Freshworks Inc. develops software solutions for businesses worldwide. It offers Freshdesk, a solution that empower the support team to work together and resolve customer issues; Freshworks CRM, a solution that keep sales team in the know about prospects and close deals; Freshworks 360, a sales, support, marketing, and success platform; and Freshservice, a solution to streamline information technology service and manage internal requests from the employees. The company also provides Freshchat, a solution to engage with website visitors and product users for sales and customer success; Freshmarketer, an marketing automation solution to acquire, engage, and retain customers; Freshcaller, a solution to reimagine cloud-based phone system for businesses of various sizes; and Freshteam, a solution to recruit and onboard top talent, as well as manage employee data and time off. In addition, it offers Freshrelease, an agile project management software for development teams to plan, track, test, and ship; Freshsuccess, a solution to protect revenue, increase customer lifetime value, and strengthen customer relationships; Freshconnect, a solution that enable teams, partners, and agents to collaborate with full context; Freshping, a solution to monitor website availability, and get alerts and status pages; and Freshstatus, a solution to setup hosted public status page. Further, the company provides The Freshworks Customer-for-Life Cloud that powers the next generation of customer engagement, giving the organization the ability to move past managing leads to nurturing customer relationships. It has a strategic partnership with Tata Consultancy Services. Freshworks Inc. was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. The company was incorporated in 2010 and is based in San Mateo, California with additional locations in Chennai, Hyderabad, and Bengaluru, India; London, United Kingdom; Sydney and Melbourne, Australia; Berlin, Germany; Paris, France; Singapore; Utrecht, the Netherlands; and Denver, Colorado.
IPO Year: 2021
Exchange: NASDAQ
Website: freshworks.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 6/3/2025 | $20.00 | Overweight | Cantor Fitzgerald |
| 4/9/2025 | $24.00 → $19.00 | Outperform | Oppenheimer |
| 1/21/2025 | $16.00 → $13.00 | Equal Weight → Underweight | Wells Fargo |
| 1/16/2025 | $22.00 | Perform → Outperform | Oppenheimer |
| 10/16/2024 | $11.00 | Equal Weight | Wells Fargo |
| 5/2/2024 | Outperform → Perform | Oppenheimer | |
| 5/2/2024 | $28.00 → $16.00 | Outperform → Neutral | Robert W. Baird |
| 2/20/2024 | $27.00 | Peer Perform → Outperform | Wolfe Research |
| 1/5/2024 | $20.00 → $30.00 | Hold → Buy | Jefferies |
| 12/28/2023 | $25.00 → $30.00 | Buy | Needham |
SAN MATEO, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ:FRSH) unveiled the next generation of its Freddy Agentic AI Platform, a connected, intelligent, continuously learning system of AI agents that don't just reply to service questions, but can resolve them. Whether it's processing an insurance claim, updating a payroll record, or booking a new shipment, Freddy AI now takes action across the applications businesses already use. The company also introduced the Freddy AI Agent Studio, a no-code platform that simplifies the creation and de
SAN MATEO, Calif., May 08, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced participation in the following events: J.P. Morgan 53rd Annual Global Technology, Media and Communications Conference: Dennis Woodside, Chief Executive Officer and President, is scheduled to participate in a fireside chat on Thursday, May 15, 2025 at 6:20 a.m. Pacific Time (9:20 a.m. Eastern Time) Jefferies Public Technology Conference: Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat on Wednesday, May 28, 2025 at 12:00 p.m. Pacific Time (3:00 p.m. Eastern Time)Bank of America Global Technology Conference: Mika Yamamoto,
SAN MATEO, Calif., April 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its first quarter ended March 31, 2025. "Freshworks had another fantastic quarter, outperforming our previously provided financial estimates in Q1 with revenue growing 19% year-over-year to $196.3 million, operating cash flow margin of 30% and adjusted free cash flow margin of 28%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We continue to outperform because businesses are choosing Freshworks for our uncomplicated customer and employee service solutions." First Quarter 2025 Financial Sum
SAN MATEO, Calif., April 03, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) will announce its financial results for the first quarter ended March 31, 2025 following the close of market on Tuesday, April 29, 2025. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights. Event: Freshworks First Quarter 2025 Financial Results Date: Tuesday, April 29, 2025Time: 2:00 p.m. PT / 5:00 p.m. ETAudio webcast: https://ir.freshworks.com A webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. The press release
SAN MATEO, Calif., April 02, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ:FRSH) today announced the launch of its new global partner program for resellers and service delivery partners. Designed to be as easy to adopt and scale as Freshworks' products, the program enables partners to deliver more customer value and rapid impact from the front lines to the bottom line. "Our new program makes it easier than ever for partners to do business with Freshworks and grow new revenue streams. Whether they choose to resell our customer and employee experience software or provide value-added professional services, we offer flexible monetization options that eliminate complexity—leading to faster time
