Sprinklr, Inc. develops and provides a cloud-based unified customer experience management platform for enterprises worldwide. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels, including social, messaging, chat, and text through its unified customer experience management software platform. The company also offers professional services, including implementation, training, and managed services. It serves customers in various industries, such as technology, CPG/food and beverage, manufacturing, technology services, financial services, energy/automotive, travel and leisure, and others. The company was founded in 2009 and is headquartered in New York, New York.
IPO Year: 2021
Exchange: NYSE
Website: sprinklr.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 11/19/2024 | $7.70 | Sector Perform | Scotiabank |
| 11/12/2024 | $8.00 → $6.00 | Equal Weight → Underweight | Wells Fargo |
| 10/7/2024 | $10.00 → $7.00 | Overweight → Underweight | Barclays |
| 6/6/2024 | $16.00 → $10.00 | Overweight → Neutral | Cantor Fitzgerald |
| 6/6/2024 | $16.00 → $9.00 | Buy → Neutral | DA Davidson |
| 3/21/2024 | $19.00 | Overweight | KeyBanc Capital Markets |
| 2/6/2024 | $16.00 | Buy | Rosenblatt |
| 12/7/2023 | Buy → Neutral | BTIG Research | |
| 7/25/2023 | $17.00 | Buy | DA Davidson |
| 1/24/2023 | $12.00 | Overweight | Cantor Fitzgerald |
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2025 financial results will be released after market close on December 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The confe
Mr. Read will join as President, CEO and Board Member to help accelerate Sprinklr's next phase of growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Rory Read as President & Chief Executive Officer and a member of its Board of Directors, effective November 5, 2024. Mr. Read will succeed Ragy Thomas, who will transition from his Co-CEO role to Advisor to the CEO and work closely with Mr. Read while continuing to serve as Founder and Chairman of the Board. Trac Pham will transition from his Co-CEO and Board of Directors roles at Sprinklr to an advisory role. Mr. Read brings decad
Report surveyed 500 contact center and 500 marketing leaders on their goals for AI-led CX transformation. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled the results of new research on the 2025 AI priorities for enterprise marketing and contact center leaders. Research findings are compiled in the new sponsored IDC Report: AI Everywhere Drives Intelligent Experiences for the Contact Center and Marketing Functions and illustrate an interesting reversal of traditional narratives. Marketing leaders are looking for efficiencies – aligned with challenging predictions for marketing budgets in 2025. Meanwhile, contact
According to ISG's Contact Center Advanced Buyers Guide, Sprinklr is a Leader in the Capability category Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as an Exemplary Vendor by The ISG Buyers Guides™ for Contact Center Advanced, produced by ISG Software Research (formerly Ventana Research). The ISG Buyers Guide™ is the distillation of over a year of market and product research efforts. It is an assessment of how well software providers' offerings address enterprises' requirements for advanced contact center software. The analysis ranks Sprinklr as a leader in the Capability category, and highl
Q2 Total Revenue of $197.2 million, up 11% year-over-year Q2 Subscription Revenue of $177.9 million, up 9% year-over-year Q2 net cash provided by operating activities of $21.3 million and free cash flow* of $16.5 million RPO and cRPO up 10% and 9% year-over-year, respectively 145 $1 million customers, up 21% year-over-year Recorded a $10.1 million credit loss charge in Q2 Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second fiscal quarter ended July 31, 2024. "In the second quarter, we continued to expand our customer base with our industry-recognized AI-powered pla
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2025 financial results will be released after market close on September 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The con
The report highlights Sprinklr's capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Major Player in the IDC MarketScape: Worldwide Contact Center-as-a-Service Software Applications 2024 Vendor Assessment (doc #US52302923, June 2024). The IDC MarketScape study evaluated 12 Contact Center-as-a-Service Software vendors and recognized Sprinklr's advanced data analytics and comprehensive AI approach. "IDC found that Sprinklr's early days as a leader in social media management and e
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today released the results of a 2024 commissioned Forrester Consulting Total Economic Impact (TEI) Study, examining the potential return on investment (ROI) for customers using Sprinklr Social. The independent analysis from Forrester found that Sprinklr Social delivered a three-year, risk-adjusted ROI of 327% for a composite organization representative of interviewed customers. "We created the category for enterprise social media management and have been the leader for more than a decade," said Sprinklr Founder and Co-CEO, Ragy Thomas. "Many of the world's largest enterprises t
