $

    56,643

     

    Adjusted EBITDA

     

    61,802

     

     

     

    5,807

     

     

     

    67,609

     

     

     

    398

     

     

     

    (2,575

    )

     

     

    (2,177

    )

    Adjusted EBITDA Margin

     

    31.3

    %

     

     

    21.6

    %

     

     

    30.2

    %

     

     

    0.7

    %

     

     

    (199.6

    )%

     

     

    (3.8

    )%

     

    Nine Months Ended September 30, 2023

    (in thousands)

    Marketing Services

     

    SaaS

     

    U.S.

     

    International

     

    Total

     

    U.S.

     

    International

     

    Total

    Revenue

    $

    377,868

     

     

    $

    113,183

     

     

    $

    491,051

     

     

    $

    182,927

     

     

    $

    6,820

     

     

    $

    189,747

     

    Adjusted EBITDA

     

    84,866

     

     

     

    44,851

     

     

     

    129,717

     

     

     

    10,231

     

     

     

    (4,709

    )

     

     

    5,522

     

    Adjusted EBITDA Margin

     

    22.5

    %

     

     

    39.6

    %

     

     

    26.4

    %

     

     

    5.6

    %

     

     

    (69.0

    )%

     

     

    2.9

    %

     

    Nine Months Ended September 30, 2022

    (in thousands)

    Marketing Services

     

    SaaS

     

    U.S.

     

    International

     

    Total

     

    U.S.

     

    International

     

    Total

    Revenue

    $

    632,277

     

     

    $

    133,715

     

     

    $

    765,992

     

     

    $

    153,863

     

     

    $

    3,165

     

     

    $

    157,028

     

    Adjusted EBITDA

     

    211,871

     

     

     

    64,449

     

     

     

    276,320

     

     

     

    (3,769

    )

     

     

    (7,402

    )

     

     

    (11,171

    )

    Adjusted EBITDA Margin

     

    33.5

    %

     

     

    48.2

    %

     

     

    36.1

    %

     

     

    (2.4

    )%

     

     

    (233.9

    )%

     

     

    (7.1

    )%

    Forward-Looking Statements

    Certain statements contained herein are not historical facts, constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words "may", "will", "could", "should", "would", "believe", "anticipate", "forecast", "estimate", "expect", "preliminary", "intend", "plan", "target", "project", "outlook", "future", "forward", "guidance" and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: risks related to the ongoing COVID-19 pandemic, the Company's ability to maintain adequate liquidity to fund operations; the Company's future operating and financial performance; the Company's ability to consummate acquisitions, or, if consummated, to successfully integrate acquired businesses into the Company's operations, the Company's ability to recognize the benefits of acquisitions, or the failure of an acquired company to achieve its plans and objectives; limitations on our operating and strategic flexibility and the ability to operate our business, finance our capital needs or expand business strategies under the terms of our credit facilities; our ability to retain existing business and obtain and retain new business; general economic or business conditions affecting the markets we serve; declining use of print yellow page directories by consumers; our ability to collect trade receivables from clients to whom we extend credit; credit risk associated with our reliance on small and medium sized businesses as clients; our ability to attract and retain key managers; increased competition in our markets; our ability to obtain future financing due to changes in the lending markets or our financial position; our ability to maintain agreements with major Internet search and local media companies; reduced advertising spending and increased contract cancellations by our clients, which causes reduced revenue; and our ability to anticipate or respond effectively to changes in technology and consumer preferences as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K and subsequent Quarterly Reports on From 10-Q filed with the Securities and Exchange Commission. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

    If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    About Thryv Holdings, Inc.

    Thryv Holdings, Inc. (NASDAQ:THRY) is a global software and marketing services company that empowers small- to medium-sized businesses ("SMBs") to grow and modernize their operations so they can compete and win in today's economy. Over 50,000 businesses use our award-winning SaaS platform, Thryv®, to manage their end-to-end operations, which has helped businesses across the U.S. and overseas grow their bottom line. Thryv also manages digital and print presence for approximately 400,000 businesses, connecting these SMBs to local consumers via proprietary local search portals and print directories. For more information about Thryv Holdings, Inc, visit thryv.com.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20231102698825/en/

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