Airline expects to outfit 40+ regional aircraft each month through the end of 2025 – average Starlink install time is about 8 hours, 10 times faster than non-Starlink equipment

United shows technical operations benefits like equipment size and weight as well as ease of install and maintenance

NASHVILLE, Tenn., March 7, 2025 /PRNewswire/ -- United today announced it installed Starlink on its first regional aircraft and unveiled details of the process to underscore the technical operations benefits associated with the equipment, including size and weight as well as the ease of install and maintenance.

The airline expects to outfit 40+ regional aircraft each month beginning in May through the end of 2025 – average Starlink install time is about 8 hours, excluding any de-installation of existing equipment, testing or aircraft modification, approximately 10 times faster than installing non-Starlink equipment.

Earlier this year, the airline said it plans to outfit its entire two-cabin regional fleet by the end of the year. Ultimately, United will add Starlink to its entire fleet.

"Our ability to roll-out this innovative service with unprecedented speed and scale is a direct result of the advanced equipment, technology and team of experts at United," said United's VP of Digital Technology, Grant Milstead. "Starlink has been a terrific partner – our combined spirit of innovation and collaboration will enable us to hit our goal of more than 300 regional aircraft installations before the end of this year."

Starlink stands to not only unlock an incredible onboard experience for United customers – the fastest Wi-Fi in the sky, for free, and new onboard entertainment options – but also enables a more streamlined install, maintenance and overall operation:

Faster install, means less down time: United is taking each plane out of service for just 4 days to de-install existing equipment, install Starlink, run tests and close-up the aircraft parts opened during the install, versus an average 10+ days for other inflight providers.
Streamlined equipment: The entire Starlink installation kit weighs 85 pounds, compared to other inflight provider kits that can weigh up to 300 pounds, and is electronically steered with no moving parts, making it easier to transport and install and requiring less maintenance.
Simple install: Streamlined equipment means a simpler install. Once an aircraft is taken out of service for the install, the existing Wi-Fi is uninstalled. Then the Starlink equipment is installed, including an internal reinforcement structure, external antenna and main cabin wireless access points and power supply. Finally, the team runs system checks before and after closing the interior.
More fuel-efficient: Starlink's 85 pound footprint on the aircraft means the aircraft requires less fuel to operate than with other inflight providers.
Weather-proofed: Weather on the ground doesn't hinder connectivity thanks to a weather-proofed inter-satellite laser link technology that allows satellites to communicate to each other and the ground reliably.
More reliable: Starlink-equipped aircraft will constantly switch between Starlink's world's largest, low-earth orbit constellation of satellites to ensure the best coverage and most reliable Wi-Fi onboard.

United also confirms that customers onboard Starlink-equipped regional aircraft can expect Wi-Fi speeds up to 250 megabits per second (Mbps), which is 50 times faster than current regional aircraft speeds.

Starlink access will be free for all MileagePlus® customers and include game-changing inflight entertainment experiences like streaming services, shopping, gaming and more. Membership to MileagePlus is also free and people can sign-up now at united.com/starlink.

See here for visual assets and visit united.com/starlink for additional information.

About United

At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".

About Starlink

Starlink delivers high-speed, low-latency internet to users all over the world. As the world's first and largest satellite constellation using a low Earth orbit, Starlink delivers broadband internet capable of supporting streaming, online gaming, video calls and more. Starlink is engineered and operated by SpaceX. As the world's leading provider of launch services, SpaceX is leveraging its deep experience with both spacecraft and on-orbit operations to deploy the world's most advanced broadband internet system.

Forward-Looking Statements

This press release contains certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. All statements that are not statements of historical facts are, or may be deemed to be, forward-looking statements. Such forward-looking statements are based on historical performance and current expectations, estimates, forecasts and projections about our future financial results, goals, plans, commitments, strategies and objectives and involve inherent risks, assumptions and uncertainties, known or unknown, including internal or external factors that could delay, divert or change any of them, that are difficult to predict, may be beyond our control and could cause our future financial results, goals, plans and objectives to differ materially from those expressed in, or implied by, the statements. No forward-looking statement can be guaranteed. Forward-looking statements in this press release should be evaluated together with the many risks and uncertainties that affect United's business and market, particularly those identified in the "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors" sections in United's Annual Report on Form 10-K for the year ended December 31, 2024, as updated by our subsequent Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and other filings with the Securities and Exchange Commission. The forward-looking statements included in this document are made only as of the date of this document and except as otherwise required by applicable law or regulation, United undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise.

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SOURCE United Airlines

United Installs Starlink on First Regional Aircraft