Atento S.A., together with its subsidiaries, provides customer relationship management, and business process outsourcing services and solutions in Brazil, the Americas, Europe, the Middle East, and Africa. It offers a range of front and back-end services, including sales, customer care, technical support, collections, and back office, as well as applications-processing and credit-management. The company serves clients primarily in the telecommunications, banking, and financial services sectors; and in multi-sectors, including consumer goods, services, public administration, travel, healthcare, and transportation and logistics, as well as technology and media. It provides its services and solutions through digital channels, which include SMS, email, chats, social media and apps, and others, as well as through voice. The company was formerly known as Atento Floatco S.A. Atento S.A. was founded in 1999 and is based in Luxembourg.
IPO Year: 2014
Exchange: NYSE
Website: atento.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 9/21/2021 | $11.40 → $30.00 | Sell → Neutral | Goldman Sachs |
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
6-K - Atento S.A. (0001606457) (Filer)
25-NSE - Atento S.A. (0001606457) (Subject)
6-K - Atento S.A. (0001606457) (Filer)
EFFECT - Atento S.A. (0001606457) (Filer)
NEW YORK, Nov. 30, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the five largest providers worldwide and a leading company in customer relationship services and business process outsourcing (CRM / BPO), announces today that its Board of Directors has appointed Dimitrius Oliveira as Chief Executive Officer (CEO) and Anil Bhalla as Executive Chairman. Mr. Oliveira has also been appointed as a member of the Board of Directors of the Company. Dimitrius previously was Atento's South America Regional Director. In that role, he has been lea
Antonio Viana resigns as director on June 30th 2022 NEW YORK, July 1, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the largest providers worldwide and the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America, announces its Annual Shareholders Meeting was held in Luxembourg in June 29th 2022, immediately followed by an Extraordinary Shareholders' Meeting (jointly, the "Annual Meetings"). 80.89% of the Company's share capital excluding treasury shares participated in the Annual Meetings.
Atento reorganizes its regional structure switching from five regions to three to optimize the efficiency of its operations and improve proximity and service to its customers.Sergio Ribeiro Passos has been named the Company's new CFO to continue promoting and strengthening Atento's financial position.Dimitrius Oliveira takes on the position of President of Atento's South America Region, after having been responsible for Atento Brazil since 2018, and now expands his responsibilities to Argentina, Chile, Colombia, Peru and Uruguay, to promote the growth of the Company in these markets.Cathrine Jooste increases her responsibilities as CCO and Regional Director of the North America Region, a pos
This appointment is strategic for AtentoBhalla brings extensive CX experience to support Atento´s growth in the US and EMEA marketsNEW YORK and MIAMI, May 24, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the largest providers worldwide and the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America, has appointed Anil Bhalla as independent board director. Mr. Bhalla replaces David Garner, who is stepping down as a member of the Company's board. Carlos López-Abadía, Atento's Chie
NEW YORK, Feb. 2, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's five largest providers of customer relationship and business process outsourcing (CRM / BPO) services and sector leader in Latin America, announced today that Hernan van Waveren has been appointed Investor Relations Director of the Company, effective immediately. In his role, Mr. van Waveren will lead Atento's engagement with institutional and individual investors as well as equity and fixed income research analysts, among other members of the global investme
MADRID, Dec. 14, 2021 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the five largest providers worldwide and the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America, announced today the official appointment of Pablo Sánchez as ESG Director. Atento has been executing an evolving Corporate Responsibility strategy at a global level since 2007. ESG has been an integral part of Atento's DNA, with a focus on generating meaningful impact in each of the countries where the Company operate
NEW YORK, June 8, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America and one of the five largest providers worldwide, announced today the appointment of Kiomara Hidalgo as the new Global Chief People Officer. Hidalgo will focus on standardizing Atento's human resources department in all the countries in which the company is present, improving the processes for welcoming, attracting and retaining talent. Kiomara Hidalgo has more than 20 years of experience in human resources in different sectors such as healthcare, retail, technology and education, and als
Goldman Sachs upgraded Atento from Sell to Neutral and set a new price target of $30.00 from $11.40 previously
Barrington Research reiterated coverage of Atento with a rating of Outperform and set a new price target of $25.00 from $20.00 previously
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Tranche 2 upsized by $7 million to provide enhanced financial runway to support Atento's restructuring following substantial interest from existing investorsParticipation in Tranche 2 reflects incremental support for the Restructuring Support AgreementUpsizing of Tranche 2 financing brings total committed interim funding to the $37 million originally contemplatedNEW YORK, Aug. 1, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's largest providers of customer relationship and business process outsourcing (CRM/BPO) services and an industry leader in Latin America, today announced that it has received $17 million in tranche 2 funding under its
Delisting is contemplated by the previously announced comprehensive financial restructuring plan aimed at optimizing financial and operational efficiency and driving long-term growth. Delisting affects only the shares of Atento S.A. at a holding company level so will not affect business operations.NEW YORK, July 21, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's largest providers of customer relationship and business process outsourcing (CRM/BPO) services and an industry leader in Latin America, today announced that it received notification from the New York Stock Exchange ("NYSE") that the NYSE has initiated proceedings to delist Atento'
Atento enters into a restructuring support agreement with certain key financial stakeholders to obtain support for a comprehensive balance sheet restructuringAtento continues to work with additional financial stakeholders to achieve a consensual dealNEW YORK, July 3, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's largest customer relationship management and business process outsourcing (CRM / BPO) service providers and an industry leader in Latin America, announces that, following its announcement on 23 June 2023 regarding its entry into a term sheet providing for a new interim financing of at least $30 million and a path to a comprehensi
