ServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. It operates the Now platform that offers workflow automation, artificial intelligence, machine learning, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. The company also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; IT business management product suite to manage IT priorities; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT Asset Management to automate IT asset lifecycles; and enterprise development operations product for developers' toolchain. In addition, it offers security incident management, threat enrichment intelligence, vulnerability response management, and security incident intelligence sharing security operation products; governance, risk, and compliance product to create policies and controls; human resources, legal, and workplace service delivery products; safe workplace applications; customer service management product; and field service management applications. Further, it provides App Engine product; IntegrationHub enables application to extend workflows; and professional, training, and customer support services. It serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products. It sells its products through direct sales team and resale partners. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. The company was incorporated in 2004 and is headquartered in Santa Clara, California.
IPO Year: 2012
Exchange: NYSE
Website: servicenow.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 5/1/2025 | $1200.00 | Hold → Buy | Truist |
| 4/22/2025 | $990.00 → $950.00 | Outperform | BMO Capital Markets |
| 4/4/2025 | $1185.00 → $990.00 | Outperform | BMO Capital Markets |
| 2/19/2025 | Buy | Redburn Atlantic | |
| 1/17/2025 | $1332.00 | Overweight | Cantor Fitzgerald |
| 12/24/2024 | $1200.00 | Outperform | Raymond James |
| 12/13/2024 | Overweight → Sector Weight | KeyBanc Capital Markets | |
| 11/19/2024 | $1230.00 | Sector Outperform | Scotiabank |
| 10/21/2024 | $900.00 → $960.00 | Overweight → Equal-Weight | Morgan Stanley |
| 10/10/2024 | $860.00 → $1025.00 | Outperform | BMO Capital Markets |
New solution allows customers to unify data across platforms, leverage powerful analytics on AWS, and seamlessly trigger ServiceNow workflows in real time AWS joins ServiceNow's Workflow Data Network ecosystem to unlock real-time insights, increase AI-driven actions, and create seamless enterprise data unification Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, and Amazon Web Services (AWS) announced a new solution designed to help customers unify and act on enterprise data more efficiently through new, bi-directional data integration and automated workflow orchestration. The sol
Partnerships with Cisco and Microsoft, along with expanded compliance capabilities from ServiceNow, accelerate the shift from reactive defense to autonomous resilience, providing organizations with robust, efficient, and ethical solutions Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, launched a new, agentic chapter in enterprise security and risk, introducing AI agents to power the rise of self-defending enterprises. The new agents, available within ServiceNow's industry-leading Security and Risk solutions, are designed to improve consistency, identify insights, and reduce respo
New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform Partnerships with Adobe, Amazon Web Services, Boomi, Microsoft, Oracle, and others enable seamless integration and workflow automation ServiceNow announces intent to acquire data.world to deliver innovative data catalog & data governance solutions Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real-time intelligence. Th
AI-powered autonomy shifts IT from support to strategy – fueling business growth and transformation New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver resilience by resolving issues before they disrupt work or operations Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, set a new standard for fully autonomous IT powered by agentic AI and built on the ServiceNow AI Platform. This marks a turning point in enterprise technology, where AI-powered autonomy becomes foundational – shifting IT from a reactive support function into a strategic driver
ServiceNow Core Business Suite empowers organizations of all sizes by connecting employees, suppliers, systems, and data in one place New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business processes such as HR, procurement, finance, facilities, and legal. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connect
Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions NICE (NASDAQ:NICE) today announced at ServiceNow's annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow (NYSE:NOW), the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE's industry-leading AI-powered customer service automation platform with the ServiceNow AI Platform and Customer Service Management (CSM) solution to provide organizations with a turnkey, AI-powered framework that connects front, middle
LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, announced as part of Knowledge 2025, ServiceNow's annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. "This integration unites the power of Zoom's AI-first omnichannel contact center platform with ServiceNow's CRM and Industry workflows, bringing voice, video, and digital interactions directly into the flow of work for service teams, making the
UKG's AI solutions integrate with ServiceNow's AI Agent Fabric to modernize digital employee experiences by streamlining operational and administrative tasks with a people-centric approach Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, and UKG a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee productivity and efficiency with agentic AI. UKG's AI solutions, powered by UKG People Fabric, will integrate with ServiceNow's new AI Agent Fabric announced today, to modernize digital employee experiences by str
New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI—purpose built for performance, cost, and scale ServiceNow brings accelerated data processing to Workflow Data Fabric with the integration of NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences Knowledge 2025 – Today at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemo
ServiceNow University builds skills for the future, flexes with the world's needs, and unlocks full talent potential through customized learning experiences Third annual research report from ServiceNow and Pearson shows agentic AI is set to disrupt millions of jobs, both technical and non-technical, fueling the demand to upskill Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the most. The new world of work is as much about a human transformatio
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ServiceNow exceeds guidance across all Q1 2025 topline growth and profitability metrics Subscription revenues of $3,005 million in Q1 2025, representing 19% year-over-year growth, 20% in constant currency Total revenues of $3,088 million in Q1 2025, representing 18.5% year-over-year growth, 19.5% in constant currency Current remaining performance obligations of $10.31 billion as of Q1 2025, representing 22% year-over-year growth, 22% in constant currency Remaining performance obligations of $22.1 billion as of Q1 2025, representing 25% year-over-year growth, 25.5% in constant currency Crossed 500 customers with more than $5 million in ACV ServiceNow (NYSE:NOW), the AI platform
ServiceNow (NYSE:NOW) today announced that it will release financial results for the first quarter ended March 31, 2025, following the close of market on Wednesday, April 23, 2025. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call will begin at 2 p.m. Pacific Time (21:00 GMT) on April 23, 2025. Interested parties may listen to the call by dialing (888) 330‑2455 (Passcode: 8135305), or if outside North America, by dialing (240) 789‑2717 (Passcode: 8135305). Individuals may access the live teleconference from this webcast (https://events.q4inc.com/attendee/394574978). An audio replay of the conference call
Acquisition strengthens Manufacturing Commercial Operations, accelerating AI-driven quality management and empowering manufacturers with proactive, data-driven insights on the ServiceNow platform ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced the acquisition of the Quality 360 solution from Advania to enhance its strength in the manufacturing industry. Natively built on ServiceNow, Quality 360 will accelerate quality management functionality within the ServiceNow Manufacturing Commercial Operations (MCO) solution and empower manufacturers with proactive, data-driven insights to address end-to-end quality issues, ultimately helping to minimize operation
Subscription revenues of $2,866 million in Q4 2024, representing 21% year-over-year growth, 21% in constant currency Total revenues of $2,957 million in Q4 2024, representing 21% year-over-year growth, 21% in constant currency Current remaining performance obligations of $10.27 billion as of Q4 2024, representing 19% year-over-year growth, 22% in constant currency Remaining performance obligations of $22.3 billion as of Q4 2024, representing 23% year-over-year growth, 26% in constant currency Nearly 500 customers with more than $5 million in ACV, representing 21% year-over-year growth ServiceNow's Board of Directors authorizes additional repurchases of up to $3 billion of co
ServiceNow (NYSE:NOW) today announced that it will release financial results for the fourth quarter and full-year ended December 31, 2024, following the close of market on Wednesday, January 29, 2025. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call will begin at 2 p.m. Pacific Time (22:00 GMT) on January 29, 2025. Interested parties may listen to the call by dialing (888) 596-4144 (Passcode: 8135303), or if outside North America, by dialing (646) 968-2525 (Passcode: 8135303). Individuals may access the live teleconference from this webcast (https://events.q4inc.com/attendee/426481593). An audio repla