Sprinklr is the first Snapchat partner that helps brands manage all organic and paid Snapchat content in one place. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced support for Snapchat Public Profiles for Businesses in Sprinklr Marketing. Brands can post Snapchat Stories, publish Spotlight Content, and promote this organic content with ads all in Sprinklr, saving time and reducing costs while engaging a powerful audience of Gen Z and Millennials. "Snapchat is a platform designed around authentic connections with your real friends and family. This type of environment is a natural fit for brands looking to buil
According to the report, "Sprinklr boasts the most feature-complete solution, bar none." Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024. The report evaluated 11 vendors based on three categories: current offering, strategy, and market presence, with Sprinklr getting the highest possible score in 19 criteria, including digital interaction orchestration, agent workspace, voice, and partner ecosystem. "The digital edge of your business – where you reach, engage, and listen to each customer – is broad. Brands can
Mr. Read will join as President, CEO and Board Member to help accelerate Sprinklr's next phase of growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Rory Read as President & Chief Executive Officer and a member of its Board of Directors, effective November 5, 2024. Mr. Read will succeed Ragy Thomas, who will transition from his Co-CEO role to Advisor to the CEO and work closely with Mr. Read while continuing to serve as Founder and Chairman of the Board. Trac Pham will transition from his Co-CEO and Board of Directors roles at Sprinklr to an advisory role. Mr. Read brings decad
Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Trac Pham as Co-Chief Executive Officer, effective immediately. Mr. Pham will continue as a member of Sprinklr's Board and is standing for reelection at Sprinklr's 2024 annual meeting of stockholders. "Trac is an outstanding leader with an exceptional operating background. As an active board member, he has guided Sprinklr, and for the last five months, has led cross-functional alignment in business, corporate operations and planning
Misra will lead a global R&D team including product and engineering at Sprinklr As a former Founder, CTO, and most recently Vice President of Experience Cloud Engineering at Adobe, Misra brings proven leadership in technology, AI, and the customer experience industry to Sprinklr Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Amitabh Misra as Chief Technology Officer (CTO), effective April 1, 2024. Misra will lead all R&D teams across the globe including product and engineering at Sprinklr. He joins the Executive Leadership Team to share his passion for innovative technology to help the compan
NEW YORK, Feb. 28, 2024 /PRNewswire/ -- Sprinklr Inc. (NYSE:CXM) will replace Veradigm Inc. (NASD:MDRX) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, March 4. Veradigm will be suspended from the Nasdaq Stock Market on February 29 due to non-compliance with NASDAQ listing rules and is no longer eligible for continued inclusion in the S&P SmallCap 600. Following is a summary of the change that will take place prior to the open of trading on the effective date: Effective Date Index Name Action Company Name Ticker GICS Sector March 4, 2024 S&P SmallCap 600 Addition Sprinklr CXM Information Technology March 4, 2024 S&P SmallCap 600 Deletion Veradigm MDRX Hea
Mr. Harvey will lead a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers. Chief Revenue Officer Paul Ohls will support Mr. Harvey in his transition before departing Sprinklr on March 16th. Sprinklr reaffirms financial guidance for the fourth quarter and full year fiscal 2024. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Scott Harvey as Chief Customer Officer. Mr. Harvey has served as Sprinklr's executive vice president of customer operations since September 2023. He will continue to repor
Mr. Pham will work cross-functionally on orchestrating Sprinklr's operating rhythm and lead planning efforts with a focus on continuing to improve go-to-market strategy. As the company actively seeks a permanent President and COO, Mr. Pham continues to play a critical role in shaping Sprinklr's leadership. $100 million stock buyback program reflects the strength of the company's balance sheet and free cash flow generation as additional ways to create stockholder value. Sprinklr reaffirms financial guidance for the fourth quarter and full year fiscal 2024. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announc
