Medallia, Inc. provides an enterprise Software-as-a-Service platform in North America, Europe, the Middle East, Africa, and internationally. The company's platform utilizes deep learning-based artificial intelligence technology to analyze structured and unstructured data from signal fields in human, digital, and Internet of Things interactions. It offers suite of customer engagement products, such as engagement messaging, and CX profiles and journeys; contact center, including speech analytics, coaching and performance management, and quality assurance; digital products, consisting of digital experience and analytics; employee experience, comprising of employee pulse and journeys, employee ideation, and digital employee experience; and insights products, such as video and benchmarking. The company's product portfolio, comprises of Crowdicity that engages employees in sharing their ideas and observations about process, tools, and employee and customer experience enchancements in the context of existing workflows and collaboration tools; Decibel, a digital session recording and analysis platform; LivingLens, a video feedback platform; Stella Connect, a customer feedback and quality management platform that helps customer support teams analyze and improve performance in real time; Sense360, a consumer insights platform; Voci, a real-time speech to text platform; and Zingle, a multi-channel mobile messaging and customer engagement solution. In addition, it offers professional services, which include managed, implementation, and other services. The company serves retail, technology, manufacturing, financial services, insurance, and hospitality industries. Medallia, Inc. was founded in 2000 and is headquartered in San Francisco, California.
IPO Year: 2019
Exchange: NYSE
Website: medallia.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 8/9/2021 | $34.00 | Buy → Hold | Truist Securities |
| 8/9/2021 | Buy → Hold | Truist | |
| 8/5/2021 | $32.00 → $34.00 | Outperform → Neutral | Robert W. Baird |
| 8/5/2021 | $42.00 → $34.00 | Outperform → Neutral | Baird |
| 7/27/2021 | $33.00 → $34.00 | Buy → Hold | Berenberg |
| 7/27/2021 | $40.00 → $34.00 | Buy → Hold | Stifel |
| 7/27/2021 | $50.00 → $34.00 | Buy → Neutral | Citigroup |
| 7/27/2021 | Buy → Hold | Needham | |
| 7/27/2021 | Buy → Neutral | BTIG | |
| 7/26/2021 | Buy → Hold | Berenberg |
15-12B - Medallia, Inc. (0001540184) (Filer)
S-8 POS - Medallia, Inc. (0001540184) (Filer)
S-8 POS - Medallia, Inc. (0001540184) (Filer)
S-8 POS - Medallia, Inc. (0001540184) (Filer)
8-K - Medallia, Inc. (0001540184) (Filer)
8-K - Medallia, Inc. (0001540184) (Filer)
25-NSE - Medallia, Inc. (0001540184) (Subject)
8-K - Medallia, Inc. (0001540184) (Filer)
DEFR14A - Medallia, Inc. (0001540184) (Filer)
DEFM14A - Medallia, Inc. (0001540184) (Filer)
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4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
4 - Medallia, Inc. (0001540184) (Issuer)
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Truist Securities downgraded Medallia from Buy to Hold and set a new price target of $34.00
Truist downgraded Medallia from Buy to Hold
Robert W. Baird downgraded Medallia from Outperform to Neutral and set a new price target of $34.00 from $32.00 previously
Baird downgraded Medallia from Outperform to Neutral and set a new price target of $34.00 from $42.00 previously
Berenberg downgraded Medallia from Buy to Hold and set a new price target of $34.00 from $33.00 previously
Stifel downgraded Medallia from Buy to Hold and set a new price target of $34.00 from $40.00 previously
Citigroup downgraded Medallia from Buy to Neutral and set a new price target of $34.00 from $50.00 previously
Needham downgraded Medallia from Buy to Hold
BTIG downgraded Medallia from Buy to Neutral
Berenberg downgraded Medallia from Buy to Hold
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As businesses race toward shipping AI on a compliant data foundation, Transcend rapidly scales its partner network with key executive hire Transcend, the compliance layer for customer data powering the world's leading companies, today announced the appointment of Dianne Decena as Vice President of Partnerships. Decena brings two decades of experience building and scaling partner programs at B2B SaaS companies, including ThoughtSpot and Medallia (NYSE:MDLA), and joins Transcend to expand the partner ecosystem that helps enterprises implement compliance infrastructure across complex data environments. This press release features multimedia. View the full release here: https://www.businessw
Former product leader at Medallia and SAP joins executive team while company appoints Haibei (Happy) Wang CTO, Kevin Jhangiani CAO. AuditBoard, the leading cloud-based platform transforming audit, risk, compliance, and ESG management, today announced it has named SaaS public company product development executive, Sarika Khanna, as Chief Product Officer (CPO) to lead ongoing customer-centric innovation for AuditBoard's award-winning connected risk platform through continued global scale. "AuditBoard's platform has been repeatedly recognized by its customers as best in class, which reflects its commitment to innovation and a focus on the practitioner," said Khanna. "I'm delighted to bring
