eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
IPO Year: 1999
Exchange: NASDAQ
Website: egain.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 1/23/2026 | $10.50 | Neutral | B. Riley Securities |
| 2/13/2023 | Buy → Hold | Craig Hallum |
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SUNNYVALE, Calif., Feb. 03, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI-powered knowledge management solutions, today announced financial results for its fiscal 2026 second quarter ended December 31, 2025. "I am pleased with our second-quarter performance, highlighted by the 27% year-over-year growth in AI Knowledge Hub ARR," said Ashu Roy, eGain's CEO. "AI Knowledge Hub now represents 64% of our total SaaS ARR, and we continued to build momentum with several customer wins during the quarter. One notable addition was Achmea, a leading European insurance and financial services group, which selected eGain to support 21,000 users across its contact center and enter
SUNNYVALE, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting virtual one-on-one meetings with institutional investors at the Oppenheimer 8th Annual Emerging Growth Conference on Wednesday, February 4, 2026. For additional information or to schedule a meeting with eGain management, please contact either your Oppenheimer representative or Pondel Wilkinson, eGain's investor relations firm, at [email protected]. About eGain eGain is a leading provider of AI-powered knowledge management and customer experience automation sol
SUNNYVALE, Calif., Jan. 27, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, will announce its fiscal 2026 second quarter financial results after the close of regular market trading on Tuesday, February 3, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, February 3rd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.
SUNNYVALE, Calif., Jan. 22, 2026 (GLOBE NEWSWIRE) -- eGain Corporation, a leading provider of AI-powered knowledge management and customer experience solutions, today announced Solve 26 London, a premier conference exploring how enterprises are leveraging AI-powered knowledge to drive measurable business outcomes and successful AI implementations at scale. The event will take place May 6-7, 2026, at the Sofitel London Heathrow. As enterprises grapple with the AI productivity paradox—where significant AI investments fail to deliver ROI—Solve 26 London addresses the critical missing link: trusted, AI-powered knowledge management. The conference will showcase how leading organizations are bu
SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI Agent for Cisco Webex Contact Center that enables agentic guidance powered by trusted knowledge within the Webex agent desktop. This solution delivers real-time conversational guidance to contact center agents, helping organizations improve first-contact resolution, reduce handle time, and enhance customer experience. The solution allows Webex Contact Center clients to easily leverage eGain's AI Knowledge Hub and AI Agent, which synthesize insights from conversation histories as part of eGain's p
SUNNYVALE, Calif., Jan. 20, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI knowledge software for customer engagement, today announced that Rogue Credit Union has significantly expanded its use of eGain's AI Knowledge Hub and agent assistance platforms across both contact center and enterprise operations. The expansion represents a strategic evolution to a fully integrated Knowledge + AI and AI Agent platform, positioning eGain as a core technology foundation as Rogue prepares for its merger with Members 1st Credit Union. "Rogue Credit Union's expansion demonstrates the power of integrated knowledge and AI to transform member experiences at scale,'" said Ashu Roy
SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to modernize its enterprise knowledge management and empower employees across the organization. SELCO's mission is to support the financial well-being, service excellence, and community impact of its members across Oregon. As part of its ongoing commitment to operational excellence, SELCO recognized the need for a true enterprise knowledge management platform that would serve as a single source of truth for its approximately 500 employees.
SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leading AI knowledge platform for customer experience, today announced that Achmea, one of Europe's largest cooperative insurance and financial services groups, has selected the eGain AI Knowledge Hub™ and AI Agent software to modernize knowledge management and accelerate its transformation into a Digital Insurer. Headquartered in Zeist, Netherlands, with operations across Europe, Achmea is the parent company of leading insurance brands including Centraal Beheer, Interpolis, and Zilveren Kruis. The cooperative serves more than 10 million customers, offering comprehensive health, non-life (property &
SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced that OCCU || Oregon Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to enhance its service delivery and member experience. OCCU's mission is to make a difference in the lives of its employees, members, and the communities it serves. As part of its ongoing commitment to exceptional member service, the credit union's leadership recognized the need to modernize its knowledge management system to improve operational inefficiencies. Comprehensive Enterprise Solution OCCU selected eGain AI Knowledge H
SUNNYVALE, Calif., Nov. 13, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI CX automation platform provider, today announced that CFO Eric Smit and VP of Finance Gautam Garg will host meetings with institutional investors at the 14th Annual Roth Technology Conference, which will take place on November 19, 2025, at the Hard Rock Hotel in New York City. In its recent earnings press release, eGain CEO Ashu Roy stated, "I am pleased with our strong start to the fiscal year, highlighted by 23% year-over-year ARR growth in AI Knowledge Hub, and a 21% EBITDA margin. At our recent Solve25 event, we unveiled three new AI products. Customers and partners are showing significant interest in adop
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B. Riley Securities initiated coverage of eGain Comm. with a rating of Neutral and set a new price target of $10.50
Craig Hallum downgraded eGain Comm. from Buy to Hold
Needham reiterated coverage of eGain with a rating of Buy and set a new price target of $12.00 from $15.00 previously
Oppenheimer resumed coverage of eGain with a rating of Hold
Berenberg downgraded eGain Comm. from Buy to Hold
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Live Leadership Updates
SUNNYVALE, Calif., Sept. 09, 2025 (GLOBE NEWSWIRE) -- eGain Corporation, a leading provider of AI CX automation powered by Trusted Knowledge™, today announced the appointment of John Copeland as Vice President of Marketing. Copeland brings extensive experience in marketing analytics, digital transformation, and go-to-market strategy from his leadership roles at some of the world's most innovative technology companies. "John's unique combination of strategic vision and analytical expertise makes him the ideal leader to drive eGain's marketing transformation," said Ashu Roy, CEO of eGain. "His proven track record of optimizing marketing to drive customer acquisition at scale will be ins
Live finance-specific insights
SUNNYVALE, Calif., Feb. 03, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI-powered knowledge management solutions, today announced financial results for its fiscal 2026 second quarter ended December 31, 2025. "I am pleased with our second-quarter performance, highlighted by the 27% year-over-year growth in AI Knowledge Hub ARR," said Ashu Roy, eGain's CEO. "AI Knowledge Hub now represents 64% of our total SaaS ARR, and we continued to build momentum with several customer wins during the quarter. One notable addition was Achmea, a leading European insurance and financial services group, which selected eGain to support 21,000 users across its contact center and enter
SUNNYVALE, Calif., Jan. 27, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, will announce its fiscal 2026 second quarter financial results after the close of regular market trading on Tuesday, February 3, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, February 3rd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.
SUNNYVALE, Calif., Nov. 12, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI CX automation platform provider, today announced financial results for its fiscal 2026 first quarter ended September 30, 2025. "I am pleased with our strong start to the fiscal year, highlighted by 23% year-over-year ARR growth in AI Knowledge Hub, and a 21% EBITDA margin," said Ashu Roy, eGain's CEO. "At our recent Solve25 event, we unveiled three new AI products. Customers and partners are showing significant interest in adopting our expanded suite of AI knowledge solutions, which drives superior CX operations at scale and delivers strong AI ROI." Fiscal 2026 First Quarter Financial Highlights Total revenu
SUNNYVALE, Calif., Nov. 04, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2026 first quarter financial results after the close of regular market trading on Wednesday, November 12, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Wednesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the live call, d
SUNNYVALE, Calif., Sept. 04, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 fourth quarter and full fiscal year ended June 30, 2025. "We are pleased to close fiscal 2025 with solid bookings and strong profitability," said Ashu Roy, eGain's CEO. "With one of our largest deals ever signed this quarter and healthy demand in the pipeline, we are well-positioned to capture the compelling opportunity in AI CX automation powered by trusted knowledge." Fiscal 2025 Fourth Quarter Financial Highlights Total revenue was $23.2 million, up 11% sequentially and 3% year
SUNNYVALE, Calif., Aug. 27, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 4, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 4th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the liv
SUNNYVALE, Calif., May 14, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 third quarter ended March 31, 2025. "Our third quarter results exceeded expectations on profitability and delivered solid operating cash flow," said Ashu Roy, eGain's CEO. "Shortly after the quarter closed, we secured one of our largest expansion deals ever with a U.S. megabank. We also launched our AI Agent for Contact Center during the quarter, a breakthrough solution that guides agents in real-time using trusted knowledge and reasoning. As we continue to lead in the AI Knowledge market space, we are especially p
SUNNYVALE, Calif., May 07, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 third quarter financial results after the close of regular market trading on Wednesday, May 14, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Wednesday, May 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the live call, dial 844-481-27
SUNNYVALE, Calif., Feb. 13, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 second quarter ended December 31, 2024. "We won several new enterprise logos in the second quarter," said Ashu Roy, eGain's CEO. "As a result, our annual recurring revenue from AI Knowledge Hub customers grew by 17% year over year and 5% sequentially. Customer service automation is a strategic focus for AI investment in Global 1000. As a result, we are seeing a growing number of seven-figure ARR deals in our sales pipeline." Fiscal 2025 Second Quarter Financial Highlights Total reve
SUNNYVALE, Calif., Feb. 06, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 second quarter financial results after the close of regular market trading on Thursday, February 13, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 13th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, dial 8