Walker & Dunlop Reports Q3 2023 Financial Results

Servicing and Asset Management Segment Drives Strong Recurring Revenues

THIRD QUARTER 2023 HIGHLIGHTS

• Total transaction volume of $8.6 billion, down 49% from Q3'22
• Total revenues of $268.7 million, down 15% from Q3'22
• Net income of $21.5 million and diluted earnings per share of $0.64, both down 54% from Q3'22
• Adjusted EBITDA¹ of $74.1 million, down 1% from Q3'22
• Adjusted core EPS² of $1.11, down 21% from Q3'22
• Servicing portfolio of $129.0 billion at September 30, 2023, up 7% from September 30, 2022
• Declared quarterly dividend of $0.63 per share for the fourth quarter of 2023

YEAR-TO-DATE 2023 HIGHLIGHTS

• Total transaction volume of $23.7 billion, down 55% from 2022
• Total revenues of $780.1 million, down 20% from 2022
• Net income of $75.8 million and diluted earnings per share of $2.25, both down 56% from 2022
• Adjusted EBITDA of $212.5 million, down 9% from 2022
• Adjusted core EPS of $3.25, down 26% from 2022

Walker & Dunlop, Inc. (NYSE:WD) (the "Company," "Walker & Dunlop," or "W&D") reported third quarter total transaction volume of $8.6 billion, down 49% year over year, due to the rapidly changing interest-rate environment and market dynamics during the third quarter of 2023. The drop in total transaction volume led to a decline in total revenues of 15% year over year. Net income was $21.5 million in the third quarter, down 54% year over year, while adjusted EBITDA declined only 1% due to the stability of revenues from our servicing and asset management segment.

"A 49% decrease in transaction volumes in the third quarter comes from a dislocated market. A much smaller 15% reduction in revenues is driven by dramatically lower originations offset by an exceptional business model that includes long-term, recurring revenue streams. An adjusted EBITDA reduction of just 1% is due to a business model and management team working exceptionally well in a highly challenging market. And that is the story of Walker & Dunlop in Q3 and for all of 2023," commented Walker & Dunlop Chairman and CEO Willy Walker.

"We will continue to invest in our people, brand and technology in pursuit of our five-year business plan titled the Drive to '25. Regardless of the rate environment in 2024, with a 73% increase in multifamily maturities between 2023 and 2024, we plan to capitalize on our brand and scale as financing and sales volumes return."

CONSOLIDATED THIRD QUARTER 2023 OPERATING RESULTS

Discussion of Results:

• Debt financing volumes decreased 49% primarily due to the rapidly rising interest rate environment during the third quarter 2023.
• The decline in Fannie Mae and Freddie Mac (the "GSEs") debt financing volumes was a result of reduced market-wide transaction volumes. The GSEs have only used 50% of their 2023 lending caps through the first nine months of 2023. During that period, Walker & Dunlop's GSE market share was 11.3%.
• HUD volumes decreased 74% in the third quarter of 2023. As one of the largest construction lenders with HUD, a rising interest rate environment and elongated processing times are impacting our HUD pipeline and drove the decrease.
• The decrease in brokered debt and property sales volume was driven by higher interest rates, decreased liquidity supplied to the commercial real estate sector, and dramatically lower acquisition and capital markets activity as the commercial real estate industry continues to adjust to a higher and evolving interest-rate environment.

Discussion of Results:

• Our servicing portfolio continues to expand as a result of the additional GSE and brokered debt financing volumes over the past 12 months, partially offset by principal paydowns and loan payoffs.
• During the third quarter of 2023, we added $2.3 billion of net loans to our servicing portfolio, and over the past 12 months, we added $8.2 billion of net loans to our servicing portfolio, 71% of which were Fannie Mae and Freddie Mac loans.
• $9.7 billion of Agency loans in our servicing portfolio are scheduled to mature over the next two years. These loans, with a low weighted-average servicing fee of 18.7 basis points, represent only 9% of our total Agency loans in the portfolio.
• The mortgage servicing rights ("MSRs") associated with our servicing portfolio had a fair value of $1.4 billion as of September 30, 2023 compared to $1.3 billion as of September 30, 2022.
• Assets under management ("AUM") as of September 30, 2023 consisted of $15.2 billion of tax-credit equity funds, $1.4 billion of commercial real estate loans and funds, and $0.7 billion of loans in our interim lending joint venture.

