8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. It offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. The company provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 Meet, a cloud-based video conferencing and collaboration solution that enables secure and continuous collaboration with borderless high definition video and audio communications from mobile and desktop devices. It also offers 8x8 Team Messaging, an integrated open team messaging platform, which facilitate modern modes of communication with support for direct messages, public and private team messaging rooms, short messaging service, presence, emojis, and Â@ mentions'; 8x8 CPaaS, a set of global communications Platform-as-a-Service; and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact centre solutions. The company markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
IPO Year:
Exchange: NYSE
Website: 8x8.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 12/13/2024 | $2.75 → $2.50 | Neutral → Underperform | Mizuho |
| 6/14/2024 | $3.00 → $2.00 | Equal-Weight → Underweight | Morgan Stanley |
| 11/2/2023 | $4.50 | Hold → Buy | Craig Hallum |
| 8/9/2023 | $7.00 → $4.00 | Buy → Hold | Craig Hallum |
| 3/24/2023 | $6.00 | Buy | Rosenblatt |
| 12/15/2022 | $7.00 | Neutral | Wedbush |
| 8/8/2022 | Neutral → Buy | BofA Securities | |
| 8/5/2022 | Hold → Buy | Craig Hallum | |
| 8/5/2022 | Outperform → Perform | Oppenheimer | |
| 8/4/2022 | $5.50 | Neutral | MKM Partners |
Fresh Analysis Highlights Integration, AI-Readiness and Security as Shared Public Sector Challenges, with Significant Disparities in Adoption and Readiness Across Verticals The UK public sector is facing a barrage of demands to increase use of AI, improve remote working options, and toughen security while dealing with challenging budgets and desires for improved stakeholder and citizen experiences. That's the findings of a new report from analysts Cavell Group and 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and Communication APIs. The 2025 UK Public Sector CX Report lays bare the glaring gaps in digi
Industry commitment reflects growing demand for integrated communications solutions; 8x8 to share exclusive insights at May conference. 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communication APIs, marks a major milestone in its commitment to Ireland: becoming a Gold corporate sponsor of the Customer Contact Management Association (CCMA) Ireland for 2025. This strategic partnership underscores 8x8's commitment to investing in Ireland as a key innovation hub and reinforces its global mission to equip businesses with future-ready AI-powered CX solutions that drive success in today's experience-dri
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and Communications APIs, has been honored with two prestigious Stevie® Awards in the 23rd Annual American Business Awards. 8x8 took home the Gold Stevie® Award in the Customer Service Team of the Year category and a Silver Stevie® Award in the Technology Team of the Year for the company's continued innovation and excellence in professional services. The American Business Awards are the U.S.A.'s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and Communication APIs, revealed a series of powerful enhancements to the 8x8 Platform for CX to help organizations deliver superior customer and employee experiences. Enabling organizations to deliver more personalized, efficient, and intelligent interactions – boosting satisfaction, reducing effort, and unlocking greater productivity across teams – the latest innovations across the platform include: RCS
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, will release financial results for the fourth quarter and fiscal year ended March 31, 2025 following the close of market on Monday, May 19, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: May 19, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in number
8x8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. 8x8 JourneyIQ is the latest solution powered by the 8x8 Customer Interaction Data Initiative, delivering real-time AI-powered customer journey intelligence that eliminates blind spots and identifies points
Empowers Employees Across the Organization to Engage Customers on Their Preferred Channels and Drive Business Outcomes 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8x8 Engage. Video and SMS interactions are available now with support for Viber, WhatsApp, email, and RCS Business Messaging coming shortly. With this addition, 8x8 Engage empowers every employee – not just contact center agents – to flexibly engage customers on the channel of their choice. Customers expect organizations to meet them on their terms with communication pre
8x8 Enables Organizations to Deliver Rich, Trusted Customer Experiences with support for RCS 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today introduced RCS (Rich Communication Services) support for 8x8 Contact Center, enabling organizations to leverage two-way omnichannel engagement and deliver hyper personalized customer experiences. 8x8 is one of the first cloud contact center vendors to support RCS natively, allowing organizations to seamlessly connect with customers across preferred platforms for rich, highly engaging and trusted communications. Additionally, 8x8 is launching new RCS Bus
