ServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. It operates the Now platform that offers workflow automation, artificial intelligence, machine learning, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. The company also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; IT business management product suite to manage IT priorities; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT Asset Management to automate IT asset lifecycles; and enterprise development operations product for developers' toolchain. In addition, it offers security incident management, threat enrichment intelligence, vulnerability response management, and security incident intelligence sharing security operation products; governance, risk, and compliance product to create policies and controls; human resources, legal, and workplace service delivery products; safe workplace applications; customer service management product; and field service management applications. Further, it provides App Engine product; IntegrationHub enables application to extend workflows; and professional, training, and customer support services. It serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products. It sells its products through direct sales team and resale partners. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. The company was incorporated in 2004 and is headquartered in Santa Clara, California.
IPO Year: 2012
Exchange: NYSE
Website: servicenow.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 5/14/2025 | $1025.00 → $1150.00 | Outperform | BMO Capital Markets |
| 5/1/2025 | $1200.00 | Hold → Buy | Truist |
| 4/22/2025 | $990.00 → $950.00 | Outperform | BMO Capital Markets |
| 4/4/2025 | $1185.00 → $990.00 | Outperform | BMO Capital Markets |
| 2/19/2025 | Buy | Redburn Atlantic | |
| 1/17/2025 | $1332.00 | Overweight | Cantor Fitzgerald |
| 12/24/2024 | $1200.00 | Outperform | Raymond James |
| 12/13/2024 | Overweight → Sector Weight | KeyBanc Capital Markets | |
| 11/19/2024 | $1230.00 | Sector Outperform | Scotiabank |
| 10/21/2024 | $900.00 → $960.00 | Overweight → Equal-Weight | Morgan Stanley |
New solution allows customers to unify data across platforms, leverage powerful analytics on AWS, and seamlessly trigger ServiceNow workflows in real time AWS joins ServiceNow's Workflow Data Network ecosystem to unlock real-time insights, increase AI-driven actions, and create seamless enterprise data unification Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, and Amazon Web Services (AWS) announced a new solution designed to help customers unify and act on enterprise data more efficiently through new, bi-directional data integration and automated workflow orchestration. The sol
Partnerships with Cisco and Microsoft, along with expanded compliance capabilities from ServiceNow, accelerate the shift from reactive defense to autonomous resilience, providing organizations with robust, efficient, and ethical solutions Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, launched a new, agentic chapter in enterprise security and risk, introducing AI agents to power the rise of self-defending enterprises. The new agents, available within ServiceNow's industry-leading Security and Risk solutions, are designed to improve consistency, identify insights, and reduce respo
New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform Partnerships with Adobe, Amazon Web Services, Boomi, Microsoft, Oracle, and others enable seamless integration and workflow automation ServiceNow announces intent to acquire data.world to deliver innovative data catalog & data governance solutions Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real-time intelligence. Th
AI-powered autonomy shifts IT from support to strategy – fueling business growth and transformation New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver resilience by resolving issues before they disrupt work or operations Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, set a new standard for fully autonomous IT powered by agentic AI and built on the ServiceNow AI Platform. This marks a turning point in enterprise technology, where AI-powered autonomy becomes foundational – shifting IT from a reactive support function into a strategic driver
ServiceNow Core Business Suite empowers organizations of all sizes by connecting employees, suppliers, systems, and data in one place New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business processes such as HR, procurement, finance, facilities, and legal. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connect
Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions NICE (NASDAQ:NICE) today announced at ServiceNow's annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow (NYSE:NOW), the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE's industry-leading AI-powered customer service automation platform with the ServiceNow AI Platform and Customer Service Management (CSM) solution to provide organizations with a turnkey, AI-powered framework that connects front, middle
LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, announced as part of Knowledge 2025, ServiceNow's annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. "This integration unites the power of Zoom's AI-first omnichannel contact center platform with ServiceNow's CRM and Industry workflows, bringing voice, video, and digital interactions directly into the flow of work for service teams, making the
UKG's AI solutions integrate with ServiceNow's AI Agent Fabric to modernize digital employee experiences by streamlining operational and administrative tasks with a people-centric approach Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, and UKG a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee productivity and efficiency with agentic AI. UKG's AI solutions, powered by UKG People Fabric, will integrate with ServiceNow's new AI Agent Fabric announced today, to modernize digital employee experiences by str
New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI—purpose built for performance, cost, and scale ServiceNow brings accelerated data processing to Workflow Data Fabric with the integration of NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences Knowledge 2025 – Today at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemo
ServiceNow University builds skills for the future, flexes with the world's needs, and unlocks full talent potential through customized learning experiences Third annual research report from ServiceNow and Pearson shows agentic AI is set to disrupt millions of jobs, both technical and non-technical, fueling the demand to upskill Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE:NOW), the AI platform for business transformation, introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the most. The new world of work is as much about a human transformatio