Sprinklr, Inc. develops and provides a cloud-based unified customer experience management platform for enterprises worldwide. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels, including social, messaging, chat, and text through its unified customer experience management software platform. The company also offers professional services, including implementation, training, and managed services. It serves customers in various industries, such as technology, CPG/food and beverage, manufacturing, technology services, financial services, energy/automotive, travel and leisure, and others. The company was founded in 2009 and is headquartered in New York, New York.
IPO Year: 2021
Exchange: NYSE
Website: sprinklr.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 12/11/2024 | $11.00 | Overweight → Neutral | Analyst |
| 11/19/2024 | $7.70 | Sector Perform | Scotiabank |
| 11/12/2024 | $8.00 → $6.00 | Equal Weight → Underweight | Wells Fargo |
| 10/7/2024 | $10.00 → $7.00 | Overweight → Underweight | Barclays |
| 6/6/2024 | $16.00 → $10.00 | Overweight → Neutral | Cantor Fitzgerald |
| 6/6/2024 | $16.00 → $9.00 | Buy → Neutral | DA Davidson |
| 3/21/2024 | $19.00 | Overweight | KeyBanc Capital Markets |
| 2/6/2024 | $16.00 | Buy | Rosenblatt |
| 12/7/2023 | Buy → Neutral | BTIG Research | |
| 7/25/2023 | $17.00 | Buy | DA Davidson |
3 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately. Corso will report to Sprinklr President and CEO, Rory Read. In this new role, Corso will lead both the Marketing and Culture & Talent organizations, with a focus on strengthening market position, customer and employee engagement, talent development, and culture change to advance the company's leadership position. "We are thrilled to welcome Joy to the Sprinklr team. Her experience in the enterprise space, strong leadership, and proven track record driving business and culture tr
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in The Forrester Wave™: Social Suites, Q4 2024 report. "The Sprinklr Social Suite is the foundation that the Sprinklr business was built on," said Sprinklr President and CEO, Rory Read. "To us, this recognition by Forrester is a testament to our vision to place social and digital platforms at the heart of the customer experience and reaffirms our commitment to reenergize and grow our Sprinklr Core." The report evaluated seven vendors based on two categories: current offering and strategy. Sprinklr received the highest scores possi
Q3 Total Revenue of $200.7 million, up 8% year-over-year Q3 Subscription Revenue of $180.6 million, up 6% year-over-year Q3 net cash provided by operating activities of $9.2 million and free cash flow* of $4.9 million RPO and cRPO up 17% and 11% year-over-year, respectively 147 $1 million customers, up 20% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third fiscal quarter ended October 31, 2024. "Sprinklr's third quarter results delivered a 12% non-GAAP operating margin and positive free cash flow," said Rory Read, Sprinklr's President and CEO. Read cont
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2025 financial results will be released after market close on December 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The confe
Mr. Read will join as President, CEO and Board Member to help accelerate Sprinklr's next phase of growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Rory Read as President & Chief Executive Officer and a member of its Board of Directors, effective November 5, 2024. Mr. Read will succeed Ragy Thomas, who will transition from his Co-CEO role to Advisor to the CEO and work closely with Mr. Read while continuing to serve as Founder and Chairman of the Board. Trac Pham will transition from his Co-CEO and Board of Directors roles at Sprinklr to an advisory role. Mr. Read brings decad
Report surveyed 500 contact center and 500 marketing leaders on their goals for AI-led CX transformation. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled the results of new research on the 2025 AI priorities for enterprise marketing and contact center leaders. Research findings are compiled in the new sponsored IDC Report: AI Everywhere Drives Intelligent Experiences for the Contact Center and Marketing Functions and illustrate an interesting reversal of traditional narratives. Marketing leaders are looking for efficiencies – aligned with challenging predictions for marketing budgets in 2025. Meanwhile, contact
According to ISG's Contact Center Advanced Buyers Guide, Sprinklr is a Leader in the Capability category Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as an Exemplary Vendor by The ISG Buyers Guides™ for Contact Center Advanced, produced by ISG Software Research (formerly Ventana Research). The ISG Buyers Guide™ is the distillation of over a year of market and product research efforts. It is an assessment of how well software providers' offerings address enterprises' requirements for advanced contact center software. The analysis ranks Sprinklr as a leader in the Capability category, and highl
