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    Thryv Grows SaaS Revenue in First Quarter 2025, First Quarter Results Exceed Guidance

    5/1/25 7:30:00 AM ET
    $THRY
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    – Q1 SaaS Revenue Increased 50% Year-Over-Year

    – Q1 SaaS Revenue (Ex-Keap) Increased 24% Year-Over-Year

    – Q1 SaaS Revenue over 60% of Total Revenue

    – Q1 Record Seasoned NRR of 103%

    Thryv Holdings, Inc. (NASDAQ:THRY) ("Thryv" or the "Company"), the provider of Thryv®, the leading small business marketing and sales software platform, reported an increase in SaaS revenue of 50% year-over-year in the first quarter of 2025.

    "Thryv started 2025 with strong positive momentum as SaaS revenue accelerated to over 60% of total revenue, underscoring the progress of our strategic transformation into a premier SMB software business," said Joe Walsh, Thryv Chairman and CEO. "While we remain focused on acquiring and upgrading subscribers to the platform, we have been deepening relationships with our existing customers and expanding ARPU. We are leaning into cross-selling and anticipate continued growth as we enhance our product-led strategy and expand into new verticals. Looking ahead, the resilient customer demand we are experiencing is encouraging, and we are committed to driving sustainable, profitable growth as we continue to invest in our platform."

    "In the first quarter, we exceeded our guidance, and balanced SaaS top-line growth with disciplined cost management," stated Paul Rouse, Chief Financial Officer. "Seasoned NRR increased to a record 103% in the first quarter as a result of upselling and cross-selling additional products and services to our customer base. For the remainder of 2025, we expect to deliver SaaS revenue growth and continued SaaS Adjusted EBITDA margin improvement."

    First Quarter 2025 Highlights:

    • SaaS revenue was $111.1 million, a 50% increase year-over-year
    • SaaS revenue excluding Keap was $92.2 million, a 24% increase year-over-year
    • Marketing Services revenue was $70.2 million, a 56% decrease year-over-year
    • Consolidated total revenue was $181.4 million, a decrease of 22% year-over-year
    • Consolidated net loss was $9.6 million, or $(0.22) per diluted share; compared to net income of $8.4 million, or $0.22 per diluted share, for the first quarter of 2024
    • Consolidated Adjusted EBITDA was $20.9 million, representing an Adjusted EBITDA margin of 11.5%
    • SaaS Adjusted EBITDA was $10.8 million, representing an Adjusted EBITDA margin of 9.7%
    • Total Marketing Services Adjusted EBITDA was $10.1 million, representing an Adjusted EBITDA margin of 14.4%
    • Consolidated Gross Profit was $119.3 million
    • Consolidated Adjusted Gross Profit1 was $123.7 million
    • SaaS Gross Profit was $78.8 million, representing a Gross Margin of 70.9%
    • SaaS Adjusted Gross Profit2 was $81.5 million, representing an Adjusted Gross Margin of 73.3%

    SaaS Metrics

    • SaaS clients increased 59% year-over-year to 111 thousand at the end of the first quarter of 2025 SaaS clients, excluding Keap, increased 37% year-over-year to 96 thousand
    • Seasoned Net Revenue Retention2 was 103% for the first quarter of 2025, an increase of 900 bps year-over-year, excluding Keap
    • SaaS monthly Average Revenue per Unit ("ARPU")3 was $335 for the first quarter of 2025
    • ThryvPay total payment volume was $71 million, an increase of 13% year-over-year

    Outlook

    Based on information available as of April 30, 2025, Thryv is issuing guidance4 for the second quarter of 2025 and full year 2025 as indicated below:

     

    2nd Quarter

     

    Full Year

    (in millions)

    2025

     

    2025

    SaaS Revenue

    $113.0 - $115.0

     

    $460.5 - $471.0

    SaaS Adjusted EBITDA

    $18.5 - $19.5

     

    $67.0 - $71.0

     

    2nd Quarter

     

    3rd Quarter

     

    4th Quarter

     

    Full Year

    (in millions)

    2025

     

    2025

     

    2025

     

    2025

    Marketing Services Revenue

    $90.0 - $91.0

     

    $83.0 - $84.0

     

    $72.0 - $73.0

     

    $310.0 - $314.0

    Marketing Services Adjusted EBITDA

    $24.0 - $26.0

     

     

     

     

     

    $77.5 - $78.5

    ____________________

    1 Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.

