U.S. Department of State selects CGI to deliver visa application processing services in 25 countries across Europe and Asia
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Task orders extend collaboration between CGI and State Department to increase process efficiency and strengthen security and customer service
FAIRFAX, Va., Oct. 22, 2024 /PRNewswire/ - CGI Federal Inc. (CGI), a wholly-owned U.S. operating subsidiary of CGI Inc. (NYSE:GIB) (TSX:GIB), today announced the award of three task orders by the U.S. Department of State (DoS) to support end-to-end visa application processing services for the Bureau of Consular Affairs across Scandinavia, Central Europe, China and Southeast Asia. These task orders were awarded under CGI's Global Support Strategy for Overseas Consular Support Services 2.0 (GSS 2.0) Indefinite-Delivery, Indefinite-Quantity (IDIQ), multi-award prime contract and have a combined 2-year base period funded value of US$37.4M, and a combined total contract value of US$137.3M. Under these newly awarded task orders, CGI will continue to provide critical processing support for non-immigrant and immigrant visas through 2032 at U.S. embassies and consulates in 25 countries across Europe and Asia.
CGI will leverage its CGI Atlas360 solution to provide visa applicants the opportunity to manage their application process, including inquiries, scheduling and document tracking. The solution also gives applicants more channels through which they can pay their visa fees and receive their documents. Government officials at embassies and consulates also benefit from reduced administrative burdens, greater transparency and easier auditing.
"As a trusted collaborator with the Bureau of Consular Affairs, we will continue to deliver technical expertise, combined with our international experience and mission understanding to optimize the performance of U.S. consular processes in these dynamic regions of the world," said Lacy Perry, CGI Senior Vice-President Consulting-Delivery, International Affairs business unit.
"We are evolving the user experience while streamlining and automating processes that lead to a smoother, more efficient and customer-centric visa application process for applicants," said Jason Dee, CGI Senior Vice-President, International Affairs Business Unit Lead. "Our work with the Bureau demonstrates their trust in CGI to deliver critical services such as intake logistics, communications and document processing."
CGI has more than a decade of experience managing the DoS visa application process in 70 countries and, in fiscal year 2023, processed almost 5.5 million visa applicants globally. Last year, CGI announced the extension of its support for consular affairs for visa processing work in India.
About CGI Federal
CGI Federal Inc. (CGI), a wholly owned U.S. operating subsidiary of CGI Inc., is dedicated to partnering with federal agencies to provide solutions for defense, civilian, healthcare, justice, intelligence, and international affairs missions. Founded in 1976, CGI Inc. is among the largest independent IT and business consulting services firms in the world. With 90,000 consultants and professionals across the globe, CGI Inc. delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI Inc. works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Inc. Fiscal 2023 reported revenue is CA$14.30 billion and CGI Inc.'s shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
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