Q2 Total Revenue of $197.2 million, up 11% year-over-year Q2 Subscription Revenue of $177.9 million, up 9% year-over-year Q2 net cash provided by operating activities of $21.3 million and free cash flow* of $16.5 million RPO and cRPO up 10% and 9% year-over-year, respectively 145 $1 million customers, up 21% year-over-year Recorded a $10.1 million credit loss charge in Q2 Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second fiscal quarter ended July 31, 2024. "In the second quarter, we continued to expand our customer base with our industry-recognized AI-powered pla
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2025 financial results will be released after market close on September 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The con
The report highlights Sprinklr's capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Major Player in the IDC MarketScape: Worldwide Contact Center-as-a-Service Software Applications 2024 Vendor Assessment (doc #US52302923, June 2024). The IDC MarketScape study evaluated 12 Contact Center-as-a-Service Software vendors and recognized Sprinklr's advanced data analytics and comprehensive AI approach. "IDC found that Sprinklr's early days as a leader in social media management and e
8-K - Sprinklr, Inc. (0001569345) (Filer)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
10-Q - Sprinklr, Inc. (0001569345) (Filer)
8-K - Sprinklr, Inc. (0001569345) (Filer)
8-K - Sprinklr, Inc. (0001569345) (Filer)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately. Corso will report to Sprinklr President and CEO, Rory Read. In this new role, Corso will lead both the Marketing and Culture & Talent organizations, with a focus on strengthening market position, customer and employee engagement, talent development, and culture change to advance the company's leadership position. "We are thrilled to welcome Joy to the Sprinklr team. Her experience in the enterprise space, strong leadership, and proven track record driving business and culture tr
Mr. Read will join as President, CEO and Board Member to help accelerate Sprinklr's next phase of growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Rory Read as President & Chief Executive Officer and a member of its Board of Directors, effective November 5, 2024. Mr. Read will succeed Ragy Thomas, who will transition from his Co-CEO role to Advisor to the CEO and work closely with Mr. Read while continuing to serve as Founder and Chairman of the Board. Trac Pham will transition from his Co-CEO and Board of Directors roles at Sprinklr to an advisory role. Mr. Read brings decad
Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Trac Pham as Co-Chief Executive Officer, effective immediately. Mr. Pham will continue as a member of Sprinklr's Board and is standing for reelection at Sprinklr's 2024 annual meeting of stockholders. "Trac is an outstanding leader with an exceptional operating background. As an active board member, he has guided Sprinklr, and for the last five months, has led cross-functional alignment in business, corporate operations and planning
Misra will lead a global R&D team including product and engineering at Sprinklr As a former Founder, CTO, and most recently Vice President of Experience Cloud Engineering at Adobe, Misra brings proven leadership in technology, AI, and the customer experience industry to Sprinklr Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Amitabh Misra as Chief Technology Officer (CTO), effective April 1, 2024. Misra will lead all R&D teams across the globe including product and engineering at Sprinklr. He joins the Executive Leadership Team to share his passion for innovative technology to help the compan
NEW YORK, Feb. 28, 2024 /PRNewswire/ -- Sprinklr Inc. (NYSE:CXM) will replace Veradigm Inc. (NASD:MDRX) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, March 4. Veradigm will be suspended from the Nasdaq Stock Market on February 29 due to non-compliance with NASDAQ listing rules and is no longer eligible for continued inclusion in the S&P SmallCap 600. Following is a summary of the change that will take place prior to the open of trading on the effective date: Effective Date Index Name Action Company Name Ticker GICS Sector March 4, 2024 S&P SmallCap 600 Addition Sprinklr CXM Information Technology March 4, 2024 S&P SmallCap 600 Deletion Veradigm MDRX Hea
Mr. Harvey will lead a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers. Chief Revenue Officer Paul Ohls will support Mr. Harvey in his transition before departing Sprinklr on March 16th. Sprinklr reaffirms financial guidance for the fourth quarter and full year fiscal 2024. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Scott Harvey as Chief Customer Officer. Mr. Harvey has served as Sprinklr's executive vice president of customer operations since September 2023. He will continue to repor
Mr. Pham will work cross-functionally on orchestrating Sprinklr's operating rhythm and lead planning efforts with a focus on continuing to improve go-to-market strategy. As the company actively seeks a permanent President and COO, Mr. Pham continues to play a critical role in shaping Sprinklr's leadership. $100 million stock buyback program reflects the strength of the company's balance sheet and free cash flow generation as additional ways to create stockholder value. Sprinklr reaffirms financial guidance for the fourth quarter and full year fiscal 2024. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announc