Discussion of Results:

• The decrease in Walker & Dunlop net income was primarily due to the decline in total transaction volume and associated revenues, combined with an increase in the effective tax rate. The effective tax rate increased from 14.0% in the third quarter of 2022 to 25.1% in the third quarter of 2023. The effective tax rate was unusually low in the third quarter of 2022 due to a one-time benefit to tax expense related to our corporate restructuring and repatriation of intellectual property acquired from GeoPhy, which reduced our tax expense by $6.3 million.
• The slight decrease in adjusted EBITDA was primarily the result of lower fee income from the decline in total transaction volumes and a decrease in net warehouse interest income. These decreases were largely offset by increased placement fees and other interest income (formerly known as "escrows and other interest income") and lower personnel and other operating expenses.
• Operating margin decreased due to the significant decline in total transaction volume this quarter that decreased income from operations. Our transaction-related businesses are scaled to execute a significantly larger volume of business, and lower commercial real estate transaction activity has put pressure on our operating margins.
• Return on equity declined due to the 54% decrease in net income combined with a 3% increase in stockholders' equity over the past year.

Discussion of Results:

• Our at-risk servicing portfolio, which is comprised of loans subject to a defined risk-sharing formula, increased primarily due to the level of Fannie Mae loans added to the portfolio during the past 12 months. As of September 30, 2023, no at-risk loans were in default compared to three loans totaling $78.2 million as of September 30, 2022, as losses on two loans were settled with Fannie Mae over the past year, and another loan was brought current. The at-risk servicing portfolio continues to exhibit strong credit quality, with very low levels of delinquencies and strong operating performance of the underlying properties in the portfolio.
• The on-balance sheet interim loan portfolio, which is comprised of loans for which we have full risk of loss, was $40.0 million as of September 30, 2023 compared to $251.8 million as of September 30, 2022. We did not have any defaulted loans in our interim loan portfolio as of September 30, 2023, compared to one defaulted loan of $14.7 million in our interim loan portfolio as of September 30, 2022. During the second quarter of 2023, we sold the defaulted asset. The two remaining loans in the on-balance sheet interim loan portfolio are current and performing as of September 30, 2023. The interim loan joint venture held $736.3 million of loans as of September 30, 2023 and $900.0 million of loans as of September 30, 2022. We share in a small portion of the risk of loss, and, as of September 30, 2023, all loans in the interim loan joint venture are current and performing.
• We take credit risk exclusively on loans backed by multifamily assets and have no credit exposure to losses in any other sector of the commercial real estate lending market.

THIRD QUARTER 2023 - FINANCIAL RESULTS BY SEGMENT

Capital Markets - Discussion of Quarterly Results:

The Capital Markets segment includes our Agency lending, debt brokerage, property sales, appraisal and valuation services, and housing market research businesses.

• The decrease in origination fees was primarily the result of a decrease in our overall debt financing volume, partially offset by an increase in the origination fee margin due to (i) an increase in Agency debt financing volume as a percentage of overall debt financing volume from 44% in the third quarter of 2022 to 48% in the third quarter of 2023 and (ii) increased profitability from our Agency debt financing volume.
• The decrease in MSR income is attributable to a 45% decrease in Agency debt financing volume, partially offset by a 17 basis point increase in the Agency MSR margin due to an increase in the prepayment-protected term of the loans year over year.
• The decrease in property sales broker fees was primarily driven by the decrease in property sales volumes.
• The significant decrease in net warehouse interest income was driven by an inverted yield curve during the third quarter of 2023. Short-term interest rates upon which we incur interest expense were higher than the long-term mortgage rates upon which we earn interest income.
• Personnel expense decreased primarily due to decreases in (i) commissions expense as a result of the decline in origination fees and property sales broker fees and (ii) salaries and bonuses due to the workforce reduction announced in April and our financial performance.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.
• The decrease in other operating expenses is the result of our cost-reduction initiatives in 2023.
• The decrease in adjusted EBITDA is due to the decreases in origination fees and property sales broker fees, partially offset by the decreases in personnel costs and other operating expenses.

Servicing & Asset Management - Discussion of Quarterly Results:

The Servicing & Asset Management segment includes loan servicing, principal lending and investing, management of third-party capital invested in tax credit equity funds focused on the affordable housing sector and other commercial real estate, and real estate-related investment banking and advisory services.

