SEATTLE, Aug. 07, 2025 (GLOBE NEWSWIRE) -- Trupanion, Inc. (NASDAQ:TRUP), the leading provider of medical insurance for cats and dogs, today announced financial results for the second quarter ended June 30, 2025.

"The second quarter was one of the strongest financial quarters in our history, marked by consistent top-line growth, robust margin expansion and strengthening retention," said Margi Tooth, Chief Executive Officer and President of Trupanion. "These results create a strong foundation to invest in this globally underpenetrated market and bring the benefits of Trupanion to more pets and pet parents."

TRUP Q2 ER Photo

Second Quarter 2025 Financial and Business Highlights

Total revenue was $353.6 million, an increase of 12% compared to the second quarter of 2024.
Total enrolled pets (including pets from our other business segment) was 1,660,455 at June 30, 2025, a decrease of 2% over June 30, 2024.
Subscription business revenue was $242.2 million, an increase of 16% compared to the second quarter of 2024.
Subscription enrolled pets was 1,066,354 at June 30, 2025, an increase of 4% over June 30, 2024.
Net income was $9.4 million, or $0.22 per basic and diluted share, compared to net loss of $(5.9) million, or $(0.14) per basic and diluted share, in the second quarter of 2024. Net income included a realized gain of $7.8 million from the exchange of a preferred stock investment for intellectual property in the second quarter of 2025.
Adjusted EBITDA was $16.6 million, compared to adjusted EBITDA of $7.4 million in the second quarter of 2024.
Operating cash flow was $15.0 million and free cash flow was $12.0 million in the second quarter of 2025. This compared to operating cash flow of $6.9 million and free cash flow of $4.0 million in the second quarter of 2024.

First Half 2025 Financial and Business Highlights

Total revenue was $695.5 million, an increase of 12% compared to the first half of 2024.
Subscription business revenue was $475.2 million, an increase of 16% compared to the first half of 2024.
Net income was $7.9 million, or $0.19 per basic and $0.18 per diluted share, compared to net loss of $(12.7) million, or $(0.30) per basic and diluted share, in the first half of 2024. Net income included a realized gain of $7.8 million from the exchange of a preferred stock investment for intellectual property in the first half of 2025.
Adjusted EBITDA was $28.8 million, compared to adjusted EBITDA of $12.2 million in the first half of 2024.
Operating cash flow was $31.0 million and free cash flow was $26.1 million in the first half of 2025. This compared to operating cash flow of $9.3 million and free cash flow of $3.3 million in the first half of 2024.
At June 30, 2025, the Company held $319.6 million in cash and short-term investments, including $53.3 million held outside the insurance entities, with an additional $15 million available under its credit facility.

Conference Call

Trupanion's management will host a conference call today to review its second quarter 2025 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion's website at https://investors.trupanion.com/ and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-844-676-1342 (United States) or 1-412-634-6683 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 10200168.

About Trupanion

Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada, and certain countries in Continental Europe with over 1,000,000 pets currently enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet parents with the highest value in pet medical insurance with unlimited payouts for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly owned insurance entity American Pet Insurance Company and, in Canada, by Accelerant Insurance Company of Canada or GPIC Insurance Company. Policies are sold and administered in Canada by Canada Pet Health Insurance Services, Inc. dba Trupanion 309-1277 Lynn Valley Road, North Vancouver, BC V7J 0A2 and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Canada Pet Health Insurance Services, Inc. is a registered damage insurance agency and claims adjuster in Quebec #603927. For more information, please visit trupanion.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to continue to grow its enrollments and revenue, and otherwise execute its business plan. These forward-looking statements are based upon the current expectations and beliefs of Trupanion's management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including to remediate material weaknesses in internal controls over financial reporting; the ability to protect and enforce Trupanion's intellectual property rights; the ability to successfully implement our alliance with Aflac; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion's technology platform and website; our ability to retain key personnel; and deliberations and determinations by the Trupanion board based on the future performance of the company or otherwise.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion's Annual Report on Form 10-K for the year ended December 31, 2024 and any subsequently filed reports on Forms 10-Q, 10-K and 8-K. All documents are available through the SEC's Electronic Data Gathering Analysis and Retrieval system at https://www.sec.gov or the Investor Relations section of Trupanion's website at https://investors.trupanion.com.