Former CFO of Medallia brings deep expertise in successfully guiding public and private enterprise SaaS companies through scale. AuditBoard, the leading cloud-based platform transforming how businesses manage risk, today announced the appointment of Roxanne Oulman, former CFO of Medallia and CallidusCloud (SAP), to its board of directors. She brings deep experience in leading finance organizations at high-growth SaaS companies through IPO and beyond and serves on both the board of directors and audit committees for public and private companies. Her appointment comes as AuditBoard continues to build substantial market momentum and just two months after it announced surpassing $150 million
Thoma Bravo, a leading software investment firm, today announced the completion of its acquisition of Medallia, a global leader in customer and employee experience, in an all-cash transaction valued at $6.4 billion. The acquisition was previously announced on July 26, 2021 and approved by Medallia shareholders on October 14, 2021. Subject to the terms of the merger agreement, Medallia shareholders will receive $34.00 per share in cash, which represents a premium of approximately 20% to Medallia's unaffected closing stock price on June 10, 2021, the last full trading day prior to media reports regarding a possible transaction, and a premium of approximately 29% to Medallia's unaffected 30-d
Centers for Medicare & Medicaid Services (CMS) Approve Medallia as a HCAHPS vendor to survey patients via telephone. Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience, today announced that the Centers for Medicare & Medicaid Services (CMS) has approved Medallia as a vendor to administer HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Surveys via telephone. Healthcare organizations can now build experience programs around modern, real-time engagement tools from Medallia, while capturing patient feedback in support of CAHPS programs and regulatory requirements. "Becoming an HCAHPS approved vendor is a critical step in Medallia's jour
Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience, today announced recognition from the 2021 Comparably Awards for Best Company Happiness, Best Company Compensation, and Best Company Perks + Benefits. "Our company is brimming with smart, growth-minded people," said Mary Ainsworth, Executive Vice President and Chief People Officer for Medallia. "We are dedicated to providing the resources we need to develop and reward that talent, because we know that employees that are engaged and valued provide better service to our customers and help us grow our business." Medallia ranked eight overall on the Comparably list of Happiest Employees 2021 (Large Companies), t
Medallia will help McLaren capture fan and employee feedback to deliver the best possible experiences. Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience, and McLaren Racing today announced a partnership establishing Medallia as the Official Feedback Partner for the 2022 Formula 1 season. "We are delighted to announce our partnership with Medallia ahead of the US Grand Prix. This partnership brings a high level of expertise to our fan and people experience at McLaren Racing. Our fans and people are two vital pieces of our team and having a partner that can assist in continuing to refine these experiences will continue to improve performance, recruitment, and
Medallia, Inc. (NYSE:MDLA) ("Medallia"), a global leader in customer and employee experience, today announced that its shareholders voted to approve the acquisition of Medallia by Thoma Bravo, a leading software investment firm. "Shareholder approval is an important milestone in our transaction with Thoma Bravo, which we believe will position Medallia to better deliver innovation to our customers," said Leslie Stretch, President and CEO of Medallia. "On behalf of the Medallia Board of Directors, I thank our shareholders for their support of this transaction. We are confident that, as a private company, Medallia will be strongly positioned to build on its success and begin its next phase of
Employee experience leaders in a new survey from Medallia and The Josh Bersin Company were 12x more likely to indicate revenue growth of more than 20% over the last year. Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience, and The Josh Bersin Company released new research today identifying three key practices that can help organizations deliver better employee experience. Medallia and Josh Bersin will discuss insights from the report in a free webinar. "There has never been a more urgent need for companies to listen to and support their people. When managers understand and act on employee feedback, organizations continuously improve. When IT or HR operate in