Atento agrees to term sheet with certain major financial stakeholders for at least $30 million of new financing in the near term and pathway to restructuring support agreement Term sheet provides for additional $79 million upon implementation of a comprehensive restructuring for Atento to execute its transformation plan and drive growthNEW YORK, June 23, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's largest customer relationship management and business process outsourcing (CRM / BPO) service providers and an industry leader in Latin America, reports on progress in the previously announced negotiations with certain key stakeholders for a
Both companies have signed the renewal and extension of the Master Service Agreement that includes the joint operations of both entities.With the signing of the agreement, Atento consolidates its position as a preferred partner to deliver the operator's customer experience services.MADRID, April 10, 2023 /PRNewswire/ -- Atento, one of the world's largest providers and a leading company in customer relationship and business process outsourcing (CRM/BPO) services, today announced the renewal and extension of Telefónica's Master Services Agreement until December 31, 2025. With th
This new round of capital together with the financing announced on February 3, 2023, will provide Atento with additional operating liquidity and financial flexibility to address its near-term financial liabilities.This capital raise is a key milestone and significant step toward strengthening Atento's liquidity position.NEW YORK, Feb. 15, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's largest providers of customer relationship management services and business process outsourcing (CRM / BPO), announced today that it has reached an agreement with certain existing investors to provide additional financing to the group.
Kyma Capital, MCI affiliate, and other key investors have provided new financing to support AtentoAtento engaged Houlihan Lokey as financial advisor to assist with the fundraisingAtento continues to work to add additional investors to the new financing as part of the Company's long-term goalsThis significant fundraising strengthens Atento´s balance sheet and liquidityNEW YORK, Feb. 3, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the largest providers worldwide and a leading company in customer relationship services and business process outsourcing (CRM / BPO), confirms today that it has secured its previously announced financing program. The additi
Kyma Capital, MCI and other key investors have provided new financing to support AtentoAtento engaged Houlihan Lokey as financial advisor to assist with the fundraisingAtento continues to work to add additional investors to the new financing as part of the Company's long-term goalsThis significant fundraising strengthens Atento´s balance sheet and liquidityNEW YORK, Feb. 3, 2023 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the largest providers worldwide and a leading company in customer relationship services and business process outsourcing (CRM / BPO), confirms today that it has secured its previously announced financing program. The additional capita
IOWA CITY, Iowa, Jan. 11, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC ("MCI"), a wholly owned subsidiary of MCI, LC, announced today the completion and closing of its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) ("Atento") at a purchase price of $5.00 per share, which expired at 5:00 p.m., New York City time, on January 9, 2023. As of the expiration, 519,390 shares had been validly tendered and not validly withdrawn, representing approximately ~3.4% of Atento's outstanding ordinary shares as of November 30, 2022. MCI had accepted for payment, and promptly paid for, all 519,390 validly tendered shares. "We wanted to diversify
IOWA CITY, Iowa, Jan. 03, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC ("MCI"), a wholly-owned subsidiary of MCI, LC, announced today that it is extending the offer period for its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) ("Atento") at a purchase price of $5.00 per share until 5:00 p.m., New York City time, on January 9, 2023. The tender offer was previously scheduled to expire at 5:00 p.m., New York City time, on December 30, 2022. The offer is now extended to the fifth business day after its previously scheduled expiration. The depositary for the tender offer has advised that, as of 5:00 p.m. on December 30, 2022, a total o
IOWA CITY, Iowa, Jan. 11, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC ("MCI"), a wholly owned subsidiary of MCI, LC, announced today the completion and closing of its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) ("Atento") at a purchase price of $5.00 per share, which expired at 5:00 p.m., New York City time, on January 9, 2023. As of the expiration, 519,390 shares had been validly tendered and not validly withdrawn, representing approximately ~3.4% of Atento's outstanding ordinary shares as of November 30, 2022. MCI had accepted for payment, and promptly paid for, all 519,390 validly tendered shares. "We wanted to diversify
IOWA CITY, Iowa, Jan. 03, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC ("MCI"), a wholly-owned subsidiary of MCI, LC, announced today that it is extending the offer period for its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) ("Atento") at a purchase price of $5.00 per share until 5:00 p.m., New York City time, on January 9, 2023. The tender offer was previously scheduled to expire at 5:00 p.m., New York City time, on December 30, 2022. The offer is now extended to the fifth business day after its previously scheduled expiration. The depositary for the tender offer has advised that, as of 5:00 p.m. on December 30, 2022, a total o
Revenue flat YoY, with sales record in 2Q compensating for current macroeconomic challenges Total Contract Value of Sales up 10.3%, with strong pipeline, particularly in hard currencies, supporting revenue growth in Q4 EBITDA margin increased 3.3p.p. from previous quarter, reaching 11.1% in 3Q22 coming from 7.8% in 2Q22 Cost efficiency efforts accelerated, mainly encompassing indirect costs and as well as operational improvements, increasing EBITDA by $10m million. Expecting to keep on generating further efficiencies Strong Operating Cash Flow of $8mm, building on the positive trend in 2Q22. Free Cash Flow of negative $38 million, mainly due to $19.6 million bond coupon payment, $22.5 mil
NEW YORK, Oct. 17, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business process outsourcing ("CRM BPO") services in Latin America and among the top providers globally, announced today that it will release fiscal third quarter 2022 financial and operating results after the market close of the New York Stock Exchange on Tuesday, November 15, 2022. Atento's senior management team will host a conference call and webcast to discuss the Company's fiscal third quarter financial and operating results on Wednesday, November 16, 2022, at 8:30 a.m. Eastern Time.