    2 Seasoned Net Revenue Retention is defined as net dollar retention excluding clients acquired over the previous 12 months as well as clients acquired in the Keap acquisition which closed on October 31, 2024.

    3 Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month. This is a blended calculation and inclusive of the impact from the Keap acquisition.

    4 These statements are forward-looking and actual results may materially differ. Refer to the "Forward-Looking Statements" section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.

    Earnings Conference Call Information

    Thryv will host a conference call on Thursday, May 1, 2025 at 8:30 a.m. (Eastern Time) to discuss the Company's first quarter 2024 results.

    For analysts to register for this conference call, please use this link. After registering, a confirmation email will be sent, including dial-in details and a unique code for entry. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. To listen to the webcast, please use this link or visit Thryv's Investor Relations website at investor.thryv.com. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.

    If you are unable to participate in the conference call, a replay will be available at this link.

     

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Statements of Operations and Comprehensive (Loss) Income

     

     

    Three Months Ended

     

    March 31,

    (in thousands, except share and per share data)

     

    2025

     

     

     

    2024

     

    Revenue

    $

    181,371

     

     

    $

    233,624

     

    Cost of services

     

    62,083

     

     

     

    79,983

     

    Gross profit

     

    119,288

     

     

     

    153,641

     

     

     

     

     

    Operating expenses:

     

     

     

    Sales and marketing

     

    70,051

     

     

     

    70,091

     

    General and administrative

     

    52,271

     

     

     

    52,416

     

    Total operating expenses

     

    122,322

     

     

     

    122,507

     

     

     

     

     

    Operating (loss) income

     

    (3,034

    )

     

     

    31,134

     

    Other income (expense):

     

     

     

    Interest expense

     

    (6,067

    )

     

     

    (13,359

    )

    Interest expense, related party

     

    (3,006

    )

     

     

    —

     

    Other components of net periodic pension cost

     

    (768

    )

     

     

    (1,581

    )

    Other income (expense)

     

    392

     

     

     

    (2,373

    )

    (Loss) income before income tax benefit (expense)

     

    (12,483

    )

     

     

    13,821

     

    Income tax benefit (expense)

     

    2,865

     

     

     

    (5,397

    )

    Net (loss) income

    $

    (9,618

    )

     

    $

    8,424

     

    Other comprehensive income (loss):

     

     

     

    Foreign currency translation adjustment, net of tax

     

    (187

    )

     

     

    (265

    )

    Comprehensive (loss) income

    $

    (9,805

    )

     

    $

    8,159

     

     

     

     

     

    Net (loss) income per common share:

     

     

     

    Basic

    $

    (0.22

    )

     

    $

    0.24

     

    Diluted

    $

    (0.22

    )

     

    $

    0.22

     

     

     

     

     

    Weighted-average shares used in computing basic and diluted net (loss) income per common share:

     

     

     

    Basic

     

    43,412,366

     

     

     

    35,186,121

     

    Diluted

     

    43,412,366

     

     

     

    37,985,785

     

     

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Balance Sheets

     

    (in thousands, except share data)

    March 31, 2025

     

    December 31, 2024

    Assets

     

     

     

    Current assets

     

     

     

    Cash and cash equivalents

    $

    10,993

     

     

    $

    16,311

     

    Accounts receivable, net of allowance of $13,144 in 2025 and $13,051 in 2024

     

    139,894

     

     

     

    161,620

     

    Contract assets, net of allowance of $33 in 2025 and $29 in 2024

     

    1,980

     

     

     

    2,127

     

    Taxes receivable

     

    7,493

     

     

     

    6,218

     

    Prepaid expenses

     

    30,806

     

     

     

    13,923

     

    Deferred costs

     

    9,486

     

     

     