• The $8.2 billion net increase in the servicing portfolio over the past 12 months was the principal driver of the growth in servicing fees year over year, partially offset by a decrease in the servicing portfolio's weighted-average servicing fee.
• Placement fees and other interest income increased largely as a result of higher placement fees from escrow deposits due to substantially higher short-term interest rates.
• Personnel expense was lower due to a decrease in performance-based compensation expenses year over year.
• The decrease in the provision (benefit) for credit losses was related to a lower increase in the at-risk servicing portfolio during the third quarter of 2023 than during the third quarter of 2022.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.
• The increase in adjusted EBITDA was largely the result of a significant increase in placement fees and other interest income.

Corporate - Discussion of Quarterly Results:

The Corporate segment consists of corporate-level activities including accounting, information technology, legal, human resources, marketing, internal audit, and various other corporate groups ("support functions"). The Company does not allocate costs from these support functions to its other segments in presenting segment operating results.

• The increase in total revenues was primarily driven by the increase in interest income from our corporate cash balances due to higher short-term interest rates combined with an increase in average balances held in interest earning accounts. Additionally, other revenues, which primarily consist of gains and losses on equity-method investments, shifted to a smaller loss year over year due to improved performance of several equity-method investments.
• The increase in personnel expense is related to the timing of adjustments to performance-based compensation. In the third quarter of 2022, we significantly decreased the accruals for subjective bonuses and performance-based stock compensation due to the Company's performance during the third quarter of 2022 and expectations for the remainder of the year, resulting in very low net personnel expenses. For the third quarter of 2023, there were no such adjustments.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.
• The decrease in other operating expenses is the result of our cost-reduction initiatives in 2023.

CONSOLIDATED YEAR-TO-DATE 2023 OPERATING RESULTS

Discussion of Year-to-Date Results:

• The decrease in total transaction volume was driven by declines in every execution, including a 36% decrease in Agency debt financing volume, a 59% decrease in brokered debt financing volume, and a 64% decrease in property sales volume.
• The decrease in Walker & Dunlop net income was primarily driven by the decreased transaction volume.
• The decrease in adjusted EBITDA was driven by decreases in (i) origination fees and property sales broker fees driven by the decreases in related transaction volumes and (ii) net warehouse interest income due to the inverted yield curve throughout 2023, partially offset by an increase in placement fees and other interest income and investment banking fees and decreases in (i) commissions costs from lower transaction volume, and (ii) other operating expenses due to our cost-reduction initiatives that have resulted in $16.0 million in savings year to date in 2023.
• Operating margin decreased primarily as a result of the significant decline in our transaction activity.
• Return on equity declined largely as a result of the 56% decrease in net income combined with a 3% increase in stockholders' equity over the past year.

YEAR-TO-DATE 2023 – FINANCIAL RESULTS BY SEGMENT

Capital Markets - Discussion of Year-to-Date Results:

• The decrease in origination fees was primarily the result of a decrease in our overall debt financing volume, partially offset by an increase in the origination fee margin due to (i) an increase in Agency debt financing volume as a percentage of overall debt financing volume and (ii) increased profitability in our GSE debt financing volume.
• The decrease in MSR income is primarily attributable to a 36% decrease in Agency debt financing volume partially offset by a five-basis point increase in our Agency MSR margin.
• The decrease in property sales broker fees was primarily driven by a 64% decrease in property sales volumes.
• The decrease in net warehouse interest income was primarily due to an inverted yield curve during 2023. Short-term interest rates upon which we incur interest expense were higher than the long-term mortgage rates upon which we earn interest income.
• The increase in other revenues was primarily a result of an increase in investment banking revenues, driven by a large transaction closed by our team during the first quarter of 2023, and assumptions fees.
• The decrease in personnel expense was primarily driven by a decrease in commissions expense related to lower year-over-year property sales broker fees and origination fees.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.
• The decrease in other operating expenses is the result of our cost-reduction initiatives in 2023.

Servicing & Asset Management - Discussion of Year-to-Date Results:

• The $8.2 billion net increase in the servicing portfolio over the past 12 months was the principal driver of the growth in servicing fees year over year, partially offset by a decrease in the servicing portfolio's weighted-average servicing fee.
• Placement fees and other interest income increased, largely as a result of higher placement fee revenue on escrow deposit accounts due to substantially higher short-term interest rates, partially offset by a slight decrease in average escrow deposits.
• Other revenues decreased primarily due to a significant decline prepayment activity, partially offset by increases in syndication and other miscellaneous fees from our LIHTC operations.
• The decrease in amortization and depreciation is largely the result of a reduction in write offs of MSRs due to early loan prepayments in a higher interest rate environment, partially offset by an increase in amortization expense for existing MSRs.
• For both 2023 and 2022, the benefits for credit losses were primarily due to the impact of updating our historical loss rate factor. The updates occurred in the first quarter of each year and resulted in a reduction of the historical loss rate for both 2023 and 2022. The historical loss rate adjustment in 2023 was less than the adjustment in 2022.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.