SAN MATEO, Calif., Feb. 26, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced participation in the following events: Citizens JMP Technology Conference: Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat on Monday, March 3, 2025 at 9:00 a.m. Pacific Time (12:00 p.m. Eastern Time)Morgan Stanley Technology, Media and Telecom Conference: Dennis Woodside, Chief Executive Officer and President, is scheduled to participate in a fireside chat on Wednesday, March 5, 2025 at 9:15 a.m. Pacific Time (12:15 p.m. Eastern Time) Audio webcast replays will be accessible from the Freshworks investor relations website at h
SAN MATEO, Calif., Feb. 26, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leader in people-first AI service software, today announced a strategic relationship with Unisys (NYSE:UIS), a leading global technology solutions provider, to resell Freshworks' modern IT Service Management (ITSM) solutions, including Freshservice and Device42. This partnership underscores a shared commitment to serving the mid-market —an often overcharged and underserved segment in the ITSM landscape. "Our collaboration with Unisys is driven by a shared view that the market needs a fresh approach to IT services. Together we aim to disrupt the status quo with easy to use and deploy software that gives I
SAN MATEO, Calif., Feb. 11, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its fourth quarter and full year ended December 31, 2024. "Freshworks outperformed its previously provided estimates again in Q4 across all our key metrics, delivering another strong quarter with revenue growing 22% year over year to $194.6 million, operating cash flow margin of 21%, and an adjusted free cash flow margin of 21%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "Companies are leaving legacy vendors and coming to Freshworks for our uncomplicated, modern employee and customer expe
SAN MATEO, Calif., Jan. 09, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2024 following the close of market on Tuesday, February 11, 2025. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights. Event: Freshworks Fourth Quarter and Full Year 2024 Financial Results Date: Tuesday, February 11, 2025Time: 2:00 p.m. PT / 5:00 p.m. ETAudio webcast: https://ir.freshworks.com A webcast replay will be accessible from the Freshworks investor relations website at https
SAN MATEO, Calif., Jan. 07, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced that Joon Huh, Senior Vice President of Investor Relations and Treasury, is scheduled to participate in a fireside chat at the 27th Annual Needham Growth Conference on Tuesday, January 14, 2025 at 8:45 a.m. Pacific Time / 11:45 a.m. Eastern Time. An audio webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. About Freshworks Inc.Freshworks Inc. (NASDAQ:FRSH) provides people-first AI service software that organizations use to deliver exceptional customer and employee experiences. More than 68,000 companies, including American Express,
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Cantor Fitzgerald resumed coverage of Freshworks with a rating of Overweight and set a new price target of $20.00
Oppenheimer reiterated coverage of Freshworks with a rating of Outperform and set a new price target of $19.00 from $24.00 previously
Wells Fargo downgraded Freshworks from Equal Weight to Underweight and set a new price target of $13.00 from $16.00 previously
Oppenheimer upgraded Freshworks from Perform to Outperform and set a new price target of $22.00
Wells Fargo initiated coverage of Freshworks with a rating of Equal Weight and set a new price target of $11.00
Oppenheimer downgraded Freshworks from Outperform to Perform
Robert W. Baird downgraded Freshworks from Outperform to Neutral and set a new price target of $16.00 from $28.00 previously
Wolfe Research upgraded Freshworks from Peer Perform to Outperform and set a new price target of $27.00
Jefferies upgraded Freshworks from Hold to Buy and set a new price target of $30.00 from $20.00 previously
Needham reiterated coverage of Freshworks with a rating of Buy and set a new price target of $30.00 from $25.00 previously
SAN MATEO, Calif., Dec. 02, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry. Srini will lead and scale the Freshworks' product strategy and vision for its people-first AI service software used to deliver exceptional customer experiences (CX) and employee experiences (EX). He joins the Freshworks executive management team, reporting directly to Chief Executive Officer and President Dennis Woodside. "Srini is a key addition to our team to lead innovation that delivers a scalable trajectory for growth across our three key business pr
Rocketlane champions professional services teams, the OGs of after sales experts, with an all-in-one AI powered platform to deliver the promise of sales and removes siloed project management and inefficiencies. SAN MATEO, Calif., June 25, 2024 /PRNewswire/ -- Professional services teams in companies are like the A-Team, a group of individuals who help clients extract the real value of a product or service they have purchased. They deliver on the mission of the company and the promise of the sales teams. However, today, their work is stifled by a mix-and-match of tools and legacy systems. Enabling them to succeed and thrive in their work, workflow automation platform Rocketlane is today annou
SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced the appointment of Dennis Woodside as Freshworks' Chief Executive Officer & President, effective later today. Woodside, currently Freshworks' President, will succeed Girish Mathrubootham, the company's Founder, as CEO. Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors. Since founding Freshworks in 2010, Mathrubootham has transformed Freshworks from a fledgling startup in Chennai into a leading SaaS company headquartered in San Mateo, with produ
SAN MATEO, Calif., Feb. 07, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Abe Smith as the company's Chief of Global Field Operations. He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new business increasingly comes from field sales. Smith brings nearly 25 years of experience at public software companies Zoom, Oracle and Cisco (WebEx), leading teams responsible for building relationships to top enterprise customers and driving more than $1 billion in revenue. "Abe is an impressive leader who has successfully scaled field sales from local to international and mid market to enterprise. This makes him excep
SAN MATEO, Calif., Nov. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced the appointment of Mika Yamamoto as the company's Chief Customer and Marketing Officer. She will be responsible for leading the company's global marketing and customer experience teams. Yamamoto comes to Freshworks from F5 (NASDAQ:FFIV) where she most recently served as the Executive Vice President and the Chief Marketing and Customer Engagement Officer, and led the company's data, marketing, digital transformation, and customer experience efforts across all products, segments, channels, and geographies. "Mika's combined CMO and CXO roles have given her a unique perspective that has ultimate
SAN MATEO, Calif., Aug. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Johanna Jackman as the company's new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork's Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company's global human resources strategy and operations, which oversees HR business partnerships, talent acquisition and employee development, facilities, compensation and benefits, corporate social responsibility programs, and diversity, equity and inclusion strategy. A global executive who focuses on driving business impact, Jackman has
CrowdStrike Holdings, Inc. (NASDAQ:CRWD), a leader in cloud-delivered protection of endpoints, cloud workloads, identity and data, today announced the appointment of Johanna Flower to the company's board of directors. A renowned cybersecurity, go-to-market and modern governance expert, Ms. Flower currently sits on the boards of cloud leaders like Freshworks (NASDAQ:FRSH) and ForgeRock (NYSE:FORG), as well as several high-growth private SaaS companies. She also has direct experience working closely with CrowdStrike's leadership team and board, having served as the company's first chief marketing officer and having played a key role in taking the company public in 2019. "Johanna's reputatio
SAN MATEO, Calif., Nov. 30, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a software company empowering the people who power business, today announced the appointment of Jason Loomis as Chief Information Security Officer. With this appointment, the company bolsters its senior technical leadership as it continues to put the power of software back in the people's hands with applications easy enough for everyone to use. "Businesses need fast, easy and secure software to delight their customers and employees," said Prakash Ramamurthy, Chief Product Officer at Freshworks. "Jason brings a proven track record of operational excellence in security, at massive scale, to our team. We valu
SAN MATEO, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a software company empowering the people who power business, today announced that Dennis Woodside is joining the Company's executive leadership team as President, effective September 1, 2022. Reporting to Freshworks CEO and Founder Girish Mathrubootham in this newly created role, Woodside will be responsible for leading Freshworks' global business operations and strategy. Woodside most recently served as president of Impossible Foods where he oversaw operations, manufacturing, supply chain, sales, marketing, HR and other functions for more than three years. Previously, he was chief operating officer of Dro
SAN MATEO, Calif., March 09, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a software company empowering the people who power business, announced the launch of an enhanced partner program and the appointment of Hervé Danzelaud as vice president of Global Channel and Alliances to lead the growth of the company's partner ecosystem. Danzelaud previously served as the head of Channels and Alliances for North America. "Freshworks was created to deliver immediate value to companies who have found legacy software too complex and expensive for today's users. Our partner program attracts technology companies, resellers, system integrators and MSP that recognize the market need for native