8x8 Provides Orchestration Across Multiple AI Bots for Ultimate Flexibility to Meet Business Needs and Enable Customer Choice 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 AI Orchestrator which allows organizations to create seamless decision flows and orchestration across multiple bots and vendor solutions to supercharge their digital transformation and future-proof AI investments. This new solution provides organizations with the flexibility to choose and manage the AI capabilities they need for their business across multiple vendors while continuing to support a frictionles
Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that the strong desire for personalized, AI-powered self-service engagement options and channels is driving increased customer interactions across 8x8 CPaaS APIs. As a result, 8x8 CPaaS API customer interactions increased more than 43% year-over-year as of the fiscal year 2025 third quarter ended December 31, 2024. "Customers today expect to be able to interact with their brands
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8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, will release financial results for the fourth quarter and fiscal year ended March 31, 2025 following the close of market on Monday, May 19, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: May 19, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in number
Service revenue of $173 million and total revenue of $179 million Delivered 16th consecutive quarter of positive cash flow from operations Continued strong growth in new products 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the third quarter of fiscal year 2025 ended December 31, 2024. "Our third quarter results highlight further progress and continued momentum in our transformation journey. We delivered solid financial performance, with record cash flow from operations and strong adoption of our AI-powered customer experience solutions, driving a
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced it will release financial results for the third fiscal quarter ended December 31, 2024 following the close of market on Tuesday, February 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: February 4, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live
Delivered service revenue of $175 million and total revenue of $181 million Sales of new products increased more than 60% year-over-year, led by AI-based solutions Achieved GAAP and non-GAAP operating profitability Reported 15th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today reported financial results for the second quarter of fiscal year 2025 ended September 30, 2024. Second Quarter Fiscal Year 2025 Financial Results: Total revenue of $181.0 million, compared to $185.0 million in the second quarter of fiscal 2024. Service revenue of $175.1 millio
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and CPaaS platform provider, today announced it will release financial results for the second fiscal quarter ended September 30, 2024 following the close of market on Monday, November 4, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: November 4, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join
Service revenue of $173 million and total revenue of $178 million Platform enhancements delivering new AI-based capabilities and solutions to customers Existing term loan repaid on August 5, 2024 with proceeds of new bank loan and cash on-hand 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the first quarter of fiscal year 2025 ended June 30, 2024. First Quarter Fiscal Year 2025 Financial Results: Total revenue of $178.1 million, compared to $183.3 million in the first quarter of fiscal 2024. Service revenue of $172.8 million, compared to $175.2 million in the first quarte
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the first quarter ended June 30, 2024 following the close of market on Wednesday, August 7, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 7, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to receive dial-in numbers for the live call
Fourth Quarter revenue of $179 million; Fiscal Year 2024 revenue of $729 million 2024 Cash flow from operations increased 62% year-over-year to $79 million Year-end cash, cash equivalents, restricted cash and investments of $118 million 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the fourth quarter and fiscal year 2024 ended March 31, 2024. Fiscal Year 2024 Financial Results: Total revenue decreased 2% to $728.7 million, compared to $743.9 million in fiscal 2023. Service revenue decreased 1% to $700.6 million, compared to $710.0 million in fiscal 2023. GAAP operatin
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the fourth quarter and fiscal year following the close of market on Wednesday, May 8, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: May 8, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call Webcast: Access the live webc
Service Revenue of $175 million and Total Revenue of $181 million Cash flow from operations increased 45% year-over-year to $22.4 million Ending cash, cash equivalents, restricted cash and investments of $170 million Continued momentum from new products, including AI-based Intelligent Customer Assistant 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the third quarter of fiscal 2024 ended December 31, 2023. Third Quarter Fiscal 2024 Financial Results: Total revenue of $181.0 million, compared to $184.4 million in the third quarter of fiscal 2023. Service revenue of $175