Scott previously served as Sprinklr deputy general counsel and chief compliance officer under General Counsel Dan Haley, who is moving on after 3.5 years. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023. Dan Haley, Sprinklr general counsel and corporate secretary since 2019, is moving on to a new opportunity after March 15, 2023. "We want to thank Dan for all that he helped Sprinklr achieve and we welcome Jacob to our executive leadership team as general counse
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Scotiabank initiated coverage of Sprinklr with a rating of Sector Perform and set a new price target of $7.70
Wells Fargo downgraded Sprinklr from Equal Weight to Underweight and set a new price target of $6.00 from $8.00 previously
Barclays downgraded Sprinklr from Overweight to Underweight and set a new price target of $7.00 from $10.00 previously
Cantor Fitzgerald downgraded Sprinklr from Overweight to Neutral and set a new price target of $10.00 from $16.00 previously
DA Davidson downgraded Sprinklr from Buy to Neutral and set a new price target of $9.00 from $16.00 previously
KeyBanc Capital Markets initiated coverage of Sprinklr with a rating of Overweight and set a new price target of $19.00
Rosenblatt initiated coverage of Sprinklr with a rating of Buy and set a new price target of $16.00
BTIG Research downgraded Sprinklr from Buy to Neutral
DA Davidson initiated coverage of Sprinklr with a rating of Buy and set a new price target of $17.00
Cantor Fitzgerald initiated coverage of Sprinklr with a rating of Overweight and set a new price target of $12.00
8-K - Sprinklr, Inc. (0001569345) (Filer)
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10-Q - Sprinklr, Inc. (0001569345) (Filer)
8-K - Sprinklr, Inc. (0001569345) (Filer)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
144 - Sprinklr, Inc. (0001569345) (Subject)
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2025 financial results will be released after market close on December 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The confe
Q2 Total Revenue of $197.2 million, up 11% year-over-year Q2 Subscription Revenue of $177.9 million, up 9% year-over-year Q2 net cash provided by operating activities of $21.3 million and free cash flow* of $16.5 million RPO and cRPO up 10% and 9% year-over-year, respectively 145 $1 million customers, up 21% year-over-year Recorded a $10.1 million credit loss charge in Q2 Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second fiscal quarter ended July 31, 2024. "In the second quarter, we continued to expand our customer base with our industry-recognized AI-powered pla
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2025 financial results will be released after market close on September 4, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The con
Q1 Total Revenue of $196.0 million, up 13% year-over-year Q1 Subscription Revenue of $177.4 million, up 12% year-over-year Q1 net cash provided by operating activities of $41.7 million and free cash flow* of $36.2 million RPO and cRPO up 30% and 19% year-over-year, respectively 138 $1 million customers, up 20% year-over-year Through May 31, 2024, 14,301,236 shares of Class A common stock have been purchased under the 2024 Share Repurchase Program. In June 2024, Board authorized an incremental $100 million to the 2024 Share Repurchase Program. Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale Sprinklr (NYSE:
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's first quarter of fiscal year 2025 financial results will be released after market close on Wednesday, June 5, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 (domestic) or 1 201-689-8588 (international). The
Q4 Total Revenue of $194.2 million, up 17% year-over-year Q4 Subscription Revenue of $177.0 million, up 19% year-over-year Q4 net cash provided by operating activities of $17.3 million and free cash flow* of $12.3 million in Q4 RPO and cRPO up 34% and 21% year-over-year, respectively 126 $1 million customers, up 17% year-over-year In March 2024, Board authorized an incremental $100 million to the existing stock buyback program Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2024. "We are pleased with Sprinklr's fou
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3955 or 1 201-689-8588 for international cal
Q3 Total Revenue of $186.3 million, up 18% year-over-year Q3 Subscription Revenue of $170.5 million, up 22% year-over-year Continued growth and operational improvements generate net cash provided by operating activities of $21.0 million and free cash flow* of $15.9 million in Q3 RPO and cRPO up 34% and 19% year-over-year, respectively 123 $1 million customers, up 15% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third quarter ended October 31, 2023. "We had another solid quarter across the board with record levels of profitability supported by strength i
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2024 financial results will be released after market close on Wednesday, December 6, 2023. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 or +1 201-689-8588 for international callers.