Corporate - Discussion of Year-to-Date Results:

• The increase in other interest income was primarily driven by interest income from our corporate cash balances due to higher short-term interest rates year over year combined with an increase in the average balance held in interest earnings accounts.
• The decrease in other revenues was primarily driven by a $39.6 million gain from the revaluation of an equity-method investment in connection with an acquisition, a unique transaction in 2022. Additionally, income from equity-method investments decreased, partially offset by an increase in revenues from our deferred compensation plan.
• The increase in personnel expense is related to (i) an increase in corporate average headcount, which was the primary driver in increased subjective bonus and salaries and benefits expenses, and (ii) and increase in deferred compensation costs, partially offset by a decrease in performance-based stock compensation expense. The corporate average headcount for the nine months ended September 30, 2023 does not fully reflect the impact of our workforce reduction that we announced in April and that was effective at the beginning of May.
• The increase in interest expense on corporate debt is the result of increases in (i) interest rates year over year, as our term loan carries a floating interest rate, and (ii) the balance of our corporate debt.
• The decrease in other operating expenses is the result of our cost-reduction initiatives in 2023.

CAPITAL SOURCES AND USES

On November 8, 2023, the Company's Board of Directors declared a dividend of $0.63 per share for the fourth quarter of 2023. The dividend will be paid on December 8, 2023 to all holders of record of the Company's restricted and unrestricted common stock as of November 24, 2023.

On January 12, 2023, the Company entered into a lender joinder agreement and amendment to our existing credit agreement that provided for an incremental term loan with a principal amount of $200 million. The incremental term loan bears interest at a rate equal to adjusted Term SOFR plus 3.00% per annum and matures in December 2028. Proceeds from the debt were used to repay $116 million of debt assumed in the Company's acquisition of Alliant and strengthen its balance sheet for general corporate purposes.

On February 20, 2023, our Board of Directors authorized the repurchase of up to $75.0 million of the Company's outstanding common stock over a 12-month period ending February 23, 2024 ("2023 Share Repurchase Program"). As of September 30, 2023, the Company had $75.0 million of authorized share repurchase capacity remaining under the 2023 Share Repurchase Program.

Any purchases made pursuant to the 2023 Share Repurchase Program will be made in the open market or in privately negotiated transactions from time to time as permitted by federal securities laws and other legal requirements. The timing, manner, price and amount of any repurchases will be determined by the Company in its discretion and will be subject to economic and market conditions, stock price, applicable legal requirements and other factors. The repurchase program may be suspended or discontinued at any time.

CONFERENCE CALL INFORMATION

The Company will host a conference call to discuss its quarterly results on Thursday, November 9, 2023 at 8:30 a.m. Eastern time. Listeners can access the call via the dial-in number and webcast link below. Presentation materials related to the conference call will be posted to the Investor Relations section of the Company's website prior to the call. An audio replay will also be available on the Investor Relations section of the Company's website, along with the presentation materials.

Phone: (888) 204-4368 from within the United States; (773) 305-6853 from outside the United States

Confirmation Code: 1462801

Webcast Link: https://event.webcasts.com/starthere.jsp?ei=1622436&tp_key=aa06dbe41d

ABOUT WALKER & DUNLOP

Walker & Dunlop (NYSE:WD) is one of the largest commercial real estate finance and advisory services firms in the United States. Our ideas and capital create communities where people live, work, shop, and play. The diversity of our people, breadth of our brand and technological capabilities make us one of the most insightful and client-focused firms in the commercial real estate industry.

NON-GAAP FINANCIAL MEASURES

To supplement our financial statements presented in accordance with United States generally accepted accounting principles ("GAAP"), the Company uses adjusted EBITDA, adjusted core net income, and adjusted core EPS, which are non-GAAP financial measures. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. When analyzing our operating performance, readers should use adjusted EBITDA, adjusted core net income, and adjusted core EPS in addition to, and not as an alternative for, net income and diluted EPS.