Demanding quarter, but management believes positive inflection point has been reached with strong 2H trend underway Record June sales of $34 million, growing to 60% in hard currency, and Total Annual Value of Sales in Q2 increasing 16.4% to $54.7 million Accelerated 2022 cost efficiency program, realizing $15 million cost reductions by year-end, or $25 million on an annualized basis. Cash position rose 6.1% to healthy $103 million, with strong free cash flow turnaround to positive $5 million, versus negative $26 million in 2Q21 and negative $65 million in 1Q22 Working capital improved to positive $9 million in 2Q22, versus negative $25 million in 2Q21 Due t
NEW YORK, June 22, 2022 /PRNewswire/ -- Atento S.A. (NYSE: ATTO, "Atento" or the "Company is the largest provider of customer relationship management and business process outsourcing ("CRM BPO") services in Latin America, and among the top providers globally, announced today that it will release fiscal second quarter 2022 financial and operating results after the market close of the New York Stock Exchange on Wednesday, August 3, 2022. Atento's senior management team will host a conference call and webcast to discuss the Company's fiscal second quarter financial and operating results on Thursday, August 4, 2022, at 8:30 a.m. Eastern Time.
Revenue decreased 2.3% to $356.6 million in seasonally slow first quarter, due to residual impact of cyberattack and absenteeism related to Omicron spike Secured 19 high-quality new clients representing 58.2% of $53.3 million in Total Annual Value of sales and with 19.1% EBITDA margin, up 300bps Sales in E-Commerce, Fintech and Travel sectors accounted for 67.1%, 9.8% and 13.4% of new wins in the quarter Hard currency revenues expanded 310 bps to 28.1% of consolidated revenue EBITDA decreased 10.1% to $35.0 million on lingering effects of cyberattack, one-time costs related to absenteeism and higher inflation, partially offset by accrued cyber insurance recovery in Brazil and inflation pass-
NEW YORK, April 27, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's five largest providers of customer relationship and business process outsourcing (CRM / BPO) services and sector leader in Latin America, announced today that it has rescheduled the release of its fiscal first quarter 2022 financial and operating results to after the market close of the New York Stock Exchange on Wednesday, May 11, 2022. Accordingly, Atento's senior management team will now host a conference call and webcast to discuss the Company's fiscal first quarter financial and operating results on Thursday, May 12, 2022 at 8:30 a.m. Eastern Time.
NEW YORK, April 12, 2022 /PRNewswire/ -- Atento S.A. (NYSE:ATTO, ", Atento", or the ", Company", ))), one of the world's five largest providers of customer relationship and business process outsourcing (CRM / BPO) services and sector leader in Latin America, announced today that it will release its fiscal first quarter 2022 financial and operating results after the market close of the New York Stock Exchange on Wednesday, April 27, 2022. Atento's senior management team will host a conference call and webcast to discuss the Company's fiscal first quarter financial and operating results on Thursday, April 28, 2022 at 8:30 a.m. Eastern Time.
2021 revenue up 7.9% on recurring basis, with balanced contribution from Telefónica and Multisector Annual Recurring EBITDA growth of 23.7%, with Recurring EBITDA margin of 12.9% and 15.5% in fourth quarter Cyberattack has non-recurring revenue impact of $34.8 million in fourth quarter, following three quarters of solid revenue and EBITDA growth Total Annual Value of sales of new business rises 20% to record $215 million US annual revenue up 34% to $114.8 million, with US and EMEA representing 26% of recurring 2021 EBITDA Reinforced presence in key growth sectors such as tech, healthcare and fintech, which accounted for 54%, 16% and 11% of new wins in 2021 and represented 37% of sales Se