Non-GAAP Financial Measures

Trupanion's stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion's reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion's Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company's non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets new pet acquisition expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion's new pet acquisition expense. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion's management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc. Condensed Consolidated Statements of Operations (in thousands, except share data)

	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
	(unaudited)
Revenue:
Subscription business	$	242,156		$	208,618		$	475,220		$	409,752
Other business		111,401			106,182			220,312			211,169
Total revenue		353,557			314,800			695,532			620,921
Cost of revenue:
Subscription business		195,488			175,740			385,333			347,871
Other business		103,242			98,791			204,269			196,554
Total cost of revenue^{(1), (2)}		298,730			274,531			589,602			544,425
Operating expenses:
Technology and development⁽¹⁾		8,586			8,190			16,658			15,150
General and administrative⁽¹⁾		20,122			15,253			40,014			29,926
New pet acquisition expense⁽¹⁾		19,843			17,874			40,359			34,717
Depreciation and amortization		3,962			4,376			7,753			8,161
Total operating expenses		52,513			45,693			104,784			87,954
Loss from investment in joint venture		—			(47	)		(305	)		(150	)
Operating income (loss)		2,314			(5,471	)		841			(11,608	)
Interest expense		3,682			3,655			6,893			7,251
Other (income), net		(11,914	)		(3,220	)		(15,154	)		(6,063	)
Income (loss) before income taxes		10,546			(5,906	)		9,102			(12,796	)
Income tax (benefit) expense		1,133			(44	)		1,172			(82	)
Net income (loss)	$	9,413		$	(5,862	)	$	7,930		$	(12,714	)

Net income (loss) per share:
Basic	$	0.22		$	(0.14	)	$	0.19		$	(0.30	)
Diluted	$	0.22		$	(0.14	)	$	0.18		$	(0.30	)
Weighted average shares of common stock outstanding:
Basic		42,872,153			42,078,271			42,734,426			41,997,683
Diluted		43,325,704			42,078,271			43,544,325			41,997,683

⁽¹⁾Includes stock-based compensation expense as follows:	Three Months Ended June 30,						Six Months Ended June 30,
⁽¹⁾Includes stock-based compensation expense as follows:	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Veterinary invoice expense	$	774		$	854		$	1,544		$	1,778
Other cost of revenue		605			541			1,094			1,007
Technology and development		1,470			1,261			2,621			2,515
General and administrative		5,047			3,861			9,575			7,310
New pet acquisition expense		1,560			2,129			4,452			4,188
Total stock-based compensation expense	$	9,456		$	8,646		$	19,286		$	16,798

⁽²⁾The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:
	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Veterinary invoice expense	$	255,580		$	231,102		$	503,030		$	464,671
Other cost of revenue		43,150			43,429			86,572			79,754
Total cost of revenue	$	298,730		$	274,531		$	589,602		$	544,425

Trupanion, Inc. Condensed Consolidated Balance Sheets (in thousands, except share data)