Former SaaS Financial Executive at Medallia and NetSuite Lalit Kumar Named Company's First Chief Financial Officer Versa Networks, the leader in Secure Access Service Edge (SASE), today announced it has named former Medallia and NetSuite financial executive Lalit Kumar as its first Chief Financial Officer (CFO). Mr. Kumar joins Versa to further develop the financial infrastructure, teams, and processes which will increase the company's already impressive growth. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20211006005378/en/Versa Networks has named former SaaS financial executive at Medallia and NetSuite Lalit Kumar as the compa
Live Leadership Updates
As businesses race toward shipping AI on a compliant data foundation, Transcend rapidly scales its partner network with key executive hire Transcend, the compliance layer for customer data powering the world's leading companies, today announced the appointment of Dianne Decena as Vice President of Partnerships. Decena brings two decades of experience building and scaling partner programs at B2B SaaS companies, including ThoughtSpot and Medallia (NYSE:MDLA), and joins Transcend to expand the partner ecosystem that helps enterprises implement compliance infrastructure across complex data environments. This press release features multimedia. View the full release here: https://www.businessw
Former product leader at Medallia and SAP joins executive team while company appoints Haibei (Happy) Wang CTO, Kevin Jhangiani CAO. AuditBoard, the leading cloud-based platform transforming audit, risk, compliance, and ESG management, today announced it has named SaaS public company product development executive, Sarika Khanna, as Chief Product Officer (CPO) to lead ongoing customer-centric innovation for AuditBoard's award-winning connected risk platform through continued global scale. "AuditBoard's platform has been repeatedly recognized by its customers as best in class, which reflects its commitment to innovation and a focus on the practitioner," said Khanna. "I'm delighted to bring
Former CFO of Medallia brings deep expertise in successfully guiding public and private enterprise SaaS companies through scale. AuditBoard, the leading cloud-based platform transforming how businesses manage risk, today announced the appointment of Roxanne Oulman, former CFO of Medallia and CallidusCloud (SAP), to its board of directors. She brings deep experience in leading finance organizations at high-growth SaaS companies through IPO and beyond and serves on both the board of directors and audit committees for public and private companies. Her appointment comes as AuditBoard continues to build substantial market momentum and just two months after it announced surpassing $150 million
Customer experience leader brings his experience with insights, data/analytics, design, transformation, AI/ML, and customer-led culture to Medallia. Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience management, today announced Bill Staikos has joined the company as Senior Vice President of Industry Solutions. With more than 25 years in financial services and a primary focus on driving customer and employee experience excellence, Bill is a recognized client advocate with proven expertise in envisioning and executing holistic customer-centric strategies. He hosts an award-winning podcast, Be Customer Led, with listeners in nearly 80 countries, and is also co-f
SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE:MDLA), the global leader in experience management, announced that Elizabeth Carducci has been promoted from executive vice president, industry solutions and GTM strategy to chief revenue officer. Reporting to the chief executive officer, Elizabeth will add leading the global industry sales function to her current responsibilities of directing the solutions consulting, solutions principals, product marketing and market intelligence functions. Greg Philiotis is being promoted from senior vice president, head of EMEA sales, to oversee all international industry sales and will report to Elizabeth. “Elizabeth is one of the most conn
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Q2 Subscription Revenue of $117.4 Million, up 26% Year-over-Year Q2 Total Revenue of $144.1 Million, up 25% Year-over-Year Medallia, Inc. (NYSE:MDLA), the global leader in customer and employee experience, today announced financial results for the quarter ended July 31, 2021. "I was very pleased with our second quarter results," said Leslie Stretch, President and CEO of Medallia. "We had strong enterprise and mid-market new business execution as well as solid expansion performance. Our highly differentiated platform and focus on voice of customer and voice of employee in today's digital-first world positions us well for the future." Financial Highlights for the Second Quarter of Fisc
Medallia Inc. (NYSE:MDLA), the global leader in customer and employee experience, today announced that it will report financial results for the second quarter of fiscal year 2022 on Thursday, September 2, 2021 after the market close. Due to the Company's pending acquisition by Thoma Bravo that was announced on July 26, 2021, there will not be a conference call or live webcast to discuss these financial results. About Medallia Medallia (NYSE:MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company's award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer a
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