    8,402

     

    Other current assets

     

    2,035

     

     

     

    2,119

     

    Total current assets

     

    202,687

     

     

     

    210,720

     

    Fixed assets and capitalized software, net

     

    41,998

     

     

     

    44,478

     

    Goodwill

     

    253,809

     

     

     

    253,318

     

    Intangible assets, net

     

    31,956

     

     

     

    34,259

     

    Deferred tax assets

     

    146,530

     

     

     

    143,495

     

    Other assets

     

    26,754

     

     

     

    25,895

     

    Total assets

    $

    703,734

     

     

    $

    712,165

     

     

     

     

     

    Liabilities and Stockholders' Equity

     

     

     

    Current liabilities

     

     

     

    Accounts payable

    $

    5,894

     

     

    $

    13,011

     

    Accrued liabilities

     

    80,828

     

     

     

    95,462

     

    Current portion of unrecognized tax benefits

     

    26,703

     

     

     

    26,196

     

    Contract liabilities

     

    42,873

     

     

     

    40,315

     

    Current portion of Term Loan

     

    15,750

     

     

     

    —

     

    Current portion of Term Loan, related party

     

    10,500

     

     

     

    5,250

     

    Other current liabilities

     

    6,847

     

     

     

    8,151

     

    Total current liabilities

     

    189,395

     

     

     

    196,260

     

    Term Loan, net

     

    139,565

     

     

     

    —

     

    Term Loan, net, related party

     

    95,382

     

     

     

    100,436

     

    ABL Facility

     

    37,790

     

     

     

    —

     

    Pension obligations, net

     

    38,699

     

     

     

    38,014

     

    Other liabilities

     

    9,672

     

     

     

    9,759

     

    Total long-term liabilities

     

    321,108

     

     

     

    318,985

     

    Commitments and contingencies

     

     

     

    Stockholders' equity

     

     

     

    Common stock - $0.01 par value, 250,000,000 shares authorized; 71,496,077 shares issued and 43,728,331 shares outstanding at March 31, 2025; and 70,556,740 shares issued and 43,033,960 shares outstanding at December 31, 2024

     

    715

     

     

     

    706

     

    Additional paid-in capital

     

    1,282,424

     

     

     

    1,272,476

     

    Treasury stock - 27,767,746 shares at March 31, 2025 and 27,522,780 shares at December 31, 2024

     

    (492,744

    )

     

     

    (488,903

    )

    Accumulated other comprehensive loss

     

    (15,128

    )

     

     

    (14,941

    )

    Accumulated deficit

     

    (582,036

    )

     

     

    (572,418

    )

    Total stockholders' equity

     

    193,231

     

     

     

    196,920

     

    Total liabilities and stockholders' equity

    $

    703,734

     

     

    $

    712,165

     

     

    Thryv Holdings, Inc. and Subsidiaries

    Consolidated Statements of Cash Flows

     

     

    Three Months Ended March 31,

    (in thousands)

     

    2025

     

     

     

    2024

     

    Cash Flows from Operating Activities

     

     

     

    Net (loss) income

    $

    (9,618

    )

     

    $

    8,424

     

    Adjustments to reconcile net (loss) income to net cash provided by operating activities:

     

     

     

    Depreciation and amortization

     

    11,516

     

     

     

    14,553

     

    Amortization of deferred commissions

     

    3,499

     

     

     

    4,849

     

    Amortization of debt issuance costs

     

    830

     

     

     

    1,310

     

    Deferred income taxes

     

    (2,986

    )

     

     

    (3,110

    )

    Provision for credit losses and service credits

     

    3,782

     

     

     

    7,475

     

    Stock-based compensation expense

     

    7,737

     

     

     

    5,289

     

    Other components of net periodic pension cost

     

    768

     

     

     

    1,581

     

    Other

     

    (355

    )

     

     

    (779

    )

    Changes in working capital items, excluding acquisitions:

     

     

     

    Accounts receivable

     

    16,840

     

     

     

    (9,750

    )

    Contract assets

     

    147

     

     

     

    (1,670

    )