	June 30, 2025			December 31, 2024
	(unaudited)
Assets
Current assets:
Cash and cash equivalents	$	122,742		$	160,295
Short-term investments		196,854			147,089
Accounts and other receivables, net of allowance for doubtful accounts of $1,357 at June 30, 2025 and $1,117 at December 31, 2024		292,820			274,031
Prepaid expenses and other assets		16,665			15,912
Total current assets		629,081			597,327
Restricted cash		41,729			39,235
Long-term investments		167			373
Property, equipment, and internal-use software, net		101,785			102,191
Intangible assets, net		26,134			13,177
Other long-term assets		7,904			17,579
Goodwill		40,989			36,971
Total assets	$	847,789		$	806,853
Liabilities and stockholders' equity
Current liabilities:
Accounts payable	$	8,670		$	11,532
Accrued liabilities and other current liabilities		37,629			33,469
Reserve for veterinary invoices		52,523			51,635
Deferred revenue		272,120			251,640
Long-term debt - current portion		1,350			1,350
Total current liabilities		372,292			349,626
Long-term debt		113,116			127,537
Deferred tax liabilities		2,007			1,946
Other liabilities		4,920			4,476
Total liabilities		492,335			483,585
Stockholders' equity:
Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 44,015,958 and 42,987,772 issued and outstanding at June 30, 2025; 43,516,631 and 42,488,445 shares issued and outstanding at December 31, 2024		—			—
Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding		—			—
Additional paid-in capital		587,289			568,302
Accumulated other comprehensive income (loss)		2,657			(2,612	)
Accumulated deficit		(217,958	)		(225,888	)
Treasury stock, at cost: 1,028,186 shares at June 30, 2025 and December 31, 2024		(16,534	)		(16,534	)
Total stockholders' equity		355,454			323,268
Total liabilities and stockholders' equity	$	847,789		$	806,853

Trupanion, Inc. Condensed Consolidated Statements of Cash Flows (in thousands)

	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
	(unaudited)
Operating activities
Net income (loss)	$	9,413		$	(5,862	)	$	7,930		$	(12,714	)
Adjustments to reconcile net income (loss) to cash provided by operating activities:
Depreciation and amortization		3,962			4,376			7,753			8,161
Stock-based compensation expense		9,456			8,646			19,286			16,798
Realized gain on nonmonetary exchange of preferred stock investment		(7,783	)		—			(7,783	)		—
Other, net		601			(116	)		951			(318	)
Changes in operating assets and liabilities:
Accounts and other receivables		(2,050	)		(7,508	)		(18,015	)		(18,226	)
Prepaid expenses and other assets		(380	)		2,010			(584	)		2,297
Accounts payable, accrued liabilities, and other liabilities		(536	)		3,404			990			(1,727	)
Reserve for veterinary invoices		(1,710	)		(1,650	)		697			(2,535	)
Deferred revenue		4,051			3,555			19,764			17,554
Net cash provided by operating activities		15,024			6,855			30,989			9,290
Investing activities
Purchases of investment securities		(101,125	)		(62,056	)		(142,000	)		(81,249	)
Maturities and sales of investment securities		61,022			36,673			94,264			55,678
Purchases of property, equipment, and internal-use software		(2,977	)		(2,880	)		(4,904	)		(5,945	)
Other		613			546			1,200			1,062
Net cash used in investing activities		(42,467	)		(27,717	)		(51,440	)		(30,454	)
Financing activities
Repayment of debt financing		(15,187	)		(337	)		(15,525	)		(675	)
Proceeds from exercise of stock options		303			99			1,327			471
Shares withheld to satisfy tax withholding		(774	)		(343	)		(1,688	)		(588	)
Other		(230	)		(377	)		(460	)		(452	)
Net cash used in financing activities		(15,888	)		(958	)		(16,346	)		(1,244	)
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net		1,792			(150	)		1,738			(463	)
Net change in cash, cash equivalents, and restricted cash		(41,539	)		(21,969	)		(35,059	)		(22,871	)
Cash, cash equivalents, and restricted cash at beginning of period		206,010			169,562			199,530			170,464
Cash, cash equivalents, and restricted cash at end of period	$	164,471		$	147,593		$	164,471		$	147,593

The following tables set forth our key operating metrics.