Adjusted core net income and adjusted core EPS represent net income adjusted for amortization and depreciation, provision (benefit) for credit losses, net write-offs, the fair value of expected net cash flows from servicing, net, the income statement impact from periodic revaluation and accretion associated with contingent consideration liabilities related to acquired companies, net of goodwill impairment resulting directly from the revaluation of contingent consideration liabilities, and other one-time adjustments, such as the gain associated with the revaluation of our previously held equity-method investment in connection with an acquisition, one-time benefit to tax expense related to our corporate restructuring and repatriation of intellectual property from an acquired subsidiary, and goodwill impairment resulting from our annual goodwill impairment test or our quarterly evaluations of recoverability. Adjusted EBITDA represents net income before income taxes, interest expense on our corporate debt, and amortization and depreciation, adjusted for provision (benefit) for credit losses, net write-offs, stock-based incentive compensation charges, the fair value of expected net cash flows from servicing, net, the write-off of the unamortized balance of premium associated with the repayment of a portion of our corporate debt, goodwill impairment, and the gain from revaluation of a previously held equity-method investment. The goodwill impairment that is incorporated into the calculation of Adjusted EBITDA includes goodwill impairment resulting from our annual goodwill impairment test and the quarterly evaluations of recoverability. Goodwill impairment that results from a downward fair value adjustment to contingent consideration liabilities is not included as an adjustment to GAAP net income to arrive at Adjusted EBITDA since the goodwill impairment is offset by the downward fair value adjustment to the contingent consideration liability, resulting in no net impact to GAAP net income. Furthermore, adjusted EBITDA is not intended to be a measure of free cash flow for our management's discretionary use, as it does not reflect certain cash requirements such as tax and debt service payments. The amounts shown for adjusted EBITDA may also differ from the amounts calculated under similarly titled definitions in our debt instruments, which are further adjusted to reflect certain other cash and non-cash charges that are used to determine compliance with financial covenants. Because not all companies use identical calculations, our presentation of adjusted EBITDA, adjusted core net income and adjusted core EPS may not be comparable to similarly titled measures of other companies.

We use adjusted EBITDA, adjusted core net income, and adjusted core EPS to evaluate the operating performance of our business, for comparison with forecasts and strategic plans and for benchmarking performance externally against competitors. We believe that these non-GAAP measures, when read in conjunction with the Company's GAAP financial information, provide useful information to investors by offering:

• the ability to make more meaningful period-to-period comparisons of the Company's on-going operating results;
• the ability to better identify trends in the Company's underlying business and perform related trend analyses; and
• a better understanding of how management plans and measures the Company's underlying business.

We believe that these non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with the Company's results of operations as determined in accordance with GAAP and that these non-GAAP financial measures should only be used to evaluate the Company's results of operations in conjunction with the Company's GAAP financial information. For more information on adjusted EBITDA, adjusted core net income, and adjusted core EPS, refer to the section of this press release below titled "Adjusted Financial Measure Reconciliation to GAAP" and "Adjusted Financial Measure Reconciliation to GAAP By Segment."

FORWARD-LOOKING STATEMENTS

Some of the statements contained in this press release may constitute forward-looking statements within the meaning of the federal securities laws. Forward-looking statements relate to expectations, projections, plans and strategies, anticipated events or trends and similar expressions concerning matters that are not historical facts. In some cases, you can identify forward-looking statements by the use of forward-looking terminology such as "may," "will," "should," "expects," "intends," "plans," "anticipates," "believes," "estimates," "predicts," or "potential" or the negative of these words and phrases or similar words or phrases that are predictions of or indicate future events or trends and which do not relate solely to historical matters. You can also identify forward-looking statements by discussions of strategy, plans, or intentions.

The forward-looking statements contained in this press release reflect our current views about future events and are subject to numerous known and unknown risks, uncertainties, assumptions and changes in circumstances that may cause actual results to differ significantly from those expressed or contemplated in any forward-looking statement.

While forward-looking statements reflect our good faith projections, assumptions and expectations, they are not guarantees of future results. Furthermore, we disclaim any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other changes, except as required by applicable law. Factors that could cause our results to differ materially include, but are not limited to: (1) general economic conditions and multifamily and commercial real estate market conditions, (2) changes in interest rates, (3) regulatory and/or legislative changes to Freddie Mac, Fannie Mae or HUD, (4) our ability to retain and attract loan originators and other professionals, (5) success of our various investments funded with corporate capital, and (6) changes in federal government fiscal and monetary policies, including any constraints or cuts in federal funds allocated to HUD for loan originations.

For a further discussion of these and other factors that could cause future results to differ materially from those expressed or contemplated in any forward-looking statements, see the section titled "Risk Factors" in our most recent Annual Report on Form 10-K and any updates or supplements in subsequent Quarterly Reports on Form 10-Q and our other filings with the SEC. Such filings are available publicly on our Investor Relations web page at www.walkerdunlop.com.