Company Issues New Employee Inducement Grants for Key New Hires 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales. Remblence has more than 25 years of international experience in Cyber and Information Securi
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8's next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250108813425/en/8x8 Appoints Joel Neeb at Chief Transformation and Business Operati
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company's Board of Directors, effective November 18, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241118269657/en/EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire) Pagliuca has over 20 years of lead
BOSTON, Sept. 17, 2024 (GLOBE NEWSWIRE) -- QuEra Computing, the leader in neutral-atom quantum computing, today announced the appointment of Ed Durkin as Chief Financial Officer. Ed brings extensive experience in leading dynamic technology companies through high-growth phases and achieving significant financial milestones and will play an integral role at QuEra as it continues driving growth and innovation in the quantum industry. Ed joins QuEra from Casa Systems, where he served as CFO and was responsible for all financial, investor relations and corporate development functions for this public company. He also served as CFO at Fuze, a unified communications company acquired by 8x8 (NYSE:
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of Andrew Burton, President and Chief Operating Officer at Rapid7 (NASDAQ:RPD), as a new independent director, effective June 17, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240618184810/en/EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire) Burton is an accomplished Software-as-a-Servi
Virtual event leader onboards former Cisco (NASDAQ:CSCO), 8x8 (NASDAQ:EGHT) President, and Polycom (NASDAQ:POLY) executive to lead premium webcasting solution into the next phase of world-class virtual event services GlobalMeet, the fastest-growing, unrivaled leader in virtual event technology used by 5 out of 10 of the largest US banks, all Big Four Consulting Firms, and 50% of Fortune 500 pharmaceutical and biotech companies, today announces the appointment of visionary leader Kim Niederman as CEO. GlobalMeet enables live and fully interactive events to audiences as large as 100,000+ people. Niederman has a formidable track record in steering tech companies to record success and will dr
New 8x8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The 8x8 Technology Partner Ecosystem program allows customer-first organizations to enhance customer experiences by deeply embedding cutting-edge technologies, including leading artificial intelligence capabilities, into the 8x8 platform with persistent data to enhance business intelligence, insights, and analytics. This new SellWith8 ti
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of contact center and growth marketing leader Bruno Bertini as Chief Marketing Officer (CMO). Reporting directly to CEO Samuel Wilson, Bertini will be responsible for developing and driving the company's comprehensive global marketing strategy to raise market awareness and accelerate demand and growth opportunities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230918409419/en/8x8 Appoints Bruno Bertini as CMO (Photo: Business Wire) Bertini is a recognized technology marketing executiv
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Lisa Martin as Chief Revenue Officer (CRO). Reporting directly to CEO Samuel Wilson, she will be responsible for driving and maximizing revenue growth, overseeing sales strategies, and managing the global sales organization. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230620939537/en/8x8 Appoints Lisa Martin as CRO (Photo: Business Wire) Martin is a recognized sales executive with over 15 years in the contact center and communications sector, and has successfully led teams in achieving double-dig
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Kevin Kraus as Chief Financial Officer (CFO). This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230606005390/en/8x8 Appoints Kevin Kraus as Chief Financial Officer (Photo: Business Wire) Kraus has served as 8x8's interim CFO since November 2022. Prior to that, he served as the company's Senior Vice President of Finance with responsibility for financial planning and analysis and procurement functions. He brings a wealth of financial expertise and a strong track record in strategic growth to the role, de
Mizuho downgraded 8x8 from Neutral to Underperform and set a new price target of $2.50 from $2.75 previously
Morgan Stanley downgraded 8x8 from Equal-Weight to Underweight and set a new price target of $2.00 from $3.00 previously
Craig Hallum upgraded 8x8 from Hold to Buy and set a new price target of $4.50
Craig Hallum downgraded 8x8 from Buy to Hold and set a new price target of $4.00 from $7.00 previously
Rosenblatt initiated coverage of 8x8 with a rating of Buy and set a new price target of $6.00
Wedbush initiated coverage of 8x8 with a rating of Neutral and set a new price target of $7.00
BofA Securities upgraded 8x8 from Neutral to Buy
Craig Hallum upgraded 8x8 from Hold to Buy
Oppenheimer downgraded 8x8 from Outperform to Perform
MKM Partners initiated coverage of 8x8 with a rating of Neutral and set a new price target of $5.50