    Prepaid expenses and other assets

     

    (20,672

    )

     

     

    (18,169

    )

    Accounts payable and accrued liabilities

     

    (22,338

    )

     

     

    (5,754

    )

    Other liabilities

     

    369

     

     

     

    1,189

     

    Net cash (used in) provided by operating activities

     

    (10,481

    )

     

     

    5,438

     

     

     

     

     

    Cash Flows from Investing Activities

     

     

     

    Additions to fixed assets and capitalized software

     

    (7,085

    )

     

     

    (7,278

    )

    Acquisition of a business, net of cash acquired

     

    (143

    )

     

     

    —

     

    Net cash used in investing activities

     

    (7,228

    )

     

     

    (7,278

    )

     

     

     

     

    Cash Flows from Financing Activities

     

     

     

    Payments of Term Loan

     

    —

     

     

     

    (9,368

    )

    Proceeds from ABL Facility

     

    109,647

     

     

     

    205,351

     

    Payments of ABL Facility

     

    (95,748

    )

     

     

    (198,459

    )

    Other

     

    (1,620

    )

     

     

    918

     

    Net cash provided by (used in) financing activities

     

    12,279

     

     

     

    (1,558

    )

    Effect of exchange rate changes on cash, cash equivalents and restricted cash

     

    124

     

     

     

    (723

    )

    (Decrease) in cash, cash equivalents and restricted cash

     

    (5,306

    )

     

     

    (4,121

    )

    Cash, cash equivalents and restricted cash, beginning of period

     

    17,760

     

     

     

    20,530

     

    Cash, cash equivalents and restricted cash, end of period

    $

    12,454

     

     

    $

    16,409

     

     

     

     

     

    Supplemental Information

     

     

     

    Cash paid for interest

    $

    8,256

     

     

    $

    11,911

     

    Cash paid for income taxes, net

    $

    1,178

     

     

    $

    1,915

     

    Segment Information

    The following tables summarize the operating results of the Company's reportable segments:

     

    Three Months Ended March 31,

     

    Change

    (in thousands)

     

    2025

     

     

     

    2024

     

     

    Amount

     

    %

    Revenue

     

     

     

     

     

     

     

    SaaS

    $

    111,129

     

    $

    74,322

     

    $

    36,807

     

     

    49.5

    %

    Marketing Services

     

    70,242

     

     

     

    159,302

     

     

     

    (89,060

    )

     

    (55.9

    )%

    Total Revenue

    $

    181,371

     

     

    $

    233,624

     

     

    $

    (52,253

    )

     

    (22.4

    )%

     

     

     

     

     

     

     

     

    Adjusted EBITDA

     

     

     

     

     

     

     

    SaaS

    $

    10,815

     

     

    $

    3,435

     

     

    $

    7,380

     

     

    214.8

    %

    Marketing Services

     

    10,086

     

     

     

    50,679

     

     

     

    (40,593

    )

     

    (80.1

    )%

    Consolidated Adjusted EBITDA5

    $

    20,901

     

     

    $

    54,114

     

     

    $

    (33,213

    )

     

    (61.4

    )%

    The following tables set forth reconciliations of our SaaS revenue for the Company to SaaS revenue excluding Keap and Keap SaaS revenue:

     

    Three Months Ended March 31,

    (in thousands)

     

    2025

     

     

     

    2024

     

    Reconciliation of SaaS Revenue

     

     

     

    SaaS Revenue

    $

    111,129

     

    $

    74,322

    Less:

     

     

     

    Keap SaaS Revenue

     

    18,882

     

     

     

    —

     

    SaaS Revenue (excluding Keap)

    $

    92,247

     

     

    $

    74,322

     

    ____________________

    5 Consolidated Adjusted EBITDA is equal to SaaS Adjusted EBITDA and Marketing Services Adjusted EBITDA. See Non-GAAP Measures below for a reconciliation of Consolidated Adjusted EBITDA to Net income (loss).

    Non-GAAP Measures

    Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles ("GAAP").

    We have included Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit are used by management for budgeting and forecasting as well as measuring the Company's performance. We believe Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit provide investors with the financial measures that closely align with our internal processes.