	Six Months Ended June 30,
		2025			2024
Total Business:
Total pets enrolled (at period end)		1,660,455			1,699,643
Subscription Business:
Total subscription pets enrolled (at period end)		1,066,354			1,020,934
Monthly average revenue per pet	$	78.73		$	70.76
Average pet acquisition cost (PAC)	$	272		$	219
Average monthly retention		98.29	%		98.34	%


	Three Months Ended
	Jun. 30, 2025			Mar. 31, 2025			Dec. 31, 2024			Sep. 30, 2024			Jun. 30, 2024			Mar. 31, 2024			Dec. 31, 2023			Sep. 30, 2023
Total Business:
Total pets enrolled (at period end)		1,660,455			1,667,637			1,677,570			1,688,903			1,699,643			1,708,017			1,714,473			1,712,177
Subscription Business:
Total subscription pets enrolled (at period end)		1,066,354			1,052,845			1,041,212			1,032,042			1,020,934			1,006,168			991,426			969,322
Monthly average revenue per pet	$	79.93		$	77.53		$	76.02		$	74.27		$	71.72		$	69.79		$	67.07		$	65.82
Average pet acquisition cost (PAC)	$	276		$	267		$	261		$	243		$	231		$	207		$	217		$	212
Average monthly retention		98.29	%		98.28	%		98.25	%		98.29	%		98.34	%		98.41	%		98.49	%		98.55	%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):

	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Net cash provided by operating activities	$	15,024		$	6,855		$	30,989		$	9,290
Purchases of property, equipment, and internal-use software		(2,977	)		(2,880	)		(4,904	)		(5,945	)
Free cash flow	$	12,047		$	3,975		$	26,085		$	3,345

The following tables reflect the reconciliation between GAAP and non-GAAP measures (in thousands except percentages):
	Three months ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Veterinary invoice expense	$	255,580		$	231,102		$	503,030		$	464,671
Less:
Stock-based compensation expense⁽¹⁾		(758	)		(843	)		(1,522	)		(1,705	)
Other business cost of paying veterinary invoices⁽²⁾		(82,706	)		(75,622	)		(161,975	)		(156,836	)
Subscription cost of paying veterinary invoices (non-GAAP)	$	172,116		$	154,637		$	339,533		$	306,130
% of subscription revenue		71.1	%		74.1	%		71.4	%		74.7	%

Other cost of revenue	$	43,150		$	43,429		$	86,572		$	79,754
Less:
Stock-based compensation expense⁽¹⁾		(601	)		(523	)		(1,082	)		(943	)
Other business variable expenses⁽²⁾		(20,531	)		(23,091	)		(42,267	)		(39,589	)
Subscription variable expenses (non-GAAP)	$	22,018		$	19,815		$	43,223		$	39,222
% of subscription revenue		9.1	%		9.5	%		9.1	%		9.6	%

Technology and development expense	$	8,586		$	8,190		$	16,658		$	15,150
General and administrative expense		20,122			15,253			40,014			29,926
Less:
Stock-based compensation expense⁽¹⁾		(6,393	)		(4,949	)		(11,788	)		(9,208	)
Development expenses⁽³⁾		(946	)		(1,655	)		(2,353	)		(2,832	)
Fixed expenses (non-GAAP)	$	21,369		$	16,839		$	42,531		$	33,036
% of total revenue		6.0	%		5.3	%		6.1	%		5.3	%

New pet acquisition expense	$	19,843		$	17,874		$	40,359		$	34,717
Less:
Stock-based compensation expense⁽¹⁾		(1,516	)		(2,066	)		(4,390	)		(3,923	)
Other business pet acquisition expense⁽²⁾		(74	)		(10	)		(77	)		(23	)
Subscription acquisition cost (non-GAAP)	$	18,253		$	15,798		$	35,892		$	30,771
% of subscription revenue		7.5	%		7.6	%		7.6	%		7.5	%
⁽¹⁾Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation according to GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million and $0.5 million for the three and six months ended June 30, 2025, respectively. ⁽²⁾ Excludes the portion of stock-based compensation expense attributable to the other business segment ⁽³⁾Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.