ServiceNow exceeds guidance across all Q3 2024 topline growth and profitability metrics; raises 2024 subscription revenues guidance Subscription revenues of $2,715 million in Q3 2024, representing 23% year-over-year growth, 22.5% in constant currency Total revenues of $2,797 million in Q3 2024, representing 22% year-over-year growth, 22% in constant currency Current remaining performance obligations of $9.36 billion as of Q3 2024, representing 26% year-over-year growth, 23.5% in constant currency Remaining performance obligations of $19.5 billion as of Q3 2024, representing 36% year-over-year growth, 33% in constant currency 15 transactions over $5 million in net new ACV in Q3 20
ServiceNow (NYSE:NOW) today announced that it will release financial results for the third quarter ended September 30, 2024, following the close of market on Wednesday, October 23, 2024. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call will begin at 2 p.m. Pacific Time (21:00 GMT) on October 23, 2024. Interested parties may listen to the call by dialing (888) 330‑2455 (Passcode: 8135305), or if outside North America, by dialing (240) 789‑2717 (Passcode: 8135305). Individuals may access the live teleconference from this webcast: (https://events.q4inc.com/attendee/941960692). An audio replay of the confere
ServiceNow exceeds guidance across all Q2 2024 topline growth and profitability metrics; raises 2024 subscription revenues and operating margin guidance Subscription revenues of $2,542 million in Q2 2024, representing 23% year-over-year growth, 23% in constant currency Total revenues of $2,627 million in Q2 2024, representing 22% year-over-year growth, 22.5% in constant currency Current remaining performance obligations of $8.78 billion as of Q2 2024, representing 22% year-over-year growth, 22.5% in constant currency Remaining performance obligations of $18.6 billion as of Q2 2024, representing 31% year-over-year growth, 31.5% in constant currency 88 transactions over $1 mil
Raytion's industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced it has acquired Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion's industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all
ServiceNow (NYSE:NOW) today announced that it will release financial results for the second quarter ended June 30, 2024, following the close of market on Wednesday, July 24, 2024. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call will begin at 2 p.m. Pacific Time (21:00 GMT) on July 24, 2024. Interested parties may listen to the call by dialing (888) 330‑2455 (Passcode: 8135305), or if outside North America, by dialing (240) 789‑2717 (Passcode: 8135305). Individuals may access the live teleconference from this webcast: (https://events.q4inc.com/attendee/627663058). An audio replay of the conference cal
Truist upgraded ServiceNow from Hold to Buy and set a new price target of $1,200.00
BMO Capital Markets reiterated coverage of ServiceNow with a rating of Outperform and set a new price target of $950.00 from $990.00 previously
BMO Capital Markets reiterated coverage of ServiceNow with a rating of Outperform and set a new price target of $990.00 from $1,185.00 previously
Redburn Atlantic initiated coverage of ServiceNow with a rating of Buy
Cantor Fitzgerald initiated coverage of ServiceNow with a rating of Overweight and set a new price target of $1,332.00
Raymond James initiated coverage of ServiceNow with a rating of Outperform and set a new price target of $1,200.00
KeyBanc Capital Markets downgraded ServiceNow from Overweight to Sector Weight
Scotiabank initiated coverage of ServiceNow with a rating of Sector Outperform and set a new price target of $1,230.00
Morgan Stanley downgraded ServiceNow from Overweight to Equal-Weight and set a new price target of $960.00 from $900.00 previously
BMO Capital Markets reiterated coverage of ServiceNow with a rating of Outperform and set a new price target of $1,025.00 from $860.00 previously
New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform Partnerships with Adobe, Amazon Web Services, Boomi, Microsoft, Oracle, and others enable seamless integration and workflow automation ServiceNow announces intent to acquire data.world to deliver innovative data catalog & data governance solutions Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real-time intelligence. Th
NEW YORK, March 7, 2025 /PRNewswire/ -- S&P Dow Jones Indices ("S&P DJI") will make the following changes to the S&P 100, S&P 500, S&P MidCap 400, and S&P SmallCap 600 indices effective prior to the open of trading on Monday, March 24, to coincide with the quarterly rebalance. The changes ensure each index is more representative of its market capitalization range. All companies being added to the S&P 100 are more representative of the mega-cap market space. All companies being added to the S&P 500 are more representative of the large-cap market space, all companies being added to the S&P MidCap 400 are more representative of the mid-cap market space, and all companies being added to the S&P