    We define Adjusted EBITDA ("Adjusted EBITDA") as Net income (loss) plus Interest expense, Income tax expense, Depreciation and amortization expense, Restructuring and integration expenses, Stock-based compensation expense, and non-operating expenses, such as Other components of net periodic pension cost and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income (loss) as a performance measure. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue. We define Adjusted Gross Profit ("Adjusted Gross Profit") as Gross profit adjusted to exclude the impact of Depreciation and amortization expense and Stock-based compensation expense.

    Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with U.S. GAAP and may be different from similarly-titled non-GAAP measures used by other companies.

    The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net (loss) income:

     

    Three Months Ended March 31,

    (in thousands)

     

    2025

     

     

     

    2024

     

    Reconciliation of Adjusted EBITDA

     

     

     

    Net (loss) income

    $

    (9,618

    )

     

    $

    8,424

    Interest expense

     

    9,073

     

     

     

    13,359

     

    Depreciation and amortization expense

     

    11,516

     

     

     

    14,553

     

    Stock-based compensation expense (1)

     

    7,737

     

     

     

    5,289

     

    Restructuring and integration expenses (2)

     

    4,682

     

     

     

    5,265

     

    Income tax (benefit) expense

     

    (2,865

    )

     

     

    5,397

     

    Other components of net periodic pension cost (4)

     

    768

     

     

     

    1,581

     

    Other (5)

     

    (392

    )

     

     

    246

     

    Adjusted EBITDA

    $

    20,901

     

     

    $

    54,114

     

    (1)

    We record stock-based compensation expense related to the amortization of grant date fair value of the Company's stock-based compensation awards.

    (2)

    For the three months ended March 31, 2025 and 2024, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation. For more information on our restructuring and integration expenses, please see our Q1 2025 Quarterly Report on Form 10-Q.

    (3)

    Other components of net periodic pension cost is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of Other components of net periodic pension cost relates to periodic mark-to-market pension remeasurement.

    (4)

    Other primarily includes foreign exchange-related (income) expense.

    The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross profit and Gross margin:

     

    Three Months Ended March 31, 2025

    (in thousands)

    SaaS

     

    Marketing Services

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

    Gross profit

    $

    78,770

     

     

    $

    40,518

     

     

    $

    119,288

     

    Plus:

     

     

     

     

     

    Depreciation and amortization expense

     

    2,598

     

     

     

    1,627

     

     

     

    4,225

     

    Stock-based compensation expense

     

    84

     

     

     

    70

     

     

     

    154

     

    Adjusted Gross Profit

    $

    81,452

     

     

    $

    42,215

     

     

    $

    123,667

     

    Gross Margin

     

    70.9

    %

     

     

    57.7

    %

     

     

    65.8

    %

    Adjusted Gross Margin

     

    73.3

    %

     

     

    60.1

    %

     

     

    68.2

    %

     

    Three Months Ended March 31, 2024

    (in thousands)

    SaaS

     

    Marketing Services

     

    Total

    Reconciliation of Adjusted Gross Profit

     

     

     

     

     

    Gross profit

    $

    49,095

     

     

    $

    104,546

     

     

    $

    153,641

     

    Plus:

     

     

     

     

     

    Depreciation and amortization expense

     

    1,704

     

     

     

    4,072

     

     

     

    5,776

     

    Stock-based compensation expense

     

    60

     

     

     

    113

     

     

     

    173

     

    Adjusted Gross Profit

    $

    50,859

     

     

    $

    108,731

     

     

    $

    159,590

     

    Gross Margin

     

    66.1

    %

     

     

    65.6

    %

     

     

    65.8

    %

    Adjusted Gross Margin

     

    68.4

    %

     

     

    68.3

    %

     

     

    68.3

    %

    Supplemental Financial Information

    The following supplemental financial information provides Revenue, Net Income (Loss), Net Income (Loss) Margin, Adjusted EBITDA and Adjusted EBITDA Margin by our (i) SaaS business and (ii) Marketing Services business. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP.

    We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.