The following tables reflect the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):
	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Operating income (loss)	$	2,314		$	(5,471	)	$	841		$	(11,608	)
Non-GAAP expense adjustments
Acquisition cost		18,327			15,808			35,969			30,793
Stock-based compensation expense⁽¹⁾		9,268			8,381			18,782			15,780
Development expenses⁽²⁾		946			1,656			2,353			2,833
Depreciation and amortization		3,962			4,376			7,753			8,161
Loss from investment in joint venture		—			(47	)		(305	)		(150	)
Total adjusted operating income (non-GAAP)	$	34,817		$	24,797		$	66,003		$	46,109

Subscription Business:
Subscription operating income (loss)	$	4,523		$	(3,420	)	$	5,590		$	(7,939	)
Non-GAAP expense adjustments
Acquisition cost		18,253			15,798			35,892			30,771
Stock-based compensation expense⁽¹⁾		7,248			6,631			15,017			12,512
Development expenses⁽²⁾		648			1,097			1,610			1,871
Depreciation and amortization		2,714			2,900			5,297			5,385
Subscription adjusted operating income (non-GAAP)	$	33,386		$	23,006		$	63,406		$	42,600

Other Business:
Other business operating loss	$	(2,209	)	$	(2,004	)	$	(4,444	)	$	(3,519	)
Non-GAAP expense adjustments
Acquisition cost		74			10			77			22
Stock-based compensation expense⁽¹⁾		2,020			1,750			3,765			3,268
Development expenses⁽²⁾		298			559			743			962
Depreciation and amortization		1,248			1,476			2,456			2,776
Other business adjusted operating income (non-GAAP)	$	1,431		$	1,790		$	2,597		$	3,510
⁽¹⁾Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation in accordance with GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million and $0.5 million for the three and six months ended June 30, 2025, respectively.
⁽²⁾ Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.

The following tables reflect the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):
	Three Months Ended June 30,						Six Months Ended June 30,
	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Subscription revenue	$	242,156		$	208,618		$	475,220		$	409,752
Subscription cost of paying veterinary invoices		172,116			154,637			339,533			306,130
Subscription variable expenses		22,018			19,815			43,223			39,222
Subscription fixed expenses*		14,636			11,160			29,058			21,800
Subscription adjusted operating income (non-GAAP)	$	33,386		$	23,006		$	63,406		$	42,600

Other business revenue	$	111,401			106,182		$	220,312		$	211,169
Other business cost of paying veterinary invoices		82,706			75,622			161,975			156,836
Other business variable expenses		20,531			23,090			42,267			39,588
Other business fixed expenses*		6,733			5,679			13,473			11,236
Other business adjusted operating income (non-GAAP)	$	1,431		$	1,791		$	2,597		$	3,509

Revenue	$	353,557		$	314,800		$	695,532		$	620,921
Cost of paying veterinary invoices		254,822			230,259			501,508			462,966
Variable expenses		42,549			42,905			85,490			78,810
Fixed expenses*		21,369			16,839			42,531			33,036
Total business adjusted operating income (non-GAAP)	$	34,817		$	24,797		$	66,003		$	46,109

As a percentage of revenue:	Three Months Ended June 30,						Six Months Ended June 30,
		2025			2024			2025			2024
Subscription revenue		100.0	%		100.0	%		100.0	%		100.0	%
Subscription cost of paying veterinary invoices		71.1	%		74.1	%		71.4	%		74.7	%
Subscription variable expenses		9.1	%		9.5	%		9.1	%		9.6	%
Subscription fixed expenses*		6.0	%		5.3	%		6.1	%		5.3	%
Subscription adjusted operating income (non-GAAP)		13.8	%		11.0	%		13.3	%		10.4	%

Other business revenue		100.0	%		100.0	%		100.0	%		100.0	%
Other business cost of paying veterinary invoices		74.2	%		71.2	%		73.5	%		74.3	%
Other business variable expenses		18.4	%		21.7	%		19.2	%		18.7	%
Other business fixed expenses*		6.0	%		5.3	%		6.1	%		5.3	%
Other business adjusted operating income (non-GAAP)		1.3	%		1.7	%		1.2	%		1.7	%

Revenue		100.0	%		100.0	%		100.0	%		100.0	%
Cost of paying veterinary invoices		72.1	%		73.1	%		72.1	%		74.6	%
Variable expenses		12.0	%		13.6	%		12.3	%		12.7	%
Fixed expenses*		6.0	%		5.3	%		6.1	%		5.3	%
Total business adjusted operating income (non-GAAP)		9.8	%		7.9	%		9.5	%		7.4	%

*Fixed expenses represent shared services that support both our subscription and other business segments and, as such, are generally allocated to each segment pro-rata based on revenues.