Q2 Total Revenue of $178.5 million, up 18% year-over-year Q2 Subscription Revenue of $163.5 million, up 23% year-over-year Continued growth and operational improvements generate net cash provided by operating activities of $14.6 million and free cash flow* of $8.7 million in Q2 RPO and cRPO up 35% and 22% year-over-year, respectively 120 $1 million customers, up 22% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second quarter ended July 31, 2023. "We had another solid quarter across the board with strength in Sprinklr Service product suite and a record l
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JMP Securities analyst Patrick Walravens reiterates Sprinklr (NYSE:CXM) with a Market Outperform and maintains $17 price target.
Sprinklr (NYSE:CXM) has been analyzed by 13 analysts in the last three months, revealing a diverse range of perspectives from bullish to bearish. Summarizing their recent assessments, the table below illustrates the evolving sentiments in the past 30 days and compares them to the preceding months. Bullish Somewhat Bullish Indifferent Somewhat Bearish Bearish Total Ratings 3 3 7 0 0 Last 30D 0 0 1 0 0 1M Ago 1 2 5 0 0 2M Ago 0 0 0 0 0 3M Ago 2 1 1 0 0 Analysts' evaluations of 12-month price targets offer additional insights, showcasing an average target of $12.69, with a high estimate of $18.00 and a low estimate of $9.00. A decline of 19.02% from the prior average price t
Wells Fargo analyst Michael Turrin maintains Sprinklr (NYSE:CXM) with a Equal-Weight and lowers the price target from $10 to $9.
Wells Fargo analyst Michael Turrin maintains Sprinklr (NYSE:CXM) with a Equal-Weight and lowers the price target from $14 to $10.
Wall Street experienced a relatively quiet day on Thursday, with major indices trading within tight ranges as investors remain cautious ahead of the highly anticipated May jobs report, set for release Friday. After driving the broader stock market to record highs on Wednesday, chipmakers saw a slight pullback. Nvidia Corp. (NASDAQ:NVDA) dipped 3% as of 1 p.m. in New York. In regulatory news, the U.S. Justice Department and the Federal Trade Commission have agreed to proceed with antitrust investigations into the dominant roles of Microsoft Corp. (NYSE:MSFT), OpenAI and Nvidia in the artificial intelligence industry, as reported by Reuters. On the macroeconomic front, initial jobless
Shares of G-III Apparel Group, Ltd. (NASDAQ:GIII) fell sharply during Thursday's session after the company reported worse-than-expected quarterly sales results. G-III Apparel Group posted adjusted earnings of 13 cents per share, according to data from Benzinga Pro. The company's quarterly sales came in at $609.747 million, missing market estimates of $616.286 million. G-III Apparel Group shares dipped 13.4% to $27.12 on Thursday. Here are some other stocks moving in today’s mid-day session. Gainers Virax Biolabs Group Limited (NASDAQ:VRAX) shares jumped 139.4% to $2.5390. American Oncology Network, Inc. (NASDAQ:AONC) gained 102% to $4.52. American Oncology Network expanded
Stifel analyst Parker Lane maintains Sprinklr (NYSE:CXM) with a Hold and lowers the price target from $15 to $9.
Gainers WiSA Technologies (NASDAQ:WISA) shares moved upwards by 65.2% to $3.42 during Thursday's regular session. The company's market cap stands at $15.9 million. Brand Engagement Network (NASDAQ:BNAI) shares rose 33.42% to $4.67. The market value of their outstanding shares is at $164.8 million. Tungray Technologies (NASDAQ:TRSG) shares moved upwards by 27.96% to $4.21. The company's market cap stands at $68.8 million. Smartsheet (NYSE:SMAR) stock rose 16.54% to $44.03. The market value of their outstanding shares is at $6.0 billion. As per the news, the Q1 earnings report came out yesterday. CalAmp (NASDAQ:CAMP) shares increased by 15.29% to $0.93. The company's market cap stands at
Barclays analyst Raimo Lenschow maintains Sprinklr (NYSE:CXM) with a Overweight and lowers the price target from $17 to $11.