     

    Three Months Ended March 31, 2025

    (in thousands)

    SaaS

     

    Marketing Services

     

    Total

    Revenue

    $

    111,129

     

     

    $

    70,242

     

     

    $

    181,371

     

    Net (Loss)

     

     

     

     

     

    (9,618

    )

    Net (Loss) Margin

     

     

     

     

     

    (5.3

    )%

    Adjusted EBITDA

     

    10,815

     

     

     

    10,086

     

     

     

    20,901

     

    Adjusted EBITDA Margin

     

    9.7

    %

     

     

    14.4

    %

     

     

    11.5

    %

     

    Three Months Ended March 31, 2024

    (in thousands)

    SaaS

     

    Marketing Services

     

    Total

    Revenue

    $

    74,322

     

     

    $

    159,302

     

     

    $

    233,624

     

    Net Income

     

     

     

     

     

    8,424

     

    Net Income Margin

     

     

     

     

     

    3.6

    %

    Adjusted EBITDA

     

    3,435

     

     

     

    50,679

     

     

     

    54,114

     

    Adjusted EBITDA Margin

     

    4.6

    %

     

     

    31.8

    %

     

     

    23.2

    %

    Forward-Looking Statements

    Certain statements contained herein are not historical facts, constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words "may", "will", "could", "should", "would", "believe", "anticipate", "forecast", "estimate", "expect", "preliminary", "intend", "plan", "target", "project", "outlook", "future", "forward", "guidance" and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: significant competition for our Marketing Services solutions and SaaS offerings, including from companies that use components of our SaaS offerings provided by third parties; our ability to maintain profitability; our ability to manage our growth effectively; our ability to transition our Marketing Services clients to our Thryv platform, maintain transitioned clients on that platform and sell them additional or upgraded products; sell our platform into new markets or further penetrate existing markets; our ability to maintain our strategic relationships with third-party service providers; internet search engines and portals potentially terminating or materially altering their agreements with us; our ability to keep pace with rapid technological changes and evolving industry standards; our SMBs clients potentially opting not to renew their agreements with us or renewing at lower spend; potential system interruptions or failures, including cybersecurity breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information; our potential failure to identify suitable acquisition candidates and consummate such acquisitions; our ability to complete acquisitions and the successful integration of such acquisitions, including our recently completed acquisition of Keap, and any failure of an acquired business to achieve its plans and objectives or realize any expected benefit from any such acquisition; the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees; our ability to maintain the compatibility of our Thryv platform with third-party applications; our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets; our potential failure to provide new or enhanced functionality and features; our potential failure to comply with applicable privacy, security and data laws, regulations and standards; potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations; our potential failure to meet service level commitments under our client contracts; our potential failure to offer high-quality or technical support services; our Thryv platform and add-ons potentially failing to perform properly; our use of artificial intelligence in our business, and challenges with properly managing its use, could result in reputational harm, competitive harm, and legal liability; the potential impact of future labor negotiations; our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how; rising inflation and our ability to control costs, including operating expenses; general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally; adverse tax laws or regulations or potential changes to existing tax laws or regulations; costs, liabilities and reputational harm resulting from regulatory investigations, including the subpoena from the Division of Enforcement of the Securities and Exchange Commission (the "SEC"); volatility and weakness in bank and capital markets; and costs, obligations and liabilities incurred as a result of and in connection with being a public company as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K filed with the SEC. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

    If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    About Thryv

    Thryv Holdings, Inc. (NASDAQ:THRY) is the provider of the leading sales and marketing platform designed to help small businesses attract new and repeat customers. Thryv software offers SMBs everything they need to manage day-to-day operations and grow efficiently. The platform's AI-supported marketing and business automations help business owners save time, compete, and win. More than 100K businesses globally use Thryv software to connect with customers and run and grow their business. For more information, visit thryv.com.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20250501294667/en/

    Media Contact:

    Julie Murphy

    Thryv, Inc.

    617.967.5426

    [email protected]

    Investor Contact:

    Cameron Lessard

    Thryv, Inc.

    [email protected]

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