Sykes Enterprises, Incorporated, together with its subsidiaries, provides customer experience management, multichannel demand generation, and digital transformation services. The company's customer care services include handling billing inquiries and claims, activating customer accounts, resolving complaints, cross-selling/up-selling, and prequalifying and warranty management, as well as offers health information and dispatching roadside assistance. Its technical support services comprise support around complex networks, hardware and software, communications equipment, Internet access technology, and Internet portal usage. The company also provides customer acquisition services, such as digital marketing, multichannel demand generation, and inbound up-selling and sales conversion, as well as outbound selling of its clients' products and services. In addition, it offers robotic process automation consulting, implementation, hosting, and managed services that help clients in front, middle and back-office processes, as well as self-service, insight analytics, and digital learning; fulfillment services consisting of order processing, payment processing, inventory control, product delivery, and product returns handling; and enterprise support services comprising technical staffing services and outsourced corporate help desk solutions. The company provides its services through phone, email, social media, text messaging, chat, and digital self-service support. It serves corporations, medium-sized businesses, and public institutions in the financial services, communications, technology, transportation and leisure, healthcare, and other industries. The company operates in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.
IPO Year: 1996
Exchange: NASDAQ
Website: sykes.com
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Barrington Research downgraded Sykes Enterprises from Outperform to Market Perform
Robert W. Baird downgraded Sykes Enterprises from Outperform to Neutral and set a new price target of $54.00
Baird downgraded Sykes Enterprises from Outperform to Neutral and set a new price target of $54.00
Sidoti & Co. downgraded Sykes Enterprises from Buy to Neutral and set a new price target of $54.00
Barrington Research reiterated coverage of Sykes Enterprises with a rating of Outperform and set a new price target of $48.00 from $46.00 previously
TAMPA, Fla., Aug. 09, 2021 (GLOBE NEWSWIRE) -- Acquisition Update: On June 18, 2021, Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, and Sitel Group®, a leading global provider of customer experience ("CX") products and solutions, announced they have entered into a definitive merger agreement (the "Merger Agreement") in which Sitel Group®, through a wholly owned subsidiary, will acquire all of SYKES' outstanding shares of common stock at a purchase price of $54 per share in a transaction valued at approximately $2.2 bill
TAMPA, Fla., Dec. 21, 2020 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated (“SYKES” or the “Company”) (NASDAQ: SYKE), a leading full life cycle provider of global customer engagement services, multichannel demand generation and digital transformation, today announced through its digital marketing subsidiary Clearlink the acquisition of Taylor Media Corporation, owner of The Penny Hoarder (“TPH”), a leading independent personal finance digital media company whose mission is delivering financial empowerment. Founded in 2010 by Kyle Taylor, St. Petersburg, Florida based TPH empowers millions of people to make smart choices with their money, by sharing actionable and inspirational advice a
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TAMPA, Fla., Aug. 27, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, announced that Sitel Group® has successfully completed the all-cash acquisition of SYKES in accordance with the merger agreement. This highly complementary combination creates a leading global CX (customer experience) player with a wide breadth and depth of services, strong client relationships and considerable opportunities for employees worldwide. The acquisition – the terms of which were a purchase price of $54 per share, rep
NEW YORK, Aug. 24, 2021 /PRNewswire/ -- S&P Dow Jones Indices will make the following changes to the S&P 500, S&P MidCap 400, and S&P SmallCap 600 effective prior to the opening of trading on Monday, August 30: S&P MidCap 400 constituent Bio-Techne Corp. (NASD:TECH) will replace Maxim Integrated Products Inc. (NASD:MXIM) in the S&P 500, S&P SmallCap 600 constituent Saia Inc. (NASD:SAIA) will replace Bio-Techne in the S&P MidCap 400, and BioLife Solutions Inc. (NASD:BLFS) will replace Saia in the S&P SmallCap 600. S&P 500 constituent Analog Devices Inc. (NASD:ADI) is acquiring Maxim Integrated Products in a deal pending final conditions. Mimecast Limited (NASD:MIME) will replace Cinemark Hold
TAMPA, Fla., Aug. 10, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, announced that the required waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (HSR Act) regarding the all-cash acquisition by Sitel Group® expired at 11:59 PM ET on August 9, 2021. The proposed transaction has received antitrust clearance in other key foreign jurisdictions. The transaction, which is expected to be completed in the second half of 2021, remains subject to certain closing conditions, inc
TAMPA, Fla., Aug. 09, 2021 (GLOBE NEWSWIRE) -- Acquisition Update: On June 18, 2021, Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, and Sitel Group®, a leading global provider of customer experience ("CX") products and solutions, announced they have entered into a definitive merger agreement (the "Merger Agreement") in which Sitel Group®, through a wholly owned subsidiary, will acquire all of SYKES' outstanding shares of common stock at a purchase price of $54 per share in a transaction valued at approximately $2.2 bill
MIAMI, July 1, 2021 /PRNewswire/ -- The Miami Herbert Business School's Florida 50 Index, calculated by Standard and Poors (S&P) Custom Indices, closed out the first half of 2021 at 228.88 with a gain of 9.82%. Twenty of its companies saw their stock prices rise by over 25%. The index, which tracks all Florida-based firms in the S&P Composite 1500® Index, was established by the Department of Accounting with a baseline value of 100 on January 1, 2016. Since its launch, the Florida 50 Index has more than doubled with a total increase of 128.88%. The firms in the Florida index with semiannual stock increases of over 25% were: Chico's FAS – CHS (+313.84%)HCI Group – HCI (+90.11%)Cross Country
MIAMI, June 18, 2021 /PRNewswire/ -- Sitel Group®, a leading global provider of customer experience (CX) products and solutions, today announced it has entered into a definitive agreement to acquire Sykes Enterprises, Incorporated ("SYKES") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation. Under the terms of the agreement, a subsidiary of Sitel Group will acquire all outstanding shares of SYKES common stock in an all-cash transaction valued at approximately $2.2 billion. Sitel Group is active in the global customer experience sector, offering a wide range of products and solutions f
--31.2% premium for SYKES stockholders --Highly complementary combination to create a leading global CX offering with a wide breadth and depth of services, strong client relationships and considerable opportunities for employees worldwide --Transaction was unanimously approved by both companies' Boards of Directors TAMPA, Fla., June 18, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, and Sitel Group®, a leading global provider of customer experience (CX) products and solutions, today announced
TAMPA, Fla., June 07, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated (“SYKES” or the “Company”) (NASDAQ: SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, announced today that it plans to participate in one-on-one virtual meetings with investors in Baird's 2021 Global Consumer, Technology & Services Conference on June 10, 2021. About Sykes Enterprises, Incorporated Sykes Enterprises, Incorporated and consolidated subsidiaries (“SYKES” or the “Company”) is a leading full lifecycle provider of global customer experience management services, multichannel demand generation and dig
TAMPA, Fla., May 24, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, announced today that it plans to participate in one-on-one meetings with investors in Barrington Research's Virtual Spring Investment Conference on May 27, 2021. About Sykes Enterprises, Incorporated Sykes Enterprises, Incorporated and consolidated subsidiaries ("SYKES" or the "Company") is a leading full lifecycle provider of global customer experience management services, multichannel demand generation and digital transformat
TAMPA, Fla., May 04, 2021 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ:SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, has released its financial results for the first-quarter ended March 31, 2021. The first-quarter 2021 financial results can be viewed at either www.sykes.com, under the "Investor News" section, or using the following link: http://investor.sykes.com/company/investors/investor-news/default.aspx. Forward-Looking StatementsThis press release may contain "forward-looking statements," including SYKES' estimates of its future business