Scott previously served as Sprinklr deputy general counsel and chief compliance officer under General Counsel Dan Haley, who is moving on after 3.5 years. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023. Dan Haley, Sprinklr general counsel and corporate secretary since 2019, is moving on to a new opportunity after March 15, 2023. "We want to thank Dan for all that he helped Sprinklr achieve and we welcome Jacob to our executive leadership team as general counse
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
SC 13G/A - Sprinklr, Inc. (0001569345) (Subject)
Analyst downgraded Sprinklr from Overweight to Neutral and set a new price target of $11.00
Scotiabank initiated coverage of Sprinklr with a rating of Sector Perform and set a new price target of $7.70
Wells Fargo downgraded Sprinklr from Equal Weight to Underweight and set a new price target of $6.00 from $8.00 previously
Barclays downgraded Sprinklr from Overweight to Underweight and set a new price target of $7.00 from $10.00 previously
Cantor Fitzgerald downgraded Sprinklr from Overweight to Neutral and set a new price target of $10.00 from $16.00 previously
DA Davidson downgraded Sprinklr from Buy to Neutral and set a new price target of $9.00 from $16.00 previously
KeyBanc Capital Markets initiated coverage of Sprinklr with a rating of Overweight and set a new price target of $19.00
Rosenblatt initiated coverage of Sprinklr with a rating of Buy and set a new price target of $16.00
BTIG Research downgraded Sprinklr from Buy to Neutral
DA Davidson initiated coverage of Sprinklr with a rating of Buy and set a new price target of $17.00
Q3 Total Revenue of $200.7 million, up 8% year-over-year Q3 Subscription Revenue of $180.6 million, up 6% year-over-year Q3 net cash provided by operating activities of $9.2 million and free cash flow* of $4.9 million RPO and cRPO up 17% and 11% year-over-year, respectively 147 $1 million customers, up 20% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third fiscal quarter ended October 31, 2024. "Sprinklr's third quarter results delivered a 12% non-GAAP operating margin and positive free cash flow," said Rory Read, Sprinklr's President and CEO. Read cont
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2025 financial results will be released after market close on December 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The confe
Q2 Total Revenue of $197.2 million, up 11% year-over-year Q2 Subscription Revenue of $177.9 million, up 9% year-over-year Q2 net cash provided by operating activities of $21.3 million and free cash flow* of $16.5 million RPO and cRPO up 10% and 9% year-over-year, respectively 145 $1 million customers, up 21% year-over-year Recorded a $10.1 million credit loss charge in Q2 Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second fiscal quarter ended July 31, 2024. "In the second quarter, we continued to expand our customer base with our industry-recognized AI-powered pla
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2025 financial results will be released after market close on September 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The con
Q1 Total Revenue of $196.0 million, up 13% year-over-year Q1 Subscription Revenue of $177.4 million, up 12% year-over-year Q1 net cash provided by operating activities of $41.7 million and free cash flow* of $36.2 million RPO and cRPO up 30% and 19% year-over-year, respectively 138 $1 million customers, up 20% year-over-year Through May 31, 2024, 14,301,236 shares of Class A common stock have been purchased under the 2024 Share Repurchase Program. In June 2024, Board authorized an incremental $100 million to the 2024 Share Repurchase Program. Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale Sprinklr (NYSE:
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's first quarter of fiscal year 2025 financial results will be released after market close on Wednesday, June 5, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 (domestic) or 1 201-689-8588 (international). The
Q4 Total Revenue of $194.2 million, up 17% year-over-year Q4 Subscription Revenue of $177.0 million, up 19% year-over-year Q4 net cash provided by operating activities of $17.3 million and free cash flow* of $12.3 million in Q4 RPO and cRPO up 34% and 21% year-over-year, respectively 126 $1 million customers, up 17% year-over-year In March 2024, Board authorized an incremental $100 million to the existing stock buyback program Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2024. "We are pleased with Sprinklr's fou
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 or 1 201-689-8588 for international cal
Q3 Total Revenue of $186.3 million, up 18% year-over-year Q3 Subscription Revenue of $170.5 million, up 22% year-over-year Continued growth and operational improvements generate net cash provided by operating activities of $21.0 million and free cash flow* of $15.9 million in Q3 RPO and cRPO up 34% and 19% year-over-year, respectively 123 $1 million customers, up 15% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third quarter ended October 31, 2023. "We had another solid quarter across the board with record levels of profitability supported by strength i
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2024 financial results will be released after market close on Wednesday, December 6, 2023. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 or +1 201-689-8588 for international callers.