Industry veteran with track record of driving innovation at scale across multiple enterprise technology companies to accelerate next chapter of growth Cloudflare, Inc. (NYSE:NET), the leading connectivity cloud company, today announced the appointment of Chirantan "CJ" Desai as President of Product & Engineering to further accelerate the company's next phase of growth to $5 billion in annual recurring revenue and beyond. Desai's 25+ years of experience spans product innovation, go-to-market strategies, and operational efficiency—all key in building high-performing teams and driving sustained business growth at scale. Desai most recently served as President and Chief Operating Officer at S
HOUSTON, TEXAS, Aug. 12, 2024 (GLOBE NEWSWIRE) -- August 12, 2024 – Quanex Building Products Corporation (NYSE:NX) ("Quanex" or the "Company") today announced the appointment of Manish H. Shah and Amit Singhi to its Board of Directors effective August 12, 2024. George Wilson, President and Chief Executive Officer, commented, "Manish and Amit are both proven, forward-thinking leaders, and we're looking forward to the insights they'll bring to Quanex as we continuously strengthen our focus on profitable growth across all areas of the Company. We're confident in the value of their unique perspectives, and our leadership team is looking forward to their contributions." Mr. Shah is the C
Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, employee and customer experiences Knowledge 2024 — Today at ServiceNow's annual customer and partner event, Knowledge 24, ServiceNow (NYSE:NOW), the AI platform for business transformation, showcased AI avatars of the future together with NVIDIA, leveraging NVIDIA's Avatar Cloud Engine (ACE) speech, large language model (LLM), and animation technologies that bring digital characters to life using generative AI. The AI avatars were revealed on stage at Knowledge 24 during ServiceNow President
MSCI Inc. (NYSE:MSCI), a leading provider of critical decision support tools and services for the global investment community, announced today that Chirantan "CJ" Desai, the President and Chief Operating Officer of ServiceNow, Inc. ("ServiceNow"), has been appointed to serve as an independent director on MSCI's Board of Directors (the "Board"), effective today. Mr. Desai will serve as a member of the Strategy and Finance Committee of the Board. Following the appointment of Mr. Desai, the Board will be comprised of 13 directors. "As MSCI actively invests in further accelerating our technology-driven and AI-powered approaches to servicing our clients, CJ will bring extensive expertise in th
Acquisition strengthens ServiceNow's process mining solutions, bolstering automation and AI capabilities to help customers uncover bottlenecks and drive operational efficiencies ServiceNow (NYSE:NOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire task mining company UltimateSuite to enhance process mining and intelligent automation across the Now Platform. Through this acquisition, ServiceNow continues to bolster its automation and artificial intelligence (AI) capabilities to help customers identify process bottlenecks and drive stronger operational efficiencies. This press release features multimedia
PROS Holdings, Inc. (NYSE:PRO), a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions, today announced the appointment of Cynthia M. Johnson to its board of directors effective November 9, 2023. Johnson joins the board as an independent director. A seasoned sales leader with over 25 years of industry experience, Johnson has served as Senior Vice President, Global Solution Sales for ServiceNow (NYSE:NOW), a global, digital workflow company, since 2021. At ServiceNow, Johnson leads the global Solution Sales teams, a worldwide team of specialist sellers that delivers workflow and platform solutions through the full selling journey. Her
ServiceNow (NYSE:NOW), the leading digital workflow company making the world work better for everyone, today announced the appointment of Netflix Vice President of Engineering Deborah Black to its board of directors. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230426005725/en/Deborah Black, vice president of engineering for Netflix and ServiceNow board member (Photo: Business Wire) "Deborah's exceptional business and technology experience make her a great addition to ServiceNow's board," said ServiceNow Chairman & CEO Bill McDermott. "Her expertise will be instrumental in contributing to the pace of innovation on our path to
SANTA CLARA, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Baffle, Inc., a data security platform, today announced the appointment of Sushant Rao as senior vice president of marketing. Rao brings extensive experience in executing go-to-market strategies for leading-edge B2B technology companies on a global scale. Working closely with the CEO, he will be instrumental in evangelizing Baffle's data-centric security solutions to support the company's product expansion and revenue goals. Rao joins Baffle at a pivotal time for the company, positioned for continued growth. Encryption is difficult for enterprises to adopt because of its historical complexity and the impact on applications that inc
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