Adjusted operating income is a non-GAAP financial measure that adjusts operating income (loss) to remove the effect of acquisition cost, development expenses, non-recurring transaction or restructuring expenses, and gain (loss) from investment in joint venture. Non-cash items, such as stock-based compensation expense and depreciation and amortization, are also excluded. Acquisition cost, development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization are expected to remain recurring expenses for the foreseeable future, but are excluded from this metric to measure scale in other areas of the business. Management believes acquisition costs primarily represent the cost to acquire new subscribers and are driven by the amount of growth we choose to pursue based primarily on the amount of our adjusted operating income period over period. Accordingly, this measure is not indicative of our core operating income performance. We also exclude development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization because we do not view those items as reflective of our core operating income performance.

Management uses adjusted operating income and the margin on adjusted operating income to understand the effects of scale in its non-acquisition cost and development expenses and to plan future advertising expenditures, which are designed to acquire new pets. Management uses this measure as a principal way of understanding the operating performance of its business exclusive of acquisition cost and new product exploration and development initiatives. Management believes disclosure of this metric provides investors with the same data that the Company employs in assessing its overall operations and that disclosure of this measure may provide useful information regarding the efficiency of our utilization of revenues, return on advertising dollars in the form of new subscribers and future use of available cash to support the continued growth of our business.

The following tables reflect the reconciliation of adjusted EBITDA to net loss (in thousands):

	Six Months Ended June 30,
		2025			2024
Net Income (loss)	$	7,930		$	(12,714	)
Excluding:
Stock-based compensation expense		18,782			15,779
Depreciation and amortization expense		7,753			8,161
Interest income		(5,940	)		(6,180	)
Interest expense		6,893			7,251
Income tax (benefit) expense		1,172			(82	)
Realized gain on nonmonetary exchange of preferred stock investment		(7,783	)		—
Adjusted EBITDA	$	28,807		$	12,215

	Three Months Ended
	Jun. 30, 2025			Mar. 31, 2025			Dec. 31, 2024			Sep. 30, 2024			Jun. 30, 2024			Mar. 31, 2024			Dec. 31, 2023			Sep. 30, 2023
Net Income (loss)	$	9,413		$	(1,483	)	$	1,656		$	1,425		$	(5,862	)	$	(6,852	)	$	(2,163	)	$	(4,036	)
Excluding:
Stock-based compensation expense		9,268			9,514			8,036			8,127			8,381			7,398			6,636			6,585
Depreciation and amortization expense		3,962			3,791			3,924			4,381			4,376			3,785			3,029			2,990
Interest income		(3,105	)		(2,835	)		(2,999	)		(3,232	)		(3,135	)		(3,045	)		(2,842	)		(2,389	)
Interest expense		3,682			3,211			3,427			3,820			3,655			3,596			3,697			3,053
Income tax (benefit) expense		1,133			39			38			39			(44	)		(38	)		130			(43	)
Goodwill impairment charges		—			—			5,299			—			—			—			—			—
Non-recurring transaction or restructuring expenses		—			—			—			—			—			—			—			8
Gain from equity method investment		—			—			—			(33	)		—			—			—			(110	)
Realized gain on nonmonetary exchange of preferred stock investment		(7,783	)		—			—			—			—			—			—			—
Adjusted EBITDA	$	16,570		$	12,237		$	19,381		$	14,527		$	7,371		$	4,844		$	8,487		$	6,058

Contacts:

Investors:

Laura Bainbridge, Senior Vice President, Corporate Communications

Gil Melchior, Director, Investor Relations

Investor.Relations@trupanion.com

An infographic accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/f6477832-396a-4546-a27c-6b35c14193b7

Trupanion Reports Second Quarter 2025 Results