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SAN MATEO, Calif., April 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its first quarter ended March 31, 2025. "Freshworks had another fantastic quarter, outperforming our previously provided financial estimates in Q1 with revenue growing 19% year-over-year to $196.3 million, operating cash flow margin of 30% and adjusted free cash flow margin of 28%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We continue to outperform because businesses are choosing Freshworks for our uncomplicated customer and employee service solutions." First Quarter 2025 Financial Sum
SAN MATEO, Calif., Feb. 11, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its fourth quarter and full year ended December 31, 2024. "Freshworks outperformed its previously provided estimates again in Q4 across all our key metrics, delivering another strong quarter with revenue growing 22% year over year to $194.6 million, operating cash flow margin of 21%, and an adjusted free cash flow margin of 21%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "Companies are leaving legacy vendors and coming to Freshworks for our uncomplicated, modern employee and customer expe
SAN MATEO, Calif., Nov. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its third quarter ended September 30, 2024. "Freshworks delivered a strong third quarter, with revenue growing 22% year over year to $186.6 million, net cash provided by operating activities margin improving to 23%, and free cash flow margin improving to 21%," said Dennis Woodside, CEO & President of Freshworks. "We continue to see mid-market and enterprise companies choose Freshworks as the AI-powered service platform that enables them to scale with exceptional customer and employee experiences." Third Quarter 2024 Fi
SAN MATEO, Calif., July 30, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2024. "Freshworks delivered a solid Q2, growing revenue to $174.1 million with a free cash flow margin of 19%," said Dennis Woodside, CEO & President of Freshworks. "Our results reflect our increasing financial discipline and our ability to meet the needs of customers with our AI-powered solutions. With clear strategic priorities in place, we are well positioned to seize the massive opportunity in front of us." Second Quarter
First quarter revenue grew 20% year-over-year, 19% adjusting for constant currencyImproved business efficiency with $40.6 million in net cash provided by operating activities and $38.7 million of free cash flow in the quarter SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2024. "Freshworks delivered 20% revenue growth with improving profitability and a strong free cash flow margin in Q1," said Girish Mathrubootham, CEO and Founder of Freshworks. "I'm particularly proud of the progress we've m
Full year revenue grew 20% year-over-year for both as reported and constant currencyFourth quarter revenue grew 20% year-over-year, 19% adjusting for constant currencyImproved business efficiency with $30.9 million in net cash provided by operating activities and $28.6 million of free cash flow in the quarter SAN MATEO, Calif., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2023. "At Freshworks, we delivered a strong finish to the year, outperforming our financial estimates across the board i
Third quarter revenue grew 19% year-over-yearImproved business efficiency with $23.9 million in net cash provided by operating activities and $22.1 million of free cash flow in the quarterRaising full year 2023 financial outlook midpoint for non-GAAP operating profit to $40 million SAN MATEO, Calif., Oct. 31, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2023. "We delivered another solid quarter of execution as we outperformed our estimates across our key financial metrics and further i
Second quarter revenue grew 19% year-over-year, 20% adjusting for constant currencyImproved business efficiency with $18.1 million of free cash flow in the quarterRaising full-year 2023 financial outlook midpoint for non-GAAP operating profit to $28 million San Mateo, Calif., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2023. "Freshworks is building on the foundations we set at the start of the year to deliver faster product innovation, and improve our efficiency," said Girish Mathrubootham, CEO and Founder
First quarter revenue grew 20% year-over-year, 23% adjusting for constant currencyGenerated the first quarter of non-GAAP operating profit as a public company with $3.9 millionImproved business efficiency with $9.1 million of free cash flow in the quarterRaising full-year 2023 financial outlook midpoint for non-GAAP operating profit to $5 million SAN MATEO, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2023. "Freshworks had a strong quarter of execution in Q1," said Girish Mathrubootham, CEO and Founde
Second quarter revenue grew 37% year-over-year, 40% adjusting for constant currencyNet dollar retention rate of 111% in the second quarter, 115% adjusting for constant currency SAN MATEO, Calif., Aug. 02, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2022. "We delivered a solid second quarter of results with 40% year over year revenue growth on a constant currency basis," said Girish Mathrubootham, CEO and founder of Freshworks. "In a changing macro environment, I'm confident that our products will continue to provide